warning to ultra owners - Sony Xperia Z Ultra

it's been some sad days for me. as you might have noticed around this forum I loved my ultra. but some days ago it cracked, of no obvious reason. had it in my pocket and when I took it out there was one single crack over the screen. and the display refused to register any kind of touch.
so what is my warning? I removed the anti shatter film, and I think I shouldn't have done that. so my message to everyone considering this, just don't. there's probably a very good reason it's there and why it's glued.
now I got myself a m8 and it's probably the best device out there. the day the successor to the ultra turns up I will go big again.

Hope to see you around, mate! I'll probably stay with the Ultra until there's a new and interesting "phablet" on the market. Doesn't look like the Ultra 2 is happening, and I'm not going to buy a Samsung, so I guess I'm stuck, lol.

I would never changed phone if it didn't break. but I guess this is a culprit with such a big device, that it can bend and crack that way. next time I'm with a big one I'm buying a hard case!

Yup, mine just came from a screen replacement last week now it's alive and kickin. Hehe.
Sent from my C6833 using Tapatalk

angel.grin said:
Yup, mine just came from a screen replacement last week now it's alive and kickin. Hehe.
Sent from my C6833 using Tapatalk
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Click to collapse
How did your one crack?

I forgot to take it out from my pocket and sat on it, but I noticed it instantly I was just to late to react.
Sent from my C6833 using Tapatalk

angel.grin said:
I forgot to take it out from my pocket and sat on it, but I noticed it instantly I was just to late to react.
Sent from my C6833 using Tapatalk
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Click to collapse
Are you getting a hard case?
By the way, how much did it cost you to get it replaced? And did you have the factory anti shatter film removed before it cracked?
Many questions, sorry for that ☺

pemell said:
Are you getting a hard case?
By the way, how much did it cost you to get it replaced? And did you have the factory anti shatter film removed before it cracked?
Many questions, sorry for that ☺
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Click to collapse
If I can find a good hard case, I will.
280sgd so around 220usd.
No, I did not remove the ASF.
Sent from my C6833 using Tapatalk

Ok thanks man for your response

I had one with the asf removed and used it for 6 months with no problems with screen then I sold it which was a big mistake.But now I got another one and loving it this one has the asf still intact.

angel.grin said:
If I can find a good hard case, I will.
280sgd so around 220usd.
No, I did not remove the ASF.
Sent from my C6833 using Tapatalk
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Dang that sucks dude. I still have the ASF on mine and holy crap it's scratched to hell and back. I've sat on it and keep it in my pocket all the time without a case on but sometimes I take it out. I'm lucky when it comes to the cracking screen part, but I'm bad luck when it comes to waterproof. I got water in it somehow last night in the shower. Water is now under the dang screen but doing the rice bag helped a lot and got most of it out as of this morning. Funny thing is even though water is in the phone and I can hear it splashing around, the phone was still working!!! This thing is a freaking BEAST!!! Screen started to flicker so I turned it off and dropped that puppy in a bag of rice where it's at right now. Turned it on this morning and it's still working and no more screen flicker. I'm going to keep it in rice for the rest of the day.

Lmfao @ "though water is in the phone and I can hear it splashing around, the phone was still working!!!" That was hilarious! I'm glad it's still kicking for you, that paragraph cracked me up!

pemell said:
it's been some sad days for me. as you might have noticed around this forum I loved my ultra. but some days ago it cracked, of no obvious reason. had it in my pocket and when I took it out there was one single crack over the screen. and the display refused to register any kind of touch.
so what is my warning? I removed the anti shatter film, and I think I shouldn't have done that. so my message to everyone considering this, just don't. there's probably a very good reason it's there and why it's glued.
now I got myself a m8 and it's probably the best device out there. the day the successor to the ultra turns up I will go big again.
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Click to collapse
thats exactly what happened to mine i miss my z ultra but hopefully i will get the updated z ultra if they make one. Mine did it without removing the anti shatterproof.

I Found Several Good Hard Cases!
I've had my baby since 10/01/13 and I absolutely love my BEAST! I'll post pix when I get home but you guys ought to think about grabbing the camera attachment hard case. It's great and there's no give on the device, at all. I always keep it in a case and I've kept the ASF along with front and back glass screen protectors.
The cases I've found were all Sony OEM except for the RoxFit too. If you look around you can find them. Sony has even contacted a case maker so to speak.
My baby BEAST is running strong (don't jinx me please) bit I'm still waiting for the XZU II (2) I'd it every comes out. I ain't NEVER going back to Samsung after being spoiled with Sony's great build quality.
Damn Straight.
Just finally rooted it back in May, I was waiting for KitKat 4.4.4. Now I'll wait for Android L. I can't go back to anything the size of a toy anymore that's definite. But hey that's just me.
And hey guys, grabbing a screen and doing it yourself wouldn't been a hell of a lot cheaper by the way. They're always on eBay plus they cine with pry tools and all. Just sayin'.

The very same happened to me! ..It cost me around $250 to replace the screen..

I keep my XZ in a book-style hard-cover case, and haven't removed the ASF. there are light scratches on it which I can't see in normal use. I do polish the screen a fair amount to remove grease and spots, and that does seem to help reduce scratches.
I was actually considering buying a second XZU because of all the heavy discounting, especially since there seems no sign of a Z2 Ultra or Z Ultra2 model.

Jammol said:
Dang that sucks dude. I still have the ASF on mine and holy crap it's scratched to hell and back. I've sat on it and keep it in my pocket all the time without a case on but sometimes I take it out. I'm lucky when it comes to the cracking screen part, but I'm bad luck when it comes to waterproof. I got water in it somehow last night in the shower. Water is now under the dang screen but doing the rice bag helped a lot and got most of it out as of this morning. Funny thing is even though water is in the phone and I can hear it splashing around, the phone was still working!!! This thing is a freaking BEAST!!! Screen started to flicker so I turned it off and dropped that puppy in a bag of rice where it's at right now. Turned it on this morning and it's still working and no more screen flicker. I'm going to keep it in rice for the rest of the day.
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Seriously, what are you doing watching porn on that big screen on the shower with the other hand where? lmfao

Prabash said:
The very same happened to me! ..It cost me around $250 to replace the screen..
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Click to collapse
Did you try and get it repaired under the warranty? Mine cracked while in my pocket. Doing absolutely nothing at all. I heard others with the same issue, and most, if not all of them got it fixed under warranty. I called mine in and sent it off to Sony. Just waiting on a call back from them on whether or not they will repair under warranty. Most of what I read is that even though Sony says they will contact you they don't. You ship it off and then a few weeks later it is shipped back repaired. Crossing my fingers.

rjan22 said:
Seriously, what are you doing watching porn on that big screen on the shower with the other hand where? lmfao
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Lol. I couldn't help it.
I got water in it again last week by accident. Was getting ready for work and brushing my teeth with it on the counter by the sink and I splashed water all over it by accident when I was washing my face. Wasn't much but I could see the moisture building up under it so I rice it all day.
Still kicking.However when I power it on I can see a very faint "light" spot under the screen where it isn't well lit. It's only about 5 mm wide but oh well. Doesn't affect the screen when the phone is fully on and running though.
This is the strongest phone I've ever had since my Samsung Infuse «----that phone got the **** beaten out of it!!!!

pemell said:
it's been some sad days for me. as you might have noticed around this forum I loved my ultra. but some days ago it cracked, of no obvious reason. had it in my pocket and when I took it out there was one single crack over the screen. and the display refused to register any kind of touch.
so what is my warning? I removed the anti shatter film, and I think I shouldn't have done that. so my message to everyone considering this, just don't. there's probably a very good reason it's there and why it's glued.
now I got myself a m8 and it's probably the best device out there. the day the successor to the ultra turns up I will go big again.
Click to expand...
Click to collapse
that sucks. if you do decide to hop back into a z ultra, try running it with dual tempered glass screen protectors. it adds 0.8mm to the overall thickness but adds rigidity, and at 13$ on ebay for each protector, it makes it easy to replace without any huge blows to your pocketbook. :good:

Related

Scratch resistant.. really?

It's only been a month since I bought my S3. I have 5-6 very tiny scratches on my screen which are easily visible in bright light. :crying:
It's like a group of scratches at the bottom center of my screen. I am still trying to figure out how I got them. I can assure you that I am not responsible for these scratches. :crying:
I have treated my phone with respect and yet it has developed these scratches. I have never dropped my phone. I have never kept it face-down on any surface.
The funny part is that the back cover on the Samsung Galaxy S3 sucks as well. Its got tiny scratches all over even though I have never ever kept the phone on any surface without keeping a micro-fiber cloth under the phone!
The only possible explanation for the scratches can be dust. Can I claim warranty on the phone since the screen is supposed to be scratch resistant?
I am super sad now
A few fine sand particles against the glass in a pocket will do more than two sets of keys.
Sent from my HTC One X using xda app-developers app
Read the waranty card, such normal wear and tear are not covered in the waratnty....
are you allergic to a screen protector and a back cover??
Normal glass won't even scratch if you take a key to it. Sand particles are what gets you.
Sent from my GT-I9300 using Tapatalk 2
If you can't put a screen protector on a $700 phone then you should reconsider the decision of owning a smartphone.
Tip: get a back tpu case as well.
☞ sent from my GS3
Read the waranty card, such normal wear and tear are not covered in the waratnty....
are you allergic to a screen protector and a back cover??
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Click to collapse
I am not allergic to either. The problem is that I ordered the TRIDEA ALIKE case on 8th June from ebay but there were some manufacturing problems and the case delivery got delayed. It should be here in a weeks time. There are no decent screen protectors available in the local market. The ones that are available on ebay will take 2 weeks to be delivered to my country. With the case still not delivered, I am still contemplating about ordering a screen protector online or waiting for it to hit the stores.
f you can't put a screen protector on a $700 phone then you should reconsider the decision of owning a smartphone.
Tip: get a back tpu case as well.
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Click to collapse
No one in their right senses would think of not putting a screen protector on a costly phone. Like I said, I was waiting for some screen protectors to hit the local markets since I already had a bad experience with shopping for a case online. I ordered it a month back and it's still not here.
I heard that the Galaxy s3 comes with an additional coating that repels oil. Could it be possible that I have only scratched this coating and not the actual glass. If yes, how can I tell the difference?
white_android said:
No one in their right senses would think of not putting a screen protector on a costly phone.
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Click to collapse
Speak for yourself sunshine. My senses are where they should be, and I never have nor never will use a screen protector.
As posted elsewhere, got my first scratch last week, sand was the culprit, my fault though. Doesn't worry me. Sure I'll get a few more. Such is life.
Speak for yourself sunshine
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Sorry if I have offended you. :angel:
Looks like you have a lot of phones to not be worried about the scratches
@ white_android, Your not getting any Sympathy from me and besides, it takes a certain kind of individual with your type of courage to advertise their COMPLETE STUPIDITY !
Case in point !
No where in your first post did you say that you took precautions to protect your $500+ high tech toy ! It almost sounds like your blaming Samsung for your stupidity and you wanted support from other users here !
ISN'T HAPPENING DUDE !
@phoenix
What makes you think I am stupid? I have had 2 phones with gorilla glass before I got my s3 and none of them got a single scratch on them ever. I started using a screen protector when my phones were a couple of months old since its human nature to not care much about old things.
I was waiting for a good screen protector to be available in the local stores because I only just got the phone and thought It was okay to wait for sometime before I get a screen protector. I had no idea the S3 screen was going to be this delicate.
white_android said:
It's only been a month since I bought my S3. I have 5-6 very tiny scratches on my screen which are easily visible in bright light. :crying:
It's like a group of scratches at the bottom center of my screen. I am still trying to figure out how I got them. I can assure you that I am not responsible for these scratches. :crying:
I have treated my phone with respect and yet it has developed these scratches. I have never dropped my phone. I have never kept it face-down on any surface.
The funny part is that the back cover on the Samsung Galaxy S3 sucks as well. Its got tiny scratches all over even though I have never ever kept the phone on any surface without keeping a micro-fiber cloth under the phone!
The only possible explanation for the scratches can be dust. Can I claim warranty on the phone since the screen is supposed to be scratch resistant?
I am super sad now
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Click to collapse
If I was in your situation, I would not use the phone untill I get screen guard.
Every screen gets scratches even if its scratch resistance.
IF YOU LIKE MY WORK, THANK ME BY THE BUTTON BELOW
Scratches don't affect the functionality of the device. Suck it up.
Also, scratch resistant not scratch PROOF.
If I was in your situation, I would not use the phone untill I get screen guard.
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What screen protector do you recommend. Something that I can get quickly and has good quality. I know SGP makes the best ones but are they available in India. Ordering online means having to wait a very long time for the shipping! ;(
Scratches don't affect the functionality of the device. Suck it up.
My first reaction when I saw the scratches was "here we go" with a deep breath! . I am still feeling sad but I hope these are the last scratches I get on this awesome phone.
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white_android said:
Sorry if I have offended you. :angel:
Looks like you have a lot of phones to not be worried about the scratches
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Click to collapse
1 SGS1, unscratched. 3 SGS2s, one with small scratch on screen and many chips in bezel, one with totally smashed screen (tram ran over it), one unscratched. 1 SGS3, tiny scratch on screen. 1 Lumia 800, unscratched (unused, to tell the truth).
I can barely see the scratch on the SGS3, it's ca. 3mm long, upper right of screen. And as said, since it was my fault for taking it to a beach, that's even less reason to beat myself up about it.
Screenguards seem to be the way forward for you. I just don't care enough - phone's for using, and I can't be bothered with the hassle of "babysitting" it instead of using it.
Resale value!
I just don't care enough - phone's for using, and I can't be bothered with the hassle of "babysitting" it instead of using it.
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Click to collapse
That makes sense. I hate the fact that I have to treat my phone like a living thing. I am only going to do this to get a good resale value on my phone when I decide to upgrade just like i did with my older phones.
Anyway, does anyone have the answer to my question. How can i tell whether i scratched the screen or the coating!
Scratch resistant =/= scratch proof.
Sent from my HTC One X using xda app-developers app
Going on 3 weeks with my S3 and no scratches at all, anywhere. No screen protector or case, have never really liked them. Phone spends the whole day in my pocket or screen side down on my bed side at night and is holding up quite well for now :fingers-crossed:
I find a screen protector is the equivalent of wearing a condom during sex.... .
I don't wear a condom either.... I am married mind.
B3311 said:
Speak for yourself sunshine. My senses are where they should be, and I never have nor never will use a screen protector.
As posted elsewhere, got my first scratch last week, sand was the culprit, my fault though. Doesn't worry me. Sure I'll get a few more. Such is life.
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Click to collapse
I agree. I hate screen protectors and it killed me to spend $13 for the Rearth case for this phone lol
Sent from my GT-I9300 using Tapatalk 2
adamhill212 said:
Going on 3 weeks with my S3 and no scratches at all, anywhere. No screen protector or case, have never really liked them. Phone spends the whole day in my pocket or screen side down on my bed side at night and is holding up quite well for now :fingers-crossed:
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Click to collapse
In fairness, mine hasn't lasted the last 3 days on the beach.. It was hidden in my bag but sand gets everywhere. A few small scratches, but so be it my phone is staying naked.

Tiny bit of the anti-shatter screen protector burning off?

As you can see from the picture, there's a little spot on the phone. It appeared there about 2months ago and never went away/got any bigger so I concluded it's part of the anti shatter film deteriorated? I was in HK when this happened!
Has this happened to anyone else?
Sent from my C6802 using XDA Premium 4 mobile app
Can you not provide a clearer picture? It is far too blurry.
Should you still have valid warranty I'm sure Sony won't mind replacing the screen protector.
kanej2006 said:
Can you not provide a clearer picture? It is far too blurry.
Should you still have valid warranty I'm sure Sony won't mind replacing the screen protector.
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Click to collapse
Sorry i think what's app compressed the image so it's not that good (i used another person's phone to take the pic then send it to me through what's app). But i will try get a better picture later
But it's not that big of a deal for me, it's definitely not a situation where i want to get a new phone, I'm just curious as to if it happened to other people or not.
bryanky5 said:
Sorry i think what's app compressed the image so it's not that good (i used another person's phone to take the pic then send it to me through what's app). But i will try get a better picture later
But it's not that big of a deal for me, it's definitely not a situation where i want to get a new phone, I'm just curious as to if it happened to other people or not.
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Yep happened to many. its the anti-finger print coating. It comes off very quickly.
Everyone that had this happen to now puts a screen protect on it. It will get worse... so bad that you'll send it back.
hamdogg said:
Yep happened to many. its the anti-finger print coating. It comes off very quickly.
Everyone that had this happen to now puts a screen protect on it. It will get worse... so bad that you'll send it back.
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Click to collapse
Though I understand why Sony uses an anti shatter film I cannot understand why they made them so soft? Within 24 hours of indoor use on my XZ I could see minute scratches.
I Ordered the same time I ordered the Ultra some screen protectors but they have not arrived yet. That bloomin shatter proof film has been a real pain in the butt for so many owners. Removing it voids the warranty here. Two plastic protective covers certainly causes picture deterioration. No way in hell would I use a pencil on the standard soft anti shatter film though.
Sony tend to get so close to producing near perfect devices then nearly always drop the ball on some silly trivia. Very odd company?
Ryland
I actually read last week that Sony is required by Japanese law to use anti-shatter films on their handheld devices so people don't get hurt when they shatter. I'm not sure if this is indeed true, but i read it twice last week (can't remember where i read it though, but it was on tech site).
I've had my ultra several months now and as of now, the screen protector is just as it was from day one. Lucky me!
It is, however, a fingerprint magnet!
LordManhattan said:
I actually read last week that Sony is required by Japanese law to use anti-shatter films on their handheld devices so people don't get hurt when they shatter. I'm not sure if this is indeed true, but i read it twice last week (can't remember where i read it though, but it was on tech site).
Click to expand...
Click to collapse
Maybe this one..
About the shatter proof film, it is Japanese legislation, they put it because it is required. They dont have to do that for phones sold outside Japan but they chose to do it anyway (maybe because they dont like lawsuits from people who got their pockets full of tiny pieces of razor sharp glass) with few exceptions (like the international model of Z Ultra, the film would kinda ruin the use of pencils as stylus)
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http://www.gsmarena.com/reviewcomm-1037p4.php
I removed the screen protector on mine a while back, and its much better. The touchscreen works better, the feel of glass is nicer and its far more scratch resistant. The only downside is that without a proper oleophobic coating I need to apply rain-x every couple of weeks or the screen picks up smudges. :good:
hamdogg said:
Yep happened to many. its the anti-finger print coating. It comes off very quickly.
Everyone that had this happen to now puts a screen protect on it. It will get worse... so bad that you'll send it back.
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Click to collapse
Yeah I'm buying a screen protector..I will get a tempered glass one later. I can't seem to buy the Armorz one though
bryanky5 said:
Yeah I'm buying a screen protector..I will get a tempered glass one later. I can't seem to buy the Armorz one though
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Click to collapse
Yeah I really liked that one. However it doesn't fit inside my DK30 dock. so back to a plastic one
hamdogg said:
Yeah I really liked that one. However it doesn't fit inside my DK30 dock. so back to a plastic one
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Agreed...
I use normal sp,if they are scratched i change straightaway coz they are darn cheap...
hamdogg said:
Yeah I really liked that one. However it doesn't fit inside my DK30 dock. so back to a plastic one
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Damn... Already ordered glass-m, and was seriously considering the dk30... Now I'm a sad android.
Sent a long time ago from a galaxy far, far away...
I got a highly annoying scratch in the middle of the screen on the factory protector after just three days that was very visible when the screen was on. I never put protectors on my phones and I never get scratches after months of use.
So I removed the protector and go naked from now on as I always do.
Supposedly Sony replace for new anti shatter protector after each repair is that correct? As I asked for mine to be changed and Ok they said yes. So if that's the case why did people remove the anti shatter film and just void their warranty instead of getting Sony to change it. Plus I had problems with my Usb port and Usb cover so sending it off tomorrow
Sent from my C6833 using Tapatalk
nathlynn22 said:
Supposedly Sony replace for new anti shatter protector after each repair is that correct? As I asked for mine to be changed and Ok they said yes. So if that's the case why did people remove the anti shatter film and just void their warranty instead of getting Sony to change it. Plus I had problems with my Usb port and Usb cover so sending it off tomorrow
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
some people prefer the feel of the glass. also, its a HUGE fingerprint magnet (more than any pure glass ive ever used).
im in the middle of removing mine right now. its incredibly tedious and annoying, but itll be worth it once i get my glass-m on it!
:good:
Or put the glass m over the top and not void warranty. It may be a finger print magnet I no that. But I'd rather wipe it and carry on instead of spending about a scary tedious 2-3 hours taking it off voiding warranty just for some finger prints. Just my opinion but still. I gotta send mine off hopefully tomorrow though. I hope they fix my problems without charging me etc.
Sent from my C6833 using Tapatalk
nathlynn22 said:
Or put the glass m over the top and not void warranty. It may be a finger print magnet I no that. But I'd rather wipe it and carry on instead of spending about a scary tedious 2-3 hours taking it off voiding warranty just for some finger prints. Just my opinion but still. I gotta send mine off hopefully tomorrow though. I hope they fix my problems without charging me etc.
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
Just finished. Took a little under an hour. I had some scratches on the screen, so I didn't wanna spend $40 on a screen protector to place over the scratches. Also, I've read about screen distortion and reduced sensitivity when placing a protector over the stock ASP. I know not everyone experiences it, but with my luck, I would... Lol. I hope you get yours taken care of fast and at no charge, mate.
Sent a long time ago from a galaxy far, far away...
nathlynn22 said:
Supposedly Sony replace for new anti shatter protector after each repair is that correct? As I asked for mine to be changed and Ok they said yes. So if that's the case why did people remove the anti shatter film and just void their warranty instead of getting Sony to change it. Plus I had problems with my Usb port and Usb cover so sending it off tomorrow
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
Something tells me that most people are not interested in saying "bye bye" to their ZU for 1-8 weeks every time they get a scratch

ZU Screen is easily broken, is that true?

I'm currently using a S4 but considering switch to ZU. My fr owned ZU but he told me that screen is just very easily to get a crack on it. He aslmost do nothing, just take it out from his pocket. I did some google and found that many people had the same problem.
Darn, I LOVE the big screen on ZU so much.
shokuhawan said:
I'm currently using a S4 but considering switch to ZU. My fr owned ZU but he told me that screen is just very easily to get a crack on it. He aslmost do nothing, just take it out from his pocket. I did some google and found that many people had the same problem.
Darn, I LOVE the big screen on ZU so much.
Click to expand...
Click to collapse
I've dropped mine twice on to concrete once from just over 1m and the second time from almost 2m from the cab of my 6 1/2 ton 4x4 truck.
The second time did have a flipcover on to save it - neither time ended in a broken screen
I too have drop my ultra twice ones from my bike while riding and another time I drop it. The Basel maybe scratch but the screen intact
I cracked my screen a few months back (a week after I got it) and I didn't even drop it! No idea how it happened, considering it was in my pocket when it happened, but 3 months and $360 later, I got it back and bought an Incipio case and tempered glass screen protector and it hasn't happened again.
Sent from my C6833 using Tapatalk
megadp said:
I cracked my screen a few months back (a week after I got it) and I didn't even drop it! No idea how it happened, considering it was in my pocket when it happened, but 3 months and $360 later, I got it back and bought an Incipio case and tempered glass screen protector and it hasn't happened again.
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
Yeah, some people will get a bad one, and I assume Sony has fixed this "issue" on the newer ones.
shokuhawan said:
I'm currently using a S4 but considering switch to ZU. My fr owned ZU but he told me that screen is just very easily to get a crack on it. He aslmost do nothing, just take it out from his pocket. I did some google and found that many people had the same problem.
Darn, I LOVE the big screen on ZU so much.
Click to expand...
Click to collapse
I cracked my screen while in my pocket. I actually dis assembled my phone today and was surprised by the build. The phones frame is actually poly carbonite plastic with aluminum trim added to the sides. The top and bottom trim is also poly carbonite I'm guessing for the anttenna signal. I'm gonna make a post of my phone disassembly. But the main reason for screen cracking is cause the phone is so big and so thin. The screen glass looks to only be 1- 1.5mm thick so when it flex the glass cracks.
shokuhawan said:
I'm currently using a S4 but considering switch to ZU. My fr owned ZU but he told me that screen is just very easily to get a crack on it. He aslmost do nothing, just take it out from his pocket. I did some google and found that many people had the same problem.
Darn, I LOVE the big screen on ZU so much.
Click to expand...
Click to collapse
I've had two issues with mine. But none were cracked screen. Holds up fine for me

WARNING!! Be Careful Carrying This Thing In Your Pocket

Just thought I would throw out a little warning about our awesome phone. Ne very weary about keeping these in your pockets. I noticed a couple weeks ago mine had flexed a little and would no longer lay flat. Not a big deal, so I just went on with my life.....Fast forward to Monday, I put my phone in my pocket to go to work only my screen didn't make it. It was shattered when I got to work.....
I did not bump the phone in my pocket or anything. I babied that thing and the screen still shattered. So.....heed this warning....be very careful!! If you notice it is starting to flex when you lay it flat and it wobbles, be very careful with it!! Luckily I have a protection plan on the phone so I will only be out 50 bucks, but this is the second time I have had to send it in since December which leaves the question, are these phones durable enough for heavy every day use????
pedal2themedal said:
Just thought I would throw out a little warning about our awesome phone. Ne very weary about keeping these in your pockets. I noticed a couple weeks ago mine had flexed a little and would no longer lay flat. Not a big deal, so I just went on with my life.....Fast forward to Monday, I put my phone in my pocket to go to work only my screen didn't make it. It was shattered when I got to work.....
I did not bump the phone in my pocket or anything. I babied that thing and the screen still shattered. So.....heed this warning....be very careful!! If you notice it is starting to flex when you lay it flat and it wobbles, be very careful with it!! Luckily I have a protection plan on the phone so I will only be out 50 bucks, but this is the second time I have had to send it in since December which leaves the question, are these phones durable enough for heavy every day use????
Click to expand...
Click to collapse
I'm curious as how this happenes...
I've REALLY bent mine when trying to get it out of a case, it bent but did not make creaky sound, also I keep it in my jacket left pocket and occasionally when sitting I hear it hit the chair etc etc, makes me wonder if these situations happen because MAYBE of some random manufacturing faults?
did the touchscreen work after it shattered?
Saikyo_San said:
I'm curious as how this happenes...
I've REALLY bent mine when trying to get it out of a case, it bent but did not make creaky sound, also I keep it in my jacket left pocket and occasionally when sitting I hear it hit the chair etc etc, makes me wonder if these situations happen because MAYBE of some random manufacturing faults?
did the touchscreen work after it shattered?
Click to expand...
Click to collapse
If you want to be completely precise. The digitizer and the glass on top of that broke. The actual display did not break. I have dropped that phone 4 feet onto concrete, dropped it onto a tile floor, banged it around in my pocket like you mention above and it didn't even scratch it.
I have heard of other phones having similar issues and I thought people were just being dumb, lol.
pedal2themedal said:
I babied that thing and the screen still shattered.
Click to expand...
Click to collapse
pedal2themedal said:
I have dropped that phone 4 feet onto concrete, dropped it onto a tile floor, banged it around in my pocket like you mention above and it didn't even scratch it.
Click to expand...
Click to collapse
So which is it?
djyoshii said:
So which is it?
Click to expand...
Click to collapse
Both, lol, the phone seemed tough with the spills that it had taken only to break in my pocket.
Let me guess, you are talking about keeping it in PANTS pockets, not a shirt or jacket pocket.
I've never had an issue with keeping a phone in my shirt pockets. There is no stress on it. My daughter has ruined several phones keeping them in pants pockets.
Marc
pedal2themedal said:
Just thought I would throw out a little warning about our awesome phone. Ne very weary about keeping these in your pockets. I noticed a couple weeks ago mine had flexed a little and would no longer lay flat. Not a big deal, so I just went on with my life.....Fast forward to Monday, I put my phone in my pocket to go to work only my screen didn't make it. It was shattered when I got to work.....
I did not bump the phone in my pocket or anything. I babied that thing and the screen still shattered. So.....heed this warning....be very careful!! If you notice it is starting to flex when you lay it flat and it wobbles, be very careful with it!! Luckily I have a protection plan on the phone so I will only be out 50 bucks, but this is the second time I have had to send it in since December which leaves the question, are these phones durable enough for heavy every day use????
Click to expand...
Click to collapse
heared this often on the ZU. The problem is that you need a chase bevore you put it in your pocket, because this device is so thin, that you easily could break it in 2 peaces.
FOR EVERYONE: THIS DEVICE NEEDS A STABLE CASE TO BE CARRIED IN PANTS!!!
pedal2themedal said:
Both, lol, the phone seemed tough with the spills that it had taken only to break in my pocket.
Click to expand...
Click to collapse
hehe yeah i get what you mean, it holds up to being bumped & dropped on concrete, but breaks in the relative safety of a pocket.
However, it was possibly weakened over time from the other spills and drops, and in addition to the added stresses on it (as mentioned above) from being put in your pants pocket, it just gave up?
Yes it's probably best to put on a case while carrying this in your pants pocket (i have the incipio dual pro shine) BUT
For the first few months of having this phone, i always put it in my front pocket with no case and no screen protector, i was a bit careful though. But still my phone hasn't cracked (thankfully) or bent (also thankfully)
Maybe I just got really luck who knows!
It had the incipio dual pro case on it the entire time I owned it. Lol.
Sent from my SM-N9005 using Tapatalk
This topic was discussed a long time ago. Here is the "warning" thread, started by me:
http://forum.xda-developers.com/showthread.php?t=2456003
Imdking said:
This topic was discussed a long time ago. Here is the "warning" thread, started by me:
http://forum.xda-developers.com/showthread.php?t=2456003
Click to expand...
Click to collapse
Indeed, but i guess new-ish people haven't seen it, and that's fine i guess. I bet we'll get another similar thread in about 4-6 months
pedal2themedal said:
Just thought I would throw out a little warning about our awesome phone. Ne very weary about keeping these in your pockets. I noticed a couple weeks ago mine had flexed a little and would no longer lay flat. Not a big deal, so I just went on with my life.....Fast forward to Monday, I put my phone in my pocket to go to work only my screen didn't make it. It was shattered when I got to work.....
I did not bump the phone in my pocket or anything. I babied that thing and the screen still shattered. So.....heed this warning....be very careful!! If you notice it is starting to flex when you lay it flat and it wobbles, be very careful with it!! Luckily I have a protection plan on the phone so I will only be out 50 bucks, but this is the second time I have had to send it in since December which leaves the question, are these phones durable enough for heavy every day use????
Click to expand...
Click to collapse
thanks for the warning, i'm definitely nervous about this phone
I really loves to use my ZU naked but i afraid that 2 possible things would happen to my ZU:
1)Is in my tight pant's pocket and im working in a workshop. So i might it on some metal when im walking.
2)I tend to drop the phone once a while. Everytime i dropped it,1st things in my mind was "Shot,pls dont crack my lcd/glass"
So i decided to add more protection with metal bumper.
But whenever i remove the cover,it tends to scratch my SP. So i bought 10pcs of cheap SP n will change it whenever i want...
http://www.ebay.com/itm/LOVE-MEI-Sm...Cell_Phone_PDA_Cases&var=&hash=item4acca17a76
extra strength
i bought the glass-m front and back hardened glass screen protectors for this thing, and they stiffened it right up, plus i have the terrapin folio on it, i also have the incipio dual pro, both cases seem quite snug with all the extra glass, phone is really sturdy! glass-m was around $31

Glass Back Cracked!

Nooooo!!!!
I have only had my phone for 2 weeks and I was sitting outside of Starbucks with my phone on my lap, and this yellow jacket bee kept flying around me. So I stood up to get away from it, while forgetting my phone was on my lap. CRASH! My V30 without a case falls off my lap about 20 inches down onto the cement.
It caused a small spider web crack in the corner of the back glass. One of then cracks extends to the camera lens area. On thr bright side the screen is fine and the camera lens is fine with no cracks. Plus its only mostly the corner thats cracked on the back. But still, it really really sucks since I just got this phone.
I know some of you are thinking I was stupid for not having a case. Maybe so, but keep in mind I pretty much never had cases on my 6P or my S7 Edge. I only dropped my 6P once real bad on a hard surface (fell out of pants with a smaller pocket while sitting) which only left a scuff on the edge with the display fine, and never once dropped my S7 on a hard surface in over a year with it. So I have always been super careful with my phones. Never dropping my phone in years that was a result of my clumsiness or carless.
I guess its just a matter of time though no matter how careful you are handling your phone. Its bound to fall somehow when its not your fault. Like sliding off a slippery surface, falling out of a small pocket, or similar. Anyways I called a local phone repair shop and the good news is the back glass is only $70-$75.
I don't think I am going to get it done just yet since the display is fine, camera lens is fine, and its only the corner of the back. But I probably will eventually before I resell the phone in 1-2 years. Anyways kind of disappointed a military certified phone cracked for such short fall. This is why I prefer metal backed phones so much more. Anyways hopefully this info of how easy it cracks and the cost to replace the back out there being pretty cheap helps some others out there.
*Puts case back on my V30*
Yeah, I watched a couple of videos on what happens to GG 4 & 5 with drop tests and decided mine would stay in a case. Added bonus of keeping finger prints off of the actual phone back and just on a plastic case.
I have several cases I've bought to put on my LG V30 when I actually buy the phone. You can buy very good cases for even a couple of dollars on ebay. I started the LG V30 cases thread, because most people don't know that.
You can even buy clear cases if you still want to show off the phone.
Cases for LG V30
https://forum.xda-developers.com/lg-v30/accessories/lg-v30-t3667430
Just putting that out there for people who still need a case. At those prices, order 2 or 3!
ChazzMatt said:
You can even buy clear cases if you still want to show off the phone.
Cases for LG V30
https://forum.xda-developers.com/lg-v30/accessories/lg-v30-t3667430
Just putting that out there for people who still need a case. At those prices, order 2 or 3!
Click to expand...
Click to collapse
Yeah I already have a case, I just didn't have it on because I don't really like having one. I got it on now though. Ita a slim fitting case by Lumion. I never heard of this case company before but I really like it. I'm probably going to give the Spigen Crystal case a try too.
AndroidPurity said:
Yeah I already have a case, I just didn't have it on because I don't really like having one. I got it on now though. Ita a slim fitting case by Lumion. I never heard of this case company before but I really like it. I'm probably going to give the Spigen Crystal case a try too.
Click to expand...
Click to collapse
I'm very sorry for your accident. Ugh.
At least you know it can be repaired easily.
If the glass is still smooth, you can always put a skin over it.
This is one concern causing me pause in my purchase. Why there can't be a nice carbon fiber replacement back for this phone, I don't know. Motorola had a good idea going with the "design your own phone" during the Droid Turbo / Turbo 2 days, they just gave up on it too early.
Nay Tyzon said:
This is one concern causing me pause in my purchase. Why there can't be a nice carbon fiber replacement back for this phone, I don't know
Click to expand...
Click to collapse
b'cause it's not waterproof, or your can't glue it like glass
Billy Madison said:
b'cause it's not waterproof, or your can't glue it like glass
Click to expand...
Click to collapse
That's the beauty of carbon fiber composites. The resin it's molded in is waterproof, gluing is about the only way to attach it to anything, it can be built up as thick as needed to create a reliable sealing edge or stiffness to the back. And it's radio transparent, so no issue with wireless charging. It can be textured, to make it more grippy.
The ccf aesthetic isn't for everyone, I get that, but it would be great as an option, and would be completely workable.
That is a bummer that it cracked. I am super impressed by the strength of this device though, my embarrassing story about it. Bought a new TV for my living room, decided I needed to take my old TV down to the basement and thought I could wrangle the 60" TV by myself, took two steps down and slipped, fell super hard all the way down the stairs with my phone in my back pocket. Huge bruises on my back, butt, arm and legs, the phone I was positive was a goner. Took it out of the case and to my amazement not a scratch and the glass looks perfect, however there is a size-able dent on one side of the phone and it is pushing the screen out. Everything works perfect and like I said, it did not crack at all, I am not a small guy, between me and the TV it took a 300 lb hit on the edge of a step and then several more hits down the stairs.
Of course I went to T-Mobile and they laughed and said "We can't take a bent phone back" luckily I am still in the 14 days grace period and will be adding insurance so I can get a replacement. It works, but is a little annoying to use this way. And to end the story on a high note, I did save the TV, did not let go of it!
Circledog said:
That is a bummer that it cracked. I am super impressed by the strength of this device though, my embarrassing story about it. Bought a new TV for my living room, decided I needed to take my old TV down to the basement and thought I could wrangle the 60" TV by myself, took two steps down and slipped, fell super hard all the way down the stairs with my phone in my back pocket. Huge bruises on my back, butt, arm and legs, the phone I was positive was a goner. Took it out of the case and to my amazement not a scratch and the glass looks perfect, however there is a size-able dent on one side of the phone and it is pushing the screen out. Everything works perfect and like I said, it did not crack at all, I am not a small guy, between me and the TV it took a 300 lb hit on the edge of a step and then several more hits down the stairs.
Of course I went to T-Mobile and they laughed and said "We can't take a bent phone back" luckily I am still in the 14 days grace period and will be adding insurance so I can get a replacement. It works, but is a little annoying to use this way. And to end the story on a high note, I did save the TV, did not let go of it!
Click to expand...
Click to collapse
A quick and healthy recovery!
My wife had dropped her v30 TWICE already in a week... Both times it luckily hit a corner and no glass cracked or scratched. Just a scuff on the metal of each bottom corner. So damn lucky with that so far... her case finally showed up the day after the second drop.
AndroidPurity said:
Nooooo!!!!
I have only had my phone for 2 weeks and I was sitting outside of Starbucks with my phone on my lap, and this yellow jacket bee kept flying around me. So I stood up to get away from it, while forgetting my phone was on my lap. CRASH! My V30 without a case falls off my lap about 20 inches down onto the cement.
It caused a small spider web crack in the corner of the back glass. One of then cracks extends to the camera lens area. On thr bright side the screen is fine and the camera lens is fine with no cracks. Plus its only mostly the corner thats cracked on the back. But still, it really really sucks since I just got this phone.
I know some of you are thinking I was stupid for not having a case. Maybe so, but keep in mind I pretty much never had cases on my 6P or my S7 Edge. I only dropped my 6P once real bad on a hard surface (fell out of pants with a smaller pocket while sitting) which only left a scuff on the edge with the display fine, and never once dropped my S7 on a hard surface in over a year with it. So I have always been super careful with my phones. Never dropping my phone in years that was a result of my clumsiness or carless.
I guess its just a matter of time though no matter how careful you are handling your phone. Its bound to fall somehow when its not your fault. Like sliding off a slippery surface, falling out of a small pocket, or similar. Anyways I called a local phone repair shop and the good news is the back glass is only $70-$75.
I don't think I am going to get it done just yet since the display is fine, camera lens is fine, and its only the corner of the back. But I probably will eventually before I resell the phone in 1-2 years. Anyways kind of disappointed a military certified phone cracked for such short fall. This is why I prefer metal backed phones so much more. Anyways hopefully this info of how easy it cracks and the cost to replace the back out there being pretty cheap helps some others out there.
*Puts case back on my V30*
Click to expand...
Click to collapse
Sorry to hear that. I couldn't stand using a cracked phone so I really feel ya.
Good luck with the repairs!
Sent from my LG-H932 using Tapatalk
NeutronBomb said:
My wife had dropped her v30 TWICE already in a week... Both times it luckily hit a corner and no glass cracked or scratched. Just a scuff on the metal of each bottom corner. So damn lucky with that so far... her case finally showed up the day after the second drop.
Click to expand...
Click to collapse
Whyyyy couldn't have mine done that?!
Actually I think the sides of this phone are super reinforced. Way more than more glass phones. I think mine just fell at the absolute worst angle that hit it just right. Just thankfully it was not the display!
psawjack said:
Sorry to hear that. I couldn't stand using a cracked phone so I really feel ya.
Good luck with the repairs!
Click to expand...
Click to collapse
Thanks! I also found the glass back is on Ebay for only about $18 and comes with the little tool to replace it. So I might just do that myself. I watched a video of how to take the back off.
I only have 2 worries if I do it myself.
1.) Making sure the new glass back seals on tight enough still be at least mostly water proof and
2.) Removing the finger print sensor from the old back to the new back. The video I watched doesnt show how to remove the finger print sensor. But once I find a video on someone removing and reattaching the finger print sensor, then I will pull the trigger for the $18 glass back.
So much for military certified durability :laugh: :crying:
Also you'll lose the ip68 rating by replacing that yourself most lowly just a heads up. Watch the video of Jerry rig everything. When he made a clear v30. Really good on how to open phone
Happened to one of the phones on my account. Fell about 3 feet on a wood floor and the back has a hairline crack. I'll skin it, put it in a case and be done with it.
Circledog said:
.......Of course I went to T-Mobile and they laughed and said "We can't take a bent phone back" luckily I am still in the 14 days grace period and will be adding insurance so I can get a replacement. It works, but is a little annoying to use this way. And to end the story on a high note, I did save the TV, did not let go of it!
Click to expand...
Click to collapse
That's quite a story! That should be in a V30 durability ad. Opening shot of the big dent and bulged screen with the phone speaking in "android voice" saying, "yeah, I took quite a beating, but you should see the other guy!" Then a fade in shot of you looking all sheepish and bruised from head to toe with a final fade out slow-mo reenactment of the fateful tussle.
stuartmc said:
That's quite a story! That should be in a V30 durability ad. Opening shot of the big dent and bulged screen with the phone speaking in "android voice" saying, "yeah, I took quite a beating, but you should see the other guy!" Then a fade in shot of you looking all sheepish and bruised from head to toe with a final fade out slow-mo reenactment of the fateful tussle.
Click to expand...
Click to collapse
Lol, love it, I will have to email LG!
Circledog said:
Lol, love it, I will have to email LG!
Click to expand...
Click to collapse
Do it! This is too good to pass over.

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