[Q] Help! - Android Q&A, Help & Troubleshooting

hi,..
I have an HTC Desire S,and like everyone else I want to upgrade from GB (2.3.5) to ICS (4.0) I downloaded the RUU from here:htcdev.com/devcenter/downloads and I downloaded the WWE one (404mb).
Now I have installed the latest HTC Sync and I got the RUU setup to start and proceed until it gets to the point where it say "sending..." and this process takes forever without changing,the message says at the bottom "Remember,the operation will take about 10 minutes.".
any ideas why it is not completing the setup and stuck at sending,.... ?
help is much appreciated. :angel:

Iby Khan said:
hi,..
I have an HTC Desire S,and like everyone else I want to upgrade from GB (2.3.5) to ICS (4.0) I downloaded the RUU from here:htcdev.com/devcenter/downloads and I downloaded the WWE one (404mb).
Now I have installed the latest HTC Sync and I got the RUU setup to start and proceed until it gets to the point where it say "sending..." and this process takes forever without changing,the message says at the bottom "Remember,the operation will take about 10 minutes.".
any ideas why it is not completing the setup and stuck at sending,.... ?
help is much appreciated. :angel:
Click to expand...
Click to collapse
Do you have the correct fastboot drivers? You can check in your Device Manager to make sure there are no errors there. Also, have you relocked the bootloader? This step is important for most HTC phones for the RUU to run correctly. A possible easier method would be just to download this: https://docs.google.com/file/d/0B-TZlsB2RGXja3d0dnBoRGFOTGc/edit and put it on your external storage without changing the name and then reboot to the bootloader screen and if everything is working right, it should pick up the file and start checking it to make sure everything is in place and then will prompt you to update or cancel. Just let it do it's thing. Alternatively, there is also a way to pick the rom.zip that the RUU extracts when it is preparing itself on your PC from a hidden folder and copy that to a normal folder and run some commands to install from there, but let's check the other methods first...

one more confusen
Thanks for guide! Remember my bootloader is unlocked, hboot version is 2.00.002 and s-on,
Can i install updates on this by ruu?

Related

[Q] Honeycomb Downgrade Error

I started globatrons no HTC Unlock method for a downgrade to GB and I think I have made a mistake. When it came to run the ruu I think is where my error came. I put the code fastboot oemRUU. I noticed afterwards that was the directions for mac/linux.
Now I am stuck on the black screen with the mirrored htc and if I unplug the flyer I'm in the boot loader with only an option for RUU, but I can't do anything.
What should I do?
Thanks in advance.
Marc
Well after I realized I could restart the tablet and I did. When it booted the system UI force closed. Also the bottom status bar doesn't show up either. I guess this is from the start of the downgrade. I just have it charging at the moment.
Can I resume from where I left off? What would be the correct way to flash the RUU?
Thank you so much
I assume you mean this thread?
http://forum.xda-developers.com/showthread.php?t=1409306
If so, it seems like this is fine. "Linux/MacOS Instructions (Also works on windows"
So just keep following the instructions and it should be ok.
That's not the thread I started the instructions from but its nearly identical. This is where I saw the directions: http://forum.xda-developers.com/showpost.php?p=18508231&postcount=3
I was following this thread until it got to the RUU which I got confused on: http://forum.xda-developers.com/showthread.php?t=1428104
My question is, and this is where I get confused, the RUU I downloaded is not a zip file and the command calls for a zip file. So what would I do? Is there a way to run the RUU through windows that I am not seeing or understanding?
I am sorry if all this is painfully obvious and that I am missing it.
Thanks for your help!
Well I discovered my problem. My RUU did not have the .exe extension. Once I added that all was good!
Thanks!
ok cool. That's the same guide I used. I wasn't expecting to be running an EXE on my PC either =P
mirror
I need an HTC view Downgrade RUU

[RUU] T-Mobile HTC One [OTA] | Android 4.4.3 | Sense 6 | Version 6.10.531.9

OTA_M7_UL_K443_SENSE60_MR_TMOUS_6.10.531.9-5.14.531.1_R_release_387954jjhcxbzgi6808nml.zip
View attachment 2934933
Here is the link to download the RUU from HTC website.
NEW T-Mobile HTC One RUU 3.24.531.3.
http://dl3.htc.com/application/RUU_...10.38m.1157.04_release_336982_signed_2(2).exe
Download from HTC Website
​
RUU_M7_UL_JB_50_TMOUS_1.27.531.11_Radio_4A.17.3250.20_10.40.1150.04​
T-Mobile HTC One RUU 1.27.531.11​
New direct download link from HTC http://dl3.htc.com/application/tmo/....20_10.40.1150.04_release_324846_signed_2.exe​
T-Mobile Software updates for the HTC One​
Manual system update instructions:
If you are outside of T-Mobile/Wi-Fi coverage, or the update is not found, you may perform a manual system update. This process requires that you download and install HTC Sync Manager first in order to get the proper drivers. If you do not have HTC Sync Manager installed already, you may download the software from http://www.htc.com/www/software/htc-sync-manager/.
WARNING: Performing the system update manually will delete all information from the device. Ensure all information is backed up before proceeding. See the Help & How To section of this website for more information on backing up your device contents.
Performing the ROM Update:
Download and save the HTC One™ for T-Mobile ROM update to your PC.
Connect your device to your PC via the supplied USB cable.
If the device is not recognized by the PC, ensure you have HTC Sync Manager installed and then disconnect and reconnect the device from the USB cable.
Once the device is properly recognized on the PC, locate the HTC One™ for T-Mobile ROM Update that you downloaded. Double-click on the file to launch the system update wizard.
Follow all of the system update wizard instructions shown on your PC.
Once the update is complete, click Finish in the Wizard and the device will reboot.
Once the device reboots, the initial setup wizard will appear.
Once the initial setup process is complete, the device is ready for use.
Click to expand...
Click to collapse
For error 155
Code:
Go to bootloader and do these commands:
fastboot oem lock
fastboot reboot
and run the RUU as administrator.
WARNING: Performing the system update manually will delete all information from the device. Ensure all information is backed up before proceeding. See the Help & How To section of this website for more information on backing up your device contents.
Performing the ROM Update:
Download and save the HTC One™ for T-Mobile ROM update to your PC.
Connect your device to your PC via the supplied USB cable.
If the device is not recognized by the PC, ensure you have HTC Sync Manager installed and then disconnect and reconnect the device from the USB cable.
Once the device is properly recognized on the PC, locate the HTC One™ for T-Mobile ROM Update that you downloaded. Double-click on the file to launch the system update wizard.
Follow all of the system update wizard instructions shown on your PC.
Once the update is complete, click Finish in the Wizard and the device will reboot.
Once the device reboots, the initial setup wizard will appear.
Once the initial setup process is complete, the device is ready for use.
Click to expand...
Click to collapse
Is ....is this the first RUU for our phone on T-Mobile? This is pretty huge, no?
craighwk said:
Is ....is this the first RUU for our phone on T-Mobile? This is pretty huge, no?
Click to expand...
Click to collapse
All HTC One RUU are 1GB.
Sent from my HTC One using Tapatalk 2
Garmig said:
All HTC One RUU are 1GB.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I meant huge as in important. People have been clamoring for this for awhile and this is the first time I've seen an RUU for the T-Mobile variant.
I was thinking just yesterday how nice it would be to have an RUU on hand. Good timing.
Yay I can finally feel confident rooting this thing and loading some Roms. I was waiting for a proper way to get back to complete stock before dwelving into the process.
Sent from my HTC One using xda app-developers app
---------- Post added at 09:58 AM ---------- Previous post was at 09:47 AM ----------
So if we were tonflash an Intl 4.2.2 ROM and we wanted to revert back to stock 4.1.2 .is it safe to assume j could just follow the instructions as mentioned on the HTC site or is there a safer smarter way to flash a ruu such as in ruu mode. I'm new to HTC devices.
Sent from my HTC One using xda app-developers app
I'm assuming if I'm superCID, I need to change my CID back to T-Mo?
If I'm flashed to GPe, is there anything else I need to do other than changing the CID?
anyone know if i run this will it upgrade my hboot from 1.44 to 1.54?
if you need just the radio here you go
dronepro said:
if you need just the radio here you go
Click to expand...
Click to collapse
i actually think i may need to run the full RUU. i was s-off and rooted and went back to stock and locked bootloader to pull down OTA update, that all worked fine but now when im trying to run revone im getting segmentation fault and cant unlock. put S-on to start from scratch and now made it even worse. so my thought is to run the RUU if it wont upgrade my hboot then try revone again. sounds like i may be SOL though.
dozybolox13 said:
I'm assuming if I'm superCID, I need to change my CID back to T-Mo?
If I'm flashed to GPe, is there anything else I need to do other than changing the CID?
Click to expand...
Click to collapse
No you don't need to change your CID back superCID lets you run any RUU
Won't run! Help please!
I try to run the exe file. most of the times ive tried nothing comes up, finally i got an error message.
Error Code: -5005 : 0x8007000d
Error Information:
>Kernel\KernelMedia.cpp (95)
>SetupNew\setup.cpp (817)
PAPP:RUU
PVENDOR:HTC (http://www.HTC.com)
PGUID:50F2F878-636A-496F-A7CB-544C067E0C4B
$18.0.329PAK
 @windows xp Service Pack 2 (2600)
IE Version: 9.10.9200.16635
I went to task manager and closed out of all other processes that could possibly have some remote connection to anything htc or android. I tried to start it up again and got the same error. can someone please help?
oh, just wanted to clarify, this will bring me 100% back to stock like how i got the phone out of the box? thanks.
shapiro1234567890 said:
I try to run the exe file. most of the times ive tried nothing comes up, finally i got an error message.
Error Code: -5005 : 0x8007000d
Error Information:
>Kernel\KernelMedia.cpp (95)
>SetupNew\setup.cpp (817)
PAPP:RUU
PVENDOR:HTC (http://www.HTC.com)
PGUID:50F2F878-636A-496F-A7CB-544C067E0C4B
$18.0.329PAK
@windows xp Service Pack 2 (2600)
IE Version: 9.10.9200.16635
I went to task manager and closed out of all other processes that could possibly have some remote connection to anything htc or android. I tried to start it up again and got the same error. can someone please help?
oh, just wanted to clarify, this will bring me 100% back to stock like how i got the phone out of the box? thanks.
Click to expand...
Click to collapse
What is your MID and CID?
fetalp said:
What is your MID and CID?
Click to expand...
Click to collapse
im sorry, i have no idea what either of those 2 are? im rooted with the gp rom installed.
im having the same issue
shapiro1234567890 said:
I try to run the exe file. most of the times ive tried nothing comes up, finally i got an error message.
Error Code: -5005 : 0x8007000d
Error Information:
>Kernel\KernelMedia.cpp (95)
>SetupNew\setup.cpp (817)
PAPP:RUU
PVENDOR:HTC (http://www.HTC.com)
PGUID:50F2F878-636A-496F-A7CB-544C067E0C4B
$18.0.329PAK
@windows xp Service Pack 2 (2600)
IE Version: 9.10.9200.16635
I went to task manager and closed out of all other processes that could possibly have some remote connection to anything htc or android. I tried to start it up again and got the same error. can someone please help?
oh, just wanted to clarify, this will bring me 100% back to stock like how i got the phone out of the box? thanks.
Click to expand...
Click to collapse
erider said:
i actually think i may need to run the full RUU. i was s-off and rooted and went back to stock and locked bootloader to pull down OTA update, that all worked fine but now when im trying to run revone im getting segmentation fault and cant unlock. put S-on to start from scratch and now made it even worse. so my thought is to run the RUU if it wont upgrade my hboot then try revone again. sounds like i may be SOL though.
Click to expand...
Click to collapse
I don't think so I think you just have to wait for everyone to update to this new base remember in order to do this you also have to have a different base when you first used his software
Hi, when I run the RUU, does it preserve user data or it restores everything to completely stock?
Thanks!
rbaggio00 said:
im having the same issue
Click to expand...
Click to collapse
any fix for this? Im also having the same error...
Same thing here as well, Windows 7 64 bit. Nothing obvious running in the background that could cause the issue. HTC drivers installed.
Trahald said:
Hi, when I run the RUU, does it preserve user data or it restores everything to completely stock?
Thanks!
Click to expand...
Click to collapse
Pretty sure you lose everything: (from the HTC website)
WARNING: Performing the system update manually will delete all information from the device. Ensure all information is backed up before proceeding. See the Help & How To section of this website for more information on backing up your device contents.

[Q] Some questions on move to 4.3 3.24.531.3 RUU

I'm currently rooted and using TWRP as a recovery and Sense 5 (stock rom). I've backed up everything with Titanium Backup but am still feeling a bit worried about making the move. Any clear advice or direction is appreicated - it's the range of comments I've seen on this forum and others that has had me anxious.
Is it as simple as flashing the new RUU with TWRP? If not, what should my steps be? I'm still quite new to Android, so I apologize for sounding so clueless. I'm happy to take the safest path necessary -- whatever that may be -- I don't mind needing to unlock and root from scratch.
Thanks for any help.
hammettorchandler said:
I'm currently rooted and using TWRP as a recovery and Sense 5 (stock rom). I've backed up everything with Titanium Backup but am still feeling a bit worried about making the move. Any clear advice or direction is appreicated - it's the range of comments I've seen on this forum and others that has had me anxious.
Is it as simple as flashing the new RUU with TWRP? If not, what should my steps be? I'm still quite new to Android, so I apologize for sounding so clueless. I'm happy to take the safest path necessary -- whatever that may be -- I don't mind needing to unlock and root from scratch.
Thanks for any help.
Click to expand...
Click to collapse
You dont flash an RUU with recovery. Its pretty simple, actually. Just follow the directions on the HTC website:
Performing the ROM Update:
Download and save the HTC One™ for T-Mobile ROM update to your PC.
Connect your device to your PC via the supplied USB cable.
If the device is not recognized by the PC, ensure you have HTC Sync Manager installed and then disconnect and reconnect the device from the USB cable.
Once the device is properly recognized on the PC, locate the HTC One™ for T-Mobile ROM Update that you downloaded. Double-click on the file to launch the system update wizard.
Follow all of the system update wizard instructions shown on your PC.
Once the update is complete, click Finish in the Wizard and the device will reboot.
Once the device reboots, the initial setup wizard will appear.
Once the initial setup process is complete, the device is ready for use.
You will then be unrooted stock with stock recovery and hboot. Not sure why youre so hesitant. Rooting can be done as it was prior.
And, as always, backup everything just in case (pics, vids, etc to your PC).
blackangst said:
You dont flash an RUU with recovery. Its pretty simple, actually. Just follow the directions on the HTC website:
Performing the ROM Update:
Download and save the HTC One™ for T-Mobile ROM update to your PC.
Connect your device to your PC via the supplied USB cable.
If the device is not recognized by the PC, ensure you have HTC Sync Manager installed and then disconnect and reconnect the device from the USB cable.
Once the device is properly recognized on the PC, locate the HTC One™ for T-Mobile ROM Update that you downloaded. Double-click on the file to launch the system update wizard.
Follow all of the system update wizard instructions shown on your PC.
Once the update is complete, click Finish in the Wizard and the device will reboot.
Once the device reboots, the initial setup wizard will appear.
Once the initial setup process is complete, the device is ready for use.
You will then be unrooted stock with stock recovery and hboot. Not sure why youre so hesitant. Rooting can be done as it was prior.
And, as always, backup everything just in case (pics, vids, etc to your PC).
Click to expand...
Click to collapse
Thanks for the reply. I've been reading around that having an unlocked boot loader is a bad idea before starting any of this. Should I re-lock that before using the RUU?
I was unlocked s-off running a custom rom when I flashed the ruu. Afterwards I was still unlocked s-off with stock unrooted with stock hboot and recovery.
Sent from my HTC One using xda app-developers app
One last question then: I am S-On. Should it matter?
hammettorchandler said:
One last question then: I am S-On. Should it matter?
Click to expand...
Click to collapse
IMHO its easier with s-off, and getting s-off is easier than what you'll need to do to take RUU. With s-on, you'll need to relock bootloader, flash stock recovery and hboot. Or, just go through getting s-off and you'll be set.

trying to return to stock for upgrade

I have been stuck for days now trying to get my HTC ONE on AT&T back to stock so I can upgrade to KitKat
I am at the point where I got the bootloader relocked and I'm trying to install the RUU zip. Everytime I try to install it I get an error saying signature failure. I thought I may have been using the incorrect RUU file and have tried several both zip files and exe files and no luck. (phone is at a black screen with the HTC logo going across it ) also I am unable to access CWM
I am running a stock 4.1.2 HTC sense 5.0 software number 1.26.502.12
http://www.youtube.com/watch?v=C0G0hKY4P9Y
the above link is to the tutorial I was following
any help would be greatly appreciated
ryche316 said:
I have been stuck for days now trying to get my HTC ONE on AT&T back to stock so I can upgrade to KitKat
I am at the point where I got the bootloader relocked and I'm trying to install the RUU zip. Everytime I try to install it I get an error saying signature failure. I thought I may have been using the incorrect RUU file and have tried several both zip files and exe files and no luck. (phone is at a black screen with the HTC logo going across it ) also I am unable to access CWM
I am running a stock 4.1.2 HTC sense 5.0 software number 1.26.502.12
http://www.youtube.com/watch?v=C0G0hKY4P9Y
the above link is to the tutorial I was following
any help would be greatly appreciated
Click to expand...
Click to collapse
Try this file
http://www.androidruu.com/getdownlo....20_10.40.1150.04_release_326691_signed_2.exe
followed by s-off with Rumrunner
then flash this RUU..
http://www.htc1guru.com/dld/ruu_m7_...3_10-38j-1157-04_release_334235_signed_2-exe/
you should get the kitkat OTA after that
clsA said:
Try this file
http://www.androidruu.com/getdownlo....20_10.40.1150.04_release_326691_signed_2.exe
followed by s-off with Rumrunner
then flash this RUU..
http://www.htc1guru.com/dld/ruu_m7_...3_10-38j-1157-04_release_334235_signed_2-exe/
you should get the kitkat OTA after that
Click to expand...
Click to collapse
OK I downloaded all the necessary files from the links ( thank you )
I went to install the exe from the 1st link and it goes through all the motions but then I get a message saying ERROR {155} UNKNOWN ERROR The ROM Update Utility cannot update your Android Phone Please get the correct ROM update utility and try again
The you don't have the Android version you listed or your bootloader is not locked
Sent from my HTC One using Tapatalk
clsA said:
The you don't have the Android version you listed or your bootloader is not locked
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Android version is correct I double checked. I will recheck the bootloader. Hopefully that is it :good:
I rechecked the bootloader and it was unlocked, not sure how it got unlocked again, but I relocked it. I ran the ROM upgrade and it went through with no problems. I ran rumrunner and it failed after the 2nd test and said device is not rooted, and the last exe file launches and throws up an error right away. I tried an OTA and it says no updates
I went back into the bootloader and it says relocked and the tamper is gone, so progress was made
I can get into the stock recovery mode. I select apply from phone storage ( where kitkat zip is located ) but then the phone reboots instead of giving me a menu to scroll through so I can select the KitKat zip file.
Guess it took a while but my phone finally went though an OTA successfully !! Thank You !!!!

[Q] want to restore phone to stock

I don't mind keeping it rooted/unlocked etc but i want the rom to be stock. Going to be giving this phone to a family member and I just don't want to deal with any tech support issues for the phone so I'd like to put it back to stock so if they need to call sprint, everything is going to look normal.
I'm downloading the RUU_Jewel exe file from here http://d-h.st/QhK - i'm just not sure what to do with it. Last time i flashed any roms on this phone i downloaded a zip file and installed it through recovery.
Does this exe run from my desktop and install over usb? I assume root will be gone if i install this. and s-off will remain off?
thanks
Don't run that RUU. Hit the top link in my sig and scroll down to the RUU section for instructions on how to install a RUU. Then scroll down to the bottom of the same post and download the 4.13.651.4 RUU. The RUU will install the stock ROM, therefore removing root and your custom recovery. You will remain S-off but your bootloader will be relocked. It is run from your computer.
Just a quick note. This RUU will change the partition setup for the internal storage. If you have anything on your internal storage and want to save it, back it up to your computer before running the RUU, as the RUU will wipe the internal storage.
Magnum_Enforcer said:
Don't run that RUU. Hit the top link in my sig and scroll down to the RUU section for instructions on how to install a RUU. Then scroll down to the bottom of the same post and download the 4.13.651.4 RUU. The RUU will install the stock ROM, therefore removing root and your custom recovery. You will remain S-off but your bootloader will be relocked. It is run from your computer.
Just a quick note. This RUU will change the partition setup for the internal storage. If you have anything on your internal storage and want to save it, back it up to your computer before running the RUU, as the RUU will wipe the internal storage.
Click to expand...
Click to collapse
Thanks - can you tell me what the difference is between your file and the one i downloaded? The one i downloaded previously is RUU_JEWEL_CL_JB43_SENSE50_MR_Sprint_WWE_4.13.651.3_Radio_1.13.11.1105_NV_3.02_003_PRL25007_release_353492_signed_one_step
And i dont care about anything getting erased - i want to totally wipe the phone clean anyhow so everything should be erased before I give it them.
Thanks
Oh and if it makes any difference, the current rom on the phone is the viper 3.17 rom
The difference has to do with some fixes related to the roaming options. I think that's the only major difference, at least that I can recall.
Magnum_Enforcer said:
The difference has to do with some fixes related to the roaming options. I think that's the only major difference, at least that I can recall.
Click to expand...
Click to collapse
Is there any way to restore it using a rom? I tried resetting it using the RUU file but it's not working. It starts doing it's thing, says it's waiting for the bootloader at which point the phone restarts, shows me the HTC logo and then after a few minutes it says it failed and the phone stays on the HTC logo until i reset it.
Or do you have any suggestions on how to work around this problem?
Thanks
A ROM will only install software, not firmware. You need to do both, hence the RUU. Install HTC Sync on your computer so that you have the latest drivers. Reboot to the bootloader and connect your phone and computer in Fastboot USB mode. Afterwards, double-click the RUU file to start the installer. Shouldn't have any issues otherwise.
Magnum_Enforcer said:
A ROM will only install software, not firmware. You need to do both, hence the RUU. Install HTC Sync on your computer so that you have the latest drivers. Reboot to the bootloader and connect your phone and computer in Fastboot USB mode. Afterwards, double-click the RUU file to start the installer. Shouldn't have any issues otherwise.
Click to expand...
Click to collapse
I'm actually fine if it just installs the software - as long as if she calls sprint the interface she sees is the one they expect her to see. She's not going to be bring the phone into a sprint store ...actually she wont even be on sprint, she uses straight talk. So it doesn't matter if the phone is rooted/unlocked etc. Just needs to be the interface support will expect there to be if she ever calls them and they tell her to do something.
thanks
merkk said:
I'm actually fine if it just installs the software - as long as if she calls sprint the interface she sees is the one they expect her to see. She's not going to be bring the phone into a sprint store ...actually she wont even be on sprint, she uses straight talk. So it doesn't matter if the phone is rooted/unlocked etc. Just needs to be the interface support will expect there to be if she ever calls them and they tell her to do something.
thanks
Click to expand...
Click to collapse
Good enough. Just flash a Sense ROM and call it a day, then. I would at least make sure that you update the firmware version to match that of the ROM you decide to use. That's fairly simple since the phone is S-off.
there is a tool to do just this in Android Development. I'd start there

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