[Q] Free Downloads - Xperia Z2 Q&A, Help & Troubleshooting

Hi all
With the Z2 Sony have included free movies and MJ album, I was able to get the movies by logging in using the phone login option however for the MJ album I need to log in using the Sony Entertainment login which when I select says "signing in" which then disappears but the loading circle remains around Sony Entertainment and the album never downloads.
Anyone have any ideas how to fix this?

bob2k4 said:
Hi all
With the Z2 Sony have included free movies and MJ album, I was able to get the movies by logging in using the phone login option however for the MJ album I need to log in using the Sony Entertainment login which when I select says "signing in" which then disappears but the loading circle remains around Sony Entertainment and the album never downloads.
Anyone have any ideas how to fix this?
Click to expand...
Click to collapse
Are you using any CustomROM or de-bloated roms? If so you might have to install SONY Account Manager from Google Play Store.
If it's already installed and doesn't work, you might have to try to erase a cache.

CenteaOSD said:
Are you using any CustomROM or de-bloated roms? If so you might have to install SONY Account Manager from Google Play Store.
If it's already installed and doesn't work, you might have to try to erase a cache.
Click to expand...
Click to collapse
Hi. No custom ROM its generic uk. Already have the Sony account manager installed. I've tried uninstalling and reinstalling the Sony software including the account manager and the lounge app but no change. I can log in to the movies and music apps fine too.

Did you make account in UK? For example I bought XZ2 in Aus w/ MJ album. But I made account in Japan, so I can't download it. Or Have you unlocked bl? It might do something with medias.
Sent from my D6503 using XDA Free mobile app

I had the same problem when i tried to login to my SEN account in the lounge, it would just keep spinning after the popup saying logging in went away.
What I did was login to lounge with my google account, and then went to the MJ section and clicked download on the first track then a popup said i need to use my SEN account so i clicked OK, the log in popped up and went away after, and then i was able to click download again and it started working (i got an error the first time i clicked download so i clicked it again and it worked no problems.
See if that helps..

Related

[Q] google playstore is not working with wifi

Google playstor is not working over wifi but its working with mobile network.....when i downloaded an app using mobile network it says app cannot download error 504......plz help me
huny said:
Google playstor is not working over wifi but its working with mobile network.....when i downloaded an app using mobile network it says app cannot download error 504......plz help me
Click to expand...
Click to collapse
Are you on stock ROM?
What is stock ROM ??? I have no idea about this
huny said:
What is stock ROM ??? I have no idea about this
Click to expand...
Click to collapse
Stock ROM is SONY's official ROM, anyway assuming that you haven't root or even unlock your bootloader, try fixing it via Sony Update Service (SUS) or PC Companion.
huny said:
Google playstor is not working over wifi but its working with mobile network.....when i downloaded an app using mobile network it says app cannot download error 504......plz help me
Click to expand...
Click to collapse
Do one thing, go to play store in settings - apps and clear data and cache.. Sign out from your Gmail in accounts and sync... Then open play store and sign in again.. That should do the trick
Sent from my LT26i using xda premium
Also, are you using your home wifi, or a school/uni/workplace wifi?
It might have a firewall blocking access to the play store...
Sent from my aokp_tenderloin using xda app
If everything fails, you can download Google playstore.apk XDA has it just use the search bar.
Harsh7689 said:
Do one thing, go to play store in settings - apps and clear data and cache.. Sign out from your Gmail in accounts and sync... Then open play store and sign in again.. That should do the trick
Sent from my LT26i using xda premium
Click to expand...
Click to collapse
Now play store is not signing in my gmail account ....it says waitfor.few minutes after i give my user name and password ...other applicaions are working which means wifi is connected.
warface said:
Also, are you using your home wifi, or a school/uni/workplace wifi?
It might have a firewall blocking access to the play store...
Sent from my aokp_tenderloin using xda app
Click to expand...
Click to collapse
M using wifi at my home it was working fine yesterday ....
Gmail and gtalk is also not working ....,,, in browser i can.open gmail account but in phone gtalk app is not running .....it asks for new or exiating account id and then say it will take a few minutes after that it says couls not find server or device is not ....... Bla bla
huny said:
Gmail and gtalk is also not working ....,,, in browser i can.open gmail account but in phone gtalk app is not running .....it asks for new or exiating account id and then say it will take a few minutes after that it says couls not find server or device is not ....... Bla bla
Click to expand...
Click to collapse
Have you tried fixing via SUS or PC Companion? If repairing didn't work, try to make a new gmail account.
Dear all,
First post here. Have been reading this wonderful forum for quite a while.
Thumbs up for all you can find here.
Now I have a problem I cannot find a solution for.....
My play store is not working via wifi.
If I connect to 3G my downloads instantly continue and finish.
Then I switch back to wifi and the download just doesn't continue. No error, just no progress.
(Funny thing, sometimes is downloads only 4,25kb and then the progress bar keeps moving, but no more data downloaded.)
All my other Google apps work fine. GTalk, Gmail, Search. It all works without a problem.
It started when I installed UltimaRom (came from Stock).
Tried to solve:
- Changing DNS. Rebooting router/modem.
- Reboot phone. Clearing Google Play cache, and GP services, signing in and out.
- Re-install with another Google Play apk
- Changed Kernel from stock to Boefla
All without result.
Am I doing something really silly here?
Thanks for any suggestions.
Rob
PS: I am on S3 GT-I9300. With latest UltimaRom 12.0.1
Edit: I responded in this old thread since I have the same problem. This thread is not for S3 though. But also didn't want to make a duplicate thread....
@Androidrobbus - same here
Bt this is happening wid my bro's galaxy note
try download anything from google play store, return back to home quit from multitasking bar, and open back google play
Sherwinnn said:
try download anything from google play store, return back to home quit from multitasking bar, and open back google play
Click to expand...
Click to collapse
Thanks for your fast response, but it doesn't work.
No progress for any GP download over wifi.
Androidrobbus said:
Thanks for your fast response, but it doesn't work.
No progress for any GP download over wifi.
Click to expand...
Click to collapse
did you try removing account and then clearing cache, dalvik and then re adding the google account.....
@[email protected] said:
did you try removing account and then clearing cache, dalvik and then re adding the google account.....
Click to expand...
Click to collapse
I just did.
No luck....but I am getting very confused now!
Some apps update, some don't. That's very strange. Before none updated at all.
I think it might be an issue with Chinese internet providers blocking something.
I am in China and they don't like google here. So sometimes it stops after the first few kb.
And sometimes doesn't start at all.
But strange that it all works with 3G.
Will dig into it.....
Thanks for your suggestions!
Rob
Moved my personal question to here in the UltimaRom Q&A thread. (Since it started after installing UltimaRom and I'm on Samsung S3).
http://forum.xda-developers.com/showthread.php?p=41334490#post41334490
Try changing the primary dns: 8.8.8.8 and secondary: 4.4.4.4

Google Music w/o root

Here is an older version of Google Music that is not tied to the Play Store, and works on the Fire HD without root. You of course need the Google login service working. It doesn't work the first time because it wants you to add an account and then complains the account already exists. But if you close the app then open it back up, you can choose the account that already exists.
My playlists popped right up and now I can enjoy all that music I bought!
I don't have much music yet on the N7 but it would be nice to have it available on the kfhd as well seeing that audio playback on the latter is very very good. And I also have a bluetooth headset as well when necessary to not bother surrounding folks.
Thanks for the tip!
I had to come up with a non-root method of playing the music because I spent a lot of time uploading CDs on my father's Google account for my mother to listen to on my father's Nexus 7. I am planning on giving her a Fire HD for Christmas, and of course I want her to be able to listen to all the music I uploaded for her!
I don't think Amazon and Google are doing anyone any good by not cooperating on Google Play. This is just insane. All the apps I bought on Google Play should be available on every device, not just the sanctioned devices.
Most useful info and file
DrHenley said:
Here is an older version of Google Music that is not tied to the Play Store, and works on the Fire HD without root. You of course need the Google login service working. It doesn't work the first time because it wants you to add an account and then complains the account already exists. But if you close the app then open it back up, you can choose the account that already exists.
My playlists popped right up and now I can enjoy all that music I bought!
Click to expand...
Click to collapse
Thanks DrHenley, haven't got my KF HD till November 20th but this will be tops on my list to install as I have had this on the 1st gen KF.
Very much appreciated
Thanks,
Installation went very smooth. Anyway we can get high res icon for Kindle home screen?
Sent from my Galaxy Nexus using xda premium
DrHenley said:
Here is an older version of Google Music that is not tied to the Play Store, and works on the Fire HD without root. You of course need the Google login service working. It doesn't work the first time because it wants you to add an account and then complains the account already exists. But if you close the app then open it back up, you can choose the account that already exists.
My playlists popped right up and now I can enjoy all that music I bought!
Click to expand...
Click to collapse
Nvm the problem was fixed
Sent from my KFTT using Tapatalk 2
netscorer said:
Thanks,
Installation went very smooth. Anyway we can get high res icon for Kindle home screen?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Not sure how to do that. I don't have any tools for repackaging apks. I guess I could build it from source...
DrHenley said:
Here is an older version of Google Music that is not tied to the Play Store, and works on the Fire HD without root. You of course need the Google login service working. It doesn't work the first time because it wants you to add an account and then complains the account already exists. But if you close the app then open it back up, you can choose the account that already exists.
My playlists popped right up and now I can enjoy all that music I bought!
Click to expand...
Click to collapse
Hi
I have Google login services installed and it shows up in my installed apps, I have installed Google music from both here and from the 1mobile market app but neither version ask for my Google ID at any point so all I see is the one album that is on the device.
Any pointers gratefully received.
This is a new UK kindle fire, currently not rooted.

[Q] Market unlocker doesn't work anymore

Well yeah guys Google messed up something on their servers... I used market unlocker till now and i woke up today to search for some app on Google Play and I realised that I can't see paid apps or any apps that are unavailable in my country anymore...
Tried clear cache and data of market unlocker, tried Play store clear cache and data... Nothing...
So anybody experience this... ?
The thing is that was my most valuable app for seeing all apps, because i can't see all apps and can't download all apps from my country...
FOUND SOLUTION!!!
Download TunnelBear from PlayStore https://play.google.com/store/apps/details?id=com.tunnelbear.android
Login, choose whatever you want UK or US server turn on and when you got in statusbar connected, go to settings>applications>playstore>clear data and force stop
Now exit by pressing back button and launch PlayStore, hit accept and you'll se ALL magazines, music, paid apps etc.
The same here. Stopped working - I think last night.
Deni_NS said:
Well yeah guys Google messed up something on their servers... I used market unlocker till now and i woke up today to search for some app on Google Play and I realised that I can't see paid apps or any apps that are unavailable in my country anymore...
Tried clear cache and data of market unlocker, tried Play store clear cache and data... Nothing...
So anybody experience this... ?
The thing is that was my most valuable app for seeing all apps, because i can't see all apps and can't download all apps from my country...
Click to expand...
Click to collapse
Yeah it doesn't work since many versions. There's an alternative method using DroidVPN or something. I don't remember exactly.
Sent from my Desire HD using xda premium
sashank said:
Yeah it doesn't work since many versions. There's an alternative method using DroidVPN or something. I don't remember exactly.
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
It used to work for me till a few days ago
So, for now, there is no working solution?
same here need help!
Same here, I have 3 different market enabler apps. All 3 don't work anymore.
zljk said:
It used to work for me till a few days ago
Click to expand...
Click to collapse
Well that sucks. :/
Sent from my Desire HD using xda premium
FOUND SOLUTION!!!
Download TunnelBear from PlayStore https://play.google.com/store/apps/details?id=com.tunnelbear.android
Login, choose whatever you want UK or US server turn on and when you got in statusbar connected, go to settings>applications>playstore>clear data and force stop
Now exit by pressing back button and launch PlayStore, hit accept and you'll se ALL magazines, music, paid apps etc.
Edit: First post edited.
Vpn One Click is the solution for our problems :victory:
I recently saw someone on reddit in Belgium saying he still gets the US market.version, based on his CC which was issued in US. Maybe Google changed the check from SIM to that. But I wonder what happens if the user doesn't have a CC added..
http://www.reddit.com/r/Android/comments/18b26j/google_play_checks_cc_data_instead_of_location/
Sent from my Galaxy Nexus using Tapatalk 2
Deni_NS said:
Well yeah guys Google messed up something on their servers... I used market unlocker till now and i woke up today to search for some app on Google Play and I realised that I can't see paid apps or any apps that are unavailable in my country anymore...
Tried clear cache and data of market unlocker, tried Play store clear cache and data... Nothing...
So anybody experience this... ?
The thing is that was my most valuable app for seeing all apps, because i can't see all apps and can't download all apps from my country...
FOUND SOLUTION!!!
Download TunnelBear from PlayStore https://play.google.com/store/apps/details?id=com.tunnelbear.android
Login, choose whatever you want UK or US server turn on and when you got in statusbar connected, go to settings>applications>playstore>clear data and force stop
Now exit by pressing back button and launch PlayStore, hit accept and you'll se ALL magazines, music, paid apps etc.
Click to expand...
Click to collapse
1+ same issue with me today
need help we need do that with market unlocker app its easy and auto unlocker :crying::crying:
Can someone share the TunnelBear VPN on here? It is also unavailable for download in my country
skingg said:
Can someone share the TunnelBear VPN on here? It is also unavailable for download in my country
Click to expand...
Click to collapse
Here
josephedward said:
Here
Click to expand...
Click to collapse
Thanks!
This sucks...it was working perfectly fine last night. I just tried it just now on the Nexus 4 and was wondering why it didn't change to the set region.
Even my Xperia TX running ICS is not working either...
This doesn't appear to work on my Nexus 4, the VPNs are working fine (I can see US content in Netflix, IP identifies as US based etc.), but no joy when it comes to the Play Store
englishpunk said:
This doesn't appear to work on my Nexus 4, the VPNs are working fine (I can see US content in Netflix, IP identifies as US based etc.), but no joy when it comes to the Play Store
Click to expand...
Click to collapse
You need to clear Play Store cache. but tere is an easier way, connect to US VPN, then go to play store>settings>content filtering select so that some checkmarks switch off, press ok go to settings again and select show all apps. All US content will show up in play store.
US VPN with very speedy connection is hideipvpn.com. I'm using that.
Thank you so much OP for the TunnelBear option. I've been trying like hell to make magazines and stuff work haha!
But one question, is tunnelbear free? Gonna work forever?

Missing apps from my apps list in play store.

I've just looked at my apps list in the play store and there is loads of my installed apps missing they are installed on my phone but not showing up in the list. Could someone please tell me where they have gone and how to get them back.
Sent from my Nexus 7 using XDA Premium HD app
davekeeling5 said:
I've just looked at my apps list in the play store and there is loads of my installed apps missing they are installed on my phone but not showing up in the list. Could someone please tell me where they have gone and how to get them back.
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
This has happened to me as well. I think I started after Google Play was updated to version 4.3.11.
I have like 120 apps installed. The "Installed" tab under "My apps" now says I've got 9: Barcode Scanner, GTasks Key, K-9 Mail, Official XBMC Remote, Pure Calendar, Pure Grid Calendar, Soundhound, Superuser and USSD/MMI Fix. If I flip to the "All" tab, all my apps are still there. From there I can view information about the apps, but those that are not among those 9 will say that they're not compatible with my device.
My device is a rooted HTC Desire Z (called G2/Vision in North America), with some "EliteMod" 4.0.4 ROM - which have been working perfectly for well over a year. I was thinking it was some kind of Apple-style scam by Google to force users of old, rooted devices to upgrade.. xD
When trying (and failing) to figure out how to tell a living person at Google that 90 % of my installed apps and probably 99 % of the apps in Play Store are missing, I discovered the following added comment here:
"We’ve heard of some users suddenly missing apps under the My Apps section of the Google Play Store app. This is a known issue that we are currently investigating, and updates can be found on our Known Issues page."
I found no updates on it on the "Known issues" page, though.
I have the same problem
Hey guys,
I have the same problem after updating Play Store to 4.3.11. My installed apps went missing, I am not able to search for any apps on Play Store, app in all apps tab arent available in my country anymore (all these apps were available in my country before the update) play.google.com does not show my device, well its really frustrating. I wonder when google will fix this problem. I guess its something to do with their framework services.
rahulananda said:
Hey guys,
I have the same problem after updating Play Store to 4.3.11. My installed apps went missing, I am not able to search for any apps on Play Store, app in all apps tab arent available in my country anymore (all these apps were available in my country before the update) play.google.com does not show my device, well its really frustrating. I wonder when google will fix this problem. I guess its something to do with their framework services.
Click to expand...
Click to collapse
I've fixed it today, I'm not exactly sure how, as I tried a dozen different things I read online. Including uninstalling Adfree, removing hosts-file, clearing app-data for some Google Service-apps, flashing gapps one more time, etc.
But what I did just before it started working again, was to remove my Google account (the one used on Play Store, you can remove it from "Accounts/Synchronization" under Settings), restart the device, and then re-add the account again (in "Accounts/Synchronization"-settings). Then everything became as perfect as it was.
trollsperm said:
I've fixed it today, I'm not exactly sure how, as I tried a dozen different things I read online. Including uninstalling Adfree, removing hosts-file, clearing app-data for some Google Service-apps, flashing gapps one more time, etc.
But what I did just before it started working again, was to remove my Google account (the one used on Play Store, you can remove it from "Accounts/Synchronization" under Settings), restart the device, and then re-add the account again (in "Accounts/Synchronization"-settings). Then everything became as perfect as it was.
Click to expand...
Click to collapse
Thanks trollsperm. I will try that today. BTW, I have observed one more thing. The playstore works just fine after a new flash on Wi-Fi, but it goes back to the no working state as soon as I switch from Wi-Fi to Mobile Network. Have you encountered that?
I have tried your suggestion of deleting the account and re-add the account. This was the outcome
1.The play store started working fine and app sync was flawless. This was on Wi-Fi
2. I switched to the mobile internet and the play store worked fine until I rebooted the phone. The play store stopped working and apps were missing after the reboot with the mobile network on.
3. I then cleared the play store cache and data and switched on WiFi. Opened play store and voila the play store worked normally.
4. I did the same process on the mobile network but it didn't work out.
I guess the Google location services are kinda screwed up on the mobile network and not on WiFi.
Sent from my Desire HD using xda app-developers app
rahulananda said:
I have tried your suggestion of deleting the account and re-add the account. This was the outcome
1.The play store started working fine and app sync was flawless. This was on Wi-Fi
2. I switched to the mobile internet and the play store worked fine until I rebooted the phone. The play store stopped working and apps were missing after the reboot with the mobile network on.
3. I then cleared the play store cache and data and switched on WiFi. Opened play store and voila the play store worked normally.
4. I did the same process on the mobile network but it didn't work out.
I guess the Google location services are kinda screwed up on the mobile network and not on WiFi.
Sent from my Desire HD using xda app-developers app
Click to expand...
Click to collapse
Then I'm afraid your issue is different than mine. For me, the result have always been the same, whether or not I'm on Wifi or mobile. I can now browse Play Store both on Wifi and mobile, and rebooting changes nothing.
When I experienced the issue of "empty" Play Store, the Wifi-connection icon in the upper right corner were always gray (instead of blue) - something that's usually only happening if I'm connected to a wireless network, but the router isn't connected to the actual internet.
My conclusion is inconclusive, I'm just happy that it's back to normal..
Hi guys,
I'm facing the exact same problem as rahulananda.
In my case, the play store running on my Galaxy S4 and also on my notebook, is empty - searchs returns nothing and whey I access directly an app page, it says the app is not available in my country (Brazil).
For me, play store works fine over when mobile data (4G) is enabled, it doesn't work at all on wifi.
I also have a Galaxy S3 which is working perfectly on wifi and also mobile data.
It doesn't seem to be related to play store version, as in all my devices it is currently on version 4.3.11 - besides it is also not working on my laptop.
But, indeed, this is an issue to determine the location - for some reason, over my wifi, and rahulananda's mobile data, Play Store is unable to determine the country.
I found this on Google's Known issues: support.google.com/googleplay/known-issues/1319135?hl=en reffer to issue 8324410.
Hope they fix this soon, this is driving me crazy!!!
Let me know if you find a solution!
Its a simple fix as long as you have root.If you do look at this:
1. Navigate to the Build.prop
2. Find these 2 lines:
Code:
ro.build.description=
ro.build.fingerprint=
3. Delete everything in front of the "=" sign
4. Download a custom rom for another device that has great compatibility with apps(htc one, sgs4)
5. Copy those lines from its build.prop to yours
6. Reboot and Enjoy your market:good:
Well, my problem has been solved after applying the latest CM10 nightly update.
Sent from my Desire HD using xda app-developers app

[Q] Play store in "work mode"

Hi all,
My Z4 tablet is working great except for the play store. When I start play store I get a header that shows: "Play Store | Work" and "No results found." in the main view. In the menu on the left hand side I have "Store home" (which brings me to the "work home" (and no results). I have "My work apps" (that lists all my installed apps) and then the regular alternatives: "My wishlist", "My account", "Redeem", "Settings" ... etc
Under "My account" i see my purchases on my private account (a gmail acc) and I see the purchases I've made from my phone (a Nexus 6) where the play store works normally. So the play store account is the same but why do my Xperia Z4 Tablet think that I'm in "work mode"?
Thanks!
Same here, I can't install any apps. Useful.
P
Sent from my LG-H955 using Tapatalk
I also have this issue.
You guys don't happen to have a google apps account as your main google account on the device?
That's what I have, so I'm wondering if that might be the cause of this.
An update: I reset my tab and activated nothing but my Google Account on startup.
Skipped anything Sony/Xperia related.
Everything seems to be working normally now
I do not have this issue
Sent from my SGP771 using Tapatalk
I have this issue on my Xperia Z3+. Using google apps account with my own domain.
Stop Playstore, clear its data
This helped me:
I went to settings / apps
searched for "PlayStore" app
went into the properties tag
stopped it and cleared the data
voilà
I'm having the same problem on my Z4 tab.
Unfortunately stopping and clearing data of the Play Store didn't fix it.
more radical:
try recreating your google account on the device
I'm also experiencing this issue.
Remove the Google account from the device and relogin worked for me.
Sent from my SGP712 using XDA Free mobile app
Same issue here on a Sony xperia z4 tablet. Play store is in "work" mode. I tried cleaning up all the app data but it didn't help. I'm looking to disconnect and reconnect my Google account but, oddly enough, I can't find the way to do it. Any suggestions? Thanks.
Ps. I also use a Gmail account from my actual work on the same device (imap), maybe this is causing the issue? The correct account appears in the play store app though...
EDIT: Uninstalling the updates for the Play Store did the trick. It got back to the factory app and it's working again.
Yep removing the updates fixed it for me too. Nice one.
Argh, then it updating and broke it again. Play Store app 5.8.8 Hmmm
I had this problem, too. But the firmware update, which may not have made it to all markets yet, seems to have fixed it. I updated the firmware on Friday and have not had this issue since.
Eddy555 said:
Yep removing the updates fixed it for me too. Nice one.
Argh, then it updating and broke it again. Play Store app 5.8.8 Hmmm
Click to expand...
Click to collapse
I see on the Sony website they are rolling out 28.0.A.8.251 and I'm still on 28.0.A.7.24 so hopefully this update will arrive for me soon and fix it. Thanks for the feedback
28.0.A.8.251 installed today, cleared the Play Store app data and cache and it seems OK at the moment
I also have the problem.it was OK some time after removing the Google account,then it reappeared. After updating to the latest firmware it was OK again and now it's another time back to work mode. This is really annoying and removing the Google account or clearing play data all the time really isn't an option.
Had this 'problem', too. But after updating to 28.0.A.8.251 it solved itself. But btw. what's the problem with workmode? I couldn't recognize any restrictions so far, so why not just simply ignore it?

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