[Q] Nokia Lumia 920 keeps on heating and battery draining fast - Nokia Lumia 920

Hi All,
My Nokia Lumia 920 Windows 8 phone keeps on heating and gets its battery drain. Irrespective of using media files, wifi, 3G Network it keeps on heating and drains battery within 2 hours after charging it fully.
Can any of you guys help me out on whether its a battery issue or its phone issue?
Thanks in Advance
Tausif Shaikh:good:

shaikh tausif said:
Hi All,
My Nokia Lumia 920 Windows 8 phone keeps on heating and gets its battery drain. Irrespective of using media files, wifi, 3G Network it keeps on heating and drains battery within 2 hours after charging it fully.
Can any of you guys help me out on whether its a battery issue or its phone issue?
Thanks in Advance
Tausif Shaikh:good:
Click to expand...
Click to collapse
I'm on the latest developer preview and I have pretty much an insta drain with anything using GPS, both Waze and Here Maps. I reset my phone from scratch this weekend and didn't reload any saved settings, I haven't had too much time to test it, but just from daily use, it still seems to be draining pretty fast. Not sure if there's something missing in the Cyan firmware that I don't yet have. But it seems to have gotten much worse with this last update.

Etaduck said:
I'm on the latest developer preview and I have pretty much an insta drain with anything using GPS, both Waze and Here Maps. I reset my phone from scratch this weekend and didn't reload any saved settings, I haven't had too much time to test it, but just from daily use, it still seems to be draining pretty fast. Not sure if there's something missing in the Cyan firmware that I don't yet have. But it seems to have gotten much worse with this last update.
Click to expand...
Click to collapse
with latest 8.1 Update 1 (without cyan) battery on my Lumia 920 work 30-50% much better than before update 1...
but from my experience from different Lumia, some hardware revision have bad battery performance and heating levels...

Related

New firmware: actually worsens battery performance

In my case, after updating to new firmware and software my battery full capacity indicator has become sort of crazy (for the worst).
Before updating I got a solid 1390 mAh always. Now It depends on the day, but It never surpases the 1270 mAh. Barrier.
Today I´m getting a poor 1170 mAh.
Strange thing.
Anyone else experiencing this issue?
luisillons said:
In my case, after updating to new firmware and software my battery full capacity indicator has become sort of crazy (for the worst).
Before updating I got a solid 1390 mAh always. Now It depends on the day, but It never surpases the 1270 mAh. Barrier.
Today I´m getting a poor 1170 mAh.
Strange thing.
Anyone else experiencing this issue?
Click to expand...
Click to collapse
From my review, my battery seems to be getting better now, first week after the update, battery was dreadful, it seems to be a whole lot better now. Give it a week, if it continues, email Nokia support, since you hopefully have your warranty, they'll check and replace it if it's faulty, I'm suffering from some horrible notification bug, that's worse, getting your notification when you enter message/whatsapp...-_-
Have same problem. The last update have reduced full charge capacity from 1420 mA to 1303 mA and it's still decreasing every charge. Hope is's soft bug, otherwise nokia should exchange killed batteries phones.
Nokia says not to trust their diagnostics tool when it comes to degrading capacity. The battery should be fine anyway unless it reports less than 1000mAh.
Nokia's biggest mistake was making the Diagnostics available to every user. Now everybody thinks Nokia stole their precious mAh...
Note: It doesn't even matter the update gave us some hours in autonomy.
Yep. Without it most users would actually enjoy their phones.
So the Diagnostics tool gives a bad reading?
Today, when I plugged the charger off, the charge percent inmediately went down from 100% to 98%. Maybe there´s some kind of software bug thay doesn´t give the real battery performance.
P.S.: I actually enjoy my phone. Love it.
luisillons said:
So the Diagnostics tool gives a bad reading?
Today, when I plugged the charger off, the charge percent inmediately went down from 100% to 98%. Maybe there´s some kind of software bug thay doesn´t give the real battery performance.
P.S.: I actually enjoy my phone. Love it.
Click to expand...
Click to collapse
This happened to me also this morning. Took my phone off charge, unlocked it and then was at 98% but going to keep an eye on it throughout the day. I got roughly 15 hours use yesterday and 5 hours of that was when i was at work.
I am getting terrible battery life after the update. 100 % at last mid night. By the morning it is at 85%. It seems the battery life got worsen by a 40 % decrease before the update.
Should I restore my Lumia 800?
I get weird battery issue on my latest 800. About every second charge the battery drains very fast doing nothing. The next charge it is fine. Next after that it can drain. And so it goes. Something fishy with software indeed. It was preloaded with 11501 from factory so I have not updated myself.
Nokia need to take a detailed look at this. As it is now they fully think the issue is fixed when in face it is not. As the topic implies it actually made things worse compared to old firmware. Those 15% charge that were lost in old firmware it lasted longer anyway because it had no drain.
dannejanne said:
I get weird battery issue on my latest 800. About every second charge the battery drains very fast doing nothing. The next charge it is fine. Next after that it can drain. And so it goes. Something fishy with software indeed. It was preloaded with 11501 from factory so I have not updated myself.
Nokia need to take a detailed look at this. As it is now they fully think the issue is fixed when in face it is not. As the topic implies it actually made things worse compared to old firmware. Those 15% charge that were lost in old firmware it lasted longer anyway because it had no drain.
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Click to collapse
Yup, you're right, I'm getting that, some days it's pretty good, and some days it's just damn awful.
sHaHiN786 said:
Yup, you're right, I'm getting that, some days it's pretty good, and some days it's just damn awful.
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Click to collapse
I have made a factory reset just for the heck of it. Also I have recently started rebooting my phone with the charger plugged after every charge and then unplug when it is booted again. So far no drain after doing so but too early to make any conclusions.
I reseted the phone on a charge cycle with drain and after the reset the drain stopped. So something weird is going on. Hadn't really installed apps etc... syncing/location etc off...
sHaHiN786 said:
Yup, you're right, I'm getting that, some days it's pretty good, and some days it's just damn awful.
Click to expand...
Click to collapse
Unfortunately I do not even have the good days result. After I updated my Lumia to .11500 my battery drains really quick with doing nothing. Before going to sleep I had about 60%, waking up it was empty, in 6 hours! Before I could last about 1.5 days with my phone. Hardly 10 hours with normal use. 3G on but wifi and bt off.
Does anyone know how to change this or to change it back to the earlier version of software?
I love this phone and its OS, but the battery consumption is just wrong!
Thanks.
dannejanne said:
I get weird battery issue on my latest 800. About every second charge the battery drains very fast doing nothing. The next charge it is fine. Next after that it can drain. And so it goes. Something fishy with software indeed. It was preloaded with 11501 from factory so I have not updated myself.
Nokia need to take a detailed look at this. As it is now they fully think the issue is fixed when in face it is not. As the topic implies it actually made things worse compared to old firmware. Those 15% charge that were lost in old firmware it lasted longer anyway because it had no drain.
Click to expand...
Click to collapse
Same issue with battery drain. Not that frequent though. Two times in two weeks. It´s random I think. Thing is that I´ve noticed that it has occurred when the phone shows maximum than my average battery capacity.
Normally phone shows 1170 mAh when fully charged. Strangely enough I get a very decent battery life. More than 24 hours with normal to heavy use.
But today it showed 1370 mAh fully charged and it´s not passed 12 hour barrier.
luisillons said:
Same issue with battery drain. Not that frequent though. Two times in two weeks. It´s random I think. Thing is that I´ve noticed that it has occurred when the phone shows maximum than my average battery capacity.
Normally phone shows 1170 mAh when fully charged. Strangely enough I get a very decent battery life. More than 24 hours with normal to heavy use.
But today it showed 1370 mAh fully charged and it´s not passed 12 hour barrier.
Click to expand...
Click to collapse
Since I made that factory reset the drain has not come back so far. Now I get good battery life and it's usually at 70% when I go to sleep at nights with moderate use throughout the day.
Is this what everyone is doing for best battery or is it just me?
Used to get heavy drain when I get the mobile:
I had to do below:
1) Location services off - i use very low though.
2) Removing people tile
3) Display brightness - LOW
4) Settings->Applications->Games->Connect to Xbox LIVE-> OFF
(with ON, used to drain battery alot atleast for me)
5) Settings->Background tasks->Weather->Off
(not sure of this, but I don't use it so I switched off)
6) Removing XBox Live Tile (In fact all live tiles like App Highlights etc...)
7) Date+time -> Set automatically -> OFFFF (I don't think we need it unless we go to other country)
8) Phone Update -> Turn off notifications
By the way,
I use push email outlook on always
Schilkeplayer said:
Unfortunately I do not even have the good days result. After I updated my Lumia to .11500 my battery drains really quick with doing nothing. Before going to sleep I had about 60%, waking up it was empty, in 6 hours! Before I could last about 1.5 days with my phone. Hardly 10 hours with normal use. 3G on but wifi and bt off.
Does anyone know how to change this or to change it back to the earlier version of software?
I love this phone and its OS, but the battery consumption is just wrong!
Thanks.
Click to expand...
Click to collapse
Just restore your backup in Zune. Connect the phone, go to the phone tab. Settings -> updates -> restore. Good luck!
devildevel said:
Used to get heavy drain when I get the mobile:
I had to do below:
1) Location services off - i use very low though.
2) Removing people tile
3) Display brightness - LOW
4) Settings->Applications->Games->Connect to Xbox LIVE-> OFF
(with ON, used to drain battery alot atleast for me)
5) Settings->Background tasks->Weather->Off
(not sure of this, but I don't use it so I switched off)
6) Removing XBox Live Tile (In fact all live tiles like App Highlights etc...)
7) Date+time -> Set automatically -> OFFFF (I don't think we need it unless we go to other country)
8) Phone Update -> Turn off notifications
By the way,
I use push email outlook on always
Click to expand...
Click to collapse
Unnecessary restriction..
uiqjirka said:
Unnecessary restriction..
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Click to collapse
What to do. Now a days all smart phones come with great features and poor battery life.
By the way, anybody knows how to turn off fast dormancy in our lumia 800? I used to get much better battery life by turning off fast dormancy in android phones ( obviously my network is not supporting the feature though)
Sent from my GT-N7000 using Tapatalk
devildevel said:
Used to get heavy drain when I get the mobile:
I had to do below:
1) Location services off - i use very low though.
2) Removing people tile
3) Display brightness - LOW
4) Settings->Applications->Games->Connect to Xbox LIVE-> OFF
(with ON, used to drain battery alot atleast for me)
5) Settings->Background tasks->Weather->Off
(not sure of this, but I don't use it so I switched off)
6) Removing XBox Live Tile (In fact all live tiles like App Highlights etc...)
7) Date+time -> Set automatically -> OFFFF (I don't think we need it unless we go to other country)
8) Phone Update -> Turn off notifications
By the way,
I use push email outlook on always
Click to expand...
Click to collapse
So you're limiting the phones key features for a battery problem? Why not contact Nokia? I must be honest, if Nokia were to tell me to switch off so many features of my phone, I would tell them to kindly p*** off, as I've had many phones before it that didn't pose a problem like this, if it's a fault, they should act to it, not make you rectify their mistakes. At the end of the day, if you broke your phone accidently, would they fix it for you? So why should you?

Battery service life with new firmware 1750.0805.8773.12220

Hey,
I just wanted to start this thread to collect our experiences and current configurations about the battery service life since updating our Lumias to the new firmware release 1750.0805.8773.12220, because mine seems to be much better than before.
My configuration and usage is as follows:
3G now always enabled (though poor 3G signal)
1 IMAP account retrieving mails every 15 minutes
1 Windows Live account retrieving new objects every hour
Facebook account with standard settings
about 30 SMS a day
about 40-50 WhatsApp messages
listening to music about 2-3 hours a day
about 30 minutes Facebook a day
So battery drain is now about 3-5% an hour.
I updated my Lumia 800 via zune and now I have firmware 1750.0805.8779.12221. couldnt notice any changes after 12140. confused...
still a day and a half for me on 2g after the update...
I think this update has all but ironed out all the battery issues. I cannot expect Nokia to do anything more with the battery as it has been almost 6 months since the Lumia's release. If there was a big battery bug it surely would have been ironed out by now. So i do not expect anymore miracles from any software update from this point on. 14-15 hours is fair enough according to me for this phone. Wouldn't ask for more!
I'm very happy with this update, because battery drain was about 7-10% before (x.12072) on same settings.
Maybe Nokia hasn't listed all the fixes in the changelog.
So now, I wouldn't aks for more, because I can use my smartphone as long as my old DesireHD or even longer.
canstb said:
I updated my Lumia 800 via zune and now I have firmware 1750.0805.8779.12221. couldnt notice any changes after 12140. confused...
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Click to collapse
where are you from? because you've got the 8779 oem firmware? rm-801? which country?
Mine i have 2 hours spent all day in Twitter, 1 hours in Facebook, 20 SMS, 3 hours of talking, 1 hour of Internet, 2 e-mail accounts syncing mail as soon as arrives, Accuweather,Live Calendar and Connection Tiles running on background and i uses only EDGE, i get only 1 day and a few hours, i think that its the normal.
Battery drain
I should not have to charge my phone every single day...
I don't often make calls or send sms'. My 2 email accounts are set to download every hour and my twitter account is barely used. I mainly use the phone for a 10 minute game a day and the rest of the time it gets used to read a chapter or two of an ebook. (while not busy at work )
But, battery drain is expected. I suppose I'd get better battery life if I let the phone discharge completely and then recharge from the wall plug instead of charging when the battery is around 20% at night.
Theseasonswither said:
I suppose I'd get better battery life if I let the phone discharge completely and then recharge from the wall plug instead of charging when the battery is around 20% at night.
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Click to collapse
I think it wouldn't affect it too much, because it's a lithium polymer battery inside our phones.
I also noticed that, with normal use the battery pass 2 days
goldfinch711 said:
I think it wouldn't affect it too much, because it's a lithium polymer battery inside our phones.
Click to expand...
Click to collapse
Bugger. Guess I will cross my fingers and hope that somehow the drain decreases. :fingers-crossed:
If not, I have my charger with me at all times anyway :victory:
Nokia Win
its been 2 days since i updated and ive noticed that the battery level is enduring longer =), not sure if it is a placebo effecto or something, because the battery before the update was already very enduring.
Lumia 800 for the Win =)
canstb said:
I updated my Lumia 800 via zune and now I have firmware 1750.0805.8779.12221. couldnt notice any changes after 12140. confused...
Click to expand...
Click to collapse
Can you please share info on your model version?
Is your OS version also 8779 ?
bobzero said:
Can you please share info on your model version?
Is your OS version also 8779 ?
Click to expand...
Click to collapse
I bought this phone from finland, the day it was released(059N3K4). I was using this chineese 12140(059P4C2) before the update. yesterday, zune said there is an update, and did update.
now,
os version is 7.10.8773.98 but firmware version is, as I told earlier, 1750.0805.8779.12221.
there seems to be no change but maybe a slight better battery performance, if there is really any.
goldfinch711 said:
I think it wouldn't affect it too much, because it's a lithium polymer battery inside our phones.
Click to expand...
Click to collapse
It's actually a lithium-ion battery - not quite the same thing as lithium ion polymer batteries.
well it may be wishful thinking - but the battery does seem a little stronger (after a hard reset (the volume + power button). Looking at the diagnostic app the battery drain of ~75mA is more consistent than it was previously.. 18hours is good enough for me - still carry a juice pack though
with normal usage I can get past 2 days without a problem. the last firmware update is great
I see an improvement also. Have had the update for a week and believed it to be wishful thinking in the beginning. But it is consistent. Not dramatically, but definitely better. Especially under 3G.
[email protected] .12220 from Everything Everywhere
Sent from my Lumia 800 using Board Express
Guys i used the china variant of tango, before the global release.
I noticed 3G is excellent on china variant, once set it gives me an "H" throughout.
I noticed the UK variant i flashed (tango) has browser problems with facebook, keeps giving error to "Try again"
There is export to sim in china
and the battery is extremely good, way better in the china.
So mayb the UPDATE from ZUNE and the flashed FW mayb have a difference
i will test a ZUNE update and let you;ll know
With Standby my Lumia lasts at least 22 hours with a 4-5% batterydrain per hour.. max 24 hours. (3g on, 5 mail accounts / 2hours, 2 BG tasks, 3 Push Apps.)
With minimal use i can use the device 12-16 hours.
My provider have 3G only, so i cannot use E or GSM.

GSM-Modul eating battery

My lumia 920 worked for about 48 hours dropping battery to 70% then i went to work where the signal for my provider is very weak and it dropped the hole 70% to Zero in about hours. has anyone experienced that or just better has anyone a solution for this?
Have you checked what apps are running in the background? It's likely not the radio causing your drain.
dc/dc said:
Have you checked what apps are running in the background? It's likely not the radio causing your drain.
Click to expand...
Click to collapse
for me it seems to be the radio what's eating the battery
I nearly uninstalled everything and put the phone to batterysavingmode. So it was unplugged from power Saturday in the morning and till monday noon it used nothin more than 26% of battery while listening to music surfing, checking mails and making some calls. Then i went to work and i did nearly nothing with it. at 9 o'clock the battery was dead.
No whatsapp or anything else on the phone
Also I encountered this problem with my NL920 but it's not all the time encounterwed; very strange...
Yeah, definite link between poor reception and poor battery life on my device, too. Hopefully we'll see a fix in the meantime, use WiFi where you can though, it helps me a lot.
This is normal. Every phone is like this. When the signal is poor, the phone must consume more electricity in order to maintain the connection. I think Nokia designs their phones to stay connected at all cost though because they're famous for having good reception haha
Sent from my LT29i using xda premium

[Q] Has anyone experienced -worse- battery life since updating to portico? Lumia 920

I could have my phone off the charger for 4 hours and still show 100% even in 4g areas before updating to portico, and use it reasonably heavy and still easily get through a day, now I'm lucky to have 30% after 12 hours.
Telstra 920
Moylans said:
I could have my phone off the charger for 4 hours and still show 100% even in 4g areas before updating to portico, and use it reasonably heavy and still easily get through a day, now I'm lucky to have 30% after 12 hours.
Telstra 920
Click to expand...
Click to collapse
After turning off NFC, Wifi and mobile network i can get 24hr+ without charge average use only though.
gasoau said:
After turning off NFC, Wifi and mobile network i can get 24hr+ without charge average use only though.
Click to expand...
Click to collapse
I dont use NFC, Wifi is not set to always on, mobile network is always on, however, before updating it was also.
nfc off, wifi and BT on all day. experiencing improved battery life since portico update.
pencilcase said:
nfc off, wifi and BT on all day. experiencing improved battery life since portico update.
Click to expand...
Click to collapse
Thought I'd better update - I did a complete discharge and recharge of the battery since I had found worse battery, and yeh, now I think it is better than pre-portico.
I have found mine to be inconsistent. I'm going to try a complete drain today at work and see if it helps. I turned on NFC and opened Nokia Drive+. That should kill it pretty quickly.
I've found battery life has goon from very good to horrific since updating to Portico. I used to get through a day at work (not a massive amount of usage and in 4G network area) and have about 40-50% battery left when I got home (charge overnight). Now I'm finding it's already in battery saver mode by 2pm in the afternoon.
I flashed the portico update onto the phone as it bricked about a week ago after I tried to hard reset (was having wifi problems that turned out to be unrelated to the phone!). But I flashed the EE rom, so it's got exactly what it would have had if it had been updated normally. All the settings are the same as I've always had them, same apps installed, and same usage, so not happy that the battery life has suddenly gone from strong to chronically awful.
look at this thread, towards the end are my findings.
http://forum.xda-developers.com/showthread.php?t=2131692
My battery life is still awesome.. I still only charge my phone every other day. everything is turned on (NFC, LTE, Bluetooth, always on WiFi) and the brightness is set to Auto with sunlight readability on and high touch sensitivity.
I got 15% drop during night !!! (not use)
Better battery life for me, no issues at all!

[Q] Black update heating the phone and draining the battery

I was quite happy with my Lumia 920 and eagerly installed the Black update the other day.
But soon I started to notice serious heating problems from time to time at the upper part where the GSM chip is located, accompanied by quick battery drain (from 90%+ to 15% in a few hours, without doing anything but a few calls and some email checking).
I changed max speed from 4G to 3G and stopped all background tasks, disabled tap&send, but nothing made any noticable difference.
Then I noticed on my Femto Cell (a mini in-hous GSM transceiver) the 'connected' light was on while my phone had a working WiFi connection at the same time. This indicated that the GSM was on while I had a WiFi connection. Only rebooting the phone would disconnect the 3G and use just WiFi. But after some time and using the phone, the 3G connection would come back on (light on the Femto Cell turns on) and the heating and draining would start again.
This looks to me like a serious bug in my (hardware revision 6.5.0.2) Lumia 920!
Anyone else experiencing this with the Black update?
lumia 820 high battery drain after black update
After upgrading from Amber to black I have high battery drain and heating up near the camera lens on the lumia 820, my wife has the same phone and the same problem after the update.
It seems as if Nokia aren't listening as several people have posted same issue on the Nokia community and no-one from Nokia has replied, I don't know where to go from here as many people have said a hard reset does not fix the issue and I don't want to have to re-setup my phone and lose all data!!!
trb999 said:
After upgrading from Amber to black I have high battery drain and heating up near the camera lens on the lumia 820, my wife has the same phone and the same problem after the update.
It seems as if Nokia aren't listening as several people have posted same issue on the Nokia community and no-one from Nokia has replied, I don't know where to go from here as many people have said a hard reset does not fix the issue and I don't want to have to re-setup my phone and lose all data!!!
Click to expand...
Click to collapse
Yes, looks like we're not alone with this issue. I can assure you, none of the usual tricks will fix this. No hard reset, no background tasks disable, no 3G or 2G max speed setting, etc.
not on my phone... working much better and battery last longer... but i make hard reset before upgrade to Black... not after....
also not use any battery status apps... this c**ps of software was drain batery on my lumia 920...
dxdy said:
not on my phone... working much better and battery last longer... but i make hard reset before upgrade to Black... not after....
Click to expand...
Click to collapse
I know, certainly not every 920 has this issue but there are too many people reporting similar issues to ignore. Some of my colleagues having a 920 have no problem, others have similar issues.
BTW: What is the hardware revision of your Lumia 920? Mine is 6.5.0.2.
Noppes123 said:
I know, certainly not every 920 has this issue but there are too many people reporting similar issues to ignore. Some of my colleagues having a 920 have no problem, others have similar issues.
BTW: What is the hardware revision of your Lumia 920? Mine is 6.5.0.2.
Click to expand...
Click to collapse
6.5.0.4
dxdy said:
6.5.0.4
Click to expand...
Click to collapse
Small difference, but could be something...
Others having 6.5.0.2 without battery drain issues?
same here in France after switching from SFR to BOUYGUE TELECOM. more than 2 days before the switch and less than one day after the switch)
A matter of provider ?
Same issue, same h/w revision
Noppes123 said:
Small difference, but could be something...
Others having 6.5.0.2 without battery drain issues?
Click to expand...
Click to collapse
I also have the 6.5.0.2 hardware revision WITH the battery drain issue
The thing is, I sent my phone back to Nokia for assessment.. they deemed the battery was faulty - charged me $90 for a replacement battery, and now a few weeks later I'm having the same issue again...
Really starting to get annoyed.
Deano019S said:
I also have the 6.5.0.2 hardware revision WITH the battery drain issue
The thing is, I sent my phone back to Nokia for assessment.. they deemed the battery was faulty - charged me $90 for a replacement battery, and now a few weeks later I'm having the same issue again...
Really starting to get annoyed.
Click to expand...
Click to collapse
I am beginning to suspect a design error in specific hardware models. There are too many people with battery drain issues to ignore. At the same time many people seem to have no problem.
Have you tried to revert back to an older firmware version? That could make a difference... I will try it when I find some spare time.
Noppes123 said:
I am beginning to suspect a design error in specific hardware models. There are too many people with battery drain issues to ignore. At the same time many people seem to have no problem.
Have you tried to revert back to an older firmware version? That could make a difference... I will try it when I find some spare time.
Click to expand...
Click to collapse
I agree, there is something not right.
No I haven't tried an older firmware version. Wouldn't that require flashing the phone? Although, my phone has been back to Nokia roughly 3-4 times now, and each time it comes back with a different firmware. I've had the system board replaced, lcd assembly replaced, battery replaced and something else I believe.
You'd think after all these repairs I'd have a phone that actually works correctly...
Deano019S said:
I agree, there is something not right.
No I haven't tried an older firmware version. Wouldn't that require flashing the phone? Although, my phone has been back to Nokia roughly 3-4 times now, and each time it comes back with a different firmware. I've had the system board replaced, lcd assembly replaced, battery replaced and something else I believe.
You'd think after all these repairs I'd have a phone that actually works correctly...
Click to expand...
Click to collapse
So... after all this you are still having the same problem???
Must be 'user error' then.... An installed app is causing the drain most probably. I bet you have WhatsApp installed??
Rule number 1... DON'T USE WHATSAPP!!!! It will drain your battery in next to no time.....
My 920 has been perfect from Day 1. I have had none of the problems or battery drain that have been posted here or on other forums. As I said 'user error'....
geddeeee said:
So... after all this you are still having the same problem???
Must be 'user error' then.... An installed app is causing the drain most probably. I bet you have WhatsApp installed??
Rule number 1... DON'T USE WHATSAPP!!!! It will drain your battery in next to no time.....
My 920 has been perfect from Day 1. I have had none of the problems or battery drain that have been posted here or on other forums. As I said 'user error'....
Click to expand...
Click to collapse
No, it's not a user error - I have uninstalled all my apps and my battery is still crap. So I put my apps back on because you know, what's the point of having a smartphone if you haven't got any apps...
And no, I actually don't have WhatsApp installed...
By the way, too many users have reported these issues - so it can't just be 'user error'. Some people do get Lumia's that are perfect, others do not, that's just how it is.
Deano019S said:
No, it's not a user error - I have uninstalled all my apps and my battery is still crap. So I put my apps back on because you know, what's the point of having a smartphone if you haven't got any apps...
And no, I actually don't have WhatsApp installed...
By the way, too many users have reported these issues - so it can't just be 'user error'. Some people do get Lumia's that are perfect, others do not, that's just how it is.
Click to expand...
Click to collapse
Correct. One scenario I've tested is a hard reset and just the default setup (only added WiFi and mobile network). Also did full discharge/charge cycle. Battery drain was about 1% better with no apps and no (non-system) background tasks, but still a lot higher than acceptable.
And of course, until recently my 920 worked flawless with all the apps and background tasks active...
I find that I have more issue with heating when using the Qi charging plates as the phone can be warm when removed from the plate. After several successive uses the phone does not cool entirely and this is when I notice a much faster battery drain during moderate use (excluding gaming which is always warms up the phone and drains the battery). Charging the phone with the USB adapter on occasion seems to calm the phone down and it is cool after completely charging.
Hope this helps.
gentry33 said:
I find that I have more issue with heating when using the Qi charging plates as the phone can be warm when removed from the plate. After several successive uses the phone does not cool entirely and this is when I notice a much faster battery drain during moderate use (excluding gaming which is always warms up the phone and drains the battery). Charging the phone with the USB adapter on occasion seems to calm the phone down and it is cool after completely charging.
Hope this helps.
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Yes, I too noticed thesubstantial heating when charging wirelessly. So I stopped using the charging pad altogether...
Noppes123 said:
Yes, I too noticed thesubstantial heating when charging wirelessly. So I stopped using the charging pad altogether...
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I also stopped using the wireless charging stand as I noticed the phone was getting hot, and also I seem to be getting a somewhat slightly better battery life with a USB connection.

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