Can I claim warranty for Claro PR D801 in the US - G2 General

Hi, I purchased this phone when I traveled to Puerto Rico. It was working fine until today, it decided to stay dead, nothing show up when I power it on .
Since Puerto Rico is one of the US territory. Can I contact LG USA for warranty purpose ?
Thank you

nbhnohome said:
Hi, I purchased this phone when I traveled to Puerto Rico. It was working fine until today, it decided to stay dead, nothing show up when I power it on .
Since Puerto Rico is one of the US territory. Can I contact LG USA for warranty purpose ?
Thank you
Click to expand...
Click to collapse
Was it rooted or anything? Can you get into download mode? I would assume yes, or you can go through your carrier.

mackster248 said:
Was it rooted or anything? Can you get into download mode? I would assume yes, or you can go through your carrier.
Click to expand...
Click to collapse
It was not rooted. I tried but was unable to get into download mode. Are you suggesting me to bring it to T-Mobile store ?

nbhnohome said:
It was not rooted. I tried but was unable to get into download mode. Are you suggesting me to bring it to T-Mobile store ?
Click to expand...
Click to collapse
How long has it been since you bought it? Cuz TMO has a 30 day warranty I believe. If it's been over 30 days just simply call their CS department for a replacement.

Related

Can ATT xperia be unlock?

have anyone able to unlock att xperia version?
mugenex said:
have anyone able to unlock att xperia version?
Click to expand...
Click to collapse
yeah,i need a tool to
just let me know if u find easy way to unlock this phone
mugenex said:
have anyone able to unlock att xperia version?
Click to expand...
Click to collapse
I have heard that mobileincanada dot com can do it.
Che Kirila said:
I have heard that mobileincanada dot com can do it.
Click to expand...
Click to collapse
ATT codes aren't unavailable until 3 months after the purchase of the device. Otherwise you have to pay out the ass to do a cable unlock.
ralphodog said:
ATT codes aren't unavailable until 3 months after the purchase of the device. Otherwise you have to pay out the ass to do a cable unlock.
Click to expand...
Click to collapse
I forgot that the customer satisfaction is the only goal of ATT Customer Service.
By the way I just had a conversation with T-Mobile UK Customer Service. They can unlock phone only for current TMO UK customers for 15 GPB. I am glad to pay, but I am TMO US customer! And don't have any friend who is TMO UK customer. At least it is possible for pretty reasonable price. So for now I am exploring dark jungles of black market.
Try also calgarycellunlockers. com

[Q] lumia at&t version works internationally ?

Hi all
lumia at&t version works internationally? Unlocked one
And what would be the risks of buying at&t one to use outside us language??or what
Thanks in advance
Plz urgent reply
Hello anybody here? ?
You are the only one left after the zombie apocalypse!
I am a bot! Don't ask!
I don't want a Tapatalk sig!
Mine is locked to AT&T. It worked fine in China, Japan and Taiwan last week when I was over there.
Woodway said:
Mine is locked to AT&T. It worked fine in China, Japan and Taiwan last week when I was over there.
Click to expand...
Click to collapse
U mean I can used with local carrier normally ??
htc t viva said:
U mean I can used with local carrier normally ??
Click to expand...
Click to collapse
I didnt check but I was in Taipei and Indonesia last week and the 920 worked fantastic; using an ATT sim and roaming on the other networks.
I bought my 920 full price but when I tried to unlock it ATT said it was a six month exclusive and they would not unlock until that time.
htc t viva said:
U mean I can used with local carrier normally ??
Click to expand...
Click to collapse
No, because AT&T 920s will be sim locked to AT&T for the next 6 months. But, you can roam internationally just fine, on your AT&T plan.
There have been several threads here on this issue. Let’s not start another.
http://forum.xda-developers.com/showthread.php?t=1994735
http://forum.xda-developers.com/showthread.php?t=1998735

Blacklisted IMEI (Maybe)

So I bought a L9 T-Mobile last Saturday to use it with simple mobile but always get no service, I go several places that repair phones and all say was a bad sim so I bought a new one and same thing happend. I go to another place and say that my IMEI can be blacklisted and when he check says is blocked and reason is STL. I check here at home and says unlock... Im asking is there anything I can do to use this phone? I read that changing roms cmay also change the imei but I'm on 10g so means I can't root it yet.
Slackys said:
So I bought a L9 T-Mobile last Saturday to use it with simple mobile but always get no service, I go several places that repair phones and all say was a bad sim so I bought a new one and same thing happend. I go to another place and say that my IMEI can be blacklisted and when he check says is blocked and reason is STL. I check here at home and says unlock... Im asking is there anything I can do to use this phone? I read that changing roms cmay also change the imei but I'm on 10g so means I can't root it yet.
Click to expand...
Click to collapse
Changing the IMEI on U.S. soil will land you in Federal Prison for a long, long, long time.
On a good note, I don't believe that T-Mobile has implemented IMEI blocking yet. Are you sure the device is for T-Mobile? Does it say T-Mobile on the top right corner of the glass? If so, try your sim in another device. If it works you may have a bad device.
What is the Firmware version and Baseband version?
You can try doing a factory reset.
Here are instructions on doing this: http://www.resettoo.com/hard-reset-lg-optimus-l9-p769-to-restore-factory-settings. Good luck.
Yes have the T-Mobile logo. I bought it from the girl next door on my vacation on Florida. She say she bought a Galaxy 3 so didnt need this phone anymore and give it to me for $150 and since I have a mytouch 3g slide I obviously accept but use mini sim and wait till I got back and bought a mini sim just to find that dont work.
Android
4.0.4
Baseband Version
L6260_MODEM_SIC_01.1233.00
Software Version
P76910g
Slackys said:
Yes have the T-Mobile logo. I bought it from the girl next door on my vacation on Florida. She say she bought a Galaxy 3 so didnt need this phone anymore and give it to me for $150 and since I have a mytouch 3g slide I obviously accept but use mini sim and wait till I got back and bought a mini sim just to find that dont work.
Android
4.0.4
Baseband Version
L6260_MODEM_SIC_01.1233.00
Software Version
P76910g
Click to expand...
Click to collapse
I don't have my L9 handy. Maybe someone with 10g can confirm the same baseband. If it is different, that may be the issue.
Would you be able to have someone with a T-Mobile sim try it in your phone?
Not yet, thinking on going to T-Mobile and check, if works then transfer my number to them. Would suck change $40 to $50...
Symptoms of an IMEI Blocked Device
CANNOT:
Dial 611 to reach T-Mobile customer care
Make/Receive Calls
Text Messaging
Data/Internet
Use any tools or menus such as calendars, contacts, etc.
This is taken direct from T-Mobile.
I can verify for you whether or not its blocked if you like.
I PM you the IMEI, hope is not blacklisted... Is a good phone and I dont wanna use like an MP3/Video.
Also I check and I can open the tools like contacts, calendar, etc.
Wow! I was not aware that T-Mobile is already blocking IMEI. Thank You for the info.
Worst case scenario is you may be able to use one of those sim unlock services on Ebay to unlock it for AT&T.
The phone supports the 1900Mhz 3G band for that network.
There are plenty of pre-paid carriers that use the AT&T network. Net10 is one of them, and they have unlimited everything for a good price. Good luck.
Oh I didnt knew I can have 3G outside T-Mobile network. I might have to try that. Will keep update on what happend.
Slackys said:
Yes have the T-Mobile logo. I bought it from the girl next door on my vacation on Florida. She say she bought a Galaxy 3 so didnt need this phone anymore and give it to me for $150 and since I have a mytouch 3g slide I obviously accept but use mini sim and wait till I got back and bought a mini sim just to find that dont work.
Android
4.0.4
Baseband Version
L6260_MODEM_SIC_01.1233.00
Software Version
P76910g
Click to expand...
Click to collapse
Heres my bb
Sent from my LG-P769 using xda app-developers app
Yup we got the same data... also as Jrkoffjonson PM me is marked as blocked.
(My prior comment was not meant to upset the OP. Just some personal opinion. Removing them now.).
To summarize: proceed with caution as you already guessed what might have happened with your new phone.
nsfgp said:
T-Mobile was selling this for $199 with free $50 refill twice in the last 2 months.
I don't think "the girl next door" is giving you a good deal at all. Probably something "HOT" she was trying to unload quick. No ebay fee/trace left behind for the authority now that it is your problem.
Good luck ... proceed with caution.
Click to expand...
Click to collapse
Love when people do this kind of advices...
My final guess is she sell it to me, she report it stolen, bought a S3 with the money and im with a L9 that I use as a tablet...
Slackys said:
Yes have the T-Mobile logo. I bought it from the girl next door on my vacation on Florida. She say she bought a Galaxy 3 so didnt need this phone anymore and give it to me for $150 and since I have a mytouch 3g slide I obviously accept but use mini sim and wait till I got back and bought a mini sim just to find that dont work.
Click to expand...
Click to collapse
These days mobile service providers have joined together and sharing centralized IMEI data for any possible criminal activities happening over the phone. Just dont buy any phone from anyone you dont know well. Even if you have bought it from relative may put you in legal issues. Always ask for bill (invoice), warranty card and box, even if warranty is over.
Just imagine that "girl next door" also does not know that the phone is used for illegal activities (drugs/terrorism) and may be thats the reason the phone IMEI might have been blocked and is still traced by International Investigation Agencies, then what? You might have saved some dollars at the cost of your fortune. So beware. Dont do this again. These days we are all wired and easily traceable.
Jrkoffjonson said:
Symptoms of an IMEI Blocked Device
CANNOT:
Dial 611 to reach T-Mobile customer care
Make/Receive Calls
Text Messaging
Data/Internet
Use any tools or menus such as calendars, contacts, etc.
This is taken direct from T-Mobile.
I can verify for you whether or not its blocked if you like.
Click to expand...
Click to collapse
Slackys said:
Yup we got the same data... also as Jrkoffjonson PM me is marked as blocked.
Click to expand...
Click to collapse
@Jrkoffjonson, Which site you checked for blocked IMEI?
I was looking into straight talk but dont know if is also a t-mobile network. I unlock the phone for $8 so Im happy.

galaxy s3 question

i wiil think get a galaxy s3 of ebay i live in greece it says THE PHONE WILL NOT HAVE SERVICE IN THE UK. can i use it in greece
nikolas60 said:
i wiil think get a galaxy s3 of ebay i live in greece it says THE PHONE WILL NOT HAVE SERVICE IN THE UK. can i use it in greece
Click to expand...
Click to collapse
Thread moved to proper forum.
answer me plzzzzz
Which model... If it's not the international then no...
Sent from my SAMSUNG-SGH-I747 using xda premium
international it is but is says THE PHONE WILL NOT HAVE SERVICE IN THE UK it will have in greece?
There's a good chance it will work, but nothing is guaranteed if it is network blacklisted in another country.
I had an i9100 that was blacklisted in Spain but worked fine in UK.
Unfortunately you can't tell until you try it!
Sent from my GT-I9300 using xda app-developers app
nikolas60 said:
i wiil think get a galaxy s3 of ebay i live in greece it says THE PHONE WILL NOT HAVE SERVICE IN THE UK. can i use it in greece
Click to expand...
Click to collapse
Who knows no service in UK reads as probably blocked phone that may be stolen .
jje
I'd be betting on the 'stolen in UK' scenario - and it's probably the thief selling it, which is why he knows it will not work there. It's possible it's another victim trying to offload their cost by selling it to another innocent, but I'd bet on the thief being the seller.
Stay away... if it looks too good to be true it probably is. And with the EU being so tightly joined, do you want to risk the cops arriving on your doorstep accusing YOU of stealing the phone? It may seem unlikely just for a phone, but what if it was stolen as part of a larger crime?
Hi,
The phone has been unlocked so you can use it with a Greece SIM card. You shouldn't have any problems, but if you do, I'm happy to refund you the money. that he answer me
nikolas60 said:
Hi,
The phone has been unlocked so you can use it with a Greece SIM card. You shouldn't have any problems, but if you do, I'm happy to refund you the money. that he answer me
Click to expand...
Click to collapse
It's your risk, but if it is blacklisted because it is stolen, how can you trust he will pay you back?
i got lg optimus 4x a store in greece has put an offer on lg optimus 4x and i got that phone thanks for your help

[Q] ATT Locked (SDC)

Hi guys, I just attended the Samsung Developer Conference at San Francisco and gave us a Gears S as a gift. The device seems to be sim locked for ATT. I contacted Samsung and ATT and they know nothing about that and could offer me any solution. Hoping there's some other attendees hanging at xda, Does anybody was able to solve this problem?
Thanks
lglossman said:
Hi guys, I just attended the Samsung Developer Conference at San Francisco and gave us a Gears S as a gift. The device seems to be sim locked for ATT. I contacted Samsung and ATT and they know nothing about that and could offer me any solution. Hoping there's some other attendees hanging at xda, Does anybody was able to solve this problem?
Thanks
Click to expand...
Click to collapse
I did not attend that confrence lucky you. Yes it is sim locked you can unlock it if you choose to under certain conditions. Did they mention any new gear apps to come?
What are those conditions? They didn't announced any official app but there was an app contest with some interesting apps though.
lglossman said:
What are those conditions? They didn't announced any official app but there was an app contest with some interesting apps though.
Click to expand...
Click to collapse
If you are a AT&T customer/former customer(i e have.had a number) your good you can request unlock code. If your new you have to be with them for x amount of days (40 or so). Or find someone willing to add it to their account so you can unlock assuming you've paid outright. If you were never a customer YMMV but most likely no unless they feel like it then it will be emailed to you
Uniquebarbee said:
If you are a AT&T customer/former customer(i e have.had a number) your good you can request unlock code. If your new you have to be with them for x amount of days (40 or so). Or find someone willing to add it to their account so you can unlock assuming you've paid outright. If you were never a customer YMMV but most likely no unless they feel like it then it will be emailed to you
Click to expand...
Click to collapse
I'm from Argentina so I guess the only option would be to find someone from US who is a ATT customer willing to do the work for me. If any reads these and want to give me a hand with these please contact me via PM.
Typically, the conference organizer will give you instructions about how to obtain a unlock code from them directly. Calling AT&T directly won't help.
foxbat121 said:
Typically, the conference organizer will give you instructions about how to obtain a unlock code from them directly. Calling AT&T directly won't help.
Click to expand...
Click to collapse
Sadly I wasn't contacted by Samsung. I even tried calling Samsung customer support and they have no idea. I still have hope that some other attendee who was able to unlock the device is reading this...
Sent from my iPhone using Tapatalk
lglossman said:
Sadly I wasn't contacted by Samsung. I even tried calling Samsung customer support and they have no idea. I still have hope that some other attendee who was able to unlock the device is reading this...
Click to expand...
Click to collapse
That's where mine came from - I was there. Wow, the demo gods did not smile on Samsung
Anyway, no - no info was given, and I honestly doubt any thought was given to how to unlock these "dev" phones for non-AT&T customers. I happen to be on AT&T should I want to use a sim in mine.
If you register on the AT&T forums http://forums.att.com/ then you can send a PM to ATTCustomerCare (http://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773) and tell them the situation. That team has been the go-to team for "edge case" unlocks. Alternately you can keep trying to call the support number until you reach a supervisor who can ok the unlock, but essentially you're reaching those same people via the forum without the hassle of endlessly calling.
You can get it unlocked using cell unlocker. It took them a few days but they finally sent me an unlock code that worked first try.
I must have been the first one they did because they kept sending me emails asking I had tried it yet. Because I was travelling I had to wait a couple if days.
Sent from my SM-G900W8 using XDA Free mobile app
We're in the same boat. Maybe we can help?
lglossman said:
I still have hope that some other attendee who was able to unlock the device is reading this...
Click to expand...
Click to collapse
My fiancé and I are in the same situation. We also got the watches at the Samsung Dev Con, but we're T-Mobile customers. (Also, did you notice that the Note 4s they raffled off were for Verizon?) We already tried calling AT&T, to no avail, and now I've posted on their forums asking for help and I'm sending the customer care people a PM, as recommended in this thread.
Worst case scenario, we get our friend (an AT&T customer) to get the unlock codes. But if it comes to that, we can probably get yours unlocked with ours, if you want. We're happy to help.
I'll post an update if the customer care PM works.
Last time I was at an Microsoft event and with the AT&T phone they gave me, there is a note inside told me to email someone with IMEI for unlock. I did and they quickly email back with unlock code. You should contact your meeting organizer, not AT&T or Samsung support as they have no clue.
foxbat121 said:
Last time I was at an Microsoft event and with the AT&T phone they gave me, there is a note inside told me to email someone with IMEI for unlock. I did and they quickly email back with unlock code. You should contact your meeting organizer, not AT&T or Samsung support as they have no clue.
Click to expand...
Click to collapse
If you are not an AT&T customer and are on T-Mobile or Sprint, I would recommend selling the AT&T version and getting one from your Carrier that way the Radio Bands will work for you.
If you are out of country, I would recommend selling the AT&T USA Version as some others have posted where they can't get apps if the Country doesn't match their Phone, or something like that.
That being said, if you are looking at selling the AT&T one cheap, send me a PM. I bought one, had it about 6 hours before the wife confiscated it for her selfish purposes.
segura.org said:
If you are not an AT&T customer and are on T-Mobile or Sprint, I would recommend selling the AT&T version and getting one from your Carrier that way the Radio Bands will work for you.
If you are out of country, I would recommend selling the AT&T USA Version as some others have posted where they can't get apps if the Country doesn't match their Phone, or something like that.
That being said, if you are looking at selling the AT&T one cheap, send me a PM. I bought one, had it about 6 hours before the wife confiscated it for her selfish purposes.
Click to expand...
Click to collapse
Seems you wanted his GS all along
Sword Fish said:
You can get it unlocked using cell unlocker. It took them a few days but they finally sent me an unlock code that worked first try.
I must have been the first one they did because they kept sending me emails asking I had tried it yet. Because I was travelling I had to wait a couple if days.
Sent from my SM-G900W8 using XDA Free mobile app
Click to expand...
Click to collapse
I just did it and it worked like charm!!! Thanks for the information...
VeganGeekChick said:
My fiancé and I are in the same situation. We also got the watches at the Samsung Dev Con, but we're T-Mobile customers. (Also, did you notice that the Note 4s they raffled off were for Verizon?) We already tried calling AT&T, to no avail, and now I've posted on their forums asking for help and I'm sending the customer care people a PM, as recommended in this thread.
Worst case scenario, we get our friend (an AT&T customer) to get the unlock codes. But if it comes to that, we can probably get yours unlocked with ours, if you want. We're happy to help.
I'll post an update if the customer care PM works.
Click to expand...
Click to collapse
Hey men, thanks a lot for the offering. I just unlocked via cellunlocker.net, price seemed fair...
lglossman said:
I just did it and it worked like charm!!! Thanks for the information...
Hey men, thanks a lot for the offering. I just unlocked via cellunlocker.net, price seemed fair...
Click to expand...
Click to collapse
Hey guys has anyone tried SIM unlocking the T-Mobile Gear S I just got one. Would like to know if I unlock it will it fully work on AT&T? I've used cellunlocker.net in the past. They are great. I just don't want to unlock it and it not work on AT&T.
Skolar72 said:
Hey guys has anyone tried SIM unlocking the T-Mobile Gear S I just got one. Would like to know if I unlock it will it fully work on AT&T? I've used cellunlocker.net in the past. They are great. I just don't want to unlock it and it not work on AT&T.
Click to expand...
Click to collapse
In theory it should work just as a unlocked phone would on whatever network so any problems you have with unlock on AT&T will be the same like how they handle messages
Uniquebarbee said:
In theory it should work just as a unlocked phone would on whatever network so any problems you have with unlock on AT&T will be the same like how they handle messages
Click to expand...
Click to collapse
So you think the SMS/MMS wouldn't work?
Non-us SDC participants beware of GSM-bands if you are European
lglossman said:
I'm from Argentina so I guess the only option would be to find someone from US who is a ATT customer willing to do the work for me. If any reads these and want to give me a hand with these please contact me via PM.
Click to expand...
Click to collapse
I am from Norway and got mine at the Samsung Developer Conference. I unlocked mine using cellunlocker.net. I received the network lock code less than an hour after submitting the order and it worked like a charm.
HOWEVER: For other non-US-citizens, you need to check whether the AT&T-device has support for your local GSM-bands. Here in Norway we have GSM 900/1800 and the AT&T device is only GSM 850/1900 from what I can find on the net. Which matches my end result of not being able to connect to my network even after unlocking.
Skolar72 said:
So you think the SMS/MMS wouldn't work?
Click to expand...
Click to collapse
It will work some people are saying that sms you have to use AT&T messenger I'm not sure but everything should work as a unlocked phone on AT&T
jonstenerud said:
I am from Norway and got mine at the Samsung Developer Conference. I unlocked mine using cellunlocker.net. I received the network lock code less than an hour after submitting the order and it worked like a charm.
HOWEVER: For other non-US-citizens, you need to check whether the AT&T-device has support for your local GSM-bands. Here in Norway we have GSM 900/1800 and the AT&T device is only GSM 850/1900 from what I can find on the net. Which matches my end result of not being able to connect to my network even after unlocking.
Click to expand...
Click to collapse
850/1900 bands are for North America only. Only two other countries outside of North America use also use these two bands: Brazil and Australia.
Uniquebarbee said:
It will work some people are saying that sms you have to use AT&T messenger I'm not sure but everything should work as a unlocked phone on AT&T
Click to expand...
Click to collapse
That's not right. If you use AT&T messenger on the phone (as AT&T wants you to do), you will not be able to reply from the watch. So, you will have to switch back to the Samsung stock Messages app.
MMS might be a problem but regular text SMS won't be a problem. For MMS, you may need to add AT&T MMS APN.

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