[Q] Phone won't charge with screen off - HTC Desire X

Hi,
I have problem with my girlfriends Desire X. When it is connected to the socket. The diode is on and the icon shows that it is charging. But... It charges only when the screen is on, as soon as it goes black the diode is still on but it stops charging or does it extremely slow. For example the phone is connected with 30% at the evening, she plays with it for an hour before sleeping and it charges to 40% and then the screen goes of for the night. At the morning the battery is at 41% and stats shows almost straight line of battery percentage during the night while charging constantly.
Any one could help us with that?

Am not sure exactly... Two possible issues: Maybe it's a faulty cable / charger or else a faulty battery. Try out replacing one after the other if it helps. If not, it's a mainboard issue (so if you still have warranty claim it).

I think that it occurs on all of our chargers. I wonder if it is a battery issue or cable, the are screen independent. It can be either motherboard or software... I will try to talk here into factory reset. If not then we will go with warranty.

Related

[Q] Strange charging behavior on LG Optimus V

New to VM & Android. Picked up two Optimus V phones a couple of weeks ago. While on the wall charger, both exhibit different behaviors once they've reached full charge.
On one Optimus, once the phone is 100% charged, it says "Full Charge" (or "Fully") on the lock screen. As it stays on the wall charger, the status remains full charge - there is no discharge.
However, on the other Optimus, once it reaches 100% charge, there is no mention of any charging status on the lock screen. And when I check the status in the settings, the phone shows that it is discharging, even though it remains on the wall charger.
The discharging status bears itself out as it remains on the charger, I'll eventually see the percentage of battery life drop.
Did I inadvertently switch a setting? The phone discharging itself once it reaches full charge even when on the wall charger is a problem. This is especially evident when I leave the phone on the charger overnight. In the morning, instead of starting the day fully charged, I'll see it at about 80% charged.
Thanks for any help.
There are not any settings in the Android operating system that affect charging directly. This is more a function of the kernel/hardware specific. This is why some phones can charge while off and others must be turned on. Try trading chargers/batteries between the two phones and see if the problem follows the hardware. Be sure and do this one part at a time, i.e. first trade batteries. Then if that isn't it trade chargers. You could have a bad battery and/ or charger. Also, are you rooted? Running custom Rom? These factors can also affect your situation.
Thanks for your advice. I followed what you instructed. First, switched the chargers to no avail. I changed the batteries and still no change.
It's odd to see two different behaviors exhibited by the same model phone. Both phone are unrooted running stock rom. As I indicated, one phone (which I consider the normal one) does not discharge as long as it's plugged in. The second phone starts discharging once full, even though it's plugged in.
The problem is when I leave it plugged in overnight - if I don't catch it at the moment it reaches complete charge, it'll discharge. Since I'm asleep when the phone reaches a full charge sometime in the night, by the time I wake up, I'll leave the home with a phone that is 60-80% charged.
I'll chalk this up to something faulty with the board and just turn it back in to Target.

[Q] My GS2 won't turn on

It was working fine before I went to bed last night, then I let it charge for the night since that battery was at about 4%, But this morning it won't turn on at all. The battery feels warm as if its been charging but nothing seems to be making it turn on. Any ideas?
re: No Poweron
labou_7 said:
It was working fine before I went to bed last night, then I let it charge for the night since that battery was at about 4%, But this morning it won't turn on at all. The battery feels warm as if its been charging but nothing seems to be making turn on. Any ideas?
Click to expand...
Click to collapse
If it was my phone here is what I would do.
First I would see if the phone charges the battery by putting the battery into
the phone and plug the usb cable from phone into the wall charger or into
the computer.
If the display on phone shows a picture of a battery charging let it charge
for an hour more or less and try turning on the phone.
If the phone is not charging the battery I would purchase a cheapy battery
charger and battery combo on eBay.
You can find this combo on eBay for less than $8 bucks shipped for both the battery and charger:
http://www.ebay.com/itm/1800m-BATTE...045605?pt=PDA_Accessories&hash=item43aa9a4465
(even if you decide to return and exchange the phone its still a good thing to have a spare battery and charger)
Check it out.
Good Luck!
labou_7 said:
It was working fine before I went to bed last night, then I let it charge for the night since that battery was at about 4%, But this morning it won't turn on at all. The battery feels warm as if its been charging but nothing seems to be making it turn on. Any ideas?
Click to expand...
Click to collapse
are you on cm7? not sure about the s2 (never had the issue), but i know that on the infuse, there was a problem (or maybe it was intentional) with low power charging mode (phone wouldn't charge when off).
i think this can be solved by trying to charge the phone via your computer usb, as opposed to your OEM wall charger.
Thanks for the suggestion. It definitely isn't showing the picture of the battery when its plugged in to the wall or the computer. I'm debating the battery charger combo you linked.
I actually am. But I have it plugged to my computer and nothings changed.
Time for some trouble shooting.
Start eliminating possibilities. You need to determine where the problem is.
From what you say, it seems possible that the battery is completely discharged but not recharging. That could be a bad battery or it could be the phone.
If you know someone else with an SGS II, try inserting their battery temporarily to see if your phone will boot. If you don't know someone else, maybe you can borrow a charged battery from the store where you bought it.
Continue on until you pinpoint the problem.
Do NOT buy a "cheapie" battery for your SGS2. Unless you want to eisk causing damage. The stock battery for the SGS2 has NFC technology built into it. Using anything other than OEM could cause damage/performance issues to your phone, and void the warranty.
Sent from my SAMSUNG-SGH-I777 using XDA Premium App
Have goh tried a battery pull? Unplug the phone, pull the battery and let sit for a few minutes to allow tbe IC's to discharge. Put battery back in and try powering up the device. Good luck.
Sent from my SAMSUNG-SGH-I777 using XDA Premium App
Similar issue and got phone fixed finally
Have had similar issue as yours. Cable charger was plugged into the phone to be charged at night and was surprised to find that the phone became hot and battery was not charged at the next morning, in fact the battery level got lower than it was before charging.
Notes:
- ROM in use: AOCP version 7.2 (Android 4.4.2)
- Kernel in use: Version 3.0.101 [email protected] #3
Here are some tests done and the observations after getting a charger with a slot to place the removed battery for charging:
1. Charging via USB cable connected to PC:
- With the phone turned on, battery charging icon is only displayed after some wiggling at the charging port. The phone got charged further to 100% when the initial remaining battery level is 90%. However, when the initial battery level was less than 50%, the battery level continued dropping ALTHOUGH the battery charging icon was displayed.
- With the phone turned off, battery charging icon is only displayed after some wiggling at the charging port. When the initial battery level was less than 50%, the battery charging icon displayed only a battery level of 1% and the battery level did not increase at all after 15 minutes of charging.
Initially suspected that it was a dead battery issue and bought an i9100 battery, I thought it was a compatible battery at first. With the i9100 battery, I repeated the above tests.
2. Charging via USB cable connected to PC:
- With the phone turned on, battery charging icon is only displayed after some wiggling at the charging port. The phone got charged further to 100% when the initial remaining battery level is 90%. However, when the initial battery level was less than 50%, the battery level continued dropping ALTHOUGH the battery charging icon was displayed.
- With the phone turned off, battery charging icon is NOT displayed but the phone screen flashed continuously, and at times the phone is turned on automatically as the USB charging port is inserted. When the phone is turned on, the charging proceeded as the above sentence.
Upon searching the forum, I found that i777 has a different battery with NFC chip and i9100 battery has reported to cause issues during charging on i777 devices. There was also a Chinese forum which mentioned that the battery compatibility issues should have been overcome in ROM with Android version 4.0 and above.
I then bought a new i777 compatible battery and tested charging via USB cable. The observations are same as the first battery as at 1.
With the battery issues possibility eliminated, I approached a phone technician to examine the phone by telling him that the phone couldn't be charged and the battery level continued dropping even with the battery charging icon displayed. The phone technician then thought that the USB charging port to be the cause of the charging issue and replaced it. The replaced part is the small metal housing where the USB cable is inserted, and is replaced by heating the old metal housing and replacing it with new part by soldering.
The phone could be charged with USB cable as usual after the part replacement and all the batteries are found to be still working fine. Ended up with 2 i777 batteries and a i9100 battery, may be I could continue using this phone for at least another 5 years down the road.

Z2 Battery will not charge to 100 %

Hi there anyone have any ideas been using my Z2 since last Friday and yesterday for some reason the device will not charge to 100 % only goes up to 96%
I have tried a different charger and still get the same problem , Also downloaded Sony pc companion software and run the repair tool to see if it resolves the issue and still same problem
Try discharge battery to 1-2% (some advise even till auto-off device) and then fully charge with bundled charger.
Mine does the same thing, don't worry.
The reason this happens is that once your battery is at 100%, it stops charging automatically, and the device waits for it to get down to 99% before starting to charge again.
Is it possible that you just keep catching it at 99%?
Mine will charge about 1% every four minutes until it hits 99%. Then that last one percent takes a couple of hours. This is according to the power/percent list in gsam. It's done it consistently from day 2. Day 1 it failed to charge beyond 80% overnight.
Sent from my D6503 using XDA Premium 4 mobile app
thanks for your help I will try a full discharge and then try charging it and see how it goes
Finally battery is flat the phone turned off , charging it now with the sony charger which came with the z2 , will let you know what happens
I did a live chat with sony and they say the device is faulty and needs to be repaired
I have rang my network provider and they will send me a new z2
96% charge and wont charge no more!!
would really like to understand what is the solution to the problem.
This is really annoying . Please need all possible inputs.
Do you think its a product issue and needs to be replaced with a new piece.
Mine charges, but...
My Z2 will charge to 100%, but after it gets to 95% the screen turns on, and stays on.
If I push the power button on the phone to turn the screen off, the screen will turn off for between 0.5-1.5 seconds, and then turn itself back on.
I have gone through quite a few settings on my phone and can't find anything that might affect this other than perhaps "Night Mode" - which I have disabled.
Please help, my provider refuses to replace my phone even though I got it brand new from them and it's only 21 days old... I do love the phone, I just hate this issue - I can't leave it charging over night, or run the risk of having the phone over heat (it happened once, this is how I first found out about the problem, I had to leave the phone off with a fan on it for a good hour before it was cool to the touch again.)
@The Midnighter
I think you have a faulty unit, mine (2nd one) doesn't even overheat unless I have severe CPU/GPU intensive apps running. Never had a charging problem either... Get it replaced mate
I always charge the phone power off, when it is full charged I get the vibra notification and the phone is 100%.
sarobi said:
I always charge the phone power off, when it is full charged I get the vibra notification and the phone is 100%.
Click to expand...
Click to collapse
I forgot to mention - you reminded me.
When I leave my phone off and plugged in, it will charge to 100% - however I have to do a HARD RESET every time I go to turn my phone back on, after turning it off. (Holding power and volume up) or it sticks on the "SONY" screen and will not advance.
Since xperia S there is a feature which helps battery keeping good condition
Its charge to 100% and turns charging off till 95%
Its all becouse integrated battery
This is not a bug or problem
espe0 said:
Since xperia S there is a feature which helps battery keeping good condition
Its charge to 100% and turns charging off till 95%
Its all becouse integrated battery
This is not a bug or problem
Click to expand...
Click to collapse
It is indeed a problem, because the screen is staying on and causing my phone to over heat - it once over heated so badly because of this I had to leave the phone off for a very long time.
The phone doesnt charge at 100% and the magnetic charger not work
The Midnighter said:
My Z2 will charge to 100%, but after it gets to 95% the screen turns on, and stays on.
If I push the power button on the phone to turn the screen off, the screen will turn off for between 0.5-1.5 seconds, and then turn itself back on.
I have gone through quite a few settings on my phone and can't find anything that might affect this other than perhaps "Night Mode" - which I have disabled.
Please help, my provider refuses to replace my phone even though I got it brand new from them and it's only 21 days old... I do love the phone, I just hate this issue - I can't leave it charging over night, or run the risk of having the phone over heat (it happened once, this is how I first found out about the problem, I had to leave the phone off with a fan on it for a good hour before it was cool to the touch again.)
Click to expand...
Click to collapse
I have the exact problem. The phone work ok for a few days and then stop charging at 92% and the screen stay on. I plug the charger in the night and in the morning was only at 92% and hot, very hot.
A few days ago I bought a dock charger and an usb cable to plug in the magnetic lateral charging port. And with both chargers the phone shows the charge icon for a second and desapear for another second and repeat the loop.
I try everything in the software level. Restore the firmware using pccompanion and also flash the lollipop firmaware but the problem persist. Just not tried delete the battery stats because my phone is not rooted yet.
dzegarra said:
I have the exact problem. The phone work ok for a few days and then stop charging at 92% and the screen stay on. I plug the charger in the night and in the morning was only at 92% and hot, very hot.
A few days ago I bought a dock charger and an usb cable to plug in the magnetic lateral charging port. And with both chargers the phone shows the charge icon for a second and desapear for another second and repeat the loop.
I try everything in the software level. Restore the firmware using pccompanion and also flash the lollipop firmaware but the problem persist. Just not tried delete the battery stats because my phone is not rooted yet.
Click to expand...
Click to collapse
Did u manage to fix the problem? Or did anyone here manage to fix the battery charging issue? Mine charges to 78%, then sometime 85% then hard-reset - 91%. Cant charge anything above that! : <
There's no real fix, you can only hope a rollback to KitKat might help. See this lengthy forum post on the sony forums:
https://talk.sonymobile.com/t5/Xperia-Z2/Lollipop-charging-bug/td-p/965384
Spanning from april until right now...
Mine only gets to 70-80% on an overnight charge.
Mine charges and discharges constantly, I try change the cable, the AC adapter, the usb on my computer, the micro usb port to magnetic... Always is the same.. and another times charges too good.
Some times charge to 99% and discharge to 98%.. so I disconnect and connect again and charges to 100%
Maybe it's a Lollipop .232 problem in some devices?
Hi! Same problem here, sometimes my phone doesn't charge to 100% and I have to unplug the charger and plug it in again to get 100%. I think it's pretty common, but if your phone only charges till a low percentages and just doesn't charge further, it might be so that the phone's afflicted with the Lollipop charging bug. We can only wait for Marshmallow then

S3 Not Charging (no matter what I do!)

Hey all.
I've seen a few posts with this topic but none seem to completely match the symptoms I've been having;
I've got a samsung S3 i9300, stock ROM and unrooted with a serious charging issue. Seems no matter what I do the phone won't charge. I've tried:
Mains Charging
USB Charging (through PC)
Wireless Charging
Changed three different batteries
Used the galaxy charging app to make sure it's getting the 999 it needs on mains
Begged the Gods to charge it.
On everything it will state the phone is charging but never go above 3 or 4% regardless if it's on or off.
I've watched the battery graph nosedive whilst it's off charging, putting it on charge only flattens it a bit.
I'm just curious as to how I go about fixing this; is this some sort of software glitch? Have I been cursed? Do I need to perform some sort of battery exorcism?!
My thanks for any and all replies.
sounds more like a hardware issue ,have you tried with other battery(new ones) ,how old is your phone ?
Try factory reset, followed by stock firmware flash with Odin if that doesn't help.
If still the same then probably hardware, charging circuit failed. A work around would be two batteries and external charging cradle.
I've tried a factory reset. It seemed happy to charge on mains again but got up to only 45%, and levelled off; it refused to charge more (I left it for an hour) It then started dropping rapidly, going from 45 to 41 in less then two minutes.
I've noticed another oddity; even though I've turned WiFi off, the battery screen reports it as constantly on.
Amberw said:
I've tried a factory reset. It seemed happy to charge on mains again but got up to only 45%, and levelled off; it refused to charge more (I left it for an hour) It then started dropping rapidly, going from 45 to 41 in less then two minutes.
I've noticed another oddity; even though I've turned WiFi off, the battery screen reports it as constantly on.
Click to expand...
Click to collapse
I had the exact problem with my G Nexus,it was charging only to 70% and then just remain there,even with the charger connected it started to drop battery,I tried to change the charging port,nothing,I tried to change the charger,nothing,finnaly I bought a new battery and the problem dissapeared.
gabyif said:
I had the exact problem with my G Nexus,it was charging only to 70% and then just remain there,even with the charger connected it started to drop battery,I tried to change the charging port,nothing,I tried to change the charger,nothing,finnaly I bought a new battery and the problem dissapeared.
Click to expand...
Click to collapse
I've tried three battieres, no luck

The phone does not switch on without a charger

Hello
A friend gave me a broken Xiaomi Redmi Note 4. The phone has a broken and bent screen and a battery problem. First of all, the battery has a capacity of only about 400 mAh instead of 4000 mAh (I checked with a Keweisi USB voltage meter).
Secondly, the phone without the charger connected turns on until it displays the "Mi" logo, then you can see the black screen and hear the warning sound of a discharged battery and the phone turns off. If I plug in the charger and try to turn on the phone, it turns on and works normally, the charger can already be removed. Of course, due to the very low battery capacity, it discharges very quickly and switches off when the battery is about 20% charged.
There is no doubt that the battery is defective. But I wonder if if I change the battery and the screen, the phone will work normally again, or maybe the fact that without the charger it turns on and off after a while is a bigger problem, for example the motherboard. But I think that if it was a motherboard the phone would not turn on at all. What do you think?
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