Hi,
Phone above has anyone heard or had any issues with this phone.
Got it a week ago and been great since until last night - Have a micro SD and was adding files on pc then it suddenly turned off when I unlocked it - Done htis another 3 times charged it before going to bed woke up this morning same again. Have removed all battery apps, Tweaker and CPU tuner phone seems colder agian has been charging on my PC at work and nothing has happened its been fine so far - Hardware issue or possibly an app conflicting any htoughts?
FYI I bought my Wife one as well and hers has been fine.
Should also mention I am rooted on JB.
I have searched but havent come up with any answers.
RastisRyan said:
Hi,
Phone above has anyone heard or had any issues with this phone.
Got it a week ago and been great since until last night - Have a micro SD and was adding files on pc then it suddenly turned off when I unlocked it - Done htis another 3 times charged it before going to bed woke up this morning same again. Have removed all battery apps, Tweaker and CPU tuner phone seems colder agian has been charging on my PC at work and nothing has happened its been fine so far - Hardware issue or possibly an app conflicting any htoughts?
FYI I bought my Wife one as well and hers has been fine.
Should also mention I am rooted on JB.
I have searched but havent come up with any answers.
Click to expand...
Click to collapse
you should go to the store where you brought it and ask for service ( if you have warranty ) - to have your warranty again flash the original jellybean.
Just flash the original image and check again. If still happens go to the store asking service.
If not happens which means it's the rooted ROM issue. try another ROM special for S500.
Thanks guys,
I done this last night it came with ICS I updated it with official update from Acer web to JB reset everyhting on phone back to JB with the update file again so I am no longer rooted and have no battery, tuner or cpu apps on phone - Seems to have been fine since 7pm last night...
Bootloader or anyhting wasent unlocked so will see how to go if it lasts tonight again.
Will be back with questiones on unlocking the bootloader and using custom roms soon
Cheers,
Related
Hi,
I bought a mini pro sk17i a week back. I updated the phone via pc companion to 2.3.4 (4.0.2.A.0.58). The phone was working fine, but after 2 days it started to reboot itself after a call. after 5 continuous reboot i reset the phone (erased all data), then it worked fine for 2 days. Today while i was shopping i made a call, then it started to reboot. One of the things i noticed was from that point any number i dialed was not showing in the call logs. i couldnt reset the data as i was busy shopping and kept the phone in ma pocket. Later i find the phone is switched off mode. I tried pressing power button but nothing happens. Took the battery out and re inserted the battery. did a reset and it started to work fine. When i took the battery out it was a lil hot (warm) and the phone was also warm (battery area).
Here are my questions;
1.Why did this happen.
2. The phone was a lil hot when i removed the battery, can any part inside the phone be damaged if it goes hot.
3. Is this because of hardware problem/Software problem.
(I did a full reflash using flashtool and the latest firmware, till now its working fine.. dunno if this will happen again)
seems like firmware problem to me.
take the phone to service center if haplens again.
but I guess its fixed now, tho I dont know the reason, might be something happened by updating
It happened again. I flashed back to 4.0.2.A.0.42. What could be the problem.
coolbuy said:
It happened again. I flashed back to 4.0.2.A.0.42. What could be the problem.
Click to expand...
Click to collapse
This might be due to any software you installing after flashing...
Try to remember what you do after flashing and uninstall that software
Else get global copy of .58 update and flash that .ftf packageby using flashtool...
coolbuy said:
Hi,
I bought a mini pro sk17i a week back. I updated the phone via pc companion to 2.3.4 (4.0.2.A.0.58). The phone was working fine, but after 2 days it started to reboot itself after a call. after 5 continuous reboot i reset the phone (erased all data), then it worked fine for 2 days. Today while i was shopping i made a call, then it started to reboot. One of the things i noticed was from that point any number i dialed was not showing in the call logs. i couldnt reset the data as i was busy shopping and kept the phone in ma pocket. Later i find the phone is switched off mode. I tried pressing power button but nothing happens. Took the battery out and re inserted the battery. did a reset and it started to work fine. When i took the battery out it was a lil hot (warm) and the phone was also warm (battery area).
Here are my questions;
1.Why did this happen.
2. The phone was a lil hot when i removed the battery, can any part inside the phone be damaged if it goes hot.
3. Is this because of hardware problem/Software problem.
(I did a full reflash using flashtool and the latest firmware, till now its working fine.. dunno if this will happen again)
Click to expand...
Click to collapse
how do u solved it? i have the same problem. oh man. this problem make me sick
bobo180590 said:
how do u solved it? i have the same problem. oh man. this problem make me sick
Click to expand...
Click to collapse
i allready experience boot loops last week ago..
many method i try to fix it.. the best way is im using wotanserver to reflash the original firmware..
i also try using seus and flashtools but totally doesn't work..
so the best way is try use wotanserver..
Have you had this issue since flashing back to .42?
We will roll out a new software starting next week (.6x) mainly meant to improve the memory management to avoid reboots. Might be exactly what you need.
The roll out will start 12W02 but all phones won't get it at the same time so I cannot say for sure when your phone will get it.
Please post again and let me know when you got this so I know if it helped or not.
-Markus
Sony Ericsson Answers Team
I have exactly the same problem
Markus-SEAnswers said:
Have you had this issue since flashing back to .42?
We will roll out a new software starting next week (.6x) mainly meant to improve the memory management to avoid reboots. Might be exactly what you need.
The roll out will start 12W02 but all phones won't get it at the same time so I cannot say for sure when your phone will get it.
Please post again and let me know when you got this so I know if it helped or not.
-Markus
Sony Ericsson Answers Team
Click to expand...
Click to collapse
Hi Markus, Thanks for the response. As soon as i bought the phone i updated the firmware using pc companion. The flashing part went fine and the phone was working fine for 3 days, then it started reboots and turnoffs. I reinstalled the firmware and the same happened again. Then i observed this repeatedly happens when i finish call or lock the phone once it happens. i Also noticed the last called persons info is not stored in call log. But if u plug it for charging then the phone is fine. I rolled back to the previous .42 version. It was working fine for 4 days, yesterday after an hour of music playback (battery was around 44% or below) this happened again. i turned off the phone once it started restarting itself . then turned it on and cleaned the call logs. From that point its working fine without any shutdowns/restarts. Please help, i'm pretty sure that this is not a hardware issue. if the phone can run fine for 3 days without any probs..
andymac2k8 said:
I have exactly the same problem
Click to expand...
Click to collapse
me too when i use GPS or Wlan (.42 and .58 Firmware).
Thanks for the info.
I suggest you wait for the new update (.6x) which should hopefully be available for your phone very soon. If this won't fix the problem you have or if you don't feel like waiting for it (I cannot give an exact date when you will get it) you should contact a service center and have them examine the phone and do whatever necessary to get it working properly.
Repair routines varies a lot depending on market and local laws so you should give the local support a call and ask for some info about this if you choose to go with the service option.
http://www.sonyericsson.com/cws/corporate/common/contact/phonelist
-Markus
Oops, double post.
Hi everyone!
I have my galaxy S2 for almost a year now, and I never had a problem. A week ago, I saw on a widget that the temperature of my battery is -10°C. I first thought it was an system error, without any differences for my usual use. When I plugged my phone in, the phone said the battery is too cold, and the loading is suspended. My battery depleted. I bought a new one, and have the same problem. I didn't find anything on forums.
I'd add that I tried to update to the latest android version (4.0.3), wich brings nothing.
I've done a factory reset, it doesn't help me.
My phone is rooted, so I don't know if the support will be free for my phone...
Thanks a lot!
jonasdu91 said:
Hi everyone!
I have my galaxy S2 for almost a year now, and I never had a problem. A week ago, I saw on a widget that the temperature of my battery is -10°C. I first thought it was an system error, without any differences for my usual use. When I plugged my phone in, the phone said the battery is too cold, and the loading is suspended. My battery depleted. I bought a new one, and have the same problem. I didn't find anything on forums.
I'd add that I tried to update to the latest android version (4.0.3), wich brings nothing.
I've done a factory reset, it doesn't help me.
My phone is rooted, so I don't know if the support will be free for my phone...
Thanks a lot!
Click to expand...
Click to collapse
Maybe try this : http://bit.ly/LRAdWn
Hi all,
My Galaxy S II keeps crashing. The phone will just power off and the battery will drain right out and the only way to turn it back on is take the battery out then charge it again. Sometimes if I am quick and realised it has crashed I can take the battery out and turn it back on and the battery will have drained 30% in an hour.
Does anybody know why the phone might do this or is there a way I can track whether something in particular is crashing the phone via a log or something like that?
Thanks
Yes there are apps that can do that.
So whats the score.......are you on latest o2 or latest unbranded.
Post the about phone details lol.
Hi,
It is on the latest H3G UK firmware and is unlocked via the Galaxy S Unlock app by Helroz (so via nv_data.bin)
4.0.4
I91000NELP4
Build: IMM76D.XWLPY
Any ideas and what is the app called?
Thanks
Hello,
Just thought I would take this opportunity to join this thread since I have been suffering from a very similar (if not identical) problem on my S2 too. It's quite lengthy, apologise for that - hope to give as clear a picture as possible:
- S2 originally from vodafone contract, am now with giffgaff
- 1 year and 6 months old
- not rooted, have always used Samsung official firmware
- updated to ICS 4.0.4 about a month ago(?)
- Kernel version 3.0.15-1056084, build number: IMM76D.BULPG
I must say I can't be certain if the random crashes started (it would sometimes heat up really hot, or sometimes not warmed up at all), phone will just turn off. Can't turn back on without taking battery out and re-inserting.
Similarly, the battery level will drop by 30+% once the battery is re-inserted.
Have experienced once where it started up in "safe mode" and although everything was still there, the apps I have put in folders were all listed cos the folders were gone. Restarted and it wasn't in safe mode anymore, but had to create new folders and sort my apps again.
The random turn offs can happen every few days, or twice a day. Don't know why it happens.
I haven't installed many new apps (some are by japanese developers but worked fine before and after I updated firmware), asked at a Vodafone store and they suggested it could be a battery problem. (offered to send it off for repair, but will take 7-10days and factory reset, which I want to avoid...)
So bought and changed a new battery (from Samsung website) which looked good (no random shut downs for a week) but it all started again last night. So it's not the battery.
Suspected it's most probably software problems.
After upgrading to 4.0.4 firmware, the phone cannot display phone serial number/network etc etc under the "legal information" in settings.
The battery log seems funny too, I would re-insert battery and restart, the battery log will still show it's been on battery for 20+hours.
I've also spotted that there're 2 OS running when looking at the battery log - when I upgraded from gingerbread to ICS, I did not do a factory reset (is that absolutely necessary?) but phone has been working perfectly for a few months after the upgrade so I thought nothing of it....
I wanted to post a screenshot but not allowed cos I'm new to forum... =(
Is it because there're 2 OS so it's clashing...?
Since I haven't rooted, I'm not sure what I can do - last resort is to wait until JellyBean rolls out from Samsung and factory reset when I upgrade?!
Hope I've given enough info to get help easier.
PS: Kies is testing my temper. Tried to solve the "this device is not supported by KIES" problem by reinstalling whilst not connected to internet, kind of worked, allowed me to backup small files (such as call logs) but when it comes to big bits e.g. photos, it will show the "unexpected error" message again.....
also got "wssyncmlnps has stopped" on my phone...
ARGH!!! just wana backup my stuff before it completely turns into a brick!
zetsuboumeow said:
Hello,
Just thought I would take this opportunity to join this thread since I have been suffering from a very similar (if not identical) problem on my S2 too. It's quite lengthy, apologise for that - hope to give as clear a picture as possible:
- S2 originally from vodafone contract, am now with giffgaff
- 1 year and 6 months old
- not rooted, have always used Samsung official firmware
- updated to ICS 4.0.4 about a month ago(?)
- Kernel version 3.0.15-1056084, build number: IMM76D.BULPG
I must say I can't be certain if the random crashes started (it would sometimes heat up really hot, or sometimes not warmed up at all), phone will just turn off. Can't turn back on without taking battery out and re-inserting.
Similarly, the battery level will drop by 30+% once the battery is re-inserted.
Glad to know it is not just me. I'm hoping I can get an app that will log what is going on right up until crash time!
Have experienced once where it started up in "safe mode" and although everything was still there, the apps I have put in folders were all listed cos the folders were gone. Restarted and it wasn't in safe mode anymore, but had to create new folders and sort my apps again.
The random turn offs can happen every few days, or twice a day. Don't know why it happens.
I haven't installed many new apps (some are by japanese developers but worked fine before and after I updated firmware), asked at a Vodafone store and they suggested it could be a battery problem. (offered to send it off for repair, but will take 7-10days and factory reset, which I want to avoid...)
So bought and changed a new battery (from Samsung website) which looked good (no random shut downs for a week) but it all started again last night. So it's not the battery.
Suspected it's most probably software problems.
After upgrading to 4.0.4 firmware, the phone cannot display phone serial number/network etc etc under the "legal information" in settings.
The battery log seems funny too, I would re-insert battery and restart, the battery log will still show it's been on battery for 20+hours.
I've also spotted that there're 2 OS running when looking at the battery log - when I upgraded from gingerbread to ICS, I did not do a factory reset (is that absolutely necessary?) but phone has been working perfectly for a few months after the upgrade so I thought nothing of it....
I wanted to post a screenshot but not allowed cos I'm new to forum... =(
Is it because there're 2 OS so it's clashing...?
Since I haven't rooted, I'm not sure what I can do - last resort is to wait until JellyBean rolls out from Samsung and factory reset when I upgrade?!
Hope I've given enough info to get help easier.
PS: Kies is testing my temper. Tried to solve the "this device is not supported by KIES" problem by reinstalling whilst not connected to internet, kind of worked, allowed me to backup small files (such as call logs) but when it comes to big bits e.g. photos, it will show the "unexpected error" message again.....
also got "wssyncmlnps has stopped" on my phone...
ARGH!!! just wana backup my stuff before it completely turns into a brick!
Click to expand...
Click to collapse
So glad it is not just me. I'm hoping I can use an app to log what is going on when crash time happens. Can someone tell me what the app is called please?
Rackers said:
So glad it is not just me. I'm hoping I can use an app to log what is going on when crash time happens. Can someone tell me what the app is called please?
Click to expand...
Click to collapse
Me too facing above all,unfortunately riding in same boat.
Just trying to gauge everyone else, but for me battery performance has been horrible since the update. It'll lose 5-10% in a matter of an hour. No more apps are running than when I was on 4.4.4. Anyone else experiencing similar issues?
Sent from my HTC One_M8 using Tapatalk
I haven't noticed any excessive battery drain during use, but I did notice this morning that the phone was not fully charged after I left it plugged in overnight.
GrandAdmiral said:
Just trying to gauge everyone else, but for me battery performance has been horrible since the update. It'll lose 5-10% in a matter of an hour. No more apps are running than when I was on 4.4.4. Anyone else experiencing similar issues?
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
Yes I was having the same issues as you. Phone was perfect before the update. Charged quick and discharged normally. After the ota to lollipop everything went down hill. Was not rooted or bl unlocked all stock. Took my phone to att tech repair store and was told that I was not the only one they have seen with this issue. They did try to flash the firmware in store but it failed 3 times. Tech told me that he believes there are still bugs in the firmware. They did a swap for new device but I did not allow them to update it. Think I'll just stay with 4.4.4...
Edit....
Mine however also took almost 5 hours just to charge from 20 percent to 25 percent. I cleared cache factory reset and still did nothing to fix the problem. I tried ruu but unfortunately my win7 pc would not recognize in fastboot. Always had prob with pc in fastboot . But like I said above it prob would not do anything since att could not flash with the flash tool they use...
planetdroid33 said:
Yes I was having the same issues as you. Phone was perfect before the update. Charged quick and discharged normally. After the ota to lollipop everything went down hill. Was not rooted or bl unlocked all stock. Took my phone to att tech repair store and was told that I was not the only one they have seen with this issue. They did try to flash the firmware in store but it failed 3 times. Tech told me that he believes there are still bugs in the firmware. They did a swap for new device but I did not allow them to update it. Think I'll just stay with 4.4.4...
Edit....
Mine however also took almost 5 hours just to charge from 20 percent to 25 percent. I cleared cache factory reset and still did nothing to fix the problem. I tried ruu but unfortunately my win7 pc would not recognize in fastboot. Always had prob with pc in fastboot . But like I said above it prob would not do anything since att could not flash with the flash tool they use...
Click to expand...
Click to collapse
My battery life has sucked since the update thanks to the GPS randomly turning itself on even though I've turned it off.
Here's the thread where I mention it, it was a 4.4.4 thread but various people have had issues with lollipop as well.
http://forum.xda-developers.com/att-htc-one-m8/help/gps-android-4-4-4-update-t3041001/page3
I also tweeted #ATTSucks to twitter and their ATTCares representative has responded although I really don't see how they can fix this.
https://twitter.com/ATTCares/status/586226543212552192
Mine is weird. When idling, discharge is fine. Recharging I'd fine as well. It's when I use the phone when it drops like crazy. Like right now. Unplugged the phone about 25 minutes ago and the phone is already at 96%.
Sent from my HTC One_M8 using Tapatalk
Poor battery life confirmed...
I can confirm that my battery life has absolutely sucked since the update to Lollipop. It was bad enough that AT&T delayed the release of Lollipop for months, but now to finally have it and actually have a worse device than before, is really frustrating.
I have not changed any settings or installed any new apps since the update. I used to not have to worry about charging my phone until 10-11PM at night. But now, I often have to charge it between 5-6PM. Man, do I wish I could revert back to Kit Kat.
This battery issue is seriously making me consider rooting it so that I can install an older boot loader and revert back to stock Kit Kat.
The Zenfone 9 is a great little device. However, since today I have seen several automatic reboots of the device. Anyone else seeing this problem?
I haven't seen a reboot; any new app you've installed of late?
Good hint - I have installed one yesterday. Will uninstall and report back.
Unfortunately is still get 1-2 reboots a day. Not critical but annoying! Anyone else?
I'm on latest update and unlocked+rooted. Not a single unwanted reboot.
deepsync said:
Unfortunately is still get 1-2 reboots a day. Not critical but annoying! Anyone else?
Click to expand...
Click to collapse
Are you on the latest update? Mine hasn't arrived yet, but I'm worried this issue will appear on mine.
balkce said:
Are you on the latest update? Mine hasn't arrived yet, but I'm worried this issue will appear on min
Click to expand...
Click to collapse
Yes I am. No worries. Device is great. Just software.
Did a hard reset - problem persists. Not sure what the cause is - working with Asus support on it.
Hi, a friend of mine with a ZF9 has got reboot every night during charge (he uses slow charge, this night he'll try normal charge).
He had reboot even during daytime, he did a hard reset yesterday and for now everything is ok, but I'll update with new info in case of.
I've been having those reboots for weeks now. There is an official thread on the asus forums talking about it. There are more than a dozen people who have also reported it and from the looks of it, Asus hasn't found the source of the problem yet. Out of curiosity, in which country did you buy it? Are you rooted?
my version is a french version. I neither had any beta OS on it nor was it rooted. I wanted to provide Asus with Logs but they rather wanted the device for repair, now I'm waiting for its return.
I doubt this is a hardware issue though as the reboots did happen in cold state w/o any system activities ongoing. The only special thing on my setup was that I used two sim cards in parallel.
I did a hard reset and he problem remained. I also used slow charging.
I'm from Italy and the phone of my friend is not rooted and with bootlloader locked.
I heard my friend minutes ago, and from when he deactivated programmed charging the issue seems to have disappeared. Have you got programmed charging on?
Yes, I have the upload scheduled. But I'm beginning to suspect that the problem originates from a lot in Italy. I just asked you because I thought it was from there.
Love this phone but also having the same issue. Bought from Asus directly (US site) too. There's a whole thread of folks with the problem too on their forum:
ZenFone 9 randomly restarts
Hi all, I bought an Asus ZenFone 9 from the UK online store. I started to migrate the apps from my old phone to the zf9 and once I finished I started to use my new ZenFone 9 as my main phone. However, I noticed around 3 dso that when i wentato unplug a fter charging the phone it looked as if it...
zentalk.asus.com
sakun-ice said:
Yes, I have the upload scheduled. But I'm beginning to suspect that the problem originates from a lot in Italy. I just asked you because I thought it was from there.
Click to expand...
Click to collapse
Try to deactivate it and report please ;-)
My friend hasn't got reboot since then for now, two days and a half ago.
My reboots do not happen while charging, FWIW. And they're always while the phone is idle (sitting on desk). I look up and see it's spontaneously rebooting...
I was having reboots on custom kernel, just updated to 32.2050.2050.34 without going custom kernel (still rooted) and have had no reboots yet.
Mine reboots while watching YouTube app, either with high brightness, while charging, or both. It seems to be less likely to happen if i clear cache from YouTube settings.
It typically doesn't happen in other apps. Phone is stock. EU version.
After testing for a few weeks, there is a good chance that the reboots on my device are due to Magisk (not modules)