What I have to do before sony service? - Sony Xperia P, U, Sola, Go

Hi.
I have some problems with my mini jack. When I plug headphones it sometimes work sometimes not. I think it is messed up. Phone still has waranity, so maybe they fix it.
My question is:
What I have to do before I leave my phone in service center?
Do I have to relock my bootloader or just flash stock ICS?
will they check software if phone has hardware problem?
Thanks in advance!
Cheers
Cwikla

You should relock the bootloader and restore drm keys of possible.
Relocking bootloader is a must as it is the first thing they check.
Relocking the bl should be enough but sometimes sony checks more deeper for the drm keys. So if you have backed up then restore your TA.
And you should flash the latest stock firmware.
They must probably will check bootloader status.

When my touchscreen wasnt working correctly, i just flashed ICS and relocked bootloader without restoring drm keys (i didnt backed it up when i unlocked). Apearrently they didn't checked the software and just sent me a new phone.
If you just relock the bootloader they can check the drm keys and will know you unlocked it before. But I don't see a reason why they will remove your warranty because of that, giving the fact that nothing software-wise can screw your headphone jack.

@Twski
Depends on the employee who checks your phone. If he checks for drm keys then he knows that you unblocked your bootloader and your warranty is void.
But mostly they just check the bootloader status like they did last time.
And unlocking the bootloader will void the warranty no matter what the problem is. While unlocking the bootloader they clearly told you that.

Hamza Murad said:
You should relock the bootloader and restore drm keys of possible.
Relocking bootloader is a must as it is the first thing they check.
Relocking the bl should be enough but sometimes sony checks more deeper for the drm keys. So if you have backed up then restore your TA.
And you should flash the latest stock firmware.
They must probably will check bootloader status.
Click to expand...
Click to collapse
Twski said:
When my touchscreen wasnt working correctly, i just flashed ICS and relocked bootloader without restoring drm keys (i didnt backed it up when i unlocked). Apearrently they didn't checked the software and just sent me a new phone.
If you just relock the bootloader they can check the drm keys and will know you unlocked it before. But I don't see a reason why they will remove your warranty because of that, giving the fact that nothing software-wise can screw your headphone jack.
Click to expand...
Click to collapse
Hamza Murad said:
@Twski
Depends on the employee who checks your phone. If he checks for drm keys then he knows that you unblocked your bootloader and your warranty is void.
But mostly they just check the bootloader status like they did last time.
And unlocking the bootloader will void the warranty no matter what the problem is. While unlocking the bootloader they clearly told you that.
Click to expand...
Click to collapse
Thank you guys for reply!
I will relock bootloader, flash latest stock and go to sony service.
Edit: And if I want to unlock it again after it return to me, the procedure is the same like 1st time unlocking?

Yes.

Related

Unlocking bootloader from Live with Walkman

I researched about the matter, and reached some conclusions:
- I don't want to use the TEST POINTER method, I really don't care about OTA updates or Track ID app (as far as I know there are no more consequences), Shazam and Soundhound do the same
- I would like to unlock the bootloader in some manner that, if I need to relock the warranty will still be valid (same goes for root, but I guess flashing an original firmware unroots the device)
That said, found the official instructions to unlock the BL, but still have the main question: is it the procedure completely reversible? Also, is it free?
Thanks in advance. Also really appreciate if someone corrects something wrong I said.
Maxxd01 said:
I researched about the matter, and reached some conclusions:
- I don't want to use the TEST POINTER method, I really don't care about OTA updates or Track ID app (as far as I know there are no more consequences), Shazam and Soundhound do the same
- I would like to unlock the bootloader in some manner that, if I need to relock the warranty will still be valid (same goes for root, but I guess flashing an original firmware unroots the device)
That said, found the official instructions to unlock the BL, but still have the main question: is it the procedure completely reversible? Also, is it free?
Thanks in advance. Also really appreciate if someone corrects something wrong I said.
Click to expand...
Click to collapse
you can still relock your bootloader and receive official sony updates, but the problem is, you loose DRM(in which if sony finds out, you still lose warranty).
i found this thread and said that DRM cannot be restored :/
I don't know about non free relocking if it will be able to restore DRM though.
oh and by the way, this thread provides the easiest way to unlock and relock your bootloader for free.
goodluck and enjoy
DRM cannot be restored at all.
Install TrackID from market and it will work.
Bootloader can be relocked, doesn't matter how you unlocked.
And yes, it is free.
Sent from my WT19i using xda premium
Someguyfromhell said:
DRM cannot be restored at all.
Install TrackID from market and it will work.
Bootloader can be relocked, doesn't matter how you unlocked.
And yes, it is free.
Sent from my WT19i using xda premium
Click to expand...
Click to collapse
Ok, so I suppose the DRM Keys only affect the OTA updates (how should we care if we are unlocking BL for custom ROMs
So, I suppose if I have a problem on my Live (but it still turns on), I apply an OFW and then relock it, it's a matter of luck if the techical assistance is going to check if the DRM is still valid or not.
What method do you advice to unlock the BL?
Maxxd01 said:
Ok, so I suppose the DRM Keys only affect the OTA updates (how should we care if we are unlocking BL for custom ROMs
So, I suppose if I have a problem on my Live (but it still turns on), I apply an OFW and then relock it, it's a matter of luck if the techical assistance is going to check if the DRM is still valid or not.
What method do you advice to unlock the BL?
Click to expand...
Click to collapse
Method, pick which is better for you. I used official method, no messing with cables.
Sent from my WT19i using xda premium
Unlock it the way you prefer to it does not matter it will lose warranty any way it is just luck if they will check it or not at the service center. Any way it is really hard to completely brick your phone unless you don't know what you are doing. The main difference is with the test point method you are able to update using seus without problems and it looks more complicated than it really is I only used a clip
just a question about unlocking thru official method.
since you would have to get the unlock key directly from Sony.
would they be able to track your phone since you will be giving them some details like your name, IMEI, email etc. to get the unlock code?
do the service centers have access to that database?
There are no Sony Mobile Service Centers, phones need to be taken back to shop and they use service of specific mobile repair shop.
Depending on what reason you need to take it back, they might want to check it or not. No one has so far done this, so we have no information.
What is DRM and Track ID ?
I want to unlock bootloader my phone, but I am still confused, what is the risk of a official bootloader from sony ? What is DRM and Track ID ? what is its usefulness for wt19i?
sorry my english is not good
dianfajar said:
I want to unlock bootloader my phone, but I am still confused, what is the risk of a official bootloader from sony ? What is DRM and Track ID ? what is its usefulness for wt19i?
sorry my english is not good
Click to expand...
Click to collapse
There is no risk either way the difference is that with the official method you will lose your drm (Digital rights management) and the official support of track id (the app from se that you use to search for the info of a song playing in the radio or the tv etc.) meanwhile using the test point method you will not lose them. If you want to install a custom rom like cm9 or miui you need to unlock your bootloader to be able to flash the custom kernels those roms need.
can you save DRM with CWM backup before unlocking bootloader?
manilu001 said:
can you save DRM with CWM backup before unlocking bootloader?
Click to expand...
Click to collapse
Nope, DRM is not saved in CWM backup.
Sent from my WT19i using xda premium
Thanks in advance for all helpfull answers.
I just want to understand the following. Some Live's come with "unlock bootloader allowed"="no" others ="yes". What does that means and more important: what are the implications?
I cannot understand the difference because as fair as I understand right now, all live's (branded/sim unlocked or not) are unlockable (referring to bootloader).
Maxxd01 said:
Thanks in advance for all helpfull answers.
I just want to understand the following. Some Live's come with "unlock bootloader allowed"="no" others ="yes". What does that means and more important: what are the implications?
I cannot understand the difference because as fair as I understand right now, all live's (branded/sim unlocked or not) are unlockable (referring to bootloader).
Click to expand...
Click to collapse
When they come with boot loader unlock : no it is a branded sim locked phone in which case you can unlock bootloader but you will have no access to fastboot meaning you are unable to flash a custom kernel, also there will be no way you can officially unlock the bootloader so will have to use the test point method and of course you will need to pay to fully unlock your phone to be able to access fastboot and flash custom kernels.
Did I miss something??
ginryu said:
When they come with boot loader unlock : no it is a branded sim locked phone in which case you can unlock bootloader but you will have no access to fastboot meaning you are unable to flash a custom kernel, also there will be no way you can officially unlock the bootloader so will have to use the test point method and of course you will need to pay to fully unlock your phone to be able to access fastboot and flash custom kernels.
Did I miss something??
Click to expand...
Click to collapse
So, for sim locked branded phones ("no")
- To unlock the bootloader: test point method
- Access fastboot: use (and pay) through wotan server
Am I right? I never though that was two different problems.
Maxxd01 said:
So, for sim locked branded phones ("no")
- To unlock the bootloader: test point method
- Access fastboot: use (and pay) through wotan server
Am I right? I never though that was two different problems.
Click to expand...
Click to collapse
I'm not really sure about Wotan server however I'm pretty sure about setool and omnius and if you are willing to pay the phone will be fully unlocked (bootloader, sim and fastboot) with one procedure using the test point method.
ginryu said:
When they come with boot loader unlock : no it is a branded sim locked phone in which case you can unlock bootloader but you will have no access to fastboot meaning you are unable to flash a custom kernel, also there will be no way you can officially unlock the bootloader so will have to use the test point method and of course you will need to pay to fully unlock your phone to be able to access fastboot and flash custom kernels.
Did I miss something??
Click to expand...
Click to collapse
So, I'm curious, if I have branded sim lock Live ("no" bootloader) can I install an original firmware without using an official channel? Do I need fastboot access?
I'm asking because I'm almost sure that my carrier will not update the Live to 4.0, so I suppose I have to use some other tool in order to install it.
Maxxd01 said:
So, I'm curious, if I have branded sim lock Live ("no" bootloader) can I install an original firmware without using an official channel? Do I need fastboot access?
I'm asking because I'm almost sure that my carrier will not update the Live to 4.0, so I suppose I have to use some other tool in order to install it.
Click to expand...
Click to collapse
you can debrand (install a generic firmware) your phone using wotan server for free and as i know it will also change your product code so next time and official sony update is available your phone will get it.
thancks! its helps...
another noob question from me
can i relock BL from test point method?
n do i have to flash stock kernel before relock?
i'm using rage kernel right now.
sent from my Walkman

what kind of Unlocking Bootloader did you use??!??

as the title, did you use the OFFICIAL METHOD, or theTEST POINT ONE??!??
maybe... why?!? and what do you think about the quest of warranty back?
PeppeBove said:
as the title, did you use the OFFICIAL METHOD, or theTEST POINT ONE??!??
maybe... why?!? and what do you think about the quest of warranty back?
Click to expand...
Click to collapse
well test point method is better because by following this method you will never lose drm keys and in official method you will lose these keys and you will never get it back. and your warrenty will be avoided in official method even if you relock the bootloader.
Official method.
Phone went to warranty, relocked bootloader, flashed stock firmware, had no problems. Touchscreen was replaced due to installing wrong ROM.

relocking the bootloader????

I have unlocked the bootloader and now i found that there are ways to root to root phone without unlocking the bootloader is it possible to relock the bootloader without losing any phone capabilities.
If you've already unlocked there's absolutely no point in relocking it, you get more freedom and benefit more from an unlocked bootloader eg custom kernels and roms
i just want to know what is the way and suppose i want to give them for warranty repair so i should be prepared lol
Amritttt said:
i just want to know what is the way and suppose i want to give them for warranty repair so i should be prepared lol
Click to expand...
Click to collapse
If you used TA backup after rooting and BEFORE unlocking, you can return the phone to a fully LOCKED state as if you had never unlocked it.
If you didn't do a TA backup, you can only relock it and thus the reseller/repair centre know what you did.
i never made any TA backup it wasn't available that time there was no root that time without unlocking it.
Amritttt said:
i never made any TA backup it wasn't available that time there was no root that time without unlocking it.
Click to expand...
Click to collapse
Then you can't return to completely stock. The relocked notice will give you away.
LenAsh said:
Then you can't return to completely stock. The relocked notice will give you away.
Click to expand...
Click to collapse
Look at Xperiafirmware.com -> "Sony XPERIA Z2 D6503 - Android 4.4.2 - firmware 17.1.2.A.0.314". There is a solution to re-lock the bootloader.

About rooting.

Hi all.
My questions should have already been answered but I want definitive and up to date answers, since this will be my first sony device in years and I wouldn't want to waste my money.
So, here we go!
1) Can I root my device without loosing warranty?
2) I saw there is a ta backup utility, if I use this my warranty will be okay if i restore before sending in the device?
3) I found a 4 month used one, at a good price and I want to check if it has been rooted and in conclusion if the warranty is valid or not. How can I do this?
Again I am deeply sorry for asking!
EDIT:
Found this, is this valid?
http://forum.xda-developers.com/showthread.php?p=53908905&highlight=warranty#post53908905
Can I root and just unroot be ok?
What about flashing roms on locked bootloader?
If I restore my stock rom would I still be covered as long as we talk about warranty?
Sony has changed their warrenty recently
Rooting doesnt void your warreny but breaks ota updates untill you undo and unroot the device
You can flash a FTF using flashtool to restore totaly stock firmware if you want
Xperia warrenties are valid from when you purchase
Given proof of purchase and date of purchase your warrenty will start there
2 years insternational warrenty for all devices
If a device has been rooted it will most likely have superuser or supersu app
And if it doesnt you can just check using root checket, and even then you can just flash a FTF file to fully factory reset the device
Envious_Data said:
Sony has changed their warrenty recently
Rooting doesnt void your warreny but breaks ota updates untill you undo and unroot the device
You can flash a FTF using flashtool to restore totaly stock firmware if you want
Xperia warrenties are valid from when you purchase
Given proof of purchase and date of purchase your warrenty will start there
2 years insternational warrenty for all devices
If a device has been rooted it will most likely have superuser or supersu app
And if it doesnt you can just check using root checket, and even then you can just flash a FTF file to fully factory reset the device
Click to expand...
Click to collapse
What about the TA Partition?
Is there any way to check if this is ok or not?
Unlocking the bootloader voids warranty, right?
P.S. Could you send me a link about Sony changing it's warranty, can't find it.
nfsmw_gr said:
What about the TA Partition?
Is there any way to check if this is ok or not?
Unlocking the bootloader voids warranty, right?
P.S. Could you send me a link about Sony changing it's warranty, can't find it.
Click to expand...
Click to collapse
Ta partition, its currently imposible to check its contents
Unlocking your bootloader will wipe your TA and void your warrenty
The warrenty info should be somewhere on the sonymobile website
Envious_Data said:
Ta partition, its currently imposible to check its contents
Unlocking your bootloader will wipe your TA and void your warrenty
The warrenty info should be somewhere on the sonymobile website
Click to expand...
Click to collapse
Thanks again mate.
nfsmw_gr said:
Thanks again mate.
Click to expand...
Click to collapse
Oh.. Relocking your bootloader doesnt bring back its contents, aka DRM keys
Also Nothing is lost exept warrenty when unlocking your bootloader however this varies depending on your country, branding or version of the unit
Most versions just lose X-reality
Envious_Data said:
Oh.. Relocking your bootloader doesnt bring back its contents, aka DRM keys
Also Nothing is lost exept warrenty when unlocking your bootloader however this varies depending on your country, branding or version of the unit
Most versions just lose X-reality
Click to expand...
Click to collapse
Got it.
If I had backed up the TA Partition (which contains the DRM keys) and flashed stock firmware, restored the keys and relocked my bl, would I be ok?
So the only way to lose warranty is unlock the bootloader?
If i flash a rom, on locked bl, my warranty would be ok after I unrooted and restored factory firmware?
nfsmw_gr said:
Got it.
If I had backed up the TA Partition (which contains the DRM keys) and flashed stock firmware, restored the keys and relocked my bl, would I be ok?
So the only way to lose warranty is unlock the bootloader?
If i flash a rom, on locked bl, my warranty would be ok after I unrooted and restored factory firmware?
Click to expand...
Click to collapse
Restoring your TA relocks your bootloader
1. Backup TA
2. Unlock bootloader
2. Rom/kernel flashing time
3. Flash totaly stock kernel (from ftf)
4. Restore TA
Restoring your TA brings back your warrenty :/
Flashing a rom on Locked BL i dont know that affects the warrenty because ive never fully read it/cared for it
Restoring stock fw should reinstate the warrenty because the device isnt concidered modified
I think to get the best info, go and find the sony mobile warrenty info
Envious_Data said:
Restoring your TA relocks your bootloader
1. Backup TA
2. Unlock bootloader
2. Rom/kernel flashing time
3. Flash totaly stock kernel (from ftf)
4. Restore TA
Restoring your TA brings back your warrenty :/
Flashing a rom on Locked BL i dont know that affects the warrenty because ive never fully read it/cared for it
Restoring stock fw should reinstate the warrenty because the device isnt concidered modified
I think to get the best info, go and find the sony mobile warrenty info
Click to expand...
Click to collapse
Now all my questions have been answered.
Thanks man, much appreciated!

Nougat, locked bootloader and DRM hack?

Hi.
Last year I unlocked bootloader and rooted my Z5C before it was possible to backup the TA and now I'm a bit lost in what to do. Yesterday I used Flashtool to install 32.3.A.0.378 but the problem is the DRM is gone. I have a locked bootloader so apps that check for this finally work. Therefore, if possible, I want to stay on locked bootloader a bit if it's possible to put in a DRM hack so camera pictures are nice again.
Is it possible to keep bootloader locked and install AndroPlus kernel? Or is there another way of getting DRM back without unlocking?
Device is not rooted and there's no recovery on it. But it's smooth like hell! :laugh:
Any suggestions?
No, not possible.
If you want a kernel with drm fix, you have to unlock bootloader
Gewiz said:
No, not possible.
If you want a kernel with drm fix, you have to unlock bootloader
Click to expand...
Click to collapse
Thanks a bunch. Unlocking it is...

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