Related
I just want to say, was up on some staging today listening to Pandora when I knocked my phone off the staging, twenty feet to the ground face down Pandora playing all the way, have a cheap case and no screen protector because its the gorilla glass, and not a scratch, kept playing music and never skipped a beat,I must say I'm impressed...
Sent from my SAMSUNG-SGH-I777 using XDA App
Wow I can only imagine that feeling seeing your phone fall the whole way down lol. I've seen threads on here about it being submerged in water and demonstrations dropped from shoulder height(squaretrade youtube video). It's great how tough this phone is
Must say, mine took quite a knock the other day and hit a wall. Battery and cover popped off, but not a scratch on it. Put it back together and it hasn't skipped a beat since. That's entirely without a case too...
Go to YouTube, search "drop test" and watch the video with the SGS 2 and the iPhone 4s and you will be amazed...
Sent from my SAMSUNG-SGH-I777 using XDA App
right.... Within two days ive gotten 3 scratches and a small chip out of my screen, at&t won't do **** about it without filing a insurance claim (250$ for a replacement) or I could send it back to samsung but it would take 2 weeks for them to replace the screen, so I've just opted to keep it with the scratches and chip and hold some sort of animosity towards this bull**** gorillaglass.
To clear things up, Gorilla Glass is not as "strong" as people think. while it is a tad stronger than an average screen its not designed to withstand falls. Its aimed toward scratch resistance.
Keep in mind screen repair costs. I work on computers and smartphones for a living.
Hands down the most expensive screens on the market are samsungs. On average THE CHEAPEST they can be found are $130. I've come across a number of places selling them for around $200. Whether our phone, samsung focus, samsung infuse. Even screens for a captivate are selling for around $100, that's about how much an entire working captivate sells for.
Some scary costs.
But man they sure are easy to work on. Gotta love samsung for that.
Sent from my SAMSUNG-SGH-I777 using XDA App
Tdiliplane said:
right.... Within two days ive gotten 3 scratches and a small chip out of my screen, at&t won't do **** about it without filing a insurance claim (250$ for a replacement) or I could send it back to samsung but it would take 2 weeks for them to replace the screen, so I've just opted to keep it with the scratches and chip and hold some sort of animosity towards this bull**** gorillaglass.
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Click to collapse
Why would AT&T do anything about it? It's not their fault that you have damaged you phone. I doubt Samsung would fix it for fee either. Seem to me the only person at fault is you.
Gorilla Glass is stronger than normal glass, but it's not adamantium.
I wish I didn't have such a perfectionist mind and be crazy about the smallest imperfections, but really HTC, you need to get your **** together. I upgraded to the Evo3D because I had replaced my Evo4G screen 2 times already because of issues with dust and had my hopes very high that by upgrading to the 3D I might finally be able to avoid the problem. Little did I know, I was mistaken. I lurked for many days for some insight into the whole dust situation before even buying the Evo3D and could only find rare occurences so I figured I should be fine. 2 Months later I have one spec of dust. I said okay, its small enough that maybe I can let this one go, but then today I noticed 5 pieces total. This is a quality control issue and I have tried going to the repair center for sprint and they said it was not covered under the TEP plan. What bull****, and HTC wont fix it either. I'm in no mood to fight this issue with them again that this is a manufacturing defect so I decided I'm going to leave the HTC scene. I really regret to even resort to this but I'm very heavily contemplating an iPhone 4, mainly because of the build quality, and the fact that the screens are all on top of one another, there are no open spaces between any of the sheets of glass, therefore there is no room for dust to squeeze its way in there.
If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight. I really love the android community, and it's been very good to me. Thanks in advance.
lanhikari3113 said:
I wish I didn't have such a perfectionist mind and be crazy about the smallest imperfections, but really HTC, you need to get your **** together. I upgraded to the Evo3D because I had replaced my Evo4G screen 2 times already because of issues with dust and had my hopes very high that by upgrading to the 3D I might finally be able to avoid the problem. Little did I know, I was mistaken. I lurked for many days for some insight into the whole dust situation before even buying the Evo3D and could only find rare occurences so I figured I should be fine. 2 Months later I have one spec of dust. I said okay, its small enough that maybe I can let this one go, but then today I noticed 5 pieces total. This is a quality control issue and I have tried going to the repair center for sprint and they said it was not covered under the TEP plan. What bull****, and HTC wont fix it either. I'm in no mood to fight this issue with them again that this is a manufacturing defect so I decided I'm going to leave the HTC scene. I really regret to even resort to this but I'm very heavily contemplating an iPhone 4, mainly because of the build quality, and the fact that the screens are all on top of one another, there are no open spaces between any of the sheets of glass, therefore there is no room for dust to squeeze its way in there.
If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight. I really love the android community, and it's been very good to me. Thanks in advance.
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Dude that sucks lol I had a brand new one radio was bad in it.. Sprint swapped it out... With another brand new one.. The new one had one spec of black dust so tiny but you could see it if you were looking annoying lol...
I ended up selling it... I bought another one a few months ago ...
i skimmed through this post... and not one question mark... hirarious
cobraboy85 said:
i skimmed through this post... and not one question mark... hirarious
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Look at your spelling of hilarious. Are you Chinese?
Sent from my HTC EVO 3D X515a using xda premium
it's the better way to say hirarious
cobraboy85 said:
it's the better way to say hirarious
Click to expand...
Click to collapse
lawh fwen fwy? owaan bang??
"If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight."
I apologize that there was no question mark but I bolded this because I was asking for insight. If thats alright with you of course.
Let me rephrase this in the form of a question, Alex. (I actually am interested in the answer because I can't read my clock on sunny days due to the dust.)
"I have a forest of pocket lint growing in the upper right corner of my screen. Has anyone successfully remedied this? If so, could you please share?"
kneeldug said:
Let me rephrase this in the form of a question, Alex. (I actually am interested in the answer because I can't read my clock on sunny days due to the dust.)
"I have a forest of pocket lint growing in the upper right corner of my screen. Has anyone successfully remedied this? If so, could you please share?"
Click to expand...
Click to collapse
LOL
Have you tried taking a can of compressed air and blowing some into the headphones jack?
freeza said:
LOL
Have you tried taking a can of compressed air and blowing some into the headphones jack?
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Click to collapse
keyboard cleaner .... win
sent from Evo
What i did was i bought a tool tool lift up the screen
Lifted it out half way to not disconnect digitizer took out dirt then put some adhesive phone tape and put phone glass back in
Vwalla
Sent from my PG86100 using xda premium
I only had this problem with my HERO. Got it replaced for free, no questions asked. Had the EVO 3D since launch-day. Not a single speck of dust under my screen. I'm not sure how people are doing this, but I'm beginning to think it's the way people treat their phones. The HERO I had was bought from a friend. I take VERY good care of all my phones, and never have these problems. I don't even use a case on my phone. At most, a matte screen protector.
But in all honesty, you probably should've sprung for the TEP plan. I recommend EVERYONE getting it. And if you get an iPhone, you CAN'T get it through Sprint. You'll have to buy Apple One Care, which I think turns out to be more expensive (I may be wrong).
HTCmoderator said:
What i did was i bought a tool tool lift up the screen
Lifted it out half way to not disconnect digitizer took out dirt then put some adhesive phone tape and put phone glass back in
Vwalla
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Lifted it out ... after getting it super hot to make the adhesive gooey, right? I've actually built an EVO 3D from parts laying around, and other parts I ordered online. I don't recommend anyone else do this, it was brutal, but it works 100%.
The other big lesson I learned from ordering on-line: While the website may say: "Brand new parts" they may arrive and you find they are brand new, but did not actually pass quality standards in the factory! The 3D I built has tiny, hair-line scratches in the digitizer! Most time you never notice, but "Brand new parts" doesn't actually give you the full story.
Sorry, ranting here.
Just my $.02
eXplicit815 said:
I only had this problem with my HERO. Got it replaced for free, no questions asked. Had the EVO 3D since launch-day. Not a single speck of dust under my screen. I'm not sure how people are doing this, but I'm beginning to think it's the way people treat their phones. The HERO I had was bought from a friend. I take VERY good care of all my phones, and never have these problems. I don't even use a case on my phone. At most, a matte screen protector.
But in all honesty, you probably should've sprung for the TEP plan. I recommend EVERYONE getting it. And if you get an iPhone, you CAN'T get it through Sprint. You'll have to buy Apple One Care, which I think turns out to be more expensive (I may be wrong).
Click to expand...
Click to collapse
My phone has a dust spray on the bottom right corner. Been there since I bought. I'm living with it now since it's out of the way and doesn't usually bother me. But I agree that it's terrible that the phone was shipped this way. I do have Sprint TEP plan but been too lazy to go in.
I've had two HTC phones and do really like them but I'm moving to a Samsung next time for sure. Probably replace this before I buy a new one then sell it. HTC phones are beginning to all look too much the same. Time to move on.
I have the cheap $4 (not including the damage loss) TEP but:
1) I don't want to lose my 1.4 bootloader and get a lousy reman unit.
2) since a bunch of updates (thanks, freeza), it has stopped rebooting at random, which was the only reason I got TEP in the first place
I fear that blowing air in the left side (headphone jack) might move the forest (presently in the upper right) downward, not just rightward. I'm tempted to cancel the TEP and just break it open for a proper cleaning.
I think this was a qc issue. My old evo was 100% clean under the screen. This 3d, after fewer months in the same environment) looks like a freaking dryer vent.
For something billed as practically bullet-proof, the razr disappoints.
Thanks to poor design and too much flex the internal screen on my razr is toast. I have intentionally waited a few weeks to post this because I wanted to be more objective over this. Let me start by saying I am the very average user case, I make a few phone calls, mostly text messages and when I am stuck somewhere a little bit of web browsing. I am an engineer and I understand pretty well things like internal stresses and loads. I am also very methodical and keep my phone in the same pocket every time, I baby it and ensure it never can fall. So this being said I was amazed when I pulled it from my pocket to see a scrambled then black screen.
So to explain, a few weeks ago I am in a bar with my girlfriend and my buddy. We are pretty much the only ones there, I pull out my phone from my front pocket send a message to some other people who are going to join us, put the phone back in my pocket, walk over to the bar get drinks and return. I pull my phone out of my pocket again and the internal screen is cracked. I don't wear emo pants, I didn't body slam myself to the ground, I didn't get struck by a vehicle, I simply walked 20 feet back and forth and my phone went from "everything is a go" to "congratulations on your $300 paperweight". In addition, the rest of the phone was fine, the backing, the gorilla glass on the front, everything, just the internal screen starting at the center on the left and radiating out a few inches was a few tiny cracks.
Again, I reiterate, I have babied this phone, I never dropped it in the 3 months I had it, kept it nice and safe. The reason was that before this I had an htc eris, I bought it used in decently rough shape, and it was a veritable tank, it had been dropped and it had taken a beating, and it barely slowed. Then I decided that I actually was going to try out having a nice smartphone with a nice blazing data plan so I could enjoy having the benfits of a real smartphone (the eris was on a plan with no data). So I didn't mind shelling out the $300 to get a piece of the glory. I was a little disappointed by the color quality on the screen, and the atrocious battery (I would actually watch it drain batter while plugged in if I was browsing and I never had it last a full day with nothing running and not using it). Though in spite of this I actually got used to the phone and kind of liked it, at least until this.
As expected verizon was useless to provide me any help, all they did was to accuse me of dropping it. I was informed that it was an excellent phone and the only way for this to happen was to be dropped quite a ways onto a hard surface. They also told me that they used them and their batteries lasted all day with talking, texting and web browsing without being plugged in (HAHA). Unforetunately for me I didn't opt for the insurane on the razr and I ended up buying a brand new phone (this time a rezound) and I got the extended battery and can't even fathom how I did it with the razr's battery.
Anyway, I just wanted to give a word of warning be very careful. If you notice there is a lot of flexibility that they have by making this a very wide phone but very thin. This may well be any of your undoing despite how good of care you take.
CTP
I think you have been unlucky. My phone is always in its otter box case screen in toward my leg when in my pocket.
The phone actually has a steel frame as well. No where had it ever been sold as bullet proof though.
Sent from my XT910 using XDA
Unlucky.. probably. But I did want to serve a word of warning. And up until this happened there was nothing wrong, so saying I have had this 3 months and nothing bad has happened to me isn't proof it won't happen. Because until that moment we were in the same boat, and I hope that we won't be in the same boat now for your sake.
None the less, there is nothing I can do now anyway so I am done being bitter.
CircuitsToPlowshares said:
Unlucky.. probably. But I did want to serve a word of warning. And up until this happened there was nothing wrong, so saying I have had this 3 months and nothing bad has happened to me isn't proof it won't happen. Because until that moment we were in the same boat, and I hope that we won't be in the same boat now for your sake.
None the less, there is nothing I can do now anyway so I am done being bitter.
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Click to collapse
Mine is insured against accidental damage of any kind. Even getting it wet.
So even if I did end up in your boat it wouldn't matter
Sent from my XT910 using XDA
Sorry to here about your bad luck. Guess that's why I paid full retail for my Razr Maxx so I had insurance no matter what. I've been through alot of phones and never had any problems as you mention. Well atleast not the screen if anything it was basic stuff. Man I remember way back in the day I had one of those Motorola beige brick phones. I drop it , threw to against a wall and it never failed. Just goes to show how things have changed and build quality can always be in question.
So sorry to hear this..
still a big confused on how this can happen. the phone feels very solid.
It sort of feels solid. If you take it and hold the bottom in your left hand and the top in your right hand and turn both hands opposite directions you will notice it flexes quite a bit and without much force at all. Or at least mine does right now at the moment I can get several millimeters of flex which would be enough for the more fragile screen to give way. (Caveat probably not a good idea to try what I am saying as if it yeilds it won't be good).
A screen protector and or some meat on them bones would have prevented this...
No but seriously that sucks. It could just be a fluke phone. I keep my phone in my otterbox commuter case so I am sure that helps a bit.
Its been dropped (nothing serious, few inches) and banged. jJust "normal" wear and tear. I do use screen protectors too. I know the phone is thin but I have never had an issue with the flexing like you describe. So far this phone is turning out to be tough.
I wonder if you can describe the situation to VZW and get a new one unde a manufacturer defect. If not, just get a replacement thought insurance.
ddemlong said:
A screen protector and or some meat on them bones would have prevented this...
No but seriously that sucks. It could just be a fluke phone. I keep my phone in my otterbox commuter case so I am sure that helps a bit.
Its been dropped (nothing serious, few inches) and banged. jJust "normal" wear and tear. I do use screen protectors too. I know the phone is thin but I have never had an issue with the flexing like you describe. So far this phone is turning out to be tough.
I wonder if you can describe the situation to VZW and get a new one unde a manufacturer defect. If not, just get a replacement thought insurance.
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Click to collapse
With full due respect....in terms of protecting from crack of a gorilla screen,what a screen protector does is not more than sticking broken glasses together after the tragedy
From my RAZR MAXX
That's the thing, the gorilla glass is fully intact and still smooth as a baby's butt. It was the internal screen that cracked. Also vzw did nothing but accuse me of dropping it, they had no incentive to help me.
jiwengang said:
With full due respect....in terms of protecting from crack of a gorilla screen,what a screen protector does is not more than sticking broken glasses together after the tragedy
From my RAZR MAXX
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Click to collapse
Oh I know, short of an extra layer of glass or some sort of hard clear resin screen its not gonna help one bit.
The Maxx is much better, but I know you bought this before it came out. Did you go into the retail store and they told you you dropped it? Or was it customer service over the phone? If you have proof that these is not a scratch on the phone, how can you be told it was dropped? I would push the matter further, all the way up to corporate if I had to. But the real problem lies with not having that protection plan. That is the real bummer.
flashman2002 said:
The Maxx is much better, but I know you bought this before it came out. Did you go into the retail store and they told you you dropped it? Or was it customer service over the phone? If you have proof that these is not a scratch on the phone, how can you be told it was dropped? I would push the matter further, all the way up to corporate if I had to. But the real problem lies with not having that protection plan. That is the real bummer.
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Click to collapse
In store and they all but called me a liar outright. It was frustrating, the only funny part was that I had two alarms set for the morning but the touch screen didn't work, though it would intermittently think you pressed the buttons for snooze, so the alarms were going off psuedo randomly for minutes at a time. The whole time the alarms were going off creating annoyance for them and customers.
The bad part was I was 3 hours from home on an anniversary with the GF and travel a bunch so I had to have a phone right then. I had no option but buy a new one. Lesson learned I have insurance and I have a feeling I will lose it more often now.
Go to a different store. I drive 20 miles because I hate the local. I went to the different store and they yeah thats why I left there or is so and so still there. Local store sucked but the other is great and always helps. Sad I have to drive but usually try and do something else I need to get done while out there. Customer service has been hit or miss. Usually you dont get follow through. Verizon tried to get a hold of me for 3 days and left a message telling me that created a trouble ticket to make sure I was happy. Never had them call like that before.
You might have had a defected phone. The RAZR is very solid I've dropped It a few times and punched it more than once. I dont use a case either. Screen is fine no scratches on it either though there's scratches and chips on the phone. I'm pretty hard on my phone but that's why i pay for insurance that covers everything that I got from best buy. I hate Verizon's insurance.
Sent from my DROID RAZR using xda premium
Same here, i am a carpenter and mine is abused and buried in saw dust all day. Dropped many times, and rides in my bibs front pocket where it gets pushed on and crushed by body weight. Hrmmm, watch it will break tomorrow, shoot..
Sent from my XT910 using XDA
Right they don't want to help in such cases, despite claiming the opposite
From my RAZR MAXX
JDCFH said:
Mine is insured against accidental damage of any kind. Even getting it wet.
So even if I did end up in your boat it wouldn't matter
Sent from my XT910 using XDA
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Click to collapse
Yup me too. Full coverage of accidental damage. This day in age I can't imagine not paying the extra $8 a month for this for ANY phone. They are too expensive and when we have them with us 100% of the time in our daily lives there is too much opportunity for damage. Regardless of what phone model.
The problem is the backing. It's very flexible.. you really can fix this by getting a hard case.
I have full coverage so I don't mind if it breaks. My SD card has everything important and I backed it up a few days ago so I'm all set
You should try going to Motorola instead, post this in their forums to see what they can do.
I dropped my phone today....
The feeling of fear and helplessness as it slipped out of my hands and fell towards the concrete below was just dreadful...
The damage not as bad as some of the other guys that have also dropped theirs, just scratch and bent the aluminum by the Mic hole on the bottom...
Just wanted to see if anyone else had any horror stories that will make me feel better about myself
Sent from my EVO 4G LTE using xda
josuave83 said:
I dropped my phone today....
The feeling of fear and helplessness as it slipped out of my hands and fell towards the concrete below was just dreadful...
The damage not as bad as some of the other guys that have also dropped theirs, just scratch and bent the aluminum by the Mic hole on the bottom...
Just wanted to see if anyone else had any horror stories that will make me feel better about myself
Sent from my EVO 4G LTE using xda
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Click to collapse
I haven't dropped my Evo LTE yet, well, because my preorder is in lala land.
But a month ago. I was canoeing at a lake, taking pictures with my OG Evo. I put the sucker in my lap! My fuggin lap! on a boat! Then while I got close to the dock, I stood up and all of sudden the world around me turned into the Matrix. The phone in slow motion went from my lap to about a three inch gap between the dock and boat. Helpless. Ofcourse it couldn't go into the boat or hit the dock. And it sunk like a dead hookers body.
Now I've had no (real) phone for a month, while I wait for my stupid preorder. Does that make you feel any better?
purock said:
I haven't dropped my Evo LTE yet, well, because my preorder is in lala land.
But a month ago. I was canoeing at a lake, taking pictures with my OG Evo. I put the sucker in my lap! My fuggin lap! on a boat! Then while I got close to the dock, I stood up and all of sudden the world around me turned into the Matrix. The phone in slow motion went from my lap to about a three inch gap between the dock and boat. Helpless. Ofcourse it couldn't go into the boat or hit the dock. And it sunk like a dead hookers body.
Now I've had no (real) phone for a month, while I wait for my stupid preorder. Does that make you feel any better?
Click to expand...
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Ouch and to think I am sitting here frustrated until I get a new one since Google Wallet crapped out and I won't even use it that much. Guess I can't get too upset.
I dropped mine while I was doing a exchange at Best Buy for a dead pixel. I was inspecting it for flaws and it slipped out my hand Lucky I was sitting down and it landed on desk-counter and nothing happen to it
Not a drop so much as it flew out of my shirt pocket, skidded across a bar floor and smacked into a wall. Picked it up and not a single scratch at all. I was beyond shocked.
My OG EVO went off a 2nd story deck.... Luckily I had siedio case (seidioonline.com/htc-evo-4g-convert-extended-value-pack-black-p/bd5-hkr5hev4x.htm) and zagg screen protector.... No damage..... Still crazy though
Sent from my EVO 4G LTE using xda
So which is worse?
1) Dropping your brand new EVO LTE.....or
2) Preordering your EVO LTE not knowing when you'll recieve it.
Better to have loved and dropped than never to have loved at all?
Señor Poo said:
So which is worse?
1) Dropping your brand new EVO LTE.....or
2) Preordering your EVO LTE not knowing when you'll recieve it.
Better to have loved and dropped than never to have loved at all?
Click to expand...
Click to collapse
Tough decision.
Señor Poo said:
So which is worse?
1) Dropping your brand new EVO LTE.....or
2) Preordering your EVO LTE not knowing when you'll recieve it.
Better to have loved and dropped than never to have loved at all?
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Click to collapse
I couldn't tell you. I got mine last week. Once its in your hands its all better. Sorry.
I dropped mine yesterday while getting out of the car. Thank God i put on that ugly case they sent. i nearly **** my pants. but with the silicone case it nothing appears to have happened to it. i miss having a lanyard. But this case will do for now.
WHY DID THEY STOP PUTTING LANYARD HOLES ON PHONES!!!?!?!?!?!
i dont care if most people in the states dont use them, i always did!!! everyone in asia still uses them!!!!!
during pre-order, sites had HTC LANYARDS in their accessory sections, i was so excited, but after i got the phone, NO LANYARD HOLES. JUST A BIG TEASE
Dropped mine when it was in the blue gel HTC case onto brick. No damage.
Sent from my EVO using Tapatalk 2
I didn't get a gel case, I got a silver bodyglove vibe.... The phone hit the ground on its end, the only spot where the case doesn't cover
Sent from my EVO 4G LTE using xda
I got that silver body glove case too, now I'm upset seeing others got better cases
The silver one is supposed to retail for 25
Sent from my EVO 4G LTE using xda
I just dropped my phone outta 3 story window (Galaxy S II) basically the same height as my neighbors roof... I was playing on it while smoking a cigarette and it slipped out of my hand... I ran down the stairs FAST! and when I got outside it was still in tact I checked I have no marks at all just a few scuff marks that wiped right off it landed on the screen too! I have a d30 duo shock case, (which now I will. Have on every phone I buy!) and a zag screen protector! I'm amazed and soo happy
Sent from my SGH-T989 using XDA
You people are clumsy. I haven't dropped mine yet and won't.
Ok I have over no joke over 40 different phones over a ten year span. I use to work at a retail store that sells sprint and since the HTC touch I been a Htc fan. Only once have I dropped my phone into a bucket of mop water that was freaky. I also buy good cases and have insurance. It's the be safe then sorry feeling. Ever since the windows PDA that I recall buying for 500 bucks have I did the insurance. Since then these phones are fragile.
Sent from my EVO using XDA
Dropped mine yesterday.
I got out of the car and it slipped out of my hands onto the parking lot asphalt.
Just two small notches in the metal lining on the very left bottom corner of the phone is all the damage it took.
A friend said they bet my heart jumped. I said, "Nah, Its just a phone."
I'm lucky that there were no scratches on the back casings or glass.
I've had cell phones for a long time, and I stopped dropping them when I got my i860 Nextel. I've always had phones that are delicate, and I'm careful about my electronics. Unless they're marketed as such, THEY'RE NOT SHOCK RESISTANT, and they will break.
My philosophy, if you're a klutz in your day-to-day life, you should have a case.
I have an otterbox case and i hate it. So big and bulky. but it works until i find something slimmer.
It's not always about being clumsy, sometimes sh!t just happens. I live in NYC and at any moment someone can walk or run into my hand while im walking down the street and send my phone flying. Let us also not even bring up a crowded bar with drunken people who like to zig zag unpredictably.
Truth is, if my insurance was still $100 then i wouldnt even bother, but at a $200 deductible i feel forced to rock a case.
Ok so somehow today while in my pocket the back glass of my shiny exactly 30 day old today optimus g just shattered starting around the speaker and working its way all the way up i am curious if anyone knows of a place that will repair it i have an email in with lg now im gonna wait and see what that want to fix it the bezel and screen are immaculate not a mark anywhere it wasn't dropped or anything if anyone can point me in a direction of getting it repaired please let me know
More Pictures >>>>>>>https://www.dropbox.com/sh/rp1ekwvoh3vnn36/kNQ505Mvg1
Return it if you have insurance
Sent from my LG-E970 using xda app-developers app
Whoa! That kinda damage for only 30 days hopefully you had a warranty assuming your telling the truth and no negligence can be proved claim your warranty probably might wanna root do a backup save it somewhere then unroot b4 though
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This post uses the patented TingTingin®™ method I would teach it to you but you are not yet worthy (come back in a hundred years)
no damage anywhere im not sure what happened it really did happen in my pocket its freaking strange i dont ever par for insurance with att so i have no insurance but im hoping lg will fix it for a reasonable price if i dropped it then no biggie ill claim that but i didint and im not expecting lg to fix it for free i just hope its not 300.00 dollars or some crap to fix it
samsungcaptivates said:
no damage anywhere im not sure what happened it really did happen in my pocket its freaking strange i dont ever par for insurance with att so i have no insurance but im hoping lg will fix it for a reasonable price if i dropped it then no biggie ill claim that but i didint and im not expecting lg to fix it for free i just hope its not 300.00 dollars or some crap to fix it
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Click to collapse
It seems the nexus 4 is sending esp waves to damage its cousin lol but I don't know where you can get that fixed but isn't there like a warranty for a certain period or something
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This post uses the patented TingTingin®™ method I would teach it to you but you are not yet worthy (come back in a hundred years)
I have no idea i am going to call my local ATT store in the morning i am really good freinds with the manager maybe he can help me out
Sent from my LG-E970 using Tapatalk 2
If all else fails ill order a case when one is available so i dont see it and just use it as it isint hurt functionally
Sent from my LG-E970 using Tapatalk 2
So my sweet OG is now on its way back to LG In fort worth for repair lets see how much its gonna cost and how long it takes ill update this thread with the Info i recieve from lg so if anyone else faces an accidental break/shatter of the back glass they will know what Lg has to say about it and what they charge to fix
The back glass on these phones is notoriously sensitive. I have a small crack going through the whole phone on the back. The other day I dropped it from my chair on to the carpet in my room and that put a hairline crack all across the front now. This is a major concern for these phones as the phone becomes totally unresponsive when the front glass cracks. I have been using phones without a case for years with never any problems and a carpet drop from 2 feet should not damage your phone like this.
yeah a carpet fall shouldent do damage like that i read over in the international version forum that the international version back glass cracked from temperture change going from hot to cold mine was in my pocket and somehow broke around the speaker then the more i used it the worse it got untill yesterday when i took it out and a small sliver of glass actually stuck in my finger so this morning i sent it back to LG
Sorry to hear that....Now my phone went back into Bumper case after seeing this post. Looks and feels horrible but hey.. don't want a broken glass.
That looks like either stress around the speaker cutout or spontaneous shattering.
It's an uncommon but well enough known phenomenon in tempered glasses (of which gorilla glass is).
http://en.wikipedia.org/wiki/Spontaneous_glass_breakage
I am Hoping Lg will Look at the phone and see that there is absolutly no physical damage exept the glass its very very obvious the phone was not dropped and has not a single mark on the bezel but i doubt they are gonna fix it without it costing me an arm and possibly 2 legs
i will be buying the otterbox case as soon as i hear back from lg about what there gonna do
samsungcaptivates said:
i will be buying the otterbox case as soon as i hear back from lg about what there gonna do
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Otterbox does not make a case for the AT&T LG Optimus G. The Otterbox Commuter just released for the Optimug G is Sprint only.
wow good call i thought it was for the att version i saw it was just released
samsungcaptivates said:
I am Hoping Lg will Look at the phone and see that there is absolutely no physical damage exept the glass its very very obvious the phone was not dropped and has not a single mark on the bezel but i doubt they are gonna fix it without it costing me an arm and possibly 2 legs
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It might not be your case but sometimes... when we have the phone in our pocket... and while walking or doing something your leg (thigh area) might have hit something..Like corner of a table or it can be anything. b'cos it happens unconsciously you will not notice till you actually pull it out later and :crying: ... It happened to me once, From then on.. I always keep my phone screen(front) facing inside (towards body). But as this phone as double glass we are out of luck.
I hated when Nexus 4 and this phone came up with this idea of having glass back... even after knowing its a bad idea. e.g. Iphone 4 or 4s... everyone knew someone(friend or friends friend) with Iphone broken their glass at-least once.
Googler_1976 said:
It might not be your case but sometimes... when we have the phone in our pocket... and while walking or doing something your leg (thigh area) might have hit something..Like corner of a table or it can be anything. b'cos it happens unconsciously you will not notice till you actually pull it out later and :crying: ... It happened to me once, From then on.. I always keep my phone screen(front) facing inside (towards body). But as this phone as double glass we are out of luck.
I hated when Nexus 4 and this phone came up with this idea of having glass back... even after knowing its a bad idea. e.g. Iphone 4 or 4s... everyone knew someone(friend or friends friend) with Iphone broken their glass at-least once.
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that might very well be the case i might have run into something. But either way i dont mind paying to get it repaired as long as its reasonable ya know i just dont wanna be gouged or told that its not repairable kind of crap ya know im hoping it will all play out
Strange... Mine fell 6 feet onto our concrete kitchen floor inside its att body glove case and nothing happened to mine, seriously.
Any extreme temperature change or sudden jarring movements?
Sent from my LG-E970 using xda app-developers app
Not really i took my wife to cracker barrel to eat got out of the truck checked in on facebook dropped the phone into my pocket front right jean pocket to be exact when in to eat came out pulled out my phone and bam it was broken and i had little shards of glass in my pocket
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