Moto E imei info wrong? - Moto E Q&A, Help & Troubleshooting

Hi, I bought a moto e recently from o2 online, but was going to use my 3 sim.
I went on ebay and paid to get it unlocked but it could not be done as the imei info comes up as a nokia lumia 710.
I've checked the imei on the box, battery compartment and phone and they all match up.
I'm past the refund period of 7 days. So just wanted to know how to approach o2 about this.
Thanks

Related

Unlocking O2 UK Lumia 800

Hi.
I have locked Lumia 800 of the operator O2 UK.
Does anyone have experience with http://www.cellun​locker.net ?
After entering the IMEI into the form I got the info /Matching IMEI record found and ready for processing!/. Price is around 30€ and a waiting period 3-10 business days.
Is it real and reliable ?
if you're on o2 pay monthly you can unlock your phone for free on their website.
it takes 2 weeks max, and the SIM must be in the handset at all times (don't put the SIM into a different phone)
O2 unlocking form
don't worry about it mentioning the iphone. it works for most o2 locked phones.
Thx but the problem is that I got it and I don't know for which contract /if at all/ has been purchased and I don't have the original o2-uk sim card.
Therefore I think about the method of unlocking from www.cellunlocker.net
Still nothing new ?
I've bought a few unlocked codes from cellunlocker for my BlackBerry phones. No experiences with other phone brands.
Overall, it's a good site to me. You should use Paypal to protect your purchase .
edkis said:
Hi.
I have locked Lumia 800 of the operator O2 UK.
Does anyone have experience with http://www.cellun​locker.net ?
After entering the IMEI into the form I got the info /Matching IMEI record found and ready for processing!/. Price is around 30€ and a waiting period 3-10 business days.
Is it real and reliable ?
Click to expand...
Click to collapse
HI, Did you have any luck with this? I have an o2 mobile that I want unlocked too. I checked cellularunlocker.net however they seem to have the option only for Orange and not o2.
Did you have any success?
Hi Guys,
As of Today 2 nov 2012, Mobileunlocked.co.uk, and CellUnlocker are unlocking O2 Lumia phones. I was able to get my Lumia 800 unlocked. I got the code within 3 days.
crusieUser said:
Hi Guys,
As of Today 2 nov 2012, Mobileunlocked.co.uk, and CellUnlocker are unlocking O2 Lumia phones. I was able to get my Lumia 800 unlocked. I got the code within 3 days.
Click to expand...
Click to collapse
How much did they charge buddy?

[Q] unlock nokia lumia 800 (UK)to all networks

hi guys,does anybody knows how to unlock nokia lumia 800 (uk) to all networks??my is on orange uk and i want to use o2 on it but i have no idea how to do it!thanks
If you have the Qualcomm bootloader you can use NSS 0.50 to unlock it (the post in a few posts down in this forum). If you don't have the Qualcomm then currently the only way to unlock it is to get Orange to do it but you need to have had the phone registered to them for at least 3 months before they will do it (costs £20 or so)
dgwebb said:
the only way to unlock it is to get Orange to do it but you need to have had the phone registered to them for at least 3 months before they will do it (costs £20 or so)
Click to expand...
Click to collapse
absoulte cobblers get a orange pay as you go sim top it up with £25 phone their customer service centre and ask for a network unlock code takes about two weeks i brought a orange lumia 800 off ebay about 3 weeks ago and they gave me a unlock code no problem
rob
Reflexdarky said:
absoulte cobblers get a orange pay as you go sim top it up with £25 phone their customer service centre and ask for a network unlock code takes about two weeks i brought a orange lumia 800 off ebay about 3 weeks ago and they gave me a unlock code no problem
rob
Click to expand...
Click to collapse
Was the phone you bought new or used? If it was used, how long had it been active on the network? I also bought an 800 off ebay and Orange refuse to unlock it until it's been on the network for 3 months. Yes, I have an Orange PAYG sim, I also got my dad to send me his PAYG sim (which is old) and as long as their computer shows the phone has been registered on the network less than 3 months they will not unlock it.
lumia unlock
the orange lumia was less then a month old, all i done was got a pay and go sim wacked £25 on it then phoned their customer services, told them i wanted a unlock code, they took my imei number and i waited 2 weeks, at no point was i asked about 3 months or anything they did what i requested with no issues at all.
i would recommend giving them another ring if they ask if the phone is use for 3 months say yeah it has been just say somthing like you been living over seas or somthin and if you dont get the result, phone again just tell them what they want to hear thats what i would do
rob
You must have got the lucky CS member that other people get. When you phone up they look on the computer and it tells them when the phone was first used on the network (when the IMEI number was first used on the network that is) so they know when the phone was first used. I've phoned several times and talked to several different people, always the same response "not for 3 months".
lumia unlock
you could try using a t-mobile sim and phone them for a unlock i have read on here that other users have had success with that
rob
It is true that the new network (everything everywhere I believe it's called) is locked to both T-Mobile and Orange so either should be able to unlock it. I only have until the end of August before Orange will allow me the pleasure of using my phone on my chosen network though but I'm hopeful that the DLOAD gets cracked before that so I can unlock it for free.
Orange though recommend getting a 3rd party to unlock the phone when they won't! It's like "we won't unlock it for business purposes, but you can get someone else to unlock it and we'll not get the money for unlocking it, great business plan we have don't ya think?!"

Unlock Code "Not Found"

Dear friend it is seems to me that I am in big trouble.
I bought a locked at&t motorola atrix 4g from ebay,
I have tried several services on ebay and nothing. All say code not found.
I called the AT&T, one of their employers check the imei and say to me that there is no code for this IMEI.
Please what can I do??
PS"
I dont live in USA!
Double check your code. Code is case sensitive and some 0 could be O. It happened to me the first time. 1 could be I etc.
Maybe the phone was previously unlocked then it was restored using sbf.
Sent from my Nexus 7 on official CM10
try unlock from fastboot
fastboot oem unlock
This happened with my ebay Atrix. From my understanding, Ebay unlockers for the most part access the same servers as AT&T and weren't any luck for me. You need to go through a slightly more expensive online unlocker service that can go through Motorola's servers.
I can't remember which specific service I used (cell unlocker?) but there are several sites. I went through one that had to escalate my case and got back to me the next day with the code; while that was pending, I went through another service and was unlocked within the hour.
Thank you all guys. After 6 negative replies, cellunlocker found my code. They done it for 7.5 dollars which was slightly more expensive but was a big relief. They said that have searched in e second database because in the first did not find anything. I feel lucky because the option to search in Motorola database was even more expensive.
Sent from my MB860 using xda app-developers app

Can you buy unlocked (no carrier) Surnia any longer?

I had a Surnia, I got it as the Moto no-carrier version last year and unlocked bootloader and had CM13 on it and happy, then the SIM slot broke, and I have had now two failed attempts to buy a new one. One failure on ebay was not the XT1527 but an XT1511 (Otus) and another off Amazon is an ATT gophone which an IMEI search showed manufactured over a year ago.
Does anyone know a seller of the Moto no-carrier XT1527 new?
nigelhealy said:
I had a Surnia, I got it as the Moto no-carrier version last year and unlocked bootloader and had CM13 on it and happy, then the SIM slot broke, and I have had now two failed attempts to buy a new one. One failure on ebay was not the XT1527 but an XT1511 (Otus) and another off Amazon is an ATT gophone which an IMEI search showed manufactured over a year ago.
Does anyone know a seller of the Moto no-carrier XT1527 new?
Click to expand...
Click to collapse
Have you tried Wall Mart.com? I got my Xt1526 for $30.00 US there.
puppetcarl said:
Have you tried Wall Mart.com? I got my Xt1526 for $30.00 US there.
Click to expand...
Click to collapse
Thanks for the pointer, looked and it's the network locked typed only
I can't find one, but if I see one I'll let you know.
I got an amazon one that was also a att version. It seems to be unlocked though, and I'm in the process of installing the stock firmware.
bakanando said:
I got an amazon one that was also a att version. It seems to be unlocked though, and I'm in the process of installing the stock firmware.
Click to expand...
Click to collapse
How are you going about doing that? Were you able to unlock the bootloader?
Sorry if I misled you, I'm trying to learn how to do it on the way and I'm currently trying the steps to see if I even can do that. I'll update here if anything comes up.
Update: Although the phone is carrier unlocked, I just checked that the bootloader itself cannot be unlocked.
3rd time unlucky, the seller was an XT1527 but they sent an XT1511
3rd time unlucky, I thought I found a new one for sale, emailed with the seller, they said it was a XT157 (Surnia, USA LTE version) but arrived was a XT1511 (Otus). I got free return and refund. The seller then revised the description so no others after me waste their time.
Pity, nice small phone, with custom ROM and kernel it ran well for me, but mine is physically broke.
https://www.youtube.com/watch?v=npjOSLCR2hE

purchased new in package mate 10 but IMEI under warranty not shown BLA-A09

ok I purchased this phone advertised on eBay as brand new. when I received it it was wrapped in plastic and all contents in box were present.
so I wanted to see how much warranty was left but when I typed in the serial number and or the IMEI in the Huawei website but comes back as not found. I contacted Huawei, gave them my IMEI and serial number and they came up with same results of nothing showing.
they stated that its possible the retailer (waiting for eBay seller to get back to me on this) didn't activate the IMEI into the system when they sold the phone and or the buyer didn't activate the registration for warranty purposes??
As soon as I got the phone I checked for updates and it downloaded them without issue.
As of now its on 8.0.0.125(C567)
Baseband 21C20B718S001C000
Kernel Version 4.4.76+
phone is now activated on my Metropcs account with absolutely no issues or problems.
Weird this is when I type the IMEI into any of the google search IMEI checkers it comes back as valid and of course shows whitelisted and good to go.
The box even says " Copyright 2017 Huawei Device USA, Inc.
I was Just looking forward to Having a warranty and thought I wouldn't have an issue with the item being new, the seller having perfect eBay rating as well.
If it's a mate 10 it should be ALP-L09 or 29
When it's a mate 10 pro it should be BLA-09 or 29
What does it show under settings / system /about phone...
It's a pro, forgot that part
It's a pro, forgot to put "pro". Anyways that doesn't matter to my original situation/concern.
Hmmm so I just checked my BLA-A09 from Ebay. It has warranty but only until next May. I bought the phone last month and it was advertised as one year warranty.

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