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I just flash new rom and it happen at the first start. Can't sign in Google Account, so I can't sync my contact and use market, etc. I search for many solutions, such as, hard reset, clear cahce in Application setting, reflash rom, roll back to old rom, and so on. It still can't connect!!!!
"Can't establish a reliable data connection to the server. This could be a temporary problem or your phone may not be provisioned for data services. If it continues, call Customer Care."
This message show up when I try to connect. Pls. Help!!!!
auto response for data problems:
connect to wifi
or check your current APN settings
who is your service provider?
where are you located?
I'm now in Beijing, China. (China Mobile) but, I can sync with this before. I'm here 1 year already. It just happen to unable to sync 2 days ago. I'm sure I have wifi connection, because I can use browser to log in to gmail. However, can't establish connection between phone and google account. Current APN setting is set to China Mobile!! Someone here said it was a problem of google sevice, so everyone now can't resync if reset phone. Is it true?
I'm having the same problems in Beijing as well. I wasn't able to log into my account. Every other time I flash a rom its been problem free, but it's been 2 days now. Same message, 'can't establish a reliable days connection to the google servers'
I can also surf and login through my carrier and WiFi, but no login.
I'm also in China (not Beijing; I'm in Dalian) and using China Mobile. I reinstalled the firmware this morning and I also cannot connect to Google's servers. Everything works fine using Wifi, and I've tried clearing the cache etc.
Looks like a Google issue?
i`m in iran and i have same problem my wifi and apn work because i can use browser and my google account is working because i use it in my pc.but my ppc with android can not connect i used it befor but now i can`t
As the topic says my HMJ37 P7500XKWG9 will not sync (or even connect) to exchange over wifi.
Using stock email app with Exchange 2010.
As soon as I switch wifi off, sync starts working. This only happens with the stock app, everything else works perfectly fine over both wifi and 3g.
Multiple wipes and resets did not help.
I am thinking this is a bug in samsung software but would like to hear if anyone else has this problem before I start flashing random other firmware versions...
Is your Exchange server on the same network as your wi-fi connetion? Sounds like you have a networking problem.
foxbat121 said:
Is your Exchange server on the same network as your wi-fi connetion? Sounds like you have a networking problem.
Click to expand...
Click to collapse
It's not a networking problem.
Sent from my GT-P7500 using Tapatalk
You didn't answer my question.
What I mean by networking problem is that if you accessing the Exchange server that is on the same network as wi-fi, the server name/IP address might be different than that of access via 3G/internet. For the email client, 3G or wi-fi shouldn't make any difference. So I doubt it is a software bug. Rather a network configuration issue.
Similar issue
My stock widget is not updating correctly with my WiFi only tab 10.1. We are using '07 exchange and since I updated the Touch Wiz U/I this past weekend my email widget will get stuck on an email. New ones come in but the old ones don't move down to make way for the new ones. If I open the widget the new ones are there, just a PIA to open the widget to see what's new. I'm running stock. Not sure if there is a setting I'm not seeing to have it work the way it did pre Touch Wiz??
Please use the Q&A Forum for questions Thanks
Moving to Q&A
foxbat121 said:
You didn't answer my question.
What I mean by networking problem is that if you accessing the Exchange server that is on the same network as wi-fi, the server name/IP address might be different than that of access via 3G/internet. For the email client, 3G or wi-fi shouldn't make any difference. So I doubt it is a software bug. Rather a network configuration issue.
Click to expand...
Click to collapse
Because if it's accessible on 3G, it's accessible on any wifi properly connected to internet. Besides, no other mail program (touchdown, moxier) has problems on wifi...
Does anyone with this firmware actually have stock exchange sync working on wifi?
Sent from my GT-P7500 using Tapatalk
shakaw said:
Because if it's accessible on 3G, it's accessible on any wifi properly connected to internet. Besides, no other mail program (touchdown, moxier) has problems on wifi...
Does anyone with this firmware actually have stock exchange sync working on wifi?
Sent from my GT-P7500 using Tapatalk
Click to expand...
Click to collapse
I have the exact same problem. Syncs via 3G but not WiFi. When first setting up the Exchange account, I could not get it to even connect to the server via WiFi. After I switched off WiFi and tried 3G, it setup fine.
I have 2 iPhones, one iPad and several PCs on the same wireless network and they all have zero problems so it has to be specific to the 10.1.
Galaxy Tab P7500 XXKG7
The same problem. Few days after purchase I use Exchange (3G, WiFi) and was happy.... but after full reboot and clearing all date, Exchange sync only through 3G. No sync with WiFi.
So now I use two Exchange accounts (corporate and Google) with 3G connection, because no sync with WiFi.
Do you have any ideas?
Different access point, different Exchange servers, correct settings ... but same problem: no sync with WiFi!
No, I am out of ideas. I tested two other email programs - Moxier and Touchdown, both of which work perfectly over WiFi and 3G. So I purchased Touchdown.
I have tested with two different Exchange servers and get the same problem so it cannot be Exchange specific.
It must be a bug in the Honeycomb email software.
I find it very odd because essentially the email client just makes network calls and what sort of network connection is used should be completely transparent to the software.
politby said:
No, I am out of ideas. I tested two other email programs - Moxier and Touchdown, both of which work perfectly over WiFi and 3G. So I purchased Touchdown.
I have tested with two different Exchange servers and get the same problem so it cannot be Exchange specific.
It must be a bug in the Honeycomb email software.
I find it very odd because essentially the email client just makes network calls and what sort of network connection is used should be completely transparent to the software.
Click to expand...
Click to collapse
It was not Honeycomb bug only.... because I find several similar posts on other forums connections with Android 2.2.3, 2.3
ashot80 said:
It was not Honeycomb bug only.... because I find several similar posts on other forums connections with Android 2.2.3, 2.3
Click to expand...
Click to collapse
Is that right. Pretty fundamental impact on functionality so I would have thought it would get top priority for a hotfix.
OTOH there must be 10.1 owners out there who have it working, otherwise it would be all over the net. Maybe it affects the 3G model only.
Have you tested on more than one WiFi network?
politby said:
Is that right. Pretty fundamental impact on functionality so I would have thought it would get top priority for a hotfix.
OTOH there must be 10.1 owners out there who have it working, otherwise it would be all over the net. Maybe it affects the 3G model only.
Have you tested on more than one WiFi network?
Click to expand...
Click to collapse
3 different WiFi networks based on different equipment (Cisco, HP, DLink) and diff. providers
Hi! I solve this problem.
1. took out SIM card
2. Full reset.
3. Insert SIM card again.
Everything works well!
After them come the think, may be enough took out SIM and re-setting. But now I have well good sink Exchange over WiFi and 3G.
Hi!
Did that, and it worked right until I have inserted back the SIM card and activated the 3G settings. Then it also started working only on 3G. Very strange. May be something with operators?
drolevar said:
Hi!
Did that, and it worked right until I have inserted back the SIM card and activated the 3G settings. Then it also started working only on 3G. Very strange. May be something with operators?
Click to expand...
Click to collapse
It not a operator problem, I think. I checked 3G Utel Ukraine and EGPRS Beeline Russia. That the same resalts. So I think it is Android 3,1 problem.
Also, about full reset. . . It is not necessary. Took out SIM and restart onle needed.
Right, ashot, but did it work afterwards? For me it stopped when I activated 3G again.
I don't usually like to push or sell apps on people but I would just pay the money and buy Touchdown mostly because its fast, reliable and secure. It works the same way Outlook 2010 works and it keeps you more organized just like outlook. Plus they sync really nice together if your using ActiveSync on your exchange server, which you better be if your a good IT SYS Admin.
I would do it, if there was no preinstalled software. But there is one, and I just want to get it working.
Imagine telling that to an iPad owner.
drolevar said:
I would do it, if there was no preinstalled software. But there is one, and I just want to get it working.
Imagine telling that to an iPad owner.
Click to expand...
Click to collapse
Pre-installed doesn't always mean good. Example being the iPad. Nothing pre-installed on their is any good and I tell iPad owners that almost daily, sadly.
Until 2-3 days ago, both my Google account sync on my phone and WiFi connectivity worked. However, both of these have now failed. I am not sure they are linked, but I assume they are considering the problems surfaced at a similar time.
1) Gmail doesn't work - the app opens, but does not download or send emails. No error message appears, it just does nothing. I press refresh to no avail. Going onto the Play Store and again encountering account sync failure made me realise it was an account wide and phone problem and not just Gmail.
2) Whilst my data connection works (and therefore the above account sync problem is not one of connectivity), the WiFi connection that worked up until 2 days ago does not work anymore. It is a hotel network, but rather than redirect me to a login page it sends me to a single page (not the login page) and does not allow any other sites. The problem is most probably down to my phone as the WiFi network and login works fine on my PC and for everyone else in the hotel.
Any ideas as to how to resolve this?
Thanks
SeaTan said:
Until 2-3 days ago, both my Google account sync on my phone and WiFi connectivity worked. However, both of these have now failed. I am not sure they are linked, but I assume they are considering the problems surfaced at a similar time.
1) Gmail doesn't work - the app opens, but does not download or send emails. No error message appears, it just does nothing. I press refresh to no avail. Going onto the Play Store and again encountering account sync failure made me realise it was an account wide and phone problem and not just Gmail.
2) Whilst my data connection works (and therefore the above account sync problem is not one of connectivity), the WiFi connection that worked up until 2 days ago does not work anymore. It is a hotel network, but rather than redirect me to a login page it sends me to a single page (not the login page) and does not allow any other sites. The problem is most probably down to my phone as the WiFi network and login works fine on my PC and for everyone else in the hotel.
Any ideas as to how to resolve this?
Thanks
Click to expand...
Click to collapse
Clear data from Google framework services..delete your google account..reboot ..add your Google account again..and do this on your data network..coz for WiFi you need to contact the admin of your hotel..
Sent from my GT-I9300 using xda app-developers app
Hi,
I search over the forum but didn't find the answer to my question.
I'm the happy owner of a GS3 stock rom, not rooted, fresh out of the box.
It works verry well. I'm impressed by the device itself but I struggle with a problem.
My exchange account won't syncronize over 3G. Every few minutes, I get a message saying "unable to connect to [my account]"
gmail client works just fine but I have two email addresses (pro and home).
This is not a connectivity issue as other apps works great aover 3G and this is not a network limitation as I can connect thru other wifi networks.
I can do all necessary test and I had a look in all settings I can find without any succes until now.
I had 3 FW update since I own the device, each time I hope it will solve my probelm...
Thanks for your help.
Best regards from Belgium,
JC
Did you checked out if in Settings _Data Usage- not added to exceptions to sync only over WiFI ?
marbedMB said:
Did you checked out if in Settings _Data Usage- not added to exceptions to sync only over WiFI ?
Click to expand...
Click to collapse
Thanks for your answer.
I checked and I can find any exceptions (I can't find the options, to be clear). Under the Data Usage, I have mobile data and Wifi pages but I don't find any way to manage exceptions.
There is a similar issue with the hotmail app - SSL auth error on 3G - Fine on Wi-Fi
The way to resolve that issue is to uninstall the app - remove any accounts associated to it (the hotmail sync account removed authomatically) reboot the phone - then set everything back up BUT DO SO ON 3G and not Wi-Fi!!! For some strange reason this sorts out the issue and can then connect on both 3G and Wi-Fi.
This is obviously specific to the hotmail app - but as this is also email it may also resolve your issue - Worth a shot at least. .Good Luck
ohyesman said:
There is a similar issue with the hotmail app - SSL auth error on 3G - Fine on Wi-Fi
The way to resolve that issue is to uninstall the app - remove any accounts associated to it (the hotmail sync account removed authomatically) reboot the phone - then set everything back up BUT DO SO ON 3G and not Wi-Fi!!! For some strange reason this sorts out the issue and can then connect on both 3G and Wi-Fi.
This is obviously specific to the hotmail app - but as this is also email it may also resolve your issue - Worth a shot at least. .Good Luck
Click to expand...
Click to collapse
Thanks for the info.
How can I uninstall the stock email app? I will try to clear my account but not uninstall the app and see if it solves my problem. I will try it tonight when I will be back in my country and not in roamuing anymore.
Thanks
I don't use the stock app at all - I guess you can remove the associated accounts under settings/accounts then go to app manager and clear cache and data.
My issue was due to a self signing certificate or something - guess that a hidden setting somewhere changes when you accept but wasn't working correctly when setting up accounts over Wi-Fi.
Hope it works for you. You not the option to get a specific mail provide app from the playstore? - Could be another option
I will let you know
I'm quite happy with the stock mail app for now. If I can solve my problem by reseting my account over 3G, I will keep it.
JCfromBelgium said:
I will let you know
I'm quite happy with the stock mail app for now. If I can solve my problem by reseting my account over 3G, I will keep it.
Click to expand...
Click to collapse
Any resolution on this? My wife is having the same problem on a new exchange account she added to her One X
jschramm said:
Any resolution on this? My wife is having the same problem on a new exchange account she added to her One X
Click to expand...
Click to collapse
I resolved this issue by:
- deleting the Exchange Active Sync eMail Account I set up over WiFi (Email->Settings->Delete Account);
- created an EAS Account over 3G, selected "Accept every SSL Certificate" (Email->Settings->Add Account).
It seems that creating an EAS Account over WiFi prevents the same account to access the server over 3G/EDGE/... connection.
Tried on Sony Xperia Tablet Z SGP321, default mail app, with Android 4.2.2.
LP
Alen
Problem solved!
Hi,
I have also an Galaxy S5 Android and sinds we have Exchange 2010, it does not synchronize any more. If I put my phone on SAVE MODE, it doesn't work. If I DISABLE the SAVE MODE it works.
Go to Setting => Power saving => put Power saving mode OFF
good luck.
JCfromBelgium said:
Hi,
I search over the forum but didn't find the answer to my question.
I'm the happy owner of a GS3 stock rom, not rooted, fresh out of the box.
It works verry well. I'm impressed by the device itself but I struggle with a problem.
My exchange account won't syncronize over 3G. Every few minutes, I get a message saying "unable to connect to [my account]"
gmail client works just fine but I have two email addresses (pro and home).
This is not a connectivity issue as other apps works great aover 3G and this is not a network limitation as I can connect thru other wifi networks.
I can do all necessary test and I had a look in all settings I can find without any succes until now.
I had 3 FW update since I own the device, each time I hope it will solve my probelm...
Thanks for your help.
Best regards from Belgium,
JC
Click to expand...
Click to collapse
i have got the sign in notification on s3 today and my google play service is not working now google+ play store gmail are not connected ..but it other service working facebook is working and all other internet service working but google+ play store and gmail are not working
any solution please
NOMIOMI said:
i have got the sign in notification on s3 today and my google play service is not working now google+ play store gmail are not connected ..but it other service working facebook is working and all other internet service working but google+ play store and gmail are not working
any solution please
Click to expand...
Click to collapse
I've started having the same issue since the morning today. I've reconfigured my entire wireless network, but to no avail. The WiFi is working fine on the laptop, but when I set it up on the phone, it says "Sign in to Wifi Network" inthe notification tray and then doesn't open a login page. Only Google Apps are having issues connecting to the internet, otehr apps like facebook, 9gag and stuff are working just fine.
It isn't working on any of the mobile devices I have. Incidentally, they are all android. S3, XperiaP and Nexus7. I'm guessing this could be because of the blockage of youtube in Pakistan. since google sometimes uses those servers to authentication requests. Does anyone have any other explanations?
Sign into wifi network. Google services down on wifi but fine on mobile data
ameeqasrar said:
I've started having the same issue since the morning today. I've reconfigured my entire wireless network, but to no avail. The WiFi is working fine on the laptop, but when I set it up on the phone, it says "Sign in to Wifi Network" inthe notification tray and then doesn't open a login page. Only Google Apps are having issues connecting to the internet, otehr apps like facebook, 9gag and stuff are working just fine.
It isn't working on any of the mobile devices I have. Incidentally, they are all android. S3, XperiaP and Nexus7. I'm guessing this could be because of the blockage of youtube in Pakistan. since google sometimes uses those servers to authentication requests. Does anyone have any other explanations?
Click to expand...
Click to collapse
I have the exact same problem! I'm in Pakistan and I have been racking my brains all day as to why this is happening. Please can someone help
Faraaz29 said:
I have the exact same problem! I'm in Pakistan and I have been racking my brains all day as to why this is happening. Please can someone help
Click to expand...
Click to collapse
does clearing proxy address in the apn help in this matter ?
note down the proxy address of apn and try clearing proxy address and save apn
maybe your problem comes from your DNS server ,,, so ! try the Google DNS " 8.8.8.8 " easy
djmpro said:
maybe your problem comes from your DNS server ,,, so ! try the Google DNS " 8.8.8.8 " easy
Click to expand...
Click to collapse
Not working any more solution please
Has anyone been able to get to the solution of the "sign in to wifi network problem? Paranoid android 3.99.1 RC1
i have had the same problem since yesterday
i tried re-setting my mobile WiFi router many times
deleted the network and add it again but didn't work
finally i got it , i removed the SIM card and insulted it into my mobile
and turned the 3G on but it was not working so i got another SIM card
and but it in my router and its working now
so the problem was with the SIM not the router
i hope this helps you......
hammad1981 said:
i removed the SIM card and insulted it into my mobile
Click to expand...
Click to collapse
Insulting only works with people. Physical violence works with some electronics.
I've been seeing the same issue, with a large wireless network with multiple routers; some routers are configured in a weird way (seems to be DNS-related, but I'm not sure), and will make Android think it needs to sign in.
So no solution yet, i guess i am having same problems since morning, but play store is working fine on My Mobile Network
iKitKat said:
So no solution yet, i guess i am having same problems since morning, but play store is working fine on My Mobile Network
Click to expand...
Click to collapse
having the same annoying issue since last night.. i even flash a new rom but its still there ...
same issue
hash.86 said:
having the same annoying issue since last night.. i even flash a new rom but its still there ...
Click to expand...
Click to collapse
Same thing has happened to me today. And its driving me crazy!!
ANY SOLUTION.... please
---------- Post added at 05:33 PM ---------- Previous post was at 04:59 PM ----------
All you gotta do is reset your hosts file using adaway, Which actually disables ad blocking.
I'm downloading an app right now from play store.
There is still no solution
NOMIOMI said:
i have got the sign in notification on s3 today and my google play service is not working now google+ play store gmail are not connected ..but it other service working facebook is working and all other internet service working but google+ play store and gmail are not working
any solution please
Click to expand...
Click to collapse
Almost everyone is facing this problem. This is due to PTA's ****ty filters for blocking youtube which they cannot manage properly.
It will come to normal eventually, when they figure out how to resolve this issue. it may take some time. Hope soon.
Sign into Wifi Network Error
iKitKat said:
So no solution yet, i guess i am having same problems since morning, but play store is working fine on My Mobile Network
Click to expand...
Click to collapse
I have the same issue since yerstaday morning. Gives notification sign into wifi network when i click that it open webpage which is block here. According to my research that IP address is of Google and gives location of US due to which play store can be run with hotspot shield because it changes your IP and connect you to US. But I reset app prefernces and delete cache of play store then reboot my Tablet it works fine no notification error but again today in the morning same error comes. Don't know what to do to resolve it .
Play Store Solution
You can use "one mobile market app" as an alternate of "play store" its working fine
mazaq said:
You can use "one mobile market app" as an alternate of "play store" its working fine
Click to expand...
Click to collapse
And what should I do for push notifications???
Sent from my LG-E975 using xda app-developers app
works..
yeah...that works.
Fixed
I guess I sort it out ..
I am using PTCL Broadband .. All you have to do is to pick up a toothpick or needle, you can find a small hole on the back of your ptcl router ..
Put that needle in it, there is a default setting reset button in that hole .. press the needle for 4-5 seconds until the router restart ..
Wait for the router to restart properly.
Go to 192.168.1.1
Click on easy installation.
Type the username given by ptcl .. You can call ptcl customer support and get your username or you can find it on the box of the router.
Type Password: ptcl
Click on save ... You are DONE
Don't Use Vpn
guys this prob usually occurs when yo use VPN client for long time so its solution is simple just leave VPN and it will automatically repair in 1-3 days and all things will work fine. Any user from your WiFi if using VPN all guys face same problem. avoid VPN or proxies
Hit "Thanx" if i helped You :highfive:
Sent from my Qmobile i9 using XDA Premium 4 mobile app
Help
I have same problem since yesterday night.I restart my phone many time...and try any thing....but the problem still exists
Is it possible to disable checking for working internet connection in android?