[Q] Serial Number unknown - Android Q&A, Help & Troubleshooting

I have a Droid 4 running CM 11 Safestraped. It appears somewhere in the past the serial number got erased on the device and is now showing "Unknown". Any idea how I can fix this? I think I still do have the box.

Are you having service issues too? If not, then it doesn't make any differernce.

Related

The IMEI changed after update ROM!

What is the reason?
my htc touch pro IMEI changed after update ROM(official ROM"like as: RUU_Raphael_HTC_ITA_5.05.408.1_R2_Radio_Signed_Raphael_52.58.25.30_1.11.25.01_Ship.exe")
and then my IMEI changed 17 bits--REMOVED--
when i install any software,the system to prompt the follow information:
"the program is from an unknown publisher.you should install it only if you trust its publisher.do you want to continue?"
I think this is just occasional,so i update ROM again and again.
but the IMEI is "--REMOVED--" all the same!
You probably don't want to post you imei online (maybe that's a fake #; if that's the case, you should say so).
Your IMEI didnt change =/
Maybe for some reason the soft way to see your IMEI is corrupted, but look under your battery, that IMEI is still the same, and that's what matters because if you warranty your phone for some reason IMEI is how they track it. IMEI is basically a serial number for the provider.
^ not true. It is possible to change your IMEI number with certain software. When a call is made the IMEI # is recorded in the provider's billing software. With Rogers for example, this is the case, albeit few reps know how to find this and fewer still care what your IMEI is or isn't.
Not saying whether the OP's IMEI did/didn't change, but the sticker under the battery only shows the IMEI when the phone shipped.
Just like a sticker on the back of a computer may say "windows xp" while its OS is actually "vista"
When you upgrade to a new version (Core) it will add one number to your IMEI only in form. It is still electronically recognized as the same IMEI, so don't worry. what you will find is that the number is the same, but has now an additional digit or 2 in it. This is just like a revision number & will not affect your services at all. This happened when we old Tilt users went from 6.0 to 6.1 & will likely happen again going 6.1 to 6.5 official.
Do you get your IMIE by dialing *#06# ?
yes mate
Imei changed
Hi,
i work for a mobile provider an I changed yesterday my ROM and today I got an Security check on my work and my IMEI changed also, and that was a little problem. Because they have to check my IMEI number, to look that I have the right mobile with me. The problem is, that Security had only the last 4 numbers, but I found out the new added two digit numbers
Cheers
Hmmm...That's what I said above. It is the ROM/Revision number & it gets added to the IMEI. For anything truly querying the IMEI, it is fine. But it seems your setup is querrying the Registry version of the IMEI.
Anytime you upgrade roms, Usually OEM roms, this happens. It started with the first touch & the Kaiser.
kylinsure said:
What is the reason?
my htc touch pro IMEI changed after update ROM(official ROM"like as: RUU_Raphael_HTC_ITA_5.05.408.1_R2_Radio_Signed_Raphael_52.58.25.30_1.11.25.01_Ship.exe")
and then my IMEI changed 17 bits--REMOVED--
when i install any software,the system to prompt the follow information:
"the program is from an unknown publisher.you should install it only if you trust its publisher.do you want to continue?"
I think this is just occasional,so i update ROM again and again.
but the IMEI is "--REMOVED--" all the same!
Click to expand...
Click to collapse
If you ran a ROM that had been XIP'd for any reason (such as to make some software that looks to see the OS version to run), this will modify how windows see's the IMEI, however the radio will read it for what it actually is.
This is interesting... when I warranty return my phones to ATT, they ask me to do the *#06# and have me read off the IMEI... Could they tell if I've changed roms via the numbers I read off?
Could it possibly be a secret way to bust us all?
racer7 said:
This is interesting... when I warranty return my phones to ATT, they ask me to do the *#06# and have me read off the IMEI... Could they tell if I've changed roms via the numbers I read off?
Could it possibly be a secret way to bust us all?
Click to expand...
Click to collapse
No, no suits, black helicopters and vans unless you start cloning, there are your previous IMEI's on ATT system, they want to validate the problem handset as you have the ability to remove your sim and call them from a working handset, your account is bound to the sim, then there is always the accounts with multiple active sims, they just need the right one for the RMA.
?Glitch

[Q] What about my Serial number 'unknown'

Hi guys,
After flashing Resurrection Remix and back to stock ICS I noticed my serial number is saying 'unknown' Now I have read about some similar topics about this, but I have got something else.
I decided to flash the ICS bootloader. After that my serial was 0009ca6038****. After that I checked with 'abd devices' and it came back with: 304D9ca6038****.
Note: These two are almost the same except for the first 4 characters.
Then I looked at the sticker under the battery and I saw s/n: RF1C50*****. So that's completely different.
Now, which one should be correct? Does your sticker match your serial?
And last but not least: how to solve this?
I am running a CM9 nighlty build on my S2 and the serial number in Settings -> About -> Status is also "unknown"
The first time i realized this was as i read your post.
I have no problems with my phone, so I think the unknown serial number is not important.
I have a RN10pro. When I type *#06#. It says serial number is unknown. How to fix this?

SGS3 Two different serial numbers

Dear All,
I just came to notice that the serial number in the battery compartment of my SGS3 (GT-I9300) is different from that of the Settings>About Device>Status>Serial number. How come? Also when I tried to enter the serial number taken from Settings >About Device>Status>Serial number and typed it into firmware upgrade and initialization of Kies, it works, but when I input the one from the battery compartment of my SGS3, it says "Please check the serial number and enter it again". My first guess is that somehow the mobile I have is some kind of cheat or something (I bought it in China but is not for the Chinese market, it is kind of smuggled to China). May be the chinese just paste the sticker in the battery compartment or whatever. Any thoughts on it?
Thanks
If your phone was branded by any carrier than it could have two different serial numbers. One encoded in efs partition (showed in about phone status menu) and it has 11 chars. Second one is Samsung's device factory service number and it has 16 chars (hex format).
Both are correct. First is used to initialize your phone as you said. You can also register your phone in Samsung service center with this one.
If you like you can use some tools (Network Signal Info or similar) which will show you the second one which should be the same as number under battery.
Don't worry. I suppose that serial number changing is hard to do operation. All you need is correct IMEI number which should be the same as this on phone's box.
i9.0.1.3k galaxy imperator
I have a very similar issue. I am with T-Mobile USA, so I have a slightly different variant of the SGS3. I am running a custom ROM. Now when I flash a factory stock ROM, my serial Number matches that which is under my battery. When I flash cyanogen mod 10 based Roms it changes. The factory Stock Is 11 digits and the new one is only 8 digits. I guess my question is why are my numbers 8 and 11 digits? Is the because of my carrier?

Ported number not reflected on phone

Ported my number from Voda to EE, the number has gone accross, but the number shown via settings, is still the pre port old number .
Ive tried retarting the phone with no luck.
Any ideas ?
Mart

Phone number Unknown

Hi!
The phone works just fine, but it's just a general question, ive tried to find a fix, but nothing works.
Under settings , status, phone number is always unknown.
And in android messages its the same.
Have anyone same problem?
Thanks.

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