Is my phone dead? - LG Optimus L9 P760, P765, P768, P769

Hey there! So, here's the trouble. Last july I bought an LG P760 from Orange Romania. I don't think the phone was blocked, altough it had installed some apps from Orange. So... It had 4.0.3, I upgraded it to 4.1.2 OTA in September 2013. In november, I've discovered the LGPwn.apk, so I had root too. Today, I tought: "Hm, if I have root, why don't I have a custom ROM?". So, the first step was to instal a CWM Recovery, and I succeded. It worked. But, there's the problem coming: I read that I had to do a backup from recovery, so I did, but it failed at /system(I think I was running low on memory). So, nothing happened, but when I plugged the phone into my computer, I saw that there were only 60MB left of memory. I deleted the CWM backup, but even then there were like idk ~100mb free. So... why not a factory reset... but not from CWM, you know, from that option in Settings -> Backup and Restore... So I clicked it, and the phone reboots, but right after the reboot, I see the LG logo, and under it it's the SECURITY ERROR. I can't go to download mode, I can't go to recovery, and the logo keeps for like 20 seconds, then the phone shuts down. Can anybody help me, please? Thank you!

search for B2CAppSetup, run it then connect your phone in sw upgrade mode (hold volume down while connecting it), then it will install the latest available rom to your phone. so don't worry your phone is not dead at all.
Sent from my LG-P760 using XDA Free mobile app

LilProphet said:
search for B2CAppSetup, run it then connect your phone in sw upgrade mode (hold volume down while connecting it), then it will install the latest available rom to your phone. so don't worry your phone is not dead at all.
Sent from my LG-P760 using XDA Free mobile app
Click to expand...
Click to collapse
Okay, it works to go into the SW Mode, but when I launch the LG Upgrade Tool, first of all it says that my software version is up to date, afterwards I try to get into the "Update Recovery", but it gets stuck at "Veryfing phone settings", what should I do?

xtriker23 said:
Okay, it works to go into the SW Mode, but when I launch the LG Upgrade Tool, first of all it says that my software version is up to date, afterwards I try to get into the "Update Recovery", but it gets stuck at "Veryfing phone settings", what should I do?
Click to expand...
Click to collapse
in B2CAppSetup there is an option in the upper right side, I guess it's 'troubleshooting' (I used it in my own language that's why I'm not sure, but it's the only one), and click on Override update problems or something like that.. it will do its job.
Sent from my LG-P760 using XDA Free mobile app

Related

bricked phone!!?!?!

ok so, sometime last week i grabbed my phone after my girlfriend was on it. (common) unlocked it, and the screen froze. i didnt think anything of it. mostly bc it has never happened. so i took the battery out and tried to turn it back on... well it stays on the LG LOGO for about 5-10 minutes then goes to a white screen and it says "ENCRYPTING" with a bar below it and below that it says "reset phone" it does nothing. i have had it on the charger trying to figure out what is wrong, nothing works, no soft reset, no hard reset. nothing. and i cant find any information on this anywhere.?!?!?!? am i the only one that this is happening to??? ATTENTION THE PHONE IS STOCK!
Does L9 go to s/w upgrade mode or fastboot mode?
artas182x said:
Does L9 go to s/w upgrade mode or fastboot mode?
Click to expand...
Click to collapse
I can put it in s/w upgrade mode but it does nothing. and i have tried to put fastboot on it about an hour ago. still nothing has worked.
Bump
Im having the same problem please if the OP found an answer or someone knows a fiix please reply
lay-z beatz said:
I can put it in s/w upgrade mode but it does nothing. and i have tried to put fastboot on it about an hour ago. still nothing has worked.
Click to expand...
Click to collapse
You have to flash the stock ROM again. Use the Lelus offline flash method and you should bee fine.
Sent from my LG-P769(v20f) using xda-developers app. Hit thanks 'cause it makes me feel good!
I just used lg update tool. Put it in s/w mode and ran the tool. Took 45 min. It had that same screen since Sunday morning. Been searching ever since. It is now working.
Sent from my SGH-T999 using XDA Premium 4 mobile app

[MetroPCS] LG Optimus L9 P76910b [Encrypting and com.android.phone]

Ok, where to begin. so i rooted my phone fine. i was trying to attempt to apply some hacks to swap external sdcard with internal but everything said i have to change my bootloader. rooted fine with some Chinese program. i tried rom toolkit for the bootloader unlocker. reboots, but nothing. so i found an APK file that you run on the phone itself, that you hit an unlock button and it reboots. it said it supported my model etc. but now when i turn it on it goes past the MetroPCS screen into a white screen with "Encrypting" and a button saying "Reset Phone". then an error pops up that says "com.android.phone has stopped" then it sits there forever.
Well, i did figure out that if you let the battery die down a warning message pops up like normal warning of low battery. it gives options to hit OK or Battery Use. if i hit battery use it takes me into the settings menu. i can change anything from there. i tried a factory reset from there and nothing. i tried hard reset [buttons] and nothing. i tried flashing the 10B_00.kdz using AIO Toolkit and it fails saying my phone isn't connected. so oi go back into settings and enable debug etc etc, reboot and then try....same failure. doesnt recognize. i uninstalled and reinstalled pc suite, LGUnited mobile drivers......nothing nothing nothing. i have seen others with same issue and they end up recovering....but not me. am i supposed to flash 10B kdz? that's what my settings say i have. LGMSP76910b or something like that. all firmware sites the p769 model is TMOBILE....can i try flashing a tmobile kdz for my phone and it NOT mess up my metro service? i have tried the update tool....nothing.
My wife has been threatening to kill me so please help. i can only say "Woman! get your ass back in the kitchen and make me a sammich!" a few more times before she realizes all she has to do is whop me over the head with a pan....or broom.....or my broken LG Optimus.....help.
OneHitGamer said:
Ok, where to begin. so i rooted my phone fine. i was trying to attempt to apply some hacks to swap external sdcard with internal but everything said i have to change my bootloader. rooted fine with some Chinese program. i tried rom toolkit for the bootloader unlocker. reboots, but nothing. so i found an APK file that you run on the phone itself, that you hit an unlock button and it reboots. it said it supported my model etc. but now when i turn it on it goes past the MetroPCS screen into a white screen with "Encrypting" and a button saying "Reset Phone". then an error pops up that says "com.android.phone has stopped" then it sits there forever.
Well, i did figure out that if you let the battery die down a warning message pops up like normal warning of low battery. it gives options to hit OK or Battery Use. if i hit battery use it takes me into the settings menu. i can change anything from there. i tried a factory reset from there and nothing. i tried hard reset [buttons] and nothing. i tried flashing the 10B_00.kdz using AIO Toolkit and it fails saying my phone isn't connected. so oi go back into settings and enable debug etc etc, reboot and then try....same failure. doesnt recognize. i uninstalled and reinstalled pc suite, LGUnited mobile drivers......nothing nothing nothing. i have seen others with same issue and they end up recovering....but not me. am i supposed to flash 10B kdz? that's what my settings say i have. LGMSP76910b or something like that. all firmware sites the p769 model is TMOBILE....can i try flashing a tmobile kdz for my phone and it NOT mess up my metro service? i have tried the update tool....nothing.
My wife has been threatening to kill me so please help. i can only say "Woman! get your ass back in the kitchen and make me a sammich!" a few more times before she realizes all she has to do is whop me over the head with a pan....or broom.....or my broken LG Optimus.....help.
Click to expand...
Click to collapse
I'm having the same exact problem too. Have you found a solution to this??
OneHitGamer said:
Ok, where to begin. so i rooted my phone fine. i was trying to attempt to apply some hacks to swap external sdcard with internal but everything said i have to change my bootloader. rooted fine with some Chinese program. i tried rom toolkit for the bootloader unlocker. reboots, but nothing. so i found an APK file that you run on the phone itself, that you hit an unlock button and it reboots. it said it supported my model etc. but now when i turn it on it goes past the MetroPCS screen into a white screen with "Encrypting" and a button saying "Reset Phone". then an error pops up that says "com.android.phone has stopped" then it sits there forever.
Well, i did figure out that if you let the battery die down a warning message pops up like normal warning of low battery. it gives options to hit OK or Battery Use. if i hit battery use it takes me into the settings menu. i can change anything from there. i tried a factory reset from there and nothing. i tried hard reset [buttons] and nothing. i tried flashing the 10B_00.kdz using AIO Toolkit and it fails saying my phone isn't connected. so oi go back into settings and enable debug etc etc, reboot and then try....same failure. doesnt recognize. i uninstalled and reinstalled pc suite, LGUnited mobile drivers......nothing nothing nothing. i have seen others with same issue and they end up recovering....but not me. am i supposed to flash 10B kdz? that's what my settings say i have. LGMSP76910b or something like that. all firmware sites the p769 model is TMOBILE....can i try flashing a tmobile kdz for my phone and it NOT mess up my metro service? i have tried the update tool....nothing.
My wife has been threatening to kill me so please help. i can only say "Woman! get your ass back in the kitchen and make me a sammich!" a few more times before she realizes all she has to do is whop me over the head with a pan....or broom.....or my broken LG Optimus.....help.
Click to expand...
Click to collapse
i also got the same problem
Yes i got it. Was so simple. I used the legit, un cracked version of the lg tool. Entered model and it started downloading correct firmware and restored. I randomly found someones post sharing un modded lg tool. Forget the server thing, forget running cracked lg tool. Its what lg or metro does. Nornal tool. If you need the file ill find the link for you.
Help
OneHitGamer said:
Yes i got it. Was so simple. I used the legit, un cracked version of the lg tool. Entered model and it started downloading correct firmware and restored. I randomly found someones post sharing un modded lg tool. Forget the server thing, forget running cracked lg tool. Its what lg or metro does. Nornal tool. If you need the file ill find the link for you.
Click to expand...
Click to collapse
hey man could u post the links for me and everyone for this problem? :laugh:
OneHitGamer said:
Yes i got it. Was so simple. I used the legit, un cracked version of the lg tool. Entered model and it started downloading correct firmware and restored. I randomly found someones post sharing un modded lg tool. Forget the server thing, forget running cracked lg tool. Its what lg or metro does. Nornal tool. If you need the file ill find the link for you.
Click to expand...
Click to collapse
You performed the online restore method.
In order to get the offline flash to work, you need to use the unofficial fastboot and restore an ice cream (p769) x-loader & u-boot. Then perform the offline flash.
There is a problem with jellybeans x & u, and performing the s/w upgrade starting from a cold boot.
The only way for the offline flash flash to work and still be on a jellybean (x-loader & u-boot) the phone must be operating properly and turned on normally (plus it needs to be in the lg software mode).
Finding this information is not easy, because the main sticky threads are out dated.
I've posted this information so many times. I'm like a broken record.
Sent from my LGMS769 using XDA Premium 4 mobile app
still not awserwing the main question.
kuma82 said:
You performed the online restore method.
In order to get the offline flash to work, you need to use the unofficial fastboot and restore an ice cream (p769) x-loader & u-boot. Then perform the offline flash.
There is a problem with jellybeans x & u, and performing the s/w upgrade starting from a cold boot.
The only way for the offline flash flash to work and still be on a jellybean (x-loader & u-boot) the phone must be operating properly and turned on normally (plus it needs to be in the lg software mode).
Finding this information is not easy, because the main sticky threads are out dated.
I've posted this information so many times. I'm like a broken record.
Sent from my LGMS769 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
How do u fix this problem we have at hand, give us a method for the restore can we unlock the boot loader when its in this state? I'm in need of a easy method that work I had to use the one-click root for goodness sake plz, help me out.
pimpinparker74 said:
How do u fix this problem we have at hand, give us a method for the restore can we unlock the boot loader when its in this state? I'm in need of a easy method that work I had to use the one-click root for goodness sake plz, help me out.
Click to expand...
Click to collapse
The easy (however takes longer) is the online restore. I posted the lg recovery tool in a thread a long time ago. Do a search for all my attachments. I just got finish working a 16 hour shift so I'm going to sleep. I'll post the link later if know one else does. Sorry goodnight or good morning.
Sent from my LGMS769 using XDA Premium 4 mobile app
kuma82 said:
The easy (however takes longer) is the online restore. I posted the lg recovery tool in a thread a long time ago. Do a search for all my attachments. I just got finish working a 16 hour shift so I'm going to sleep. I'll post the link later if know one else does. Sorry goodnight or good morning.
Sent from my LGMS769 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
could u post the link for me.
kuma82 said:
I'm like a broken record.
Sent from my LGMS769 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
LOL.....hahahahaha!!!!!
Sent from my LG-P769 using XDA Premium 4 mobile app
pimpinparker74 said:
could u post the link for me.
Click to expand...
Click to collapse
Here's the link. http://forum.xda-developers.com/attachment.php?attachmentid=2221245&d=1377786261
Remove any changes to your windows host file (if you don't know what I'm talking about disregard)
Setup the program put your phone in s/w mode (hold vol + then enter the USB cable into your computer). Enter the information and wait a really long time.
Please don't do anything else while performing the restore. Also make sure your computer doesn't go to sleep during the whole process.
Sent from my LGMS769 using XDA Premium 4 mobile app
kuma82 said:
Here's the link. http://forum.xda-developers.com/attachment.php?attachmentid=2221245&d=1377786261
Remove any changes to your windows host file (if you don't know what I'm talking about disregard)
Setup the program put your phone in s/w mode (hold vol + then enter the USB cable into your computer). Enter the information and wait a really long time.
Please don't do anything else while performing the restore. Also make sure your computer doesn't go to sleep during the whole process.
Sent from my LGMS769 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
So I'm having the same issues as OP and this is apparently the only thread on the internet where anyone is experiencing this issue. MetroPCS 769 running JB. The phone POSTs and gets to the metroPCS carrier screen but goes to a white screen that just says "encrypting" with a blank progress bar, and that one app crashing. Every other reboot I get the Android recovery screen with the robot and a progress bar, and it reboots back to the "Encryping" screen. I can't even force the phone into a recovery or factory reset mode.
When I run the LG software updater, it says the software on my phone is up to date. There's a menu item for "Download recovery" which detects my phone, and acts like it's downloading something but never finishes. Any idea on how to proceed from here?
kebles said:
So I'm having the same issues as OP and this is apparently the only thread on the internet where anyone is experiencing this issue. MetroPCS 769 running JB. The phone POSTs and gets to the metroPCS carrier screen but goes to a white screen that just says "encrypting" with a blank progress bar, and that one app crashing. Every other reboot I get the Android recovery screen with the robot and a progress bar, and it reboots back to the "Encryping" screen. I can't even force the phone into a recovery or factory reset mode.
When I run the LG software updater, it says the software on my phone is up to date. There's a menu item for "Download recovery" which detects my phone, and acts like it's downloading something but never finishes. Any idea on how to proceed from here?
Click to expand...
Click to collapse
The download recovery takes hours, just let it do it's thing.
Sent from my LGMS769 using XDA Premium 4 mobile app
kuma82 said:
The download recovery takes hours, just let it do it's thing.
Sent from my LGMS769 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I assumed it would but at this point it's been going for ~14 hours with the "Time Elapsed" stuck at 13 seconds.
Guess I'll just let it sit some more.
kebles said:
I assumed it would but at this point it's been going for ~14 hours with the "Time Elapsed" stuck at 13 seconds.
Guess I'll just let it sit some more.
Click to expand...
Click to collapse
The most I've heard of is 3 hours.
Use the offline flash
http://forum.xda-developers.com/showthread.php?p=48834061
Sent from my LGMS769 using XDA Premium 4 mobile app
im having this exact problem but my phone cant connect to the lg tool be it cracked or legit.
the **** just wont work iv installed drivers and uninstalled and restarted and reinstalled with no luck.
so what can i do make my phone connect to the lg tool?
i have no luck what so ever... all i get is problem with communication between cell phone & pc...

Trying to go back to Stock P769

as
surenzxx said:
I recently installed CyanogenMod with the Unlock Bootloader for noobs and I noticed the internal SD wasn't mounted. So I tried to flash an ICS ROM to see if it would work but it didn't. I was stuck at the boot screen. I tried restoring an ICS CWM backup and a JB backup but it didn't work. Currently, I have a flashed JB backup with a messed up touchscreen (because of the way I unlocked the boot-loader). It won't boot and I don't know how I can install the stock ROM. I really just want my phone to work at this point. I don't know if there's any way to use the offline method to flash a .kdz since I can't access android. I tried hard resetting, but when I do it starts up Clock Work Mod which I believe happens because of the way I unlocked boot-loader.
I'm trying to use this guide to fix it using SW upgrade. I did find a .bin and .fls which i'm downloading right now.
If anyone could help or give some advice that would be great. I really just want to use my phone, I don't care about flashing a custom ROM right now. As long as my phone works, I'll be happy.
Click to expand...
Click to collapse
Let me know if this works for you! Also you can do the offline fix just as long as you can get into S/W Upgrade mode. But I am curious to see if you can use the bin/fls files tool that you mentioned to get your phone working again.
as
surenzxx said:
Thanks for the reply! I'm planning on trying this method out tomorrow and ,if you don't mind, could you please elaborate on how I can do the offline fix with S/W Upgrade mode? I'll check back on the forum tomorrow!
Click to expand...
Click to collapse
Well just get your phone into S/W Upgrade mode and follow this tutorial. Getting into S/W Upgrade:
1. Get stock ROM here.
2. Turn off your phone
3. Press and hold the vol + button while inserting USB to computer
4. Keep holding the vol + until you see the S/W upgrade mode
5. Flash ROM with tutorial mentioned above.
Good Luck!
as
surenzxx said:
Isn't that just an infobank of all the KDZs? I'm pretty new, but can you flash a kdz with the offline method? To clarify, I was asking how to flash the kdz with the offline method in S/W upgrade mode. So ROMs/KDZs are essentially the same, right?
Edit: I read everything over again and realized what KDZs really are. I'm just wondering now if I could just hard reset in some other way because the LG Update Tool doesn't recognize my phone even though I see all the drivers. It's stuck at 15%.
Edit 2: I tried the method I suggested and it resulted with "Magic number does not concide".
So I'm stuck here with a phone that is stuck in bootloop, and has CWM installed. Can anyone help?
Click to expand...
Click to collapse
alright, this is all from memory but the offline flash didnt work as well for me when stuck in weird bootloops.
Step one-going back to online flash---->
A---
the easiest way i found was to go to C:/windows/system32/drivers/ect/hosts
right click>open with notepad
there should be two lines at the bottom
"127.0.0.1 csmg.lgmobile.com
127.0.0.1 csmgdl.lgmobile.com"
i would cut them out and paste them in a text doc in the same folder for reference later...
but either way you should remove them from the hosts file and save
B----
Make sure your small server is closed! once you minimize it it should go down to your status bar (shttps)
Step two-LGMS---->
make sure you have LG mobile support installed or install it.
open lg mobile support
install needed drivers for your phone
power your phone off/remove the battery
put battery back in
connect it to your computer holding down the volume up button
S/W UPDATE mode should pop up, if it doesn't preform and hardreset and try again til it works (it will)
then in the top right corner there should be a button or two click them both until you see
"restore update" or Update restore or something to that effect
select that
and let it ride man
i got my phone ****ed many times and just had to keep redoing this until it worked. if your bootloader is truely unlocked you can probably go through all that again and get CM10 working, i did but im still working through kinks.....
GOOD LUCK feel free to ask any more Q's about this process if you run into any problems
as
surenzxx said:
Hello! Sorry for the late reply. Before I start, do you mean LG Mobile Support form when I unlocked the boot-loader, if not could you provide a link to it? And by the way, when I tried hard resetting, the phone sent me back to CWM, any ideas why?
I was reading the CM10.2 notes yesterday and I realized there isn't supposed to be an internal SD card showing up when you plug in your phone to your PC. So I did tried fixing what wasn't broke.
Anyway, thanks for the info!
Click to expand...
Click to collapse
that could work, but i just downloaded the LG Mobile Support that i found from a google search. im pretty sure it was just from lg's website
GOOD LUCK
was your phone off before you hit the vol up and home, then clicked power for three-five seconds?
CROSSFREEZE said:
that could work, but i just downloaded the LG Mobile Support that i found from a google search. im pretty sure it was just from lg's website
GOOD LUCK
was your phone off before you hit the vol up and home, then clicked power for three-five seconds?
Click to expand...
Click to collapse
Such a late reply, sorry! I did nothing. Before you replied I flashed CM10.2 but never bothered to boot up my phone. Preparing to connect my phone to my comp, I couldn't start CWM so I figured " I'll just leave my phone plugged in for a few hours." Two hours later, my phone has a blank screen, i'm thinking "This shouldn't be blank? What the hell?." I pressed the power button and was greeted with Cid. I screamed out loud: "**** yeah!"
If people have the same problem as me all I did was: Reflash my my phone with 10.1, stock, 10.1 again, and then 10.2. I did that, only that.
What's funny is that I never checked to see if my phone was working after I flashed CM10.2. :silly:
Can't wait for Kit-Kat. Thank you for keeping up with my post, CROSSFREEZE I appreciate it!
Edit: I might submit a really specific and simplified version of the "Unlock Bootloader for Noobs P769" for the take of contributing.
surenzxx said:
Edit: I might submit a really specific and simplified version of the "Unlock Bootloader for Noobs P769" for the take of contributing.
Click to expand...
Click to collapse
love that idea, theres al;ot of reading i skimmed it and watched the video and after skippiing half the steps it worked for me but there was alot of messed up stuff to fix

Noobie way how to restore your phone to original state

This is the easy way to restore your international G2 to original state like it was from the store.
This will wipe/restore everything including kernel, recovery and such. All your files will be gone too.
Here we go:
Make sure you have drivers installed from lg website.
Charge your phone fully so you dont risk anything.
Download mobile support tool from lg website.
Find your IMEI and write it down somewhere.
Now turn off the phone and then put it into download mode by holding VOL+ while connecting USB to phone (while the other end is connected to pc))
In the mobile support tool go to "more settings" (1st option in top right corner) and there select "upgrade restore" (3rd option)
Now select the second option and put in you IMEI and start
Now this will take verry long time while it downloads the firmware about 1.9GB and installs it on the phone.
After everything is done turn off your phone by holding the power button for a long time. Then hold VOL- and PWR to get in to restore mode and there confirm with power button.
The phone will reboot and you will see the welcome screen to put in your logins and everything else.
Thanks to the original tipster "wargreymon" on the swedish android forum swedroid. This is basicly just a translation. Have a nice day.
Does it work on the international model? Also is there any traces of it been rooted ever?
I don't want to have problems with OTA later on.
Sent from my LG-D802 using Tapatalk
eggman89 said:
Does it work on the international model? Also is there any traces of it been rooted ever?
I don't want to have problems with OTA later on.
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
1) Read the first sentence in the OP as many times as necessary until you see your answer.
2) "Rooted" will disappear.
eggman89 said:
Does it work on the international model? Also is there any traces of it been rooted ever?
I don't want to have problems with OTA later on.
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
detailed instructions
http://forum.xda-developers.com/showthread.php?t=2432476
Nvm

[Q] Sony xperia boot logo on and off

Hi members,
Today morning suddenly my M4 aqua touch was not working.
I restarted phone using volume up + power button as per sony customer care guidance.
But after restarting only sony xperia logo comes and goes.
I repaired phone using sony pc companion. But no use.
After updating again sony xperia logo comes and goes continuously.
Please help me as service center is very far from my town.
Do you have access to your recovery?
Also, is your phone rooted. Gimme some details!
Sent from my SM-G530H using XDA Free mobile app
no..
heinrich.himmler said:
Do you have access to your recovery?
Also, is your phone rooted. Gimme some details!
Sent from my SM-G530H using XDA Free mobile app
Click to expand...
Click to collapse
No friend...its not rooted
Your phone seems to be stuck in a bootloop.
Press the Power button+Volume up button and hold, till you get a screen which is the recovery screen!
Now, you should be able to see options like Wipe Cache, and Factory reset.
In order to get out of this bootloop situation, first tap on Clear Cache.
Then tap on Factory reset.
THIS METHOD WILL DELETE ALL USER DATA.
But you can't really backup anything since you don't have access to the phone.
Try this out, and keep me posted.
Don't worry, All is Well!
Sent from my SM-G530H using XDA Free mobile app
No use
heinrich.himmler said:
Your phone seems to be stuck in a bootloop.
Press the Power button+Volume up button and hold, till you get a screen which is the recovery screen!
Now, you should be able to see options like Wipe Cache, and Factory reset.
In order to get out of this bootloop situation, first tap on Clear Cache.
Then tap on Factory reset.
THIS METHOD WILL DELETE ALL USER DATA.
But you can't really backup anything since you don't have access to the phone.
Try this out, and keep me posted.
Don't worry, All is Well!
Sent from my SM-G530H using XDA Free mobile app
Click to expand...
Click to collapse
After 3 hours phone booted normally...worked for 6 hours..
again touch is not working...again stuck at boot logo (comes and goes)
Try the solution I gave above
Sent from my SM-G530H using XDA Free mobile app
heinrich.himmler said:
Your phone seems to be stuck in a bootloop.
Press the Power button+Volume up button and hold, till you get a screen which is the recovery screen!
Now, you should be able to see options like Wipe Cache, and Factory reset.
In order to get out of this bootloop situation, first tap on Clear Cache.
Then tap on Factory reset.
THIS METHOD WILL DELETE ALL USER DATA.
But you can't really backup anything since you don't have access to the phone.
Try this out, and keep me posted.
Don't worry, All is Well!
Sent from my SM-G530H using XDA Free mobile app
Click to expand...
Click to collapse
hey i have this prob. too i tried to flash recovery.img and it bricked. im trying to do what you say but phone vibrates once then triple a sony logo comes and closes i need help please ((
sureshkadiri said:
Hi members,
Today morning suddenly my M4 aqua touch was not working.
I restarted phone using volume up + power button as per sony customer care guidance.
But after restarting only sony xperia logo comes and goes.
I repaired phone using sony pc companion. But no use.
After updating again sony xperia logo comes and goes continuously.
Please help me as service center is very far from my town.
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Did you fix it? same as me :crying:
inspektors said:
Did you fix it? same as me :crying:
Click to expand...
Click to collapse
Download flashtool, flash http://forum.xda-developers.com/showthread.php?t=2489955
Set it up correctly and instal;l the drivers.
Download the ftf file for YOUR DEVICE, use this http://forum.xda-developers.com/cro...xperifirm-xperia-firmware-downloader-t2834142 ,or the last tab at the top of the flashtool.
Once you have found it, click it and download it by clicking it on the far right, make sure unpack automatically is checked.
Let it download and then flash tool will assemble it as the ftf file for you, and it will be in the correct folder. Cick the lightning button and select flash mode, select the ftf file that should apear in the list.
Folow the on screen instructions, it will take a while to flash, once finished it will say "unlug and reboot phone£
Do that and your done.
Cant fail with the flash tool
Let me know how you get on. Goodluck.
is your display ok (no small hairline cracks UNDER glass)?
I did all from your instructions and even try repair option in PC Companion but, had no errors but my e2303 remains stuck on the Sony logo (looping). I bought the phone online second hand and it arrived like that. I did bootloader unlock procedure in flashtool successfully and when i run it again it offers relock now so i assume it was good. However, if i try sony official bootloader unlock instructions via adb, i get error. I guess it's debug over usb and unknown sources related but since i can't boot to system there is no way to check that.
I'll mention i did try several ftf versions and all flashing went without errors (as with pc companion repair) but no result. Did i got scammed totally (i know i am as the phone should be working) and bought a phone that even can't get repaired?
Help guys
Do you have deleted or disabled my Xperia app before unlock? Maybe beacause this. I read when unlock and active my Xperia, phone is like paperweight
I got the phone like this, stuck on Sony/Xperia logo so i don't know what happened and what is the cause
Hi,
Apparently this is a more frequent issue than I'd have thought.... A relative of mine brought me his M4 Aqua e2303 with the same symptoms: it tries to boot, shows the Sony Logo (Xperia on the bottom of the screen) and it just loops. Screen goes off-then-on and the same thing. I've tried EVERYTHING. Bootloader was locked, so as a desperate measure I even unlocked it via Flashtool. First I tried Sony PC Companion App and automatic repair. It went smoothly but the phone was still stuck, then I flashed the last ROM via Flashtool. Again, everything went OK, but the phone was still stuck. I flashed a different ROM, the European Press version, since it's a little bit older, and suddenly something changed. The boot sequenced advanced from the Sony Screen to the waves screen, even with the music, but it just freezes and reboots itself 3 or 4 seconds after the blue-ish waves screen appears and the melody starts playing. Fastboot works, and I even pushed a custom recovery image. It boots, works, touchscreen and everything, and I can wipe everything (which I even did) but to no positive result. I've read about theft protection bricking some M4 Aqua phones, but this one had a locked bootloader, so it's out of the question (I think)
I'm absolutely dumbfounded... the only thing that comes to mind at this point is a hardware failure. My relative got the screen replaced, but everything was working fine after that, so I guess some cable/ribbon/whatever could get loose over time? Any idea?
I've learned a lot reading this thread and XDA Dev generally. Thanks, guys, great community.
hi,
i got to this problem too - M4 E2303:
1) unlocked bootloader
2) played around with the infinite possibilities of an unlocked bootloader.
3) killed android one way or another (debloating by hand, etc) - but it all worked again, thanks to the custom recovery
4) repeated step 3 a few times, until i liked the result
5) when creating the backup in recovery mode, the phone overheated constantly - so i submerged it
and this is how it went sour... i am still not sure, if the killing blow was dealt by heat, water or some other action - the phone just shuts down when i start it, while custom recovery works. flashing works also - over fastboot and the normal fashmode.
the interresting part is, that after flashing the bl back to locked even the sony recovery tool accepted it and flashed it again - but it won't boot anything else, just recovery (after unlocking and flashing it again, of course)
the only possibly useful info i got for you, is this log message in the twrp-console, which i did notice since then:
unable to recreate and-sec folder
maybe this helps others to identify the problem/solution for these strange bootloops
p.s.: even though it is only one possibility for what killed my phone: DO NOT use "the waterproof phone"(tm) under water
p.p.s: Cyanogenmod 12.1 works (well, as "well" as on any other m4) - i just installed that from an sdcard via twrp
I have a xperia m4 aqua, it have the same problems, but I´m thinking if a break glass or a crack has something to see with this problem, can you e-mail me? [email protected] please.
Hey, mine is also stuck in a bootloop.
had the wifi of for 3 days straight. Next time switching wifi on the phone just shuts down and gets stuck in a bootloop for like 45-60 minutes. Wifi is off, as soon as I activate wifi again. Same all over.
Any suggestions?
Did a restore from the original software also with other versions.
I guess its a hardware problem. But no glue how and why
got same problem here, could it be because glass is cracked?
tbo85 said:
Hey, mine is also stuck in a bootloop.
had the wifi of for 3 days straight. Next time switching wifi on the phone just shuts down and gets stuck in a bootloop for like 45-60 minutes. Wifi is off, as soon as I activate wifi again. Same all over.
Any suggestions?
Did a restore from the original software also with other versions.
I guess its a hardware problem. But no glue how and why
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Ahm i have the same problem too. Please tell me how to use flash tools on mac os
Hello everyone,
I have the same problem. It started when i saw that i had no 4G internet connection, so i thought lets restart my phone and yes now its in the bootloop .
I tried all kinds of resets, i tried to flash my phone which i did with succes, but still have the bootloop.
Now i have some questions:
- when did your bootloop started?
- Did u play pokemon Go?
- Was your phone warm or cold?
- Could it be a storage thats full?
- Do i have to bring my phone back or do i have to buy a new one?
- Could it be an software update that caused this?
The pokemon go thing is because it is a possibility that the game overheated your phone and maybe some hardware got damaged because of that.
i'm not sure of this, but there is a great change that thats the problem.
Hope we find the answer.

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