No Data PTel - LG Optimus L9 P760, P765, P768, P769

Hello all,
About one year ago, I switched to PlatinumTel's PayGo service (https://www.ptel.com/plans) which includes talk, text, and 4G data. At that time I had my phone, the Optimus L9 P769, unlocked by T-Mobile. Everything worked well.
About two weeks ago, the data stopped working for some reason. I use data very little, so I didn't mind. But now I am donating my phone to a relative who never owned a smartphone. I tried everything I could to fix the data, from adding PTel's APN to installing kuma82's locked bootloader ROM. Nothing worked. I suspect the part of the phone receiving data broke after I dropped the phone. If there is any way to verify this, I would be happy to learn.

Hi @optimusl9, you could try the hidden menu, dialling 3845#*769#, there're lots of options to check, perhaps it could help you.
Cheers. Good luck.
Sent from my LG P76020p-EUR-XX unlocked and rooted

BajoPrimate said:
Hi @optimusl9, you could try the hidden menu, dialling 3845#*769#, there're lots of options to check, perhaps it could help you.
Cheers. Good luck.
Sent from my LG P76020p-EUR-XX unlocked and rooted
Click to expand...
Click to collapse
Tried lots of things in the hidden menu, no luck.
Going to try stock Android...

optimusl9 said:
Tried lots of things in the hidden menu, no luck.
Going to try stock Android...
Click to expand...
Click to collapse
Hi optimusl9.
Cheers. Good luck.

Related

[Q] Stuck with a disappearing APN problem

Yesterday I bought an i717, an unlock code so I can get it working on T-Mobile, and put the newest Cyanogenmod nightly on it.
I noticed that my data speed was stuck on Edge and found out with some searching that this was common problem. I went to this thread and have followed it's instructions but now I've hit a wall and can't figure it out.
I've flashed both the radios that should work but am getting no working results. Can anyone offer me a hand with this? I would greatly appreciate it.
I don't have T-Mobile but suggest try different ROM. Also make sure have most recent twrp
affiatic said:
I don't have T-Mobile but suggest try different ROM. Also make sure have most recent twrp
Click to expand...
Click to collapse
I'll give that a shot, thanks
Thanks for the reply. I tried all that, new TWRP and all kinds of different ROMs but the problem persists. I did notice one thing however, and that was when the phone had the ROM flashed on it, brand new (like just after a factory reset), 4G worked really well. That is up until I turned the wifi on. Turning the wifi back off, and/or restarting, and/or clearing cache and dalvik will not get the 4G connection back. I'm at a loss. Also if I try flashing a different radio I'll have the disappearing APN problem. So for now I'm stuck with EDGE.
What other options could fix this? Could the build prop be making a fuss? I don't really know where to go.
It sounds like your sim isn't a 4g provisioned sim. The APN would stick if the sim was appropriate.
rangercaptain said:
It sounds like your sim isn't a 4g provisioned sim. The APN would stick if the sim was appropriate.
Click to expand...
Click to collapse
I think my SIM is provisioned, it works fine in any other phone from tmobile. in my gs2 I had it worked fine. that was a few days ago.
sensationfan623 said:
I think my SIM is provisioned, it works fine in any other phone from tmobile. in my gs2 I had it worked fine. that was a few days ago.
Click to expand...
Click to collapse
Tho I guess a new SIM card could be worth a shot.
This is "The Answer Post"
I got it! It was in the mobile network options. Since this is an ATT phone with an ATT radio I had to think a little differently, since I'm used to T-Mobile settings. The "Data Roaming" and "National Data Roaming" check boxes were unchecked. Again, being an ATT radio I guessed that these needed to be on. Once doing that I went down to network operators to manually select "T-Mobile" as my network. Once I did, voila! 4G connectivity now works like a charm.
Just wanted to let the internet know, in case someone else needs this.
Good save!

[Q] Carrier Unlock Question

Alright so I have a Verizon Galaxy S4 and am currently running CM11 on it, and this summer I am going on a school trip to London. I am already looking into getting the 3 (carrier) unlimited data, 300 minutes, 2000 text plan for my phone (I'll just use Google Voice for calling mostly), but I was wondering if Cyanogenmod unlocks the carrier sim itself or if I need to.. And if I need to will I need to install an app or will I have to go to a Verizon store? If I do have to go to a Verizon store, will they question me about me rooting my phone and not help because it's rooted, or will they do it with no problems?
jussaw said:
Alright so I have a Verizon Galaxy S4 and am currently running CM11 on it, and this summer I am going on a school trip to London. I am already looking into getting the 3 (carrier) unlimited data, 300 minutes, 2000 text plan for my phone (I'll just use Google Voice for calling mostly), but I was wondering if Cyanogenmod unlocks the carrier sim itself or if I need to.. And if I need to will I need to install an app or will I have to go to a Verizon store? If I do have to go to a Verizon store, will they question me about me rooting my phone and not help because it's rooted, or will they do it with no problems?
Click to expand...
Click to collapse
the phone is already gsm unlocked for international use, you might just have to manually input the apn's, but whatever carrier you use there will tell you what to change when you pop in the new sim
joshm.1219 said:
the phone is already gsm unlocked for international use, you might just have to manually input the apn's, but whatever carrier you use there will tell you what to change when you pop in the new sim
Click to expand...
Click to collapse
Okay, Thanks for the response! I really appreciate it! I know you said the carrier will help me with the apn but could you send me an article or video on how to do that so that I will have an idea on what to expect?
jussaw said:
Okay, Thanks for the response! I really appreciate it! I know you said the carrier will help me with the apn but could you send me an article or video on how to do that so that I will have an idea on what to expect?
Click to expand...
Click to collapse
No problem, I'm sure you can search youtube for a video just as good as I can for further explanation, but this is how you get to it:
go to settings app
go to connections tab
tap mobile networks
tap mobile networks again
tap Access Point Names
(never did this part myself before so I'm not positive) when you put the new sim in it will let you hit the "+" button at the bottom of the screen, and that's where you put in the info that the carrier will give you
joshm.1219 said:
No problem, I'm sure you can search youtube for a video just as good as I can for further explanation, but this is how you get to it:
go to settings app
go to connections tab
tap mobile networks
tap mobile networks again
tap Access Point Names
(never did this part myself before so I'm not positive) when you put the new sim in it will let you hit the "+" button at the bottom of the screen, and that's where you put in the info that the carrier will give you
Click to expand...
Click to collapse
Alright Thanks for all the help! But sorry to keep bothering you, I've never tried changing sims before so I'm not well educated in this part of rooting, but I went to that section of the settings menu and The access point names option is grayed out. Do you think that is a Cyanogenmod thing or a what? I;m guessing it's CM.
jussaw said:
Alright Thanks for all the help! But sorry to keep bothering you, I've never tried changing sims before so I'm not well educated in this part of rooting, but I went to that section of the settings menu and The access point names option is grayed out. Do you think that is a Cyanogenmod thing or a what? I;m guessing it's CM.
Click to expand...
Click to collapse
oh right you're on CM, I *think* it will only let you go in there if you put a new sim in, but I'm not positive. Never had to change my sim just know the process. If someone else doesn't chime in on this thread by tomorrow, then I'll PM some helpful people to see if they have more knowledge and will get back to you.
joshm.1219 said:
oh right you're on CM, I *think* it will only let you go in there if you put a new sim in, but I'm not positive. Never had to change my sim just know the process. If someone else doesn't chime in on this thread by tomorrow, then I'll PM some helpful people to see if they have more knowledge and will get back to you.
Click to expand...
Click to collapse
Okay thanks man, I really appreciate it. You have been a tremendous help!
jussaw said:
Okay thanks man, I really appreciate it. You have been a tremendous help!
Click to expand...
Click to collapse
glad to help no problem
jussaw said:
Alright Thanks for all the help! But sorry to keep bothering you, I've never tried changing sims before so I'm not well educated in this part of rooting, but I went to that section of the settings menu and The access point names option is grayed out. Do you think that is a Cyanogenmod thing or a what? I;m guessing it's CM.
Click to expand...
Click to collapse
On the stock ROM it's greyed out as well as long as a VZ SIM is installed.

Wanting to Unlock Metro MS769 to work on TMobile or Simple Mobile Network

Hey guys,
I have the Metro PCS version of the LG L9, & I want to unlock it to work on TMobile or Simple Mobiles network for my mother..... Could someone point me into the right direction? I'm sure I have to root, & unlock the bootloader, is there a custom rom that would solve this that I could use? Or is it more complicated.
I'm used to the rooting the LG G2, & got my Sprint version G2 to work on Metro, Tmobile, & Simple Mobile, so this phone is something new to me. Thanx for the help.
MsOhSoPhresh said:
Hey guys,
I have the Metro PCS version of the LG L9, & I want to unlock it to work on TMobile or Simple Mobiles network for my mother..... Could someone point me into the right direction? I'm sure I have to root, & unlock the bootloader, is there a custom rom that would solve this that I could use? Or is it more complicated.
I'm used to the rooting the LG G2, & got my Sprint version G2 to work on Metro, Tmobile, & Simple Mobile, so this phone is something new to me. Thanx for the help.
Click to expand...
Click to collapse
Sounds like a carrier lock. You have two options... 1) Purchase unlock code online or 2) Call MetroPCS and ask them for carrier unlock code.
I'm sure there's a way around that..... I've successfully unlocked my Sprint version of the G2, without having to have Sprint give me an unlock code.
That phone was pretty complicated to unlock, but it was done. So I'm sure this phone should have a work around also.
From what I'm seeing so far, the P769 is basically just about the same as the Metro PCS version. I just want to make sure I can do it, without having to call Metro PCS. I don't even have an account with them anymore. It's been a couple years. So I doubt they would give me the code anyways.
MsOhSoPhresh said:
I'm sure there's a way around that..... I've successfully unlocked my Sprint version of the G2, without having to have Sprint give me an unlock code.
That phone was pretty complicated to unlock, but it was done. So I'm sure this phone should have a work around also.
From what I'm seeing so far, the P769 is basically just about the same as the Metro PCS version. I just want to make sure I can do it, without having to call Metro PCS. I don't even have an account with them anymore. It's been a couple years. So I doubt they would give me the code anyways.
Click to expand...
Click to collapse
You asked. I answered. Best of luck FYI, that P769 is nothing like LG G2. I'm assuming you're aware of that already as you mentioned the bootloader was already unlocked. P769 is one of the most problematic devices LG has put out to date. I gave up on mine L9 P769 and moved to the LG L90.
Thanx.
Yea, I'm definitely aware that the 2 phones differ. I love my G2! It's an awesome phone. Complicated as far as carrier unlock, because Sprint has a tight grip on their phones, but it definitely can be hacked whether they like it or not! Lol.
I'm just trying to find out the easiest way to get this phone working on a different carrier besides Metro PCS. I'm pretty sure someone out there has tried it. It would be nice if there was someone who successfully did it.
Hello there do u have still that phone?

LG G5 WiFi Greyed After Update

Hey guys!
As the titles says, I updated my G5 H831 (Canada, Fido) yesterday and the wifi stopped working. The slider is greyed out and will not turn on. When I tap the slider to enable wifi it slides over, but after exiting the settings app and reopening, it reverts to the greyed out off position. I've already tried and factory reset, battery pulls etc. Does anyone have any info on this or have had similar experiences?
Have you tried turning it on with O.K Google? If its set up try saying: "O.k Google, turn on Wifi" ?
I've tried turning it on in settings, notification menu and with "Okay, Google" to no avail. I'm hoping this will be fixed in the next update if it isn't a hardware issue.
I have had that kind of issue last year with my previous phone.
Have you restored your data with titanium backup?
Edit : your model can't be root so I think you didn't restore...
Envoyé de mon LG-H850 en utilisant Tapatalk
panzerjager198 said:
I've tried turning it on in settings, notification menu and with "Okay, Google" to no avail. I'm hoping this will be fixed in the next update if it isn't a hardware issue.
Click to expand...
Click to collapse
Sounds silly to wait for an update for a pretty necessary feature on a smartphone (unless you're lucky and have unlimited data?). Just replace the device under warranty- LG warranty lasts for 1 year. It definitely sounds like some sort of defect. Have you tried factory resetting? Always factory reset if you find an unexpected problem, or at the very least, the system cache partition.
Not sure what build your variant updated to, but I'm at the May 12A update on Verizon with no such issues
ryanpm40 said:
Sounds silly to wait for an update for a pretty necessary feature on a smartphone (unless you're lucky and have unlimited data?). Just replace the device under warranty- LG warranty lasts for 1 year. It definitely sounds like some sort of defect. Have you tried factory resetting? Always factory reset if you find an unexpected problem, or at the very least, the system cache partition.
Not sure what build your variant updated to, but I'm at the May 12A update on Verizon with no such issues
Click to expand...
Click to collapse
I tried a full factory reset (wipe all partitions). My phone is the Canadian Fido vatiant (unlocked,) and I have unlimited data with WIND here. Not sure how to go about getting a replacement device through warranty as Fido considers getting a phone unlocked voiding their warranty.
panzerjager198 said:
I tried a full factory reset (wipe all partitions). My phone is the Canadian Fido vatiant (unlocked,) and I have unlimited data with WIND here. Not sure how to go about getting a replacement device through warranty as Fido considers getting a phone unlocked voiding their warranty.
Click to expand...
Click to collapse
Didn't know you unlocked it. If it came unlocked, though, LG would be the ones to warranty it. Idk what Fido is, but it's an LG issue.
Fido is just a carrier here in Canada. How do I go about getting the LG factory warranty?
Update:
So I tried turning WiFi on again out of habit. Lo and behold it turned on! Not entirely sure what caused it to stop working (or start working again, for that matter) but it's working now. I'd still like to figure out why it quit but I'm not too sure how to go about doing that.
I see its working for you again, but just in case you run into issues in the future, Fido should be able to direct you to the LG Warranty process for you. I've had a few warranty issues in the past 5+ years with my Verizon carrier and I just call them and they set up shipment for me .
Anytime I've done it, they overnight me a refurbished phone, but idk if that's a Verizon thing.. they definitely send it to LG for warranty, but idk if most people have to wait for repairs and my carrier is just cool and will give you the refurbished one.
panzerjager198 said:
Update:
So I tried turning WiFi on again out of habit. Lo and behold it turned on! Not entirely sure what caused it to stop working (or start working again, for that matter) but it's working now. I'd still like to figure out why it quit but I'm not too sure how to go about doing that.
Click to expand...
Click to collapse
Hello
I have the same problem
What works? :crying::crying::crying::crying:
I could not do anything
I changed ROM software with LG-up, but now, more battery consumption and only lasts 3 hours
please help me :crying::crying::crying::crying:
my phone is lg g5 h860 TWN version
Please link the original ROM Taiwan, give me:crying::crying:
3mehdi said:
Hello
I have the same problem
What works? :crying::crying::crying::crying:
I could not do anything
I changed ROM software with LG-up, but now, more battery consumption and only lasts 3 hours
please help me :crying::crying::crying::crying:
my phone is lg g5 h860 TWN version
Please link the original ROM Taiwan, give me:crying::crying:
Click to expand...
Click to collapse
http://pkg03.lime.gdms.lge.com/dn/d...1475312305&h=a4f50603d61185520415b33456ef7bac
What solved this for me was removing the sim card and turning on the phone without it. As soon as there was no sim card in the phone the MAC address returned to normal and wifi worked again. I put the sim card back in and it continued to work perfectly.
Phrillhouse said:
What solved this for me was removing the sim card and turning on the phone without it. As soon as there was no sim card in the phone the MAC address returned to normal and wifi worked again. I put the sim card back in and it continued to work perfectly.
Click to expand...
Click to collapse
I tried what you said and it didnt work for me. This never happen till i updated my rs988 recently.
I too have the same problem on my LGG5. I tried everything to get the WiFi button to work. I took it into Rogers and they sent it to get repaired and when I got it back it worked for 10mins. It went back to being grayed out as soon as I started to reinstall my stuff on the phone. So they sent it to get repaired again. I think that since I've been without a proper phone now for 1 month that if I get it back and it doesn't work that I will have to try and get LG to replace it. After all the phone is only 3 months old. Has anyone else managed to get them to replace the phone without difficulty?

No service signal

Since around 3 p.m (est) today, my phone has stopped receiving signal, I tried to put the sim card in my friends phone and it worked just fine. Anyone has any ideas why and how to fix it?
faurionutz said:
you may have qcn problem of phone got blacklisted
Click to expand...
Click to collapse
What is qcn and what might be the reason my phone got blacklisted?
Same thing happened to me two weeks ago. Phone would only connect to the network after a full reset. I'd reinstall my apps, reboot and it would not reconnect to the cellular network. Switched to my backup phone (Nexus 5) for 3 days... After that switched the SIM back to the V10, reset the phone again and it has been working fine since.
Weird!
i have same problem, and till now my problem not solved. help!!
satyasah said:
i have same problem, and till now my problem not solved. help!!
Click to expand...
Click to collapse
Just bring your phone to tmobile, they will give you a "new" one
trungvov10 said:
Just bring your phone to tmobile, they will give you a "new" one
Click to expand...
Click to collapse
i buy unlocked phone. this is hardware fail or imei blacklist?
satyasah said:
i buy unlocked phone. this is hardware fail or imei blacklist?
Click to expand...
Click to collapse
It's hardware
I also have this problem. It's happened on two phones. Would be curious if anyone else was using the ROM from Andy Zhang? http://forum.xda-developers.com/tmobile-lg-v10/general/rom-v10-development-forum-t3461890
I never had that issue until using that ROM (which is great in all other respects). Maybe it's a coincidence..
yeah my old v10 sim slot got killed as soon as I tried Andys Rom too. Phone works fine, just cant figure out how to get the sim card slot back. All my sim cards work fine on other devices.
I am having a terrible LG week with these darn devices..
With Andys Rom you'll need to change a few things in build.prop and add a tmo apn. IIRC
I bought LG v10 imported unlocked from ebay, the phone working fine just week and now showing "No Service", i tried factory reset as well as hard reset, also tried #*#*4636#*#* but its showing "This app is not working on this device", What to do now ?
Good question
prashantmodi said:
I bought LG v10 imported unlocked from ebay, the phone working fine just week and now showing "No Service", i tried factory reset as well as hard reset, also tried #*#*4636#*#* but its showing "This app is not working on this device", What to do now ?
Click to expand...
Click to collapse

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