50% Samsung Accessory discount - Galaxy Note 3 Accessories

I received a 50% discount code for registering my Note 3. I have looked, but haven't found anything I want, so the first person to post their desire for the code will get it.
Terms of the discount are as follows:
*Limited-time offer. Coupon code may be used once. Valid for 90 days from 03/10/2014. Offer limited to 5 items per shipping address. Offer excludes bundles, MP3 players and accessories with an MSRP greater than $49.99.
I have no idea whether international folks can use this.
When you receive the code, please press the thanks button.

Hi I would love to get the code so I can charge a second battery thanks

would love to have it
regards

All of you can use the code. You just have to be registered with a Samsung account. Each PERSON can use the code 1 time. The code can be used by multiple people.
Here is mine from a month ago: r9Ut539

Is there any coupon offer available for Samsung Accessories?

Related

Radioshack - $10 off evo3d and 20% off accessories

You should be able to get $10 off of the evo 3d using a $10 off $40 purchase by reviewing a recent purchase from a radioshack (I did the giftcard/preorder purchase): Link to survey
If you checkin using foursquare, you can get accessories for 20% off if it's your first checkin at that radioshack. You may also have to do a second order if you can't use both coupons at once.
Here's a link to find radioshacks near you. If you see an orange 'special' logo next to your radioshack, they should be participating in the 20% off for 1st check in deal. Click on the link and look to the right for the Newbie Special.
Exclusions for the foursquare deal are listed below (the $10 off $40 does not exclude cell phones):
[email protected] said:
The official answer for your question is that the exclusions are as follows: Post Paid wireless phones, Apple products, gaming hardware/software, laptops/netbooks/desktops, tablets, gift cards, services, special orders, and online and phone orders excluded. The offer may not be combined with any other offer. No cash value.
Click to expand...
Click to collapse
Actually it isn't ymmv it should work 100% because every radioshack runs this promotion. I emailed them last month because I didn't see the orange special logo next to the store I pre ordered with. They got back to me a couple days later beacuse they forwarded my question to my local district radioshack ceo and they told me that they informed that radioshack to accept the 4square coupon and they also made a new 4square page with the orange special logo and got rid of the old one. Every Radioshack is supposed to accept this deal no matter what, so if you have any doubt at all just email them asking if they could inform your store about the deal and make it so that there is an orange special logo next to your store.
Also do you have any idea if I can use the $10 off $40 and the 20% 4square coupon at the same time? I have had the $10 off coupon since I preordered my E3d and I forgot to ask in my email.
They might not b able to ring it up.but if you can get this it make me feel,less bad about my preoder now that wirefly has it for 150 although a week later and tax less
Sent from my SGH-T959V using XDA App
[email protected] said:
The official answer for your question is that the exclusions are as follows: Post Paid wireless phones, Apple products, gaming hardware/software, laptops/netbooks/desktops, tablets, gift cards, services, special orders, and online and phone orders excluded. The offer may not be combined with any other offer. No cash value.
Click to expand...
Click to collapse
It's right there in the exclusions...
banzaiwolfe said:
It's right there in the exclusions...
Click to expand...
Click to collapse
haha, you're right. I think my mind was just inserting pre-paid there in hopes.
Yeah I realized that I was planning to use on accessories, which also are given 15% off when purchased at the same time as the phone.
mwalt2 said:
You should be able to get $10 off of the evo 3d using a $10 off $40 purchase by reviewing a recent purchase from a radioshack (I did the giftcard/preorder purchase): Link to survey
If you checkin using foursquare, you can get accessories for 20% off if it's your first checkin at that radioshack. You may also have to do a second order if you can't use both coupons at once.
Here's a link to find radioshacks near you. If you see an orange 'special' logo next to your radioshack, they should be participating in the 20% off for 1st check in deal. Click on the link and look to the right for the Newbie Special.
Exclusions for the foursquare deal are listed below (the $10 off $40 does not exclude cell phones):
Click to expand...
Click to collapse
Yeah... I bought my EVO at RS. They said I could get money off accessories... but they didn't have anything for the evo... they had a couple of generic cases but that was about it, and they were over priced. This time I preordered from Sprint.
I tried to use the exact coupon when I got my Epic 4G at RadioShack. They wouldn't let me use the 10$ off because it doesn't apply to cellphones.
Will work on accessories though.
cell phones arent in the exclustions for teh 10 off so im going to try
aaronpoweruser said:
cell phones arent in the exclustions for teh 10 off so im going to try
Click to expand...
Click to collapse
It doesn't apply to cellphones... Call and ask
sent from anything but an iPhone
Here is the exclusions from the $10 off coupon for a purchase of $40. Mine is different from the one posted earlier:
*This coupon has a unique code and is valid for one use only. Must surrender coupon at time of redemption. Multiple printouts or photocopies will not be accepted. Offer valid with coupon through July 9, 2011. Limit one coupon per person. Laptop/netbook/tablet computers, Apple® products, gaming hardware/software, gift cards, services, refurbished GPS are excluded. May not be combined with certain other discounts. No cash value. No photocopies. Void where prohibited. RadioShack reserves the right to end or change this offer at any time.
I don't see the cell phone exclusion, but I don't like the comment RadioShack reserves the right to end or change this offer at any time. I am going to try.
cniels01 said:
Here is the exclusions from the $10 off coupon for a purchase of $40. Mine is different from the one posted earlier:
*This coupon has a unique code and is valid for one use only. Must surrender coupon at time of redemption. Multiple printouts or photocopies will not be accepted. Offer valid with coupon through July 9, 2011. Limit one coupon per person. Laptop/netbook/tablet computers, Apple® products, gaming hardware/software, gift cards, services, refurbished GPS are excluded. May not be combined with certain other discounts. No cash value. No photocopies. Void where prohibited. RadioShack reserves the right to end or change this offer at any time.
I don't see the cell phone exclusion, but I don't like the comment RadioShack reserves the right to end or change this offer at any time. I am going to try.
Click to expand...
Click to collapse
Nice vague wording..."Certain other discounts" could mean $75/$150 off from Sprint and invalidate the coupon. Who knows, we will just have to wait and see, I guess.
"Well, here's this coupon, but we can change it any time for any reason. And it may already be expired, but if not, we might not accept it anyway."
Whatever
2.3.4 on a Hero? Yup
20% off accessories? That'd still put Radio Shack at costing far above Amazon's prices!
codito said:
20% off accessories? That'd still put Radio Shack at costing far above Amazon's prices!
Click to expand...
Click to collapse
They also automatically give you %15 off accesories when you buy a phone making the discount 35% off, or that was what i was told by an employee

Worldwide: Best places to buy the Galaxy S III

Here are my experiences with Online retailers:
Handtec UK:
1. Purchased a Galaxy S III white.
2. Handtec did not print their name, sign, or date the import form.
3. Item gets held up in customs in Memphis, Tennessee (clearance delay).
4. I contacted:
Lisa McFall
Sr ECO Import Coordinator
FedEx Trade Networks
Phone 417-877-2436
Fax 417-841-1438
Please visit WWW.FEDEX.COM.
If emailing between the hours of 5 PM & 7 AM CST, please Cc [email protected] on the communication for immediate service.
(If nobody answers, write down the extension # specified on the answering machine. Call back and use that extension number to speak to one of their 24 hours 7 day a week brokers)
5. Early the next morning (on Sunday) they get the package cleared and the package is still on time.
6. The Galaxy S3 shows up. It is packed in a Fedex Bubble bag. There is no packing on the inside of the bag for the phone box or the universal plug box. The phone box has visual dents on the corners from not having the proper packing.
7. I find it unacceptable that the package was not packed properly and I don't fully trust this item. I am currently waiting on my RMA for return. Handtec will not print me out a shipping label or credit me for the item's shipping until they receive the item.
Clove UK:
I've ordered from them in the past. They don't accept Paypal which is a real bummer. They take 2-3 days (or more) to complete their security check. They use DHL also. I don't think I had any shipping delays with Clove. The packing wasn't much better. The DHL packaging didn't have bubble wrap, but they put a light amount of bubble wrap on the box itself. The box itself was also dented.
Global Mobiles via Amazon:
I am the most happy with Global Mobiles. They use a box to pack the the items in. They even put an additional form-fitting box over the phone itself for protection. They put paper inside the box that the phone itself is packed in, so that it doesn't move around. When the phone arrived, it arrived in perfect condition. As, a further benefit the Germany Unbranded Carrier that's used seems to upgrade to the latest Samsung firmwares the fastest (or in the top 3).
Please put your suggestions for the best online retailers (with good packing and customer service) to buy the Galaxy S III from?
(If I have helped anyone please hit the "Thanks" button)
AC
Try Expansys, they were the most reliable since day one when the device came out.
never buy from overseas. the seller will always give you hard time in case you want to return the item + there are also issues like the delay you had because of commercial invoice stuff once it enters the usa. as it regards handtec, file a chargeback with your bank if they do not give you your money back.
Expansys Packing description / Chargeback
Hi Five86:
Please describe how the SG3 you purchased from Expansys was packed (box, bag, packing materials, etc)?
How was the condition of the SG3 box that your received? Any dents on the box?
FIVE86 said:
Try Expansys, they were the most reliable since day one when the device came out.
Click to expand...
Click to collapse
Totòòò:
Definitely. Thanks for the info. I will warn them of a chargeback if they delay the refund.
AC
I'm in Toronto, Canada. Where should I get it from? Theres no SGS3s on Amazon.ca yet and Amazon.com doesn't ship to my location.
The only place I'm finding is eBay, but id rather go with Amazon than ebay.
Any other options?
Update on Handtec:
Handtec has held my money up for over the last week. I've paid for a Skype World calling subscription to keep in touch with them better (even know they do have a free online chat).
Handtec would not cover the shipping back, even know they included no packing materials. I kept calling about this issue because I didn't think it was acceptable since Fedex Priority Pak is around $100 USD to send the item back and it wasn't my fault that they included no packing materials inside the Fedex Priority Pak bubble bag.. One of the customer service persons asked if I could send some pictures and possibly they would give me an DHL account number to send the item back for free.
Finally, after sending them the pictures and pleading with a customer service rep (that wanted me to just "try the phone out") they agreed to send the phone back with their DHL account number for free and issue a refund. Unfortunately, this all came to a head last Friday and I had to wait additional days because of the weekend). After shipping the item back (even know I crossed every "T" and dotted every "I") the item got help up in customs. So, I contacted UK customs and got it cleared up (even know they claimed only the receiver can clear it up). The problem was that on the form for "Type of Export" you should not put down "Repair or Return" this will delay your item since they don't know if its a permanent or a temporary import. So, you must put down permanent" or "temporary" on the form. Remember also, that you need to of course include a commercial export invoice form and have customer service help you to fully fill it out.
Handtec Customer Service still wanted me as a customer. So, they told me that whenever I order, call them in advance and make a special request for additional packing for your order (on top of the light packing that is already in the Fed Ex Priority Pak) and that they would fulfill that request. So, I may still use Handtec in the future.
Here are the unlisted UK DHL numbers (that will work on Skype Subsription):
DHL UK 24 Hour Customer Service:
+441332816960
DHL UK Customs (2 Numbers that work on Skype Calling Subscription) (If on the weekends try them after 5am UK time, you may have to wait until Sunday after 5 am UK time. I contacted them on Monday because of my schedule):
+441332857332
+441332857359
I think I have included more specific information on Handtec, Fedex, DHL, and Skype than anyone on this subject, "all in one thread". So, if I have helped anyone please hit the "Thanks" button.
AC
Attackcenter said:
Update on Handtec:
Handtec has held my money up for over the last week. I've paid for a Skype World calling subscription to keep in touch with them better (even know they do have a free online chat).
Handtec would not cover the shipping back, even know they included no packing materials. I kept calling about this issue because I didn't think it was acceptable since Fedex Priority Pak is around $100 USD to send the item back and it wasn't my fault that they included no packing materials inside the Fedex Priority Pak bubble bag.. One of the customer service persons asked if I could send some pictures and possibly they would give me an DHL account number to send the item back for free.
Finally, after sending them the pictures and pleading with a customer service rep (that wanted me to just "try the phone out") they agreed to send the phone back with their DHL account number for free and issue a refund. Unfortunately, this all came to a head last Friday and I had to wait additional days because of the weekend). After shipping the item back (even know I crossed every "T" and dotted every "I") the item got help up in customs. So, I contacted UK customs and got it cleared up (even know they claimed only the receiver can clear it up). The problem was that on the form for "Type of Export" you should not put down "Repair or Return" this will delay your item since they don't know if its a permanent or a temporary import. So, you must put down permanent" or "temporary" on the form. Remember also, that you need to of course include a commercial export invoice form and have customer service help you to fully fill it out.
Handtec Customer Service still wanted me as a customer. So, they told me that whenever I order, call them in advance and make a special request for additional packing for your order (on top of the light packing that is already in the Fed Ex Priority Pak) and that they would fulfill that request. So, I may still use Handtec in the future.
Here are the unlisted UK DHL numbers (that will work on Skype Subsription):
DHL UK 24 Hour Customer Service:
+441332816960
DHL UK Customs (2 Numbers that work on Skype Calling Subscription) (If on the weekends try them after 5am UK time, you may have to wait until Sunday after 5 am UK time. I contacted them on Monday because of my schedule):
+441332857332
+441332857359
I think I have included more specific information on Handtec, Fedex, DHL, and Skype than anyone on this subject, "all in one thread". So, if I have helped anyone please hit the "Thanks" button.
AC
Click to expand...
Click to collapse
You're still considering using them after that?!
What kind of dumbass needs a customer to ask for additional packaging?
matttye,
I'm really not planning on doing any more "out of the country" purchasing, unless the business that I'm dealing with has a return policy that can cover return shipping (with return shipping label) or at least assist with part of the cost.
I do agree that it seems ridiculous that the customer would have to request additional packing. Handtec claims that the additional layer of bubble packing was not there by accident, because they ship out so many phones. They did say that they will have a talk with their shipping department about it. The customer service rep at Handset suggested that I request additional packing, so to make sure that it was included (as he knew I wouldn't accept the phone otherwise).
I am keeping my options open and may use Handtec in the future. Although, if I do it will be under the realization that I will be most likely be purchasing an item for without the "safety net" of having a viable return policy (Unless you want to spend $50 to $100 to send the item back out of your own pocket).
AC
matttye said:
You're still considering using them after that?!
What kind of dumbass needs a customer to ask for additional packaging?
Click to expand...
Click to collapse

coupon code: FALLFUN30

A friendly reminder, you can use this code to order other accessories on my t-mobile as well (probably up to $100 original price).
Alas, the code does not save much on case however.
I know that they had an official 30% in store coupon this time last year, seems like FALLFUN30 is online only

Strongly urge UK customers to complain to Samsung regarding compensation here:

UK customers are being treated shockingly and appallingly by Samsung compared to other countries in regards to not being offered any compensation for the recall of the Note 7
We already have the disadvantage of paying a higher price for Samsung products
Denied the Galaxy Note 5 in 2015
Denied the launch of Samsung Pay
Delayed launches of new releases before other countries
And now being denied any sort of compensation for the double recall of the Galaxy Note 7. Despite other countries like the USA receiving $100 for the inconvenience.
In the UK we have not received:
Any cash compensation
Any compensation for loss of money due to buying accessories
Any discount for the replacement Galaxy S7 Edge that is offered by Samsung
What we did receive:
A patronising and poorly worded email, that implied the greatest gift Samsung could offer to it's disadvantaged customers was a refund.
Something that Samsung would be legally obliged to do in any case.
The only way to get what we deserve is to complain officially to Samsung.
So, I am here to help you:
There's an easy and efficient way to do this, completely free and powered by the trusted UK consumer rights guru Martin Lewis's 'Money Saving Expert' Website and the tool there called RESOLVER. (links below) You simply fill in details of your complaint (the tool will advise on what to say), it took me 5 minutes. It will automatically post it to the correct address that needs to receive the complaint. It will notify you of any response and if no response is forthcoming will then progress to the next level of complaint right up to the board of Directors. Your case will be filed, time stamped and documented for you to refer to at any time in a dossier. Once again this is completely FREE and from a highly trusted respectable and successful consumer rights website.
It's really easy to use, requires a quick registration so that you can access your cases.
Here is the link: http://www.resolver.co.uk/
My complaint was worded as follows:
Dear Customer Services,
Reference:
Samsung Galaxy Note 7 purchased directly from Samsung UK online. Compensation request due to the recall of the Samsung Galaxy Note 7.
Complaint:
Samsung have not offered any compensation to UK customers who have endured several weeks of a double recall of the Galaxy Note 7. It has been observed that other countries including but not limited to North America have been offered $100 compensation.
The recall is compulsory, in that Samsung is crippling the Note 7 via OTA software patches to the phone purchased by the customer and forcing the customer to return it. This will be the second incidence of recall and with it comes a great deal of inconvenience, loss of enjoyment, financial loss and overall stress. Samsung have offered absolutely zero compensation and this is wholly unacceptable.
To action this I would like you to either offer a cash compensation in line with other countries, or offer a heavily discounted alternative replacement phone that is as near equivalent to the Galaxy Note 7 (for example, the Galaxy S7 Edge).
I look forward to a response within 7 days of this correspondence.
Please reply to my resolver email account as I would like to keep all of my communications in my personalised complaints case file.
Yours faithfully
I urge all UK customers that have had to endure this fiasco to spend 5-10 minutes doing what I did to get something for all the trouble caused.
Why should we be the under dog?
The more of us that submit complaints the more impact it will have.
I intend to make the press and tech websites aware of our actions if we do not get an appropriate response from Samsung
.
Done.
apprentice said:
UK customers are being treated shockingly and appallingly by Samsung compared to other countries in regards to not being offered any compensation for the recall of the Note 7
We already have the disadvantage of paying a higher price for Samsung products
Denied the Galaxy Note 5 in 2015
Denied the launch of Samsung Pay
Delayed launches of new releases before other countries
And now being denied any sort of compensation for the double recall of the Galaxy Note 7. Despite other countries like the USA receiving $100 for the inconvenience.
In the UK we have not received:
Any cash compensation
Any compensation for loss of money due to buying accessories
Any discount for the replacement Galaxy S7 Edge that is offered by Samsung
What we did receive:
A patronising and poorly worded email, that implied the greatest gift Samsung could offer to it's disadvantaged customers was a refund.
Something that Samsung would be legally obliged to do in any case.
The only way to get what we deserve is to complain officially to Samsung.
So, I am here to help you:
There's an easy and efficient way to do this, completely free and powered by the trusted UK consumer rights guru Martin Lewis's 'Money Saving Expert' Website and the tool there called RESOLVER. (links below) You simply fill in details of your complaint (the tool will advise on what to say), it took me 5 minutes. It will automatically post it to the correct address that needs to receive the complaint. It will notify you of any response and if no response is forthcoming will then progress to the next level of complaint right up to the board of Directors. Your case will be filed, time stamped and documented for you to refer to at any time in a dossier. Once again this is completely FREE and from a highly trusted respectable and successful consumer rights website.
It's really easy to use, requires a quick registration so that you can access your cases.
Here is the link: http://www.resolver.co.uk/
My complaint was worded as follows:
Dear Customer Services,
Reference:
Samsung Galaxy Note 7 purchased directly from Samsung UK online. Compensation request due to the recall of the Samsung Galaxy Note 7.
Complaint:
Samsung have not offered any compensation to UK customers who have endured several weeks of a double recall of the Galaxy Note 7. It has been observed that other countries including but not limited to North America have been offered $100 compensation.
The recall is compulsory, in that Samsung is crippling the Note 7 via OTA software patches to the phone purchased by the customer and forcing the customer to return it. This will be the second incidence of recall and with it comes a great deal of inconvenience, loss of enjoyment, financial loss and overall stress. Samsung have offered absolutely zero compensation and this is wholly unacceptable.
To action this I would like you to either offer a cash compensation in line with other countries, or offer a heavily discounted alternative replacement phone that is as near equivalent to the Galaxy Note 7 (for example, the Galaxy S7 Edge).
I look forward to a response within 7 days of this correspondence.
Please reply to my resolver email account as I would like to keep all of my communications in my personalised complaints case file.
Yours faithfully
I urge all UK customers that have had to endure this fiasco to spend 5-10 minutes doing what I did to get something for all the trouble caused.
Why should we be the under dog?
The more of us that submit complaints the more impact it will have.
I intend to make the press and tech websites aware of our actions if we do not get an appropriate response from Samsung
.
Click to expand...
Click to collapse
looks great ..
will fill in ..
but a note 7 from carphone whorehouse ... should the complaint be to samsung or CPW
and what category
magyosha said:
looks great ..
will fill in ..
but a note 7 from carphone whorehouse ... should the complaint be to samsung or CPW
and what category
Click to expand...
Click to collapse
The manufacture is responsible for your losses so I would go with Samsung.
The category is "other" as you are complaining about customer service not the product in this instance.
.
Thanks for giving it a go too!
.
Sent from my SM-N930F using Tapatalk
sent
Done - borrowed most of your well-written note, and added some points about the particular messups around my original delivery etc.
Thanks for finding this site - it looks like a really useful way to pursue the issue. Hope something comes of it!
Very nicely done ..copy sent ..plus my other snotty email this morning
to add eve more insult to users in the UK who DID purchase.
those in India who only paid a deposit are getting treated better than us !!!
'For everyone who pre-booked the Note7 in India, the company is now offering the Galaxy S7 or the S7 edge instead. If you choose to go with either of these phones, you will be given a new Gear VR, Level U wireless stereo headset, and a $50 Oculus VR content voucher absolutely free. In addition to that you will also get one time screen replacement for free within 12 months of purchase.'
I don't know how likely this is, but is there at least a remote possibility that it's part of some broad, quiet effort to punish the UK over Brexit? If it is, it's definitely not right, but the thought has crossed my mind. Maybe I'm being paranoid, but there it is.
That said, good job on that, I hope you guys are successful in getting proper compensation!
Sent from my SM-G935V using Tapatalk
californiarailroader said:
I don't know how likely this is, but is there at least a remote possibility that it's part of some broad, quiet effort to punish the UK over Brexit? If it is, it's definitely not right, but the thought has crossed my mind. Maybe I'm being paranoid, but there it is.
That said, good job on that, I hope you guys are successful in getting proper compensation!
Sent from my SM-G935V using Tapatalk
Click to expand...
Click to collapse
No I really don't think that.
In the UK (and Europe) we have been the underdog well before BREXIT. Besides, we haven't actually left the EU yet! (Though it can't come soon enough - that's another topic elsewhere!)
Sadly, everyone blames everything on BREXIT - probably someone blames the weather we have had recently on it!
I been complaining hard on Twitter about the lack of consistency from facebook, Twitter and email.
Two started to get information, by email they started to complain about my abroad purchased of a dual SIM phone and how I have to discuss with them even though I was offered a single sim variant before 2nd recall.
I have posted this chat to get an actual response. Getting quite angry with the run around
had a reply ,,,
Denis Kardjaliev (Samsung Shop)
Oct 16, 09:23 BST
Dear xxxxxxxx xxxxxxxxx
Thank you for contacting Samsung UK Online Shop and apologies for the belated response.
Firstly, we would like to extend our most sincerest apologies for the situation. We are extremely sorry to inform you that in our department we could only advise on purchases made directly with the Samsung Online Shop. Alternatively, we have a dedicated line which is handling Note 7 related queries, therefore, we invite you to give them a call to find out the best course of action for your particular case.
- Note 7 line: 0330 7261000
In the meantime, we recommend powering down the device for safety reasons. Please bare in mind that they might refuse to replace/refund your device if it's not from the UK. In that case, you'll need to contact your retailer.
We kindly remain at your disposal.
Samsung Shop Support Team.
magyosha said:
had a reply ,,,
Denis Kardjaliev (Samsung Shop)
Oct 16, 09:23 BST
Dear xxxxxxxx xxxxxxxxx
Thank you for contacting Samsung UK Online Shop and apologies for the belated response.
Firstly, we would like to extend our most sincerest apologies for the situation. We are extremely sorry to inform you that in our department we could only advise on purchases made directly with the Samsung Online Shop. Alternatively, we have a dedicated line which is handling Note 7 related queries, therefore, we invite you to give them a call to find out the best course of action for your particular case.
- Note 7 line: 0330 7261000
In the meantime, we recommend powering down the device for safety reasons. Please bare in mind that they might refuse to replace/refund your device if it's not from the UK. In that case, you'll need to contact your retailer.
We kindly remain at your disposal.
Samsung Shop Support Team.
Click to expand...
Click to collapse
Same answer same guy
magyosha said:
had a reply ,,,
Denis Kardjaliev (Samsung Shop)
Oct 16, 09:23 BST
Dear xxxxxxxx xxxxxxxxx
Thank you for contacting Samsung UK Online Shop and apologies for the belated response.
Firstly, we would like to extend our most sincerest apologies for the situation. We are extremely sorry to inform you that in our department we could only advise on purchases made directly with the Samsung Online Shop. Alternatively, we have a dedicated line which is handling Note 7 related queries, therefore, we invite you to give them a call to find out the best course of action for your particular case.
- Note 7 line: 0330 7261000
In the meantime, we recommend powering down the device for safety reasons. Please bare in mind that they might refuse to replace/refund your device if it's not from the UK. In that case, you'll need to contact your retailer.
We kindly remain at your disposal.
Samsung Shop Support Team.
Click to expand...
Click to collapse
The online shop are not the best team to contact regarding the customer service failure. It's online support.
If they fob you off with 'cut and paste' replies then it goes further up the chain.
.
Sent from my SM-N930F using Tapatalk
Just took mine back for a refund to CPW. Today is a sad day!
CPW Return UK
Just returned mine today also. Was asked for it headset box and all contents. I stood my ground and said while we stand here another potential customer will leave due to waiting in line (shop was busy . That soon surpassed the hurdle of accessories required rubbish. Then I was also refunded the £100 I paid upfront? No idea when I supposedly paid that shhh. Si now you ten days until beach to upgrade status happy days. The reason happy, is if noticed scratches staying to appear on the front left of screen. My two year old note 4 if still mint with no screen protection. So maybe something in the G5 screens??
The tried pushing inferior S7 edge as it's a safe phone and really the same! I said no thanks I'm due an upgrade not down grade and with outdated tech, at that.
Going short term sim only till S8+ arrives, hopefully sooner rather than later
The so called $100 allowance isn't really all that great a deal either. It is only for Samsung phones. Really, the only phone anybody will use it on is the s7. So Samsung is hoodwinking these folks...1. getting them off the complaint list 2. getting them locked into another 2 year agreement 3. Giving them 100 dollars bill credit for a phone that is about to be replaced, which is going to reduce any remaining inventory (great for Sammy) right before the release of the s8.
Go figure. Our situation isn't much better, and may be worse since the 100 dollars is acting as a incentive to make a poor choice.
EDIT: oh, and actually, the 100 dollar bill credit is in reality no benefit since contract phones are always inflated. You'll basically get the phone for $575 instead of $675. You could've had the same discount if the phone had been purchased via Amazon. They'll definitely keep the 100 dollar lower price point for the s7 once the new one rolls out. Nothing lost.
It is not just UK. The EU is a secondary market for Samsung. We all know that. Why - that I do not know.
pinetreehater said:
The so called $100 allowance isn't really all that great a deal either. It is only for Samsung phones. Really, the only phone anybody will use it on is the s7. So Samsung is hoodwinking these folks...1. getting them off the complaint list 2. getting them locked into another 2 year agreement 3. Giving them 100 dollars bill credit for a phone that is about to be replaced, which is going to reduce any remaining inventory (great for Sammy) right before the release of the s8.
Go figure. Our situation isn't much better, and may be worse since the 100 dollars is acting as a incentive to make a poor choice.
EDIT: oh, and actually, the 100 dollar bill credit is in reality no benefit since contract phones are always inflated. You'll basically get the phone for $575 instead of $675. You could've had the same discount if the phone had been purchased via Amazon. They'll definitely keep the 100 dollar lower price point for the s7 once the new one rolls out. Nothing lost.
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I hear what you're saying. But I personally paid £740 direct to Samsung (around $900) so I had already been ripped off. I wanted it 3 days earlier so that rip off was actually quite a kick in the teeth for someone paying up front direct to their store.
So even $100 (£80) is a measly amount yes, but any amount is better than nothing. It would at least cover my loss for accessories.
If they can't give us £80 off the cost of the S7E then they don't care about customers.
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I don't want money off another Samsung phone. I want the £80+ refunded for accessories. I contacted amazon who tol me to go direct to the sellers. The sellers told me to return stuff and pay postage myself - 2 addresses given were in the USA so the postage would be far higher than the cost.
I also want my time paid for. At least 5 long phone calls, many emails, 2 galaxy note7 set ups, 2 note 4 set ups and a note 2 (changing to and from my other half who was having my old phone).

General Samsung Discount Code

I have a 5% discount on next purchase not for sure if it will work on anything but here it is:https://shopsamsung.page.link/gk5W

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