[Q] Connection issues - Xperia Z2 Q&A, Help & Troubleshooting

Hey everyone, I got myself a Z2 recently and have been very happy about it for the most part. However, some things seem to not function a 100% the way it's supposed to.
Some times after it's been to sleep and I try browsing online with it using either 3g/4g or wifi the phone says it has a connection, but nothing loads. All I have to do to solve this is to refresh the wifi/3g connection manually, and then it works. It's rather annoying to always go through that procedure every time I want to use my phone, so I'm wondering is there anything I can do about this? Or anyone experienced anything similar?
Vegard

I have the same issue with WiFi while the phone sleeps or is active (no probs with mobile data though!), but I was not able to determine whether it's my router, the phone, or a combination of the two (though I have a hunch).
When I'm in my room which is unfortunately the farthest from the router, and the connection drops, my Z2 is not able to reconnect on its own. Have to disable/enable WiFi or else it's stuck in an infinite loop of connecting and obtaining an IP.
Now, I'm fine with a dropping connection occasionally given the distance and the... quality of my router. However, my laptop is able to reconnect automatically.
I have tried lots of possible solutions: WiFi sleep policy, static IP or DHCP, disabling/enabling WiFi optimisation or Auto-IP, switching WiFi channels, and various WiFi fixer apps. Nothing worked.
My guess? There is a bug in the stock firmware that makes the phone unable to reconnect if a connection is forcibly dropped . Pair this with a crappy router and you have a recipe for inconvenience.
Unfortunately, I have no spare router to confirm this, and with the bugs in CyanogenMod I am reluctant to flash for now.
Also, I am sure this is not a hardware fault of the phone in my case since I notice this behaviour at home in my network only.
Do you guys possibly know where I could find some logs related WiFi? I wanna get to the bottom of this.

Related

[Q] WIFI connection stops transfering data

Hi, is anyone has the same problem? When I'm connected at home to my Tenda router (WIFI b/g/n) after cca 30 min. my phone WIFI stops sending and recieving data, Skype is offline, etc... but WIFI in phone is stil switched on. After I switch WIFI off and back on (on my Samsung, not on my router), everything works good for a while and after cca 30 min. is situation the same. Is there in Samsung any WIFI sleep mode or something like that? Or some settings, which is not visible? Any other suggestions? Sorry for my poor English. Thanx in advance.
I'm having the same problem. But I did a factory reset and it works fine afterward.
And just few hours ago, I encountered this problem again. What did to get this error was, I pressed "on samsungapps" and it failed to update and thus results wifi connection stopping. What about you? Also my Kies air is not working.
are you guys sure you have wifi sleep policy set correctly? just to be sure, settings, wireless, wifi, menu button, advanced, wifi sleep policy to NEVER.
Yes. And also even if i manually disconnect and reconnect the wifi back. The data still doesn't come in. It is stated there as connected but no data at all.
Somehow Wifi keeps searching every few seconds, even thought it's connected.
This is bound to cost in battery life too.
I have reseted router to default settings, disabled n mode, disabled security (only mac filtering is on), disabled all unnecessary features and PROBLEM IS SOLVED !!! Thanx God Tomorrow I will experiment with router settings to know, what was causing this error ;-)
Well at least u're connected, I'm facing the same problem as the thread starter. No data flow at all. Browser showing me offline msg. I had the same problem on the 1st day with the phone after I woke up. previously playing with most of the default aps. So i'm not sure what went wrong, did a factory reset and it works fine.
Until, few hours ago, I tried my kies air which didn't work. Browser couldnt load the address given. And I thought i had an outdated kies air, so i went to click on samsungapps, which failed to update me. At that point the wifi is still working, i leave my phone for about 30 mins, and when i came back. The same problem which happened on the 1st day came back. I was hoping to find an answer here so I didnt do the factory reset it. On another note, the phone wifi works after restart, but wouldn't last.
Edit: The wifi works after i resetted my modem to default. oh well. at least that solved it.
lukecz said:
I have reseted router to default settings, disabled n mode, disabled security (only mac filtering is on), disabled all unnecessary features and PROBLEM IS SOLVED !!! Thanx God Tomorrow I will experiment with router settings to know, what was causing this error ;-)
Click to expand...
Click to collapse
Hi,
Did you find out what setting was causing the connection issue? I also have this problem with my Tenda router. I thought it might be the wireless N, but disabling that doesn't fix it. I have a wireless distribution system set up with other tenda routers so didn't want to disable all the settings to troubleshoot if i can help it!
Thanks
spen2 said:
Hi,
Did you find out what setting was causing the connection issue? I also have this problem with my Tenda router. I thought it might be the wireless N, but disabling that doesn't fix it. I have a wireless distribution system set up with other tenda routers so didn't want to disable all the settings to troubleshoot if i can help it!
Thanks
Click to expand...
Click to collapse
I have the same problem, my router is N and the conection between SGS2 and my router is bad. Any idea?
Same problem here, I'm running WZR-AGL300NH in access point connected to my Ubuntu Server. Everything else works in the house just fine but SG2 stops transmitting data after a while.
I recently upgraded to KF1 firmware (and unknowingly wiped out whole phone, being on the bleeding edge and that didn't seem to help.
I would very much appreciate all tips because this problem is very annoying!
Additional Info:
- Buffalo is running latest firmware
- Authentication WPA2-PSK
- Encryption AES
paranoidi said:
Same problem here, I'm running WZR-AGL300NH in access point connected to my Ubuntu Server. Everything else works in the house just fine but SG2 stops transmitting data after a while.
I recently upgraded to KF1 firmware (and unknowingly wiped out whole phone, being on the bleeding edge and that didn't seem to help.
I would very much appreciate all tips because this problem is very annoying!
Additional Info:
- Buffalo is running latest firmware
- Authentication WPA2-PSK
- Encryption AES
Click to expand...
Click to collapse
Same symptoms here. Cisco DDR2200. WPA2 PSK. Haven't tried fiddling with the router yet.
This seems to be a common problem. Anyone knows of a definitive fix?
Bump...I have the same problem and the issue persists even after i reset the phone
Sent from my GT-I9100 using XDA App
Glad I found this, thought it was the ROM I had flashed to the phone (which is VillainROM)
I keep losing connection from my phone via wifi like everyone else in this thread
edit: I've just assigned my phone an IP address via my routers settings and I can connect to the net again
Also when it wasn't working, I couldn't ping the phone. When I assigned the IP just now I still couldn't ping it.
When I did a tracert to it, I could get to it when the IP was assigned and when it wasn't.
I have no removed the assigned IP for the phone from the router. Wifi connection is still working after disconnecting/reconnecting wifi on the phone.
I can also now ping the phone, where as before it was getting timeouts.
Also when it wasn't working the first time when I did a tracert it was showing up as HPsomething (didn't make note of the numbers)
this time when it is working it's just showing up as the IP address when doing a tracert.
Another update:
Just checked my printer, it has an IP address manually set on it, which at one stage when the phone wasn't working for internet it had the same IP as the printer, hence when tracert'ing it I was going to the printer instead of the phone and getting the HP etc back.
When it wasn't working at that time and looking at my routers DHCP list, it had the MAC Address of the phone against the IP that the printer has....
So I've got some issues with how my own network is setup ^_^ which looks like is causing me grief.
So the issue is with DHCP? Setting a static IP fixes it? I'll have to try, but I doubt this is a problem with the network, as all my other devices use DHCP without this problem.
I have the exact same problem!!
It's really annoying.
i was having problems with wifi too.. it keeps scanning and checking, etc, signal dropping for no reason..
fixed mine..well for me it worked
backup ur phone ( i dont take responsibility if ur phone catches fire or dies or chases u around )
u need to be rooted
download FXR WiFi fix and rescue from market
and just run the app.
now my wifi signal stays constant speed and i get good speeds
alternatively try
WiFi Fixer
both of them will cause high battery usage..i think since it keeps the signal at maximum.. so only enable wireless when i need it or use juice defender or green power.
greenpower seems great. using this at the moment

[Q] wifi problem questions on sg2

Hi all.
A per my post in this thread. http://forum.xda-developers.com/showthread.php?t=1117077
Code:
Hi all. I also have weak signal problem as well as fon router issue. The signal strength isn't as bad as being mentioned above, but still could be better.
But with my fon I can connect and connection is as showing connected, but I can't browse or have any connection to Internet whatsoever. When connecting to fon both lights on the router start flickering like normal and once connected when browsing or going to market for apps just one light blinks, when both should under normal activity.
Also I get this error message " a network error has occurred. retry or cancel and return to previous screen." when I try going to market.
I've tried setting security to none and wpa and still same no net.:confused:
Now some personal thoughts with experience with Linux and wifi. I think the problem is with driver or the firmware of wifi card on GS2. I had netgear card even thought it was claimed to work with Linux it kept on overheating and dropping connections with weak signal and every time I had to patch it to make it work properly, Many have reported same issues with other devices with Linux when it was claimed that devices should be working but were not.
My question is there anything I can do other than I haven't so far to check the problem why am not getting Internet through my fon router? Or any other checks I can do other than wifi tools I downloaded?
Thanks
coolfi said:
Hi all.
But with my fon I can connect and connection is as showing connected, but I can't browse or have any connection to Internet whatsoever. When connecting to fon both lights on the router start flickering like normal and once connected when browsing or going to market for apps just one light blinks, when both should under normal activity.
Thats the router not the phone .
Set router to no security or passwords .
DELETE ROUTER WIFI FROM PHONE REBOOT AND RESET UP WIFI .
JJE
Click to expand...
Click to collapse
Hi, I've tried that still the same problem.
And it's not the router since every other device connects to it and many laptops and computers, without any problem.
Like I said I've tried it with wpa wep and no security just open, and still no Internet, even though it's showing as connected with signal bars at the top of the phone.
I've tried the phone with friends routers and it works on those. But not with mine which is Fonera.
Does anyone know what chip is used for wifi in these phones?
In case anyone else is wondering it's Samsung's own brand.
manufacturer=Samsung Electronics
device_type=1-0050F204-1

[Q] No Wifi after Wifi Analyzer...

Hey guys,
I have a problem with my wifi...
Here is the before: Wifi works about 70% of the time, occasionally the connection would be dropped (as in "no network access", it still said it was connected).
Here is what then happened (in that order): Wanted to find a less crowded channel and installed Wifi Analyzer. Quickly decided that Channel 1 would be cool, browsed to the router configuration on the Desktop machine (LAN connection), changed the channel. Back to home on Android (don't remember whether via the home or back button). Into settings to see whether I would have to rescan or whether it would pick up the change of channel itself. It couldn't connect... It scans and attempts to connect, but doesn't
What I tried:
I restarted the Galaxy. Still couldn't connect.
Deleted the connection and re-entered the passphrase. Still couldn't connect.
Uninstalled Wifi Analyzer. Still couldn't connect.
Restarted device again. Still couldn't connect.
(At some point during all this, probably quite early, the Wifi symbol also stopped showing up in the status bar. Doesn't appear no matter whether Wifi is on or off)
Switched back to the channel I came from. To no avail
Switched of encryption on the Wifi. Still to no avail
Any ideas as to what might have happened and, more importantly, how to fix it? As I said the connection itself has never been the most reliable, but this is a different league
Thank you everyone!
Sandro
If you haven't tried it yet, reset your router. That fixes the majority of Wi-Fi issues out there. If that doesn't work, it may be your router itself. Certain routers have more issues with mobile phones than others.
You may want to go to a friends house and try connecting to his router and see if you can troubleshoot and isolate the issue. Either way, best of luck...
Sent from my GT-I9000 using xda premium
Damn you sitecom router!!!
Alright, one thing I hadn't tried until now was to restart the router. That fixed everything including (for whatever reason) the lack of the Wifi symbol!!
So if that is possible feel free to delete this thread! I didn't find the option anywhere...
Sorry for the unjustified disturbance
Sandro

[Q] Z2 D6503 Wifi Issues?

I seem to be getting the same sort of wifi issues as previously stated elsewhere in this forum. I cannot hold a wifi connection on the 2.4ghz band fro more than 20s before its dissociated (ie i still have full connection to the router (3 bars) but cannot get through to the internet). This happens no matter what router i am connected to, whether its at home or at work.
I have tried:
[*]Setting the Wifi optimization checkbox off. No difference
[*]Avoid poor connections is off. No difference.
[*]Stamina mode is off. No difference.
[*]Keep Wifi on during sleep is set to Always. No difference.
[*]Sleep timeout to 30mins. No difference.
[*]I have factory reset the phone. No difference.
[*]Repaired the phone firmware with PC Companion. No difference.
I have also check to see if it is my router at home. I have switched between every channel available which made no difference. Security is Wpa/Wpa2 PSK AES which makes no difference. I only have the 2.4ghz available on that router at home (same at work).
My Note 3 and HTC One connect to both routers with no problems at all and do not drop out. Same goes with Sony Vaio Laptop.
I have installed Wifi Fixer on my Z2 to see if it can alleviate the problem and it does somewhat. instead of manually having to turn on and off the wifi toggle to reestablish a connection, the Wifi Fixer does it for me.Approx. every 20-30s in its log it will show the phone "dissociating" from the router, and the the app tries to "reassociate" the connection.
I can connect through wifi transfer to my Note 3 without issue, and the same goes for my TV, so it cant be a hardware fault, as the connection is still excellent strength for both (as well as the router, tested with Wifi Analyzer). This is a very frustrating problem as it makes watching youtube movies impossible, and hotspotting, skype calls, etc.....
And dont even get me started on the bluetooth dropouts. I am disconnected from a bluetooth connection every 66-70s without fail no matter what i try. No issues with my Note 3 and HTC One in the exact same conditions. It will disconnect then reconnect straight away with a delay of about 3 seconds, which makes calls and listening to music a VERY unpleasant experience.
Any ideas on how to fix this? I love everything else on this phone but this wifi/bluetooth connection issue is making it unusable. :crying:
I am on the .55 baseband version if that helps anyone

WiFi Reconnection issus

Anyone else having problems reconnecting to a WiFi connection, or even seeing WiFi SSIDs after disconnecting from WiFi?
This happens to me intermittently. I have 5 WiFi SSIDs in my house. 2.4G and 5G from the FIOS router, and the same from a WiFi access point on another floor at the other end of the house, and a Guest network from the AP. I can normally see all of them from any point in the house, as well as half a dozen from nearby neighbors. And my s9+ normally connects, automatically, to my primary 5G connection without any problem.
But occasionally, after being out and coming back home, or after the phone has been asleep for a while, it won' see any SSIDs. Not mine, or the neighbors. I've tried scanning for WiFi networks, turning WiFi off, waiting a few, and turning it back on, but it doesn't see anything, and won't connect. I've even tried manually inputting the name of one of my access points, but the phone won't find it.
Turn on WiFi automatically is on, WiFi power saving mode is off (although I've had the same issue with it turned on), Keep WiFi on during sleep was set to While charging. I've changed it to always, but it will be a while to see if that helps.
The only way I've found to get it to see WiFi networks again is to reboot the phone.
Oh, and other devices, including other Android phones, see all the SSIDs without issue.
Any thoughts or ideas?
I have te same issue here, I can't find a fix.
Mine will not connect to mobile date after I turn my wifi off. I have to reboot the phone in order to be able to make a call or use data. It all seemed to happen when a pop up came on to enable wifi calling. I can't figure out how to turn that off.
I don't have acupp1's issue with mobile data, but I seem to have resolved the WiFi connection issue by not letting the phone turn WiFi off during sleep. Haven't had the problem since I changed that setting.
I got the same problem since I rooted
Been trying to figure out if its a VENDOR Firmware problem or what. I do know that every developer says its a bug with the s9 when rooting. I've personally watch the live log on TWRP when flashing and seen where it mounts the VENDOR Firmware and then unmounted at the end. So it could possibly be a problem between TWRP and the s9 ROMs idk know exactly yet but I'm looking for a solution also. But I'm going to try what you did with your WiFi then report back here.

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