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Have you guys ever experienced your x10 randomly restarting itself? Sometimes when I'm talking on the phone or just have my phone lying on my bed, it just restarts itself. I doesn't bother me too much since it isn't that frequent, but it pisses me off when it does restarts while I am on the phone...
Does anyone know why it does this and how it can be prevented?
Hi shukla,
I've got exactly the same problem! Which firmware is on your phone? I've got the 026 on my X10i. I think it's the firmware or the new root method?!
If I'll find some time this week I would like to try some things out...Some other experienced that problems, too?
Regards,
Martin
I've had random reboots as well running 26 firmware (using the 3 step root method) thankfully never during a call last time was while in Toronto this past Saturday taking pictures with Vignette.
I'm on 024 (rooted).
I think I was wrong with my thoughts. Today I've read a lot about our problem with rebooting. Seems it is the Sony backup application. It is randomly accessing the SIM card and thats the reason why our phones crashes. Right now I am going to flash my phone again. I'll tell you some more details after flashing is done.
Ok, well it's not easy to fix that problem. Yesterday I flashed my X10 about 6 times. With original SEUS firmware and the problem still appears. Then I flashed with 026 debranded firmware. After that I rooted my phone with the doshaska.net method. After that I removed the restore/backup app from /system/app. The problem still appears till now - but not so often. In fact, I had reboots every minute, so my phone didn't came up. I really don't have a clue why it happen. Someone else got an idea?
Regards ,
Martin
The only way I could stop mine from rebooting was to remove SetCPU. Are you using it? If so, feeze it or remove it and see how it goes. I do have another problem now with the damn screen not sleeping unless i push the power button! Oh well, the joy of fiddling
Nothing out of the usual battery dain yet. I am running the branded Dutch t- mobile firmware. I'm going to root it soon.
Sent from my X10i using XDA App
need help please
glad i found this thread
i got the same problem since yesterday, my phone just restarts or turns off during call or anytime even if the screen is off and its just lying on my bed..
and doesnt starts on pressing start button, though i do feel vibration...the only way to start is to remove battery for few seconds and then put it again
infact i am using my phone without back cover as everytime i have to remove battery
tried 24 firmware and 26 with rooting method...same problem now trying to update from SEUS...lets c how it goes,,,fingers crossed
anybody else had this problem..? if cleared please advise me wot 2 do
i was using setcpu, juice defender and was rooted by .app method, what i think this problem started after uploading Dark Luster theme
but everything gets formatted when u reflash isn't it..?
please help
thanks
gitin said:
glad i found this thread
i got the same problem since yesterday, my phone just restarts or turns off during call or anytime even if the screen is off and its just lying on my bed..
and doesnt starts on pressing start button, though i do feel vibration...the only way to start is to remove battery for few seconds and then put it again
infact i am using my phone without back cover as everytime i have to remove battery
tried 24 firmware and 26 with rooting method...same problem now trying to update from SEUS...lets c how it goes,,,fingers crossed
anybody else had this problem..? if cleared please advise me wot 2 do
i was using setcpu, juice defender and was rooted by .app method, what i think this problem started after uploading Dark Luster theme
but everything gets formatted when u reflash isn't it..?
please help
thanks
Click to expand...
Click to collapse
alright i found the solution myself...this post is just to help others
flashing did not solve my problem at all, through SEUS or rooting method nope the problem didn't go
finally i removed my memory card and everything was fine
some things on memory card could cause reboot during calls or randomly, next time try formatting your memory card
hope it help someone
cheers!
luv my x10 though i ve also got iphone but i ve never looked back
Just curious, how hot is everyone's phone when it reboots? I've noticed my x10 doing the same when its running a little warm. It usually starts acting up when it's over 105 degrees Fahrenheit.
Sent from my HTC Desire using Tapatalk
Gitin thx..it looks much better now, however yeasterday I was carrying my x10(still with no memory card in it) in the pocket, it got pretty hot (most probably over 38 degrees) and it turned into this rebooting "mode"..finally I left battery for 20 minutes in cold place..x10 got back to normal..I think that random reboots are the matter of memory card issue (You have solved this problem) or/and overheating of battery - still couldnt find any clue how to ease this pain but read somewhere that Froyo for x10 will have this problem taken care of..
i think ( depends on my experiences) the telephone need to reboot coz one applications from SD card want to launch (send or receive) some commands from or to internal (built in memory).
that's means this applications needs to move temporary to internal memory just to execute this command so absolutely android system will restart to create virtual memory to this application to let it runs correctly
first it's better to remove backup/restore programs or make its runs manually, if you have another software need to save data to SD memory ,remove it.
it's better to launch applications directly from internal memory to win the time and performance but At the expense of the memory size
ps: all that explanations depend on the framework version.
sorry for complex explain but i don't have easy way to explain this problems
i suddenly have it now to, first every hour, now every 5 minutes, my phone won't start up anymore
sorry..bad news..its pretty cold here in Poland so battery shouldnt turn to hot that easily but apparently the problem is more serious..I have to admit that random reboots occur less frequently than before but that **** still hapens to my x10..after no more than 2 days I had gotten memory card removed it got back to malfunctioning again..
it really pisses me off that I cant enjoy this phone anymore..
android 2.1 or higher is my only hope..
if anybody solved that issue entirely..please, dont be shy, do not hesitate..help us, please!
zbyslove said:
sorry..bad news..its pretty cold here in Poland so battery shouldnt turn to hot that easily but apparently the problem is more serious..I have to admit that random reboots occur less frequently than before but that **** still hapens to my x10..after no more than 2 days I had gotten memory card removed it got back to malfunctioning again..
it really pisses me off that I cant enjoy this phone anymore..
android 2.1 or higher is my only hope..
if anybody solved that issue entirely..please, dont be shy, do not hesitate..help us, please!
Click to expand...
Click to collapse
i too am hanging on for the 2.1 update to hope it solves the problem. I've a feeling there's going to be a lot of x10s going into SE for a service though when it is released and doesn't solve the problem!
I'm not 100% but is this problem the entire phone powering down, or just the connection to your network, mine just loses its network connection and then connects again, over and over ........
there's nothing 2.1 update will do
as our phone was working fine when v bought it, its completely a hardware fault
ok do this...
1.take out sim
2.format ur memory card
3.repair through SEUS or root process watever..
4.turn on ur x10 without sim and leaving formatted card inside
it will still give u hard time u can try putting some video on ur memory card and try to play it few times, ur x10 will turn off and wont turn on until u take out battery for few seconds or take ur x10 in front of Air-Conditioner
as someone suggested in rooting thread to keep ur x10 in front of air-conditioner if u get errors while rooting or if rooting process stucks in middle
the same thing applies in our case...try using ur phone in front of A-Con it wont turn off
i tried with a new battery ...still the same
as i ve been repairing mobile phone from last 5 years, i opened my x10, took out the motherboard, took out all plates over IC's, cpu and cleaned it with acetone properly and heated cpu and whole board with Hot Air Gun...everybody who repairs mobile phones knows what i am talking about
still its the same....
still i am not saying i know everything, anybody knows what the problem is and suggest the overcome is most welcome
nxt few months gonna b really cold at my place...i definitely think i'll notice a difference as its really hot these days which is causing my x10 to die
I did experience this when I debranded my AT&T X10. I have since gone back to the AT&T ROM and have not had this issue since. My battery life has also improved. I did root and remove all the AT&T bloatware. I also edited settings.db to allow for installing non-market apps. This phone is very fast and smooth now with almost no glitches at all.
mine won't even work anymore..once per every 20 or 30 times and than it turns off itself very quick..I can't recharge battery, nothing..really hope that 2.1 will help somehow..I am thinking of getting back to very first soft that x10 was launched with..seriously I am sickin tired with that ****..
naplesbill said:
I did experience this when I debranded my AT&T X10. I have since gone back to the AT&T ROM and have not had this issue since. My battery life has also improved. I did root and remove all the AT&T bloatware. I also edited settings.db to allow for installing non-market apps. This phone is very fast and smooth now with almost no glitches at all.
Click to expand...
Click to collapse
Hi, I have an AT&T X10 and wonder what you debranded your phone to? I debranded mine about a week after I got it to R2BA026 Latin America and never had any issue with rebooting.
Aside from needing to power off the phone to check for software updates (two weeks ago of course ) my phone has been up for +358 hours without an issue, and that's with installing the AmbientTime home screen several days ago.
Hi,
Phone above has anyone heard or had any issues with this phone.
Got it a week ago and been great since until last night - Have a micro SD and was adding files on pc then it suddenly turned off when I unlocked it - Done htis another 3 times charged it before going to bed woke up this morning same again. Have removed all battery apps, Tweaker and CPU tuner phone seems colder agian has been charging on my PC at work and nothing has happened its been fine so far - Hardware issue or possibly an app conflicting any htoughts?
FYI I bought my Wife one as well and hers has been fine.
Should also mention I am rooted on JB.
I have searched but havent come up with any answers.
RastisRyan said:
Hi,
Phone above has anyone heard or had any issues with this phone.
Got it a week ago and been great since until last night - Have a micro SD and was adding files on pc then it suddenly turned off when I unlocked it - Done htis another 3 times charged it before going to bed woke up this morning same again. Have removed all battery apps, Tweaker and CPU tuner phone seems colder agian has been charging on my PC at work and nothing has happened its been fine so far - Hardware issue or possibly an app conflicting any htoughts?
FYI I bought my Wife one as well and hers has been fine.
Should also mention I am rooted on JB.
I have searched but havent come up with any answers.
Click to expand...
Click to collapse
you should go to the store where you brought it and ask for service ( if you have warranty ) - to have your warranty again flash the original jellybean.
Just flash the original image and check again. If still happens go to the store asking service.
If not happens which means it's the rooted ROM issue. try another ROM special for S500.
Thanks guys,
I done this last night it came with ICS I updated it with official update from Acer web to JB reset everyhting on phone back to JB with the update file again so I am no longer rooted and have no battery, tuner or cpu apps on phone - Seems to have been fine since 7pm last night...
Bootloader or anyhting wasent unlocked so will see how to go if it lasts tonight again.
Will be back with questiones on unlocking the bootloader and using custom roms soon
Cheers,
my Sony xperia z ultra goes berserk and haywire quite often........I guess the software is quite unstable ... Sometimes after opening the home page the phone strangely starts operating on its own.. The pages gets changing, sometimes the contacts gets clicked, phone calls get activated...once my phone was lying ideal and after i got a missed phone the phone automaticaly started went on a dial mode dialing the phone number from my call logs
Today suddenly the wifi got activated, the home page got rotating and kept changing....I mean the phone is lying in front of me and i am not even touching the phone and everything is happening on its own the phone going berserk......
Help .. has anybody else going through this same problem........
Today while i was browsing the twitter ...suddenly my twitter went overactive ...automatically getting clicked on send tweet tab and sending blank tweets....
Godd..........is it a ghostttttttttttt.... i am lost and pulling my hair.. never seen a phone behave like this in my 20 years of having a moble phone with me...
Note: If you initiate this process, you will lose all the data stored in your phone’s memory. All settings within the apps will be lost. You will only retain the data on your card; like your music, photos and videos.
1. From your Home screen, select ‘Apps’
2. Select ‘Settings’
3. Tap ‘Backup & Reset’
4. Now, hit ‘Factory Data Reset’
5. Tap ‘Reset Phone’
6. Then hit ‘Erase Everything’
Once this process is completed, your Sony Xperia Z Ultra will reboot itself. That’s it, most smartphones abnormities are solved by simply performing a hard rest.
Model?
Firmware build please?
-Latest is 14.1.B.1.526. (if your is lower, update it)
-Download Sony update service
-Follow instruction.
its firmware ending with 510 .. no we havent got the new update of 526 in our country.... as jutley said will try doing a hard reset.. hope it works..
Even with the latest firm the phone its far away from the stability in the 475 firm. In my case it must be with the backlight optimization on if not acts funny (not only for the booting...)
Sent from my C6802 using Tapatalk 4
paulodonfather said:
my Sony xperia z ultra goes berserk and haywire quite often........I guess the software is quite unstable ... Sometimes after opening the home page the phone strangely starts operating on its own.. The pages gets changing, sometimes the contacts gets clicked, phone calls get activated...once my phone was lying ideal and after i got a missed phone the phone automaticaly started went on a dial mode dialing the phone number from my call logs
Today suddenly the wifi got activated, the home page got rotating and kept changing....I mean the phone is lying in front of me and i am not even touching the phone and everything is happening on its own the phone going berserk......
Help .. has anybody else going through this same problem........
Today while i was browsing the twitter ...suddenly my twitter went overactive ...automatically getting clicked on send tweet tab and sending blank tweets....
Godd..........is it a ghostttttttttttt.... i am lost and pulling my hair.. never seen a phone behave like this in my 20 years of having a moble phone with me...
Click to expand...
Click to collapse
Dirty screen? have it if i touch my screen with water on my hands or flour. It stick to the protection and do like if I was touching the screen again and again until I clean it ^^
If I have to pick which Z Ultra C6802 firmware is the most stable, I will definitely go for the .475 firmware, without any doubt.
In all honesty, with the latest firmware updates, it feels more like a downgrade to me. With Optimised backlight always on, the colors of the display looks dull & faded.
If you untick Optimised backlight & restart your phone, then it will go haywire to the point that you wish you've never purchase it in the first place.
Sony has taken a step forward & 2 steps back with their latest firmware updates - Tell me What's the point of rolling out enhancements & new updates, at the expense of firmware stability?
paulodonfather said:
my Sony xperia z ultra goes berserk and haywire quite often........I guess the software is quite unstable ... Sometimes after opening the home page the phone strangely starts operating on its own.. The pages gets changing, sometimes the contacts gets clicked, phone calls get activated...once my phone was lying ideal and after i got a missed phone the phone automaticaly started went on a dial mode dialing the phone number from my call logs
Today suddenly the wifi got activated, the home page got rotating and kept changing....I mean the phone is lying in front of me and i am not even touching the phone and everything is happening on its own the phone going berserk......
Help .. has anybody else going through this same problem........
Today while i was browsing the twitter ...suddenly my twitter went overactive ...automatically getting clicked on send tweet tab and sending blank tweets....
Godd..........is it a ghostttttttttttt.... i am lost and pulling my hair.. never seen a phone behave like this in my 20 years of having a moble phone with me...
Click to expand...
Click to collapse
There must be dirt or water in the screen due to sweaty hands on you r screen causing this. I had the same pribelm. Lock the phone and wipe the screen with a neat cloth or paper. It will be gone.
Sent from my C6802 using xda app-developers app
paulodonfather said:
my Sony xperia z ultra goes berserk and haywire quite often........I guess the software is quite unstable ... Sometimes after opening the home page the phone strangely starts operating on its own.. The pages gets changing, sometimes the contacts gets clicked, phone calls get activated...once my phone was lying ideal and after i got a missed phone the phone automaticaly started went on a dial mode dialing the phone number from my call logs
Today suddenly the wifi got activated, the home page got rotating and kept changing....I mean the phone is lying in front of me and i am not even touching the phone and everything is happening on its own the phone going berserk......
Help .. has anybody else going through this same problem........
Today while i was browsing the twitter ...suddenly my twitter went overactive ...automatically getting clicked on send tweet tab and sending blank tweets....
Godd..........is it a ghostttttttttttt.... i am lost and pulling my hair.. never seen a phone behave like this in my 20 years of having a moble phone with me...
Click to expand...
Click to collapse
Sounds like a task for the exorcist
Seriously though this sounds like a nightmare and one I hope you soon resolve.
Regards
unstable xperia z ultra software
Tried everything damn thing you all guys asked me do.. even resetting it twice... nothing seems to work...... finally called the sony service center guys... well they admitted its a software issue and needs to be updated and quite strangely its a an update which they claim can be done only in the serivce center and not in my home thru pc companion nor over the air thru from my mobile....
Its sound quite strange to me and hearing for the first time about a software update which sony service center provides exclusively provides and which is no available to the end user..
Anyways i am quite exacerbated by the whole thing and finally decided to go back to my note 2 which i have still retained..
Sorry Xperia guys ...do u have think i have made a mistake by changing over to z ultra from note 2 .. or its a just a one of thing.... which should get settled by this sony service center upgrade...
sending it tomorrow, will keep you guys posted.........if it doesnt work even after this i guess i need to pop of my xperia
Tried everything damn thing you all guys asked me do.. even resetting it twice... nothing seems to work...... finally called the sony service center guys... well they admitted its a software issue and needs to be updated and quite strangely its a an update which they claim can be done only in the serivce center and not in my home thru pc companion nor over the air thru from my mobile....
Its sound quite strange to me and hearing for the first time about a software update which sony service center provides exclusively provides and which is no available to the end user..
Anyways i am quite exacerbated by the whole thing and finally decided to go back to my note 2 which i have still retained..
Sorry Xperia guys ...do u have think i have made a mistake by changing over to z ultra from note 2 .. or its a just a one of thing.... which should get settled by this sony service center upgrade...
sending it tomorrow, will keep you guys posted.........if it doesnt work even after this i guess i need to pop of my xperia
My guess is that they simply reflash the ROM. There is a new update out today BTW. Have you tried it?
Sent from my GT-N7000 using XDA Premium 4 mobile app
I get such thing when I pluged charger... but a normal reboot works for me
Sent from my C6802 using Tapatalk 4
xperia z ultra updated to firmware ending 532
my mobile just got returned from service center with the new firmware installed.... now to see if the bugs have dissappeared..
never imagined sony can release just a major high end phone with so much of bugs in it.
This is your bad luck. I never had any problems with Zu, now I,m on third firmware, I have changed the country code, rooted etc. And never had any problems with the phone. Maybe your problem is deeper than o simple firmware install, that is why they asked to send the phone to service. I guess it's just bad luck
Sent from my C6802 using XDA Premium 4 mobile app
I don't get it why has uk lte 4g sony ultra not received a single update?
jutley said:
I don't get it why has uk lte 4g sony ultra not received a single update?
Click to expand...
Click to collapse
Because it's already perfect.
Nah, i don't know. Maybe the updates are location based, i.e the models that got sold in Asia have some problems, and Sony is trying to fix them, and the "western" versions are from a newer batch and don't have these problems. Maybe Sony noticed something funky from the first batch, but then it was too late, so they went like "**** **** ****! Execute them updates!", and meanwhile in peaceful Europe - nothing. We got the good ones.
This is of course completely wrong and i have no idea what i'm talking about, but it could be. Could. But i doubt it. Yes. I doubt it. I'll stop now. Soon. OK, now.
usually, Restore factory setting can solve it
solution
Hi..my hp start crazy justnow..so try with reset with secret orange button (inside sim slot) with needle or pin.
Press along 5 second..till or hp was shutdown. Now my phone coming back to normal...
Hey guys I'm new to the forum so go easy on my
So here's the story, last month when the .314 update came I was to impatient to wait until it got the over the air update so I dowloaded it from XDA flashed it using flash tools. I've done the many times before tomy z2 and also to my previous phones and everything went fine. But this time after around 20% of the flashing was complete the completion bar just got stuck there forever. I waited an hour but nothing seemed to be happening so knowing well that it'll brick my phone I unplugged it from the PC. After some googling I found out that there was a new version of flashtools available so I unisntalled my previous version and installed the new one and flashed the same ftf file again. This time to my relief the flashing went normal and my phone was successpfully updated. After a few hours of use my phone just randomly restarted. I didn't pay any attention to it but in the following days my phone started restarting at the most random times around 3-4 times a day. So obviously I knew that something has gone wrong. So I used my booted my phone into safe mode but the problem presisted, I tried doing a hard reset and then I use SUS to repair it but the problem was still there.I even flashed the singtel version of the same firmware version but even then the phone just randomly rebooted. There's nothing wrong with the sim because I switched the sim too (because some people kept insisting that the sim is to blame although I knew in my case that it wasn't) but as I expected the problem presisted. Now I'm at a loss as to what to do.I bought the phone from singapore but right now I don't live there so I can't claim warranty (even if I could).
So I turn to you, the experts in XDA it would be great help if you guys can guid me to a solution or atlesat tell me what the hell is actually wrong with the phone.
Ps: the restarts are entirely random. eg: I can play asphault for hours or shoot 4K for a long time without any problems but then I try texting someone and the phone restarts.
silver1704 said:
Hey guys I'm new to the forum so go easy on my
So here's the story, last month when the .314 update came I was to impatient to wait until it got the over the air update so I dowloaded it from XDA flashed it using flash tools. I've done the many times before tomy z2 and also to my previous phones and everything went fine. But this time after around 20% of the flashing was complete the completion bar just got stuck there forever. I waited an hour but nothing seemed to be happening so knowing well that it'll brick my phone I unplugged it from the PC. After some googling I found out that there was a new version of flashtools available so I unisntalled my previous version and installed the new one and flashed the same ftf file again. This time to my relief the flashing went normal and my phone was successpfully updated. After a few hours of use my phone just randomly restarted. I didn't pay any attention to it but in the following days my phone started restarting at the most random times around 3-4 times a day. So obviously I knew that something has gone wrong. So I used my booted my phone into safe mode but the problem presisted, I tried doing a hard reset and then I use SUS to repair it but the problem was still there.I even flashed the singtel version of the same firmware version but even then the phone just randomly rebooted. There's nothing wrong with the sim because I switched the sim too (because some people kept insisting that the sim is to blame although I knew in my case that it wasn't) but as I expected the problem presisted. Now I'm at a loss as to what to do.I bought the phone from singapore but right now I don't live there so I can't claim warranty (even if I could).
So I turn to you, the experts in XDA it would be great help if you guys can guid me to a solution or atlesat tell me what the hell is actually wrong with the phone.
Ps: the restarts are entirely random. eg: I can play asphault for hours or shoot 4K for a long time without any problems but then I try texting someone and the phone restarts.
Click to expand...
Click to collapse
Telephony error
Try repairing via sony pc compaion
If the problem persists contact sony customer support
Envious_Data said:
Telephony error
Try repairing via sony pc compaion
If the problem persists contact sony customer support
Click to expand...
Click to collapse
Thanks for the reply. I tried repairing via pc companion...did't work. What's a telephony error?
silver1704 said:
Thanks for the reply. I tried repairing via pc companion...did't work. What's a telephony error?
Click to expand...
Click to collapse
Telephony is actualy the phone part of a smart phone, its sim card slot to the app it self
Usualy when there is a problem with any one of those it will cause a phone to not function properly
In this case yours is one of them
Replacement or repair is needed ;D
Envious_Data said:
Telephony is actualy the phone part of a smart phone, its sim card slot to the app it self
Usualy when there is a problem with any one of those it will cause a phone to not function properly
In this case yours is one of them
Replacement or repair is needed ;D
Click to expand...
Click to collapse
I see. Unfortunately the country I live I'm in at the moment doesn't have a sony service centre or anything of the sort so I have to go back to Singapore to actually give it for repairs.
But how is it possible that I got a hardware damage just by a flashing error? I mean before that incident the phone worked just fine for 3 months and I've never dropped my phone or done anything to actually damage it physically.
silver1704 said:
I see. Unfortunately the country I live I'm in at the moment doesn't have a sony service centre or anything of the sort so I have to go back to Singapore to actually give it for repairs.
But how is it possible that I got a hardware damage just by a flashing error? I mean before that incident the phone worked just fine for 3 months and I've never dropped my phone or done anything to actually damage it physically.
Click to expand...
Click to collapse
Z2 suffered alot of manufacturing issues so it is posible a part on a well kept device can break, like my Z2 vibrator motor randomly stopped yet i never dropped it
I've got same problem..did you fixed it? Advice me plz..
Sent from my D6503 using XDA Free mobile app
my has phone automatically factory reset every thing even the SD card
how can I restore my SD card ?????
Hi all, I have a strange problem that started about half hour ago. Basically I've recorded some gameplay videos on my ps4, I just connected my z2 to ps4 in mtp mode, copied a couple of videos from ps4 to usb storage (my phone) and since doing that my phone keeps unmounting my sd card, then it mounts, then unmount and just keeps repeating that cycle.
This isn't the first time I've copied videos from ps4 to my phone but it is the first time I've experienced this problem, any ideas? Tried rebooting, didn't solve it, also had my notification list fill up telling me "rental expired" on all vids from the ps4....... Help
In case it matters the phone is about 2-3 weeks old, on 4.4.4 not rooted or bl unlocked, completely stock
Any ideas? Can't use xperia support online chat coz it a bank holiday in uk, tried the American one but they refuse to even offer advice because my handset isn't American, they even tried telling me it's a playstation issue lol