Z2 Tablet won't charge anymore - Xperia Z2 Tablet Q&A, Help & Troubleshooting

It all started 2 days ago when I first got the notification that the tabled is loosing power despide being charged.
Now it is totally empty and its not charging anymore! I left it on the socked for 10 hours - no indication light - nothing.
:crying:
what should I do now?

Ive also tried chrging it on a different charger and on my laptop - nothing, tablet is dead.
Ive heavily used the tabled the past few days to watch the world cup with HD stream.
this tablet was not ready for the marked!

corvuscentaurus said:
It all started 2 days ago when I first got the notification that the tabled is loosing power despide being charged.
Now it is totally empty and its not charging anymore! I left it on the socked for 10 hours - no indication light - nothing.
:crying:
what should I do now?
Click to expand...
Click to collapse
Return it for warranty.

Related

[Q] One flashing red light

Why does this do this?
I left it on charge over night last night, to my surprise - it hadn't charged...
I have read all over about this, but this is different...
I connected it again, and one blinking red light came up, not the triple you usually get if it's dead...
this is the only response, and is continuous.
it finally turned on, I checked the status after turning everything off and setting it to airplane mode. it was at 1%...
2 hours later it was still at 1%, and then after 10 minutes i checked and noticed it said 0%.. then died.
It's now still plugged in and is flashing one red light again.
Any ideas how to fix this?
Hi.
Have you taken the battery out?, if not do so for 10 seconds or more and pop it back in see what that does.
Happened to me once, no matter what I did it didn't charge do i took the phone to the service center, they messed with something on the upper side of the phone.. plugged it into the wall and booooooom ... started charging again..
When I asked him what he did, he told me " it just needs a little magic ! "
Sent from my X10i using XDA App
Haha cool
Yeah I'm gunna ring them up tomorrow, I tried that little trick but it didn't work.
It now shows no sign of life.
I'll let you know how it gets on.
hi
i had same problem last night but without putting phone to charge
when i put it in 2 diffrent charger i have red light same as usb cable
when i push power button same pb red light
hello
i find solution
we ahve to charge batterie with external charger about 2/3 hours and after put Xperia charger
solution tested 100% work fine
problem was battery was full empty
JoelMan1121 said:
Why does this do this?
I left it on charge over night last night, to my surprise - it hadn't charged...
I have read all over about this, but this is different...
I connected it again, and one blinking red light came up, not the triple you usually get if it's dead...
this is the only response, and is continuous.
it finally turned on, I checked the status after turning everything off and setting it to airplane mode. it was at 1%...
2 hours later it was still at 1%, and then after 10 minutes i checked and noticed it said 0%.. then died.
It's now still plugged in and is flashing one red light again.
Any ideas how to fix this?
Click to expand...
Click to collapse
Have you tried a different battery?
I don't know if we can fix this problem but as other posts above have said that mobile shops could be able to fix it.
You could be able to send it to SE but if your phone has been rooted or debranded you void the warranty.
i had the same problem last night, the battery died and then when i plugged it in it came on to charge, and then off again. after that point just blinking red light.
i removed the battery for some time, plugged it back in, and left it on charge for a bit and it came on.
i think the problem is, that when it starts charging, it wants to turn the screen on, which takes more power than the charger can give. so it goes into a loop. and dies.
but leaving it on charge helps (it worked for me)

[Q] Sleep of death (won't turn on)?

Anyone getting the sleep of death on their XTZ2? I'm running completely stock (not even rooted) on 23.0.1.A.4.30 and just experienced the unit not turning on at all until I do power + up volume.
Upon returning to life, the battery was 90%, so it wasn't battery.
Had a bit of a panic attack until I googled the solution (power + up) but this is the first time its happened to my unit, could it be related to the recent upgrade to 23.0.1.A.4.30? Anyone else seen this?
Mine lasted a day and a half after the 23.0.1.A.4.30 update and then became very erratic and kept forgetting wifi login info.
Did a restart and certainly got a sleep of death OK.
Would not switch on at all.
No power + vol up or attempt at repair via PC Companion made any difference to it.
Since gone back to Sony for repair, that was weeks ago, who knows if /when they will return it.
I had the same problem with mine as well I have the 561 the Verizon model. I have received a replacement but have not been able to get it to turn on either. It shows no signs off life at all not even when connected to power AC or PC. My old one would blink red and go dead when connected to a PC but this one doesn't even do that. I haven't had time to call for another replacement yet but really two defective devices in a row the second one didn't turn once.
Finally got mine back from Sony repair agent.
Worked fine for 3 days, then failed to power on again as per original fault.
Once again returned it for repair.
Think I'll give up and buy an iPad instead - at least they seem to be reliable and consistent.
This just happened to my tablet this morning. Tried all options under the sun but can't get it to boot.
I can't even do a factory reset and I don't particularly want to return it under warranty.... :'(
Mine is an xperia z2 tablet sgp561 (USA Verizon) build 17.1.D.0.437, stock 4.4.2. This issue happened to me 5 days ago after I powered off the tablet, it won't turn on again. Battery charge was ~70% at the time. Plugging it with factory Sony usb charger won't do anything, charging status LED remained Off, power button unresponsive. I let the tablet sit for 2 days without charging cable connected hoping the battery will drain completely by itself and the buggy firmware will restart executing at its base address getting out of the bug. Then I connected the crap to a fully charged 15000mah Anker power pack and alas, the charging status LED glowed red and after ~5 more minutes the LCD screen turned On for ~5 seconds showing a big battery icon at the center of the screen indicating 0% charge. Waited about 1 more hour and the charging status LED turned amber. This time I did the "power button + volume up" ritual holding both buttons for 10 sec+, expecting 3 vibrations but didn't feel any. At this point the tablet is still powered off. Because LED = amber, thinking battery must be at least 10% charged by now, just pressed the power button for ~2 sec and surprisingly the normal power On vibration came followed by Sony logo on LCD screen and the rest is normalcy.
From what I can remember, the recent change I made before this problem happened was turning Stamina to On in the battery settings (factory default is Off). I reset all settings back to factory defaults and so far so good.
Finally got mine back from Sony repair agent after about 3 week wait.
Seems to work OK now, fingers crossed it will keep working this time.
The note that came with the return indicated that they replaced the mainboard and battery, which is a better solution than their first attempt which was just to reflash the software.
wooly1 said:
Mine lasted a day and a half after the 23.0.1.A.4.30 update and then became very erratic and kept forgetting wifi login info.
Did a restart and certainly got a sleep of death OK.
Would not switch on at all.
No power + vol up or attempt at repair via PC Companion made any difference to it.
Since gone back to Sony for repair, that was weeks ago, who knows if /when they will return it.
Click to expand...
Click to collapse
Dude same thing, WTF is going on, I tried plugging it into charger, nothing. And once I got the msg of red colour battery icon and then I plugged it in. then it started charging and I was happy so I turned it on the it wasn't charging,
Please update me what happened and what they are saying cause I am about to send mine to get it fixed.
Edit: seems that by replacing the battery and mainboard has actually fixed the issue? Guess it's time to send it back to them, Gosh
c64rbr said:
Mine is an xperia z2 tablet sgp561 (USA Verizon) build 17.1.D.0.437, stock 4.4.2. This issue happened to me 5 days ago after I powered off the tablet, it won't turn on again. Battery charge was ~70% at the time. Plugging it with factory Sony usb charger won't do anything, charging status LED remained Off, power button unresponsive. I let the tablet sit for 2 days without charging cable connected hoping the battery will drain completely by itself and the buggy firmware will restart executing at its base address getting out of the bug. Then I connected the crap to a fully charged 15000mah Anker power pack and alas, the charging status LED glowed red and after ~5 more minutes the LCD screen turned On for ~5 seconds showing a big battery icon at the center of the screen indicating 0% charge. Waited about 1 more hour and the charging status LED turned amber. This time I did the "power button + volume up" ritual holding both buttons for 10 sec+, expecting 3 vibrations but didn't feel any. At this point the tablet is still powered off. Because LED = amber, thinking battery must be at least 10% charged by now, just pressed the power button for ~2 sec and surprisingly the normal power On vibration came followed by Sony logo on LCD screen and the rest is normalcy.
From what I can remember, the recent change I made before this problem happened was turning Stamina to On in the battery settings (factory default is Off). I reset all settings back to factory defaults and so far so good.
Click to expand...
Click to collapse
Did this method work for you? Plus did you come across like it was charging but it wasn't really charging,(like it showed the low battery stat with orange/red colour LED notification but suddenly it vanishes) then it's not responding at all.??
I had this issue 2 times with months in between , no response from power+vol up , no lights when charging , no response from pressing on the red button behind the flaps.
The last time it happened i tried putting it on the charger for a whole day with no result, then decided to let it rest a few days first , since someone had the same issue and it magically came back to life when he got back from a vacation.
So i try to turn it on 2 days later and the tablet to my surprise responds again with blinking red LED, recharching afterwards did the trick and worked again since
In my case i was running CM11 at the time, both times it happened after an update which required a reboot while, still mistified about the cause and the fix , i presume it solved itself by letting the battery drain.
Since then i reverted to stock rom just to be save but havent had it happen since, this also seems to have fixed some touchscreen problems i was having at times.
Hope this helps.
Bloody hell, I've just ordered mine today!
Don't stress. Mine got repaired. if it goes tits up that's what warranty is for
What did Fonebiz indicate was wrong with your Z2.?
They replaced the motherboard in mine.
Exactly the same, works fine now
This just happened to me today. So seems like overall suggestion is to try and let it discharge. The try to start it back up and charge it then. Just want to make sure that's the only potential solution now?
No! Leave it powered off, put in on a known good charger for at least 12 hrs. Don't touch it in that time.
If it does not come alive after that, send it in for repair.
ok..let me try that. I originally tried that and nothing occurred. However, I just found the OEM charger and usb cable and will try that. Unfortunately it's a Verizon version so sending it in will not be covered by Sony warranty. Per the Customer Service that I called.
ok..tried another charger and the red light came on, but it's been over 12 hours and still no go. I did notice that the red light was no longer on (from overnight charging). I left it unplugged for a bit and reconnected. The red light came back on but still no response. Sounds like i'll need to send in?
Looks like it.
Had the same problem on tuesday. Impossible to switch on, no light, none effect with charger, none effect when connected to PC/MAC etc...
After 4 days without charging my Z2, it came back to life, showing only a big red battery icon when pushing some seconds on the power button. Connected to a charger the red led indicator glowed ! (red battery icon is totally different with the original icon when tablet is charging in power off mode)
After a full battery charge with OEM charger and after a normal power on, my Z2 is now perfectly functionnal.

Sudden death?

Hey guys
Got a strange problem with my SGP612. My brother was playing on it and discharged 0%. Now when I try to charge it, red light blinks all the time when it's on charger. PC doesnt recognize it. Any ideas? Pleaseee heelp :crying: :crying: :crying:
I just noticed that when I disconnect charger I can see battery level (still low). When I connect charger again, red light blinks and screen turns off
//edit
Succesfully turned it on, but no charge. All the time stucks at 1%
Bruce666 said:
Hey guys
Got a strange problem with my SGP612. My brother was playing on it and discharged 0%. Now when I try to charge it, red light blinks all the time when it's on charger. PC doesnt recognize it. Any ideas? Pleaseee heelp :crying: :crying: :crying:
I just noticed that when I disconnect charger I can see battery level (still low). When I connect charger again, red light blinks and screen turns off
//edit
Succesfully turned it on, but no charge. All the time stucks at 1%
Click to expand...
Click to collapse
Have you contacted a Sony rep? Now I'm a little bit weary about mine since I've never let it die, but I did come pretty close to 1-2% left before full cycling it. Still the best android tablet for me to date, although it's pretty hard to find it online again for a replacement if ever needed be.
GigaSPX said:
Have you contacted a Sony rep? Now I'm a little bit weary about mine since I've never let it die, but I did come pretty close to 1-2% left before full cycling it. Still the best android tablet for me to date, although it's pretty hard to find it online again for a replacement if ever needed be.
Click to expand...
Click to collapse
Fixed it. There was a problem with some cables, only one (from AliExpress xD) worked...
Bruce666 said:
Fixed it. There was a problem with some cables, only one (from AliExpress xD) worked...
Click to expand...
Click to collapse
Ah, that's what it seems from Sony cables. Don't know why they go bad so easily...

RMN2 not charging, not turning on, red notification on USB.

Hey guys, 3 days ago I wanted to charge my RMN2, so I just put it on charger. 2 hours later, the phone was totally dead(not turning on at all, only vibration from time to time) and red notification is on when I put it on USB or charger. Anyone has faced such issue before?
kamilek4895 said:
Hey guys, 3 days ago I wanted to charge my RMN2, so I just put it on charger. 2 hours later, the phone was totally dead(not turning on at all, only vibration from time to time) and red notification is on when I put it on USB or charger. Anyone has faced such issue before?
Click to expand...
Click to collapse
there may be a disrupted file system .. try to flash via fastboot friend. hopefully get back to normal

Z2 tablet won't power on.

Hi,
I have an old Z2 tablet, it was sitting in storage for a few years and the battery has been flat for a long time.
I plugged it into power a couple of days ago and miraculously it started charging. It charged to 18% and I tried turning it on. It then went completely dead, no read light. A few times the red light came on for a few seconds, the battery indicator came on then the screen went blank.
I'm sure their is a way to fix this.
Any help would be appreciated.
Thanks

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