[Q] Boot Loop Problem ! - Sony Xperia Z Ultra

While updating some app on my sony xperia z ultra, my phone switched off & did not start at all. Now the phone has gone into a bootloop & I am not able to use it at all. I have already tried hard booting the same (power + vol up key & reset button) but all in vain. Please help.

yatinjhamb said:
While updating some app on my sony xperia z ultra, my phone switched off & did not start at all. Now the phone has gone into a bootloop & I am not able to use it at all. I have already tried hard booting the same (power + vol up key & reset button) but all in vain. Please help.
Click to expand...
Click to collapse
What app did you updating...is it xposed app...
Sent from my C6833 using Tapatalk

yatinjhamb said:
While updating some app on my sony xperia z ultra, my phone switched off & did not start at all. Now the phone has gone into a bootloop & I am not able to use it at all. I have already tried hard booting the same (power + vol up key & reset button) but all in vain. Please help.
Click to expand...
Click to collapse
More details please
Are you rooted?
What firmware/ROM?
Bootloader unlocked?
What app?
What point does it bootloop?

martin132014 said:
What app did you updating...is it xposed app...
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
I guess it was an android update not an app update. Not sure actually.

blueether said:
More details please
Are you rooted?
What firmware/ROM?
Bootloader unlocked?
What app?
What point does it bootloop?
Click to expand...
Click to collapse
Sorry but these questions are way too technical for me to answer. I guess it was an android update not an app update. The phone switches on and I can see 'Xperia' mentioned then the wave photo comes up but after that the phone switches off & reboots itself.

yatinjhamb said:
Sorry but these questions are way too technical for me to answer. I guess it was an android update not an app update. The phone switches on and I can see 'Xperia' mentioned then the wave photo comes up but after that the phone switches off & reboots itself.
Click to expand...
Click to collapse
in that case I would use PC companion (the Sony software on the PC) and do a Repair. I cant remember if that will wipe user data or not...

blueether said:
in that case I would use PC companion (the Sony software on the PC) and do a Repair. I cant remember if that will wipe user data or not...
Click to expand...
Click to collapse
Pc companion is not detecting the phone since the phone is unable 2 boot !

yatinjhamb said:
Pc companion is not detecting the phone since the phone is unable 2 boot !
Click to expand...
Click to collapse
Further, I cant see 'repair' option in pc companion.

the next option is to download flashtool (normally the second link in google search) and flash a FTF
Sent from CarbonROM on my Z-Ultra

Instead of pc companion you can download and install the latest flashtool.. and then download the firmware for your phone.. and it will also not wipe your data.. it will only wipe the application data.. if you dont know where to download the firmware for your device you can ask me i will tell you.. good luck..
Sent from my GT-N7100..
---------- Post added at 05:10 AM ---------- Previous post was at 05:05 AM ----------
Watch this video.. you will recover your device in few minutes..
Sent from my GT-N7100..
m.youtube.com/watch?v=B8LlNufSP2E

namitneil said:
Instead of pc companion you can download and install the latest flashtool.. and then download the firmware for your phone.. and it will also not wipe your data.. it will only wipe the application data.. if you dont know where to download the firmware for your device you can ask me i will tell you.. good luck..
Sent from my GT-N7100..
---------- Post added at 05:10 AM ---------- Previous post was at 05:05 AM ----------
Watch this video.. you will recover your device in few minutes..
Sent from my GT-N7100..
m.youtube.com/watch?v=B8LlNufSP2E
Click to expand...
Click to collapse
Cool... That worked dude ! Thanks a TON. While I lost all data but atleast the phone works now.

Related

[Q] Xperia Neo V Recovery, Factory Restore

Greetings.
My niece has an Xperia Neo V and she forgot her lockscreen password. There is no way to access the phone now so i figured out the only way to become usable again is to restore it to factory state. The problem is with the phone locked i can't go into settings and do the restore. Is there any way i can get into boot menu or recovery mode or something like that?
The phone is in either stock 2.3 Gingerbread or stock 4.0.4 ICS...can't be sure which one because i don't have access to the phone's information in the settings.
Before people start saying that i should search before i post, i found many post that pointed i needed to press some Power+volume button combinations when the phone is shutdown, but neither of those combinations worked, as with all combinations the phone booted normally and i didn't see any recovery or boot menu.
So how do i do it?
The phone is not rooted ofc, as its wearing stock Android..
Heartl3ss said:
Greetings.
My niece has an Xperia Neo V and she forgot her lockscreen password. There is no way to access the phone now so i figured out the only way to become usable again is to restore it to factory state. The problem is with the phone locked i can't go into settings and do the restore. Is there any way i can get into boot menu or recovery mode or something like that?
The phone is in either stock 2.3 Gingerbread or stock 4.0.4 ICS...can't be sure which one because i don't have access to the phone's information in the settings.
Before people start saying that i should search before i post, i found many post that pointed i needed to press some Power+volume button combinations when the phone is shutdown, but neither of those combinations worked, as with all combinations the phone booted normally and i didn't see any recovery or boot menu.
So how do i do it?
The phone is not rooted ofc, as its wearing stock Android..
Click to expand...
Click to collapse
If you put the wrong pin many times I think it asks for unlocking through gmail account and may also have an alternative question... Isn't that available??
Sent from my Neo V using xda-developers app
Attitude.SSJ said:
If you put the wrong pin many times I think it asks for unlocking through gmail account and may also have an alternative question... Isn't that available??
Sent from my Neo V using xda-developers app
Click to expand...
Click to collapse
im pretty sure there isnt a possibility that my 9 year old niece has a google mail account and has also registered an alt. question...so probably that's not a solution...thanks for the try though..
Heartl3ss said:
im pretty sure there isnt a possibility that my 9 year old niece has a google mail account and has also registered an alt. question...so probably that's not a solution...thanks for the try though..
Click to expand...
Click to collapse
Flash ics/gb ftf via flashtool.
Sent from my Xperia Arc S using Tapatalk 2
As he said try flashing stock firmware using flashtool...
Sent from my Neo V using xda-developers app
I tried using it...and flashtool says that the required device drivers are not installed..then i used the "Flashtool-drivers.exe" to download the drivers for Xperia neo and tried again..still get the same error....
i am using MT11i firmware for the phone..is it the correct firmware?
Hey!
Heartl3ss said:
I tried using it...and flashtool says that the required device drivers are not installed..then i used the "Flashtool-drivers.exe" to download the drivers for Xperia neo and tried again..still get the same error....
i am using MT11i firmware for the phone..is it the correct firmware?
Click to expand...
Click to collapse
if u go into flashmode in your phone ,
your computer (i assume its a windows pc and not any s***t apple product) will seach for the drivers automatically.
just connect phone in flashmode without opening flashtool.
after the drivers install
flash the stock .ftf file.
and BTW stock sony software dosn't let any1 set a pin/password without alt question.
or maybe she would've forgotten it..
please hit 'Thanks' if i helped
all done...flashed ICS..phone is usable again..thanks a lot to everyone!
Heartl3ss said:
all done...flashed ICS..phone is usable again..thanks a lot to everyone!
Click to expand...
Click to collapse
Maybe to prevent it from happening again you can set up Google account...
Sent from my Neo V using xda-developers app

Bootloader has Deleted

Hello everyone!​
I have a vodafone smart 2 (alcatel v860) and i have deleted bootloader with recovery mode and after doing that i restarted the phone.
Now phone wont boot exactly, it only shows a green android logo and thats all it doesn't continue after that.
how to fix this problem
Thanks​
a7med2322 said:
Hello everyone!​
I have a vodafone smart 2 (alcatel v860) and i have deleted bootloader with recovery mode and after doing that i restarted the phone.
Now phone wont boot exactly, it only shows a green android logo and thats all it doesn't continue after that.
how to fix this problem
Thanks​
Click to expand...
Click to collapse
Thats not the bootloader you deleted.
Just boot into recoveyr and flash a rom.
Luigi2012SM64DS said:
Thats not the bootloader you deleted.
Just boot into recoveyr and flash a rom.
Click to expand...
Click to collapse
thanks but iam sure the bootloader has deleted
because i can't boot to recovery mode "power + volume up"
just white screen and the green android logo
help please
You can read this article : http://forum.xda-developers.com/showthread.php?t=2243120 . It's a complete guide for your phone!!
i don't see my problem :S
can anyone share bootloader folder ?
My Vodafone Smart II still does not work
power + volume up or down not work
ADB device not work too
any help please ​
up
if u hd deletd the bootloader... the phone wouldnt even strt...
omega101 said:
if u hd deletd the bootloader... the phone wouldnt even strt...
Click to expand...
Click to collapse
Yes, this is what happened
what i should do now
It could be some screwed up partitions but like the poster above me told you if you indeed did delete your bootloader the only way to fix it is with a riff box. I reccommend that you try reflashing the recovery the way you flashed it before and then try booting into recovery if you have any more problems pm me.
Sent from my HTC Velocity 4G using Tapatalk 4 beta
WildfireDEV said:
It could be some screwed up partitions but like the poster above me told you if you indeed did delete your bootloader the only way to fix it is with a riff box. I reccommend that you try reflashing the recovery the way you flashed it before and then try booting into recovery if you have any more problems pm me.
Sent from my HTC Velocity 4G using Tapatalk 4 beta
Click to expand...
Click to collapse
i trying to reflash but i have problem in "enable usb debugging "
how i can enable usb debugging and i cant go to Setting ?
You can't use usb debugging when your phone doesn't power on. But it seems like you haven't deleted the bootloader partition but most likely wiped your system partition. Can you enter your recovery?
Sent from my HTC Velocity 4G using Tapatalk 4 beta
there's a stuff called usb jig by connecting which the phone automatically enters into dwnload mode to flash a fresh fw... bt its only for samsung i guess....
search fr a similar method lyk dat.... only way to recover ur brickd phone......
Sent from my GT-I9070 using xda premium
omega101 said:
there's a stuff called usb jig by connecting which the phone automatically enters into dwnload mode to flash a fresh fw... bt its only for samsung i guess....
search fr a similar method lyk dat.... only way to recover ur brickd phone......
Sent from my GT-I9070 using xda premium
Click to expand...
Click to collapse
Like you said the USB Jig and download mode are for Samsung phone. Let me search around for a program like Odin for your phone and come back to you.
Sent from my HTC Velocity 4G using Tapatalk 4 beta
---------- Post added at 08:47 AM ---------- Previous post was at 08:36 AM ----------
http://forum.xda-developers.com/showthread.php?t=1722811
Try reading this or your last resort could be taking it back to Vodafone if you have warranty and say that it stopped turning on one day and act dumb. Don't tell them that you rooted and played around with it and you might get a replacement.
Sent from my HTC Velocity 4G using Tapatalk 4 beta
WildfireDEV said:
Like you said the USB Jig and download mode are for Samsung phone. Let me search around for a program like Odin for your phone and come back to you.
Sent from my HTC Velocity 4G using Tapatalk 4 beta
---------- Post added at 08:47 AM ---------- Previous post was at 08:36 AM ----------
http://forum.xda-developers.com/showthread.php?t=1722811
Try reading this or your last resort could be taking it back to Vodafone if you have warranty and say that it stopped turning on one day and act dumb. Don't tell them that you rooted and played around with it and you might get a replacement.
Sent from my HTC Velocity 4G using Tapatalk 4 beta
Click to expand...
Click to collapse
the link u provided seems to be legit nd might work to recover the phone... hope the user cud repair hiz phone...
Sent from my GT-I9070 using xda premium
Bootloader Recover
a7med2322 said:
Hello everyone!​
I have a vodafone smart 2 (alcatel v860) and i have deleted bootloader with recovery mode and after doing that i restarted the phone.
Now phone wont boot exactly, it only shows a green android logo and thats all it doesn't continue after that.
how to fix this problem
Thanks​
Click to expand...
Click to collapse
Hi,
Could you recover bootloader? I am also having same issue. I tried to unlock v860 mobile and when I rebooted after installing ROM my device is not booting at all.
So, have you checked devicemanager in Windows when you connect your phone with usb? Is there an unidentified driver?
Sent from my S500 using xda app-developers app
I have the same problem. I deleted bootloader from recovery. And yes on device manager it shows for about 5 sec as an unknown device. Tested win xp and win 7
Well after so many times am posting mostly just to bump this thread and seeing if anyone found a solution for this.
I still have my Smart II V860 after 1 year not working and kinda tried anything to repair it.
Was trying to put a new custum Rom to it that time and must have done something wrong at it and when did a reboot
phone got stuck on the android logo. Since then nothing worked to bring it back.
PC doesnt recognize it. If you go to device manager sometimes shows it as a modem for a few sec and just that.
Cant flash anything new couse ADB and Fastboot commands dont work couse Pc doesnt recognize the Device when conneced even why
have the right installation files for V860 while ADB is working fine with other phone i use.
I also did a home made USB Jig for it but prolly works only on Samsung devices becouse when i used it V860 just restarts
and still on Android logo and yet not recognized on fastboot or ADB.
Vodafone in here doesnt accept it for repair couse 1 year garanty contract has passed and some private mobile service companies i have tried
have not found a solution.
Looks mostly a hardbrick then softbrick to me but really dont know if anything else left to do about it.

Really need HELP!

Okay, I installed CM9 ShockGenMOD on my Xperia U and it worked flawlessly. Later I saw this thread in APPS section "http://forum.xda-developers.com/showthread.php?t=2340073" and installed it using CWM on my phone, my bad it said JB only
Now my phone isn't proceeding ahead ShockGen logo after the installation. Xperia U did not have removable SD card so I can't even add NEW rom from PC to start from scratch.
What do I do? How do I fix it? Please help!!!
Regards
KING STING3R said:
Okay, I installed CM9 ShockGenMOD on my Xperia U and it worked flawlessly. Later I saw this thread in APPS section "http://forum.xda-developers.com/showthread.php?t=2340073" and installed it using CWM on my phone, my bad it said JB only
Now my phone isn't proceeding ahead ShockGen logo after the installation. Xperia U did not have removable SD card so I can't even add NEW rom from PC to start from scratch.
What do I do? How do I fix it? Please help!!!
Regards
Click to expand...
Click to collapse
use Sony PC companion to repair it..and then install CM9
yeah88 said:
use Sony PC companion to repair it..and then install CM9
Click to expand...
Click to collapse
How am I suppose to connect my phone to PC companion, when I can't start my phone.
Please can you reply in detail?
Anyone??? PLEASE @AD9295 you might help!!
KING STING3R said:
Anyone??? PLEASE @AD9295 you might help!!
Click to expand...
Click to collapse
Have you used PC Comapanion before?
If you have you can repair the phone without connecting the phone.
Click start under support zone, click start under phone tablet software update, click repair in the window that says can't find phone / tablet,, PCC wil start downloading files and will ask you to connect in flash mode.
The phone must be turned off before connectinmg in flash mode.
ChikeD said:
Have you used PC Comapanion before?
If you have you can repair the phone without connecting the phone.
Click start under support zone, click start under phone tablet software update, click repair in the window that says can't find phone / tablet,, PCC wil start downloading files and will ask you to connect in flash mode.
The phone must be turned off before connectinmg in flash mode.
Click to expand...
Click to collapse
Thanks for replying Lemme try and get back to you!
ChikeD said:
Have you used PC Comapanion before?
If you have you can repair the phone without connecting the phone.
Click start under support zone, click start under phone tablet software update, click repair in the window that says can't find phone / tablet,, PCC wil start downloading files and will ask you to connect in flash mode.
The phone must be turned off before connectinmg in flash mode.
Click to expand...
Click to collapse
Okay I tried as you said! But no when I connect it to PC PCC says no software available for your phone! WHAT TO DO? anyother suggestions PLEASE HELP
KING STING3R said:
Okay I tried as you said! But no when I connect it to PC PCC says no software available for your phone! WHAT TO DO? anyother suggestions PLEASE HELP
Click to expand...
Click to collapse
That is after you choose repair?
You will need to downalod and install flashtool install the drivers that come with it and find and download the right formware for your phone.
Download stock ftf and use flashtool to flash ftf look on here for how to use flash tool . Will solve all your problems
Sent from my Xperia U using xda app-developers app
Thank you very much guys! Flash tool worked THANKS
sorry for my late reply.
I will suggest that you should always have a backup in case of incidents like these.. this is a development site.
Accidents happen while developing.
Flashtool is always the best way to recover your phone and always have nandroid backup when you install a new mod.
Because when you flash to stock you lose your data but restoring nandroid backup using custom kernel solves the problem!
Hope i helped.
Thanks everyone my prob is solved! I did flashed it
Sent from my Xperia U using Tapatalk 4

[Q] Bricked Xperia x10i on stock 2.3

Hello everyone.. i was trying to root my x10 with flashtool, after downgrading the kernel, i closed the flastool window. and now my x10 is now stuck in flash mode, when i press the power button it vibrates,the screen stay black and a green ligt flashes. when i try to install the stock 2.3GB i get this error saying: SIN header verfication failed.:crying: I desperately need your help
Emry said:
Hello everyone.. i was trying to root my x10 with flashtool, after downgrading the kernel, i closed the flastool window. and now my x10 is now stuck in flash mode, when i press the power button it vibrates,the screen stay black and a green ligt flashes. when i try to install the stock 2.3GB i get this error saying: SIN header verfication failed.:crying: I desperately need your help
Click to expand...
Click to collapse
Don't worry. You can resolve this. I think your bootloader is still locked. Download sony Ericsson update service tool. I mean SEUS. You must have high speed Internet connection. Switch off your phone. Open Seus service choose your device and go for update. It will ask you to connect your device by pressing back key. Just follow it. It may show that your device already have largest version. But you should continue to fresh installation. It will get your phone back to working condition. :good::good:
---------- Post added at 05:33 PM ---------- Previous post was at 05:30 PM ----------
vipsy6 said:
Don't worry. You can resolve this. I think your bootloader is still locked. Download sony Ericsson update service tool. I mean SEUS. You must have high speed Internet connection. Switch off your phone. Open Seus service choose your device and go for update. It will ask you to connect your device by pressing back key. Just follow it. It may show that your device already have largest version. But you should continue to fresh installation. It will get your phone back to working condition. :good::good:
Click to expand...
Click to collapse
Sorry latest nt largest.
gooood
vipsy6 said:
Don't worry. You can resolve this. I think your bootloader is still locked. Download sony Ericsson update service tool. I mean SEUS. You must have high speed Internet connection. Switch off your phone. Open Seus service choose your device and go for update. It will ask you to connect your device by pressing back key. Just follow it. It may show that your device already have largest version. But you should continue to fresh installation. It will get your phone back to working condition. :good::good:
---------- Post added at 05:33 PM ---------- Previous post was at 05:30 PM ----------
Sorry latest nt largest.
Click to expand...
Click to collapse
OMG thank you so much, now there is hope!i''ll be more patient this time,my internet speed is slow like a snail ,. i guess. SEUS is my only hope, thnx i'll try it
Emry said:
OMG thank you so much, now there is hope!i''ll be more patient this time,my internet speed is slow like a snail ,. i guess. SEUS is my only hope, thnx i'll try it
Click to expand...
Click to collapse
Please make sure you have a high speed internet connection. It will download your device's whole OS. I think around about 250 MB or more. Otherwise you will get frustrated in a waiting mode.
vipsy6 said:
Please make sure you have a high speed internet connection. It will download your device's whole OS. I think around about 250 MB or more. Otherwise you will get frustrated in a waiting mode.
Click to expand...
Click to collapse
Gr8!! :good: i know where i can find a high speed internet connection,. by the way i think the usb debugging mode is not activated,. will it still install the OS??
Emry said:
Gr8!! :good: i know where i can find a high speed internet connection,. by the way i think the usb debugging mode is not activated,. will it still install the OS??
Click to expand...
Click to collapse
No need to have USB Debugging.
vipsy6 said:
No need to have USB Debugging.
Click to expand...
Click to collapse
Aargh,. i'm having troubles with SEUS it is showing me an error while searching for it's update : '' Unexpected error has occurred! '' i cant use it..
Emry said:
Aargh,. i'm having troubles with SEUS it is showing me an error while searching for it's update : '' Unexpected error has occurred! '' i cant use it..
Click to expand...
Click to collapse
I have used SEUS almost 4 times, I didn't faced any issue. Make sure your Internet connection is working properly and OS too. Can you please provide snap for the same ?
SEUS has been discontinued by Sony. It doesn't work any more.
You'll have to use PC Companion.
aww!!ok, i tried with pc companion bt it says that there is no software update for my phone :'( !! is there any way to force it install the stock 2.3GB ,.. with flashtool or pc companion??
I told you already it will show that your phone already have latest software, but even though you have to go for fresh installation. So it will install fresh of GB
Sent from My Xperia Neo V MT11i
sorry 4 late replying,. thanks but sony doesn't tell that my has the latest OS version. it just says : Problem
There is no software available for your device.
there is no continue button,. there is an ok button only to close the window. i took a screenshot of pc companion while doing this,. but i can't attach a picture sorry.
Emry said:
sorry 4 late replying,. thanks but sony doesn't tell that my has the latest OS version. it just says : Problem
There is no software available for your device.
there is no continue button,. there is an ok button only to close the window. i took a screenshot of pc companion while doing this,. but i can't attach a picture sorry.
Click to expand...
Click to collapse
here is the picture

Help Please - Need Stock Rom For: Alcatel Pop 4 (5051x)

Hi
could someone please send me stock rom for Alcatel pop 4, My phone is stuck on Alcatel logo after installing a theme and i have tried everything but i can't find a rom anywhere on internet.
Thank You
I have the same problem and I can´t find any.
GolpeadorMágico said:
I have the same problem and I can´t find any.
Click to expand...
Click to collapse
I have managed to fix it with software upgrade tool.
if u need any help fixing yours let me know
JordieSnipezHD said:
I have managed to fix it with software upgrade tool.
if u need any help fixing yours let me know
Click to expand...
Click to collapse
Yes, please. I try to recover it with the "mobile upgrade" and that not work.
GolpeadorMágico said:
Yes, please. I try to recover it with the "mobile upgrade" and that not work.
Click to expand...
Click to collapse
I could upload twrp backup if help
mygadgetgeek.com said:
I could upload twrp backup if help
Click to expand...
Click to collapse
Please, I´m going to try anything for recover it.
GolpeadorMágico said:
Please, I´m going to try anything for recover it.
Click to expand...
Click to collapse
OK u have to give me bit time I had same problem I wiped mine and couldn't recover it I got another pop 4 backed it up and restore on mine u do need a backup of any kind of your phone as u have to copy my backup into it I try write instructions what I done
---------- Post added at 12:12 AM ---------- Previous post was at 12:10 AM ----------
mygadgetgeek.com said:
OK u have to give me bit time I had same problem I wiped mine and couldn't recover it I got another pop 4 backed it up and restore on mine u do need a backup of any kind of your phone as u have to copy my backup into it I try write instructions what I done
Click to expand...
Click to collapse
Will say I looked on net and tried mobile q and nothing worked just handy I got another phone
---------- Post added at 12:13 AM ---------- Previous post was at 12:12 AM ----------
mygadgetgeek.com said:
OK u have to give me bit time I had same problem I wiped mine and couldn't recover it I got another pop 4 backed it up and restore on mine u do need a backup of any kind of your phone as u have to copy my backup into it I try write instructions what I done
---------- Post added at 12:12 AM ---------- Previous post was at 12:10 AM ----------
Will say I looked on net and tried mobile q and nothing worked just handy I got another phone
Click to expand...
Click to collapse
I will never buy another there's no development or ROMs nothing I have installed exposed and root
mygadgetgeek.com said:
OK u have to give me bit time I had same problem I wiped mine and couldn't recover it I got another pop 4 backed it up and restore on mine u do need a backup of any kind of your phone as u have to copy my backup into it I try write instructions what I done
---------- Post added at 12:12 AM ---------- Previous post was at 12:10 AM ----------
Will say I looked on net and tried mobile q and nothing worked just handy I got another phone
---------- Post added at 12:13 AM ---------- Previous post was at 12:12 AM ----------
I will never buy another there's no development or ROMs nothing I have installed exposed and root
Click to expand...
Click to collapse
Yeah, this mobile sucks. My mom lend me it and its horrible. I lost the system (you know) and the mobile update (Alcatel) don´t do any. I put it, the mobile sometimes its not recognized... No more. Alcatel, not again.
mygadgetgeek.com said:
I could upload twrp backup if help
Click to expand...
Click to collapse
if you could that would be amazing. I am stuck in a locked bootloader and fastboot doesn't detect the phone (altough adb does) so I cannot unlock it.
zbaracki said:
if you could that would be amazing. I am stuck in a locked bootloader and fastboot doesn't detect the phone (altough adb does) so I cannot unlock it.
Click to expand...
Click to collapse
Can u get into twrp recovery
mygadgetgeek.com said:
Can u get into twrp recovery
Click to expand...
Click to collapse
yes.
I tried to flash supersu from twrp and since then I'm stuck in bootloader (couldn't unlock bootloader due to fastboot not seeing the phone). I still can get to recovery, but can't boot up the system.
Alcatel's Mobile Upgrade Q doesn't work for me either (tried on 2 different PC's).
I hope restoring clean non-rooted boot/system will help, if somebody can share the backup files.
zbaracki said:
yes.
I tried to flash supersu from twrp and since then I'm stuck in bootloader (couldn't unlock bootloader due to fastboot not seeing the phone). I still can get to recovery, but can't boot up the system.
Alcatel's Mobile Upgrade Q doesn't work for me either (tried on 2 different PC's).
I hope restoring clean non-rooted boot/system will help, if somebody can share the backup files.
Click to expand...
Click to collapse
Which Mobile Upgrade Q are you using? Try to use 5.0.3 version. Tried both on my 64bit Windows 10 and 7 for my 5051x Optus locked phone. But you need to manually put your phone to download mode (while your phone completely off, press all volume up + volume down + power), then plug in your phone, start the program and follow the prompt.
Had to reflash my phone numerous time, because supersu seems to brick the phone, while kingroot lost its root every reboot.
Cryonics said:
Which Mobile Upgrade Q are you using? Try to use 5.0.3 version. Tried both on my 64bit Windows 10 and 7 for my 5051x Optus locked phone. But you need to manually put your phone to download mode (while your phone completely off, press all volume up + volume down + power), then plug in your phone, start the program and follow the prompt.
Had to reflash my phone numerous time, because supersu seems to brick the phone, while kingroot lost its root every reboot.
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which driver do you have installed? (what shows up in device manager?) When the phone is in download mode, my PC doesn't detect it. after several seconds the phone exits download mode, and then gets detected, but it doesn't auto-install any driver, so I have to manually choose something.
Still, if someone could send me full backup from TWRP, I could try to restore it on the phone and get it working this way.
zbaracki said:
which driver do you have installed? (what shows up in device manager?) When the phone is in download mode, my PC doesn't detect it. after several seconds the phone exits download mode, and then gets detected, but it doesn't auto-install any driver, so I have to manually choose something.
Still, if someone could send me full backup from TWRP, I could try to restore it on the phone and get it working this way.
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Click to collapse
Qualcomm HS_USB qdloader 9008 The driver you need is found:
http://www.androidbrick.com/download/latest-2017-qualcomm-diag-qd-loader-windows-10-drivers-signed/
or
http://www.androidbrick.com/download/qualcomm-qdloader-hs-9008-edl-usb-driver/
You may need to manually install the driver in device manager. Its under show all>qualcomm incorperated>Qualcomm HS_USB qdloader 9008
bulletbeef said:
Qualcomm HS_USB qdloader 9008 The driver you need is found:
http://www.androidbrick.com/download/latest-2017-qualcomm-diag-qd-loader-windows-10-drivers-signed/
or
http://www.androidbrick.com/download/qualcomm-qdloader-hs-9008-edl-usb-driver/
You may need to manually install the driver in device manager. Its under show all>qualcomm incorperated>Qualcomm HS_USB qdloader 9008
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Click to collapse
Thanks! With this driver it finally recognized the phone and flashed it successfully (using the latest Mobile Upgrade Q 5.1.8).
You're a saviour!
zbaracki said:
Thanks! With this driver it finally recognized the phone and flashed it successfully (using the latest Mobile Upgrade Q 5.1.8).
You're a saviour!
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Click to collapse
i had the same issue searched everywhere and nobody gave good drivers or complete answers not even alcatel themselves, so i figured it out, that's what this community is for
i have the same problem here. i Installl the driver and all try the download mode but nothing just happends... It wont reconise the phone.. My phone is alcatel 5051X i did just a normal factory reset and then the instalation just crash every time and keeps popping up unfortunately setup wizard has stoped and wont go anywhere so i have been trying to get stock firmware eveywhere but nothing seems to help....
---------- Post added at 03:16 AM ---------- Previous post was at 02:51 AM ----------
harrinus said:
i have the same problem here. i Installl the driver and all try the download mode but nothing just happends... It wont reconise the phone.. My phone is alcatel 5051X i did just a normal factory reset and then the instalation just crash every time and keeps popping up unfortunately setup wizard has stoped and wont go anywhere so i have been trying to get stock firmware eveywhere but nothing seems to help....
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Click to collapse
ok now i got that solved it was a problem of win 10 missing android driver but now the software just jams at 2 % and eventually crash... the closest model i have found int he software is alcatel 5051 but mine 5051X so do i need to use some other version or what? just says read terminal information failed check the phone status...
well now i got all that solved but the upgrader says there is no newer one than there is and wont do anything with the old 1 so my original problem stays..... the instalation crashes every time... is there anyway i could just swipe the whole instalation away sense it seems to be broken someway
I succesefuly installed the stock rom witout mobile upgrade mobil
harrinus said:
i have the same problem here. i Installl the driver and all try the download mode but nothing just happends... It wont reconise the phone.. My phone is alcatel 5051X i did just a normal factory reset and then the instalation just crash every time and keeps popping up unfortunately setup wizard has stoped and wont go anywhere so i have been trying to get stock firmware eveywhere but nothing seems to help....
---------- Post added at 03:16 AM ---------- Previous post was at 02:51 AM ----------
ok now i got that solved it was a problem of win 10 missing android driver but now the software just jams at 2 % and eventually crash... the closest model i have found int he software is alcatel 5051 but mine 5051X so do i need to use some other version or what? just says read terminal information failed check the phone status...
well now i got all that solved but the upgrader says there is no newer one than there is and wont do anything with the old 1 so my original problem stays..... the instalation crashes every time... is there anyway i could just swipe the whole instalation away sense it seems to be broken someway
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Click to collapse
I had the same issue i was unable to install the stock rom using mobile upgrade it will say this is the last firmware there is no new update so i searched the web and i found a solution finaly its callad a software named sugar
what you need is a usb cable a good internet conection and drivers installed
make sure to follow instruction of the software to download
you will find the all instructions on this russian thread https://4pda.ru/forum/index.php?showtopic=675134&st=440#entry46026273
if you need any help just send me a pm
mygadgetgeek.com said:
I could upload twrp backup if help
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Removed:
mygadgetgeek.com said:
I could upload twrp backup if help
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Click to collapse
Can you upload your twrp backup, or at least your stock recovery pleeease? I really need it since this is my work phone and it should be as stock as it came when they check it.

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