Phone stuck on HTC Logo - AT&T HTC One (M8)

I have a AT&T HTC One M8 Gold edition. I bought the phone from someone and it was rooted at first. I tried doing a factory reset through the phone settings and for some reason, I kept getting "cannot reach Google servers" every time I opened the Play Store. I read online that it might have to do with the ROM installed on it by the previous owner. Long story short, after messing with the unlocked boot loader on S-ON, I deleted the OS and cannot get past the HTC Logo at startup. I am able to go into recovery however in TWRP.
I am fairly new to HTC and Android in general so any help would be very appreciated. I noticed similar situations by other users on here but for some reason those did not resolve my situation. I have called HTC Support about it and in two days time I can send it out but it does say TAMPERED and UNLOCKED at the top of the Bootloader screen.
Here is more information about my phone that may help:
AT&T HTC One M8
TAMPERED / UNLOCKED
1.12.502.18
(I have downloaded the stock recovery for this but while trying to perform the FASTBOOT or ADC commands in Terminal, it states that no devices are attached and yes I have the drivers installed along with Sync Manager. I have done it on multiple computers and operating systems using both 2.0 and 3.0 USB but still nothing. I have tried the two toolkits in the INDEX section of this HTC One M8 but neither recognizes the device.)
The phone is S-On
(fairly new to rooting so not sure if it has to be S-Off to side load a ROM, I tried a tutorial for making it S-Off but I have to set a number of settings which I cannot since I can't access the home screen settings of the phone)
It had the Revolution ROM on it before the reset by Mike... not very familiar with ROMs.
I have tried the SD Card method but get errors and results in FAIL.
I have used the toolkits as well as the MANUAL way of doing things but neither recognizes the device whether in recovery, boot loader, or HTC Logo screen.
Thanks in advance for any and all the help.

Check your pm.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

shavon21 said:
I have a AT&T HTC One M8 Gold edition. I bought the phone from someone and it was rooted at first. I tried doing a factory reset through the phone settings and for some reason, I kept getting "cannot reach Google servers" every time I opened the Play Store. I read online that it might have to do with the ROM installed on it by the previous owner. Long story short, after messing with the unlocked boot loader on S-ON, I deleted the OS and cannot get past the HTC Logo at startup. I am able to go into recovery however in TWRP.
Click to expand...
Click to collapse
Not completely clear, but it sounds like you are surprised that deleting the OS has rendered the phone unable to boot? Of course not OS means the phone will not be able to boot.
It seems like you are improvising a bit too much with your phone. Unless you are an experienced user, and confidant in what you are doing (you already state this is not the case) I would recommend sticking to established guides posted on XDA; or advice from experienced/reputable users here. Fiddling with phone while having a fundamental lack of knowledge and understanding is the main problem that has gotten you to this point.
Your PC isn't connecting to the phone by adb/fastboot. So nothing you are trying to do is going to work, including S-off, Toolkit, side loading, etc. You are going to have to troubleshoot the connection problem first. USB connection with HTC devices can be really finicky, and the cause of headaches for many here in my experience on other devices. You've already tried other computers, and USB ports. Try to unistall Sync Manager and drivers, and reinstall. Try adb with the Sync Manager removed, but HTC drivers still installed. Also, only try with Windows 7 or earlier. I think Win8.1 straight out will not work with this device; Win8 might work, but I wouldn't count on it.
I think some folks have also had luck removing HTC Sync, then (with phone connected) go to Windows Device Manager and manually clicking on the device and installing drivers through Device Manager.
I don't think S-off is needed to sideload. But as mentioned, this doesn't matter anyway, unless you fix the fundamental adb connection issue. I also would recommend just adb push to the phone's memory while in TWRP (once you get adb working). Then flash the ROM from TWRP once the ROM is on the phone's internal SD. I've seen at least one person here have issues sideload flashing when adb push (then flash in TWRP) worked perfectly: http://forum.xda-developers.com/showthread.php?t=2751705
---------- Post added at 09:23 AM ---------- Previous post was at 09:16 AM ----------
an0ther said:
Check your pm.
Click to expand...
Click to collapse
If you are trying to help the OP, is there a reason to hide your advice in PM, instead of posting it here, where it may help others in the community with the same of similar issue?

I was finally able to solve the issue. Somehow it randomly started recognizing the phone in recovery which allowed for the adb push command to work. I have created a backup so if anything goes wrong I can always go into recovery and install it.
Only problem I have now is somehow the ROM I have Renovate 2.0 came with Mobigenie and a Search app that I cannot get rid of. It does not show up anywhere in app manager or files.
Anyone know how to remove it as I cannot move any app around by holding icon. Holding it does nothing.
Sent from my HTC One_M8 using XDA Free mobile app

shavon21 said:
I was finally able to solve the issue. Somehow it randomly started recognizing the phone in recovery which allowed for the adb push command to work. I have created a backup so if anything goes wrong I can always go into recovery and install it.
Only problem I have now is somehow the ROM I have Renovate 2.0 came with Mobigenie and a Search app that I cannot get rid of. It does not show up anywhere in app manager or files.
Anyone know how to remove it as I cannot move any app around by holding icon. Holding it does nothing.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
try using Titanium backup to uninstall the apps

WhiteSRT69 said:
try using Titanium backup to uninstall the apps
Click to expand...
Click to collapse
Just finished flashing over to the Android Revolution ROM and all seems great now. Thanks for the suggestion.

Related

[HELP] Can't get HTC Thunderbolt tool to work

Since I can't post in the dev forum, I need someone to help. I run driver.exe, then run thunderbolttool.bat
I get "Waiting for Device Connection"
Can someone tell me what's wrong?
http://forum.xda-developers.com/showthread.php?t=1703455
k9cop said:
Since I can't post in the dev forum, I need someone to help. I run driver.exe, then run thunderbolttool.bat
I get "Waiting for Device Connection"
Can someone tell me what's wrong?
http://forum.xda-developers.com/showthread.php?t=1703455
Click to expand...
Click to collapse
Is USB debugging enabled? Maybe try disabling it and re-enabling it
If so, maybe try a different USB cable and/or port
another problem with thunderbolt tool
I'm working on a buddies Thunderbolt, and ran into trouble
Ok I downloaded tool,
extracted it,
ran driver,
ran bat,
then all seemed good untill it hung at waiting for fastboot the second time where moar is mispelled. phone is on the fastboot page
when you rerun it it shows revolutionary, and s off, but if you try to flash cwm it gets to waiting on fastboot and hangs up.
installed superuser from market
try to install busybox and get an error su not found in either of two locations.
installed rom manager from market, but nothing works because cw recovery apparently not installed.
anytime you boot into recovery get a ted triangle with exclamation point.
any good ideas??
refresh my memory of adb process, its been long time since I used it
will factory reset work or will it brick the phone because of the recovery issue??
I realize this is prolly a simple issue to put a missing file into the correct location manually, or with adb, but we have gone above my unassisted pay grade.
any help is appreciated.
Thanks,
Dan
ddivine01 said:
I'm working on a buddies Thunderbolt, and ran into trouble
Ok I downloaded tool,
extracted it,
ran driver,
ran bat,
then all seemed good untill it hung at waiting for fastboot the second time where moar is mispelled. phone is on the fastboot page
when you rerun it it shows revolutionary, and s off, but if you try to flash cwm it gets to waiting on fastboot and hangs up.
installed superuser from market
try to install busybox and get an error su not found in either of two locations.
installed rom manager from market, but nothing works because cw recovery apparently not installed.
anytime you boot into recovery get a ted triangle with exclamation point.
any good ideas??
refresh my memory of adb process, its been long time since I used it
will factory reset work or will it brick the phone because of the recovery issue??
I realize this is prolly a simple issue to put a missing file into the correct location manually, or with adb, but we have gone above my unassisted pay grade.
any help is appreciated.
Thanks,
Dan
Click to expand...
Click to collapse
Moar is spelled like that on purpose haha
But just reboot the phone and run "S-OFF but no root?" in the extras menu.
Can't get ThunderboltTool to work
k9cop said:
Since I can't post in the dev forum, I need someone to help. I run driver.exe, then run thunderbolttool.bat
I get "Waiting for Device Connection"
Can someone tell me what's wrong?
http://forum.xda-developers.com/showthread.php?t=1703455
Click to expand...
Click to collapse
Did you ever get help with this? My phone is doing the same thing. Starts ADB and then displays the "Waiting for device connection"
message.
Anybody have an idea what I'm doing wrong?
Phone has usb debugging on and Stay Awake is on.
When it connects, my PC tells me it sees the usb device, etc. but something is still amiss....
TIA
Did you install the fastboot drivers? Also try running adb devices to make sure it recognizes its connected. I didn't get the luxury of the all in one tool when I rooted so I ended up have to root by inputting all the lines in manually to make the revolutionary tool work. It was good practice with adb though.
Sent from my ADR6400L using Tapatalk 2
My buddy has a Thunderbolt that froze and so he tried flashing another rom but came across a huge issue. He tried wiping data, cache, dalvik-cache, and system (I think this is where he messed up) and when he tried flashing the new rom, it kept aborting installation. After that his recovery kept showing a log error where it couldn't mount recovery logs and also it wouldn't mount system or cache. The recovery seemed damaged at that point, so he went into HBOOT and tried flashing some stock rom through it, I guess it didn't go well because it gave an error and said something about the installed version being lower, not really sure. Now it won't even boot into recovery. Oh and here's the worst part, S-ON.. he doesn't know how to mess around with Androids, he asked if I could fix it for him. Any help would be appreciated, I know the phone was a gift for his fiance and I feel bad, I wanna help before they send it back to HTC.
Sent from my LG-E739 using Tapatalk 2

[Q] HTC One X+ Stuck on Bootloader Screen on 3 Network (UK)

Dear All,
I am a newbie on this so please bear with me. I did take the time out to read up on some of the basics before I posted this but I am not familiar with most of the acronyms.
I bought a HTC One X+ with no power button. The seller claimed he bought the phone as is and didnt know if the phone worked or not.
When I received it, I placed a power button and put it on charge. Within minutes the phone loaded with the 3 logo (UK) but to the bootloader screen. I tried all the various options from Hboot, Restart, Restart with Bootloader and Power Down. When I choose HBoot, I get the following error:
sd checking....
Failed to open USB master mode
(preload) Failed to open USB master mode
loading image....
Failed to open USB master mode
Plug off device.
When I try to power down, it simply restarts. When I choose Recovery, nothing works. I just keep coming back to the bootloader screen no matter what I do.
I read the following thread but I didnt understand some of it, eg RUU. I assume this is the type of ROM that is flashed to the phone.
http://forum.xda-developers.com/showthread.php?t=1940194
I have tried connecting phone to the laptop to see if I can see the drive in windows explorer. Laptop recognises the HTC phone in System Device (loaded HTC Sync Manager from HTC website) but it wont recognise the phone's drive. When I try to use the CMD box, i get same issue. It cannot find the phone's storage, therefore I cannot write anything to the phone.
It seems like whoever tried to flash this phone which is on the 3 network made a hash of it, as from reading the above thread, it looks like 3 networked HTC One X cannot be unlocked.
Therefore is it possible to get this phone back to working mode as it was, given the issues I am having.
Any help will be mightily appreciated! :good:
Thanks
Shanni
you got those "errors" because you have the usb cable plugged in too soon.
Lloir said:
you got those "errors" because you have the usb cable plugged in too soon.
Click to expand...
Click to collapse
I have tried it with cable in early and late. It is the same issue
I just realised it is NOT on the 3 network, that is my HTC One X! Cant believe I got that mixed up!
Actually I dont know what network this is on as I cant get out of bootloader!
I have been informed by a friend that the phone needs to be s-off before it can be flashed. How can I do this?
this device DOES NOT need s-off so your friend is talking out of his ass,
the guide to flash ruu's is in the general section
also there is NO WAY to s-off the X+
Lloir said:
this device DOES NOT need s-off so your friend is talking out of his ass,
the guide to flash ruu's is in the general section
also there is NO WAY to s-off the X+
Click to expand...
Click to collapse
Ok cool, I will have a look at flashing ruu's. Will that fix my phone?
shanni10 said:
Ok cool, I will have a look at flashing ruu's. Will that fix my phone?
Click to expand...
Click to collapse
I keep getting signature errors everytime I try a different UK network RUU! I dont even know what this signature error means!
Also how do I know which RUU to use as there are so many different types. Any help will be gladly appreciated
I have followed Hasoon's directions using his utility tool. I have managed to unlock the phone but cant get beyond that.
Every single viable HTC One X+ RUU I use simply doesnt work. I cant access the USB drive to my phone (prob because the person previously never ticked USB Debugging when he/she attempted to root the phone) so cannot transfer the RUU files to my phone.
I have tried to run the original RUU for this phone but it keeps giving me an error. I have no idea what to do next. I have read all the posts on the General Forum for instructions on ADB, rooting, unlocking, RUUs etc.
I would truly be thankful if I can get some assistance here please.
shanni10 said:
I have followed Hasoon's directions using his utility tool. I have managed to unlock the phone but cant get beyond that.
Every single viable HTC One X+ RUU I use simply doesnt work. I cant access the USB drive to my phone (prob because the person previously never ticked USB Debugging when he/she attempted to root the phone) so cannot transfer the RUU files to my phone.
I have tried to run the original RUU for this phone but it keeps giving me an error. I have no idea what to do next. I have read all the posts on the General Forum for instructions on ADB, rooting, unlocking, RUUs etc.
I would truly be thankful if I can get some assistance here please.
Click to expand...
Click to collapse
where in the UK are you? if you are close to me i can sort it out for you. Also you need to relock the bootloader put the device into bootloader > fastboot usb and THEN run the correct RUU
Lloir said:
where in the UK are you? if you are close to me i can sort it out for you. Also you need to relock the bootloader put the device into bootloader > fastboot usb and THEN run the correct RUU
Click to expand...
Click to collapse
I am in Manchester. I have relocked the bootloader but now the phone wont charge. I have seen a post here how to fix that, so I will try that.
I have done the above but I simply do not know what the correct RUU is. How do I even know which is right? I have tried around 10 so far and none have worked.
Fixed It!!!!
I cant believe it! I fixed it!!!!
I accidentally came up on a post here on this forum looking for something else and a member discussed the same problem as me. The reason why he was getting the signature error etc because he had the wrong recovery loaded.
I therefore loaded the latest TWRP version from here (link provided from General Settings) - http://techerrata.com/browse/twrp2/enrc2b
I didnt use Hasoon's recovery as TWRP is user friendly. I relocked the phone, loaded the correct RUU and it worked!
So to summarise this is how I fixed my phone
1. Downloaded Hasoon2000's toolkit from here - http://forum.xda-developers.com/showthread.php?t=2066390
2. Rooted the phone
3. Unlocked the phone
4. Flashed latest recovery file using his toolkit (Your Own Recovery)
5. Loaded the correct RUU - RUU_ENRC2B_U_JB_45_HTC_Europe_1.17.401.1_Radio_3.1204.168.32_release_299688_signed.exe from http://androidfiles.org/ruu/?dir=ENRC2B
NB to know which RUU to use, go into bootloader and you will see the RUU details at the top part of the screen - in my case it was Radio_3.1204.168.32. Also when I tried to run any RUU.exe file it told me the version I had was 1.17.401.1. I searched for it on the android files and found the above RUU to match my RUU. This I guess is the stock RUU.
As a newbie, it can be very tough trying to understand this, but this forum is just awesome!! I am an accountant by profession, and I cant believe I figured how to fix an HTC One X+ by going through this forum! The FAQ has it all - http://forum.xda-developers.com/showthread.php?t=2179337
Thanks to everyone who gave their advice here!
I am now going to try performance tweaks next as I am feeling confident
http://forum.xda-developers.com/showpost.php?p=34021248&postcount=2
Shanni

[Q] HTC One; Need Assistance Restoring/Recoverin Phone (Will pay via Paypal for help)

Hello XDA-Developers,
I've been a reader here for awhile now learning things about the android development for my devices and used many of your all members TUTs, but now i have came across a big issue that has broke my phone and need assistance getting it back online to be used with my carrier again. Below I'll explain my situation of what happen and what I need to be done so I can use the phone again or least get it back to factory stock so I can get a new phone... I will also offer someone $5-10 via PayPal for the assistance if you can help me get my phone back to the condition needed.
To start it off, I purchased a phone off a guy on craigslist, a AT&T HTC One M7 (Model: PN07120), when I purchased the device it was unlocked so I could use it on my carrier that was the reason I purchased it because I'm with T-Mobile. When I purchased the phone i went to setup the device to my needs and requirements and after two days of having the device, I noticed that the phone still had the previous owners information stored and was setup based on him, so because I didnt know the phone was rooted or anything, I googled how to factory reset my phone, so that way I could set it up to my wants, and requirements and below I'll explain the steps i'm at and what it is doing...
1. Searched google for the how-to method to factory reset my phone...
2. Went to 'Settings App', Backup & Restore, Reset Phone, Erase everything, Selected OK.
3. Followed the steps, phone rebooted..
4. Loaded up to the HTC (green logo) screen and stayed there...
5. Waited a few moments, phone never powered 100% back online just stayed at the HTC welcome logo when you first power phone back on.
6. So then I did the Boot Menu steps, (Hold Powerkey + Volume Down) to get into the boot menu,
7. When I got there it loaded to the boot manager window and I clicked FASTBOOT
8. Loaded new menu/logo "twrp" logo, then went to a menu "team win recovery project v2.6.3.3" with the list of options: INSTALL/WIPE/Backup/Restore/Mount/Settings/Advanced/Reboot.
9. I went to reboot to try to least get the phone booted, then when I was in the option to reboot, it gave me the warning of "No OS Installed", Continue without OS?"
10A. If I selected yes, it told me Install SuperSU, for root, otherwise phone wont be rooted.
10A1. I tried doing INSTALL SUPERSU did nothing..
10B. Did without installing SUPERSU and did nothing too, just when I boot comes back to this same menu Team Win Recovery Project.
So it seems I bricked my device as what everyone calls it to what I believe, I am unsure though or unsure how to fix this. I need to get the device either back to factory resetted to like the device comes out the box, so that I can use it, or what to do to get it back rooted successfully and working to be able to use the phone like i could at first.
I tried contacting the buyer but hes ignoring me now that I told him he told me the device wasnt rooted but the device was rooted and i seemed to have a major problem happen trying to restore the phone to factory defaults to set it up to my requirements...
My concerns and want is..
- My Carrier is T-Mobile USA LTE - So, I would have to get the device to stay UNLOCKED so I can still use the device on my carrier: T-Mobile, as it is a AT&T HTC One M7 Unlocked (Was working fine on my T-Mobile Sim prior to me trying to factory reset, besides the phone was named to the original owner and had all his settings and customizations that i didnt like or want.
- I NEED to get the phone back in a working condition. So please I'm really asking for your help I tried searching a couple articles here but couldnt find anything related to my situation.. This is why I am offering a payment for someone to be able to successfully restore my device back to working condition. Please help me!
- NOTE: When plugged up to the computer via USB Cord it did not connect or anything also. I also did not perform a backup because I didnt need any information that was currently on the device because it was the content and settings of the original owner i bought it from so I wanted to clear it all and set it up to my own.
- Overall, my phone is messed up because I tried factory resetting the device not knowing it was rooted, during the process found out it was rooted and now seem to have a bricked phone and need to know how i can fix it, and get android OS back installed, as it tells me there is NO OS installed when I reboot or try booting the device, and it remains at the HTC Bootlogo when powering it on without holding the power + volume down key to access a boot menu to perform a reset, install, etc, Like I mentioned I just want to restore my phone back to working condition even if that means to have to root the device again, etc. All I'm asking for is someone to either help me with each step or to write a step by step what I would need to do to recover and restore my phone.
Phone: HTC one m7 (AT&T)
Computer; Windows
Thank you,
PM or respond here.
Don't worry you device is not bricked...
Google Android Revolution HD 41.0 for HTC one. Download that ROM.
Second you will have to install android SDK to be able to access adb.exe and fastboot.exe...
Now once you installed the SDK move the ROM ARHD to where adb.exe is located.
run command prompt "CMD" from your computer until you are in the folder where you have you adb.exe
Now on your phone get into recovery TWRP and select advance, in advance the is an option called adb sideload click on it and at the bottom slide the button to initiate that mode.
Back to the computer in which you should be in CMD type command "adb devices" and make sure your device shows up. After successfully seen your device there type "adb sideload file-rom.zip and press enter, make sure the file-rom.zip is the exact name of the ROM you are trying to push into the phone.
Sent from my HTC One using xda app-developers app
TopoX84 said:
Don't worry you device is not bricked...
Google Android Revolution HD 41.0 for HTC one. Download that ROM.
Second you will have to install android SDK to be able to access adb.exe and fastboot.exe...
Now once you installed the SDK move the ROM ARHD to where adb.exe is located.
run command prompt "CMD" from your computer until you are in the folder where you have you adb.exe
Now on your phone get into recovery TWRP and select advance, in advance the is an option called adb sideload click on it and at the bottom slide the button to initiate that mode.
Back to the computer in which you should be in CMD type command "adb devices" and make sure your device shows up. After successfully seen your device there type "adb sideload file-rom.zip and press enter, make sure the file-rom.zip is the exact name of the ROM you are trying to push into the phone.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Where can I find this stuff I need to download? I tried doing a search and got a different version, Android Revolution HD 51.0, but could you please link me to the stuff I need to download on my computer, etc?
Okay I've done the steps you've instructed to me and I'm stuck at after launching the sideload feature on my phone; then going back to the computer and running 'adb devices' and under "List of Attached Devices" there isn't anything listed yet, and the phone says "Starting ADB sideload feature..." is the last line, I'm stuck with what to do...
I downloaded android SDK
downloaded the ROM
moved the ROM to the sdk folder where adb.exe and fastboot.exe are
launched adb sideload feature under advanced on mobile device
went back to the computer and ran, 'adb devices', and list of attached devices is none...
so I'm back at being stuck.
djay1127 said:
Hey again,
Okay I downloaded the android SDK, and I'm downloading the correct ROM now to install. Only questions I have for you is the following...
1) You said to move the ROM to where adb.exe is at... What do you mean by this? I don't have that file on my computer...
Where do I move it too once I have the android SDK downloaded and the rom downloaded...
Click to expand...
Click to collapse
Follow this video
http://android.mobilenicheapps.com/tag/android-sdk-installation
Sent from my HTC One using xda app-developers app
TopoX84 said:
Follow this video
[/url]
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I watched the video and got all of that working and checked based on the video and made sure all was installed, now i'm just still stuck at where you instructed me to do 'adb devices' after launching adb sideload under advanced on mobile, i did that, and i get
List of devices attached...
<nothing>
Then goes back to where I can type another command...
The phone itself screen is on the adb sideload feature, and in the textbox thing, shows the following
Updating partition details...
Starting ADB sideload feature...
then has a Cancel button underneath and then a loading bar underneath that... am I doing something wrong? or missing something?
Do I need to have the USB cord plugged into phone/computer also to do this? or dont have it plugged up...
djay1127 said:
Do I need to have the USB cord plugged into phone/computer also to do this? or dont have it plugged up...
Click to expand...
Click to collapse
In order to do a sideload you have to have the cord plugged to both the phone and the computer...
Sent from my HTC One using xda app-developers app
TopoX84 said:
In order to do a sideload you have to have the cord plugged to both the phone and the computer...
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I tried that and still get no devices attached.
djay1127 said:
I tried that and still get no devices attached.
Click to expand...
Click to collapse
Do you have HTC manager installed? If so uninstall it but leave the HTC drivers.
Which windows you are using as well ?
Sent from my HTC One using xda app-developers app
TopoX84 said:
Do you have HTC manager installed? If so uninstall it but leave the HTC drivers.
Which windows you are using as well ?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
HTC Manager = no
drivers = i dont know.
Note: I never had the phone plugged up to my computer before when it was working. I had just purchased the phone off of craigslist and the guy didnt inform me it was rooted or anything just that it was unlocked and worked on tmobile and when i got it it had all his info on it so i factory resetted it and it messed everything up as you can see.
So, I dont believe i have anything drivers installed and i know when i plug it up, there are 4 things windows says installing/etc, and only the first one says completed the other 3 fail.
I am using Windows 7.
You help me get my phone back in working condition I will personally paypal you $20.
djay1127 said:
HTC Manager = no
drivers = i dont know.
Note: I never had the phone plugged up to my computer before when it was working. I had just purchased the phone off of craigslist and the guy didnt inform me it was rooted or anything just that it was unlocked and worked on tmobile and when i got it it had all his info on it so i factory resetted it and it messed everything up as you can see.
So, I dont believe i have anything drivers installed and i know when i plug it up, there are 4 things windows says installing/etc, and only the first one says completed the other 3 fail.
I am using Windows 7.
You help me get my phone back in working condition I will personally paypal you $20.
Click to expand...
Click to collapse
Go to this website and download the HTC sync manager
http://www.htc.com/www/software/htc-sync-manager/
Once installed go to control panel > programs and uninstall a program... Look for the HTC sync manager and uninstall it, but leave the htc drivers alone.
Connect the HTC one to the computer and wait for the drivers to install automatically... After they are successfully installed try to run the CMD adb command adb devices
Sent from my HTC One using xda app-developers app
TopoX84 said:
Do you have HTC manager installed? If so uninstall it but leave the HTC drivers.
Which windows you are using as well ?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Okay so I've done all that and after doing what you said, plugging the phone up to the computer everything installs besides the HTC MTP driver when the phone is plugged in. I still tried doing adb devices from cmd prompt to check and that didnt work still, no devices listed.
I get this error under the driver:
This device cannot start. (Code 10)
djay1127 said:
I get this error under the driver:
This device cannot start. (Code 10)
Click to expand...
Click to collapse
Based on what I've been reading that code error might be cause by a corrupted driver installed.
http://support.microsoft.com/kb/943104
Sent from my HTC One using xda app-developers app
TopoX84 said:
Based on what I've been reading that code error might be cause by a corrupted driver installed.
http://support.microsoft.com/kb/943104
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I answered your PM and awaiting for you to pop back up online... I also sent you a PM with some details and also wanted to let you know TV is installed.
djay1127 said:
I answered your PM and awaiting for you to pop back up online... I also sent you a PM with some details and also wanted to let you know TV is installed.
Click to expand...
Click to collapse
was a tough little driver... well the solution as we saw was that instead of trying to make recovery detect the drivers.... what needed to be done first was let fastboot detect drivers "android 1.0" and once that was done... the previous error was gone.
TopoX;
You know this guy right here is clutch in my book.... He actually walked me through step by step, customizing how i needed it, fixing everything, and getting it back up and even though we had to do alot of modifications on my computer-end, him with TeamViewer literally fixed my phone, upgraded my laptop, and got my phone running better then normal and actually showed me how to do everything and taught me things I didn't know how to do with these Android Phones.
I am now very happy and thankful of XDA-Developers for allowing me to get this assistance and for having a great community with members like TopoX who literally saved my ass and restored my phone back to working condition and fixed my laptop all together, even though I was a brand new member with hardly any posts and not really much background, anyone else wouldn't of wasted their time... but he helped and even was up until 3AM ish doing it with me to make sure I got it back to exactly how I wanted...
We had to get the HTC MTP Driver installed correctly which kept failing/getting code error 10 (Unable to start) which if you google the issue it seems ALOT of people get this issue, and we resolved it by fastbooting and letting it install Android 1.0 itself, then manually updating my pc with windows updates and getting rid of the junk to stop corrupting and failing the drivers needed, then getting everything needed to flash my phone and re-root the device getting everything back in a working condition, unlocked, got that done and now phone is working better then before...
I'm currently running Team Win Recovery Project, ARHDOne-61.0 Google Play Edition, Rooted, SuperUser and Unlocked.
I personally wanna thank TopoX for everything he did and dedicating his time to helping resolve the issue for me.
TopoX84 said:
was a tough little driver... well the solution as we saw was that instead of trying to make recovery detect the drivers.... what needed to be done first was let fastboot detect drivers "android 1.0" and once that was done... the previous error was gone.
Click to expand...
Click to collapse
Cool story bro. Seriously..... Cool story.
I love XDA.
If anyone is trying too get in contact with "djay1127", please contact me on this user, my original first account djay1127 I can no longer access the account as I set it up with my Google account, gplus login, and I can no longer access that email, it's closed out. So I created a new account with my main email account and username.
I plan to contact a admin after doing some searching to discuss getting my old account removed, and the posts and crap merged into this account instead...
Regards.

Super frustrated!!

I can't for the life of me get adb to recognize my max. It's Verizon, H-boot 2.46. Trying to root and unlock. I've tried everything here....nothing. A little help please.
Only thing I can suggest, because it's happened to me, is to make sure you have the correct, most current device drivers loaded on your PC.
Sent from my HTC6525LVW using Tapatalk
they are correct up to date and most current.
HellRayzer said:
I can't for the life of me get adb to recognize my max. It's Verizon, H-boot 2.46. Trying to root and unlock. I've tried everything here....nothing. A little help please.
Click to expand...
Click to collapse
Are you unlocked, s-off, and rooted? Do you have developer options activated on your phone? Please explain what you´ve done up till now.
What happens when you type adb reboot. Does it start and not find it or come back with command not recognized?
Sent from my HTC6525LVW using xda app-developers app
i was having issues myself. then I found this thread and things worked again. http://forum.xda-developers.com/showthread.php?t=2588979
it doesn't find anything. I haven't been able to root s-off or anything because adb cant find my device. Do I need adb files in rumrunner folder on C drive to make it recognize it and work or what the hell am I doing wrong? I have rooted and s-offed every htc device I have ever owned...this one isn't working out. It's showing as a portable media player not android device. In the past I remember when I connected the usb I had the option to select media storage or connect as android.
HellRayzer said:
it doesn't find anything. I haven't been able to root s-off or anything because adb cant find my device. Do I need adb files in rumrunner folder on C drive to make it recognize it and work or what the hell am I doing wrong? I have rooted and s-offed every htc device I have ever owned...this one isn't working out. It's showing as a portable media player not android device. In the past I remember when I connected the usb I had the option to select media storage or connect as android.
Click to expand...
Click to collapse
my rumrunner folder was still in my downloads folder no where near my adb files and everything worked ok for me. also my Max shows up as a media device also but adb/fastboot still working fine. did you try to reinstall your adb with the link I provided in the above post, its the only thing that helped me when I was having pretty much the same problem as you.
you may also need to unlocked dev tools in your settings... have you done that yet
Where and how do you unlock developer tools...haven't found that under anything in the settings?
HellRayzer said:
Where and how do you unlock developer tools...haven't found that under anything in the settings?
Click to expand...
Click to collapse
Enter Settings, then scroll down to about... pick "Software Information" -- then "More" --- Then press the "Build" 8 times fast. You´ll then have access to the developer tools.
Well thanks for the help. still can't get anything to work, guess this will be the first device I've owned that will never be rooted unless I find something that tells me what to put where and what to do.
HellRayzer said:
Well thanks for the help. still can't get anything to work, guess this will be the first device I've owned that will never be rooted unless I find something that tells me what to put where and what to do.
Click to expand...
Click to collapse
When you type in adb devices, can you see your seriel number?
RayHeath said:
When you type in adb devices, can you see your seriel number?
Click to expand...
Click to collapse
no. it says list of devices, then it's blank.
HellRayzer said:
no. it says list of devices, then it's blank.
Click to expand...
Click to collapse
Ok, I´m not sure what you time zone is, but I can help you tomorrow. It´s 10pm here right now, and I´m gonna hit the hay soon. When you´re online tomorrow, pm me. I´ll log in, and we´ll start.
Hey relax bud, do me a favor and PM and I will help you out with everything and getting your phone to be recognized by dab and fast boot and make sure you properly s-off unlock and root if that's what you are trying to accomplish! Hit me up, I have nothing going on tonight so I can jump right in to it with you right away
HellRayzer said:
no. it says list of devices, then it's blank.
Click to expand...
Click to collapse
Have Win XP or server 2003?!?
This: http://forum.xda-developers.com/showthread.php?p=49045175
Don't know if you guys ever got this issue solved or not. I'm having the same issue S-on, cannot get adb devices command to recognize my t6spr for the life of me. on Hboot 2.46, it will detect the USB device malfunction if I put the device in fastboot mode, but thats about it. Device manager shows Unknown USB (Device Descriptor Request Failed). Tried the KB update for devices that fail enumeration on Windows 8.1 for x64 but the update package said my system is not affected so that never installed. Tried the alternative miniadb pakage previously mentioned but didnt seem to have an affect installing fastboot, adb, and drivers, across the system universally. Just not having any luck apparently. I guess I could just sell the phone Tampered and Unlocked haha with no fingerprint scanner functionality, flash ViperRom or some other stock look alike ROM. Was just really hoping to go back completely stock. At one point it time I was trying different PCs to see if it was just a system issue for me. Occasionally it seemed like if I let it sit in Fastboot AC it would eventually get detected and flip over to Fastboot USB long enough for me to push a couple commands to the phone. I have the right RUU but it dosent do me any good if the computer cant see the phone haha. Now no computer seems to recognize it. It all seemed to happen after I tried to S-Off the device with Firewater's method. Idk if I bricked something because it never worked or changed a CID or some other ID to where the USB isnt recognizable, but all I can get this phone to do is take an electric current from the USB, lol thats about it. I thought I had it fixed enough to where I knew what to do if i absolutely needed to get fastboot to recognize the phone but now, nothing.
Just a curiousity question here....a bad usb cable can produce this also...read through posts didnt see anyone trying a new cable...

[Q] 610 root problems

ok so im having a few problems with my rooting process. one i have to manually put my device into fastboot since doing it threw my windows 7 CMD just seems to not work since it will say device offline. then once i do get to fastboot i run into my second problem. the recovery.img seems to be frozen during the sending process. in fact its still trying to send it to my device. my device is unloocked. what am i doing wrong? or am i missing something? i followed another titorial on here and im still stuck. mostly on the recovery.img part. it just doesnt seem to send. just sits there saying its sending it.please help if you can.
says S-On . how do i gewt it to say s-off?
LordXombie said:
ok so im having a few problems with my rooting process. one i have to manually put my device into fastboot since doing it threw my windows 7 CMD just seems to not work since it will say device offline. then once i do get to fastboot i run into my second problem. the recovery.img seems to be frozen during the sending process. in fact its still trying to send it to my device. my device is unloocked. what am i doing wrong? or am i missing something? i followed another titorial on here and im still stuck. mostly on the recovery.img part. it just doesnt seem to send. just sits there saying its sending it.please help if you can.
Click to expand...
Click to collapse
Sounds like you need to update to the latest version of ADB/FASTBOOT the "device offline" is usually due to an incomatible older version of ADB. Get the latest version on your PC then make sure that ADB is working before trying fastboot.
LordXombie said:
says S-On . how do i gewt it to say s-off?
Click to expand...
Click to collapse
We don't have an S-off solution for this phone yet but it is not required for root, although you will need to flash jmz's insecure kernel for changes to "/system" to stick after reboot even when rooted,
MiniBlu
i cant seem to get adb to update.
LordXombie said:
i cant seem to get adb to update.
Click to expand...
Click to collapse
Install the latest on your PC from here http://forum.xda-developers.com/showthread.php?t=2317790
MiniBlu
ok so i did that and it is still saying device offline. Now im trying a program i found on here. desire_610_root_v3.exe it was able to reboot the device into bootloader then it brought it into fastboot menu then it started to send the file then it just snags there. the file just keeps saying its sending. i dont know whats going on.
ok it still not getting teh recovery.img on the phone. it just keeps sending it with out doing anything..
ok so this htc is giving me way mopre problems then the htc one vx. i really need help. and now im kind of lost what to do. Currently all i have done is unlocked the device.
ADB says my device is there. Threw cmd i can't get it to fastboot using adb reboot fastboot. all it does it reboot teh device, it wont go to bootloader. I do have bootloader unlocked. when i go and make my device go to bootloader manually i try to do the fastboot flash recovery recovery.img it starts to send the file then fails. unknown error. what am i doing wrong?
ok so it seems changing my usb cord fixed it. i got the file sent and rooted my device. thanks for the help MiniBlu gave me !
LordXombie said:
ok so it seems changing my usb cord fixed it. i got the file sent and rooted my device. thanks for the help MiniBlu gave me !
Click to expand...
Click to collapse
That's info that more people should have. The right usb cord can be difference between failure & success. I remember I went through 6 different usb cables jailbreaking my atv2.
For this phone, however, I just used the one that came with it. But I found the automated process to be sticky (not a tech term) it seemed to freeze a lot during the process.
I wound up plugging and replugging the usb when it froze.
It rooted my phone, installed twrp but needed to flash jmz kernel manually. The root tool works though. And to be honest, until I read this I didn't even think that a different cable might fix those issues in the automated process.
The other night for fun I rooted an old kindle hd and I needed to unplug and replug to get that to work. I was using the same cable that came with HTC desire.
***Anyone ever use a fastboot cable? Apparently u need one to install a 2nd boot loader on kindle hd and I'm wondering if that type of cable would resolve issues like this? That's a question not a go ahead to try it. I know very little about that and don't know if it could possibly cause more serious issues. They're cheap on eBay and I'm getting one for the kfhd.

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