Hello everyone,
I live in Ontario Canada
I recently bought this phone. it's actually good, but something happened that I cannot fixed, I bought the phone from coolicool a store from China so it's taking some time to fixed my problem. Well the problem is this: I can't use my phone because it is asking me for the PRIVACY PROTECTION PASSWORD number which I don't have because I didn't set it up. I was playing with my phone to see what it does and all the sudden the screen appeared asking me for the number, well after trying many times different numbers I gave up, so i decided to do a HARD RESET which erased everything so I thought problem solved.... no way the stupid screen still comes up and won't let me use the phone... somehow I got to the setting and in the SECURITY OPTION i noticed that the MOBILITY ANTI-THEFT is ON and I tried different ways to turn it off but I haven't been able to do so. when I click on the MOBILITY ANTI-THEFT, it asks me for the number again which I don't know, honestly after doing the FACTORY RESET was enough but nothing works. By the way I did try 0000 and 1234 and 9999 and 1111.
It's not asking me for my sim card number because I tookthe sim card out and it does the same thing PLESSE ENTER THE PRIVACY PROTECTION PASSWORD TO UNLOCK...... it is driving crazy.....PLEASE HELP
The same problem
robflo1970 said:
ENTER THE PRIVACY PROTECTION PASSWORD TO UNLOCK
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I ran into the same problem after changing sim-cards. Hard reset does not help, returning old sim back does not help. Remote android locking/erasing via google device manager does not help. I don't know what to do.
robflo1970, did you solved the problem? How did you get into settings?
Hi guys,i have a problem with my Efox E5S,i do not read more than the external microSD card,i tried it with a factory reset and a firmware flash through SP Flash Tool, but nothing the OTG does work but only see the pendrive with card reader same problem,how do I fix?
Related
Galaxy S II has no Network upon further inspection the phone doesn't display the Imei, bluetooth, wifi mac address.
Its not in flight mode, I restored to factory settings, tried couple of sims as well.
Is it a software issue or hardware issue??
Is likely flight mode. Press power button long and try the option flight mode or data connection.
Sent from my GT-I9100 using XDA Premium App
still the same its not in flight mode or any other settings tho. I have used a galaxy S for 8 months
Replace sim card in holder .
jje
did try all the possibilities.
NEW PROBLEM : Once put into flight mode,i cant get rid off flight mode and the phone doesn't charge anymore?? Please tell me its a software issue
UPDATE: The phone is charging after doing a factory restore, but now i found out when i go to mobile network, it says SIM CARD NOT INSERTED? Sim card tray issue? hardware??
DOUBT: is there a chance the phone to get network locked??
UPDATE: when I Enter *#7465625# and see the following:
Personalization Status
Network Lock
Network Subset Lock
SP Lock
CP Lock
Phone is from singapore, looks like it got locked automatically?
things are getting more complicated my doesnt have a imei
when i check imei it doesnt show
NO imei copy back your backed up efs folder as per thread dev section.
Try factory reset rtrey flashing a stock rom .
jje
Yup, sounds like an efs issue. Hope you backed that up.
i dint flash or root the phone to corrupt those.
its a brand new phone out of the box
zeem35 said:
i dint flash or root the phone to corrupt those.
its a brand new phone out of the box
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Click to collapse
Get a replacement if its under warranty...you dont know what else will go wrong with a device that comes defective right from the start...
Sent from my GT-I9100 using Tapatalk
Yea, this is the exact thing thats happened to me (Indian version).
Fresh out of the box phone, worked fine for the last 3-4 days.
Now I'm out on a vacation, and the network selection on roaming was flaky, I was toggling the network selection manually/automatically a few times to get some network, and the next thing I know I no longer have a IMEI (shows unknown) , and the same for baseband ( shows unknown) .
Tried factory resetting , etc, not helping. Will get back home and have the phone repaired/replaced.
maldyzooks said:
Yea, this is the exact thing thats happened to me (Indian version).
Fresh out of the box phone, worked fine for the last 3-4 days.
Now I'm out on a vacation, and the network selection on roaming was flaky, I was toggling the network selection manually/automatically a few times to get some network, and the next thing I know I no longer have a IMEI (shows unknown) , and the same for baseband ( shows unknown) .
Tried factory resetting , etc, not helping. Will get back home and have the phone repaired/replaced.
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Click to collapse
Sorry to hear this. Do keep us informed what happened.
Originally Posted by maldyzooks View Post
Yea, this is the exact thing thats happened to me (Indian version).
Fresh out of the box phone, worked fine for the last 3-4 days.
Now I'm out on a vacation, and the network selection on roaming was flaky, I was toggling the network selection manually/automatically a few times to get some network, and the next thing I know I no longer have a IMEI (shows unknown) , and the same for baseband ( shows unknown) .
Tried factory resetting , etc, not helping. Will get back home and have the phone repaired/replaced.
Sorry to hear this. Do keep us informed what happened.
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Click to collapse
This airplane mode sounds dangerous. Unfortunately it may be a necessity when you are travelling etc. Hope there is a known fix or one comes out soon. Until then I will keep my /efs partition backup in 3-datacenter redundant storage place along with my laptop and ext.hdd.
i just recieved an sgs2 in uk and it has this exact problem out of the box.
grrr
if anyone wants to point me to a stock rom for it i'll try flashing it
erm, i dont think flashing will help here.
I reckon that missing IMEI means the /efs partition has been wiped out/corrupted, and that is something which cannot be restored by a simple flash.
finally, after almost 12 days, lots of running around, I finally got my S2 working again.
The service center had to send the phone to their head office since they hadnt received any service info on the new model till then.
They changed the PBA apparently , and finally reflashed it and gave it to me.
They claimed that the flashing was an online process and samsung india service servers were down for nearly 2-3 days, accounting for the additional delay.
Just like my I9000, but I dont think it is the same problem and same way to solve.
I rooted the devise and deleted the nv_date.bin and the nv_data.md5 in EFS file with Root Explorer, and renamed the .nv_data.bak into nv_data.bin, then restart, problem solved
I have exactly the same problem as you guys are talking about. Really weird. The /efs directory, where is it located? Is it located in the main "Root" or is it in a specific folder? I would like to try the thing with the rename trick?
http://forum.xda-developers.com/showthread.php?t=1068193&highlight=EFS
jje
Hi guys
I have a big issue with my S3 GT I9300. This morning, everything was running well and suddenly i got the error message "No SIM card, insert a SIM card". I didn't try to flash any ROM, or put any root or something. I was on my desk, the phone was on the table and when i checked it a few minutes later : no network and SIM card error message...
Until now i was on I9300XXUFME3 ROM. I tried to clean the sim card, the sim card slot, push the sim card while the phone was turning on (maybe it wasn't touching correctly the pin), but still getting the same issue. My IMEI is OK, still the original one (no 00 or 0049, etc).
That's why i decided ot flash a orginal ROM and flashed my phone to I9300XXUGMJ9. Flash is OK but still getting the network issue (no sim card inserted)..
I couldn't try my phone with an other SIM as I was alone at the office but i guess the issue comes from the phone as my SIM card is not old at all (i have it for 6 months only) and I don't remove it often from the phone.. Until this morning, my phone (bought it from someone 6 months ago= was working perfectly and I didn't flash it since May 2013, so I don't really understand..
I also tried Ariza's patch (http://forum.xda-developers.com/showthread.php?t=1918601) but when I press "Apply fix", it starts downloading and stays at 0%.. Nothing seems to be downloading.
Any help would be very greatful guys, thank you.. :crying:
Don't go flash crazy, you'll do more damage with that patch.
Sounds like your sim card reader is faulty, not an expensive item to have repaired.
boomboomer said:
Don't go flash crazy, you'll do more damage with that patch.
Sounds like your sim card reader is faulty, not an expensive item to have repaired.
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Click to collapse
Thanks for the reply. OK.. Any idea of how much does it costs approximatively ?
Monegask30 said:
Thanks for the reply. OK.. Any idea of how much does it costs approximatively ?
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Hello,
I just went to an Orange store here in Paris and the issue was simply a deffective SIM card.. They replaced it by a new one and got the issue fixed
Thanks a lot guys for your kind help!
Hi guys, i have similar problem, i tried different sim cards, none worked, tried changing the whole card reader with a brand new one, but it didn't fix the problem.
everything started approximately a month ago, or even more, i tried rooting the phone after applying the update but i missed up and almost killed the hone, after allot of effort i managed to bring it back to life and re-installed the firmware update, but the phone started giving me the "Not registered on network" error, and the IMEI changed to that 0049 thing, then it started telling me to insertsim card.
the thing is, before all this happens I had no idea how to important it is to backup, so I have no EFS backup
so, any ideas what could be the cause? and how to fix it?
Hello, and thanks for helping me: I've used a Z7 Max since many month on 3.08 flashed on my phone without any problems. but after having flashed a new rom today (yirom's CM12), the phone cannot detect any sim, in no one slot.
I've tried to go back to 3.08, with nubia tool updater and with twrp recovery, but even after full wipes, impossible to detect sim cards. If I Check Msim settings, it says "deactivate", not "no card".
The phone never answer sim lock pin .
Is there a way to get out of there? Thank you very much and sorry for my english.
Flash another ROM (Z7max（NX505J）电信4G双卡 V3.22)
It is not a rom problem. I have lost IMEI, but have the .nv file. But when i try to nrestore them with qbst, the phone answer the pin code again and again and again....
Use google search
Stupid. For those who have this problem, i solved it by trying again 'd again with qbst (and force efs verification). Nota: my computer did 3 *.nv backup of imei, only one was correct, the bigger one.
I bought a Pocophone online, received it, and used it for about a month.
After one month, after Turning it off and back on completely, the wifi and cellular didn't work anymore. (was on MIUI)
I reflashed MIUI from TWRP, thinking it would solve the problem, but now I was stuck :
When you boot up MIUI for the first time (or after reflashing) you need to enter your MIUI account code to go on with the setup process. But that's no use, because with no Wifi or cellular, the phone cant check the password.
I have the IMEI (I don't know for the MAC address) printed on a sticker on the phone's box, but I didn't want to change it myself because I understand that's not completely legal ?... Anyway, I sent it back to client service and waited. They received it, and acknowledged the problem, but as they're an online reseller (big place in my country) they "sent it back to Xiaomi". So I waited again. Now, they're telling me that
Their technicians have denounced the warranty on the grounds that your equipment has been oxidized.
The cost of repairing your device is equivalent to the price of new equipment and has therefore been declared economically irreparable.
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I know that's false, but I'm not in a position to tell them anything, so when I get my phone back, I'd like some pointers on how to fix it myself. I'm pretty sure I've got to fix the EFS partition, but don't know how.
I know this is not a hardware problem because the phone is still able to scan, and see and list wifi networks, and the message specifically says there is no IMEI and MAC adress.
Thanks to all of you !
PocoSteve said:
I bought a Pocophone online, received it, and used it for about a month.
After one month, after Turning it off and back on completely, the wifi and cellular didn't work anymore. (was on MIUI)
I reflashed MIUI from TWRP, thinking it would solve the problem, but now I was stuck :
When you boot up MIUI for the first time (or after reflashing) you need to enter your MIUI account code to go on with the setup process. But that's no use, because with no Wifi or cellular, the phone cant check the password.
I have the IMEI (I don't know for the MAC address) printed on a sticker on the phone's box, but I didn't want to change it myself because I understand that's not completely legal ?... Anyway, I sent it back to client service and waited. They received it, and acknowledged the problem, but as they're an online reseller (big place in my country) they "sent it back to Xiaomi". So I waited again. Now, they're telling me that
I know that's false, but I'm not in a position to tell them anything, so when I get my phone back, I'd like some pointers on how to fix it myself. I'm pretty sure I've got to fix the EFS partition, but don't know how.
Thanks to all of you !
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Click to collapse
Short & simple method. Flash a custom rom. It will solve your miui account issue. But I don't know if that will solve your wifi issue as well
Rowdyy Ronnie said:
Short & simple method. Flash a custom rom. It will solve your miui account issue. But I don't know if that will solve your wifi issue as well
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Click to collapse
Yes I tried this when i still had it, but the IMEI and Mac adress are still missing. A phone that cant "phone" is of no use...
Sorry to hear about your loss, how can they say it iodized? Whatever you can use it for a bit of experiments. Do you have any twrp backup if yes you can restore it .if not you can try with any efs backup of nay other device..not sure its possible or not any one here with more knowledge can do this and many in markets can do it too if you can provide them the proof of a legal purchase
I have even worse problem
PocoSteve said:
I bought a Pocophone online, received it, and used it for about a month.
After one month, after Turning it off and back on completely, the wifi and cellular didn't work anymore. (was on MIUI)
I reflashed MIUI from TWRP, thinking it would solve the problem, but now I was stuck :
When you boot up MIUI for the first time (or after reflashing) you need to enter your MIUI account code to go on with the setup process. But that's no use, because with no Wifi or cellular, the phone cant check the password.
I have the IMEI (I don't know for the MAC address) printed on a sticker on the phone's box, but I didn't want to change it myself because I understand that's not completely legal ?... Anyway, I sent it back to client service and waited. They received it, and acknowledged the problem, but as they're an online reseller (big place in my country) they "sent it back to Xiaomi". So I waited again. Now, they're telling me that
I know that's false, but I'm not in a position to tell them anything, so when I get my phone back, I'd like some pointers on how to fix it myself. I'm pretty sure I've got to fix the EFS partition, but don't know how.
I know this is not a hardware problem because the phone is still able to scan, and see and list wifi networks, and the message specifically says there is no IMEI and MAC adress.
Thanks to all of you !
Click to expand...
Click to collapse
My problem is activating phone after doing factory data reset.
Could not complete boot unlock so did factory reset. First screen after reset is black showing "device is locked"and has choice to "activate this device". OK, push that so get scree to enter password so I enter my Mi Account pwd but not work, get message "this device is associated with existing MI Account (186****877). Thiat number is NOT my Mi Account but must be locked inside my phone. I bought this new from Lazada and have no way get at that existing account. So what to do now??
tstar99 said:
My problem is activating phone after doing factory data reset.
Could not complete boot unlock so did factory reset. First screen after reset is black showing "device is locked"and has choice to "activate this device". OK, push that so get scree to enter password so I enter my Mi Account pwd but not work, get message "this device is associated with existing MI Account (186****877). Thiat number is NOT my Mi Account but must be locked inside my phone. I bought this new from Lazada and have no way get at that existing account. So what to do now??
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Click to collapse
I didnt do to much research, but this looks like it's an official seller. just send it to them for warranty.
Update : Deleted
Phone exchanged and files deleted.
Thank you for the offer but just a bit too chancy and i very much want my Pocophone to be just fully functional phone. The Lazada purchase was very much a legal purchase but the Lazada suppliers are individual shops which may be or not "Official" Xiaomi dealers. I have sent the phone in box and with copy of my receipt to Xiaomi in Bangkok, and hope to have good news from them after New Year. Hope and trust in Xiaomi doing the right thing; Thailand is not strong on customer protection.
Shinichi Kudo said:
I have an efs backup done just after unlocking. If you absolutely want your phone revived I can share it but I guess it will have my imei and mac. I don't know if you can change it but your device might work as a phone. Do tell me if you acknowledge the possible problems then I will give the backup qcn file to you.
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if it is possible can you share me yours as I suffered from the same problem and now my phone is stuck and i cant boot into it without wifi or cell connection
Batsy538 said:
if it is possible can you share me yours as I suffered from the same problem and now my phone is stuck and i cant boot into it without wifi or cell connection
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Click to collapse
Is it possible to use your file and then change the iemi and mac address?
I had to flash to miui 9 in order to get into my phone now I can see my iemi and mac adress are unknown.
Im hoping I have the box still somewhere in order to restore the iemi with some application.
But not sure if there is anything else that can still be broken
lost my imei too i got them writen on the box but i think there is no working way to get them back in the phone
Shinichi Kudo said:
I have an efs backup done just after unlocking. If you absolutely want your phone revived I can share it but I guess it will have my imei and mac. I don't know if you can change it but your device might work as a phone. Do tell me if you acknowledge the possible problems then I will give the backup qcn file to you.
Click to expand...
Click to collapse
Can you give me efs file? thank you very much.
hi,, sorry posted in wrong forum first time
I did the silly thing of doing a factory reset from phone off rather than from settings so it thought it was unauthorized factory reset
I still managed to get into my google account and onto the phone , just had to use wifi for some reason to use settings, everything is fine and wouldnt have known anything was wrong but I cant log into my mcafee security, it tells me invalid SIM card on my number and also my simcard #2 is greyed out and says no sim card in there
I am guessing this is because of the phone going into factory reset protection, will this resolve itself in 72 hours if do another reset ? any idea how i can solve this?
thanks