E970 hardware fault? Unable to register on network - AT&T LG Optimus G

hi all-
It appears my E970 may have kicked the bucket. I have been running CM11 for months now, on Sunday the phone gave a BSOD unexpectedly. This happens about once a month or so with CM, no big deal- or so I thought.
However since then I am unable to register on the Rogers network. My phone simply stays in Emergency Calls Only mode. Wifi works fine, Bluetooth, I am able to browse, read emails, play music.. everything works EXCEPT being able to register on the cellular network, make phone calls and send texts. I cannot manually register the network or in automatic. I have contacted support, tried different APNs, replaced the Rogers SIM and now tried a Telus SIM as well- all the same result; the phone is unable to register to the network. Now I have also done a factory wipe and reload of CM11 M6 for the E970, still the same result.
Since the E970 is a sealed phone with the side-port for SIM & mSD, what is the likelihood of the SIM card socket being damaged, or a radio being faulty? I have recently issues with the SD-card randomly dismounting, is this an indicator the card readers may have been failing?
Since the Optimus G is only ~18 months old, this may be the first phone I've ever had that hardware failed before I replaced it.. Has anybody else had similar hardware issues with reading SIMs or network registration? Was the BSOD a cause, or symptom?

amrando said:
hi all-
It appears my E970 may have kicked the bucket. I have been running CM11 for months now, on Sunday the phone gave a BSOD unexpectedly. This happens about once a month or so with CM, no big deal- or so I thought.
However since then I am unable to register on the Rogers network. My phone simply stays in Emergency Calls Only mode. Wifi works fine, Bluetooth, I am able to browse, read emails, play music.. everything works EXCEPT being able to register on the cellular network, make phone calls and send texts. I cannot manually register the network or in automatic. I have contacted support, tried different APNs, replaced the Rogers SIM and now tried a Telus SIM as well- all the same result; the phone is unable to register to the network. Now I have also done a factory wipe and reload of CM11 M6 for the E970, still the same result.
Since the E970 is a sealed phone with the side-port for SIM & mSD, what is the likelihood of the SIM card socket being damaged, or a radio being faulty? I have recently issues with the SD-card randomly dismounting, is this an indicator the card readers may have been failing?
Since the Optimus G is only ~18 months old, this may be the first phone I've ever had that hardware failed before I replaced it.. Has anybody else had similar hardware issues with reading SIMs or network registration? Was the BSOD a cause, or symptom?
Click to expand...
Click to collapse
UPDATE: While digging through the service menu, I've discovered the IMEI has been wiped to 0. So, how is this recoverable on an E970? Does CWM generate EFS backups?

amrando said:
UPDATE: While digging through the service menu, I've discovered the IMEI has been wiped to 0. So, how is this recoverable on an E970? Does CWM generate EFS backups?
Click to expand...
Click to collapse
I could be wrong, but as far as I know you need a Jtag to repair the IMEI. I have been able to repair IMEI's that way.

Maverick923 said:
I could be wrong, but as far as I know you need a Jtag to repair the IMEI. I have been able to repair IMEI's that way.
Click to expand...
Click to collapse
so essentially, it's bricked and I will have to send it back in to LG to get its EFS partition reloaded? Or is there a method I can use to generate it? The phone boots, loads CM and runs everything else including wifi and bluetooth, it just has no IMEI.
How does a subsystem crash BSOD erase my IMEI anyways? Shouldn't this be hardcoded?

amrando said:
so essentially, it's bricked and I will have to send it back in to LG to get its EFS partition reloaded? Or is there a method I can use to generate it? The phone boots, loads CM and runs everything else including wifi and bluetooth, it just has no IMEI.
How does a subsystem crash BSOD erase my IMEI anyways?
Click to expand...
Click to collapse
I am not sure, but perhaps a call to LG, or the local repair shop can correct your issue. You can check CL to see if there is anyone around.
As far as the IMEI itself goes, I would imagine it would be written on the box or you should be able to get it from the phone service provider.
So once you have that, you just need someone to write it to the phone. Maybe you wont need a Jtag. That's just how I have repaired them, but there maybe another way. Just remember that google is your friend.

Maverick923 said:
I am not sure, but perhaps a call to LG, or the local repair shop can correct your issue. You can check CL to see if there is anyone around.
As far as the IMEI itself goes, I would imagine it would be written on the box or you should be able to get it from the phone service provider.
So once you have that, you just need someone to write it to the phone. Maybe you wont need a Jtag. That's just how I have repaired them, but there maybe another way. Just remember that google is your friend.
Click to expand...
Click to collapse
Well, I know the restore process exists.. it doesn't much help me, because it appears the EFS backups were stored on the internal storage, which was corrupt or erased. So as I mentioned there, will any full recovery backup contain an EFS backup built-in that I can extract or recover? I have a couple from CWM and an older one from TWRP stored on mSD. The additional problem is; I've already restored one CWM backup and still no IMEI..

Related

[Q] Atrix 4g WiFi not working

Hey guys,
i have the atrix 4g on which i used a simunlock code, so that i coudl put in my sim card from a european carrier, that works great, but the thing is the WiFi stopped working, it just went into a scanning/connecting loop and than it disconnects.
So i factory restored it and figuered out that s soon as i put in a working sim card (one that has cellular reception), the WiFi starts to behave like that and to get it to work i have to factory restore again without a sim card or with a nonworking sim card.
So i tried the motorola support and they said ye hardware issue, send in the phone, my problem however is im in europe right now and i cant really send or get the phone to motorola USA and they totally refuse to send it to an address outside of the US. However im 100% sure its a software issue (both things work for itself, and the thing that even removing the sim card doesnt restore the wifi funcionality makes me think there is some software issue).
So please guys if anyone has an idea how i could fix that i would be really greatful. Btw i tried some of the apps from the market to "fix" wifi (fxr, wififix etc). Fxr said it fixed the wifi bit it still wouldnt connect, the other apps just had the same issue as the stock wireless manager.
Thanks for your time
Did.you use software to unlock it or just a code?
Sent from my MB860 using XDA App
just a code
crnkoj said:
Hey guys,
i have the atrix 4g on which i used a simunlock code, so that i coudl put in my sim card from a european carrier, that works great, but the thing is the WiFi stopped working, it just went into a scanning/connecting loop and than it disconnects.
So i factory restored it and figuered out that s soon as i put in a working sim card (one that has cellular reception), the WiFi starts to behave like that and to get it to work i have to factory restore again without a sim card or with a nonworking sim card.
So i tried the motorola support and they said ye hardware issue, send in the phone, my problem however is im in europe right now and i cant really send or get the phone to motorola USA and they totally refuse to send it to an address outside of the US. However im 100% sure its a software issue (both things work for itself, and the thing that even removing the sim card doesnt restore the wifi funcionality makes me think there is some software issue).
So please guys if anyone has an idea how i could fix that i would be really greatful. Btw i tried some of the apps from the market to "fix" wifi (fxr, wififix etc). Fxr said it fixed the wifi bit it still wouldnt connect, the other apps just had the same issue as the stock wireless manager.
Thanks for your time
Click to expand...
Click to collapse
I have the exact same problem.
My phone is unlocked and can make calls, but WiFi disconnects me almost immediately. The phone also thinks my prepaid sim has H+ connectivity.
When I go back to my AT&T SIM, I have to do a reboot or 2 to get it cleared up, and then WiFi works again.
oh, i see that, i guess its some sort of ATT measure to block nonATT SIM cards, eventho the phone gets simunlock code. But the funny thing is there are a lot of people for whom it all works (like the guys in the unlock thread, using it in canada without a hitch), so im really wondering if this is not just a software glitch (i hope it is and gets fixed witht he 2.3 update..), otherwise my only hope are the devs here to crack wide open the bootloader and put some custom roms on it =/ really a great phone, but all this ATT software crap makes it feel like its an Iphone ...
But uhm still, anyone has any ideas how to try to fix this problem before the updates? =/
crnkoj said:
oh, i see that, i guess its some sort of ATT measure to block nonATT SIM cards, eventho the phone gets simunlock code. But the funny thing is there are a lot of people for whom it all works (like the guys in the unlock thread, using it in canada without a hitch), so im really wondering if this is not just a software glitch (i hope it is and gets fixed witht he 2.3 update..), otherwise my only hope are the devs here to crack wide open the bootloader and put some custom roms on it =/ really a great phone, but all this ATT software crap makes it feel like its an Iphone ...
But uhm still, anyone has any ideas how to try to fix this problem before the updates? =/
Click to expand...
Click to collapse
i also have a friend in saudi arabia who got the unlock code and the wifi is working fine.
only 2 people reported this so far. i guess it could be a hardware problem ? because the other user beside you have this problem even without sim installed " or that what i understood from him "
you can check the other thread too. maybe someone could post something usefull.
hmm i see, where did you find that thread, i was sort of searching for ages and didnt find any issues like that =/
Ye i mean i have this problem without a sim aswell if i dont factory restore the phone, after i do that without a sim card however the WiFi works great...
so i am kind of reluctant to believe it being a hardware issue due to this, sort of software specific issue (at least i think if it would be hardware related, the wifi would start working as soon as i go to airplane mode/take out the sim and a factory reset wouldnt be necessary), or do you think that my theory is rather flawed in thinking that?
and ye the problem is im in europe now and as the reps at motorola support told me, i would have to send the phone to the US for warranty and they would only send it back to an address within the US =/ i will try my luck with the german and uk support site, to see if they could do something for me.
thanks for your time guys tho
hey guys what do you think if i would use this code:
* 2767 * 3855 #
Think before you give this code. This code is used for formatting the original manufacturer. This will delete all files and settings, including internal memory storage. This will also reinstall the phone’s firmware.
To restore it to manufacturer (will it request an unlock code again after that?) cuz i have 2 codes to unlock but the first one worked, so maybe if i woudl try it with the second one than?
I just unlock my atrix with the code from cellunlock, works great and wifi is fine as well. Would like to know where u get the code, and how it turns out if u try reset to default using the combo. Pls update. Ths
Sent from my MB860 using XDA App
I'm having the same issue of not being able to connect to WiFi.
I bought the phone in Las Vegas with an AT&T - pay as you go (no contract).
I bought an unlock code from SwiftUnlocks, and used my Rogers SIM, which appeared to work. I then rooted the phone.
Using the Rogers network, I've been unable to use any sort of data. Phone calls and texts work fine. Then I noticed that my WiFi was not working properly. It would try to obtain an IP address, but couldn't connect. After several reboots, I got the phone to connect to WiFi for a few minutes.
I just did a factory reset, now I'm unable to connect to any network or WiFi to login with MotorBlur, so I can't really use the phone now.
I'm quite frustrated and not sure what else I can do.
Update - after putting the original AT&T SIM card in, and rebooting several times, the WIFI started working again.
I'm still unable to get Data working over the Rogers network in Canada.
Squig80 said:
Update - after putting the original AT&T SIM card in, and rebooting several times, the WIFI started working again.
I'm still unable to get Data working over the Rogers network in Canada.
Click to expand...
Click to collapse
i am getting my phone in few hours, then i am going to order from cellunlock a code and wait for 2 days to get the lock. unless someone has a spare code he can pm me i would be thankful.
the code is IMEI specific, cant give oyujust spare codes
secondly, to get wifi to work you have to remove your sim card, put in the att or a nonworking sim card and do factory reset, than wifi will work. and you can load all the stuff via wifi, and than just put in your working sim and use the phone as a phone +3g data (the 3g data works great for me to be honest)
oh i got my code from swiftunlock but i dont think that matters, they all get it from teh same provider im pretty sure.
and if anyone si wondering t he sbf update did NOT fix my wifi problem. i ahve tried several wifi fix programs and neither worked aswell, the fxr wifi did some stuff that the phone now sees the networks but still cant connect.
this is to update everyone that i got the phone. had an issue about the screen doing lots of flickering. contacted amazon and sent it back.
in the whole process so far i lost around 60$ between importing and exporting the phone. all in all. i will stick with my iphone 4 for now. its a good phone.
but i cant take this sadness all over again if i imported another phone with an issue with it as well. i am too OCD for my own good.
so true what you say, tho im coming form a nokia 6220 classic, a bit older than the iphone 4
Hey GUYS...
I have the same problem.... My Bell Atrix WiFi works great with my Rogers SIM (I had someone unlock it for me), but when I put in my Qatar Qtel SIM, it stops working, and goes into that connect/scan/disconnect loop.
Any solutions?
Search in the dev forym there is a solution for it
crnkoj said:
Search in the dev forym there is a solution for it
Click to expand...
Click to collapse
Thanks. Found it: http://forum.xda-developers.com/showthread.php?t=1077329&highlight=wifi
help mine stoipped working
[16:53] <arana> hi guys i need help with an unlocked atrix 4g att , that was ulocked with att code, then in order to use recovery i got one of the files here http://forum.xda-developers.com/showthread.php?t=1204500
[16:53] <arana> now it is unlocked but wifi is stuck at obtaining ip address
[16:53] <arana> i tried the solutoin here: http://forum.xda-developers.com/showthread.php?t=1077329&highlight=wifi
[16:53] <arana> but still not working
[16:54] <arana> i'll appreciate any help
[16:56] <arana> if possible i would like to put the stock recovery partition if that would fix things, or unlock it with official sbf but i can find it
[16:56] <arana> i used zomgunlock-lite.sbf to unlock
any help?
my carrier is telcel (mexico) and wifi was working fine before i "unlocked" the phone, thank you for any help

[Q] Yet another IMEI Barred Samsung Galaxy ALIVE!!!

A while back one of my customers found a T-Mobile Samsung Galaxy S2 at a bus stop which she handed in at the local police station. Last week she went back to see if it had been claimed and it had not so the police released the phone to my customer to keep as her own property.
She was aware that it was blocked but wanted to give it to her child to use as an android game device but when she told me about it I said I would have a look at it for her to check it was defiantly blocked.
On trying all network SIM cards I could only get the 'Emergency calls Only' notice. I did a Checkmend report and the device was still listed as stolen and blocked (the police have given her entitlement paperwork for the phone which I have seen) so I guessed it would be out of the question ever being able to use it as a phone again.
I decided to root the phone anyway and install a CM stock ROM. I then also installed the 'Galaxy S Unlock' APK and zero'd out the lock codes. I then tried all the SIM cards again with the same results as before.
After some browsing on the internet I download an APK called 'HC-kTool' and installed it. I then backed up my kernel and EFS folder to my SD card before hitting the advanced key and deleting my current installed EFS folder.
I turned off the phone, wrote down my IMEI number from behind the battery and inserted a Vodafone SIM card.
When the phone rebooted I got a full Vodafone signal and rang my home number, and it rang!
I then dialled *#06# and noticed my IMEI number has changed to something entirely different.
The phone has been connected over an hour now, I have not tried any other SIM as yet but I don't doubt it is unlocked and working on all networks now.
I read something briefly about T-mobile using a non-standard (I think) network system and deleting the EFS folder has the Samsung software revert it back to a non-T-mobile modified one. this could be totally wrong though...
Can anyone throw some light on this?
Is the imei 04999010....?
Sent from my GT-I9100 using Tapatalk 2
Most likely a silly network that doesn't block the dummy Samsung "default" IMEI...
MemoryController said:
Is the imei 04999010....?
Click to expand...
Click to collapse
Indeed it is. I thought that IMEI wasn't supposed to work to make calls?
Odder n odder!
Yeah had the dummy imei too and didnt notice until 2 weeks or so had passed, thankfully i had a backup from a year or so
Sent from my GT-I9100 using Tapatalk 2
MemoryController said:
Yeah had the dummy imei too and didnt notice until 2 weeks or so had passed, thankfully i had a backup from a year or so
Click to expand...
Click to collapse
So are there any negatives to using the dummy IMEI then? Also, if I edit the hex of the nv_data_bin files from the backup of the original IMEI can I change it to anything I please?
I dont think you can do that as it would be stupid from samny's side but try(after taking an efs backup). AFAIK no negatives except that some providers will block this IMEI
Sent from my GT-I9100 using Tapatalk 2
MemoryController said:
I dont think you can do that as it would be stupid from samny's side but try(after taking an efs backup). AFAIK no negatives except that some providers will block this IMEI
Click to expand...
Click to collapse
I have dumped the efs of the default Samsung and will compare the hex in hex workshop against the original dump. I'm guessing the main file here being the nv_data_bin.
While it is good news for my customer that this ex-stolen phone now works on Vodafone I don't think it is very responsible of Vodafone to allow default IMEI numbers to connect to their network. If I had my phone stolen I wouldn't like to think that the thief could potentially use it again.
Yes mine too was allowed on Vodafone after getting the dummy IMEI
Sent from my GT-I9100 using Tapatalk 2
I remember reading some time ago that although illegal in allot of country's if you were able to change a phones IMEI number so as to connect to a network it would still not be a worthwhile effort as if the fake IMEI was the same as that on another phone you would get the other phones text messages and calls mixed up with yours.
I always had doubts about that as it made more sense that calls and texts would be sent to the phone broadcasting the correct SIM number ID. But I was assured by people much more experienced in this stuff than I that the IMEI was a more secure method of ID'ing the correct device to send secure DATA to.
So if this is true, surely that would mean I am the only person on the planet using the default Samsung IMEI number as I have had no odd text messages or phone calls since I got this phone. (I am now the owner as I swapped it for an 8GB iPod Touch!)
Anyone can un-confuse me here!
imei change
hi im a noob did u yave any luck with the chang of inei? i have a phone that i thot i lost over 2 years ago but its been blocked i tried all the things u said the imei changed but still wont let the o2 card register on the network any more help you could offer? its a samsung galaxy s2 it is locked to the 3 network i have rooted it
sparkyuiop said:
A while back one of my customers found a T-Mobile Samsung Galaxy S2 at a bus stop which she handed in at the local police station. Last week she went back to see if it had been claimed and it had not so the police released the phone to my customer to keep as her own property.
She was aware that it was blocked but wanted to give it to her child to use as an android game device but when she told me about it I said I would have a look at it for her to check it was defiantly blocked.
On trying all network SIM cards I could only get the 'Emergency calls Only' notice. I did a Checkmend report and the device was still listed as stolen and blocked (the police have given her entitlement paperwork for the phone which I have seen) so I guessed it would be out of the question ever being able to use it as a phone again.
I decided to root the phone anyway and install a CM stock ROM. I then also installed the 'Galaxy S Unlock' APK and zero'd out the lock codes. I then tried all the SIM cards again with the same results as before.
After some browsing on the internet I download an APK called 'HC-kTool' and installed it. I then backed up my kernel and EFS folder to my SD card before hitting the advanced key and deleting my current installed EFS folder.
I turned off the phone, wrote down my IMEI number from behind the battery and inserted a Vodafone SIM card.
When the phone rebooted I got a full Vodafone signal and rang my home number, and it rang!
I then dialled *#06# and noticed my IMEI number has changed to something entirely different.
The phone has been connected over an hour now, I have not tried any other SIM as yet but I don't doubt it is unlocked and working on all networks now.
I read something briefly about T-mobile using a non-standard (I think) network system and deleting the EFS folder has the Samsung software revert it back to a non-T-mobile modified one. this could be totally wrong though...
Can anyone throw some light on this?
Click to expand...
Click to collapse
the donkey said:
hi im a noob did u yave any luck with the chang of inei..:
Click to expand...
Click to collapse
As far as I know the default Samsung IMEI number will only work on the Vodafone network. If you have rooted your S2 then there is an app in the Google Play store that will unlock your phone to all networks. Search for 'Samsung Unlock' and you will find it. If not there are plenty of ways to unlock it for free that you can find here on XDA.
I'm pretty sure you won't get it working on any other network without changing the IMEI which is incredibly difficult, not worth the cost of the equipment you would need and of course illegal in most country's carrying a very real prison sentence. XDA and other cell phone development communities will rightly not tolerate IMEI changing discussions and almost always permanently ban members should they attempt it so that is as much as I will discuss that!
Another thing I found recently was a company offering to 'De-Blacklist' phones to certain networks that were on the UK blacklist. At first I thought this must be illegal as if it wasn't it would make a mockery of the entire blacklisting principle, i.e prevention of crime. However more and more companies are offering this service and nothing seems to be preventing any of them from doing so. There are two UK based phone unlocking / modding businesses with a huge reputation online that are also doing it now too.
If anyone knows what that is about please enlighten me. No amount of probing I did had any of the companies reveal any of the methods to me!
I had an iPhone 4 that was IMEI blocked (found in a skip by a charity shop - checkmend reported not stolen) de-barred to 'EE / Orange' 5 days after paying about £50 to http://www.beijingiphonerepair.com/store/#!/~/category/id=4425106&offset=0&sort=normal
IMEI
If you were not cautious enough and you did not saved your efs directory before you made changes or ROM updates to your phone, then its possible that your phone "forget" your IMEI. So if you need to re-write your ORIGINAL IMEI back to that phone that its belong to, then its not a crime!!! There is an online program that can do that for around 4 EUR, 5-6 USD. If you are a half experienced browser user, you can find it by searching the keywords.
Although there is an easier way that you go to your provider and ask them to restore your phone IMEI, they can do that for you. If your wise enough, you put back your Original ROM, and zero the counter of ROM changes. As here in XDA you can find these methodes I wont give you any links, you can find it by yourself.
So, changing the IMEI is illegal in many countries but put back the original IMEI to the phone where it belongs is not!
UFF
To the OP.
Did you experience loss of functionality at all?
Someone i know followed what you did on a barred s2.
It now connects to virgins network but she can no longer switch on Bluetooth.
It tries to start then Bluetooth flicks over to off again.
Looking in phone details reveal that Bluetooth address is listed as unavailable.
Everything else seems to work fine.
sheffieldlad said:
To the OP.
Did you experience loss of functionality at all?
Someone i know followed what you did on a barred s2.
It now connects to virgins network but she can no longer switch on Bluetooth.
It tries to start then Bluetooth flicks over to off again.
Looking in phone details reveal that Bluetooth address is listed as unavailable.
Everything else seems to work fine.
Click to expand...
Click to collapse
Quick update, my friend tells me virgin seems to have blocked the imei now.

Phone stopped Connecting to My Network

So i was sitting on the bus on my way home from school when i noticed my phone vibrated. so i assumed it was a sms that was coming as i usually have my phone set to vibrate. when i looked at it i saw that the irc had jumped out and i thought, oh well that must be my connectivity. as i noticed later when i was going to send a message it were not going to be sent, then i realised something isn't correct here.
i did a manual reboot in order to see if that would fix the problem, and it didn't
and i tried to flash a different modem with odin and that didn't help neither.
its strange that this just occurred like that and i wonder if there is something with my reception maybe?
or maybe it is something wrong with the sim card reader, it do recognise the sim card though, but it says emergency calls only and that i'm not registered on my network. and when i try to register to my network it says can not register to network.
so i copied all my data from the phone to pc in order to make a full factory reset which would wipe everything on my cell in order that something may be causing it to not register. in my surprise it didn't help me at all.
so can it be something that is bricked?
i will try to flash another rom but stillm something isn't correct
call your provider, there maybe an issue with your account on their server. Let them reset your account before reflashing your phone.
Cosmic Blue said:
call your provider, there maybe an issue with your account on their server. Let them reset your account before reflashing your phone.
Click to expand...
Click to collapse
hm, so it can be the provider, even if the sim card is working on another phone
yes, because the imei of the phone the sim card is in is sent as part of of the registration process. If sgs imei has a problem on your account
it will stop the phone from work as the server will treat the phone as banned.
Otherwise you maybe looking at a motherboard problem which may need jtag service to find the problem.
Cosmic Blue said:
yes, because the imei of the phone the sim card is in is sent as part of of the registration process. If sgs imei has a problem on your account
it will stop the phone from work as the server will treat the phone as banned.
Otherwise you maybe looking at a motherboard problem which may need jtag service to find the problem.
Click to expand...
Click to collapse
hmm,sadly don't have a JTAG, and i did call the Career network they offered me a SGS III for some USD per month 60 USD if im not correct i would have taken it if i got a working job (which i don't have) he thought the antena was broken
if there is no damage to the phone, then the antenna should not be broken as the antenna is completely buried inside the phone.
i believe only severe overheating would damage the phone.
Cosmic Blue said:
if there is no damage to the phone, then the antenna should not be broken as the antenna is completely buried inside the phone.
i believe only severe overheating would damage the phone.
Click to expand...
Click to collapse
don't know it just stopped and thats the od thing when i was using the phone

[Q] "Can't connect right now. Try again later." or equivalent in stock, CM9 and CM10

[Q] "Can't connect right now. Try again later." or equivalent in stock, CM9 and CM10
Hi folks! Needing some help, please.
I've googled my problem a lot but couldn't find any working solution. Below is the detailed history.
I have recently bought a Samsung Galaxy S3 GT-i9300, cut my previous SIM, and used it for about four weeks with no problems. During this time, I rooted my phone, backed up the stock ROM, installed CM9 and afterwards CM10.
About a week ago, while using CM10, I switched off airplane mode after about nine hours and the signal power meter was empty. All the services related to my carrier (SMS, 3G, calls) were inoperative. I rebooted the phone, tried removing and reinserting the SIM, with no success.
I tried flashing the previous backups, also with no success, but noticed that while using the stock rom, the signal meter was full. This prompted me to access "Settings > Wireless (...) > More... > Mobile Networks > Network Operators", where to my surprise all the available carriers were listed. I did the same check in the rural area of my town, where I know my carrier does not work, and the cellphone correctly detected only the other three carriers.
These symptoms led me to believe that my cut sim could be the problem. I got a microsim from my carrier, but the problem persisted.
After this, I assumed the problem was software related, googled it and found some recommendations:
Complete wipe and backup restoration: this was not successful with stock, CM9 and CM10.
Complete wipe and stock ROM re-installation with Odin: also not successful.
Modem flashing with Odin: also not successful.
Firmware flashing with KIES: I put the cellphone in download mode and made the firmware recovery procedure from KIES. Also not successful.
Restoration of efs folder and IMEI related issues: I did not have backup of this folder, but the symptoms related to the problem in the posts I found always included the absence of IMEI. When I type *#06# in my phone, I can correctly see my IMEI, so I discarded this possibility. My carrier also informed me that my IMEI is not blacklisted.
I thought of getting a new microsim to rule out any SIM related issues, but still haven't done it.
Information regarding my phone:
Phone model: GT-i9300
Baseband version: I9300UBLG2
Firmware vesion when on stock (from KIES): PDA:LJ1 / PHONE:LI2 / CSC:LJ2 (ZTO)
Could someone please help me? I still have not tried the EFS folder troubleshooting, but the procedures I found were related to problems that did not show the same symptoms as mine. Do anyone have any suggestion? Please tell me if any more information is needed.
Thanks!
Why not just get a micro Sim to begin with....they don't cost anything and it saves a whole lot of hassle. My guess is the sim reader is damaged....IF and WHEN you decide to get a new micro sim, if it doesn't work then that could be the only cause and the service centre your only option. Seriously dude, next time to save yourself hassle....go an get a micro sim from your carrier, I wouldn't even think about hacking away at an old sim because I can't be bothered to walk to a Vodafone shop.
Sent from my GT-I9300 using xda premium
speedyjay said:
Why not just get a micro Sim to begin with....they don't cost anything and it saves a whole lot of hassle. My guess is the sim reader is damaged....IF and WHEN you decide to get a new micro sim, if it doesn't work then that could be the only cause and the service centre your only option. Seriously dude, next time to save yourself hassle....go an get a micro sim from your carrier, I wouldn't even think about hacking away at an old sim because I can't be bothered to walk to a Vodafone shop.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
I have just come back from the carrier store, where I got a new SIM, and the issue persists. I also double-checked any IMEI blocking or problems with my services, and everything is ok.
Coincidentally, a Samsung consultant was around. He checked my phone and talked to Samsung tech support describing the issue.
They do not think it is related to the cutting of the SIM card for two reasons, the first being the ability to locate the carriers, the second being the fact that a visual inspection of the slot and the scratch marks on the SIM card do not indicate a broken or bent contact.
Obviously, he recommended that I send my phone to an authorized Samsung service center for maintenance.
I am still inclined to think it is a software related issue. I will, of course, send my phone to Samsung if it is case, but in the meantime I would like to try new procedures to bring back my phone's ability to connect to my carrier.
Suggestions?
Thanks in advance!
An additional information:
I tried checking my sim through some apps, to confirm there is no damage in the contacts. GalaxSim Unlock is able to detect my sim and correctly show my phone status as unlocked.
Any suggestions on tests?
Sent from my GT-I9300 using Tapatalk 2
Hello!
I'm having the same identical issue with my Lenovo S939. Could you, please tell me if and how you managed to resolve the issue?
Thank you very much!
change to gsm only ? full signal hehe
Cgbspender more info (what you do ect.)
exe98123q said:
change to gsm only ? full signal hehe
Cgbspender more info (what you do ect.)
Click to expand...
Click to collapse
Hi!
I bought S939(not completely new), which from what I understand is not a device that's created for the European market. In order to make it function, I believe that the device was rooted\modified. Now, I can perfectly use it to go on the internet, make photos ecc, but when I put my SIM , I'm unable to "catch" the network of my provider. A message "Can't connect right now. Try again later." appears. I can save numbers on the SIM, for example, but unable to register on the network.
Also on the main screen, I can see writter "Invalid IMEI".
Thanks!
no backup imei ? try flash stock, should repare imei (i think) - but i have phone with mediatek and cant flash (get error)
Was the issue ever resolved, I'm having same problem with my i9300 on virgin mobile. My phone works fine on giffgaff.
ldyte1 said:
Was the issue ever resolved, I'm having same problem with my i9300 on virgin mobile. My phone works fine on giffgaff.
Click to expand...
Click to collapse
Inactive sim?
Beamed in by telepathy.

[Q] "Not registered on network" - Tried everything

Hello all,
To put my issue simply, I am receiving the "Not registered on network" error on my phone. I have tried many things to resolve it and to help narrow down the possible problems, I will explain my situation and what steps I have taken to try to resolve it. I appreciate you taking the time to read my detailed explanation in advance, as I wish to be as clear and informative as possible.
My phone is an unlocked Australian Galaxy S3 (GT-I9300). I bought it about 6 months ago and about two months ago had some issues with the display come out of the blue. I was able to get this issue resolved through my warranty. When I received the phone back though, I thought it was all working fine but then I noticed I couldn't send SMSs or make calls as my phone wouldn't connect to my phone network (Vodafone). I tried reboots, hard reboots, restoring backups, using a different SIM card (from a different carrier) and I still couldn't get it to work.
During this process of trying to fix it myself, I rooted the phone. So when I realised I couldn't fix it and it could possibly be a hardware issue, I sent it back to be fixed under warranty. Unfortunately my warranty was voided when I rooted the phone, even though it was broken before I rooted it.
So a few days ago I received my phone back again and spent about 6 hours trying to fix it. Here's what I tried...
I tried to flash the latest Australian firmware (XSA) which is the same as the one I initially had when I purchased the phone. I tried factory resets, different firmware flashes, custom ROMs, different modems etc. None of this worked. I thought I had found my solution when I stumbled across ARIZA's patch, but event this did not solve my problem.
The really strange thing is I can occasionally connect to the network and if I try repeatedly, I can sometimes get an SMS to send. I've checked my SIM is clean (I've tried another SIM anyway) and everything seems fine.
My IMEI number is still intact and isn't blacklisted. I've tried restoring backups from when it was working (before I got it "fixed" the first time) and that's not worked. The current status of my phone is:
ROM: Omega v5.0
Version: 4.2.2
Baseband: I9300XELLA
Network: vodafone AU (sometimes shows as Unknown)
Mobile Network State showing as "Disconnected", except in rare moments
IMEI and Serial intact
I've tried all I can think of and all the suggestions I can find on the Internet. I'm hoping someone here will have some suggestions for things I can try. I'd really like to fix this issue as I've been without my phone for months. I'm thinking it could be a hardware issue, but want to make sure I've exhausted all options I can try myself first before trying to get a place to repair it. As my warranty is void, I'm not sure how easy this will be.
Thanks in advance for your time and suggestions,
Jay.
.:Jay:. said:
Hello all,
To put my issue simply, I am receiving the "Not registered on network" error on my phone. I have tried many things to resolve it and to help narrow down the possible problems, I will explain my situation and what steps I have taken to try to resolve it. I appreciate you taking the time to read my detailed explanation in advance, as I wish to be as clear and informative as possible.
My phone is an unlocked Australian Galaxy S3 (GT-I9300). I bought it about 6 months ago and about two months ago had some issues with the display come out of the blue. I was able to get this issue resolved through my warranty. When I received the phone back though, I thought it was all working fine but then I noticed I couldn't send SMSs or make calls as my phone wouldn't connect to my phone network (Vodafone). I tried reboots, hard reboots, restoring backups, using a different SIM card (from a different carrier) and I still couldn't get it to work.
During this process of trying to fix it myself, I rooted the phone. So when I realised I couldn't fix it and it could possibly be a hardware issue, I sent it back to be fixed under warranty. Unfortunately my warranty was voided when I rooted the phone, even though it was broken before I rooted it.
So a few days ago I received my phone back again and spent about 6 hours trying to fix it. Here's what I tried...
I tried to flash the latest Australian firmware (XSA) which is the same as the one I initially had when I purchased the phone. I tried factory resets, different firmware flashes, custom ROMs, different modems etc. None of this worked. I thought I had found my solution when I stumbled across ARIZA's patch, but event this did not solve my problem.
The really strange thing is I can occasionally connect to the network and if I try repeatedly, I can sometimes get an SMS to send. I've checked my SIM is clean (I've tried another SIM anyway) and everything seems fine.
My IMEI number is still intact and isn't blacklisted. I've tried restoring backups from when it was working (before I got it "fixed" the first time) and that's not worked. The current status of my phone is:
ROM: Omega v5.0
Version: 4.2.2
Baseband: I9300XELLA
Network: vodafone AU (sometimes shows as Unknown)
Mobile Network State showing as "Disconnected", except in rare moments
IMEI and Serial intact
I've tried all I can think of and all the suggestions I can find on the Internet. I'm hoping someone here will have some suggestions for things I can try. I'd really like to fix this issue as I've been without my phone for months. I'm thinking it could be a hardware issue, but want to make sure I've exhausted all options I can try myself first before trying to get a place to repair it. As my warranty is void, I'm not sure how easy this will be.
Thanks in advance for your time and suggestions,
Jay.
Click to expand...
Click to collapse
Return to a stock rom and use triangle away to reset the counter, retry with your provider, they may let it slide that you've previously tried.
It would appear that you've already tried everything.
Return to stock and update via OTA, remove root, remember to use triangle away, I personally haven't had to do it but i would imagine that it needs root privileges to complete so thinking about it i would say to use triangle away first.
Hope you get it sorted.
dladz said:
Return to a stock rom and use triangle away to reset the counter, retry with your provider, they may let it slide that you've previously tried.
It would appear that you've already tried everything.
Return to stock and update via OTA, remove root, remember to use triangle away, I personally haven't had to do it but i would imagine that it needs root privileges to complete so thinking about it i would say to use triangle away first.
Hope you get it sorted.
Click to expand...
Click to collapse
Hey,
Thanks for the quick response.
I doubt they would let it slide as I had a pretty long back and forth with them trying to get them to fix the phone or at least send it back to me without charging me for the shipping costs and that didn't end in my favour. I'm sure they'd remember that they already rejected it due to it being modified and would just blame the rooting for the issues.
I'm thinking I might just reset it all to stock, reset the counter and at least ask. If not, I'll try to find a repair shop who will take a look. Thanks for the suggestion. I'm still open to any other ideas people might have which I can try from my end.
Thanks,
Jay.
Starting point would be correct firmware modem and CSC for your location and network .
Flash your original rom .
Check
http://forum.xda-developers.com/showthread.php?t=1978840
jje
JJEgan said:
Starting point would be correct firmware modem and CSC for your location and network .
Flash your original rom .
Check
http://forum.xda-developers.com/showthread.php?t=1978840
jje
Click to expand...
Click to collapse
Hey,
Thanks for the suggestion. I believe I have tried this by downloading the latest firmware from SamMobile and flashing that through Odin, but I haven't tried it through Keis, so I guess I'll give that a go.
I'll let you know how it goes.
Thanks,
Jay.
Me too. I've an i9305 (S3 LTE) and i've tried every tutorials on internet and so far nothing: always the same issue "not registered on network". In case you solve the issue please let me know. I'll do the same. Txs
I've tried to connect my phone using Keis and it just seems to say "Connecting..." forever. I've tried running the connection troubleshooter and that just seemed to re-install the drivers but not actually fix the issue. I still can't get Keis to even connect to my phone.
Any ideas on why this would be? Or other suggestions I can try for my initial problem?
Thanks,
Jay.
As an update to this, it seems I've tried everything I can on my end to fix it to no avail. I believe it must be a hardware issue and have dropped it into a phone repair centre. I'm hoping they will be able to find the problem and fix it.
I'll let you know how it goes.
Another update to this, I received a response from the repair centre. They said:
"...we took it all apart and checked all connections and serviced it.
Once we put it back together we tested it with Vodafone and Optus sim cards. Both sims had service and were able to connect to the internet as well."
After I asked for more details on what they did to try and help me determine what the problem was, they said:
"The phone looked 100% fine inside, no signs of water or any other damage. Sometimes electronic devices can be a bit temperamental, maybe the fact that we undone and cleaned all connections it's booted it back to life."
So I'm going to pick it up tomorrow, but it sounds like it's all sorted now. So not it's not 100% clear what the issue was, but to anyone having this same problem who has tried everything like I did, it is likely a hardware issue. Your best bet is probably to try a repair shop (assuming your warranty won't cover the problem).
Thanks to those who offered suggestions and good luck to those with the same problem.
Do please tell us if it worked because i'm tempted to do the same as you did before selling it on ebay as faulty for parts. PLEASE ANSWER US BACK AFTER TESTING IT an entire day. THANK YOU A LOT!
Does it work properly now? Thanks - Please reply.
Not sure if it is exactly the same problem but I remember getting that msg when i was on Telstra and I'd installed a new ROM - I went to the Telstra site and got them to send an activation msg that reset my provider info. It didn't seem to matter for phone calls but I wasn't getting any connection to do with data until I 'ran' the msg they sent.
Hi I had this issue with my gs2..what I did was flash the right modem and restore efs thats how I solved my problem..hope this helps..
Sent from my GT-I9100 using xda premium
ichigo200 said:
Hi I had this issue with my gs2..what I did was flash the right modem and restore efs thats how I solved my problem..hope this helps..
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Txs for help but I don't have the backups of my efs folder... so I think it is useless therefore i am going to sell it on ebay as faulty for parts. Unfortunately! I love my i9305!
You should probably do some more searching on site - there are a number of things to do, including getting a service centre to fix it. Be cheaper than a new phone. Is it an i9300 or ann i9305?
pmmfilipe said:
Txs for help but I don't have the backups of my efs folder... so I think it is useless therefore i am going to sell it on ebay as faulty for parts. Unfortunately! I love my i9305!
Click to expand...
Click to collapse
Ask a service centre for a fix price first .
jje
Homervy She
Journyman16 said:
You should probably do some more searching on site - there are a number of things to do, including getting a service centre to fix it. Be cheaper than a new phone. Is it an i9300 or ann i9305?
Click to expand...
Click to collapse
It's a i9305 and I've tried everything, every tutorials on internet without success so far. I am tired of the situation and also very disappointed therefore I think i will sell it as faulty. As it regards to a repair center, near my area it's very difficult to find someone who can fix it.
For me it seems my connection is still intermittent when using my Vodafone SIM on my S3 (and the same for another Vodafone SIM I tried on this phone) whereas both SIMs work fine on other phones.
I then tried a Telstra SIM on my S3 and it worked fine. So it seems I have a weird problem with my phone where the combination of the S3 and Vodafone doesn't work, but other phones or other SIMs do work.
I think I'm just going to try changing carrier (I've been meaning to anyway) since it seems their SIMs work in my phone.
Really not sure what is causing this issue, but I'm at the point where I just want it fixed and I don't really care how. Hope you find out how to solve your issue.
How is your phone right now? Im also having the same problem. It always say 'not registered to network' everytime i make a call. This happens whenever i turn on the flight mode, then turning it off.. i have a strong signal and i can use the internet provided by my network but i cant make a call or text.. people cant also reach my number. I sent this already to samsung service ctr and they changed the board but its still there whenever i access the flight mode..
caloyski072885 said:
How is your phone right now? Im also having the same problem. It always say 'not registered to network' everytime i make a call. This happens whenever i turn on the flight mode, then turning it off.. i have a strong signal and i can use the internet provided by my network but i cant make a call or text.. people cant also reach my number. I sent this already to samsung service ctr and they changed the board but its still there whenever i access the flight mode..
Click to expand...
Click to collapse
Hi...the same, no solution so far. I am actually selling it on ebay for parts. I simply gave up.

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