question mark in battery icon - Motorola Droid RAZR

On Driod razr, I see a question mark inside a big battery icon when trying to boot, either into recovery or normally. I made a factory cable according to instructions and also have a cable that came with the phone, which I presume is the oft-mentioned "factory cable" Neither cable, neither plugged in to a computer nor a wall charger, and left for hours, does any good. When I plug in to a computer, I see the white light, but my kernel log (Linux Mint) shows no messages at all, so I can't access the device storage via adb or direct file system mount, as I used to be able to do.

This turned out to be, in part, a discharged battery problem. After no success with factory cables, I opened the case and connected directly to the battery. After that, I was able to use droid razr utility to reinstall jellybean. That left me with an entirely different problem, but that will be a different thread.

Related

[HELP] How to Fix "Battery Low - Cannot program"

Hi all,
A friend on Frandroid Forum, post the problem how to Fix "Battery Low - Cannot program" with Fasboot mode ... I see more post on defy, milestone, etc... but with the RAZR XT910 .. can't open and see the batterie....
Could you give your me an idea please ??
Sorry for my bad english
I post on the Defy thread too
Thanks in advance !!
Is your phone stuck or something? if it low battery then charge it up?
Thanks for your answer.
Apparently my friend charge all night, he just see a white led loading and this message when starting in fastboot!
He charge on PC so I advised him to use a charger rather and wait very long time ...
You must be charged before you attempt any flashing.
If the phone will boot normally you will need to boot it, let it charge, then flash.
If it it bricked, you may be out of luck.
Get out of the "Fastboot" menu and try to charge it.
merci à toi alex tu m'a bien dépatouillé
nexus351 said:
merci à toi alex tu m'a bien dépatouillé
Click to expand...
Click to collapse
You are welcome (You must speak english here !! but I understand !)
i have the same problem only mine is worse:
got a gsm razr XT910 and accidentally formatted the system (i know very stupid move). In this case i believe a simple flash using RSD lite would work? ( -question because I've never done it before) but the problem was that i didn't have a pc nearby for a while. I tried switching it off but whatever i did it just booted back up so all the battery drained.. (i think i've found out how to force it to switch off now but thats not the point)
the point is that it was off completely, when i plug it into the wall charger it just tries to boot with the 'M' logo stuck on my screen, the LED is off and there's no charging going on. If i take it out of the charger at any point it just dies and doesn't start again unless i plug it in no matter how long it's been "charging".
The only thing that does happen where i see some hope is when i plug it into the pc now the screen remains black and the LED is white, after a while i can unplug it and it will work without the charger so i assume it charges through my pc. the thing is though, when i leave it plugged in every hour or so it tries to boot by itself and the LED becomes dark(not charging), left it like this overnight and it was dead in the morning. What i do to solve that is whenever it starts booting i switch it off and plug in again then its the same, LED on, screen off.
Using the PC method i can wait for like twenty minutes and then it has enough power for me to put it into the fastboot mode however it displays the "low battery cannot program" message and i can't flash using RSD..
My plan for now is to keep doing that hoping that it will charge this way, however its been 7 hours and it still tells me the battery low message...
Does anyone know anything that would help me? Any help will be so appreciated!
I heard of using a 'factory cable' but I'm not sure where to buy it and don't have the electronics equipment to make one. I live in london uk so maybe someone here who has one could help me out? Seriously at this point: any help any advice will be worth a lot,
Thanks in advance
Hi,
To make a factory cable you can see this thread
and if you want buy one ... see this link !!
Have a nice day.
this link is only for american deliveries I'm an London man!
Create your own cable !!! It's not very difficult !
he's talking about using a solder station to melt the wires together, i don't have that..
USB Cable
This happened to me and I had to jump it with a USB cable.
Here is what I did:
Take a standard USB cable and cut off a section of wire with the larger connector ( the side that connects to the computer).
Strip the outer shell exposing 4 small wires (2data, 2 power).
Tie off the Green and white wires and strip the Red and Black.
Remove the back from your Razr and connect the Red wire to the + and the Black to the - terminal of your Battery (they're marked).
Plug in the USB and boot into Fastboot.
Connect your standard Data cable to the phone and do your thing.
Just saying....
There's actually a thread in the RAZR Development section. You could have found it in seconds if you searched for it instead of directly creating a new thread.
[GSM/CDMA] How to flash a via RSD when you read "Cannot program" or "Battery LOW"
mindrazr said:
This happened to me and I had to jump it with a USB cable.
Here is what I did:
Take a standard USB cable and cut off a section of wire with the larger connector ( the side that connects to the computer).
Strip the outer shell exposing 4 small wires (2data, 2 power).
Tie off the Green and white wires and strip the Red and Black.
Remove the back from your Razr and connect the Red wire to the + and the Black to the - terminal of your Battery (they're marked).
Plug in the USB and boot into Fastboot.
Connect your standard Data cable to the phone and do your thing.
Click to expand...
Click to collapse
Thanks for the advice although i have a couple of questions:
-After cutting off the part of the cable we keep the large usb end right?
-What do you mean by the outer shell? The part that actually goes into the computer? or the casing of the cable on the cut off side?
Thanks
Yes, you keep the larger end that connects to the computer.
Strip the outer wire to reveal the 4 colored inner wires.
mindrazr said:
Yes, you keep the larger end that connects to the computer.
Strip the outer wire to reveal the 4 colored inner wires.
Click to expand...
Click to collapse
I've done that, and i'll connect the wires to the battery screws in a sec and then i plug it in to the charger? and a normal usb to the pc as well?
uhhh..
No, don't plug it into the wall charger at all.. That's crazy talk.
Just plug both USB cables into your computer and fire up Fastboot.
keeps saying "failed flashing process, phone returned fail"
what is wrong now?? everything should be fine
ok
I'm assuming you're referring to a massage being displayed by RSD when run on your computer?
Walk me through your process in detail. What does your phone say when this happens?
How did you connect the USB to your battery? If you didn't make a secure enough connection it won't provide enough juice. You need clean wires and a secure connection. I loosened the battery terminal screws and connected the wires directly to the terminals then tightened the screws and it worked without issue.
Need a little more information before I know exactly what's going on.
alright so i screwed the wires to the terminal of the battery and then plugged it into the computer, i wasn't sure what was supposed to happen and when nothing did for a while i plugged it into the wall charger and it started booting up.(i know you advised not to do it but i did it before reading your post) In fast boot menu at that point it would tell me "battery ok". So i went on and tried to plug it into the pc ac well with a normal cable and everything was fine RSD lite saw it i extracted the fast boot files and then when i press start it comes back with the fail error and stops straight away on the first step. I tried flashing different versions of the software and no good. I waited for my battery to charge (it now says battery ok even when unplugged ) still no good. Then read your post and did it the way you explained, still no good. Exactly the same error every time. And if i press the peer button while in fast boot to power off it would come back to ap fast boot by itself and at the top it would say "flash failed" or something like that. I tries re-installing the ADK tools or whatever its called and still nothing.
So i found a very good russian website that explains how to use moto-fastboot to install the system.img through the terminal and i have everything and the fast boot thing is on c:\ directly and i go into the terminal as an admin and whenever i write in moto-fastboot it comes back with "moto-fastboot isn't recognized as an internal or external command..." no matter what i do.. i've looked for a solution the whole day, can someone please help me
Thanks

[Q] No charge, No MTP initialize, zero USB activity

Hey guys, thanks for dropping by.
I have a very wierd problem, that I just cant figure out.
It all started the other day, when I found my tablet dead after having been left on and charging during the night. The tab was dead, and I feared the worst. After having left it on what seems to me like a trickle charge for several hours, I managed to get it up and running, and the tab seems fine, it was just completely out of juice.
But my troubles are not over. Whenever I'd connect the tab to the wall charger, I'd only get the red "X" symbol in the corner, and it would say MTP Initialize, even though its plugged into the standard OEM wall charger that comes with.
When I connect the tablet to my computer using the same cable, nothing happens, and by that I mean nothing. Computer doesn't start the connection process at all, its not recognized in the device manager, nothing. Not even Odin can see the tablet when I put it in download mode, the tab keeps saying "Waitting USB Cable..."
Tried this on 2 computers, still no luck, even using a USB plug on the motherboard instead of front-usb.
Now, the tablet will "trickle charge" from both the wall charger, and the computer, but nothing else happens.
I figured it could've been the ROM, so I got the latest ICS Kanang ROM downloaded, transferred it to my tab using Bluetooth, and flashed this without hassle, but the problem still persists, only now showing a regular charge icon in the lower right section, but it is still only trickle charging as far as I can tell.
All I can figure is a defective USB cable, or even worse, defective port on the tablet itself, but I'm not sure. I've ordered a new cable from DealExtreme, that will hopefully arrive sooner rather than later.
But seeing as the tab is hardly 4-5 weeks old, I find it difficult to believe the cable is the problem.
Anyone have any ideas? I'm all out at this point, so any pointers is very appreciated. Thanks.
It could be the cable. It's the part you have used in each situation. I'd wait for the cable to arrive and test it with the tablet when you get it.
Sent from my GT-P7510 using xda premium
Hey, thanks for the reply.
Yeah, I really really hope this is the case, time will tell, DealExtreme is not the quickest dealer. I'll update when I get it.
The new cable came from DX, but I'm afraid it showed no difference on anything.
The cable is working just as the original one, so that's not the problem.
Anyone have any ideas?
I guess my main goal at the moment is flashing it back to stock and un-rooting so I can get it repaired.
You mind posting a screenshot, it's kinda hard to imagine what you see by what you read For all I know my imagination went from a red X to the corner to something like an X off battousai's face.
Then again, I'd be glad to help, provided you post screenies, would be a major help
Ah, yes, I will take screenshots of anything you want to see.
Right now im on ICS preview, and these are some snapshots WITH the cable connected.
The red "X" I'm talking about you can see on the first picture on the charging icon, this happened even when the wall charger was connected on gingerbread/overcome experience rom.
The other pictures you can see it says discharging. Now, this was taken when connected to the computer, and I guess that's normal, but it also happens exactly the same when connected to the wall charger that came with the unit.
If you want screenshots of anything else, ill get it asap!
I took a poorly image of the tab connected via USB, to my computer with Odin open, hopefully you can see what it says.
If not its just what happens, I don't get further.
By the screenshots, Is the language Swedish?
Then again thanks for providing the screenies
In your first screenshot that could be part of the theme, or was it never there previously? I don't really know if it's not charging or that's supposed to be the charging icon, because for some odd reason on ICS preview I don't see that red icon anywhere.
As for the tablet, the reason why you aren't detecting it seems as though you don't have the drivers on the PC, I don't know if you installed them or you didn't mention it because I never found it being mentioned in your reply. I know it sounds silly but the same thing happened to me when I was using the tablet, (originally my 3G series belonged to my dad who knew nothing about modding so he just gave it to me and said, "do your thing" ) He did also forget to mention that you require to have the drivers to detect it via Device Manager and MTP in general, shortly the COM port will show up aswell. Perhaps re-installing the drivers should do the trick?
Made me wonder how did you install ICS in the first place if you weren't able to have it read? But I realized you could have downloaded the zip file via the tablet, On another note, how did you install CWM in the first place? o.o
Hehe, almost! Its in Norwegian on the honeycomb picture.
The red "X" would show up whenever i was connected to the PC via USB, to indicate its not charging. It will however "trickle" charge, and take 24h to charge fully with no usage and turned off.
Yes, the red icon is not on ICS, it just says not charging in the about page, as you can see from the screenshot.
Drivers have been reinstalled two or three times on two different PC's, I don't believe this is the issue.
When I bought the unit, it was working 100%
USB was okay, I flashed and rooted the unit over to "Overcome Experience".
From there I transferred ICS preview via Bluetooth and installed that way.
Have you tried factory reset to make sure all modules are reset? Maybe the USB charge module in Overcome is conflicting.
Yes.
Factory reset 3-4 times on the two different roms. I've reset everything I could find, without success.
Perhaps it has gone faulty with the tablet's plug in port, someone had the same issue although it was his wire that was at fault, it detects the charge via USB but not enough volt's to be detected by the PC, has it been grounded? Seem's more likely :| Might have to get it checked in your local center perhaps, It's how I mentioned that any metallic object is able to relay electricity despite being broken or not, you may have a broken pin for all I know :|
Hi,
I'm having exactly the same issue with my 1 month old tab 7+. I tested it using my bosses charge cable and there is no issue so I need to go to the service centre for a warranty replacement on the cable.
Hope you sort out your issue soon!
Thanks, but I don't think I have any other choice to deliver it to Samsung Europe as a payable service to get it fixed.
Purchased on a American store, and I doubt they'll take it back with flashed software.
I'm not sure really, I'll see what I end up doing. Its not the cable, that's for sure.

[Q] Samsung Moment - USB mounting only in recovery

I have a Samsung Moment that has a flakey acting usb port. I can connect with qpst and cdma workshop, but I can't charge the battery or mount the sd card. Debugging is off, usb set to pda (tried modem setting too). It detects the usb cable connected but when I try to mount a blank screen titled Android System appears and disappears in a fraction of a second and no usb mount options appear. The weird thing is that I have no problem mounting the sd card in recovery, and I have no problems transferring files in either direction. The phone still won't charge, but everything else with the usb port seems to work without a hitch. The only time my batt. seems to charge (or act like it is) is when I power down from system, but then it only charges for about 30 secs before saying the batt. is fully charged. And it does this no matter how low the battery actually is. I only get about 2.5v on the batt. pins, but on another Moment I have that won't boot up but will charge the batt. I get around 4.5v. I'm running a 2.2 rom right now, but this phone had these issues when I got it (used) running stock 2.1.

Razr Maxx stuck in USB host mode?

Having a strange problem with my phone atm.
The other day I tried connecting to my PC (Win 7) to try and root my phone, only to find that my computer wouldn't recognize the phone. I've had this problem once before with my old Droid X, and that was due to me accidentally reversing the power lines on a homemade USB Host cable, which ultimately fried the USB port.
I thought maybe something similar had happened, as i've been using another homemade Host cable for charging the phone lately. This cable had never given me problems in the past, but I thought maybe something came lose and shorted. However, using that same cable, I can connect a mouse or a keyboard to my phone no problem, so I know that the USB port is still working. Because of this, i'm under the impression that the phone is maybe stuck in host mode?
I thought it might be the cable I was using, but I just bought a fresh one and it's doing the same thing: I'll hear the Win 7 device connected tone go off twice, but it won't show up with the rest of my drives, and the USB connection icon won't show up in the status bar on the phone, although the phone charges fine.
Tried factory reset, didn't help.
Also tried it on two different computers, and no dice. All the computers have the Motorola Device Manager installed.
Any ideas?
EDIT: ****! Wrong section
EDIT: Dunno if this is "progress", but after cleaning the port out with rubbing alcohol, and reinstalling the motorolla device manager, I now get a "USB device not recognized" error every time I plug the thing in... Mouse still works fine though.
Fixed it, for anybody who actually is reading this.
First, since my phone worked fine as a USB host, I tried taking one of my cables and grounding pin 4 to turn it into a Host cable.
No dice. I noticed a resistor on pin 4 though, which I thought was kinda weird for something that's supposed to be floating.
Then I read up about the whole "motorola factory cable" thing. Took the same cable, undid the Host mod, and then pulled out the resistor. Voila! Problem solved.
I guess the "Universal" in "Universal Serial Bus" was just a joke, right?

[Q] Charging mystery. PCs no but detects. Wall yes. Cables, ports, pcs, oh my!

I'm asking for a solution to get my phone to charge via PC when phone is on. I've been troubleshooting this for days. I have a Sony Zperia Z Ultra, so the battery cannot be removed. This is what I've determined:
Phone charges when OFF and connected to PC.
Phone charges when plugged into wall.
Phone shows USB debugging is active when plugged into PC.
-If USB debugging is disabled, phone will not show any indication of being plugged in.
Phone's battery status is "not charging" when plugged into PC.
PC shows phone in device manager.
-Device manager shows yellow triangle next to phone name regardless of the PC I use (all of which previously worked fine).
-Have tried uninstalling and reinstalling drivers but all PC refuse to recognize the Sony drivers for some reason. I'm also at a loss on how to get the drivers installed properly, or how they got messed up in the first place. This happens for all PCs however. But regardless of drivers, the phone should still be able to charge once plugged in. It does not.
-If USB debugging is disabled, phone will not show up in device manager.
PC makes USB connection sound/notification when plugged in.
-If USB debugging is disabled, PC will make no sound/notification when plugged in.
PC will NOT show phone in Explorer (SD Card does not show up, nor can you navigate phone directories).
Have tried 3 different computers and laptops.
Have tried 4 different USB cables, both third-party and branded.
Have uninstalled recently installed programs (from both PC and phone).
Have tried resetting, rebooting, and hard rebooting phone.
Have tried cleaning the mini-USB port on the phone, it's nice and shiny.
Have used phone for about 6 months, problem just started happening about 2 days ago for no apparent reason, no changes were made on PCs (tried several) and especially not the phone itself.
Any ideas? I can only assume it's a phone issue from using above factors to narrow it down, however which phone factor should I focus on?

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