Hi,
After much deliberation I finally bought a Z2 (sim free; UK). And am extremely pleased with it
Until I've realised much to my irritation several of the photographs on the phone have become corrupt. Symptom is a gray bar on the photograph and the applications fail to load it.
Note the camera takes the photo fine - luckily on one of them, dropbox managed to mirror the photo before it became corrupt (and for another I sent it via MMS). Which means its not the camera. I have only accessed them via the default Album app and have not installed much software on the phone.
I have tried asking Sony support and they suggested doing a factory reset
Note I am using a SD card and asking for the photos to be stored there. The card is mymemory.co.uk/Micro-SDXC/Lexar/Lexar-64GB-High-Performance-Micro-SDXC-UHS-I-Card-300x---45MB_s
Any suggestions or thoughts would be much appreciated. I was not keen on doing a full reset .... loosing my entire setup to replace the software with the same software (?!) .... I have only had the phone a few weeks.
Thanks!
Nick
I think a factory reset may do the job, but try via Flashtool or the repair device in Sony PC companion (both of these will wipe your internal storage)
And if it still persists , backup your data on your internal and Sd and format both within the phone
Sent from my D6503 using XDA Premium 4 mobile app
Envious_Data said:
I think a factory reset may do the job, but try via Flashtool or the repair device in Sony PC companion (both of these will wipe your internal storage)
And if it still persists , backup your data on your internal and Sd and format both within the phone
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If its not a stupid question (!) ..... why would factory reset do any good... which as I understand will simply restore the device back to the software it had a few weeks ago?
Any good recommendations for backup software?
nick0x said:
If its not a stupid question (!) ..... why would factory reset do any good... which as I understand will simply restore the device back to the software it had a few weeks ago?
Any good recommendations for backup software?
Click to expand...
Click to collapse
Sometimes transfering files to a device can corrupt in your process, even factory resetting
The ratio to it corrupting to not is negative so your better off factory resetting in such a situation
And for backing up i usualy just copy all of my files to a usb or a computer
Sent from my D6503 using XDA Premium 4 mobile app
Envious_Data said:
Sometimes transfering files to a device can corrupt in your process, even factory resetting
The ratio to it corrupting to not is negative so your better off factory resetting in such a situation
And for backing up i usualy just copy all of my files to a usb or a computer
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks for the reply.
I am sorry but I don't quite follow your comments regarding 'transfer/ratio'.
Surely, any software update should do a MD5 style verification check? The awkward thing is establishing whether its software or hardware (more likely the former) and which component might be causing it e.g. album app. Which I notice has just had an update released by sony....
nick0x said:
Thanks for the reply.
I am sorry but I don't quite follow your comments regarding 'transfer/ratio'.
Surely, any software update should do a MD5 style verification check? The awkward thing is establishing whether its software or hardware (more likely the former) and which component might be causing it e.g. album app. Which I notice has just had an update released by sony....
Click to expand...
Click to collapse
It should but ive never seen it do,
It seems to do it with all android devices, more commonly Nexus and Xperias
Sent from my D6503 using XDA Premium 4 mobile app
Envious_Data said:
Sometimes transfering files to a device can corrupt in your process, even factory resetting
The ratio to it corrupting to not is negative so your better off factory resetting in such a situation
And for backing up i usualy just copy all of my files to a usb or a computer
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Envious_Data said:
It should but ive never seen it do,
It seems to do it with all android devices, more commonly Nexus and Xperias
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You mean Nexus/Xperia often get corruption ? Really ?
nick0x said:
You mean Nexus/Xperia often get corruption ? Really ?
Click to expand...
Click to collapse
From experiance and it only ever happens when transfering files
Rarely have file just become corrupt from sitting in my storage, ive only ever had when bugs with storage from formatting storage incorrectly
Sent from my D6503 using XDA Premium 4 mobile app
Well, after a taking quite a few more photographs and movies suddenly one more has become corrupt Very strange how sporadic it is.
When I last checked I am not seeing the update for the latest firmware (17.1.2.A.0.314?) .... maybe that would help solve it.
I will also try to RMA the Lexar memory card and format the new one in the camera.
SD Card problem....
......have had something like this many times before with SD Cards; not just with phones but cameras as well.
I noticed that quality of SD Cards has decreased over the last year; especially Micro SD Cards.
Also the fact that Google officially had removed support for SD Cards doesn't help that matter at all.
However check this write up here:
http://forums.androidcentral.com/am...guide-using-chkdsk-fix-corrupted-sd-card.html
Has helped me recover a lot of files before.
And always make sure that if you take photos you really want to keep to back them up on dropbox
A
Sent from my D6503 using XDA Premium 4 mobile app
Ok as a follow up which I hope might be helpful / of interest.
In the end I hard reset the phone and replaced the SD Card with an RMA from Lexar.
For a while (until last week) it was all working fine - no corruption (phew) and I had only lost a couple of photographs previously as Dropbox managed to sync most of them in time. So, last week, the Z2 started reporting the card was damaged and started unmounting the card. I tried the card in a Windows machine (and managed to recover the data) but then it refused to mount in my Z2, my wife's Galaxy S3, my Linux laptop and finally my Windows box could no longer read it. One dead card I presume.
After that I have gone with a Sandisk Extreme and I hope that to be more reliable than Lexar
I'm gonna dig this out since I've also been having this issue on my Z2 lately, and I also have the Lexar memory card (32G). How is your Sandisk? Is it working correctly? I've gone to the shop, exchanged my corrupt card for a new one. And just today, poof, one of my photos is now corrupt. On the new card...
Did it stop happening with the other brand?
dark_skeleton said:
I'm gonna dig this out since I've also been having this issue on my Z2 lately, and I also have the Lexar memory card (32G). How is your Sandisk? Is it working correctly? I've gone to the shop, exchanged my corrupt card for a new one. And just today, poof, one of my photos is now corrupt. On the new card...
Did it stop happening with the other brand?
Click to expand...
Click to collapse
Hi!
So far (I'm going to regret saying this .... ) the SanDisk has been working fine. For some reason Lexar just doesn't seem to work very well when I am storing photos/music on the card.
Related
First off, I did a search before posting this but didn't find anything very helpful & no solutions that could be applied to this specific device, so I apologize if this problem has already been addressed & I just missed it somehow.
So basically, the internal storage on my note is REALLY slow. Read speeds are fine, but write speeds are in the low kbps, like 60-100. Last night it took an hour to copy about 120mb of stuff to it. Is anyone else having this same experience & does anyone know what could be causing it? I thought about formatting it in windows with a higher allocation size, do you think that would help at all(or is that even advisable to do)? For the record, it's been like this in both ICS & the stock GB rom, and it did the same thing on the first Note I had that got exchanged due to a faulty screen too, so I don't think it's my specific device that's at fault here.
One last question- does anyone know if its possible to swap out the internal SD? Cause that'd be really cool.
The internal sd card isn't really a card, its a memory chip soldered to the mainboard, so swapping isn't possible.
How are you transferring files - through windows exlorer, or mac finder, or through another application?
Are you still on Stock or a custom ROM?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
rangercaptain said:
The internal sd card isn't really a card, its a memory chip soldered to the mainboard, so swapping isn't possible.
How are you transferring files - through windows exlorer, or mac finder, or through another application?
Click to expand...
Click to collapse
Windows explorer.
Kyaroru79 said:
Are you still on Stock or a custom ROM?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
CM9 stable.
kabuk1 said:
Windows explorer.
CM9 stable.
Click to expand...
Click to collapse
The only thing that I can think of is wiping Internal when formatting your space in Recovery (TWRP, specifically); this will clean out the entire Internal SD area. This can also rid you of garbage that may have been carried over from a bad ROM load (even if it was the stock ROM). You will of course have to follow proper procedure to reinstall your ROM, but it will at least be a garbage-free install.
You can also try a Defrag program (Android Defrag FREE is what I use), before you blow everything away in an Internal wipe.
I normally do a full phone wipe if I start having any problems with general phone speed (Data, Dalvik, FacRes, System, Internal, and External...followed by a good Darkside SuperWipe); overkill, I know, but I don't want any problems between ROMs. That being said, I haven't had any issues come up with read/write access times since I've started doing this...and phone seems generally quicker to respond when moving files.
I hope that this info helps.
I use twrp and mount the SD cards very fast that way versus the phone in normal state with Windows 8
Sent from my SAMSUNG-SGH-I717 using xda premium
Yeah even bumping up the sd buffer or w/e still sucks terribly.
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ranger captain....
i saw you answer every one question....can i ask you that is it ok to format emc thru cmw..and that will make the phone clean... cause i found out flash after flash ( even wipe every thing) there still some file left in there.....
Hi everyone,
I'm one of those "lucky" guys whose Galaxy S3 was affected by a sudden and unexplained death.
Despite having a microSD card i had kept around 700 photos in the internal memory, since I didn't think my phone was gonna commit suicide like it did 4 days ago. Since they told me at Samsung technical service that they're gonna probably have to replace the mainboard, that means everything stored in the internal memory will be lost.
Thing is a had performed a CWM backup days before the "incident" so I'm wondering that if when a get the phone repaired from Samsung and root it again, then perform a CWM restore...that would restore my pics. I've read equivocal things looking up Google, some people say CWM (Nandroid) doesnt backup anything from the internal sdcard, others say it backs ur photos up too....
Can anybody shed some light on this, please?
zhuk0v said:
Hi everyone,
I'm one of those "lucky" guys whose Galaxy S3 was affected by a sudden and unexplained death.
Despite having a microSD card i had kept around 700 photos in the internal memory, since I didn't think my phone was gonna commit suicide like it did 4 days ago. Since they told me at Samsung technical service that they're gonna probably have to replace the mainboard, which means everything stored in the internal memory will be lost.
Thing is a had performed a CWM backup days before the "incident" so I'm wondering that if when a get the phone repaired from Samsung and root it again, then perform a CWM restore...that would restore my pics. I've read equivocal things looking up Google, some people say CWM (Nandroid) doesnt backup anything from the internal sdcard, others say it backs ur photos up too....
Can anybody shed some light on this, please?
Click to expand...
Click to collapse
Your basically screwed mate I had sudden death on my s3 and lost everything
Anything you had on internal memory has been lost forever
Sent from my GT-I9300 using Tapatalk 2
sent uc
chubby65 said:
Your basically screwed mate I had sudden death on my s3 and lost everything
Anything you had on internal memory has been lost forever
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for answering chubby. I stored my CWM backups in my external microSD card so I'd able to access that data again once rooted. Definitely no chance at all of the pics being somewhere there in the backup?
zhuk0v said:
Thanks for answering chubby. I stored my CWM backups in my external microSD card so I'd able to access that data again once rooted. Definitely no chance at all of the pics being somewhere there in the backup?
Click to expand...
Click to collapse
Lost everything mate i was gutted
Everything that was on external SD was still there including my nandroid backups so once rooted i just restored a nandroid to put phone back to normal
Took a week to come back from (O2) tho
Learnt my lesson the hard way now backup internal memory to pc
Sent from my GT-I9300 using Tapatalk 2
chubby65 said:
Lost everything mate i was gutted
Everything that was on external SD was still there including my nandroid backups so once rooted i just restored a nandroid to put phone back to normal
Took a week to come back from (O2) tho
Learnt my lesson the hard way now backup internal memory to pc
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
And did it restored your pics?
zhuk0v said:
And did it restored your pics?
Click to expand...
Click to collapse
Didn't restore anything that was on internal memory mate lost everything
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chubby65 said:
Didn't restore anything that was on internal memory mate lost everything
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Ok, cheers mate. I'm really gutted too, it's incredible that such an expensive phone comes with faulty hardware like this.
I think I'm gonna contact Samsung again asking for a compensation or something like that, they should pay up for 3 weeks without phone and the loss of data.
zhuk0v said:
Ok, cheers mate. I'm really gutted too, it's incredible that such an expensive phone comes with faulty hardware like this.
I think I'm gonna contact Samsung again asking for a compensation or something like that, they should pay up for 3 weeks without phone and the loss of data.
Click to expand...
Click to collapse
When i sent mine off for repair it went as 16GB model and came back as 32gb model so it's worth asking
Sent from my GT-I9300 using Tapatalk 2
My S3 had all the symptoms of the sudden death problem. It died on overnight charge and would not boot pass the Samsung logo.
Installing the same firmware that was on the phone before it failed did not fix the problem. But... Installing the latest firmware did and allowed the phone to boot normally and I was able to retrieve ALL data from the phone memory. I'm posting this because several people have said that it is not possible to retrieve data from the phone once this problem occurs.
I still intend to leave my phone in for repair but I was at least able to get my data. :good:
I don't think you had actually reached full or half sds. If you had, people were correct that you couldn't flash it.
Before my sds I had several filesystem corruptions which I recovered with backups and rom flashes but these were pre cursars to the actual sds issue.
Everyone should use dropbox auto upload for photos and foldersync for other data as a preventative measure
Sent from my GT-I9300 using Tapatalk 2
You may follow this step by step guide to recover pics from samsung galaxy S3: Samsung galaxy photo recovery
Similar Problem
Canacourse said:
My S3 had all the symptoms of the sudden death problem. It died on overnight charge and would not boot pass the Samsung logo.
Installing the same firmware that was on the phone before it failed did not fix the problem. But... Installing the latest firmware did and allowed the phone to boot normally and I was able to retrieve ALL data from the phone memory. I'm posting this because several people have said that it is not possible to retrieve data from the phone once this problem occurs.
I still intend to leave my phone in for repair but I was at least able to get my data. :good:
Click to expand...
Click to collapse
Hi Canacourse,
how did you manage to overcome this problem? My phone seems to be in a similar state and I am wondering how you got ALL your data back?? Thanks!
christinamoyu said:
You may follow this step by step guide to recover pics from samsung galaxy S3: Samsung galaxy photo recovery
Click to expand...
Click to collapse
This may work if your phone is actually recognized by a pc. If not, like mine, I don't think there is a way to recover the internal memory (unless it's possible to remove memory modules and read stuff off of it??)
dglaboi said:
This may work if your phone is actually recognized by a pc. If not, like mine, I don't think there is a way to recover the internal memory (unless it's possible to remove memory modules and read stuff off of it??)
Click to expand...
Click to collapse
You need to create your own post with all the required info instead of posting in a dead one.
Hi guys
I know about the SanDisk Micro-SD card problem with Samsung Galaxy S3's and I happen to be one of the victims.
My SanDisk Micro-SD 32gb Ultra has had problems in the past. It sometimes says blank sd card but it eventually works again. At one point it said sd card damaged but the card still worked. Up until yesterday it hasn't stopped working for a while but now my phone says blank sd card. I tried putting it into a windows computer but it cannot be detected. When using a usb adapter it just shows a device in drive "?:" and can't do anything with it and when using a micro sd to sd card reader it doesn't show at all. In Mac the micro sd to sd card reader is detectable and shows the size of 32.1 MB and is called "Apple SDXC Reader Media". The micro sd card itself is not detectable it seems. I have tried many device recovery software but none of them work. They all seem to just be scanning the card reader and not the micro sd itself.
Does anyone know how I can recover the Micro-SD card?
It is quite important because I have my school laptop data backed up on it (which was just handed in for a system upgrade and being wiped) and also my phone pictures, videos and other stuff.
Any help will be greatly appreciated
blackhand64 said:
Hi guys
Does anyone know how I can recover the Micro-SD card?
It is quite important because I have my school laptop data backed up on it (which was just handed in for a system upgrade and being wiped) and also my phone pictures, videos and other stuff.
Any help will be greatly appreciated
Click to expand...
Click to collapse
It may be recoverable by a specialist company, But i believe the going rate is approx £900. My first step would be to try sticking it in the freezer for at least 8 hours (but as long as you can manage the longer the better) then try it in your phone, if this works back up all the data and RMA the card to SanDisk. Let this be a lesson to us all that all data on our cards should be backed up regularly, I understand you werent expecting the card to fail but had you lost your phone the result would have been the same.
I doubt you will be able to recovery the data, formatting the card with the sd formatting tool might make the card useable again but I doubt it. When I've had cards corrupt more than once it is best to throw them away and get a different make.
You can try looking for a specialist data recovery expert, locally or on the web - if the data is very valuable to you.
ghostofcain said:
It may be recoverable by a specialist company, But i believe the going rate is approx £900. My first step would be to try sticking it in the freezer for at least 8 hours (but as long as you can manage the longer the better) then try it in your phone, if this works back up all the data and RMA the card to SanDisk. Let this be a lesson to us all that all data on our cards should be backed up regularly, I understand you werent expecting the card to fail but had you lost your phone the result would have been the same.
Click to expand...
Click to collapse
First of all I don't have £900 to throw around, besides the fact it totally isn't worth £900 to get it fixed.
Second, before I start chucking my SD card in the freezer what exactly does freezing it do and how will it help it? You sure it won't just destroy it for good? I can leave it in the freezer for as long as needed as I can't exactly use the card in the mean time.
Thanks for the reply though
Hope I can get it to work
Freezing is a method that may give a brief recovery on some hard disc failures .
Note hard disc never heard of freezing ram or why it could work .
jje
JJEgan said:
Freezing is a method that may give a brief recovery on some hard disc failures .
Note hard disc never heard of freezing ram or why it could work .
jje
Click to expand...
Click to collapse
There's someone around here that reported it worked for them, and it's not gonna do any harm to try. But true it would be at best a temporary fix.
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ghostofcain said:
There's someone around here that reported it worked for them, and it's not gonna do any harm to try. But true it would be at best a temporary fix.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Well I left it in the freezer for almost 24 hours and tried it and it still doesn't work
What do I do
Any other suggestions?
Sent from my GT-I9300 using xda app-developers app
I have the same card, no problems at all.
Gesendet von meinem GT-I9300 ^_^
toterkeks said:
I have the same card, no problems at all.
Gesendet von meinem GT-I9300 ^_^
Click to expand...
Click to collapse
You are lucky enough to have a card without the problem. Doesn't help my situation though....
When did you get it?
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blackhand64 said:
Well I left it in the freezer for almost 24 hours and tried it and it still doesn't work
What do I do
Any other suggestions?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Not a lot.Contact retailer, or SanDisk direct for a replacement card and chalk it down to experience.
This is a known issue with sandisk at the moment. They are replacing cards when they die.
As for data, please look into foldersync for future. Sync data to cloud or computer
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rootSU said:
This is a known issue with sandisk at the moment. They are replacing cards when they die.
As for data, please look into foldersync for future. Sync data to cloud or computer
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Ok then I'll just have to get it replaced.
A thought just occurred to me though.
Before I had my school laptop backed up on my micro-sd card I had it backed up on a usb. Because it was only an 8gb usb I transfered it to my micro sd because it took up too much space. I've heard of software that can recover deleted files from devices. Would it be possible to recover the deleted backup on my usb? The backup in total would have been about 1 - 2gb. If so, what free program could I use to recover it?
Thanks in advance
Possibly. As an IT support engineer, I don't want to get your hopes up though.
Things like NTFS get back may work but most if them are not free.
I took Handy recovery 1 (free version) from a bootable cd tool once, you could try that and may recover a small amount of data but its always safest to assume it gone.
The more you use the usb device, the less chance you have of recovery
http://db.tt/VQwJwHoI
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No worries mine died after 5 minutes of use bought from amazon 64gb ultra sdxc .I had it working but the data I put in gets erased immediately and if I reboot my phone the data is still there then it shows 59.47 gb as full seconds later blank sd or damaged error.now it just won't format in any way fat 32 or exfat.im rma back to Sandisk in the morning.
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rootSU said:
Possibly. As an IT support engineer, I don't want to get your hopes up though.
Things like NTFS get back may work but most if them are not free.
I took Handy recovery 1 (free version) from a bootable cd tool once, you could try that and may recover a small amount of data but its always safest to assume it gone.
The more you use the usb device, the less chance you have of recovery
http://db.tt/VQwJwHoI
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
If nothing works then I may take it to my school IT guys (when school starts again, currently holidays)
Think they would have something to fix the card or recover the data?
It depends on the state.
The media has a File System. This could be FAT32, NTFS, exFAT etc. Essentially (without going technical) imagine these file systems as a database table. When you add a file to the media, an entry is written to the table to identify the exact location of the file on the media. That way, when an operating system views the card and the user accesses a file, the table tells the OS where to look for the file.
Typically with these file systems, when you delete the file, the file remains. Only the Table entry is removed. The OS can no longer locate the file. the OS is shown the free space as per what the table says - not what is really the truth.
So once a file is deleted, 3rd party applications can scan the media and find the files (without using the table).
Of course there is a problem in that any space that the table shows as unallocated (you deleted the file), new files will overwrite the old files. That is when the data becomes unrecoverable.
So yes, it's possible that even if the formatted filesystem is damaged, the data on the media can be recovered. But if you added new files since, then the chances are the unreferenced data has been actually overwritten. In this case, it is gone.
rootSU said:
It depends on the state.
The media has a File System. This could be FAT32, NTFS, exFAT etc.
So yes, it's possible that even if the formatted filesystem is damaged, the data on the media can be recovered. But if you added new files since, then the chances are the unreferenced data has been actually overwritten. In this case, it is gone.
Click to expand...
Click to collapse
What file system are you taking about here? The damaged file system (micro-sd card) can't have new files added to it as it is inaccessible. It also has not been formatted since the problem. The usb with the deleted files is not damaged and not formatted but I have put new files on it since. Sounds like you're combining the two different devices. Sorry if this is a bit confusing.
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blackhand64 said:
What file system are you taking about here? The damaged file system (micro-sd card) can't have new files added to it as it is inaccessible. It also has not been formatted since the problem. The usb with the deleted files is not damaged and not formatted but I have put new files on it since. Sounds like you're combining the two different devices. Sorry if this is a bit confusing.
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Click to expand...
Click to collapse
Both; I am answering the question for both devices at once. I'm not confused
rootSU said:
Both; I am answering the question for both devices at once. I'm not confused
Click to expand...
Click to collapse
Ok. I thunk I'm da confused one
Anyway, so basically you're saying that it is possible for the IT guys at my school to fix the micro sd card and recover its data right? I don't think I'm going to bother trying to recover the deleted one on my usb.
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The s3 doesn't play very well with sandisk cards in general (samsung confirmed this) . I personally use a pny and have no issues, I would suggest trying to return the card and get a different brand.
Sent from my SPH-L710 using Tapatalk 2
Hi XDA people...
I have a GT-i9300 which I am having a strange problem with....The Internal memory appears as 11gb or so total, I have approximately 1gb of data all up on the internal memory(no external sd card) and the available memory, over the course of about 2-3 days gradually disappears to zero. Reformat of /data fixes it temporarily but then it just starts again. I have had this running custom ROMs (CM10, Foxhound, Paranoid Android 3+) and have reflashed stock, all seem to have the same problem. I have dropped this phone in water (not fully submerged) and successfully dried it out, cleaned with IPA, etc, and everything else appears to work apart from an intermittent cell network dropout issue, but is workable. Obviously due to the water damage warranty repair is out of the question, and have checked the eMMC brickbug thing and comes back with insane chip. so my questions are these.
a) Any ideas what could be causing the slow memory disappearance?
b) Does having an insane chip have anything to do with this?
c) Any suggestions for possible fixes?
Have contacted Samsung and they recommend mainboard replacement, but even if I did it myself its almost the same price as a new s3, and may not fix the problem.
Any help would be very much appreciated...
Not really related but part of the memory may be in your old sdcard (before upgrading to 4.2) so read the link in my signature about that first. Make sure you copy any data there over to the new location.
Have you tried using "Disk Usage" to ascertain where this data could be? Its a great app if not.
rootSU said:
Not really related but part of the memory may be in your old sdcard (before upgrading to 4.2) so read the link in my signature about that first. Make sure you copy any data there over to the new location.
Have you tried using "Disk Usage" to ascertain where this data could be? Its a great app if not.
Click to expand...
Click to collapse
Hi Thanks for the prompt reply,
While I school myself and go through the links you've posted, I've taken a couple of screenshots to show what I'm encountering. the first from settings/storage, and the second using "Disk Usage"
I read about another user having this issue and I think it was an app that was crashing and waa writing log files every couple of minutes.
Sorry I can't be of more help but somewhere you might find a folder full of hundreds of log files.
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What would be the best way to look for said log files?
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I bought a SanDisk Ultra 32gb microsd card to use it with my Galaxy S4 GT-I9500 several months ago, I've been using it with no hassle for a while now. Few days ago, my device stopped recognising the card, as if it didn't even exist. So what I did was insert the microsd into my laptop using an adapter, and I could see all the files intact and safe. The problem is, I cannot copy the files off the card, it's like it keeps disconnecting every about 10secs, once a copy or move operation starts, it goes about 10% and then stops, forcing me to cancel the operation, and sometimes it doesn't even start. The files are there, i can view them, i just cannot copy them. I want to copy the files off in order to format the microsd card to be able to use it again.
Another major problem is, files and complete folders are disappearing! I lost my photos folder and all my music folder (luckily i have a backup of those).
I have read somewhere that SanDisk manufactured faulty 32gb cards, and i get to return it and get a replacement, but i bought it from Amazon and i shipped internationally, it will be very cost inefficient to return it. Any suggestions?
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Well, I am not really sure about flash deives but if a hdd shows a behaviour like this, most of the time one or more sectors are corrupted and need to be remapped. You could try chkdsk on your card.
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razor411 said:
Well, I am not really sure about flash deives but if a hdd shows a behaviour like this, most of the time one or more sectors are corrupted and need to be remapped. You could try chkdsk on your card.
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Yepp tried that, it said it found some errors and that it fixed them, same problem though.
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Well, try the tools on ultimate boot cd. I dont recall the names but these tools helped me a few times.
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similar issue
Hi,
am facing similar problem on my SD card, i have been using this card as ext2 and fat32 dual partition mode and now suddenly the files from fat32 partitions are getting deleted, tried chkdsk and it did repair some bad sector but i am still facing the issue.
any suggestions or should i just replace my sd card.
thanks in advance.
This might be a bit late but I'm just posting so that others having the same problem can benefit from this.
After the described problem above happened, I gave up on retrieving the files on the card after many many failed attempts in various ways (copying individual files, backing up the card, used some 3rd party apps) but nothing seemed to work.
So I went ahead and formatted the card to FAT32 using my laptop, copied a few songs to it and it seemed to work well. Few hours later, the same problem happens. I tried using the exFAT format, did the same with different songs (to rule out the songs themselves being corrupted), but still had the same problem few hours later. My last trial was formatting it to FAT32 but using my galaxy S4 this time, and with no surprise, the same problem persisted. At that stage I gave up on the card.
I contacted SanDisk support using the live chat feature on their website, before I told him my problem, I asked him to check if my card has the new firmware or not (they manufactured some faulty cards and blamed it on the old firmware they used). He told me it did have the new firmware, and then I realized that my card was corrupted beyond repair. He asked me for some information to ask for a replacement. I didn't replace it because shipping it back would cost a lot, but id you're living in the states then just replace it.
On another note, I am not going to buy another SanDisk card, I will be trying samsung cards as they seem to have very good reviews.
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