[Q] Rainbow on the screen - Moto E Q&A, Help & Troubleshooting

Hello,
I see strange "rainbow" colors on my phone's screen - especially red and blue, when displaying pure white background with full brightness. The color bars are moving up and down, when I'm angling phone. It's not bothering me when displaying photos or something with many colors, but it's annoying when reading a page with pure white background.
I'm attaching some photos. Do you have the same issue? Is it a cause for warranty replacement?

Not having this type of issue.First Clean your screen with a cloth and if it doesnt work ask Flipkart for Replacement

Don't worry dude. It's a low-quality-screen-thingy. Even without white screen try turning your mobile at different angles. Colours subdue. It's to be expected at such a low cost. For this baby, look at the screen only straight-on. Anywhere else and colours blanch.
Sent from my XT1022

@Srinadh - Unfortunately cleaning doesn't help. I buyed my phone from European distribution - do you mean that Flipkart is responsible for all devices or you though that I buyed it directly from Flipkart?
@loneagl - The problem is, these bars are visible even when looking straight at the screen. Do you have this issue too?

I thought that you bought directly from Flipkart... and Flipkart is responsible only for Indian Moto E's

Related

Blue Vertical Lines In Sunlight

Hey guys. Was out and about the other day and was using my phone and as I tilted the phone down out of the glare of the sun I noticed some weird vertical lines on my screen. Each evenly spaced same colour etc.
I can not replicate the effect unless there is large amounts of light or im outside in real light. BEAR IN MIND ITS ONLY VISIBLE AT CERTAIN ANGLES.
The lines don't appear on any pictures or hinder the video. They ar only visible during sunlight.
What im wondering has anybody else got this I will say issue. Or any insight as to what it could be? If there's a problem Carphone warehouse will want to repair it and not give me a swap for a new phone. What light does anyone have to share. Or am I just being paranoid?
My Titan is exactly the same, I think its just the way the screen works and is nothing to worry about.
Hazeno said:
Hey guys. Was out and about the other day and was using my phone and as I tilted the phone down out of the glare of the sun I noticed some weird vertical lines on my screen. Each evenly spaced same colour etc.
I can not replicate the effect unless there is large amounts of light or im outside in real light. BEAR IN MIND ITS ONLY VISIBLE AT CERTAIN ANGLES.
The lines don't appear on any pictures or hinder the video. They ar only visible during sunlight.
What im wondering has anybody else got this I will say issue. Or any insight as to what it could be? If there's a problem Carphone warehouse will want to repair it and not give me a swap for a new phone. What light does anyone have to share. Or am I just being paranoid?
Click to expand...
Click to collapse
I've got mine from Carphone warehouse. Haven't noticed this yet. They will replace it for you within 28 days. Else it goes to HTC for repairs. However, where did you find this sunlight? It's been so gloomy out here. BTW as mentioned above, this could be just the normal screen behaviour. The other two issues with screen that have come up so far are - the pink dot in the middle and grey keys visible on white background. Nothing back from HTC.
Hold your Titan with the screen directly facing you, at about 3/4 arms' length (as in, just sorta normally with your elbow bent a little) under diffuse light, with the phone powered up and the screen off.
Then tilt the phone backwards. As you get about 3/4 of the way back, you might see a regular pattern of thin stripes running up and and down on the screen.
They are not visible when the screen is powered up. I think it's just a normal part of the way the LCD panel works. As an analog, on my Dell Venue Pro, I could see a grid of dots under its AMOLED screen when looking closely at an oblique angle similar to as described above.
I also have a matte finish screen protector on my Titan, which might be making this more pronounced. In any case, it is absolutely *not* happening when the screen is powered up -- even in black areas of the screen.
Hmmm... Maybe it's a future charging grid.
have you guys noticed anything new in regard to htc amaze blue lines. i just go the phone a week ago and i have been noticying the same things. any new info thank.
My Titan also has these blue vertical lines, and it is seen only in daylight with screen off.
I see the same too but I thought it was from my screen protector...

[Q] Screen burn-in?

I'v noticed a burn in signs somewhere in the middle of the screen (later I'll take a photo), its looks like a little shadow, darker...
Seen it only when I used RGB screens...
There is something to do (without replacing the screen)?
I'v heard about 2 options, donno how much its safe or will effect:
1. Using Jscreenfix - most for stuck pixels (its not the situation) but maybe it will do something after running few hours
2. Use blank white screen for few hours while the phone is on.
some says with full brightness, some says with low brightness, some says it will burn in the screen and will cause more damage....
Do you have any experiance with these 'methods' or any other tips to get it fix or halfix?
Thanks!
Are you using a non-oem battery? I order one from eBay (yes, I know ugh) and it was a snug fit and caused dark spots on the screen from the pressure.
Mine has a dark spot too, right in the middle of the screen. Looks almost like a shadow. I noticed it the first day I purchased the phone, within 2 minutes of first turning it on so its not burn-in. Its more noticeable for me on white screens like the google search page. I seem to recall one of the many cell phone models I've owned also having this problem. Maybe EVO?
Personally it doesn't bother me but I could see how it would drive others nuts.
I can personally vouch for the jscreenfix when you have issues with stuck pixels, however i dont think it will do anything for a burn in or dead pixel. I had a cluster of 4 or 5 pixels on an old blackberry of mine get stuck and played that jscreenfix for hour or two and it brought them back. But like I said I don't see that helping with a burn in though, if that is your issue.
Here's a picture of this burn-in, bad quality but can't miss the 'shadow' ...
@jrebo - I'm using the original motorola's battery.
Any chance it will 'fix itself' or there is nothing to do?
What about the option of using a white blank screen on with low/high brightness ? will it make it worst or its possible help?
Thanks!
I have a white spot in the middle of my screen and I've been using the oem battery.
Sent from my MB855 using xda premium
Why these dark spots / clouds appears anyway?
Seems like its happening at lots of smartphones...
I have a Nexus One which have a top notification/status bar burn in - maybe because it was on the stock rom with the white bg and set to be shown all the time.
But here its looks different, as you mention - cloud / smoke / dark spots...
Still not sure if keeping the phone on with full white BG will do the job or will **** it up more.... also not sure what brightness should use with this white bg...high or low...
@jrebo - about the replacement battery you bought, after how much time using this non-oem battery you've notice these dark spots ?
I'm considering to buy another battery from ebay (there is no other place here to buy oem batteries for photon) seems like there are some 'OEM' batteris (HF5X) out there with tag price of ~10$, not sure if its real or knockoff and what problem could it cause...
screen burn in can not occure on lcd and plasma displays since there is no phosphorous layer that the colors are being shot through... however there is something similar but its not permanent... pixels of other colors are not releasing there charge so they end up not going back to their neutral state. To cure this issue you get any one of the apps out there that run your screen through random colors every so often or leave the phone off and with no battery for a few days that will get rid of the immage permanence that you see. if that area on your screen is showing a cloud that does not match your current wallpaper than there is some other issue going on. and to cure that i have no clue lol

[Q] Can the tint be fixed?

Hi, I recently bought an Galaxy S3. And i noticed that in the lower quarter of the screen looks a bit "whitier" than the rest of the screen. The rest of the screen doesn't have any colour in particular is just that the white looks more warmer. Before anything i should clarify that is visible looking directly to the screen. The real issue is with a grey background, like the market or the antutu background. That part of the screen looks more blue-ish or darker than the rest.
Well i talked with the salesman who sold me my device. He talked with him supplier and don't consider that the lower tint it's enough for a exchange.
Now, what intrigues me. Is that is only visible on a gray background( market, or antutu for example) But i test the display with *#0*# with the three different colour (blue, green or red) i don't notice any difference on the screen. The same with a white background there is no visible tint.
I really don't know what else to do. Could somebody explain to me why is only visible on grey background and not visible on a pure white screen?
Another question i ask my self. If the the tint is blue-ish. Is due to an over saturation of the blue pixels? If so, can this be "fixable" wearing the blue pixels on that part of the screen?
Thanks.
Try the app "Screen Adjuster" Increasing red and green will make it look less blue. Try it in increments of 5. There will eventually be a color temperature adjuster hack like there is for the Galaxy Nexus.
That helped to hide the effect a little. But the question remains. Which is the cause of the variation of colour temperature on different parts of the screen?
cba1986 said:
That helped to hide the effect a little. But the question remains. Which is the cause of the variation of colour temperature on different parts of the screen?
Click to expand...
Click to collapse
Defective screen. They should replace the phone. Or send it to Samsung for service.
Thats a bad screen I had the exact same problem. There are a cupple of threads here at xda and also on Swedish site swedroid. Some people get an accepted doa . I did not. However in the shipping from the service point to my retailer they broke my phone so I got a refund (lucky me). And my new phone is much, much better!
Skickat från min GT-I9300 via Tapatalk 2
gwlaw99 said:
Defective screen. They should replace the phone. Or send it to Samsung for service.
Click to expand...
Click to collapse
I think the exact same thing. But the salesman who sold me the phone don't think is a deffective screen because he couldn't saw anything when i showed to him.
The problem is that i couldnt show him concret evidence of this issue with the screen.
There is way to contact with samsung directly?
What about this:
If the the tint is blue-ish. Is due to an over saturation of the blue pixels? If so, can this be "fixable" wearing the blue pixels on that part of the screen?
BUMP
More than 250 views and nobody has anything to say?

several non responsive pixels on my v30+

I ran a dead pixel checker and find several non responsive pixels on the black test. Everything is black except several tiny little white pin pricks of light. They very in intensity and location but moately towards the top of the screen and on the left hand side.
Anyone else have a similar issue? I am with tmobile ill have to do an exchange while i am in my 14 day remorse period. Honestly i dont see them under normal operating conditions just when i run the test.
What's everyone elses experience??
How are the pixels lighting up if they're dead?
OLED only lights to display is my understanding, so it would have to be the opposite (white screen showing black pixels) for it to be bad.
Why would i have a totally black screen and then a few white pixels? I googled it and the results i got back is they may be stuck on not turning off. I just want to know if anyone else has similar results. Ill call LG i guess and ask them too. Also more results i got back call it a dead or non responsive pixel. They should all be turning off and i should have a perfectly black screen, but that is not happening.
Called lg and they confirmed there should no white pixels on a totally black screen of course i already knew this but wanted to start a trouble ticket and report. Guess ill be doing an exchange and hope the next one is ok.

Yellowish / Warm screen on the international S9 plus?

I have the Indian version/ exynos version of the S9 plus, and the screen seems to be overtly warm or yellow throughout. The whites are mildly yellow instead of white.
I tried everything. Changed the screen mode from adaptive to basic to cinema to photos. Still warm. I tried reducing the reds also. Still a bit yellow. Is this a problem with other users as well? Anyone can help me with this? Do I need to send it for replacement?
I've seen a lot of devices in stores (UK) and most of them -but not all- have a cool white temperature.
As with all panels, unfortunately this boils down to a lottery. I'd suggest you try to replace your phone if you're not happy with it and hope for a better white balance on the next one.
My first S9+ had cool whites but uniformity issues (left side cooler than right side) along with black crush. My 2nd unit has good uniformity, cool whites but sadly still black crush.
Actually it might be worth checking the thread about the colour blending https://forum.xda-developers.com/galaxy-s9-plus/help/colour-blending-blacks-problem-t3765385 and see if your device has this problem before you make a decision. If you like watching video on your device, it is a much more serious issue than white balance.
th.android said:
I've seen a lot of devices in stores (UK) and most of them -but not all- have a cool white temperature.
As with all panels, unfortunately this boils down to a lottery. I'd suggest you try to replace your phone if you're not happy with it and hope for a better white balance on the next one.
My first S9+ had cool whites but uniformity issues (left side cooler than right side) along with black crush. My 2nd unit has good uniformity, cool whites but sadly still black crush.
Actually it might be worth checking the thread about the colour blending https://forum.xda-developers.com/galaxy-s9-plus/help/colour-blending-blacks-problem-t3765385 and see if your device has this problem before you make a decision. If you like watching video on your device, it is a much more serious issue than white balance.
Click to expand...
Click to collapse
Thanks for the suggestion. I went through it and posted it there as well. I don't have the black crush problem (lucky me i guess?), but this yellow tint is unbearable. I think I'll go to the store and show it to them.
Hi,
This is a stupid question (maybe): don't you have the blue light filter on, have you?
IndDoc said:
I have the Indian version/ exynos version of the S9 plus, and the screen seems to be overtly warm or yellow throughout. The whites are mildly yellow instead of white.
I tried everything. Changed the screen mode from adaptive to basic to cinema to photos. Still warm. I tried reducing the reds also. Still a bit yellow. Is this a problem with other users as well? Anyone can help me with this? Do I need to send it for replacement?
Click to expand...
Click to collapse
I have the same exact issue. I have the blue light filter off, maximum brightness on, and basic display rather than adaptive, and still yellowish. When it initially starts up the screen is white, and then the Samsung software loads and it turns yellow. I factor reset it, same thing happens. Did you find a fix? I have been spending hours trying to fix this issue with zero luck.
same problem here exynos variant. yellowish when facing directly on screen but when viewed from different angle i got better color. hope we will get an answer to this problem of ours.
I have some problem, got it from Dubai.
i think mine is more serious. Whole screen is Yellowish
So this is on the Snapdragon models?
Here's an example of an unlocked US S9+ that I posted in the black crush thred.
The top of the screen was significantly brighter / warmer than the bottom even during the day. I ended up exchanging this device for another with the same problem. I gamble in the amoled lottery through a different retailer.
Example:
https://i.imgur.com/hGfI1h4.jpg
https://i.imgur.com/LIlJYMa.jpg
Post link: https://forum.xda-developers.com/showpost.php?p=76071309&postcount=207
Hi Guys
I was Having exactly the same problem, but then I start thinking backwards and I realize that he problem start happening after I Activate night light for google ebooks, then I when there and deactivate night light and it fix my problem, and that is the reason why it affects your phone even if you reset the phone to fabric because the ebook night light is on google not on the phone inself.
Mine seems to be cool white, compared it to my s8
YELLOW TINT SAMSUNG S9+ EXYNOS 128gb Titanium Grey
Hey guys im living in saudi arabia we have the samsung exynos version
first and foremost the display is frighgin amazing nothing to say about that, next the whites, allthe background with white screen (csetting chrome youtube all bckgrnds ) everywhere its like a coffe dipped ( maybe a bit too much) but in general the white does not feel like its supposed to
its like the warm setting comes in default but
they had the same issues with s8 & s8+ last year the store guy told me "samsung had fixed it" :::::bull****.
there really is this yellow tint problem this is exactly what happened to me:
1. 13/04/18 bought the s9+ 128gb titanium grey from store
2.opened the box two days later (i know) was busy.
3.the moment i switched on it started troubling me going through the initial settings in mid brightness , i said to myself might be ready after setting up. Then when the phone swtiched on i forgot about it all coz the screen is beautiful you gotta admit that
anyways after sometime going through the ssetting i found the yellow tint i was friggin irritating.
4.i played a lot with the display settings
adpative display
WQHD+
yelloww tint
then went into the advanced made some rgb changes it is possible to get somewhat of a pure white screen but stilll it is not perfect
so on
5.18/04/18 i went back to the store showed em the problem u know what they said
"I'm the first one reporting such a complaint" anyways he said hell compare it with a piece , they got a s9 at first switched on and fish it had the same yellow tint. i had lost all hope
i told em compare it with the same model so they got another one black s9+ switched it on and "hurray" the screen was pure white( cool setting white) and they wer dumbstruck he called the supervisors they all saw the problem, they reset both the phones nothing anyway i got a replacement by closing time. took home the new s9+ grey
6. opened it " fish" it was the same yellow tint . anyways the store told me if i was facing the same issue again to come back.
so will update you guys after
But this is manufacturing issue i think go at once claim the warranty
we gotta shed come light on this topic becoz this being a new phone everyone isnt aware of it samsung should at once rectify this **** if a problem.
I am not an international user, but I would have to agree with the people in this thread who say that screen balance really is a lottery with the way that Samsung manufacturers AMOLED displays. The displays are produced in big sheets that some refer to as 'wafers' with each individual display punched out of that sheet. The closer your display was punched from the center of the sheet. The better quality/balance it will have. The displays punched out from the edges of the sheets are more likely to have discoloration, and other anomalies. With that being said, there is truly no such thing as a 'perfect' AMOLED display. The most you can hope for is one that is more or less within the tolerable limits of your expectations. I have a T-Mobile Snapdragon S9+ with a manufacture date placing it closer to what was probably the beginning of the second production wave after the initial pre-release wave and my display is pretty good. Little warmer than I am comfortable with but uniform in balance, very little shift, no crushing.
i have an international DUOS (dual sim) version of the G965F Exynos, and when compared with demo phones here in uk and a friends s9+ from o2 (all same settings) its more yellow ... a bit annoyed but its still a nice screen ...
same thing here in my country, all of the display units have cooler displays than my retail s9+ and i don't consider that to be an issue
i'm almost completely sure they tweak those display units, so they look better than the retail version.. after all, they need something to show off with, something that will attract the customers and what's better than the display? i mean, that's the first thing users see and interact the most with, so it kinda makes sense.. moreover, you cannot even open the display settings, because it crashes immediately after you tap on it
crossdeath said:
same thing here in my country, all of the display units have cooler displays than my retail s9+ and i don't consider that to be an issue
i'm almost completely sure they tweak those display units, so they look better than the retail version.. after all, they need something to show off with, something that will attract the customers and what's better than the display? i mean, that's the first thing users see and interact the most with, so it kinda makes sense.. moreover, you cannot even open the display settings, because it crashes immediately after you tap on it
Click to expand...
Click to collapse
Funny that you said that because I've went through literally 6 phones and 3 of them had perfect whites. The other 3 were yellowish.
Thanks that solved the problem.
Clear cache fix this problem for me. It's look like blue filter stay on and show status off ...
Sent from my [device_name] using XDA-Developers Legacy app
S9 + yellow tint on screen FIX
Hello! I found a solution to your problem! I also have s9 +.. and every time i was recording in QHD or UHD.. and then try to see what i had recorded..my screen was turning yellow with no reason.. like the blue light filter was on..even if this one is allways OFF. . . So i found out how to fix that and have no more problems after. Go to Settings - ACCESSIBILITY - VISION - And then close to the buttom you will see : COLOR ADJUSTMENT... You click o that, then turn this ON, and then go and choose :TRITAN ( blue and yellow ) or PERSONAL ... and this is it!
I think this problem is a software bug. I had done a hard reset etc.. but my problem wasn't fixed until i had done those settings on color adjustment!
HIT THE THANKS BUTTON IF YOU FOUND THIS USEFULL! THANK YOU
Here is the method used, posted by me on youtube:
https://www.youtube.com/watch?v=gZaVuipXG9k
GustavoBush said:
Hi Guys
I was Having exactly the same problem, but then I start thinking backwards and I realize that he problem start happening after I Activate night light for google ebooks, then I when there and deactivate night light and it fix my problem, and that is the reason why it affects your phone even if you reset the phone to fabric because the ebook night light is on google not on the phone inself.
Click to expand...
Click to collapse
Thanks for this tip, it fixed my yellowish screen instantly. I had turned night light on in Google Play books a week or so ago and forgot about it, but ever since my screen has been too warm and yellow and general Android Settings did not help. Problem solved as soon as I turned night light off in Play Books. Turning off blue light in general settings does not work.

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