I tried to do a search but didn't come up with anything entirely on point. My issue is when I plug my Z2 into a pc it goes crazy. A whole lot of lag, and any program I use constantly crashes/refreshes and the screen becomes very unresponsive (i.e. if im typing a text, the keyboard drops down and back up every 2s, or a website will flicker and reload, games will load then crash and reload). Eventually the screen turns off and won't come on again until I remove the plug. It also won't charge off the dock charger. It pops up a msg saying battery is draining faster than it is charging. Here are the the things that lead up to this:
1. I was trying to charge it at work with a sony magnetic charging cable ( I hate opening the flap), and it wouldn't register the charger but the screen would come on when connected. It was previously working fine up to that point with the charger. So I was messing with it to see if the contact points weren't touching and the whole phone shut down. I couldn't get it to turn back on until I got home and used the wall charger, everything else just made the LED flash red but not respond to power + volume up or down (which worked after putting on the wall charger for 20m)
2. I got the OTA update for .402 this morning. So when the initial crash happened I was on .69, but I never tested it on the USB before the .402 update. I've tried a few different USB cords, including the one it comes with. Tested the dock charger on both .69 and .402, neither worked. The charging icon just flashes.
Going to try a repair in PCC.
Well I did a repair. First time around it got half way through updating and auto restoring apps, and it then started failing updates and installs. Rebooted and it boot looped. Redoing the repair, but I'm not hopeful on getting it working properly again
I know its under warranty, but since I got imported it from Taiwan are they going to give me a lot of grief to get it fixed/replaced?
EDIT: No dice, still can't use usb to pc or the magnetic charging dock. Really disappointed. No one has any ideas?
Contacted support via chat, they had me call and they said they don't have parts or the phone in the US to service me yet, and so my options are to call long distance to UK or Tiawan or wait an unspecified time for them to have the phone/parts in the US to service it. Not sure I want to call long distance, who knows how long i'd be on the phone and how big the bill would end up being >.< Pretty sure this will be my first and last import.
hanano17 said:
I tried to do a search but didn't come up with anything entirely on point. My issue is when I plug my Z2 into a pc it goes crazy. A whole lot of lag, and any program I use constantly crashes/refreshes and the screen becomes very unresponsive (i.e. if im typing a text, the keyboard drops down and back up every 2s, or a website will flicker and reload, games will load then crash and reload). Eventually the screen turns off and won't come on again until I remove the plug. It also won't charge off the dock charger. It pops up a msg saying battery is draining faster than it is charging. Here are the the things that lead up to this:
1. I was trying to charge it at work with a sony magnetic charging cable ( I hate opening the flap), and it wouldn't register the charger but the screen would come on when connected. It was previously working fine up to that point with the charger. So I was messing with it to see if the contact points weren't touching and the whole phone shut down. I couldn't get it to turn back on until I got home and used the wall charger, everything else just made the LED flash red but not respond to power + volume up or down (which worked after putting on the wall charger for 20m)
2. I got the OTA update for .402 this morning. So when the initial crash happened I was on .69, but I never tested it on the USB before the .402 update. I've tried a few different USB cords, including the one it comes with. Tested the dock charger on both .69 and .402, neither worked. The charging icon just flashes.
Going to try a repair in PCC.
Click to expand...
Click to collapse
Are you using the original USB cable ?
defsix said:
Are you using the original USB cable ?
Click to expand...
Click to collapse
Yup, I've tried the one it came with and 3 others.
hanano17 said:
Yup, I've tried the one it came with and 3 others.
Click to expand...
Click to collapse
oh.
I'd an older xperia that would get upset when I wouldn't use the original cable. It would cause random touch screen interactions.
If you've tried everything it probably time for a a warranty repair / swapout
Yeah, that's pretty much what the US sony rep told me. Its just going to be a hassle to contact someone outside of the US. I'm gonna try to email or e-chat before trying an expensive call :/
Related
hello...i hope that someone can help me....when i try to turn off the device,it shut down and after few seconds reboot?why?
also simetime the phone don't turn on and on screen i see a green battery with a thermo....someon can help me?
Did you find the answer to this? i am sending my SGS2 back for replacement. i have the same errors plus the following.
Phone selects speaker rather than earpiece as default for incoming/outgoing calls
Phone on ocasions randomly starts Kies and Voice commands even if there is no physical contact with the phone
sometimes the phone defaults back to a launcher i have never seen before (it is not touchwiz) and i have no idea how to launch it without it doing it automatically.
The faults you mentioned can be bypassed with a battery pull but they are annoying, I didn't have these problems until i upgraded my firmware through Kies to KE7.
I have an O2 branded device.
woody_2k said:
Did you find the answer to this? i am sending my SGS2 back for replacement. i have the same errors plus the following.
Phone selects speaker rather than earpiece as default for incoming/outgoing calls
Phone on ocasions randomly starts Kies and Voice commands even if there is no physical contact with the phone
sometimes the phone defaults back to a launcher i have never seen before (it is not touchwiz) and i have no idea how to launch it without it doing it automatically.
The faults you mentioned can be bypassed with a battery pull but they are annoying, I didn't have these problems until i upgraded my firmware through Kies to KE7.
I have an O2 branded device.
Click to expand...
Click to collapse
same issues to me... I'm trying to fix it flashing a stock rom without good results yet In the meantime I'm waiting for a USB jig from ebay before to send it to technical service
I have a I9100M(BELL) flashed with cognition 1.32 with same problem.
Randomly my phone will:
-go into driving mode
-answer calls in speaker phone mode
-start alarm clock
-think its charging when the cable is not plugged in
-Reboot it self/turn it self on when its off
-wont connect to computer or charge even when cable is plugged in.
I need to send it in for repairs what should i flash? there is no bell branded firmwares or roms.
jinxedsoul said:
I have a I9100M(BELL) flashed with cognition 1.32 with same problem.
Randomly my phone will:
-go into driving mode
-answer calls in speaker phone mode
-start alarm clock
-think its charging when the cable is not plugged in
-Reboot it self/turn it self on when its off
-wont connect to computer or charge even when cable is plugged in.
I need to send it in for repairs what should i flash? there is no bell branded firmwares or roms.
Click to expand...
Click to collapse
Exactly the same to me
How do you flash congnition? just over the stock rom with odin?
did you flash modem?
Absolutely same here, since coming from CM7 to VillainRom.
Never had that before.
I´m waiting and watching it and your results!
Thanks for this thread.
That's why I don't root the phone..it works fine.
---
- Sent from my iPad using Tapatalk
pachi72 said:
That's why I don't root the phone..it works fine.
---
- Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
This has nothing to do with root access.
I cannot believe that any problem related just because you have access to your system.
Back to topic, flashed back to cm but problem persists.
It's getting really bad near to flashing stock and bring it back to change device if someone knows what it is could be helpful.
I also have this problem. I think it has something to do with the usb port.
Because sometimes it just scans for media, or it thinks it is charging. Really weird! Then i just put in the charger and it stops for a while. Turning off will just reboot the device. And removing battery and plugging it back it also just reboots the phone.
I hope it is not hardware related...
I was looking for help for a problem I have but this seems to cover most of the problems I'm having.
Mine has recently started going into a strange mode after shutting it down. I get the battery charging symbol alternating with the "battery overheating" symbol.
The only way to stop it is to remove the battery for at least a couple of hours (if you put it straight back in it automaticly starts up and goes back to flashing the battery warnings) or pressing Power, Vol+ and Home and choosing Reboot.
I have also noticed its very slow to respond to plugging the charger in or out. It doesn't always wake-up and bleep when the charger is put in and it stays showing its charging for some time after the charger has been removed.
I was told that the charger should be removed as soon as charging is compleated but surely overnight is the only time we have available to charge these phones!
Depending on the custom rom or kernel you are using, it might not support off mode charging.
To avoid having a "problem" with charging the phone in off mode, some developers decided to make the phone boot up when the phone is been charged when the phone is off.
Going back to an official stock ROM fixes this problem.
cyanogen mod 7 said:
cm_galaxys2_full-23.zip (2011-08-15 08:48:18)
Enable power off charging (LPM) (android_device_samsung_galaxys2)
Click to expand...
Click to collapse
As for Cyanogen, since built 23, you can charge the phone when it is in the "off" state. Please wipe out your userdata partition before flashing. Do not restore from a previous backup.
I fixed my reboot problem (rebooting instead of turning off) by letting the battery drain all the way so it couldn't boot anymore. Tried turning it on to see if it really doesn't go on anymore. After that I plugged in the charger and I got the charging-symbol and it did not turn on so I kept it charging overnight while turned off and in the morning it was finished and turned it on.
I also cleaned the usb-port on the phone with a toothpick. It had alot of dust stuck in it which I couldn't see. After that no more problems...for now. They haven't returned for 2 days now.
WoollyBully said:
I was looking for help for a problem I have but this seems to cover most of the problems I'm having.
Mine has recently started going into a strange mode after shutting it down. I get the battery charging symbol alternating with the "battery overheating" symbol.
The only way to stop it is to remove the battery for at least a couple of hours (if you put it straight back in it automaticly starts up and goes back to flashing the battery warnings) or pressing Power, Vol+ and Home and choosing Reboot.
I have also noticed its very slow to respond to plugging the charger in or out. It doesn't always wake-up and bleep when the charger is put in and it stays showing its charging for some time after the charger has been removed.
I was told that the charger should be removed as soon as charging is compleated but surely overnight is the only time we have available to charge these phones!
Click to expand...
Click to collapse
What kernel and rom are you using? I have not seen the battery overheating symbol on the sgs2.
No, there is no need to remove the phone from charger, when the phone gets to what is considered full, the battery will stop charging by itself.
Are you using the original samsung charger that came with the phone, or are you using a after market charger? Most of these USB chargers do not send a signal on the data lines. When using these chargers, the phone becomes laggy and unresponsive, there is also a delay to register anything on the touch screen. Stay away from these chargers.
For lithium batteries just charge it whenever you feel like it. Lithium batteries have a few thousand deep charge cycles, meaning if you use up all the power, then charge it,you use 1 deep charge cycle. However, if you use the micro cycles for charging, you can charge the batteries a few million times. Leaving the battery on empty for too long will damage the lithium battery.
Can any one confirm if this is a hardware or software issue as i now have the problem when i try and switch the phone off it will just reboot?
The Same issue occurs in my sgs2
hi everybody,
i just got my sgs2 ten days ago
everything seems good at first
then i realized screen standby lock lag problem, there exist a lag between 1 second to 2.5 seconds.
i ignore that due to it cannot be named as a problem, it seems like a bad characteristic
then yesterday , i have faced with another problem
after i have docked the phone to the original vehicle dock kit,
phone cannot be closed via power button , i hold it 1.5 seconds then chose turn off among list, phone looks like to be turned off then after a little while it just vibrates and reboots. That is phone cannot be turned off, it s somehow turn itself on again.
Whats the reason of this problem ?
In another forum one faced with the same problem said that it turned out to be normal when the battery is erased but the problem is occured again after docking.
micro usb connector
I droped my phone in the water, got it alive again, but with all the error(overheat battery symbol, no stable usb connection, reboot when i power off, 100% charged not going away) replaced the micro usb connector with a new one.
Some problems are gone but i still can't connect to pc (kies, debug etc), poweroff problem still happen sometime.
Conclusion: It is not only the usb part of the phone that are causing this problem.
But I do belive its a hardware problem.
Have you phone maybe got to much to drink too..
usb port???
I've recently been experiencing the same problem
When I turned off my phone it switched on again!
And removing battery and plugging it back it also just reboots the phone.
Sometimes the USB connector and charger are confused
Do solved the problem by changing the USB port?
plz help me
Thank you in advance for helping me
This is definately a hardware issue. Clean the usb connector, failing that it will need replacing
On Behalf of SamsungCarla:
"Hello,
Samsung takes all product related issues seriously. We invite the customer to contact us so that they can examine the phone to determine the cause of this incident. If you send us your name, phone number, phone IMEI, where the product was purchased, and email address to [email protected], we will contact you to see how we can help.
Sincerely,
SamsungCarla
Samsung Support"
Hi all,
It seems my X10 mini pro is bricked.
Briefly: When I turn on the phone, it vibrates. About 8 seconds llater, the screen lights up, but doesn't show anything, then goes dark again. It then keeps repeating this: once in a while, the screen lights up, but shows nothing, and then goes dark again.
When plugged in to charge, the LED light doesn't come on (and actually hadn't for a while when charging, even though the phone was still working).
I've deleted all the contents of the SD card and updated the firmware with SEUS and PC Companion; both don't come up with any errors and claim everything has been installed, but there is no change in the phone's behavior. Also tried to install the French stock ROM (the only link that seems to work in the Flashtool+ROM thread) using Flashtool, but to no avail.
Does anyone have any other sugggestions?
I was wondering whether it could actually be a battery problem, as I've had some issues with charging the phone for a while before this happened; e.g. the LED didn't work when charging, and on more and more occasions the phone didn't seem to charge when plugged in. Could this be caused by a problem with the battery? (Have ordered a new one from ebay, so will see what happens when it arrives.) I'm not aware that I did anything unusual with the phone software-wise that could have caused it to be bricked. (Phone was rooted, but I did that ages ago.)
Many thanks for your help!
could be the battery going bad since you mentioned you have it ages ago or so. or could be the cable as well.
demoniacs said:
could be the battery going bad since you mentioned you have it ages ago or so. or could be the cable as well.
Click to expand...
Click to collapse
I've had it for about 15 months. Is it normal for the battery to go after that amount of time?
Which cable do you mean?
i cannot really tell about the battery but the usb cable for your charger.
Ok, it's not the battery. I tried it in a shop with one of their batteries, which worked in their phone, and the phone still won't turn on.
Is there anyone who thinks it could still be a software issue?
Otherwise it seems my options are to send off the phone, which might cost a bit, or to start digging around in the phone myself for a bit. I found a disassembly guide online, but it scares me a bit, since the first step seems to be to lift off the keyboard, and I'm a bit worried about damaging it and about how to put it back. Has anyone else here got any experience with taking their X10 mini pro apart?
Thanks!
Charging issues etc are nornally to do with the dodgy USB port in the phone. Try wiggling the cable at the port end see if you can get it to charge then try a SEUS
Sent from my X10 Mini Pro using xda premium
No, it wasn't a charging issue.
Took it to be fixed, and it turned out it was the cable inside that connects the screen etc to the low part of the screen.
Now that the phone is working again, I've got to figure out how to get rid of the French keyboard layout that I got onto it when trying to fix the firmware ...
Why not flashing mine in my signature, it's QWERTY! ;-)
Sent from my MT11i using xda premium
Have the Xperia Z tablet in stock ROM, unrooted, everything stock ... and a couple days ago out of the blue the tablet has stopped charging.
Even when I plug the USB cable in, the LED does not come up. Looking at Settings->Battery it shows a slim line under "Charging" only. Tried different chargers and different cables, same thing.
If I power off the tablet, and plug the charger in, now the LED lights up and the tablet charges.
As soon as I power on the tablet, the LED that was on goes off immediately. With the tablet turned on somehow it cannot detect the charger at all.
Tried rebooting the tablet a few times and didn't help.
Anyone had the same issue?
My next step is to use the Sony Companion software to repair it but not sure if it will wipe out my tablet ...
number16 said:
Have the Xperia Z tablet in stock ROM, unrooted, everything stock ... and a couple days ago out of the blue the tablet has stopped charging.
Even when I plug the USB cable in, the LED does not come up. Looking at Settings->Battery it shows a slim line under "Charging" only. Tried different chargers and different cables, same thing.
If I power off the tablet, and plug the charger in, now the LED lights up and the tablet charges.
As soon as I power on the tablet, the LED that was on goes off immediately. With the tablet turned on somehow it cannot detect the charger at all.
Tried rebooting the tablet a few times and didn't help.
Anyone had the same issue?
My next step is to use the Sony Companion software to repair it but not sure if it will wipe out my tablet ...
Click to expand...
Click to collapse
It's weird that it still charges when its off. I had a problem where it wasn't charging at all, and the motherboard got fried apparently, and Sony gave me a replacement.
I googled some, and people having similar problems as yours (on Sony as well as other androids) ultimately had to get their phone repaired/replaced unfortunately. For example - http://talk.sonymobile.com/t5/Xperi...Z-only-charging-when-switched-off/td-p/513665
I suggest you take a backup of all your data while this phone is still working!
ishaang said:
It's weird that it still charges when its off. I had a problem where it wasn't charging at all, and the motherboard got fried apparently, and Sony gave me a replacement.
I googled some, and people having similar problems as yours (on Sony as well as other androids) ultimately had to get their phone repaired/replaced unfortunately. For example - http://talk.sonymobile.com/t5/Xperi...Z-only-charging-when-switched-off/td-p/513665
I suggest you take a backup of all your data while this phone is still working!
Click to expand...
Click to collapse
Thanks, I've since reset the tablet a few times and it's been charging again... No issues thus far so... Seems to be all good got now
Hello,
I have an unrooted Z2. With around 30% battery left, I put it in the charging dock on my desktop yesterday evening. After 1 or 2 hours, I noticed that the phone is completely dead - no LEDs are blinking, no vibration, nothing. I tried pressing the power button alone, in combination with VolumeDown, VolumeUp, CameraButton, for more than 30 seconds each. I tried pressing down the tiny red button next to the SIM slot for awhile. Nothing. Phone is dead like a brick.
The only result I'm getting is when I plug it into my computer (ubuntu 14.10) - the LED bar on top is showing a constant red color in this case. Doing the button presses outlined above in this situation is also pointless.
I'm installing flashtool for Linux right now, the connection is pretty slow and it will take awhile. I hope to find out more afterwards. I'm a newbie when it comes to flashing sony phones, only found out now about flashtool. Any advice/tip on how to proceed, or if it even makes sense to dig into this, is highly appreciated.
Thanks in advance!
Hello,
are you perfectly sure your dock was connected properly and it hasn't discharged your phone? Maybe there was something wrong with it.
I had similar situation while I was low on battery and I was creating backup in recovery. Then I fell asleep and I have found my phone completely 'dead'. I connected it to the wall charger and nothing. No led, no nothing. I have even connected it to my pc and also nothing happened. Then I connected my Z2 to the wall charger and I left it like that. And after few hours, out of the blue, just turned itself on, just like my old Nokia n95.
I'm sorry it's not quite solution you looked for, but give it a try. Essential is to charge it via wall charger.
Good luck!
Do what @amon87 says OP. Charge it on a wall charger for a minimum of 3-4 hours; If that doesn't work, can you specify whether you were using a legitimate Sony dock or a third party dock? If it was third party, it could possibly have caused a hardware problem with your device via the magnetic charge pins (not extremely likely but not unheard of). Worst case scenario, send it back to Sony in the next few days. The warranty will cover it if you haven't caused water damage or anything like that.
Thanks for your replies! I also hoped for a sudden discharge, so I removed the device from the dock, plugged the USB in directly, and left it overnight - still nothing. Also, I have the original Sony dock, and have never exposed the device to any water.
Found out the model number in the meantime, it's D5303, if it's of any help. Flashtool does not see the device, unfortunately. I just found out that Sony describes an option to restore your device through the official PC companion app - I'll give that a try when I'm home, and will report back tomorrow.
Otherwise I guess my only option is the warranty.
There's also an option to quickly plug in and out charging wire to kick-start the battery. Unfortunatelly i have no further ideas to help you out.
Don't give your hopes up, try again. There's been a thread of a guy whose Z2 turned itself off and it seemed dead, but after a day or two it just turned on.
So, of course it's also not detected by Sony's "Bridge for Mac" app. Plugging it in and out brought also no results.
As the device is still covered by warranty, and I have yet not tampered with it, I've sent it in for repair! My pocket feels so empty now, i wonder how life is going to be without a phone. Apparently they need 5 - 10 working days.
Thanks for your kind support, guys!
Sorry to hear that. Hope it will get fixed!
Dug out my trusty Z3TC 16GB WiFi to browse the web and its dead and refuses to charge on 4+ different chargers. Won't respond to power+vol up or show any activity.
Software was fine when I last checked, running CM12.1 and no issues.
Anyone see a similar issue and know if the battery is likely to have failed or something more fundamental?
I'm ordering a pogo pin charger to see if that works, had a couple in the past but the connecting wires in the stand broke.
belrik said:
Dug out my trusty Z3TC 16GB WiFi to browse the web and its dead and refuses to charge on 4+ different chargers. Won't respond to power+vol up or show any activity.
Software was fine when I last checked, running CM12.1 and no issues.
Anyone see a similar issue and know if the battery is likely to have failed or something more fundamental?
I'm ordering a pogo pin charger to see if that works, had a couple in the past but the connecting wires in the stand broke.
Click to expand...
Click to collapse
Happened to me. Try this: NEVER LET IT GO FULLY DEAD
https://www.ifixit.com/Answers/View/225037/No+Power+&+Not+Charging
Yup, saw that thread. Looks like I'm out of luck as I certainly can't resolder any of the components.
did u try with a quick charger?
Peace to all
I've tried most chargers and I have a lot of them, including original chargers for Z3 and Z4. Even trickling on a slow charger should recharge after 24 hours but nothing.
Wish I'd remembered to keep it charged, can't even get a bootloader up.
Try this??
Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
Nope, I've tried all of these already. Probably need to open it.
weird dude.as far I know,li-on batteries need to fully discharged once in 30 charges.I made it once (it closed from battery) but nothing weird happened to me.I am always on KK 4.4.4
or u can try press the tiny reset button near to usb port.here says that nothing is being erased.
http://sony-xperia.mobi/eng/sony-xp...restart-button-on-sony-xperia-z3-compact.html
Peace to all
Good news! Thanks to everyone here who convinced me to persevere and not sell this tablet as broken!
For 4 days I have been charging the tablet and trying power+vol button combinations a couple of times each day and finally, on day 4, I was able to first get a red led. After the led went out about 10 mins later I tried vol+power again and got the emergency battery graphic plus red led. Led went out after ten mins again and had to use vol+power. Seemed to go a bit strange at that point and charging halted. Swapped chargers and waited.
Next time was the trick, got red led, it went out and I was able to get the normal, smaller charging graphic. Let it get a couple of % for safety and hit power, resulting in a full boot. Tablet is booted at 4% and charging OK.
Thanks to everyone that helped out.
glad to hear!so can u tell us the working process so just us to know just in case?....
Peace to all
kos25k said:
glad to hear!so can u tell us the working process so just us to know just in case?....
Peace to all
Click to expand...
Click to collapse
Exactly as per above, keep repeating the power & vol- sequence and putting on charger for a few hours. Exact brand of charger doesn't seems to matter, the one it worked on was a no-name two-socket UK plug charger from Amazon. Obviously a 2A+ charger will help. The cable used was a generic Samsung 1m (3ft) lead.
Just repeat the process and leave it on the charger in between. I'd recommend not charging a unit like this unattended in case the battery is damaged and there's a battery failure, I've seen a lipo fire and they're ugly.
Thanks dude!enjoy the best tablet! ?
Peace to all
Dude glad you got it working. I love mine but i have it rooted. hoping that the latest stamina battery return update is rootable