[Q] Z2 D6503 Wifi Issues? - Xperia Z2 Q&A, Help & Troubleshooting

I seem to be getting the same sort of wifi issues as previously stated elsewhere in this forum. I cannot hold a wifi connection on the 2.4ghz band fro more than 20s before its dissociated (ie i still have full connection to the router (3 bars) but cannot get through to the internet). This happens no matter what router i am connected to, whether its at home or at work.
I have tried:
[*]Setting the Wifi optimization checkbox off. No difference
[*]Avoid poor connections is off. No difference.
[*]Stamina mode is off. No difference.
[*]Keep Wifi on during sleep is set to Always. No difference.
[*]Sleep timeout to 30mins. No difference.
[*]I have factory reset the phone. No difference.
[*]Repaired the phone firmware with PC Companion. No difference.
I have also check to see if it is my router at home. I have switched between every channel available which made no difference. Security is Wpa/Wpa2 PSK AES which makes no difference. I only have the 2.4ghz available on that router at home (same at work).
My Note 3 and HTC One connect to both routers with no problems at all and do not drop out. Same goes with Sony Vaio Laptop.
I have installed Wifi Fixer on my Z2 to see if it can alleviate the problem and it does somewhat. instead of manually having to turn on and off the wifi toggle to reestablish a connection, the Wifi Fixer does it for me.Approx. every 20-30s in its log it will show the phone "dissociating" from the router, and the the app tries to "reassociate" the connection.
I can connect through wifi transfer to my Note 3 without issue, and the same goes for my TV, so it cant be a hardware fault, as the connection is still excellent strength for both (as well as the router, tested with Wifi Analyzer). This is a very frustrating problem as it makes watching youtube movies impossible, and hotspotting, skype calls, etc.....
And dont even get me started on the bluetooth dropouts. I am disconnected from a bluetooth connection every 66-70s without fail no matter what i try. No issues with my Note 3 and HTC One in the exact same conditions. It will disconnect then reconnect straight away with a delay of about 3 seconds, which makes calls and listening to music a VERY unpleasant experience.
Any ideas on how to fix this? I love everything else on this phone but this wifi/bluetooth connection issue is making it unusable. :crying:
I am on the .55 baseband version if that helps anyone

Related

WiFi disconnect, while dowloading torrents on android

When i downloading torrents using my android phone over the WiFi, its connection lost several times. My phone WiFi policy is "Keep WI-Fi on during sleep" as "Always". I use "Ttorrent" app client. Most of the time Ttorrent display "No suitable network" error. If i turn on the screen, problem not fix.
I have android 4.0.3 ROM and i connected my phone into my ADSL router, not a public.
Are there any solution for me?
Thanks!
Did you rule out the signal strength and wifi network quality? It might just be that the connection is flaky. One way to test is just sitting close to the access point or.. to change it to a different channel (when you suspect interference from neighbor routers is the issue)
nheinen said:
Did you rule out the signal strength and wifi network quality? It might just be that the connection is flaky. One way to test is just sitting close to the access point or.. to change it to a different channel (when you suspect interference from neighbor routers is the issue)
Click to expand...
Click to collapse
Thanks friend your reply!
If I move my phone close to the router, its not fix. Also its possible affect, my neighbors Wi-Fi connections (because of the distance of neighbor houses, to my place). Is it a effect of my router settings?
Sent from my WT19a using Tapatalk 2
Is there an option in your client to lower the maximum number of connections? That's a recommendation from the developers of adownloader, which is what I use
I am having the same problem.
I've tried so many things, on the phone and router.
Nothing has solved it.
I've adjusted a lot of settings on the router which have made no difference, I've used different types of security, wep, wpa, wpa2, no security at all. Static ip, changed dhcp lease times etc
On the phone I've tried setting a static ip, flashing different kernels, using different torrent clients, lowering number of global connections to 1 etc
I've also tried a few apps from the play store, wifi fix, wifi static etc
The wifi will just randomly disconnect when I download any torrent, there is no pattern to it but I can't download any torrent without disconnecting.
I would love to know a fix.
I'm using a galaxy s3
One thing I want to try is a different router to rule out whether the problem is the router side or the phone side.
At the minute I have no idea what is causing the issue.
I don't get disconnected when browsing the web etc on my phone.
If I use my pc or laptop to download torrents I don't get disconneted.
Ok I've finally worked out why I was getting drop outs.
For some reason when I use wpa2 with aes ecryption I get disconnected when downloading torrents.
When I use wpa and tkip I get no disconnects at all.
It's not a good solution as I get slower speeds using wpa and tkip but at least I don't get disconnected.
I wonder if this will be fixed?
This is an ICS bug. No matter what you have your wi-fi sleep policy set to, when the screen goes off the performance drops drastically. Download the Wi-Fi High Performance Widget from the market. When tap to enable the widget, your wi-fi will run at 100% performance no matter your screen state.
This isn't a sleep issue though. I have wifi set to always on keep wifi on during sleep.
Even the op said he tried leaving the screen on.
I set screen timeout to 10 minutes so I can monitor the application and also set screen on within adownloader and I get disconnected.
The only fix for me is using wpa and tkip encryption.
As soon as I use wpa2 and aes encryption I get disconnections when downloading.
gs3 said:
This isn't a sleep issue though. I have wifi set to always on keep wifi on during sleep.
Even the op said he tried leaving the screen on.
I set screen timeout to 10 minutes so I can monitor the application and also set screen on within adownloader and I get disconnected.
The only fix for me is using wpa and tkip encryption.
As soon as I use wpa2 and aes encryption I get disconnections when downloading.
Click to expand...
Click to collapse
Well, probably a hardware issue. I have no issues using the same wifi configuration and downloading torrents. And like I said..it really doesn't matter if you have keep wi-fi on during sleep checked. That doesn't matter at all. The performance will degrade so much when the phone is asleep that you might as well have it turned off. No, your wi-fi won't sleep, but it won't be running anywhere near its top performance, which is what the widget is for.
Wow. I have been trying to solve the same problem for last 2 weeks. upgraded windows drivers, router firmware, tweaked utorrent settings and whatnot. finally after reading your answer i changed my wifi authentication from wpa2+aes to wpa+TKIP and WOW. it worked. my wifi is not dropping anymore. I dont why WPA2+AES should cause this problem. BUt this tweak in authentication has finally worked for me.

Z2 wifi slow

Having problems with Wifi streaming and YouTube very slow, stop and start every few seconds, got to be the phone as all my other devices stream fine. I have unchecked avoid poor connections in wifi advanced.
Any one else having this problem, will try factory reset.
UK sim free 14w18, firmware 55
Sent from my D6503
I've seen factory resets cure a few problems on here so try that 1st but isn't there a .69 firmware available now as well, maybe try that to?
Sent from my GT-I9300 using XDA Premium 4 mobile app
Good old factory reset and it's working fine.....hasn't. Worked
EDIT.......wifi speeds are slow again, can't watch YouTube or stream films, it's only on this device, ipad 2, galaxy s3 and s2 all stream with no problems.
Can't download the 6 free promo films either as download fails after a short while.
Sent from my D6503
My facebook app is not working great in my phone. Youtube has been fine so far but I find my internet quite slow at home as I have rubbish internet speed. Also in peak times I get very slow internet connection.
Wifi speed still slow, only on this device,
Also is the . 69 firmware carrier specific?
No firmware update prompt on my phone.
no option for 5GHz in wifi advanced menu
Sent from my D6503
A couple of things to try:
* test with other access points
* restarting the router
* disconnecting other devices
* forgetting the network on the z2 and readding it
I actually got great wifi speeds with my z2. It was even able to max out a 100 Mbps cable broadband connection on an AC router. Worked fine in n-mode also.
Sent from my 2013023 using Tapatalk
Have you tested on any other networks?
Take a trip to Starbucks! See if you get any better speeds there (and a nice latte, damn I'd kill for one right now).
glas to see im not the only one. Google Play Store @ 0.02mb/s
What kind of router do you have and how far is it? I'm able to maintain 2-3MB/s (16-24Mbit/s) over a distance of 20 feet with walls and everything in between.
After getting my phone last Tuesday ive noticed this little bug as well, sometimes downloading/updating google play apps it'll be like 0.5MB/sec but usually when I use drop down menu and quick settings and turn off wifi(give it about 10/20secs) then reactivate it im back to around 8-14Mb/sec, some apps dont even show a download progress its that fast lol.
I believe it might be a 5Ghz wifi problem as my BT hub shows my phone connecting to 5GHz channel with no way to stop it apart from turning 5Ghz off at the router :/
So hopefully sony will either fix bug or give us more wifi options like already mentioned so we can make phone connect to what we want.
K stand corrected phone can/does switch between 2.4Ghz/5Ghz, router shows phone connected at 2.4Ghz now. Just updated an app while connected on 2.4Ghz and no problem.
Z2 D6503 Wifi dropping issues
I seem to be getting the same sort of wifi issues as previously stated. I cannot hold a wifi connection on the 2.4ghz band fro more than 20s before its dissociated (ie i still have full connection to the router (3 bars) but cannot get through to the internet). This happens no matter what router i am connected to, whether its at home or at work.
I have tried:
Setting the Wifi optimization checkbox off. No difference
Avoid poor connections is off. No difference.
Stamina mode is off. No difference.
Keep Wifi on during sleep is set to Always. No difference.
Sleep timeout to 30mins. No difference.
I have factory reset the phone. No difference.
I have also check to see if it is my router at home. I have switched between every channel available which made no difference. Security is Wpa/Wpa2 PSK AES which makes no difference. I only have the 2.4ghz available on that router at home (same at work).
My Note 3 and HTC One connect to both routers with no problems at all and do not drop out. Same goes with Sony Vaio Laptop.
I have installed Wifi Fixer on my Z2 to see if it can alleviate the problem and it does somewhat. instead of manually having to turn on and off the wifi toggle to reestablish a connection, the Wifi Fixer does it for me.Approx. every 20-30s in its log it will show the phone "dissociating" from the router, and the the app tries to "reassociate" the connection.
I can connect through wifi transfer to my Note 3 without issue, and the same goes for my TV, so it cant be a hardware fault, as the connection is still excellent strength for both (as well as the router, tested with Wifi Analyzer). This is a very frustrating problem as it makes watching youtube movies impossible, and hotspotting, skype calls, etc.....
And dont even get me started on the bluetooth dropouts. I am disconnected from a bluetooth connection every 66-70s without fail no matter what i try. No issues with my Note 3 and HTC One in the exact same conditions. It will disconnect then reconnect straight away with a delay of about 3 seconds, which makes calls and listening to music a VERY unpleasant experience.
Any ideas on how to fix this? I love everything else on this phone but this wifi/bluetooth connection issue is making it unusable.
connecting to my bt home hub 4 via 5GHz band only has solved my wifi drop out problems.
Sent from my iPad using Tapatalk HD
For me slow Wifi resulted in many issues, You-tube video cannot be played, video streaming from a network storage cannot be done, Facebook videos will stop at the middle etc where the most evident issues. I tried everything possible to resolve this issues and searching the internet also didn't help. Finally decided to fresh install, used PC companion and re-installed the complete software, then restored all apps using google backup service. After this there is no issue till now. The software version is the same I had before reinstall. But now the Video streaming and apps using internet become very responsive.
thanks
HCP

[Q] Connection issues

Hey everyone, I got myself a Z2 recently and have been very happy about it for the most part. However, some things seem to not function a 100% the way it's supposed to.
Some times after it's been to sleep and I try browsing online with it using either 3g/4g or wifi the phone says it has a connection, but nothing loads. All I have to do to solve this is to refresh the wifi/3g connection manually, and then it works. It's rather annoying to always go through that procedure every time I want to use my phone, so I'm wondering is there anything I can do about this? Or anyone experienced anything similar?
Vegard
I have the same issue with WiFi while the phone sleeps or is active (no probs with mobile data though!), but I was not able to determine whether it's my router, the phone, or a combination of the two (though I have a hunch).
When I'm in my room which is unfortunately the farthest from the router, and the connection drops, my Z2 is not able to reconnect on its own. Have to disable/enable WiFi or else it's stuck in an infinite loop of connecting and obtaining an IP.
Now, I'm fine with a dropping connection occasionally given the distance and the... quality of my router. However, my laptop is able to reconnect automatically.
I have tried lots of possible solutions: WiFi sleep policy, static IP or DHCP, disabling/enabling WiFi optimisation or Auto-IP, switching WiFi channels, and various WiFi fixer apps. Nothing worked.
My guess? There is a bug in the stock firmware that makes the phone unable to reconnect if a connection is forcibly dropped . Pair this with a crappy router and you have a recipe for inconvenience.
Unfortunately, I have no spare router to confirm this, and with the bugs in CyanogenMod I am reluctant to flash for now.
Also, I am sure this is not a hardware fault of the phone in my case since I notice this behaviour at home in my network only.
Do you guys possibly know where I could find some logs related WiFi? I wanna get to the bottom of this.

Fixes for slow and dropping wifi

(April 24th, 2015) After searching for a solution to my wifi dropping I collected a comprehensive list that has helped in one way or another. After seeing similar issues on S5 phones it appears this isn't solely a S6 problem. If you find or have used a method not on the list please report and I'll add it.
Possible fixes for Galaxy S6 WiFi problems:
Factory Reset
“Forgetting” your Wifi Network and Reconnecting
Settings ->Wi-Fi. Hit menu then Advanced. Make sure Keep Wi-Fi on is set to Always.
Settings, more networks, mobile network, uncheck Connection Optimizer
Under the Wi-Fi settings uncheck "Smart Network Switch"
Resetting the Modem/Router
Settings→wifi→WPS Button and same button on modem/router to 'lock on'
Switching from DHCP to Static Connection on Phone
Connect to your router's 2.4GHz band instead of 5GHz
Install a DNS changer app, select primary/secondary servers to Google or yandex.
Changing the Router Bandwidth Settings
Changing the Router’s Broadcast Channel
Adjusting the router security settings to WPA or WPA2
Enable WMM in your router settings
Disable IPV6 in your router settings
Calling your ISP and upgrading to a Higher Bandwidth/Speed
Wipe phone cache
1) Power off the Samsung Galaxy S6
2) Hold the power off, volume up and the home button all at the same time
3) After some seconds, the Galaxy S6 will vibrate once and the recovery mode is started
4) Search for the entry called “wipe cache partition” and start it
5) After a few minutes the process is complete and you can restart the Galaxy S6 with “reboot system now”
Disable phone's wifi power saving mode
1) Open your phone dialer
2) Enter *#0011#
3) Select more (top right)
4) Select WiFi
5) Turn off WiFi power save mode(enabled by default)
6) Exit and hopefully your WiFi connectivity issues will no longer be a problem
Click to expand...
Click to collapse
(April 11th, 2015) Anyone experiencing wifi dropping out? It seems to happen when I require it, ie browsing themes or downloading apps. It will lose wifi and the lte icon appears and the screen freezes temporarily until wifi is restored. Last night this happened like 6 times one after another which wasd very annoying.
WiFi working petectly fine connected to my as router
Sent from my Samsung Galaxy s6 Edge
Yes, I am having the same issue. WiFi drops out, screen freezes and then WiFi comes back and everything works again :/
It seems to have settled down a little now, only seems to happen when there is quite a bit of WiFi activity.
It kept happening to me while I was downloading a GPS map and also when syncing Spotify.
I am connected to a 5GHz AC router, what sort of connection are you using?
Yes,
My device has also done this also around 4 - 5 times and i was thinking could it be Smart Network Switch which is on for me.
i have also noticed the wi-fi has dropped out for when the phone is asleep and i awake it.
`````If smart network switch is enabled, your device will be connected to a mobile network automatically when the Wi-Fi connection is unstable. `````
Master2k5 said:
Yes,
My device has also done this also around 4 - 5 times and i was thinking could it be Smart Network Switch which is on for me.
i have also noticed the wi-fi has dropped out for when the phone is asleep and i awake it.
`````If smart network switch is enabled, your device will be connected to a mobile network automatically when the Wi-Fi connection is unstable. `````
Click to expand...
Click to collapse
I don't have Smart Network Switch enabled, so it isn't that for me.
My WiFi always stays connected through sleep though.
What sort of connection are you on? G/N/AC/2.4GHz/5GHz?
IakobosJ said:
I don't have Smart Network Switch enabled, so it isn't that for me.
My WiFi always stays connected through sleep though.
What sort of connection are you on? G/N/AC/2.4GHz/5GHz?
Click to expand...
Click to collapse
i am on a 5GHz BT hub 5
My Smart Network Switch is off and I'm in the same room as my router so signal or the setting isn't the issue. Anyone using a Sprint Airsve in-home signal booster?
Liksys E4200 802 11 N router
I'm going to a friend's house later and will see if the same issues occur on his network.
I'll be able to do some tests at work tomorrow.
I haven't had it happen today at all :/
I downloaded Angry Birds Space 3 times this morning and no wifi drops. I was on the road and something locked up where I couldn't swipe between home screens or open the app drawer, noted I had wifi on even though I was in the car outside of a network. Didn't get to test the wifi at my friend's house but just tried downloading AB again and wifi dropped out.
This is getting annoying. Thinking I might see about going in to BB to exchange, this isn't a glitch I can live with or risk being a hardware defect. I plan on contacting Samsung to make sure they make a note, hopefully they are aware of this.
Galaxy S6 (not the edge.) Same issue. Wifi drops. Music stutters. Have to turn wifi off and back on to reconnect. Using Apple airport express.
Same thing here with galaxy s6 edge. Wifi keeps dropping out. Web pages too slow to load.
Will return the phone tomorrow.
Sent from my SM-G900W8 using XDA Free mobile app
Jesus, these phones are gitchy as all hell. I get mine Thursday. Going to mess around with it for a week and if I keep having these same problems I'm just going to return it and move to something else. I've never seen soo many issues with a new phone in both software and hardware.
If anyone can test other wifi networks or exchange phones, please report back with results.
Googling turned up a similar problem people had with the S5, some found fixes while others didn't.
http://forums.androidcentral.com/sa...msung-galaxy-s5-constantly-dropping-wifi.html
Another link lists some speed fix options for the S6
http://recomhub.com/blog/how-to-fix-samsung-galaxy-s6-slow-wifi-problem/
How to Galaxy S6 slow WiFi problems:
Factory Reset Galaxy S6
“Forgetting” your Wifi Network and Reconnecting
Resetting the Modem/Router
Switching from DHCP to Static Connection on Phone
Switching DNS to Google’s Addresses on Phone
Changing the Router Bandwidth Settings
Changing the Router’s Broadcast Channel
Adjusting the Modem/Router Security Settings and even Disabling Security
Calling your ISP and upgrading to a Higher Bandwidth/Speed
How to fix slow wifi on Galaxy S6:
Power off the Samsung Galaxy S6
Hold the power off, volume up and the home button all at the same time
After some seconds, the Galaxy S6 will vibrate once and the recovery mode is started
Search for the entry called “wipe cache partition” and start it
After a few minutes the process is complete and you can restart the Galaxy S6 with “reboot system now”
Click to expand...
Click to collapse
I tried a few of those, others aren't necessary. I did 2 factory resets and the wifi was fine downloading 54 apps but dropped at the last one, and lasted all 55 but dropped later. I'm going in for an exchange tomorrow unless someone posts a magic fix.
The Recomhub website helped me fix my WiFi dropping problem. Thanks for the link, it really solved my issues!
5GHz Network
I've been testing this, because it is really annoying me now.
When I am connected to my 5GHz AC Network at home it drops out and freezes the phone quite a bit.
When I am connected to my 2.4GHz N Network at home, there is never an issue. Wireless actually seems to work better on this network.
So, for me at least, this problem is being caused by the 5GHz networks and switching back to 2.4GHz makes the problem go away.
This is an annoying bug, I have emailed Samsung about it, let's see if anyone replies.
My router is Simultaneous Dual-Band N (2.4 & 5 GHz) so I wonder if that is causing my issues. No idea how to remedy it at the moment.
rank78 said:
My router is Simultaneous Dual-Band N (2.4 & 5 GHz) so I wonder if that is causing my issues. No idea how to remedy it at the moment.
Click to expand...
Click to collapse
Mine is too, but I have the ability in the router to separate the two networks, so my 5GHz network has a different SSID than the 2.4GHz one.
I've been connected to the 2.4GHz network all of tonight and done quite a bit of downloading to test it and it hasn't dropped out once, yet on 5GHz it would have done it at least twice already by now.
I cannot replicate this problem at work on the 5GHz Network. It must be something to do with the channels they are set at.
I will try and change some channels on the work network, see if I can get it the same as at home and then test again.
I have a call booked with Samsung who are going to remote my phone, hopefully they can pinpoint something
I can't even connect to my home's 5GHz, the 2.4GHx is what I'm testing.
I went to BB Wednesday and the Samsung rep wasn't aware of any wifi issue or remedies beyond what is mentioned in this thread. Of course I didn't lose wifi the brief time on their wifi network so the guy didn't know what to say other than contact Samsung support.
I tested this at my house last night.
64GB White Edge AT&T on 5.0.2
E3000 router with DDWRT
N700 Router with DDWRT
Both dual band, both running 2.4 and 5 Ghz
Both set to 40 channel width
Both with channels spanned correctly for no overlapping
Never lost connection while downloading and updating all apps throughout about 2 hours of use. Speeds saturated my broadband link (50Mbits/Sec) and never had a problem. However, I don't know about battery drain as I'm brand new and still letting everything settle for another few days before commenting/testing.

WiFi Reconnection issus

Anyone else having problems reconnecting to a WiFi connection, or even seeing WiFi SSIDs after disconnecting from WiFi?
This happens to me intermittently. I have 5 WiFi SSIDs in my house. 2.4G and 5G from the FIOS router, and the same from a WiFi access point on another floor at the other end of the house, and a Guest network from the AP. I can normally see all of them from any point in the house, as well as half a dozen from nearby neighbors. And my s9+ normally connects, automatically, to my primary 5G connection without any problem.
But occasionally, after being out and coming back home, or after the phone has been asleep for a while, it won' see any SSIDs. Not mine, or the neighbors. I've tried scanning for WiFi networks, turning WiFi off, waiting a few, and turning it back on, but it doesn't see anything, and won't connect. I've even tried manually inputting the name of one of my access points, but the phone won't find it.
Turn on WiFi automatically is on, WiFi power saving mode is off (although I've had the same issue with it turned on), Keep WiFi on during sleep was set to While charging. I've changed it to always, but it will be a while to see if that helps.
The only way I've found to get it to see WiFi networks again is to reboot the phone.
Oh, and other devices, including other Android phones, see all the SSIDs without issue.
Any thoughts or ideas?
I have te same issue here, I can't find a fix.
Mine will not connect to mobile date after I turn my wifi off. I have to reboot the phone in order to be able to make a call or use data. It all seemed to happen when a pop up came on to enable wifi calling. I can't figure out how to turn that off.
I don't have acupp1's issue with mobile data, but I seem to have resolved the WiFi connection issue by not letting the phone turn WiFi off during sleep. Haven't had the problem since I changed that setting.
I got the same problem since I rooted
Been trying to figure out if its a VENDOR Firmware problem or what. I do know that every developer says its a bug with the s9 when rooting. I've personally watch the live log on TWRP when flashing and seen where it mounts the VENDOR Firmware and then unmounted at the end. So it could possibly be a problem between TWRP and the s9 ROMs idk know exactly yet but I'm looking for a solution also. But I'm going to try what you did with your WiFi then report back here.

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