[Q] Stuck on bootscreen after updating (SHV-E210) - Galaxy S III Q&A, Help & Troubleshooting

After doing a software update the phone keeps getting stuck on the boot screen. Any idea what can be wrong or could be done?
It's the Korean LTE version that I brought back after living in Seoul. After it bugged out I tried the boot up menu (power, home, vol up) and tried a factory reset, but it seems the faulty software update is stuck.
I bought it in a Korean store and I don't have any manuals, computer software or boxes left. I am guessing I have to connect it to my computer and use it as an external source for the software update, but I am not sure on how to do this. Is there possibly a guide for my problem?
Best regards, Olof
Edit:
I have tried the factory reset and the wipe cache option without any success.
I have also tried using Kies to connect but it seems to be unable to reach the phone. Windows detects the device and tries to install drivers, but fails during. It's weird because I've used the USB cable previously and the drivers should still be in the system (win7).
I have not rooted or flashed or made anything like that. I bought it in a Korean store and I am not sure if they might have done something to it.

I would try flashing stock firmware, also try asking in shv-e210l forum this is the int'l s3 forum.

ghostofcain said:
I would try flashing stock firmware, also try asking in shv-e210l forum this is the int'l s3 forum.
Click to expand...
Click to collapse
I figure I have to go there sooner or late although I don't quite know how to do it.
Are there any moderators that could move the thread perhaps?

Related

[Q] Updating Firmware failed.

Hi guys, not entirely sure if this is in the correct place but I believe it is, sorry if it is not.
Today i plugged my Samsung S2 into the laptop and Kies proceeded to connect and everything seemed fine. I then saw that there was a firmware update, I then proceeded to download and try to install it, this failed some how and it then tried to do an emergency recovery which also failed. So i turned the phone on and off again and the screen that appeared was a phone..warning triangle...computer.
I tried plugging it back up but Kies was not connecting with it anymore, and everything i have search about it talks about something called "Odin" and rooting, neither of which i have tried or read about in any great depth.
I contemplated going up to the local shop and seeing if they could do anything although i think they would be just as good as me.
Before today i hadn't updated any firmware at all since getting the phone in January, i have just been using it straight out the box. So my question is, can i fix it? And how would i go about fixing it?
Im am in the UK and on the O2 network if that is any use?
bigredreed said:
Hi guys, not entirely sure if this is in the correct place but I believe it is, sorry if it is not.
Today i plugged my Samsung S2 into the laptop and Kies proceeded to connect and everything seemed fine. I then saw that there was a firmware update, I then proceeded to download and try to install it, this failed some how and it then tried to do an emergency recovery which also failed. So i turned the phone on and off again and the screen that appeared was a phone..warning triangle...computer.
I tried plugging it back up but Kies was not connecting with it anymore, and everything i have search about it talks about something called "Odin" and rooting, neither of which i have tried or read about in any great depth.
I contemplated going up to the local shop and seeing if they could do anything although i think they would be just as good as me.
Before today i hadn't updated any firmware at all since getting the phone in January, i have just been using it straight out the box. So my question is, can i fix it? And how would i go about fixing it?
Im am in the UK and on the O2 network if that is any use?
Click to expand...
Click to collapse
Can you try turning the phone off, then simultaneously press the Down Volume Key + Home Button + Power Button, keeping same depressed for about 10 seconds to see if the phone will boot and enter Download mode?
If it does, then you may be able to use ODIN as per this thread http://forum.xda-developers.com/showthread.php?t=1075278 to properly reload an image.
Better send it to your near Samsung service center to have it replaced if it still under warranty.
if download mode works then jus flash stock rom via odin...an kies dosnt update the device if the space on main drive(ex--c drive )dosnt hav enough space i think around 30 or 60gb is required...an if u wan to update via kies only then flash old stock rom an connect to kies hope all goes well...if none work then try the jig (search on forums)well i made my own jig tht jus pushs the phone to dounload mode........cheeeeerz

Horridly softbricked SII, need help

Hello everyone,
As this is my first post, i'd like to apologise in advance if this issue i'm about to detail has been posted before, but after about a month's worth of trial and inevitable error, reading everything i could find and following every walkthrough i've come across to the t...i'm at wit's end here.
So, i've got a Galaxy SII GT i9100, standard euro version i suppose, my provider is Vodafone Romania (wretched buggers the lot of 'em).
My troubles had started ever since the update from 2.3 with which the phone had arrived, to 4.0.3. I made the update through my home wifi, and i'm guessing the software was provided by either Google, Samsung or Vodafone Ro.
In any case, 4.0.3 was a lot more sluggish and badly calibrated in terms of touch responses and video lag while streaming.
About a month ago i got another notification to update to 4.0.4. This update worked fine for about 20 minutes till the thing decided to freeze up completely, and not turn off from the power button held down a while.
After i had removed the battery and turned it back on, i simply got the following message: "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
Naturally Kies is a steaming pile and recovery fails every time with a message composed only of empty squares instead of text, i'm guessing it's because i lack a certain language pack, but the only option is "OK".
So i turned to Odin, when that failed, instead of wiping the counter before sending it into the warranty, i did not. so they voided my warranty because it seems Odin is "unauthorized".
Multiple tries and failures later, quite a few attempts by other people that know more about this than myself...some have said i've got corrupt flash memory while other say "NAND rw corruption".
I'm a rather experienced pc builder...but this seriously stumps me.
I've also tried the walkthrough here on XDA with the same results.
So any new input would be much appreciated...be it through skype or another medium.
can you enter the download mode, if yes then try flashing stock firmware which comes with .PIT file (using odin)......may be that will help
try this thread as well http://forum.xda-developers.com/showthread.php?t=1457458
RazorwireClouds said:
Hello everyone,
As this is my first post, i'd like to apologise in advance if this issue i'm about to detail has been posted before, but after about a month's worth of trial and inevitable error, reading everything i could find and following every walkthrough i've come across to the t...i'm at wit's end here.
So, i've got a Galaxy SII GT i9100, standard euro version i suppose, my provider is Vodafone Romania (wretched buggers the lot of 'em).
My troubles had started ever since the update from 2.3 with which the phone had arrived, to 4.0.3. I made the update through my home wifi, and i'm guessing the software was provided by either Google, Samsung or Vodafone Ro.
In any case, 4.0.3 was a lot more sluggish and badly calibrated in terms of touch responses and video lag while streaming.
About a month ago i got another notification to update to 4.0.4. This update worked fine for about 20 minutes till the thing decided to freeze up completely, and not turn off from the power button held down a while.
After i had removed the battery and turned it back on, i simply got the following message: "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
Naturally Kies is a steaming pile and recovery fails every time with a message composed only of empty squares instead of text, i'm guessing it's because i lack a certain language pack, but the only option is "OK".
So i turned to Odin, when that failed, instead of wiping the counter before sending it into the warranty, i did not. so they voided my warranty because it seems Odin is "unauthorized".
Multiple tries and failures later, quite a few attempts by other people that know more about this than myself...some have said i've got corrupt flash memory while other say "NAND rw corruption".
I've also tried the walkthrough here on XDA with the same results.
So any new input would be much appreciated...be it through skype or another medium.
Click to expand...
Click to collapse
sorry i forgot to mention that i can enter Download mode using Vol. down + home + power, BUT...i can't enter recovery mode or whatever it's called with Vol. up + home + power...that button combo only starts the phone with the same old error message.
also, i've tried this walkthrough
as far as i know if you can enter into download mode, your phone is not dead...........................i don't know much about android development but i am sure that your phone can be revived...........keep searching the forum and try contacting some of the sgs2 developers they might be able to help you
cheers
RazorwireClouds said:
sorry i forgot to mention that i can enter Download mode using Vol. down + home + power, BUT...i can't enter recovery mode or whatever it's called with Vol. up + home + power...that button combo only starts the phone with the same old error message.
also, i've tried this walkthrough
Click to expand...
Click to collapse
pretty much what i'm thinking as well, there should be a way to restore it without resorting to cannibalism and taking a broken phone's mobo.
but i have been searching and being new to these forums i've no clue who to contact, but anyways, thanks for the reply sir. my thanks
bumpdonkey.
Come on,are you trying different things like disabling kies/USB cables/ports/different PC.
Have you tired flashing the stock Rom through Odin? You can find it at sammobile.com.
Sent from my SGH-I727 using xda app-developers app
as i've stated in the first post, i've tried almost everything. this includes flashing a series of different roms, kernels, pits etc.
as well as trying it with kies uninstalled, and since it's been attempted by other people, i'm guessing it's superfluous to try it on another PC than my own because others have already done so with it. and the cable is just a cable.
i have the same problem and i still searching
when i try to mount the data partition it fail
i tried all things but still no solution
come on guys help us to revive our sgs2
so far, the most i've accomplished was bringing it from the error message to the boot screen where it remains forever...by flashing the bootroom.
but if i tick "nand erase all" it fails to do anything.
No bumping
Do not bump this thread. The answer will come because someone knows it, not because it's bumped every few hours.
which reatmne
sorry about that, i'll cut the bumping then...i'm just...beyond frustrated at this point...it's been a brick for about a month now...nobody seems to know how to fix the blasted thing
Maybe...
I had once got stuck.
If you could get to the recovery, i think you can try wipe data, wipe data, wipe data....................
Then flash stock rom, or those you think is reliable.
wipe and flash. wipe and flash.
If you can't, use ODIN....... the only way
flash and flash the stock rom or any others.............
if it works, there you are.
Hope it works!!
you may wanna read the whole topic before replying, just saying
Your phone's obviously stuffed and only one of two (but 95% likely only one) things is going to fix it (nothing anyone here can suggest will).
I think you know what they both are. Continuing to post to this thread is simply delaying getting your phone fixed or getting another phone.
RazorwireClouds said:
you may wanna read the whole topic before replying, just saying
Click to expand...
Click to collapse
Exactly pal.Surprised he didnt say "if only you could boot up the phone you wouldnt need to get it repaired"......lol
MistahBungle said:
Your phone's obviously stuffed and only one of two (but 95% likely only one) things is going to fix it (nothing anyone here can suggest will).
I think you know what they both are. Continuing to post to this thread is simply delaying getting your phone fixed or getting another phone.
Click to expand...
Click to collapse
if i may ask what are thee two things which are going to fix the phone cuz mein is in the same situation thanks
I'm stuck in a similar position I'm stuck at galaxy s2 boot screen can get to download mode but not recovery I havnt tryed Odin yet only because I don't know what I'm.doing with Odin could somebody direct me on where to get the right files n stuff for Odin please I would be really gratfull thanks
Sent from my HTC Sensation XL with Beats Audio X315e using xda app-developers app
Google Odin 3, use the 1.85 version. Get the stock Rom from sammobile.com for your device. Unzip Odin and then run it. In PDA browes to the stock Rom. Make sure only auto re boot and F. Reset are checked in odin. Then hit start. Check the stickies for more details. See vincom's in the development forum.
Sent from my SGH-I727 using xda app-developers app
Cheers mate am all sorted now bk rooted with the rom I wanted lol
Sent from my GT-I9100 using xda premium

[Q] Soft-Brick help!

Hello guys, I have (I think) soft bricked my Galaxy S2.
(Details: UK Phone, Carrier was Orange but now I am running 3 on it, official phone model Galaxy I9100T (NFC support iirc) )
Right I am curious bunny hacking away at the phone from the day I bought it, reading pages after pages on different roms and kernel and everything. Finally I settled on CyanogenMod 9 and then went straight to the CM10.1 release. Today Morning I installed the 23/02/2013 CM10.1 realease and then started browsing the XDA forums on whats new. I came across the Siyah 6.0b kernel release and saw it was compatible with cm10.1, eager and foolish I downloaded the apk without doing any further reading or any instruction, overconfident from all the flashing I have been doing for the past year, flashed the kernel via CWM recovery. Now the phone is stuck in what I assume is a boot loop (again I am pretty noobish).
So What have I tried to fix the soft brick?
I tried to go "restore" an img I had taken a week ago of the system with CWM but the phone would no longer boot into recovery.
So I went ahead and got all the recovery package (I9100TDULP9_I9100THUTLP7_HUT) to reflash my phone with Odin 3.07.
This is where I hit a brick wall and now I am truly lost at what to do, my computer doesn't recognise the phone (Download Mode). I keep getting "there is a problem with this device" error and the Device manager shows an unknown device connected. So I installed the Samsung drivers from the samsung website with no luck. Still getting unknown device error. So I googled for a solution and the only solution that came up was reformat my PC since it could be a problem within the OS, so I went forward and used two other PC and still getting the error. Please Help SOS.
tl;dr: Getting Device not recognised error when I connect phone to the computer via USB cable.
Thanks in advance to all the knights to my rescue
DNoob92 said:
I came across the Siyah 6.0b kernel release and saw it was compatible with cm10.1, eager and foolish I downloaded the apk without doing any further reading or any instruction, overconfident from all the flashing I have been doing for the past year, flashed the kernel via CWM recovery. Now the phone is stuck in what I assume is a boot loop (again I am pretty noobish).
So What have I tried to fix the soft brick?
Click to expand...
Click to collapse
Just go to recovery menu (VOLUP+MENU+POWER) and wipe cache and wipe dalvik. That should fix it.
surplus mplieac
crocodilechris said:
Just go to recovery menu (VOLUP+MENU+POWER) and wipe cache and wipe dalvik. That should fix it.
Click to expand...
Click to collapse
I cannot enter Recovery Mode, the screen just goes blank
EDIT: So the only thing that works atm is
1) The battery charge animation (huge green battery in the middle of the screen) when plugged in.
2) Download/Odin mode (which 3 computer refuse to recognise when connected via a USB cable)
EDIT2: The other thing I forgot to mention was, that I have lost the original SII micro USB cable which was black and now I am using the white micro USB cable I received with my Galaxy Note 2.
You could try uninstalling all Samsung-related drivers/software (Ie: Kies), download the Android Naked Driver or the Android ADB Driver (I wish I could recall where I got it from, but it also came with the driver for the Galaxy SII... Sounds like it might be more of a driver issue than it would be a cable issue..
Borrow and S2 cable.
There are a lot of guys having issues with note's cable.
Try a laptop, and install kies on any other pc you try.
Flash siyah v5 instead of flashing v6.
You can relax, if the only thing you did is flash a kernel then there is nothing wrong with your phone.
Try different cables, try Odin 1.85 (that one always worked for me), try different pc's, reinstall drivers, make sure no kies process is running in the background.
First of all thanks for the replies
I couldn't get the drivers working still (after re-installing, installing kies). But while eating lunch I remembered reading about removing battery and pressing the Power button and it doing something I couldn't quite remember. So I thought to myself it wouldn't hurt trying. Did that and the phone Finally booted in recovery mode, I took a breather of relief and than located my previous backup img and restored the phone.
But now a new problem arose, the phone went into SIM lock as soon as it booted and now I guess I have to fix that
Well thanks guys
Quick question guys is SIM network unlock pin basically same unlocking phone form a carrier?
It's asking for a SIM pin or network code?
Get galaxysim unlock by searching xda (free here, paid at play store).
Sent from the little guy

[Q] Help rooted for wrong ota

Hi all,
Im new to the forum and did some searching but cant find the info i need. I tried rooting my verizon note 2 to casuals one click and didnt realize i had updated to android 4.3 prior. So it tried to root 4.1.2. Now my phone has the yellow triangle and says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." I tried kies and kies 3 and neither one recognizes my phone.The only way to shut the phone off is to pull the battery.When i reinstall the battery i have a brief window to volume down+home+power and it takes me to odin. I saw this problem in the forums for roms but couldnt find anything on rooting.Please tell me i can fix this and go back to stock, and i didnt lock my phone up for good.I know im an idiot and i didnt back up anything. Ive learned my lesson and will do more research before attempting this again.I also realized there is no root for 4.3 yet. My phone was stock before i tried all this. Its the verizon sch-1605.Any help is much appreciated. Thank you!
gilitin99 said:
Hi all,
Im new to the forum and did some searching but cant find the info i need. I tried rooting my verizon note 2 to casuals one click and didnt realize i had updated to android 4.3 prior. So it tried to root 4.1.2. Now my phone has the yellow triangle and says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." I tried kies and kies 3 and neither one recognizes my phone.The only way to shut the phone off is to pull the battery.When i reinstall the battery i have a brief window to volume down+home+power and it takes me to odin. I saw this problem in the forums for roms but couldnt find anything on rooting.Please tell me i can fix this and go back to stock, and i didnt lock my phone up for good.I know im an idiot and i didnt back up anything. Ive learned my lesson and will do more research before attempting this again.I also realized there is no root for 4.3 yet. My phone was stock before i tried all this. Its the verizon sch-1605.Any help is much appreciated. Thank you!
Click to expand...
Click to collapse
Couple of things:
- if you've received the 4.3 update, your bootloader is locked and (currently) un-touchable. Don't try to flash, well, anything.
- if you've received the 4.3 update, you've also received Samsung's odius KNOX technology. If you do try to flash anything most things (especially recoveries), you'll trip the KNOX counter and invalidate your warranty (I believe it also means you can't use your phone in enterprise setups that use KNOX)
The good news is that you can restore your phone to working order! You'll need to install the Verizon Software Upgrade Assistant. XDA member scoobysnack posted a link to download the software, though you can also get it from any functioning Verizon Samsung smartphone that's plugged into a computer.
After you've installed the software, turn your phone on and plug it into the computer. Run the software and select the tab on the left column titled 'Repair'. Click on the repair button near the right side and sit back & wait. The software will download the 4.3 OTA and install it. Like ODIN, it is imperative that you not unplug your phone during this process.
If you have trouble getting the software to recognize your phone, it may help to put it into download mode. I had to go through this myself (I foolishly forgot about the bootloader issue and tried to flash a recovery. Sigh).
You can achieve root for 4.3, but there are some serious concerns about Kingo, the software the provides root. XDA doesn't allow links to them due to unanswered questions about privacy concerns due to unusual traffic capture going between the software and (apparently) servers in China
thanks so much. ill try it in the morning when i get off work.
Also when i was in odin and plugged my phone in, the software on the pc didnt recognize my phone either. Is that something i should worry about. I guess the box was supposed to turn green but never did.Many thanks
ok so i got home today and tried downloading verizon software update from the link you gave and it wont open the program. Ive tried on 2 different computers. so i called verizon tech to see if they have it cause i can only find it on the website described eariler, and they said they dont have it. Its only in your phone. Well i cant access my phone to get it and im stumped. They said to go into a verizon store and they should be able to fix it. What are my options? I dont have any data on the phone i need to save so can i just go back to a previous version or wipe it out? Or do i have to do a custom rom? Thanks in advance.
gilitin99 said:
ok so i got home today and tried downloading verizon software update from the link you gave and it wont open the program. Ive tried on 2 different computers. so i called verizon tech to see if they have it cause i can only find it on the website described eariler, and they said they dont have it. Its only in your phone. Well i cant access my phone to get it and im stumped. They said to go into a verizon store and they should be able to fix it. What are my options? I dont have any data on the phone i need to save so can i just go back to a previous version or wipe it out? Or do i have to do a custom rom? Thanks in advance.
Click to expand...
Click to collapse
When you go into ODIN mode (turn off your phone, power on using POWER+HOME+VOL-DOWN), do you a line that reads 'KNOX WARRANTY VOID'? It would be in the upper left corner under 'SYSTEM STATUS'.
I ask because if you don't have that line, you didn't upgrade to 4.3 and your bootloader is NOT locked. You should be able to flash to 4.1.2 from ODIN and go from there (CASUAL to unlock & root, et cetera).
If you do have that line, then your only option is the VZW Software assistant. I'm uploading it now and I'll send you a link via PM. Please keep in mind that if you use the VZW Software assistant, whether your bootloader is currently locked or not, it most definitely will be locked after using it. If you're already locked, no harm done, but I'd make sure first.

Samsung Galaxy Tab 4 8.0 SM-T337T - Bootloop Fix? - Can't Find Drivers to Flash

This problem has been driving me absolutely mental. About 2 months ago, I tried to root my Galaxy Tab 4 8.0 by T-Mobile (it was an old device anyways), I used the Odin method, and while it was installing, it said that the process was successful, and I saw it all come through. However, when my device restarted, it was stuck at "Starting apps..." for about an hour, so I tried restarting. Then it was stuck on the T-Mobile logo for 1.5 hours. I did a hard wipe/reset, and it was fine... for about a week.
The funny thing about it is, after I did the hard reset, certain bugs would happen, a different bug each time. (For example, Google Play apps would be stuck at "installing", screenshots wouldn't save, apps would crash repeatedly, etc) So if I tried to restart, it wouldn't fix it, but instead it would bootloop. I have to hard reset/wipe my whole system each time it happens, and it drives me up the friggin wall.
I saw online that you can try flashing your system by installing the default drivers onto your computer, and install it on your system through Odin. (or something like that, I'm not that professional at mobile technology) Awesome. Just one problem.. I have looked everywhere and I can't find the driver specifically for my system. I have looked for the driver ever since the problem got worse and I found out about this information, but I found nothing.
If anyone has any idea on how you can help, please respond as soon as you can. Thank you very much.
iamnekro said:
This problem has been driving me absolutely mental. About 2 months ago, I tried to root my Galaxy Tab 4 8.0 by T-Mobile (it was an old device anyways), I used the Odin method, and while it was installing, it said that the process was successful, and I saw it all come through. However, when my device restarted, it was stuck at "Starting apps..." for about an hour, so I tried restarting. Then it was stuck on the T-Mobile logo for 1.5 hours. I did a hard wipe/reset, and it was fine... for about a week.
The funny thing about it is, after I did the hard reset, certain bugs would happen, a different bug each time. (For example, Google Play apps would be stuck at "installing", screenshots wouldn't save, apps would crash repeatedly, etc) So if I tried to restart, it wouldn't fix it, but instead it would bootloop. I have to hard reset/wipe my whole system each time it happens, and it drives me up the friggin wall.
I saw online that you can try flashing your system by installing the default drivers onto your computer, and install it on your system through Odin. (or something like that, I'm not that professional at mobile technology) Awesome. Just one problem.. I have looked everywhere and I can't find the driver specifically for my system. I have looked for the driver ever since the problem got worse and I found out about this information, but I found nothing.
If anyone has any idea on how you can help, please respond as soon as you can. Thank you very much.
Click to expand...
Click to collapse
What you read in the internet means re-flashing your stock rom (system), that is the fix for your problem, the way to do it is to download and install Samsung USB drivers if you hadn't done that already, and Download stock rom from here or here search your model number in the search box and choose the stock rom based on your country, and flash with Odin, it's pretty much the same way you tried to root using CF-ROOT method:
1-you boot into download mode (volume down + home button + power button)
2-and then connect your phone to PC.
3-open Odin and uncheck everything except "auto reboot" and "F. Reset Time" (you should find it like that already), make sure your phone is recognized by Odin, you will see a blue box with a message saying "0:[COMX]" where X is a number.
4-press AP (or PDA in some versions) locate your stock rom which should be in .md5 format, and choose it, then 5-press start.
6-wait for the process to finish (takes a while) and then the phone should reboot itself and you will get a message in Odin saying "Reset!"
PS: you must register on the sites to download..bad thing i know but it's obligation.
Searched both of these websites for the drivers, found nothing.. I've been searching the internet for hours and not one driver was found. Extremely disappointed.
iamnekro said:
Searched both of these websites for the drivers, found nothing.. I've been searching the internet for hours and not one driver was found. Extremely disappointed.
Click to expand...
Click to collapse
Give me your model number.
Sorry found it in the thread title
@iamnekro
That is the link from the first site:
SM-T337T latest firmware android 5.1.1
That is the link from the second site:
SM-T337T latest firmware android 5.1.1
Obviously you didn't search at all...LOL
PS: It's called Stock Firmware or Stock ROM.... not Drivers
Register on any of the sites first to download.
And press the thanks button please
Regards Migo
I'll have to close the thread.. my computer isn't that advanced and is low on space anyways...
iamnekro said:
I'll have to close the thread.. my computer isn't that advanced and is low on space anyways...
Click to expand...
Click to collapse
It doesn't need any advanced computer and only the size of the stock rom and Odin, it's no big deal.

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