Asus Zenfone 5 SKU COCC - Android

PLEASE HELP ME!!!!!!
Hello, I bought ASUS Zenfone 5 three days ago, and I was trying to update it since I saw there were some new firmware released but I occurred in some very strange troubles.
I checked the net and I didn't find a solution for my problem.
My model is: ASUS_T00F
Android Version: 4.3
Base Band: 1419_1.4.22.2_0515
Kernel: 3.4.43-gf4c8a50 [email protected] #1 Sun Jun 1 04:23:52 CST 2014
Build: ASUS_T00F_CN_user_1.19.40.51_20190601_56281 5 release-keys 010175_201901130121
I didn't find this firmware in the whole net... and I wanted to change it.
The fact is that I CAN'T!!
There is no way to rename the file so that the system could read it as an update (I tried every solutions described on the internet).
So I went in droidboot and it says:
IFWI VERSION: 59.29
SERIAL NUM: -----------------
DROIDBOOT VERSION: 2.1 BUILD Jun 26 2014 11:52:00
PRODUCT CUCC_A500 (!?!??!?!?!?!)
I turn in recovery mode...
But when I try to change the firmware with ADB it always gives me an error
With 1.14 WW (I read that someone fixed the problem this way) it says:
Finding update package...
Opening update package...
Verifying update package...
E:end of footer from /tmp/update.zip not 0xFFFF (File exists)
E:signature verification failed
Installation aborted.
E:Can't open /tmp/update-script.log
E:Cannot load volume /misc!
It gives me the same error also with 1.15 WW..
Instead with 1.16 both WW and CN it gives me the error of a wrong SKU, claiming that the mobile's SKU is CUCC:
Finding update package...
Opening update package...
Verifying update package...
Installing update...
Device image SKU: CUCC
OTA image SKU: CN (or WW when I use WW firmware 1.16)
assert failed: getprop("ro.buld.asus.sku") == "CN"
return code 8E:Error in /tmp/update.zip
(Status 8)
E: fota_return_code 403
Intallation aborted.
E:Cannot load volume /misc!
What can I do to solve this problem!?!? Can some of you help me??? I want to change my rom... (
Thank you

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did u find solution? i just received CUCC in droidboot but in sw info i get 1.13.40.8 ww sku but cannot upgrade
edit i downloaded v 625 V1.14.40.50 ww and updated, now im in ww A500cg and go to 1.17

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man I have the same problem
CAN'T anyone in this biggest ANDROID FORUM !!! HELP US pleeeeease !!
this is never happen to me in my sony n samsung phone, this ZENFONE5 make me insane just to UPDATE the firmware :crying: :crying: :crying:
PLEASE ! dont ignore this PROBLEM someONE pls FIX this help US :crying: :crying: :crying: :crying: :crying: :crying: :crying:

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kkpierkk said:
PLEASE HELP ME!!!!!!
Hello, I bought ASUS Zenfone 5 three days ago, and I was trying to update it since I saw there were some new firmware released but I occurred in some very strange troubles.
I checked the net and I didn't find a solution for my problem.
My model is: ASUS_T00F
Android Version: 4.3
Base Band: 1419_1.4.22.2_0515
Kernel: 3.4.43-gf4c8a50 [email protected] #1 Sun Jun 1 04:23:52 CST 2014
Build: ASUS_T00F_CN_user_1.19.40.51_20190601_56281 5 release-keys 010175_201901130121
I didn't find this firmware in the whole net... and I wanted to change it.
The fact is that I CAN'T!!
There is no way to rename the file so that the system could read it as an update (I tried every solutions described on the internet).
So I went in droidboot and it says:
IFWI VERSION: 59.29
SERIAL NUM: -----------------
DROIDBOOT VERSION: 2.1 BUILD Jun 26 2014 11:52:00
PRODUCT CUCC_A500 (!?!??!?!?!?!)
I turn in recovery mode...
But when I try to change the firmware with ADB it always gives me an error
With 1.14 WW (I read that someone fixed the problem this way) it says:
Finding update package...
Opening update package...
Verifying update package...
E:end of footer from /tmp/update.zip not 0xFFFF (File exists)
E:signature verification failed
Installation aborted.
E:Can't open /tmp/update-script.log
E:Cannot load volume /misc!
It gives me the same error also with 1.15 WW..
Instead with 1.16 both WW and CN it gives me the error of a wrong SKU, claiming that the mobile's SKU is CUCC:
Finding update package...
Opening update package...
Verifying update package...
Installing update...
Device image SKU: CUCC
OTA image SKU: CN (or WW when I use WW firmware 1.16)
assert failed: getprop("ro.buld.asus.sku") == "CN"
return code 8E:Error in /tmp/update.zip
(Status 8)
E: fota_return_code 403
Intallation aborted.
E:Cannot load volume /misc!
What can I do to solve this problem!?!? Can some of you help me??? I want to change my rom... (
Thank you
Click to expand...
Click to collapse
You were sold a Zenfone 5 with a CN rom installed, I'm not sure how they do it in china but what they end up doing is make the rom WW but the phone stays CN or CUCC, your case is a bit unique because they ended up flashing a CN rom over the CUCC, god knows why they'd do that.
What really confused me about your post was the fact that you can't change the name of the update file. I don't know what you mean as you can download the latest update which is 1.17 CUCC, extract it and you'll find another zip folder within and rename that zip folder to something like ASUS_T00F_CUCC_user_1.20.40.51_20200601_56281 5 release-keys 010175_202001130121 and put it into the root of the INTERNAL MEMORY not external. If you notice I renamed the folder with future dates and a newer version (1.20), in essence it would be a 1.17 but this is just to trick the phone into thinking its a new update. This has to be done because the person who flashed that rom into your zenfone put the version at 1.19 which doesn't exist, the latest firmware if 1.18 and its only available for CN, TW and WW. The latest version for CUCC is 1.17 and you'll have to use that to successfully flash your one. You wont need ADB I think. Remember that you'll have to rename the file with future dates and version, the date is located right after the underscore after the version (1.20.40.51_20200601 ). This is the only way I can think of and I think its the only way possible. After you've flashed it you can probably downgrade with ADB and flash WW. Once you flash WW with ADB it should make the rom WW and the phone WW so when you go to droidboot it'll say something like PRODUCT WW_A500. Make sure you download the right update file as there are different files for all the variants of zenfone 5(z560, z580).
Let me know if it worked.

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dilz8u said:
You were sold a Zenfone 5 with a CN rom installed, I'm not sure how they do it in china but what they end up doing is make the rom WW but the phone stays CN or CUCC, your case is a bit unique because they ended up flashing a CN rom over the CUCC, god knows why they'd do that.
What really confused me about your post was the fact that you can't change the name of the update file. I don't know what you mean as you can download the latest update which is 1.17 CUCC, extract it and you'll find another zip folder within and rename that zip folder to something like ASUS_T00F_CUCC_user_1.20.40.51_20200601_56281 5 release-keys 010175_202001130121 and put it into the root of the INTERNAL MEMORY not external. If you notice I renamed the folder with future dates and a newer version (1.20), in essence it would be a 1.17 but this is just to trick the phone into thinking its a new update. This has to be done because the person who flashed that rom into your zenfone put the version at 1.19 which doesn't exist, the latest firmware if 1.18 and its only available for CN, TW and WW. The latest version for CUCC is 1.17 and you'll have to use that to successfully flash your one. You wont need ADB I think. Remember that you'll have to rename the file with future dates and version, the date is located right after the underscore after the version (1.20.40.51_20200601 ). This is the only way I can think of and I think its the only way possible. After you've flashed it you can probably downgrade with ADB and flash WW. Once you flash WW with ADB it should make the rom WW and the phone WW so when you go to droidboot it'll say something like PRODUCT WW_A500. Make sure you download the right update file as there are different files for all the variants of zenfone 5(z560, z580).
Let me know if it worked.
Click to expand...
Click to collapse
just wanted to say thanks for putting an end for my 2 days of searching for a solution to this problem.

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Good day, I have a problem with my Asus ZenFone 5 A501CG, after i reset the phone into factory setting using the Back up and reset option, after it restart the touch screen function was gone therefore i cannot continue the setup and i cannot use my phone.. please help me to solve this problem.. Thank You

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checking the version image in android boot vol down + power button
Download the firmware version same as inside android boot...then try flash it using adb sideload..gimme results if work or not