[Q] Firmware availability in UK - Xperia Z2 Q&A, Help & Troubleshooting

I got the 'SIM free' version of the phone, because I thought this would avoid those awful 'carrier delays'
I have tried the update several times (PC support) but just get 'your firmware is up to date' - yet I am still on 17.1.A.2.55 (yet 17.1.1.A.0.402 has been released for a couple of weeks).
How can I tell when it's available (other-than keep trying 'PC support') ?

dweaver1 said:
I got the 'SIM free' version of the phone, because I thought this would avoid those awful 'carrier delays'
I have tried the update several times (PC support) but just get 'your firmware is up to date' - yet I am still on 17.1.A.2.55 (yet 17.1.1.A.0.402 has been released for a couple of weeks).
How can I tell when it's available (other-than keep trying 'PC support') ?
Click to expand...
Click to collapse
Not many variants of .402 have been released. Keep an eye out here.

dweaver1 said:
I got the 'SIM free' version of the phone, because I thought this would avoid those awful 'carrier delays'
I have tried the update several times (PC support) but just get 'your firmware is up to date' - yet I am still on 17.1.A.2.55 (yet 17.1.1.A.0.402 has been released for a couple of weeks).
How can I tell when it's available (other-than keep trying 'PC support') ?
Click to expand...
Click to collapse
My Z2 is locked to EE but even they released the update last week. Really surprised the sim free version hasn't been released in the UK yet.

It is getting a bit silly, most in the UK are still stuck on .55 but there has been .69 & now .402 Maybe they are doing it the way samsung do updates in that it the carrier branded ones that get the update first then unbranded.

BanziBaby said:
It is getting a bit silly, most in the UK are still stuck on .55 but there has been .69 & now .402 Maybe they are doing it the way samsung do updates in that it the carrier branded ones that get the update first then unbranded.
Click to expand...
Click to collapse
EE, Vodafone and O2 now have the update

Mine is also sim free from UK and still on 55. I hope we get the update soon.
Sent from my D6503 using XDA Premium 4 mobile app

kamalaggi said:
EE, Vodafone and O2 now have the update
Click to expand...
Click to collapse
I'm on O2 and I've yet to get an update.
Sent from my D6503 using Tapatalk

It seem like there's another firmware update coming soon, updating to 17.1.2.A.0.189. No sure who'll be getting it though :fingers-crossed:
Source: http://www.xperiablog.net/2014/06/02/xperia-z2-update-17-1-2-a-0-189-on-the-horizon/

i buy in phones4you and i have 17.1.A.2.55

Hey peeps I took this from Sony UK support site:
Latest available software
You may already have the latest software, depending on the date of purchase. Software updates are released at different times depending on operator and/or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device.
Android version: Google Android 4.4 (Kitkat)
Latest available software: 17.1.1.A.0.402
Release started: 2014-05-23
To find your device’s current software version:
Settings > About phone > Build number / version
SO it seems that .402 is available in the UK.
Hope this helps :good:

stress40 said:
Hey peeps I took this from Sony UK support site:
Latest available software
You may already have the latest software, depending on the date of purchase. Software updates are released at different times depending on operator and/or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device.
Android version: Google Android 4.4 (Kitkat)
Latest available software: 17.1.1.A.0.402
Release started: 2014-05-23
To find your device’s current software version:
Settings > About phone > Build number / version
SO it seems that .402 is available in the UK.
Hope this helps :good:
Click to expand...
Click to collapse
Its still not available for unbranded phones

Just checked and now available for O2.
Sent from my D6503 using Tapatalk

I imagine they release staggered and cover the largest number of customers at once, namely carrier phones. SIM free probably accounts for the least stock out in people's hands.
Sent from my D6503 using Tapatalk

Related

[Q] What firmware are you guys using and why ?

I'm currently using the generic AU firmware and i want to know which countries firmware has the fastest and "stable" updates to the device.
And just a few random questions regarding the firmware that you guys are using on your devices:
- Why have you opted to use that firmware for your device?
- What variations in software did you guys notice when you flashed another countries firmware?( eg. the different bloat/preinstalled software on that specific countries firmware)
- Did you see a drastic change in performance when you jumped to another countries z2 firmware ( this question is in regards to .314 to.314 not .55 to .314 etc)
- Why did you opt to use the stock firmware that you received with your device and instead of flashing another countries firmware?
- From what i heard using the flashtool to flash another countries firmware doesn't void you warranty, is this true?
I'm merely interested because i want to have the best experience and have the latest updates as fast as possible without the need to continuously flash different firmwares to get the latest experience.
.314 ftf should be same everywhere except for baseband...I am using 314 after rooting, removing some bloat and unrooting...battery life is amazing... Easy 2 days without charge
bimjunk said:
.314 ftf shouldn't be same everywhere except for baseband...I am using 314 after rooting, removing some bloat and unrooting...battery life is amazing... Easy 2 days without charge
Click to expand...
Click to collapse
Why did you unroot again?
I prefer it that way...that way I am not accidentally deleting system files from ES file Explorer and also getting rid of files and bits leftover by the root exploit (which are by definition viral in nature ) just makes me feel more secure....
Generic German seems to provide quite regular firmware updates and overall has great stability.
Jackos said:
Generic German seems to provide quite regular firmware updates and overall has great stability.
Click to expand...
Click to collapse
yeh i was on the generic German for a bit then changed over to the generic AU i didnt seem to get any systems updates at all.
What kind of updates did you get because i got no updates when i was on that firmware
LOLRocks said:
yeh i was on the generic German for a bit then changed over to the generic AU i didnt seem to get any systems updates at all.
What kind of updates did you get because i got no updates when i was on that firmware
Click to expand...
Click to collapse
I believe there is a bug that affect all .314 FW - those firmware have trouble getting OTA. Did you receive updates on the AU .314 software?
Flashed Generic German 314 last night. Working very smooth. Hope i will still receive OTA updates. But will wait and see about that.
Jackos said:
I believe there is a bug that affect all .314 FW - those firmware have trouble getting OTA. Did you receive updates on the AU .314 software?
Click to expand...
Click to collapse
I have no idea since i just flashed the latest generic AU .314 R8A i will just have to wait and see
Also do you have a link to this OTA bug ?
LOLRocks said:
I have no idea since i just flashed the latest generic AU .314 R8A i will just have to wait and see
Also do you have a link to this OTA bug ?
Click to expand...
Click to collapse
http://forum.xda-developers.com/xperia-z2/help/sony-update-center-t2843931
That's a thread I made, but unfortunately no one has come up with a solution. It also might be a server side error.
I'll keep you posted if I find something out.
EDIT: I just quickly flashed the AU FW, but still no go. If you revert to previous firmware (.402), all updates are displayed properly. That's an obvious glitch with the new FW and all regions are affected.
Jackos said:
http://forum.xda-developers.com/xperia-z2/help/sony-update-center-t2843931
That's a thread I made, but unfortunately no one has come up with a solution. It also might be a server side error.
I'll keep you posted if I find something out.
EDIT: I just quickly flashed the AU FW, but still no go. If you revert to previous firmware (.402), all updates are displayed properly. That's an obvious glitch with the new FW and all regions are affected.
Click to expand...
Click to collapse
Ahhh ok i hope sony finds a solution to it soon
Firmware I'm using - Stock
Why I'm using it - Because I can
Was Using Envi-OS ( Testing )
then was using Envi-OS M-Server (more testing)
Then switched to Envi-OS Touch (Testing some more)
Then i was on Stock because i like Stock UI n stuff although having huge issues that i dislike
now i am waiting for my damndable replacement Z2
i noticed no changes Across Global firmwares for Z2, aka Stock Generic or CM11

[Q] No OTA updates?

I purchased 2 xperia tablets from EE one in December as Xmas present the other in Jan/Feb for myself.
The first one I purchased is receiving OTA updates quite often and has been on kit Kat for months now, mine is still running jellybean and has not had a system update since I can remember
Both are SGP321 and mine does receive application updates through the Sony update centre
Currently on build 10.3.1.A.2.67
the other is on build 10.5.1.A.0.238
Manual refresh on update centre always comes back as "your device already has latest available system updates"
Any ideas why this one is not getting updates through?
ViaraiX said:
I purchased 2 xperia tablets from EE one in December as Xmas present the other in Jan/Feb for myself.
The first one I purchased is receiving OTA updates quite often and has been on kit Kat for months now, mine is still running jellybean and has not had a system update since I can remember
Both are SGP321 and mine does receive application updates through the Sony update centre
Currently on build 10.3.1.A.2.67
the other is on build 10.5.1.A.0.238
Manual refresh on update centre always comes back as "your device already has latest available system updates"
Any ideas why this one is not getting updates through?
Click to expand...
Click to collapse
Do the have similar customization numbers?
Your customization number can be found in your service menu under 'Service info' > 'Software info' > 'Customization Version'
If not. That is normal, because not all codes received .283 the latest firmware. If codes are similar try to update with pc-companion.
Yeah customisation codes are different... 1274-050_R4B and 1273-9362_R2D
Tried PC Companion anyway and same thing most up to date... annoying it is so far behind!
And boot loader locked on mine... great!
Is there anyway of installing a standard (but different customisation code) version on? Or am I basically stuck waiting?
ViaraiX said:
Yeah customisation codes are different... 1274-050_R4B and 1273-9362_R2D
Tried PC Companion anyway and same thing most up to date... annoying it is so far behind!
Click to expand...
Click to collapse
1273-9362 is UK and it is updated to .283 firmware. 1274-0506 is T-Mobile UK and it is on 2.67 firmware. So all you need to do is to flash firmware via FlashTool. It's not difficult at all. Jusy look through tutorials.

OTA updates in US for international model

Does the international model (G8441) have any issues receiving carrier OTA updates in the US? Does it depend on the carrier network, or will I have to manually flash each new update?
otachi said:
Does the international model (G8441) have any issues receiving carrier OTA updates in the US? Does it depend on the carrier network, or will I have to manually flash each new update?
Click to expand...
Click to collapse
I have a G8342 (dual SIM) on T-Mobile US. I had been getting regular updates without issue for months, until the latest, 47.1.A.5.51. For some reason my version w/Taiwanese firmware hasn't received it even though most others have. According to XperiCheck it hasn't been released for that variant yet, don't know why.
I am considering flashing to some other firmware that gets updates more regularly, but am a bit reluctant too because the battery life has been great with what I have and don't want to mess that up. :|
I also have the G8342 on T-Mobile in USA and I still haven't received the latest update. I bought it on Amazon so I was thinking it would've been the USA version but ah well I'll just wait patiently.
have you checked to see which regional firmware you have? (you can do this at XperiCheck.com)
Update: Even tho there was no update available thru OTA, I plugged it into my PC and checked Xperia Companion. It still said no updates were available but I still did a software reset. This updated it to the latest version of 47.1.A.5.51 (WARNING: this deletes all data on internal storage).

I am unable to get latest official updates on my Xperia XZ1 (Still on Aug'17 Patch)

I purchased an Xperia XZ1 in May, 2018. After use of couple of days, i noticed that i am unable to get latest updates (even my android security patch is of August 5, 2017 which should be of May/June'18 as per official XZ1 updates). Thereafter, I enquired on official Sony Mobile forum where i got to know that my unit is not a retail unit but meant for "commercial and journalism" purpose . Now after gathering such knowledge which is still not confirmed and i am worried about future updates, could anyone here help me regarding this issue so that I would get the official updates on my phone which is still showing that my phone has the latest software.
aadirizvi said:
I purchased an Xperia XZ1 in May, 2018. After use of couple of days, i noticed that i am unable to get latest updates (even my android security patch is of August 5, 2017 which should be of May/June'18 as per official XZ1 updates). Thereafter, I enquired on official Sony Mobile forum where i got to know that my unit is not a retail unit but meant for "commercial and journalism" purpose . Now after gathering such knowledge which is still not confirmed and i am worried about future updates, could anyone here help me regarding this issue so that I would get the official updates on my phone which is still showing that my phone has the latest software.
Click to expand...
Click to collapse
You should be able to flash the latest through flashtool if it does not help to connect it to Sony companion
Sent from my [device_name] using XDA-Developers Legacy app
Actually, I first tried PC Companion and it is showing that my phone has the latest software. Same is shown in the phone's System Update. What to do now...
Download firmware through Xperifirm and flash through Flashtool
What's your device model?
is your bootloader unlocked?
TurkO546 said:
Download firmware through Xperifirm and flash through Flashtool
What's your device model?
is your bootloader unlocked?
Click to expand...
Click to collapse
Model No. is G8342 and the Bootloader is locked.
Could you please guide me through the whole process of flashing the right firmware as I am new to all this and I think I have to do this.
Happened with me too, apparently some sellers online/local markets are selling storefront/demo devices after repackaging them and these do not get updates from sony officially but function fine, to confirm this you can check customization version of your phone and match it at https://xpericheck.com/device/G8342
If it's 1309-7037 (Commercial and Journalists) or 1311-2293 (StoreFront) then it is definitely demo unit :/
To check customization version:
Open the dialer
Enter *#*#7378423#*#* and press dial
Tap on Service info
Tap on Software info
Look for Customization Version
I'd suggest to try returning device if possible..
jawadamin3 said:
Happened with me too, apparently some sellers online/local markets are selling storefront/demo devices after repackaging them and these do not get updates from sony officially but function fine, to confirm this you can check customization version of your phone and match it at https://xpericheck.com/device/G8342
If it's 1309-7037 (Commercial and Journalists) or 1311-2293 (StoreFront) then it is definitely demo unit :/
To check customization version:
Open the dialer
Enter *#*#7378423#*#* and press dial
Tap on Service info
Tap on Software info
Look for Customization Version
I'd suggest to try returning device if possible..
Click to expand...
Click to collapse
Its the Commercial & Journalists' unit. Im afraid returning the device is not possibe now. I just want to confirm if I flash any other stock rom, would that make my phone have latest official updates as and when available?
Kindly my phone was the same when i have got it last month but I have flashed the mea ftf file through Xperia flashtool and now I am getting new update which is not shown at any website yet I think it is july security patch.
Update: New software version 47.1.A.12.235 now installed with july security patch.

no security updates since march 1, 2020?

Hi all,
so I bought a V60 with DS yesterday, it was an open box but all the plastic still on device, like brand new and was able to test it and reset it to factory default before buying.
everything fine with setting it up but the phone doesn't update the security patch level..it says: you are using the latest software version for current OS.
patch level is from march 1 , 2020.
anybody knows what could be the issue.?? i've haven't found anything on this issue on the internet yet..
info:
model LM-V600EA (i think this is the Global unlocked version.?) my country is the netherlands and have a Vodafone SIM, i am able to make phonecalls and use data 4G+
software version v10f-EEA-XX
android version 10
buildnumber: QKQ1.191222.002
KERNEL 4.19.81
ive tried to use the LG Bridge software but when it want to update the driver it cannot make connection to the server.
when i want to install the driver by myself, it says that the os version (using a mac os catalina 10.15.6) is not supported...sigh..
looks like the unlocked version doesn't update.? the US verizon version have had several updates, even the latest august sec. patch level.
if someone could shed a light on this, or knows what is the issue...already very thankful.
BR
Mike
--UPDATE--
hi all,
i succeeded with updating the phone.
I used a windows 10 laptop, installed LG drivers and LG Bridge software.
it found an update, downloaded it and installed it. whole process took about an hour. download was very slow.
now i have the July 1 security Patch update. (not the latest which is august, but ok, it's LG)
software version is now v10m-EEA-XX.
camera software also updated.
still wonder why the phone is not updating OTA.
BR
Mike
I have the American AT&T model and received the August 2020 patch as an OTA a few weeks ago.
Since receiving the phone around April 1st, I feel like we've gotten every other security update.
IIRC, something like March (came with it), April, June, and August. But my recollection is a bit hazy.
On t-mobile tje July security patch is the most recent release. We've also been getting every other month or so, so I am expecting an update sometime in September hopefully
still don't know why the OTA update was not working. maybe because I have an unlocked version of the V60.??
as (security) Updates are being pushed out by carriers, i had to update it via LG Bridge.
bi-monthly update check via PC it is then.
thanks ya'll!
I also have unlocked eu version same as yours and all updates on mine was done OTA, I'm on July at the moment.
konio25 said:
I also have unlocked eu version same as yours and all updates on mine was done OTA, I'm on July at the moment.
Click to expand...
Click to collapse
do you also have the -XX in your software version.? I've read somewhere that XX on software LG phones indicates it's a test/demo model..maybe that explains why it was a open box when I bought it..
anyway..I was able to flash it with firmware V600EA10M_00, (NLD Region) ive used LGUP, hoped that the XX in the software version was removed but it isn't.
Also found a V600EA10K_00 version..Think Im gonna isntall this one and see if there's any difference, want to know what the K and M means in the firmware.
if anybody know what it means, let me know!
Thanks all!
Mine is LM-V600EA, V10m-EEA-XX.
I bought mine from Belsimple from Netherlands and actually use phone in United Kingdom on EE network. Definitely not test version. Letters in software version indicate release as lower letter then never software, same with other LG mobiles ( I had G3, G5, V30).
konio25 said:
Mine is LM-V600EA, V10m-EEA-XX.
I bought mine from Belsimple from Netherlands and actually use phone in United Kingdom on EE network. Definitely not test version. Letters in software version indicate release as lower letter then never software, same with other LG mobiles ( I had G3, G5, V30).
Click to expand...
Click to collapse
thanks for the info. so if i flash it with the K version, it would be an earlier version of the software and security patch level. then I leave it with this M version.
do you have an idea on why the OTA was not working for me then.?
as we both have an unlocked version and mine wouldn't update OTA. phone was on security patch level of 1 March "out of (open) the box" and on software version v10f-EEA-XX but OTA said I was on the latest version of OS.
When I opened nine from box first what I done I checked for updates and it's downloaded straightaway. Did you connected through WiFi or mobile network. Maybe updates are set to not download through mobile network etc. Also the way how software number show up it's mean that is unbranded fw, if you will have branding fw it will show something like v10f-234-30 (for UK EE network), mine unbranded eu open V30 also show similar to V60 where on v30 is v31a-EUR-XX (latest stock Pie)
konio25 said:
When I opened nine from box first what I done I checked for updates and it's downloaded straightaway. Did you connected through WiFi or mobile network. Maybe updates are set to not download through mobile network etc. Also the way how software number show up it's mean that is unbranded fw, if you will have branding fw it will show something like v10f-234-30 (for UK EE network), mine unbranded eu open V30 also show similar to V60 where on v30 is v31a-EUR-XX (latest stock Pie)
Click to expand...
Click to collapse
First thing I do with new mobile, updates: also connected it with Wifi and Mobile network, went back couple times to factory settings, no result for OTA.
I was able to update it via LG Bridge ..really strange that mine was/is not updating OTA.
when new patch is available for v60 I will check if it's doing OTA
thanks fo input!
my_keymike said:
First thing I do with new mobile, updates: also connected it with Wifi and Mobile network, went back couple times to factory settings, no result for OTA.
I was able to update it via LG Bridge ..really strange that mine was/is not updating OTA.
when new patch is available for v60 I will check if it's doing OTA
thanks fo input!
Click to expand...
Click to collapse
--UPDATE--
recieved an OTA update, security patch september 1st.
installed it and now om on Software version V10n-EEA-XX.
thanks again!
Thanks for update, on mine still say v10m is latest. Didn't plugged to pc just checked on mobile.
Hello, my LG V60 LM-V600EA still has not received the security patch from September 1. I am in France where it isn't sold, I bought it on eBay (open box, new phone according to the German seller, the second screen was sealed), and English UK language, at startup (nothing abnormal).
Nothing by OTA, LG Mobile Support Tool and LG Bridge does not recognize my firmware: V10m-EUR-XX. No problem whith IMEI and serial number. I received it 10/02 but the downloaded update was July 1st.
I found this strange link on the internet: lg-roms.com(???) (I don't even know if I can trust)
The latest versions are Polish (POC) and Italian (VID) . In m we find the NLD version.
Question: if one of these rom works is it reasonable to flash by LGUP or I wait for LG to update the EUR version?
Thanks
hi, I sold mine so I cannot test or tell you on which security patch LG has pushed now to the v60. the Rom site you can trust, i've downloaded and installed the V600EA10M_00 ROM and installed it via LGUP tool. but it didn't made any difference. the software version, security patch date and build number stayed the same. Also didn't got any OTA updates..regarding the official firmware..the OTA suddenly was there when I had it in September. The LG bridge tool helped me to update it to the July sec. patch but LG Bridge tool was a bit of a ''''''[email protected]#$% to get it working correct (drivers, latetst version of the software, wasn't able to connect tpo the server error's etc) eventually it worked, but still after this no OTA....I would wait for LG to push the updates..maybe it's a comfort to know that LG is really 'lousy' with updates...couple of month's behind with Security patches is 'normal' You have to play the waiting game...Hope this helped, Best regards
my_keymike said:
hi, I sold mine so I cannot test or tell you on which security patch LG has pushed now to the v60. the Rom site you can trust, i've downloaded and installed the V600EA10M_00 ROM and installed it via LGUP tool. but it didn't made any difference. the software version, security patch date and build number stayed the same. Also didn't got any OTA updates..regarding the official firmware..the OTA suddenly was there when I had it in September. The LG bridge tool helped me to update it to the July sec. patch but LG Bridge tool was a bit of a ''''''[email protected]#$% to get it working correct (drivers, latetst version of the software, wasn't able to connect tpo the server error's etc) eventually it worked, but still after this no OTA....I would wait for LG to push the updates..maybe it's a comfort to know that LG is really 'lousy' with updates...couple of month's behind with Security patches is 'normal' You have to play the waiting game...Hope this helped, Best regards
Click to expand...
Click to collapse
Thanks for your help.
I took the risk of flashing the ROM in version n version VDI (since it works) because selling it now will not bring me much. Unfortunately (but logical) I remain in the EUR-XX version so goodbye to updates.
If the site remains update, I will always have the option of going through LGUP. Anyway VDI, POC, NLD, they are the same versions as the EUR that LG forgot (my LG V0 is however in global version EUR-XX).
Thanks again
If you read my previous post you will know by now that is nothing wrong with EUR-XX version. My current version is v10n-EEA-XX September security updates. All my updates done via OTA, mobile bought in Netherlands and still in use in United Kingdom.
konio25 said:
If you read my previous post you will know by now that is nothing wrong with EUR-XX version. My current version is v10n-EEA-XX September security updates. All my updates done via OTA, mobile bought in Netherlands and still in use in United Kingdom.
Click to expand...
Click to collapse
The problem with EUR-XX, no update since 07/01. Nothing by OTA, LG Bridge doesn't recognize my Firmware and LGMobile Support Tool can't find a other update than m version. Nothing wrong ?
Edit: I try to install the m update and ... nothing : no upgrade to n the 11/12.2020.
You can try to remove sim card and try update without sim. I know that while ago orange UK blocked updates on some lg phones, once users insert different operator sim card mobile phone find updates immediately. I never had any issues with my v60 where this mobile is not in UK market, still working fine and update OTA.
If you still have issues try to use vpn for different country and update with lg bridge without sim card.
konio25 said:
You can try to remove sim card and try update without sim. I know that while ago orange UK blocked updates on some lg phones, once users insert different operator sim card mobile phone find updates immediately. I never had any issues with my v60 where this mobile is not in UK market, still working fine and update OTA.
If you still have issues try to use vpn for different country and update with lg bridge without sim card.
Click to expand...
Click to collapse
Unfortunately it's too late, these updates have messed up my LTE frequencies. In short, I am missing frequencies that make 4G + unstable in France. Now between 0 and 20 mb /s, before always 30/40 with EUR-XX firmware, watching YouTube has become hell without wifi,
my LG V60 is just an phone without a real LTE! (VDI, POC & NLD have this problem because I flashed in refurbish, it's my fault).
Otherwise OTA updates work fine but not beyond version m (EUR version). Now it's too late.
NB. 2 whole days trying to find a solution, I lost my time. I thought that the modem part was common between all European countries like for Samsung, with LG: NO!

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