[Q] netlix - Xperia Z2 Tablet Q&A, Help & Troubleshooting

Hey, I purchased a Sony z2 tab the other day and noticed it was on the early firmware so I updated it to the. 69
It'd an LTE model, and it All seems to work perfectly except for one or two things.
Netflix, for some reason the audio and the video is badly out of sync by about a second, which makes it pretty unwatchable.
And when I watch movies I downloaded on the video app it has the occasional video stutter also making it difficult to watch.
Any idea what the problem could be and how it could be fixed.
Any help would be appreciated,
Thanks

xX_o2_Xx said:
Hey, I purchased a Sony z2 tab the other day and noticed it was on the early firmware so I updated it to the. 69
It'd an LTE model, and it All seems to work perfectly except for one or two things.
Netflix, for some reason the audio and the video is badly out of sync by about a second, which makes it pretty unwatchable.
And when I watch movies I downloaded on the video app it has the occasional video stutter also making it difficult to watch.
Any idea what the problem could be and how it could be fixed.
Any help would be appreciated,
Thanks
Click to expand...
Click to collapse
I have audio delay issues in Worms which I've seen other people have too so it's likely that if I tried Netflix I would find it there aswell.

Related

[Q] Streaming video quality (Hulu, Youtube)

I've noticed that my streaming video quality on the touchpad leaves a lot to be desired. I've talked to my buddy and he told me he hasn't really noticed anything wrong with it on his. Without actually using his Touchpad, I don't know if it's just me being overly anal, or if there is something really wrong with mine.
Does anyone else get a lot of pixelation when watching online videos?
no issues here. quality looks good. with it overclocked the video is smooth and sweet.
I wish there was an hdmi port to stream when im away from home with no access to my ps3 or xbox
they need a netflix app
This is what my youtube quality looks like. This is full screen at 720p.
http://www.youtube.com/watch?v=FlY2CU30N70
irrompible said:
I've noticed that my streaming video quality on the touchpad leaves a lot to be desired. I've talked to my buddy and he told me he hasn't really noticed anything wrong with it on his. Without actually using his Touchpad, I don't know if it's just me being overly anal, or if there is something really wrong with mine.
Does anyone else get a lot of pixelation when watching online videos?
Click to expand...
Click to collapse
I think if you follow the tweak guide here:
http://www.pcauthority.com.au/Featu...-tuning-and-speeding-up-your-hp-touchpad.aspx
and install Preware . in there there is a HULU fix that was posted. I downloaded & installed it have fantastic streaming quality now. Cheers
Thanks, but that video I posted has all those tweeks done, and the hulu fix applied. I think I'm just going to unload this thing as the main reason I bought it was for videos and it just isn't up to the level I was expecting.
quality
like the last guy i did a race video.
this is a video test. taken with a sony dsc-w80 to showcase the quality of resolution on a touch pad ( oc 1.9 ). comcast 7mb and a pos d-link DI-521 ( 5 years old )with custom firmware
http://www.youtube.com/watch?v=sTYGTspl7VE
hope you like
irrompible said:
I've noticed that my streaming video quality on the touchpad leaves a lot to be desired. I've talked to my buddy and he told me he hasn't really noticed anything wrong with it on his. Without actually using his Touchpad, I don't know if it's just me being overly anal, or if there is something really wrong with mine.
Does anyone else get a lot of pixelation when watching online videos?
Click to expand...
Click to collapse
quality could be attributed to your connection and what is configured on the router you are connected to.

Screen glitches occasionally when viewing 720p HW

Hi,
I've just noticed something strange on my machine: When I watch HW accelerated 720p video the screen glitches every so often, maybe once or twice a minute. It doesn't happen on SW decoding. The glitches are , for example, part of the picture appearing corrupt or in the wrong place for a fraction of a second.
Does this suggest my Tegra is on the way out? I had a quick play of a game to see if it caused glitching but couldn't see anything. Are there any decent video stress test apps out there that could maybe reproduce this?
I hadn't actually noticed this before the new update, but I expect it is just coincidence.
Can you please post the video player you use and maybe some more infos about the video file you used?
The problem you described seems to be similar to what I experience while using Dice Player with mkv files that contain x264 video and ac3 sound. This happens with pretty much every tv series (all made with the standard release rules used for the illegal releases) I watch on my prime.
I get the same with Dice player. I will try others when I get a minute and see if it's the same. Never put two and two together because it happens when I'm not watching a video. But the last few times I noticed it happening it was after I had been playing a video and the player was still "live" in the back ground.
Sent from my Desire HD using xda app-developers app
I get this all the time when watching 720p / 1080p. Its only for a split second.
I was watching How I met your Mother which was 720p last night and a small square where a persons face was kind of corrupted for a second, then went back to normal.
Its also happened with 'A very Harold and Kumar Christmas' which is 1080p.
Both were Mkv files and I use a combination of MX player and BSplayer, because MX player sometimes doesnt play sound for some reason
Same problem here. I have come to the conclusion that the Prime is unable to play 720p or 1080p smoothly. Every single file on every player skips frames every 10 seconds or so when using HW decoding.
This tablet is useless.
I've been noticing the same thing, using the ad version of Dice Player. Most of the video I watch is 720p, h264 or x264.
But I have to disagree with Fizzerr -- I only noticed it after the .28 update. I'm fairly certain this wasn't a problem before -- I'm very picky about video quality -- so I don't believe this means the Prime's hardware is incapable of playing hi-def video smoothly.
I get intermittent frame and sound skips, very jarring. Happens in default player as well as Dice.
mbieler said:
Can you please post the video player you use and maybe some more infos about the video file you used?
The problem you described seems to be similar to what I experience while using Dice Player with mkv files that contain x264 video and ac3 sound. This happens with pretty much every tv series (all made with the standard release rules used for the illegal releases) I watch on my prime.
Click to expand...
Click to collapse
Sorry - I meant to add the player info, but forgot.
I'm using 720p AC3 MKV container files.WEB DL essentially. The problem doesn't seem to happen on non 720p files.
I'm using Dice Player AD, BS Player lite amongst others. Essentially any that use HW acceleration seem to have the issue. I thought it was caused by a bump the machine received as I didn't ever notice this item the bump. Mind you, I did update to the latest firmware around the same time, so this could be the cause.
Essentially is looks like artifacts produced by a dodgy card, but if others are seeing it then there is maybe hope. Perhaps I'll try a non-AC3 720p vid.
Fizzerr said:
Same problem here. I have come to the conclusion that the Prime is unable to play 720p or 1080p smoothly. Every single file on every player skips frames every 10 seconds or so when using HW decoding.
This tablet is useless.
Click to expand...
Click to collapse
My tablet played 720p fine until very recently (either a bump or the new firmware seems to have caused the issue). Hell, I even used the Prime to play SBS video into my Sony HMD and all was fine. I only get stuttering on 720p when I use software decoding.
Danforth said:
...
But I have to disagree with Fizzerr -- I only noticed it after the .28 update.
...
Click to expand...
Click to collapse
In my case I can definitely say that this problem occurred from the very beginning with honeycomb.
I find it only mildly annoying because the happiness about a tablet playing high def videos smoothly (at least almost...) outweighs the glitches. It's THE main reason why i bought this thing.
At least now we know that we are not alone with our problem. Maybe Gary takes a look at this thread and puts the issue on his to-do list
I really want to think this is a firmware issue. I don't recall this happening until I upgraded to the .28 firmware. I also believe it happens at any time using any app (no restricted to just videos), only that it is easier to detect when video watching.
I see similar visual glitches sometimes when web browsing (stock browser) and sometimes see it on my calendar widget on the home screen. Once again, I don't recall having these issues until upgrading to .28 firmware.
The thing is, it is random and doesn't happen at the same spot when I watch again.
It looks like artifacting caused by a GPU that is too hot! Hope I'm wrong.... Or maybe right. Asus'll have to give me a new machine! :laugh:
I would like to weigh in on this
Oh, it's the .28 firmware alright, this coming from someone who has had the Prime since release date, on Honeycomb. Other than .15 which also gave me some video ****ery, all other firmware releases have been fine as far as video. I have been able to watch both 720 video and 1080 Blue Ray mkv files without a hitch, a glitch or a twitch. >28, which took close to 3 months to spit out is the absolute worst release yet, as they focused on a couple of issues, and screwed up a whole bunch of stuff in the process. ANR reduced greatly, WiFi is cranked to the max (so it works only SLIGHTLY sub-par, instead of hugely, but video? The worst. I went back to .21, added my custom build.prop (from Seanzscreams) SIO scheduler, and I am good for the moment. Can't WAIT to see how bad 28.5 or it's successor is. I swear, the longer they take to release, the worse they are, no ****.
In January-March we had FW being pushed every 7-15 days, like clockwork. Then they slowed to a snails pace, and the FW sucks. Lends credence to the theory that they took developers off the Prime, and put them either on Nexus 7 or other tablets such as the 300, and the "new" Infinity. Maybe we SHOULD all start screaming for "free upgrades to the Infinity again, LOL. Mark my words, I saw 32 gb Infinity for $499. If that's correct then the Prime is about to be pulled. I know exactly how they will do it. They will trickle out all the remaining (fixable to a degree) Primes, and keep saying "We arre NOT discontinuing the Prime" Then, when they have dumped the stock, they will say: "Well, we tried, but it just wasn't SELLING" so we HAD to stop production.
Do I sound a bit jaded, LOL? I see a bunch of posts from new forum members in this thread, and I wonder: How much crap are THEY willing to take. I have had more than my share from Asus.
In which case.... how the duck do I go back to the previous firmware?

[Q] Netflix Video Quality?

So I got the White Sony 32 GB in today. For $600 bucks, I was still kind of sketchy.
First thing I did? Arrested Development on Netflix. It looked like crap. I tried Hulu, only slightly better.
The pre-loaded videos and HD videos from YouTube on the other hand were amazing.
So my question is.... Why does Netflix look sooooo horrible? How can I fix it? I have it on the highest quality. My Note 2 and my Wife's GS4 slays the Xperia Tablet Z on Netflix, although it is a larger screen.
Basically the colors don't look vivid at all. They look dull and boring.
Please help. Could be the difference of keeping it or not.
David
i was just wondering the same thing... this is my first tablet... just got it like an hour ago... and i was wondering is it possible that this netflix app is a phone based netflix app and its scaling the image up to tablet size? that's what it kinda looks like... like when it scales a game up and it gets kind of pixelated... that's what it looks like anyway... don't get me wrong... it'll do since it won't be that often that i'm streaming movies on my tablet... but it looks awful.
I watch Netflix frequently on my XTZ. Generally the video quality seems fine. It does sometimes seems pixelated when it's buffering data at the start up of a show.
If you search the XTZ forums you will find that some people have experienced low wifi speeds on the XTZ. Could this be the cause of your problems? Have you checked your wifi speeds. If that is your issue, you could check out the various suggested fixes. (Personally, my wifi speeds have been fine though.)
Netflix recently launched its version in FULL HD for NEXUS 7 with ANDROID 4.3 , I have a Sony zl and the quality of netflix is horrible, I would like if the netflix FULL HD will work in any device with Android 4.3 or google devices?

[Q] Does anyone have good Netflix playback on this tablet?

I have had a great experience with my new Xperia Z1 phone and wanted the Sony tablet as I love the form factor. My primary use is to watch video and do a few emails.
I'm pretty disappointed to find that Netflix works extremely poorly on this tablet and has constant issues with sound sync and dropped frames during playback. We have literally tried everything to improve it including a repair through PC Companion but nothing helps. It may be a wi-fi issue specific to this tablet and I am looking at that today, but it doesn't seem like something we can fix. We have a Nexus 7 and a few phones here and they all work just fine.
Does anyone have flawless Netflix playback on this tablet?
I don't have any major issues but I don't use Netflix much. Sound is in sync and I don't see any frame drops after about 30 seconds of playback. I was watching The Avengers and noticed a green flicker sometimes but that's it.
I have the exact same problems, the sound is slight un-synced and the video quality is not that good at all, i love Sony, but i really am disappointed about this.
I didn't even notice it because I throw my Netflix onto my TV, but I just checked and the sound is definitely not synced up. No dropped frames here, but it's almost unwatchable with how off the sound is.
Sent from my Xperia Tablet Z
I also installed the directv app to stream live channels, and I am still getting the exact same problem.
Netflix works great on my xperia tablet z 321, no issues at all. I use Meow ROM and kernel on my tablet. Make sure you back up DRM keys before unlocking boot loader. Only issue with this 4.3 jb ROM is video cam record is broken, still takes pics fine. I prefer using my gs4 for video record anyways. Meow, meow, meow, meow, meow, meow, babby!:cyclops:
30Seconds said:
I have had a great experience with my new Xperia Z1 phone and wanted the Sony tablet as I love the form factor. My primary use is to watch video and do a few emails.
I'm pretty disappointed to find that Netflix works extremely poorly on this tablet and has constant issues with sound sync and dropped frames during playback. We have literally tried everything to improve it including a repair through PC Companion but nothing helps. It may be a wi-fi issue specific to this tablet and I am looking at that today, but it doesn't seem like something we can fix. We have a Nexus 7 and a few phones here and they all work just fine.
Does anyone have flawless Netflix playback on this tablet?
Click to expand...
Click to collapse
I have had no issues with Netflix on this tablet, even with stock rom. I haven't noticed any sync problems or bad image quality (except maybe the first 30 seconds). Haven't mattered whether I used 3g/4g or WiFi.
Netflix
30Seconds said:
I have had a great experience with my new Xperia Z1 phone and wanted the Sony tablet as I love the form factor. My primary use is to watch video and do a few emails.
I'm pretty disappointed to find that Netflix works extremely poorly on this tablet and has constant issues with sound sync and dropped frames during playback. We have literally tried everything to improve it including a repair through PC Companion but nothing helps. It may be a wi-fi issue specific to this tablet and I am looking at that today, but it doesn't seem like something we can fix. We have a Nexus 7 and a few phones here and they all work just fine.
Does anyone have flawless Netflix playback on this tablet?
Click to expand...
Click to collapse
Mine is running fantastic. I just received my Z a few days ago and absolutely love it!
Still on 4.1 though.
I am experiencing exactly the same problem. I wonder is it something to do with the Bravia Engine being enforced which is causing the delay whilst it performs extra processing on the image? Is there a way to turn this off? It's the only issue I have with this tablet as it is otherwise absolutely fantastic. I also use Plex and Qloud Media Player to stream from my PC and I don't get any lip sync issues with this. Netflix is unwatchable on the Tablet Z.
Just got my Xperia Z Tablet yesterday, and immediately noticed this issue. Came here and I don't know if I should be happy or disappointed to see that others have the same problem. At least I'm not crazy, but neither does it seem like something I can just return my unit over and get one that works.
I had the same thought about the Bravia Engine and you can turn that off in display settings, but it didn't seem to do anything for me. I also tried turning off all sound processing; nothing works, still out of sync.
Very disappointing as Netflix is one of the big things I use a tablet for.
Yeah it didn't work for me neither. Very disappointing. We should expect this to be repaired with the next Tablet Z up yet but that is for certain. This is the only issue I have with the tablet
Sent from my LG-D802 using Tapatalk
I stream netflix on my tablet almost everyday and its perfect, no issues here
Running Stock 4.3
Sent from my SGP311 using Tapatalk
Just upgraded to 4.3... no change.
I wonder if this is something some people just don't notice. I wouldn't say it makes Netflix unwatchable like some others, but to me it's definitely noticeable. It's about a 50ms delay between the picture and sound. Ironically my Xoom plays Netflix better than the Xperia Z.
badasscat said:
Just upgraded to 4.3... no change.
I wonder if this is something some people just don't notice. I wouldn't say it makes Netflix unwatchable like some others, but to me it's definitely noticeable. It's about a 50ms delay between the picture and sound. Ironically my Xoom plays Netflix better than the Xperia Z.
Click to expand...
Click to collapse
Trust me, if those things were happening to me i WOULD notice, specially audio sync issues
Sent from my C6906 using Tapatalk
negrobembon said:
Trust me, if those things were happening to me i WOULD notice, specially audio sync issues
Click to expand...
Click to collapse
That makes me wonder if I should try exchanging mine. You're running totally stock 4.3? I have not rooted or made any other changes to mine, just installed a few other apps that I normally install. It seems really weird that only this one app would be affected, but I guess if not everyone has this problem, it could be a batch of defective audio chips or something. The strange thing is the audio is actually *late* on mine, so it's not the picture lagging, it's the audio.
Is anyone else running totally stock 4.3 that has *no* sync issues in Netflix? Perfect sync?
badasscat said:
That makes me wonder if I should try exchanging mine. You're running totally stock 4.3? I have not rooted or made any other changes to mine, just installed a few other apps that I normally install. It seems really weird that only this one app would be affected, but I guess if not everyone has this problem, it could be a batch of defective audio chips or something. The strange thing is the audio is actually *late* on mine, so it's not the picture lagging, it's the audio.
Is anyone else running totally stock 4.3 that has *no* sync issues in Netflix? Perfect sync?
Click to expand...
Click to collapse
Yeah mine is totally stock completely unmodded, perfect netflix sync, no late audio, i just used it for an hour an i had no issues
Though im curious, does locking the device mid video and then unlocking it trigger the delay? It hasnt happened on netflix but sometimes when im watching anime using MX player and i lock the device while its playing and then unlock it the audio starts to lag but it fixes itself by rewinding the video a bit
Sent from my SGP311 using Tapatalk
Mine is really noticeable. I'd estimate it's about 300ms out. Totally ruins watching Netflix. Plex works perfectly however
Sent from my LG-D802 using Tapatalk
negrobembon said:
Though im curious, does locking the device mid video and then unlocking it trigger the delay?
Click to expand...
Click to collapse
No, it's just always there. I've tried starting and restarting Netflix in a bunch of different ways, including booting clean, waiting until everything's finished loading and then starting it up; closing down every single running service and then starting it; starting a video, backing out and then resuming it; starting a video and scrubbing to different points; pausing and then resuming; killing the Netflix process and then restarting Netflix; alternately turning on and off every single audio and video processing feature (by which I learned that the Bravia engine actually makes the PQ worse, but that's another issue); I mean no matter what I do, it's still out of sync. And it is the only video app that is. YouTube, Play Movies, the Sony Movies app, MX Player, etc. all play fine. It's just Netflix. It's bizarre.
I am seriously thinking about returning mine and just trying another one. (Problem is I always seem to buy tablets right before going on trips, and I need it.) Since *some* people seem to have good playback, and absolutely none of the reviews I've seen have mentioned this, I really wonder if there's not some weird defect with the ones that are affected by this problem. But it's just really strange that it's only in this one app. OTOH, it definitely does not happen on any other Android tablet I've used, so it seems like a tablet problem rather than a Netflix problem.
badasscat said:
No, it's just always there. I've tried starting and restarting Netflix in a bunch of different ways, including booting clean, waiting until everything's finished loading and then starting it up; closing down every single running service and then starting it; starting a video, backing out and then resuming it; starting a video and scrubbing to different points; pausing and then resuming; killing the Netflix process and then restarting Netflix; alternately turning on and off every single audio and video processing feature (by which I learned that the Bravia engine actually makes the PQ worse, but that's another issue); I mean no matter what I do, it's still out of sync. And it is the only video app that is. YouTube, Play Movies, the Sony Movies app, MX Player, etc. all play fine. It's just Netflix. It's bizarre.
I am seriously thinking about returning mine and just trying another one. (Problem is I always seem to buy tablets right before going on trips, and I need it.) Since *some* people seem to have good playback, and absolutely none of the reviews I've seen have mentioned this, I really wonder if there's not some weird defect with the ones that are affected by this problem. But it's just really strange that it's only in this one app. OTOH, it definitely does not happen on any other Android tablet I've used, so it seems like a tablet problem rather than a Netflix problem.
Click to expand...
Click to collapse
Maybe its a problem with the netflix app itself? Maybe its conflicting with some of your settings or something and that's why only some users have the issue
Sent from my C6906 using Tapatalk
negrobembon said:
Maybe its a problem with the netflix app itself? Maybe its conflicting with some of your settings or something and that's why only some users have the issue
Click to expand...
Click to collapse
Well, I just did a factory restore and the first thing I did was run Netflix, totally clean system. Same result - out of sync. This thing is going back to Best Buy. If the next one is the same, well, then I've gotta decide what to do... my Xoom plays Netflix better than this and it also gives me live TV (which the XTZ doesn't)...

Netflix audio out of sync.

My Netflix audio has been out of sync since I first got my G3. My network is fine as Netflix works perfectly on PC, iOS devices, Chrome casts etc. The audio seems about 1 second behind the video. Anyone have a solution or have the same problem?
Sent from my VS985 4G using XDA Free mobile app
I typically watch on my chromecast, but the few times I have watched on the phone everything has looked good. If you're running ART try switching back to Dalvik. Other than that, try the typical force stop/restart on the netflix app and then a full on reboot. If it's still laggy then I'm out of ideas.
Thanks for the suggestions. Unfortunately I've tried all or them. So far
I'll update if u get it fixed. (and yeah casting is fine for me with my phone because it isn't really my phone doing the playback but rather the actual chromecast)
Sent from my VS985 4G using XDA Free mobile app
I have been getting the same problem
Maybe its because the image quality is much better than on most other devices that its arriving slower than the audio? That's my best guess. Its not super annoying, the delay is small enough that if you don't pay attention to who is speaking then you cant really tell. But it is noticeable. And if there is a fix that would be awesome.
kaizzer123 said:
Maybe its because the image quality is much better than on most other devices that its arriving slower than the audio? That's my best guess. Its not super annoying, the delay is small enough that if you don't pay attention to who is speaking then you cant really tell. But it is noticeable. And if there is a fix that would be awesome.
Click to expand...
Click to collapse
I have this problem too. Tried downgrading Netflix but no luck. Tried different Roms too and nothing. It's pretty annoying. Funny thing is I don't have these issues with video players or videos streaming from YouTube.
Just found this thread researching this issue. Just got my G3 yesterday day. Everything is still on stock. Anyone notice if other video apps suffer the same problem? I ask because to me it feels like video generally looks a bit like overprocessed motion-interpolated modern tv sets. And if the g3 uses stuff like that it might be related...

Categories

Resources