Ordered a M8 From Amazon.com and the phone appears to have been opened and resealed.
There are QC passed stickers over the factory stickers and there is a large sticker on the back.
My friends developer M8 did not come this way. I have a feeling I got phone that was returned...
Send that thing back should not look like that did you pay full value for that? If so send it back don't let them rip you off.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
I have both the large sticker with the serial number, IMEI, etc. On the box, I also had the QC passed as well.
Mine came from an AT&T store, so I'm pretty sure (although could be wrong) that mine was new.
the IMEI sticker is normal. No QC stickers on mine.
Mine also came from the ATT store. Large sticker on the back of the phone, but no QC seals on the box. Just clear ones.
tampaukfan said:
Ordered a M8 From Amazon.com and the phone appears to have been opened and resealed.
There are QC passed stickers over the factory stickers and there is a large sticker on the back.
My friends developer M8 did not come this way. I have a feeling I got phone that was returned...
Click to expand...
Click to collapse
Did you order this directly from Amazon "Ships and sold by Amazon.com"
OR
Did you buy it from a 3rd party vendor on Amazon.
If it was the latter - that's why.
I want to confirm that I went to a ATT corporate store to make an exchange and of the 5 boxes they had , all of them were cut open and resealed with these stickers.
After inspecting one of the devices, I decided to keep my old one because the new phone had a crappy LCD.
Sent from my HTC One_M8 using xda app-developers app
The sticker with the IMEI on the phone is normal. The box sticker I've never seen, but if the phone works and looks good then who cares.
I'm pretty sure that somewhere along the line, the boxes are opened and carrier SIM cards are installed.
the sticker is normal, but the quality control sticker looks odd. my came with clear stickers no QC
slapdaddy said:
I'm pretty sure that somewhere along the line, the boxes are opened and carrier SIM cards are installed.
Click to expand...
Click to collapse
This. Ordered mine online from AT&T and it came just like that.
EDIT: No QC sticker though, just a clear one.
slapdaddy said:
I'm pretty sure that somewhere along the line, the boxes are opened and carrier SIM cards are installed.
Click to expand...
Click to collapse
this is false. HTC has the SIM card pre installed during their packaging process. the SIM card number is even printed on the back of the box by HTC.
ATT has zero need to open you device prior to selling it.
CraigP17 said:
this is false. HTC has the SIM card pre installed during their packaging process. the SIM card number is even printed on the back of the box by HTC.
ATT has zero need to open you device prior to selling it.
Click to expand...
Click to collapse
I know for a fact they used to do this for some devices. It's obvious when a box is opened and things inside are disheveled. Not sure if they do it for the M8 but I wouldn't be surprised if they did.
When I opened my box, everything inside was in sealed plastic bags and the phone itself was in a plastic "pouch".
slapdaddy said:
I know for a fact they used to do this for some devices. It's obvious when a box is opened and things inside are disheveled. Not sure if they do it for the M8 but I wouldn't be surprised if they did.
Click to expand...
Click to collapse
thats a thing of the past, ATT works with the OEM to preinstall all SIM cards now.
HRodMusic said:
the sticker is normal, but the quality control sticker looks odd. my came with clear stickers no QC
Click to expand...
Click to collapse
Same here.
CraigP17 said:
thats a thing of the past, ATT works with the OEM to preinstall all SIM cards now.
Click to expand...
Click to collapse
Except that I got mine on the 4th, the first one the store had & the first one they sold. Coming from the Nexus 5, I had a Micro-Sim. I opened the box & the rep grabbed a Nano-Sim card from the back & activated it on my account. There was no Sim in the box, which was sealed & completely intact with the shipped clear stickers.
Another co-worker also ordered his online & received it the day after I got mine. It was EXACTLY like mine, completely sealed, with a Nano-Sim still in the card, taped to the top of the box. Later that week, another co-worker received his M8 from an online order. This one had the QC stickers & the still attached full Nano-Sim card inside the box.
Based on this experience, I would say it is highly likely that at least some of the devices (with the clear stickers) DO NOT have a sim card in the box from HTC. The one box with the green QC sticker had a sim card in it & everything was intact, but you could definitely tell the box had been opened, likely to insert the sim.
Maybe some come with Sim card from HTC, IDK, but I can tell you the two with the clear stickers had NO sim card in the box. I can also say that there is ABSOLUTELY NO SIM CARD NUMBER or data stamped, or on any sticker ANYWHERE on the first two boxes. I can't say anything regarding the last one, because it is not at the office ATM.
GSLEON3 said:
Except that I got mine on the 4th, the first one the store had & the first one they sold. Coming from the Nexus 5, I had a Micro-Sim. I opened the box & the rep grabbed a Nano-Sim card from the back & activated it on my account. There was no Sim in the box, which was sealed & completely intact with the shipped clear stickers.
Another co-worker also ordered his online & received it the day after I got mine. It was EXACTLY like mine, completely sealed, with a Nano-Sim still in the card, taped to the top of the box. Later that week, another co-worker received his M8 from an online order. This one had the QC stickers & the still attached full Nano-Sim card inside the box.
Based on this experience, I would say it is highly likely that at least some of the devices (with the clear stickers) DO NOT have a sim card in the box from HTC. The one box with the green QC sticker had a sim card in it & everything was intact, but you could definitely tell the box had been opened, likely to insert the sim.
Maybe some come with Sim card from HTC, IDK, but I can tell you the two with the clear stickers had NO sim card in the box. I can also say that there is ABSOLUTELY NO SIM CARD NUMBER or data stamped, or on any sticker ANYWHERE on the first two boxes. I can't say anything regarding the last one, because it is not at the office ATM.
Click to expand...
Click to collapse
Not sure what goes on between AT&T and HTC. I got mine on the 7th. The box was completely sealed, had clear stickers, a sticker with bar codes on the back that had the s/n and sim card number, as well as a nano sim already installed. Everything inside was brand new and sealed. Maybe they changed some procedures in between batches.
I got mine last night and it had not 1 but 2 QC Stickers layered on top of each other. I ended up exchanging it today because the top panel on the front was bulging out near the camera and created a sharp edge on it. Also had problems with my touchscreen not responding properly.
When I got the new one it was completely sealed, and I also noticed that my USB and charger were wrapped in the cornstarch baggie in the new one where as my old one was not. I'm guessing the QC stickers were referbs? The new one also had a sim pre-installed where as the old one had one installed by the rep when I purchased it.
New one is MUCH better, screen is more responsive and everything is flush and fits like it's supposed to.
Tikerz said:
Same here.
Click to expand...
Click to collapse
Ditto.
Related
Got my SGS2 one day ago and I am pretty sure i will be asking for a replacement tomorrow.
BACK KEY does not respond properly. I need to insist sometimes touching it over 20 times before it can notice it. The touch screen and the button on the left work perfectly.
I also found that the metal strip over the SIM card slot had fingerprints on it, which i think should not be the case since workers at the factory use gloves.
Another detail. Even though the box of the phone was sealed, the girl at the shop insisted on open it to make sure everything was in...
I am buying from the biggest mobile phone retailer in my country. I will be reporting further later on. I am afraid this is gonna be a long story for me .
who did you buy it off? make sure you get a replacement off samsung.
blickmanic said:
who did you buy it off? make sure you get a replacement off samsung.
Click to expand...
Click to collapse
I will try to get more evidence of their wrongdoing, when things are more clear then I will say out the name of the retailer to alert other consumers
The problem is that the Back Key responds fine during long periods. I have not yet found the circumstances that trigger the unresponsiveness.
So this is gonna be tricky to show at the shop, if I m lucky they will see immediately.
But, I keep on wondering whether it is acceptable or not that the phone had fingerprints in the SIM card slot.
The seal say "do not accept if seal is broken". it was not broken, because it was put there by the retailer
maeman said:
Got my SGS2 one day ago and I am pretty sure i will be asking for a replacement tomorrow.
BACK KEY does not respond properly. I need to insist sometimes touching it over 20 times before it can notice it. The touch screen and the button on the left work perfectly.
I also found that the metal strip over the SIM card slot had fingerprints on it, which i think should not be the case since workers at the factory use gloves.
Another detail. Even though the box of the phone was sealed, the girl at the shop insisted on open it to make sure everything was in...
I am buying from the biggest mobile phone retailer in my country. I will be reporting further later on. I am afraid this is gonna be a long story for me .
Click to expand...
Click to collapse
A "big retailer" has no business in providing dodgy second-hand phones.
At worst it's likely you got a phone someone had opened and tinkered with in the shop. Beyond that, the assistant could even have picked up a device which was returned by someone and by mistake assumed it was a new phone.
I also had an issue where I didn't have the microSD card in the box. Now, considering the box is sealed with the black security sticker, it would be pretty hard to get the microSD card out. I didn't check the security sticker because I was too desperate to get the phone out and start using it.
You don't have distance selling rights in this case so you have a hard task ahead of you - because you could have just returned it within 14 days had you bought it online or over the phone, now it's just your word against the retailers.
It seems that the issue comes after the screen has been on for a while. Initially i thought it only came when using the camera, or in settings, but I just now it's happened when i was browsing sms.
This is the 1st time I use samsung or Android. Is this kind of thing common?
I have contacted Samsung... the girls told me to go back to the shop (because i got the phone only 2 days ago) and that it is not normal that the phone had fingerprints in the sim card slot.
maeman said:
This is the 1st time I use samsung or Android. Is this kind of thing common?
Click to expand...
Click to collapse
Absolutely not.
maeman said:
I have contacted Samsung... the girls told me to go back to the shop (because i got the phone only 2 days ago) and that it is not normal that the phone had fingerprints in the sim card slot.
Click to expand...
Click to collapse
Totally correct. If you only just got it and it doesn't work, take it back to the shop and just be polite but firm. They have to replace it if you say there's a fault.
Thanks all for ur replies
Because I have never used Android before I was thinking that maybe the Back Key has a different behavior than the left key in order to prevent accidental touch.
Otherwise the phone is fine. It has the infamous yellowish left side defect, but I can live with it.
At the operator, i was told that it is common practice to open the box to check everything is in, at least for this retailer... is it really common that factory workers forget to put all the stuff in
I keep on testing and getting mad at this, before going to the shop
dkl_uk said:
A "big retailer" has no business in providing dodgy second-hand phones.
At worst it's likely you got a phone someone had opened and tinkered with in the shop. Beyond that, the assistant could even have picked up a device which was returned by someone and by mistake assumed it was a new phone.
I also had an issue where I didn't have the microSD card in the box. Now, considering the box is sealed with the black security sticker, it would be pretty hard to get the microSD card out. I didn't check the security sticker because I was too desperate to get the phone out and start using it.
You don't have distance selling rights in this case so you have a hard task ahead of you - because you could have just returned it within 14 days had you bought it online or over the phone, now it's just your word against the retailers.
Click to expand...
Click to collapse
Micro SD card supplied with the GS2?
greigster said:
Micro SD card supplied with the GS2?
Click to expand...
Click to collapse
That's down to the supplier. That's why you'll get a phone from provider A with a 8GB card, or from provider B with a 16GB card (for example).
dkl_uk said:
A "big retailer" has no business in providing dodgy second-hand phones.
I also had an issue where I didn't have the microSD card in the box. Now, considering the box is sealed with the black security sticker, it would be pretty hard to get the microSD card out. I didn't check the security sticker because I was too desperate to get the phone out and start using it.
Not all come with a separate micro sd card did you buy a model with a sd card .
jje
Click to expand...
Click to collapse
johncmolyneux said:
That's down to the supplier. That's why you'll get a phone from provider A with a 8GB card, or from provider B with a 16GB card (for example).
Click to expand...
Click to collapse
Oh I see, Thought I had been short changed as I didn't get a micro sd with mine from O2
I have since bought a 16gb class 10 but to be honest I am not sure that it is being used as everything goes on to the internal sd storage with plenty of space to spare.
greigster said:
Oh I see, Thought I had been short changed as I didn't get a micro sd with mine from O2
I have since bought a 16gb class 10 but to be honest I am not sure that it is being used as everything goes on to the internal sd storage with plenty of space to spare.
Click to expand...
Click to collapse
Yeah, I used to think it was down to the manufacturer, but when I got the HD2 I got a sleeve with it, but lots of people on xda were a bit miffed because they didn't have one. Also, SD cards ranged from 2GB to 16GB (possibly 32GB - can't remember), depending on who you got it from.
I didn't get an SD card with my SGS2 either, so I just sold my HD2 with the 2GB one that I got with it and kept the 16GB one for myself.
Mwah-ah-ah-ahhhh!
johncmolyneux said:
That's down to the supplier. That's why you'll get a phone from provider A with a 8GB card, or from provider B with a 16GB card (for example).
Click to expand...
Click to collapse
Would a supplier open the phone for inserting a SIM card?
This one came without microsd. I asked the girl if the phone come with one while she was inspecting the box, and because she did not know she was going to open the phone, but i told her I preferred to check by myself.
greigster said:
Oh I see, Thought I had been short changed as I didn't get a micro sd with mine from O2
I have since bought a 16gb class 10 but to be honest I am not sure that it is being used as everything goes on to the internal sd storage with plenty of space to spare.
Click to expand...
Click to collapse
It wont be used unless you put stuff like videos and music on it .It will just sit there its not part of the phone memory or workspace its an external sd card .
jje
JJEgan said:
It wont be used unless you put stuff like videos and music on it .It will just sit there its not part of the phone memory or workspace its an external sd card .
O2 where selling 16GB SGS 2 no extra memory card .
jje
Click to expand...
Click to collapse
Just back from the shop. Their attention was excellent. The phone will be replaced as soon as they get more units.
The thing is that 2.5 weeks ago they told me sgs2 are sold out. 10 days ago in another shop of the same retailer I paid for one to pick up 10 days later (i thought because they were waiting for the new batch). But the supply of sgs2 has not yet arrived. So the phone was one of the last sgs2 they had in the whole city. This usually means more probability that the phone has some problem.
The guy at the shop told me that it is not normal that the phone had fingerprints.
Frankly, i thought this would be much more troublesome and i am now convinced that this retailer is not doing things wrong. I think I will change the name of the thread if possible to something like"when u dont get what u expected from a big retailer".
My suspicions are the product of one bad experience with their technical support. Also, I am paranoid ever since I was offered an 8gb Nokia N8 from a operator (never seen other than 16gb).
Hopefully the next batch will also come with amoled screens and samsung's renderer chip.
Try this next time if it happens again...
*#*#2663#*#*
then update the firmware (Bottom button)
But I did both anyway..
cue_32 said:
Try this next time if it happens again...
*#*#2663#*#*
then update the firmware (Bottom button)
But I did both anyway..
Click to expand...
Click to collapse
This code doesn't work on my phone
UPDATE
No one knows when the next batch of sgs2 will come to this EU city where they are sold out since few weeks ago.
In the meanwhile I have been using the phone and for few days I thought the problem was gone as the back key was working fine (responding as well as the left key), but then I charged the phone and for first time used it while charging. Very soon after plugging the charger, the back key was almost not responding at all.
If unresponsiveness only happened during the first minutes of the charging process, I could take it. However I first noticed the issue while in normal use.
Lately my screen is taking nearly 90% of the battery consumption (just browsing use), which could explain why the issue did not appear. But now I have just found a way to copy files to the internal card of the phone and I will be testing with hr movies.
I doubt it is just a problem on my phone, so I would appreciate that someone reports how does his back key respond during the first minutes of the charging process
Thanks
So WireFly did an unboxing, and if you pause the video and read the plastic that is protecting the screen when he takes it out of the box, the middle says to use the new sim card that is in the box, and that your old sim card will not work with all functions. What's that about? I'm planning on getting this off contract, and my sim will be a year old next month. I wonder if we need to get new ones to use with this phone? http://www.tmonews.com/2011/10/wirefly-unboxes-the-htc-amaze-4g/
It's at the 2:00 min mark in the video.
It will come with a new one in the box all phone do. you will just have to call them to activate it.
bobbyphoenix said:
So WireFly did an unboxing, and if you pause the video and read the plastic that is protecting the screen when he takes it out of the box, the middle says to use the new sim card that is in the box, and that your old sim card will not work with all functions. What's that about? I'm planning on getting this off contract, and my sim will be a year old next month. I wonder if we need to get new ones to use with this phone? http://www.tmonews.com/2011/10/wirefly-unboxes-the-htc-amaze-4g/
It's at the 2:00 min mark in the video.
Click to expand...
Click to collapse
Yeah, it does say that. This is from the screen cover on the front of mine.
Wait I'm so confused, what region do you guys live in? I'm here in the US and the phone isn't even out but I thought it was a US only phone. On top of that I likes my SIM D: what does the phone do that specifically needs this SIM in the box?
GazaIan said:
Wait I'm so confused, what region do you guys live in? I'm here in the US and the phone isn't even out but I thought it was a US only phone. On top of that I likes my SIM D: what does the phone do that specifically needs this SIM in the box?
Click to expand...
Click to collapse
Not really sure but I'm using my old sim card and everything seems to be working to me.
I'm in the US too, and that confused me. I bought a LG Optimus, Defy, Desire HD, and a Nexus One. Not one of those came with a sim card. I always just swapped my original one when I signed up with T-Mo, and it always worked, but not one had that message on the plastic saying my old one won't work. I guess I will ask when I go to the store to pick it up. Maybe it has to do with the 42MBPS speed thing. Very strange.
It says that but my old one seems to work the same and I'm still getting 4g.
Where did you buy your phone?
wifi calling will not work with the old cards you will get error ER05 "update sim card" I have to go get one since mine did not get the SIM card when i got mine
Ok that makes sense. I don't use WiFi calling at all though.
I have to in my apartment it has crappy reception without it hell in anypart of the town i am in
The one from WIND mobile (Canada) does not have that message on the box or protector... it must be for wifi calling only as I am pulling about 8mbps (on the high end for WIND) most the time, and everyhting is working perfectly
Just curious. I opted on my order to use my existing sim, but to my surprise, there was one already in the slot. Wondering if the phone ships this way. Thanks.
I received my DNA with a SIM already installed.
Sent from my HTC6435LVW using xda premium
Mine was already installed. Bought retail and when I got home I saw it wasn't in the box. Used the tool to take it out, it was already in the phone.
The SIM from my ReZound is a lot bigger than the SIM for the DNA ... So I could not use the same one.
Yeah they come with one. The guy at VZW was bumbling around looking for SIM cards in the closet finally found one and realized there was one in there already lol. I didn't know or I would have told him as I usually have to help them out. Then he had to start over. Irritating.
Sent from my HTC6435LVW using Tapatalk 2
Got mine on launch at a local verizon.The lady setting it up started jamming the sim unlock tool in the hole on the bottom of the phone. She was pressing as hard as she could trying to get the sim out. I wasn't paying attention at first but when i noticed what she was doing i told her that was the mic. Oh she said and continued looking at the phone to find the sim hole and proceeded to remove and set up the phone. I waited till she was all finished and then told her no i wanted a different phone cause you just brutally violated the DNA's mic hole. she rudely started saying their was nothing wrong with what she did. anyway got a virgin mic holed phone and all is good. I feel sorry for the guy who gets that poor raped phone. but yes the sim was in it as well.
As easy as it was for them to have that little tray for a SIM... Why couldn't they have done that for the sdcard as well lol
-HTC Droid DNA-
Mine was already installed....confused the Verizon Rep because she actually got a new SIM out of the drawer, popped open the SIM Tray, and voila-already there.
Mine was on a card that was waiting to be installed in the phone. Yes I did get mine at the Verizon store too.
I got my DNA online for free with the promotional code and there were 2 sim cards. One sim in the phone and another in the sealed card that you have to break out. Any reason for that or isit just how they do it. My wife's S3 for Amazon only came with one. I didn't activate the DNA yet, I'm waiting to root it before it wants to update. Why 2 cards, just a backup?
JWhetstone02 said:
Mine was already installed. Bought retail and when I got home I saw it wasn't in the box. Used the tool to take it out, it was already in the phone.
The SIM from my ReZound is a lot bigger than the SIM for the DNA ... So I could not use the same one.
Click to expand...
Click to collapse
You could with an adapter I did when I was transferring between my Galaxy Nexus HTC rezound frequently
Sent from my HTC6435LVW using xda app-developers app
What's up fellers! Been gone a long time and know I am back. I got a deal on a I527 and found out the guy used a Metro-PCS sim. I didn't realize this until after I put my SIM in and saw ATT. I didn't see that when he had his SIM in there.
I read the 5 or 6 posts on not being able to make or take a call from a TMOBILE setup but since this may be a little different I thought I would post and give it a shot.
My symptoms are no calls (does nothing then emits a single beep then hangs up). Does the same when dialing out. 4G and everything else works 100% Phone is fast boots quick charges fast no complaints anywhere except the stinking call issue.
I used KIES to reload the stock ROM. Took about 20 minutes and completed. Still no calls. Here are the details
Phone has the ATT logo on back, says SGH-i527, has I527UCUAMK2 all 3 places. I talked to ATT customer service and they said the IMEI points to a SGHNM819N. But nothing on the phone indicate metro PCS.
I use to hack back in the ATT Tilt days. Not anymore. I had a small stroke and can't do all this complex stuff anymore. If someone points me in the right direction I can follow instructions but it seems to have gotten a lot more cumbersome to do these days.
All I am looking for is bone stock reset where everything works. I can wait for KitKat to come out so I would like a clean fix.
My sim is a ATT. The service agent online assured me the SIM was fine. My old phone was a Skyrocket that got wet. So the MEGA needed a smaller SIM. I picked it up today and swapped phones.
Thanks for any help and I am willing to pay for someone's quick help. I use the phone for work and right now I am pinched.
SD
I had a similar experience when I bought a used mega, picked up full signal, eveything worked except that I couldn't make or receive calls, I just got a single beep. I even went to an at&t store and got a new sim card, still didn't work.
The guy who helped me at the store said the sim tray was bad, made it sound like it was a common. Issue. gave me the number to the warranty dept, said they might cover it. I called them told them what happened and what the rep told me at the store.
They sent me a replacement at no charge.
my phone done that when my imei was replaced with a galaxy s4's imei. I finially found a guy that put the imei from another i527 into my phone, he also replaced that sticker behind the battery from the mega he used to fix mine so everything matches
banks2878 said:
my phone done that when my imei was replaced with a galaxy s4's imei. I finially found a guy that put the imei from another i527 into my phone, he also replaced that sticker behind the battery from the mega he used to fix mine so everything matches
Click to expand...
Click to collapse
I took a look and sure enough the IMEI on the phone is different than the sticker in the back. I googled about 6 different IMEI sites US and EU based and checked out both numbers. Every single site says both comeback good. Nothing stolen or odd. A couple of site said not locked. I would like to have matching IMEI numbers. I would like the one used on the label. How hard is it to get rid of the one on the phone and make it match the label.
I don't think ATT will let me swap this out for a new one. I am not the original owner and there is no insurance on it.
Thanks
SD
I sent you a private message so you can have it taken care of the right way and don't get messed around like I did my first time around
SMACk-DAB said:
I took a look and sure enough the IMEI on the phone is different than the sticker in the back. I googled about 6 different IMEI sites US and EU based and checked out both numbers. Every single site says both comeback good. Nothing stolen or odd. A couple of site said not locked. I would like to have matching IMEI numbers. I would like the one used on the label. How hard is it to get rid of the one on the phone and make it match the label.
I don't think ATT will let me swap this out for a new one. I am not the original owner and there is no insurance on it.
Thanks
SD
Click to expand...
Click to collapse
I wasn't the original owner and didn't have insurance, just had service with at&t. The phone hasn't been out for a year, so it's under warranty unless something shady was done to it. In my case the numbers all matched.
banks2878 said:
I sent you a private message so you can have it taken care of the right way and don't get messed around like I did my first time around
Click to expand...
Click to collapse
Thanks. I don't see the PM yet. Let me know what I need to do.
Thank you,
John
I bought a samsung galaxy s3 SGH-T999RWATMB from ebay. The seller said it was brand new but did not include a sim card. I was suspecting that the phoen was refurbished or used and being sold as new because normally new tmobile phones come with an new unused sim card in the box. Once I received it in the mail I saw that it was shrink rapped. So I thought it is brand new. I opened the box and after picking up the phone I immediately noticed that the back cover was not properly clipped into place. So maybe it was tampered with and the ebay seller shrink wrapped it to make it seem like it is brand new. I did not see the traditional tmobile plastic cover on the screen that says "do not use your old sim card. use the new sim card provided in this box". Instead, it was a colorful one that said it had a quad core processor.
Once the phone was turned on I immediately noticed that I was getting the Edge connection. I tried to update the apn settings to avail. It showed 4G but then after a while it kicked me off of 4G and automatically showed the Edge connection symbol. The internet is extremely slow on the phone. I had tmobile phones before and I would get strong 4G signals at home. the listing on ebay said it was a 4G capable phone, but obviously it is not. this is an older model I think. I called a tmobile store and the rep told me that all S3s have 4G capability except the one not sold by tmobile which is an older model that came out before tmobile had 4G, but the back cover of the phone said tmboile. So to make a long story short I think I got the short end of the deal on this transaction.
I am confused more than ever over this. Should I just return the phone or is there a fix for this? by the way, when I boot up the phone it displays the "android 4G" splash screen.
I am thinking maybe this phone was rooted or something.
The android OS version on the phone is 4.1.2.
dial *#0*# to check if is original
alecore said:
dial *#0*# to check if is original
Click to expand...
Click to collapse
I dialed that and I get a series of buttons on the screen. Seems like a diagnostic interface or something.