Screen problem: black turns dark pink when look slantly? - Xperia Z2 Q&A, Help & Troubleshooting

The problem is mentioned in the title. And when taking a photo with my Z2, the photo looks a little bit pink. But after uploading it on fb or the laptop, the photo looks fine. So I guess the screen is the problem. The screen looks pink especially when taking picture with the dark and white background. Anyone get the same issue (screen) like me? Sorry for my broken english. Thanks.

hieuhd93 said:
The problem is mentioned in the title. And when taking a photo with my Z2, the photo looks a little bit pink. But after uploading it on fb or the laptop, the photo looks fine. So I guess the screen is the problem. The screen looks pink especially when taking picture with the dark and white background. Anyone get the same issue (screen) like me? Sorry for my broken english. Thanks.
Click to expand...
Click to collapse
If your pictures look fine on other devices then problem is, of course, in your device.
Cases and screen protectors could cause problems and reflections but that's not it
(it would be visible on all devices)
You can try to calibrate white balance, maybe that helps a bit.
Sent from my D6503 using Tapatalk

Sony has introduced Live Color LED technology on the Z2. This uses green and red phosphor with blue LEDs to create more uniform and brighter color reproduction. Hence the backlight seem to be pink to blue when viewed from an angle.
Its a normal behaviour :fingers-crossed:

Related

[Q] Camera pink hue :( anyone else?? - SOLVED (AUTO WB/INADEQUATE LIGHTING)

Auto WB issue! Video Link showing dynamic changing in light sources: http://www.youtube.com/watch?v=0F0x1wkt5EU
This ones to all you SGS2 owners...
Today whilst takin' pics of my son, i noticed whilst pointing the camera down at my cream coloured carpet a pink hue was clearly visible in the centre of the shot. I took a snap and the hue was on definitely there... this was during the day time with only ambient light from my large bay windows...
slowly panning up across the room towards the window it seems to fade away, but directly at the light surface its unmissable...
I double checked the shot on my partners DHD, her shot was completely pink, very poor camera!!
Anyone elses S2 suffering from this? a quick google search shows this has also been an issue on other handsets such as the Nexus One and Samsung Focus...
Cheers,
Dickie
This is very important.
Can you make some photos and upload it?
if someone more have the classic tint pink of cheap cameras like other HTCs I am going to cancel my order inmediately.
Here are some untouched Macro shots taken in my backyard in fading light with the Galaxy S II, was a bit windy so the flowers kept moving:
Click for full sized image
I don't know of any sansung Focus.
Can anyone shoot to white walls or cloudy sky?
It is the faster way to see if the camera have the pink tint.
Intratech said:
I don't know of any sansung Focus.
Click to expand...
Click to collapse
lol alright smart arse, edited
The shot! 8mp default settings
http://postimage.org/image/7zd9ak9w/
Dickie
just to add, this has been the only time ive noticed this issue, shots taken across the room show no visible signs of this, just the straight shot...
tbh, with the quality of all the other shots ive taken, its not a deal breaker for me, this phone still blows away any other ive used, and i don't find blank white walls/carpets interesting enough to take photos of...
Dickie
That sure looks like something I read about some HTC phone a while back. I'll need to check my phone to see. I wonder if it's software or hardware related.
after some testing i believe this is a software issue, specifically with the AUTO White Balance setting, as i point it to the cloudy sky out the window it looks perfect and when switched to incandescent it goes away!!
like i said before, i don't make a habit of shooting my carpet or my white walls very often!
Dickie
EDIT: when switched to Daylight mode, it also goes away, although it makes the carpet look orange for obvious reasons... Definitely a White Balance issue, the lighting and colour of the carpet requires the correct setting as opposed to the Auto mode, outside or with good lighting the Auto setting is fine! as far as i'm concerned, panic over! lol
dickie2007 said:
after some testing i believe this is a software issue, specifically with the AUTO White Balance setting, as i point it to the cloudy sky out the window it looks perfect and when switched to incandescent it goes away!!
like i said before, i don't make a habit of shooting my carpet or my white walls very often!
Dickie
EDIT: when switched to Daylight mode, it also goes away, although it makes the carpet look orange for obvious reasons... Definitely a White Balance issue, the lighting and colour of the carpet requires the correct setting as opposed to the Auto mode, outside or with good lighting the Auto setting is fine! as far as i'm concerned, panic over! lol
Click to expand...
Click to collapse
That it isn't a white balance issue, it is a hardware problem. HTC got the same problems on a lot of devices before, and they tried to hide it tweaking the colors, but that doesnt solve the real problem.
If I were you I will return the phone for another one.
kersh said:
That it isn't a white balance issue, it is a hardware problem. HTC got the same problems on a lot of devices before, and they tried to hide it tweaking the colors, but that doesnt solve the real problem.
If I were you I will return the phone for another one.
Click to expand...
Click to collapse
then why when i switch to the correct WB setting for the lighting i'm in does the issue disappear?? the issue only arrises in Auto mode under certain lighting conditions. just took a white sheet outside on Auto - No issue!
Dickie
Maybe in a non-auto mode they know the color temperature that software will apply to the image and then they can tweak the pink tint of the image, but with an auto mode that changes dinamically the color grade they cant adjust the pink tint.
I really dont know, but all of the pink tints problems in all other phones are hardware related issues, I don't know why this is going to be different.
i get exactly what you are saying, but i'm only going by what i'm working out on my device...
at the end of the day, like i said before, its not a deal breaker for me, and ive not had a single issue with it in other lighting conditions...
Also, ive just walked around my room allowing the camera to adjust dynamically, and it does disappear!! i have a standing lamp on, a small window on the opposite wall, and the large bay window at the front of the room, the pink hue is not permanent and is just the Auto WB not being perfect.
Its even visible on video, so i'll upload a vid of the pink disappearing as i walk around the room and the light changes dynamically! Auto WB issue for sure!!
Dickie
Just registered after seeing this...
A pink hue like you describe usually means infrared contamination, and happens on any camera to varying degree. Some black clothing in direct sunlight suffers the most.
Edit: Extreme Example: vimeo (dot) com/5637250
Regards, Matt
I'm just uploading a video to Youtube 720p - WB AUTO
You can clearly see the pink hue fading in and out as the phone auto adjusts to the varying lighting in my home, namely Incandescent light fittings, Fluorecent light fittings and daylight outside.
If i set the camera to a setting for one of those lighting conditions specifically, there is no issue in said condition.
I will update this post when its uploaded with the link - THIS IS NOT A PERMANENT HUE CAUSED BY HARDWARE - ITS SOFTWARE STRUGGLING WITH THE LIGHTING CONDITION!! - phew!!
Dickie
EDIT: the hue becomes very apparent after pointing the camera and any of the light sources directly then quickly moving to a white surface, it then gradually adjusts away...
LINK: http://www.youtube.com/watch?v=0F0x1wkt5EU
kersh said:
Maybe in a non-auto mode they know the color temperature that software will apply to the image and then they can tweak the pink tint of the image, but with an auto mode that changes dinamically the color grade they cant adjust the pink tint.
I really dont know, but all of the pink tints problems in all other phones are hardware related issues, I don't know why this is going to be different.
Click to expand...
Click to collapse
I doubt Samsung will use the low quality camera sensor that HTC uses buddy.
ScepticMatt said:
Just registered after seeing this...
A pink hue like you describe usually means infrared contamination, and happens on any camera to varying degree. Some black clothing in direct sunlight suffers the most.
Edit: Extreme Example: vimeo (dot) com/5637250
Regards, Matt
Click to expand...
Click to collapse
not sure its the same buddy, it appears in the centre of the image and fades out, i'm 100% certain that this issue is WB/lighting condition related, 10mins and the link will be up if your interested...
Dickie
Intratech said:
I doubt Samsung will use the low quality camera sensor that HTC uses buddy.
Click to expand...
Click to collapse
I can't agree more there, you should have seen the same shot on the Desire HD, the carpet was entirely pink!! not just a spot in the middle..
Dickie
BTW I just checked my phone and observed the same situation as described by Dickie. After checking for myself I'm certain it's software related. They may need to tweak their auto white balance algorithm.
Please see link above or in OP
Dickie

Pictures have a blue tint when using the flash

Hi,
When I am using the flash indoor and it is dark , my pictures have a blue tint. I can see it already when the flash starts, just before taking the picture, that my screen has a blue tint.
I have noticed that , if I don't use the flash indoor and it is dark, I still have a very very little bluish tint but negligible.
When I take a picture indoor , but it is bright, , and the flash is set to on ,my screen doesn't become bluish and I have a "normal" picture"
Any idea what to do?
Daniel
Hi,
could it be that the blue tint comes from the LED being kind of blue? Not to sound sarcastic, but I think this could be the answer to your problem. Because when you look at the LED when switched on, you will realize that it is not pure white, but just a little bit on the blue side, that's at least my impression...
Check the white balance option in the camera settings, it's probably set to daylight or something, change it to auto or flash. Obviously the latter if you are using flash at that moment in time.
Tachikoma_kun said:
Check the white balance option in the camera settings, it's probably set to daylight or something, change it to auto or flash. Obviously the latter if you are using flash at that moment in time.
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Click to collapse
No, it is not the white balance option because it is always set to auto.
Daniel
Does the problem show if you transfer the photo's to your computer?
Tachikoma_kun said:
Does the problem show if you transfer the photo's to your computer?
Click to expand...
Click to collapse
Thanks for your advice.
I have transfered the pictures to my PC and there is no blue when viewing the pictures on my PC.
Daniel
I had a thought that if it wasn't the white balance then it might be whatever colour setting you have the phone's screen set to. Try changing the display mode to something else then view the photo's again.
Tachikoma_kun said:
I had a thought that if it wasn't the white balance then it might be whatever colour setting you have the phone's screen set to. Try changing the display mode to something else then view the photo's again.
Click to expand...
Click to collapse
But except the brightness level , there are no other settings you can change
Daniel
Settings -> Display -> Screen Mode
Try changing it from whatever it's currently on to something else, then check the photos again, repeat this with all the screen options. There could be a screen calibration problem with your phone on one of those settings.
Tachikoma_kun said:
Settings -> Display -> Screen Mode
Try changing it from whatever it's currently on to something else, then check the photos again, repeat this with all the screen options. There could be a screen calibration problem with your phone on one of those settings.
Click to expand...
Click to collapse
Thanks but I have tried this already before and there is no difference between the 4 modes and the blue tint.
I think that my S3 has a little blue tint because I have compared it with a friend and there is a difference when viewing an application with a white background.
Daniel
Sounds like a faulty screen then, take it back and ask for a replacement.
And you are absolutely 100% sure your finger/thumb/whatever is absolutely no where near the flash? As that is by far the best explanation for this and common reason for this. Just check anyone on Facebook and look at their mobile uploads... You'll see lots of photos with blue tints and it's because people take photos with their fingers to close too the flash reflecting light back at the lens.
Sent from my GT-I9300 using XDA Premium HD app
kickassdave said:
And you are absolutely 100% sure your finger/thumb/whatever is absolutely no where near the flash? As that is by far the best explanation for this and common reason for this. Just check anyone on Facebook and look at their mobile uploads... You'll see lots of photos with blue tints and it's because people take photos with their fingers to close too the flash reflecting light back at the lens.
Sent from my GT-I9300 using XDA Premium HD app
Click to expand...
Click to collapse
I am sure my figer is no where near the flash. And like I wrote earlier, on my
PC the pictures don't have a blue tint
yea ive tried all the above suggestions but it doesnt really work
the tint happens when there is another light somewhere in the picture
errolng said:
yea ive tried all the above suggestions but it doesnt really work
the tint happens when there is another light somewhere in the picture
Click to expand...
Click to collapse
I find that is the issue for me also, I've noticed it happening when in a room with a TV on for example.
The GS3 has a hard time picking the right WB, it would be nice to have a WB setting for the cool White LED the flash uses.
Maybe a simple piece of scotch tape placed over the flash (with a light yellowish tint) will counteract with the blue tint.
I tried this with some painters maskingtape, the yellow paperbased tape. The pics aren't so blue anymore.
The only problem is finding the right yellow tint.
Maskingtape is a tad too thick and it interferes with the range of the flash.
ahh yes, my friend vs my sgs3, we did a flash light comparison. my i9300 version infact has a slight blue tint to it compared to his neutral tint (att version). I can confirm the blue tint is in fact a real thing
Sent from my GT-I9300 using xda app-developers app
rosco swatchbook on amazon. just ordered the small one; i'll experiment and pick what works best on a neutral white sheet of paper. i'll cut it out and sandwich it between my phone and it's case right over the led.
ridiculous oversight on samsung's part not to white balance the flash's led. pisses me off that i have to resort to this on a flagship phone.
emwdava said:
Maybe a simple piece of scotch tape placed over the flash (with a light yellowish tint) will counteract with the blue tint.
I tried this with some painters maskingtape, the yellow paperbased tape. The pics aren't so blue anymore.
The only problem is finding the right yellow tint.
Maskingtape is a tad too thick and it interferes with the range of the flash.
Click to expand...
Click to collapse
I am on yureka . i can easily confirm pic is bluish because flashlight is bluish. How to solve this. Some other camera app has two type of flash one tourch and other is default flash. Tourch light gives good pictures. How to make a tourch flash by default.
The bluish tint could possibly be how you perceive the image on the screen of the phone.
For example, I just took a photo on my i9300 and can clearly see that it is in the blue spectrum when comparing the photo on the i9300 against real life.
I sent the photo to my HTC M9 and on that screen it looks more like the original real life with no bluish tint.
Therefore I know the camera is good and taking colours correctly but my screen on my i9300 is what seems to be giving it the blue hue.
Beamed in by telepathy.

To dark colors on Screen. Please, really NEED quick help.

Hi, after two years with Defy I bought brand new Atrix 4G fw. 45.31.1.MB860.NonEFIGSRetail.en.EU, non rooted. The problem is that all dark colors like gray, dark-blue, dark-green, dark-red seems to be black. Rest of bright colors seems to be fine. For example gray menu with black letters is bright, clear and sharp but buttons like in Power Amp (dark buttons on dark background) has no borders and there is no difference between them and background. The same thing is with movies - daylight scenes looks nice but night scenes are so dark that it's hard to see anything. I installed Screen Adjuster too boost contrast and then all dark colors starts to be clearer and didn't split to black but rest of bright colors starts to be completely washed. Screen looks fine on bright background and it's alot better than washed up screen id Defy but on dark background there is no difference between dark colors, all looks black. Strange thing is that noone post this problem before so could it be factory damaged screen or maybe some software issue?? I really need help with it cause I payed for this phone the same as I sold my 1 year old Defy Plus and this Atrix is new so it would be nice to fix it, otherwise I need to return it quickly but I wont find that phone in the same occasional price.
So anyone can help??
Link to photos comparing to Defy Plus on the same frame.
Photos are not good quality but when You look on collar You should know what I mean.
http://imageshack.us/g/1/9769796/
Edit:
Better Picture in Attachments
I've the same issue, Chamelleon! have you found the way to fix it? now i'm running neutrino 2.9 CM7, so it doesn't seem to be a rom problem....
It must be kernel issue cause on AtrICS everything looks ok. Temporary solution is Screen Adjuster from Play Store and add some contrast. Colors looks more ****ty but You can see what is on the screen.
Sent from Motorola Atrix
ty Chamelleon! i'll try

[Q] White outline in pitch black images, faulty screen?

Hey guys, I've never posted here, I mostly just lurk and try to learn things.
My question is a bit difficult to explain but I'll try my best. Do me a favor and take a photo while completely covering the camera lens, then view the photo in the gallery. Make sure youre in a dark room and viewing the photo in full screen, wait a second for the back and task manager buttons to turn off as well.
Is your picture completely black or are the outside edges and corners fuzzy and white almost?
My previous phones are Galaxy S1, 2, 3 and 4 along with the Note 3 (which I miss :/ ) never had a problem like this, I do believe some GS2s had a similar problem with the screen being spotty in black images.
thanks.
redline06 said:
Hey guys, I've never posted here, I mostly just lurk and try to learn things.
My question is a bit difficult to explain but I'll try my best. Do me a favor and take a photo while completely covering the camera lens, then view the photo in the gallery. Make sure youre in a dark room and viewing the photo in full screen, wait a second for the back and task manager buttons to turn off as well.
Is your picture completely black or are the outside edges and corners fuzzy and white almost?
My previous phones are Galaxy S1, 2, 3 and 4 along with the Note 3 (which I miss :/ ) never had a problem like this, I do believe some GS2s had a similar problem with the screen being spotty in black images.
thanks.
Click to expand...
Click to collapse
Hello there, I did a test for you on mine, when i was in my room with my lights on but completely covered the lens and mine came out fuzzy. It seems that the s5 camera is very powerful picking up the slightest bit of light !
Then I turned off the lights in my room and did the same test, this time it was pitch black.
Did you try turning all your lights off in your room?
Thanks for your input, my initial test was in a room with the lights off. Looks so bad :/
redline06 said:
Thanks for your input, my initial test was in a room with the lights off. Looks so bad :/
Click to expand...
Click to collapse
I noticed that with my camera too. The exact same thing happens to me too when I cover the camera, in both lighted and unlighted rooms. But I'm pretty sure it's normal. When your ISO is on auto, you'll notice that the camera turns up the ISO past what you can manually set it at (800). So since they're bumping up the ISO so high (probably ~1600 in dark areas), there's going to be considerable amounts of noise, even with very low light.
You can see for yourself that if you compare auto ISO and ISO 800 in a dark room, the latter will be much more pitch black like you expect it to be.

GlueGate or just a OLED Uniformity Issue (with test images)

Including here a couple of test images you can use to check for the Gluegate screen issue.
Test1.jpg -- Display this image with the brightness at full ina a dark room and check for green hues on the side
Test2.jpg - This image contains a combination of gray and really dark gray patterns which you can use to verify if its a gluegate issue or an oled uniformity quality issue on rendering certain colors. Display this image with the phone at full brightness in a dark room and try to swipe/move the image and see if the the green light also bleeds on the image dark bars.
Preferably download the images first and preview it fullscreen with your gallery/image viewer app.
Post your results.
Glue gate test
Hi,
Here are some screenshot of my display, with picture posted by you at 100% back-light. On other full black pics there is no problem but in test 1 pic. I can see some green light. What is your opinion. The device is an mate 20 pro lya-l29 with LG display.
I realy apreciate your reply.
Screenshot link (use https:// before the below text)
photos.app.goo.gl/mz6gcs3ZUCq2sJnq9
DragoČ™.84 said:
Hi,
Here are some screenshot of my display, with picture posted by you at 100% back-light. On other full black pics there is no problem but in test 1 pic. I can see some green light. What is your opinion. The device is an mate 20 pro lya-l29 with LG display.
I realy apreciate your reply.
Screenshot link (use https:// before the below text)
photos.app.goo.gl/mz6gcs3ZUCq2sJnq9
Click to expand...
Click to collapse
I will let you think about it for a minute why it might be pointless to screenshot your phone when looking at display uniformity issues.
lynxblaine said:
I will let you think about it for a minute why it might be pointless to screenshot your phone when looking at display uniformity issues.
Click to expand...
Click to collapse
My bad.
You are right, I figured out just after I made the post. I have already post an answer, with some pics of the screen.
Here are some pics made with other phone to the screen
Pics link
(use-https://.. Before)
photos.app.goo.gl/MszJwr84wgoCjSpK8
Some green light appears only on the pics posted by you. Any other black background for different display test apps stay complete black at different back-light levels.
I don't know what to do (to return the phone ore not?)
I have tried.
I have tried test1. Jpg
Result: there is green around the screen. At both sides and top and bottom.
Test2. Jpg
Result: the green is only visible in the light gray but not in the dark grey color.
What can you say? Thanks.
blackdeath88 said:
I have tried test1. Jpg
Result: there is green around the screen. At both sides and top and bottom.
Test2. Jpg
Result: the green is only visible in the light gray but not in the dark grey color.
What can you say? Thanks.
Click to expand...
Click to collapse
LG or boe?
LG sir.
Is the result of my phone gluegate or oled uniformity? Thanks
All this is too much hyped up i guess.
Lets not assume or generalise. There are huge number of batches and too many variations to pass such judgement
https://youtu.be/YUs5OeV93io
Sent from my LYA-L29 using Tapatalk

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