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The sales lady at Sprint across from the Falls in Miami told me i couldn't buy the phone unless i bought 2 accessory's that they were doing a bundle only sale.
I told her to get me a manager, she went and spoke to someone and when she came back she was rude and told me she would just do it.
anybody have the same problem?
miamidade said:
The sales lady at Sprint across from the Falls in Miami told me i couldn't buy the phone unless i bought 2 accessory's that they were doing a bundle only sale.
I told her to get me a manager, she went and spoke to someone and when she came back she was rude and told me she would just do it.
anybody have the same problem?
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Click to collapse
at BB they was pushing bundles too ..
but at most sprint stores the "CSR" are in it for the commissions so yea they want you to BUY BUY BUY
miamidade said:
The sales lady at Sprint across from the Falls in Miami told me i couldn't buy the phone unless i bought 2 accessory's that they were doing a bundle only sale.
I told her to get me a manager, she went and spoke to someone and when she came back she was rude and told me she would just do it.
anybody have the same problem?
Click to expand...
Click to collapse
Happened to me @ RS. Then the manager walked over and I said are you really going to force me to buy a screen protector and an Otterbox case?!? He said no u don't have to, we're not forcing it on you. Then the salesman helping turned to the manager and said, "oh we're not?". I was about to flip out! *SMH*
My CSR asked me if I wanted any accessories, I said no, he said "are you sure" , Yup.. ok no no problem... I worked sales before I get it, he wasn't pushy with me, sorry you guys getting ****ty people :\
My sales lady wasn't pushy at all. She asked if I wanted to buy any accessories, I told her no and that was the end of it. I was in and out of the Sprint store in like 15 - 20 minutes.
Went to Sprint store and wasnt even asked if I wanted any accessories.
i actually bought a mount and car charger needed one for my evo and never got around to it so i decided to do it now or i probably never would. plus i got a extra discount.
I work at a Sprint store and we don't do anything like that. You can walk in and buy one with no stipulations. Do you know if it was a corporate store or indirect retailer?
I've had it happen. They are never supposed to do it but sometimes they will when they think they have a hot phone. It's to boost their sales numbers. Last time they did it to me I emailed [email protected] and had the manager of the store chewed the F out.
Also you can say yeah I'd love to buy the accessories and then right after they ring them up go you know what I don't want those anymore please return them. Make sure to open them first though so it really screws with them.
When my uncle bought his evo the same thing happened to him. Are you sure that its a corporate sprint store, because if its not and its a 3rd party sprint, they try to pull that bs on you.
I work with some sales reps that do that to customers. Some managers train/tell the employees to say crap like that.
The BB were I got mine already had that piece of ****, invisible shield pre installed. On all of them
mattfmartin said:
The BB were I got mine already had that piece of ****, invisible shield pre installed. On all of them
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what best buy did you go and get your from? i only ask cause im from the area. I usually go to the one by the international airport in River City.
I was asked if I want to buy accessories. I said no. The rep said "well, you'll really want to. This is a $500 phone you're buying here!"
I wanted to respond with - "I will buy some accessories, but not your overpriced junk." But i didnt.
snarebum said:
what best buy did you go and get your from? i only ask cause im from the area. I usually go to the one by the international airport in River City.
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it is raining in j'ville
sparhawk6 said:
I was asked if I want to buy accessories. I said no. The rep said "well, you'll really want to. This is a $500 phone you're buying here!"
I wanted to respond with - "I will buy some accessories, but not your overpriced junk." But i didnt.
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Haha , I like.
ScrapSilicon said:
it is raining in j'ville
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still?? i know we got storms heading my way..but yesterday i was on my way home from jax and it just kicked my ass all over the place.. i was on 95. and i thought i was going to hydroplane. it flooded my front yard with in minutes...actually it was right after I sold my Evo..haha.
ScrapSilicon said:
it is raining in j'ville
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you live in the jax area?
YUP
The lady in telesales tried to get me to pay $54 for a blue tooth and something else. I only noticed it because she gave me a total of $260. When I inquired about the phone being $199 she came clean about the accessory bundle.
I would have gone to store to buy, but I'm on SERO still. Only choice was to deal with telesales and now I have to wait until 28th to get my phone.... sucks too because my tp2 has been broken for a month.
Withdrawals bad. Tired of taking laptop to toilet lol.
snarebum said:
you live in the jax area?
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Crystal Springs area
I have a Dell Streak...even though it is running 2.2.2, I LOVE it.
I wanted to take a look at the SGS2 just to see if it was as good in person, as
it has been in the press.
Stopped by a blue shirt store (Best Buy), strolled around looking for it. Couldn't find it. Finally a drone asked me if I was looking for anything. Said, yes, but you don't have it. Told her and she said, "oh, we have them, we just didn't bother putting them out". LOL No display for the device, nothing. I said do you even have a non working one. Oh, I guess I have one behind the counter, but with the new iphone coming out....I just turned and walked away.
Best Buy has become such a joke. About all it is good for, is going into the
store to actually HOLD something in your hand, then buying it from Ebay or
Amazon for LESS.
Stopped by a corporate death star store and saw a FUNCTIONING one. Wow! Fast, smooth, BRIGHT. If it wasn't for the smaller 4.3" screen vs the 5" screen I have on the streak, I would have gotten one right then. If the Note comes to the shores before 2012, I'll get one, or just bite the bullet and get the SGS2.
Kind of hard going back to a smaller screen when you get use to a 5 incher.
Yeah Best Buy has gotten bad. I went to make a simple exchange of Infuse for Galaxy S II and left those crappy headphones home by mistake and she wouldn't let me exchange. There was another Best Buy on the way home, stopped in there and the guy didn't even ask about the headphones. They were sold out at 12:15 though so I had to get a return and go to AT&T to get the phone.
The pricing in there is ridiculous. They are butt raping people, 40 dollars for a 6 ft HDMI cord? Get out of here.
war eagle said:
Yeah Best Buy has gotten bad. I went to make a simple exchange of Infuse for Galaxy S II and left those crappy headphones home by mistake and she wouldn't let me exchange. There was another Best Buy on the way home, stopped in there and the guy didn't even ask about the headphones. They were sold out at 12:15 though so I had to get a return and go to AT&T to get the phone.
The pricing in there is ridiculous. They are butt raping people, 40 dollars for a 6 ft HDMI cord? Get out of here.
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Every B&M store has those prices for HDMI. It's sad, really.
There is no such place called "BEST BUY"...Only "Worst Buy"...
There is no best buy only Zuul...
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ljwnow said:
There is no such place called "BEST BUY"...Only "Worst Buy"...
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Boy you got that right!
Sometimes when I need a hard drive or something RIGHT NOW to fix a down piece of gear, I'll stop there to get it. Hearing the "lies" they tell people sometimes just makes me want to yell RUN! QUICK! Before you get ripped off!
My local Best Buy store got 2 in stock today for AT&T. 2?! Luckily, my regular AT&T store had plenty so I got one there. Slightly harder still was finding a screen protector. After 9 months out of contract I'm back, but it's all good.
You guys must be going to some shady best buys. The one i go to they know me by name and always know what im in for before i even ask for what i want. They also price matched AT&T for me this morning and gave me 10% off for my whole purchase because im a rewards member. Me and Best Buy are friends. lol
serialtoon said:
You guys must be going to some shady best buys. The one i go to they know me by name and always know what im in for before i even ask for what i want. They also price matched AT&T for me this morning and gave me 10% off for my whole purchase because im a rewards member. Me and Best Buy are friends. lol
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They got your number for sure. Worst Buy is THE devil. Betcha by the end of next year they will have gone the way of Circuit City.
Cozmo1 said:
My local Best Buy store got 2 in stock today for AT&T. 2?! Luckily, my regular AT&T store had plenty so I got one there. Slightly harder still was finding a screen protector. After 9 months out of contract I'm back, but it's all good.
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Both best buys near me got two each, and one of them is always being slammed by tour busses. I don't know why so many best buys are only getting 2 GS2s each but thankfully I got one of those two so I'm happy.
Sent from my ATT GS2
We got only small quantity of gs2 cause of at&t. We were told that they wanted them because of the extra add on packages and accessories. We are considered second to corporate att . That went over employee news. We can do something called a instant ship though. Which takes about 1 biz day. Cause we basicaly get it from a near att store. lol
but what American wants to wait lol
Sent from my SAMSUNG-SGH-I777 using cm7
avengeryarr said:
Both best buys near me got two each, and one of them is always being slammed by tour busses. I don't know why so many best buys are only getting 2 GS2s each but thankfully I got one of those two so I'm happy.
Sent from my ATT GS2
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My local Best Buy only had two also, both sold. I got mine from AT&T just around the corner.
They also only had two Samsung Galaxy 8.9 Tablets, a couple weeks ago. I bought one of them.
Haas360 said:
We got only small quantity of gs2 cause of at&t. We were told that they wanted them because of the extra add on packages and accessories. We are considered second to corporate att . That went over employee news. We can do something called a instant ship though. Which takes about 1 biz day. Cause we basicaly get it from a near att store. lol
but what American wants to wait lol
Sent from my SAMSUNG-SGH-I777 using cm7
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Click to collapse
Does the Best Buy package come with the HDMI adapter? My box doesn't have one but I read in a review that AT&T was including it free.
brianlp, i purchased at Best Buy and it didnt come with the HDMI.
I love the best buy in Fairview heights IL. They only had 2 let me pre-order and then gave me 32 dollars off the phone bought my captivate off me for 112. Everyone was super nice and always have been.
Sent from my SAMSUNG-SGH-I777 using XDA App
AT&T didn't package crap with this phone. No HDMI adapter, headphones or anything that came with the infuse for 50 more bucks. Oh well they did include the dual core processor lololol
thehavock18 said:
I love the best buy in Fairview heights IL. They only had 2 let me pre-order and then gave me 32 dollars off the phone bought my captivate off me for 112. Everyone was super nice and always have been.
Sent from my SAMSUNG-SGH-I777 using XDA App
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That's where I went!!
I'm in O'Fallon, IL
Maybe BB doesn't want to be "stuck" with a bunch of GS2's this close to the "all important" iphone5's. All the iSheep will be standing in line again saying I want an iphone 5 LOL.
Haas360 said:
We got only small quantity of gs2 cause of at&t. We were told that they wanted them because of the extra add on packages and accessories. We are considered second to corporate att . That went over employee news. We can do something called a instant ship though. Which takes about 1 biz day. Cause we basicaly get it from a near att store. lol
but what American wants to wait lol
Sent from my SAMSUNG-SGH-I777 using cm7
Click to expand...
Click to collapse
Haas360 said:
We got only small quantity of gs2 cause of at&t. We were told that they wanted them because of the extra add on packages and accessories. We are considered second to corporate att . That went over employee news. We can do something called a instant ship though. Which takes about 1 biz day. Cause we basicaly get it from a near att store. lol
but what American wants to wait lol
Sent from my SAMSUNG-SGH-I777 using cm7
Click to expand...
Click to collapse
That's what the BB guy told me. He said he could get me one from another store, which I assumed was another BB. I asked him when would they get another shipment, and he said Thursday's is when the truck came in. I said thanks, then drove over to AT&T.
Best Buy can be a PAIN, I will readily admit that. However it can really depend on the service. I tend to get really good service at my local Best Buy. And since we recently bought a new home and upgraded out TV, fridge and washer Dryer, I had a BUNCH of reward zone points. So I pre ordered my GS II at BB. when I got there they where great, they returned my $50.00 pre order to my card. Price matched the "rumored" $148.88 Wal-Mart price, and did it all pretty dran quick too. My total OOP for the phone was $1.88. So while I can agree that in many cases BB isn't the best, currently I am a fan.
I have not had an issue with Best Buy. I had gotten my Nexus S there, now my SGS II and everything went smoothly. They even price matched WalMart for me.
Ok.....heres the deal. About 3 weeks ago i saw a ad on craigslist about a epic touch for sale. I use Textplus App when I text someone on Craigslist...but anyways, i texted the person to inquire about the phone.. He said he was a manager at the Sprint Kiosk in the mall down the street from my job. He said that he was selling the phone for $500. I was like, thats full price. So I declined and took my business elsewhere.
About a week later i see an add in Craigslist from the same person, this time selling a iphone 4. I use my sister's phone to send the guy a text about the iphone 4. Again he says its brand new and still in its wrappings and he's selling it for $400. I passed again...
So last Friday, i see another ad on Craigslist for a Epic Touch, brand new and sealed. I make contact with the person, via regular text. Its the same person as before. He tells me that he's selling the Touch for $500 or willing to trade it for a good computer.
I offered him a laptop or two phones. He accepted the offer but after a couple hours, i contacted him to let him know i had to think about it.
Yesterday he texted me and now says he has a brand new Iphone 4s, wrapped and seal and that he can get me any color i want. He told me he'll sale it to me for $650 or my laptop, one of my phones plus $150...i said, hell no. Thats too much to give away. I then tried to call his bluff. I told him to text me a copy of the receipt showing he paid $650+ for the phone. He said that he didnt have a receipt and that it was a direct ship to his job (the sprint kiosk). He said that the order receipt doesnt have his name nor a price on it. I then told him that i noticed that he was selling a new phone almost every week and selling them for full retail. He claimed that he has a family plan and that since he's a sprint employee, he gets phones for the 2 year price.
My guess is that he's stealing the phones and then selling them. I find it strange that someone has a different high end phone every week and brand new at that.
What do you all guess?
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plmiller0905 said:
What do you all guess?
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Click to expand...
Click to collapse
I honestly think he stealing them, because I use to work for corporate Sprint and nowhere would I be able to get so many phones that quick, and people from KIOSK usually steal stuff I met this one guy who was selling batteries their lol
plmiller0905 said:
Ok.....heres the deal. About 3 weeks ago i saw a ad on craigslist about a epic touch for sale. I use Textplus App when I text someone on Craigslist...but anyways, i texted the person to inquire about the phone.. He said he was a manager at the Sprint Kiosk in the mall down the street from my job. He said that he was selling the phone for $500. I was like, thats full price. So I declined and took my business elsewhere.
About a week later i see an add in Craigslist from the same person, this time selling a iphone 4. I use my sister's phone to send the guy a text about the iphone 4. Again he says its brand new and still in its wrappings and he's selling it for $400. I passed again...
So last Friday, i see another ad on Craigslist for a Epic Touch, brand new and sealed. I make contact with the person, via regular text. Its the same person as before. He tells me that he's selling the Touch for $500 or willing to trade it for a good computer.
I offered him a laptop or two phones. He accepted the offer but after a couple hours, i contacted him to let him know i had to think about it.
Yesterday he texted me and now says he has a brand new Iphone 4s, wrapped and seal and that he can get me any color i want. He told me he'll sale it to me for $650 or my laptop, one of my phones plus $150...i said, hell no. Thats too much to give away. I then tried to call his bluff. I told him to text me a copy of the receipt showing he paid $650+ for the phone. He said that he didnt have a receipt and that it was a direct ship to his job (the sprint kiosk). He said that the order receipt doesnt have his name nor a price on it. I then told him that i noticed that he was selling a new phone almost every week and selling them for full retail. He claimed that he has a family plan and that since he's a sprint employee, he gets phones for the 2 year price.
My guess is that he's stealing the phones and then selling them. I find it strange that someone has a different high end phone every week and brand new at that.
What do you all guess?
Sent from my MB855 using Tapatalk
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Click to collapse
I'd say if your worried about it then make a call to Sprint and report what info you have. Then it will be up to them to look into it. If they don't, you did your part and Sprint can only blame themselves.
if it's a corporate kiosk he could get fired for that whether he bought them legitimately or not. our employment agreement says we can't sell phones at all as it's a conflict of interest since you would be competing with the company you work for. most of the kiosks that are left are 3rd party but i'm sure they have a similar agreement
Sent from my SPH-D710 using xda premium
My good buddy works for sprint corp store...he gets brand new phones all the time
Its called a sales spiff..lol
I doubt the guy is stealing...
If u buy something from craigslist ask if its stolen ..and get a bill of sale...after that ur just being nosiey
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asrielx1 said:
if it's a corporate kiosk he could get fired for that whether he bought them legitimately or not. our employment agreement says we can't sell phones at all as it's a conflict of interest since you would be competing with the company you work for. most of the kiosks that are left are 3rd party but i'm sure they have a similar agreement
Sent from my SPH-D710 using xda premium
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Click to collapse
I see people on craigslist advertising phones all the time for cheap but when you click on it its salesmen advertising you to their stores. in my company this is not allowed you will get fired even though they aren't stealing its something we arent allowed to do
lucidvtec said:
My good buddy works for sprint corp store...he gets brand new phones all the time
Its called a sales spiff..lol
I doubt the guy is stealing...
If u buy something from craigslist ask if its stolen ..and get a bill of sale...after that ur just being nosiey
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
I asked him for a receipt or something with his name on it..
But he blew me off and just said forget it.
Idk...maybe I'm looking to hard into the matter...m
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Maybe you are but eventually he will get caught if he is doing wrong. There is something called doing inventory we have fired several people due to doing inventory checks on phones and they wouldn't stop knowing we do this until they get caught
Dammit, you are one to speak. I see you selling a new phone every week in the Marketplace. Lol
Admittedly you are not selling bnib new phones but still......
whatsitsnamenow said:
Dammit, you are one to speak. I see you selling a new phone every week. Lol
Admittedly you are not selling new phones but still......
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Click to collapse
Lol...I get my phones off Craigslist or from making deals off the Marketplace.
I don't sell a NEW phone every week....maybe a used one, but definately not a new one....lol.
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if youre going to accuse someone of stealing you better be sure they are. it sounds like you do not have any real evidence to prove that he is.
Still sounds fishy.
I would give what info I had, the links on craigslist, and let Sprint or the 3rd party store take care of it themselves. Let them do the investigating.
liljester said:
if youre going to accuse someone of stealing you better be sure they are. it sounds like you do not have any real evidence to prove that he is.
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Click to collapse
I know..
I'm basically just going off of speculation and assumption. But all in all, it just doesn't sound right....selling high end phones every week, brand new, can't produce a receipt...then says it was a direct order to his job....(the spirit kiosk)....sounds fishy..
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I would still call Sprint and have them transfer you to the right department and have them investigate, try HR - Human Resources. BE SURE TO CALL AND HAVE THEM INVESTIGATE!!! Ask if they can call you back and let you know what the story is. Good luck!!! Make sure to call, because this will make prices go up if he is stealing!!!
What do you mean prices will go up?
Sent from my MB855 using xda premium
If I had no proof nor proof of harm being done to anyone....... I would move on, mind my own business and worry about whats going on in my own back yard!
If you were getting those phones much cheaper from him, I am sure this thread wouldn't exist right now.
What about I fly to Wisconson and go to the store with you? I bet you get a free Photon. I'm 5'8" and only 145Lbs, Piss me off and I will clear a bar!!! (Seriously, I did not have a Sprint bill for like 5 months. I gave them he**)
naturecannon said:
If I had no proof nor proof of harm being done to anyone....... I would move on, mind my own business and worry about whats going on in my own back yard!
If you were getting those phones much cheaper from him, I am sure this thread wouldn't exist right now.
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Click to collapse
First off bro, don't mean sound rude or anything cause that ain't me...but if something doesn't seem right to a person, they normally stay away...no matter how good the deal may be. I definitely don't need the police knocking at my door saying I received stolen property or sprint contacting me telling me the phone I have was stolen....
Also, remember he texted me this past time about the iphone...I didn't contact him. In addition, I don't think i NEED cold hard evidence...this isn't "The Peoples Court"...lol. But I do feel that maybe Sprint or whomever should look into the matter...
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dsims7_2000 said:
What about I fly to Wisconson and go to the store with you? I bet you get a free Photon. I'm 5'8" and only 145Lbs, Piss me off and I will clear a bar!!! (Seriously, I did not have a Sprint bill for like 5 months. I gave them he**)
Click to expand...
Click to collapse
Lol...come on up...lol
5 months..what happened?
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I'm going to be honest here. I used to work for tmo in the past and I sold phones on Craigslist, **** ton of them. I was the #1 rep in my district for a very long time and I had new devices falling out of my ass lol. I won so many phones from HTC, moto, Nokia, Samsung, blackberry etc I didn't know what to do with them. Before tmo changed up everything I think I won 2 or 3 phones a month. They said we couldn't sell them but what the hell else were I supposed to do with all these smartphones? Was I wrong? probably. Did I care? Ehh not really I was young and just saw this $_$. The moral of the story is either hes winning them in contest/drawings or has stealing them and others are in on it. I wouldn't get involved though let sprint etc catch em!
I was very excited at the notion of getting my N3 today. I drive like a mad man to the Sprint store closest to my home. I was expecting to see SOME type of crowd...(2 p.m.).the store was absolutely empty! So I tell the rep that I want to buy the N3, she said they never got any, not even 1 for launch day? In fact, she said that during the morning conference call, there was no mention of the N3 at all, WTF? She didn't know model numbers or anything else about it, do people really hate the Samsung line that much? After driving to the 3rd Sprint store, I bought the only one that was shipped to their store. Overall, I'm kind of miffed that even the store reps aren't/weren't prepared, knowledgeable or even slightly enthusiastic about this launch, but I'm glad I got my phone!
i went straight to best buy and got mine this morning but they did say they had a limited quantity and no accessories.. so i went to the sprint store around the corner to get a case.
they were excited to see mine said they have never seen the phone and didnt get any in
Local Clearwater store had plenty. Despite all the hype of the Note 3, it's always a sleeper at the Sprint store. The same thing happened last year at the Note 2 launch, and that was even more of a bigger hype since it is the first time the Note series is available from Sprint.
You took the time to complain because there was no rabid crowd like the iPhone zealots do every year? You should be thankful. The store I was at had limited stock AND some stores got their shipments and could not locate them.
atuarre said:
You took the time to complain because there was no rabid crowd like the iPhone zealots do every year? You should be thankful. The store I was at had limited stock AND some stores got their shipments and could not locate them.
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The sprint store here didn't receive theirs and one radioshack only got white ones while the other didn't get theirs at all. I just decided to order mine straight from sprint to avoid everything and to keep myself from being tempted into a white one.
No sign, accessories, or display model at the one i was at. However i was the 4th one sold within the hour.
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I had an appointment at Best Buy for 10:00 a.m. this morning. There weren't many people when I arrived but by the time I was done (took almost an hour!) there was a line of about a dozen people and and lots of talk about the Note 3.
Overall I am much more impressed with the look of the phone and the soft texture of the back; much better than I thought it might be based on many comments in the forums.
Best Buy also had the Galaxy Gear but it was tethered and the security device made the watch look so thick and impossible to test fit. The whole presentation did nothing to help sell the device. Overall from what I could see it looked nice but not for $300. I think Samsung and/or Best Buy really missed an opportunity by not offering some kind of Note/Gear bundle. Even $50 discount might have made me consider getting both.
atuarre said:
You took the time to complain because there was no rabid crowd like the iPhone zealots do every year? You should be thankful. The store I was at had limited stock AND some stores got their shipments and could not locate them.
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I was passing on an observation, not really meant to be a complaint. But it was if they had no idea that it was a launch date, no display units, no in-store posters, like they hadn't even heard of the phone. I just found it strange, maybe others here don't.
All the stores in Dallas/Ft.Worth got at least 10-20. I got there at 9am with 1 guy waiting and by the time i left after i kept telling the salesman i dont have to give them my phone that is not under contract..... I saw about 4 people leave the store with them.
boaz65 said:
I was passing on an observation, not really meant to be a complaint. But it was if they had no idea that it was a launch date, no display units, no in-store posters, like they hadn't even heard of the phone. I just found it strange, maybe others here don't.
Click to expand...
Click to collapse
We are smartphone enthusiasts. Sprint employees or corporate generally do not care. If they do, they would be working with Sony to push their XPERIA line. With a little encouragement and dealing, Sony will add a CDMA version. Look at the mistake with the uniband Note 3 and the lack of waterproof phone.
Get a couple of enthusiasts from XDA to the Sprint corporate board room and the company will be profitable real fast. Sprint corporate is often clueless just like the people at HP, just like the idiots at LG and HTC that decides their phone do not need an SD card. They make $5 mistake that cost them lots of unsold phones and hundreds of millions. Samsung don't have to beat them when they keep making stupid decision like that. Of course, this is just IMHO.
If I was managing the Sprint corporate store, you bet I will be promoting the Note 3 or any flagship phone launch with posters, display, cases, hooking it up to the smart dock, etc.. Look at the home page at Sprint. They are pushing the Iphones. Nothing wrong with that but they should be pushing any new flagship phone launch. They do not have the passion like the John Legre dude at T Mobile.
boaz65 said:
I was passing on an observation, not really meant to be a complaint. But it was if they had no idea that it was a launch date, no display units, no in-store posters, like they hadn't even heard of the phone. I just found it strange, maybe others here don't.
Click to expand...
Click to collapse
Thats because no one is trying to hear they only have one option for a plan. lol If you start advertising the Note 3 also people need to be informed that there plan is changing. People hate switching plans especially when the store reps even have a hard time explaining the new plans. Most people can care less about a new phone every yr. We are the minority. I personally thought you get $15 off the plan immediately. Then they tell me you have to wait 2 months. Just very confusing.
dallastx said:
Thats because no one is trying to hear they only have one option for a plan. lol If you start advertising the Note 3 also people need to be informed that there plan is changing. People hate switching plans especially when the store reps even have a hard time explaining the new plans. Most people can care less about a new phone every yr. We are the minority. I personally thought you get $15 off the plan immediately. Then they tell me you have to wait 2 months. Just very confusing.
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You have to wait 2 months for the 15$ off to kick in? They surely didn't tell me that.
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I pre ordered mine at the best buy in metro Detroit and had mine when I get off work at 2 pm. I got the black one
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I called sprint to get my upgrade today and the rep was asking me questions on how the galaxy gear worked. Lol.
He said they get a tiny ass powerpoint about the basics and that's it. When I worked for Apple (worst company), I would research online so that I knew everything. Better customer service, better results.
C'mon Sprint. Step your game up.
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Got mine and a Gear, I really like the Gear. It really compliments the Note.
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My Sprint store got the boxes from UPS as I arrived at 10am. They even had a Samsung Rep on hand doing Note 3 demos and Galaxy Gear. Cases were limited, all they had was the Body Glove case which is actually pretty nice. Overall this is a great phone and im so happy I exchanged my HTC One for this.
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atuarre said:
You took the time to complain because there was no rabid crowd like the iPhone zealots do every year? You should be thankful. The store I was at had limited stock AND some stores got their shipments and could not locate them.
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My sentiments exactly. I dread going to my corporate sprint store. Yesterday, however, i was plesantly suprised that there was no traffic and i was served instantly upon walking into the store. TWICE. By 12 tho, it was filling up and i was glad i was finished.
It is very weird, regardless of what some will have you believe. I was first at one of my local stores to get one (was the only one in the store for the hour or so it took to futz with my account and activate the phone. Got there at store opening). They had not even taken them out of the shipping box yet. Had to go back to the store this morning and they said that I am still the only one to have gotten one. Inexplicable.
I realize the price bump to give preference to Apple (don't agree with it, but understand) but it's almost like Sprint didn't even want this phone to launch at all. Last to announce launch date. No marketing at all. With millions of Note and Note 2's sold, and several million Note 3's already sold world wide, I really can't figure out what's going on. I have seen companies do a lot of weird things, but whatever is going on with Sprint and the Note 3 is beyond me. Sprint's overall lineup of phones is horrendous anyway, getting a true flagship phone should be more of a big deal to them.
I have to say that I love this phone. Coming from a beat up Epic 4G Touch, this is like upgrading from a Pentium 4 to an i7. This is also the first time I have been able to use LTE and I love it.
There is a business aspect to this. Now trust me I don't want to give Sprint more credit than they deserve for being smart because at the retail level they are any thing but smart. However, the bigger push for Apple in all the stores may be a business decision and by design. If you recall, Sprint had to commit to hundreds of millions if dollars to Apple when they got the iPhone line.
Retail stinks anyhow for all manufacturers. I used to be a vp of salrs for a PC company and always felt like being held hostage to retail reps who can't add any value. I recall the days of ComputerLand when I got them to carry my new really cool laptop. There were two versions and we spent a lot of money and time training and motivating their retail team for the launch. I secret shopped the stores and when I asked the sales team what was the difference between model 1 and 2 he said $199 ....I was smart enough to calculate that myself ....the price was on the display.
Yesterday was another good example. I went to the Sprint store and there were no notes on display although they were in inventory. Then I drove to the Best Buy mobile store. Again nothing on display but a bunch in stock. Talked to store manager who said she was given a demo unit by Samsung a few days ago but didn't open it. She also had a Gear which she said she hasn't opened.
A Samsung experience in BestBuy stores is a good idea to help overcome the retail inefficiencies but ultimately we will pay the extra cost. No wonder internet commerce is a multi billion dollar channel
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inmnbob said:
There is a business aspect to this. Now trust me I don't want to give Sprint more credit than they deserve for being smart because at the retail level they are any thing but smart. However, the bigger push for Apple in all the stores may be a business decision and by design. If you recall, Sprint had to commit to hundreds of millions if dollars to Apple when they got the iPhone line.
Retail stinks anyhow for all manufacturers. I used to be a vp of salrs for a PC company and always felt like being held hostage to retail reps who can't add any value. I recall the days of ComputerLand when I got them to carry my new really cool laptop. There were two versions and we spent a lot of money and time training and motivating their retail team for the launch. I secret shopped the stores and when I asked the sales team what was the difference between model 1 and 2 he said $199 ....I was smart enough to calculate that myself ....the price was on the display.
Yesterday was another good example. I went to the Sprint store and there were no notes on display although they were in inventory. Then I drove to the Best Buy mobile store. Again nothing on display but a bunch in stock. Talked to store manager who said she was given a demo unit by Samsung a few days ago but didn't open it. She also had a Gear which she said she hasn't opened.
A Samsung experience in BestBuy stores is a good idea to help overcome the retail inefficiencies but ultimately we will pay the extra cost. No wonder internet commerce is a multi billion dollar channel
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I almost teared up reading this........ Everything you have stated is correct...
Sprint isn't a very effective VAR for Samsung products and I think they are in so deep with the fruit that they are beginning to regret their metric quotas they are obligated to meet on a quarterly basis in order to be in compliance with the distribution contract they signed in order to get into the very lucrative (Icraze) business model/ecosystem.
I wish Samsung would open a retail brick and mortar but the cult-ish following isn't near the same level as Apple.
So for the near future, we will have to go through the regular channels and hopefully the Samsung experience @ BB can get a foothold and become a starting off point for something better and a more customer orientated experience for Samsung users.
Amazing, they still only have the note 2 out? Sometimes I really, really wonder if people even try. Here's the most powerful phone out right now and you don't even displace the note 2 that's on display?
Are they just trying to clear out note 2 stock?
Took me a little while to find one. (They lie)
Bought it off contract. The sales rep said they didn't have any more Note 3 in stock. I asked the manager, and they magically found one.
The sales guy the entire time was being an asshole, because they don't collect commission on off contract sales.
Did you ask them? I asked and I received. They had a note 2 on display also.
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not to defend them, but there are a lot of Verizon Stores that look like the official stores, but are only "authorized retailers." These places tend to not have the latest phones. I've been in two separate legitimate VZ stores since launch.... both of them had the N3 on display.
That is interesting. I visited two different Verizon corporate stores (not resellers) before launch, and they both assured me there would be plenty of Note 3s available for purchase on October 10. I didn't preorder because I figured I'd have no problem getting one on release day (which was correct). Did you try other stores?
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They sell enough iPhones now that they don't care too much about android powered devices.
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kisypher said:
They sell enough iPhones now that they don't care too much about android powered devices.
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I wouldn't say they don't care about android at all. They paid a ton of money for the Droid license, so Verizon probably wants salespeople to push those over other android phones. But iphone doesn't need to be pushed. Most iphone buyers walk into stores knowing that is what they will get. It's the sheep mentality.
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YoungSkeezy said:
Took me a little while to find one. (They lie)
Bought it off contract. The sales rep said they didn't have any more Note 3 in stock. I asked the manager, and they magically found one.
The sales guy the entire time was being an asshole, because they don't collect commission on off contract sales.
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Same thing happened to me, I was told by the local corp store that they had plenty of both colors in stock but when I said I was paying full retail they lied and said they had sold out. So I went home, waited an hour and called them and was told they had plenty in stock. I explained that I was just in the store and they were out, and then was told they just got a shipment. So I go back to the store and a different clerk tells me they have them in stock, but when she finds out I am paying full retail she then says she cannot sell me a phone because all of their Note 3s are "allocated ". Store manager was an ass. I then went to bestbuy about 30 minutes away but they were sold out, then I saw another verizon corp store so I tried it and had no problem. In fact they even offered me a 6gb upgrade plan with a free watch for the same price, if I would give up unlimited data.
Very upset that my local verizon store lied to me and then became very rude about not selling me a phone at full retail.
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sublimaze said:
I wouldn't say they don't care about android at all. They paid a ton of money for the Droid license, so Verizon probably wants salespeople to push those over other android phones. But iphone doesn't need to be pushed. Most iphone buyers walk into stores knowing that is what they will get. It's the sheep mentality.
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You're right about the Droid branding. However, I'm willing to bet with all the iSheep and the sales they generate that Verizon cares far less about android than they used to.
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griffis said:
Same thing happened to me... Very upset that my local verizon store lied to me and then became very rude about not selling me a phone at full retail.
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What a bunch of douchebags. I am surprised that store sells anything to anyone.
I discovered long ago that making a friend at a phone store can change your whole experience. If I were you, I would do some social engineering at the store farther away, and never go back to the local store. I would also file a complaint, either by calling Verizon or via their web site. And mention employee names if you remember them. It may not change anything, but then again it might. Some of those employees may have a complaint file, and yours may be the final straw. At the very least, you will have a little satisfaction of having done *something*.
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I went to two corporate stores and only 1 had it a note 3 on display. Given the other store was partially under construction. While I was there it looks like the contractors blew a circuit since a bank of phones stopped charging and the display went dark.
toddnbrown said:
not to defend them, but there are a lot of Verizon Stores that look like the official stores, but are only "authorized retailers." These places tend to not have the latest phones. I've been in two separate legitimate VZ stores since launch.... both of them had the N3 on display.
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The authorized dealers don't have real phones on display..they only have dummy phones.
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P2o8wer said:
The authorized dealers don't have real phones on display..they only have dummy phones.
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Well that's just not true at all. And generally Verizon screws the indirect channel of stores and makes new phones (note 3) very unprofitable. They try to put out the phones that generate the most profit and so we're clear is never iPhones (everybody and their mother just wants one) They're not lazy.... They're just trying to run a business.
sumredhed567 said:
Well that's just not true at all. And generally Verizon screws the indirect channel of stores and makes new phones (note 3) very unprofitable. They try to put out the phones that generate the most profit and so we're clear is never iPhones (everybody and their mother just wants one) They're not lazy.... They're just trying to run a business.
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I work for a Verizon retailer. The store never makes a large amount of money on the high end phones. There is a slim margin for profit on the high end devices. We have live displays of every high end phone and we typically get them on launch day. The only exception is with iphones where we get them a week or so after launch. There are several different types of Verizon retailers you can go to. Some are authorized sellers, some are premium retailers etc... What sucks is it really does vary location to location.
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