Is there anyway to find out what's causing this? Only thing I can think of would be Snapchat maybe.. That's the only app I know of that will turn it on if I get a message but it keeps coming on randomly with no message or anything. Sometimes it'll happen if I just turn it off, it will instantly come back on again.
HTC Desire 601 (Zara_CL)
Also when this does occur the screen orientation is wacky like it's supposed to be locked on portrait on the home screen but it will rotate any and every direction
HTC Desire 601 (Zara_CL)
No clue. Does the issue go away if u uninstall snapchat?
Looks like it might've been the micro USB charging port. It was bent upwards and apparently shorting out my phone making things weird. I bent it back for not but who knows if it'll happen again. I found the answer in a Google search.
HTC Desire 601 (Zara_CL)
No not the charging port. Called virgin mobile and they said pull the battery and rub with posts with a pencil eraser. Doubt this will work.. Said call back if it happens again and they'll send a replacement
Update: the screen wake problem hasn't happened again since I rubbed the posts like VM told me.. I'm surprised.
Related
I just bought this EVO 3D and sometimes the touch screen becomes unresponsive and I must turn the screen off and back on to get it to work again. After I do that the screen works fine until it happens again at random times. Is anyone else experiencing this? I am on a fresh install using the latest RUU 2.08.651.2, all stock and not rooted. I have no other problems with the touch screen other then having to cycle the screen on and off once in a while. I am hoping this is a stock rom issue and not a hardware problem.
That happen to me but is not the screen is the htc sense...the issue went away with the wtsb rom....
Sent From My HTC EVO 3D ROOTED
My EVO 3D (stock/unroot) top half screen intermittent unresponsive.
And sometimes can scroll up in the menu, but can't scroll down at all.
Contacted HTC email support, and followed the guide to hard reset the phone, but problem starts happening within 24 hours without any other apps installed.
Here's the video:
My EVO 3D (stock/unroot) top half screen intermittent unresponsive.
And sometimes can scroll up in the menu, but can't scroll down at all.
Contacted HTC email support, and followed the guide to hard reset the phone, but problem starts happening within 24 hours without any other apps installed.
Here's the video:
/watch?v=4uTMVuFh50M (youtube)
I had dead pixels had to return Phone now on new hboot good luck
I'm thinking my EVO 3D might have an issue like the EVO 4G. I went ahead and unlocked my phone then flashed CM7 alpha. With CM7 it also stopped responding at random times. I also noticed if I hold the phone with my hand wrapped firmly around it the issue will not happen. Last night I used the phone for over an hour straight without having to cycle the screen on and off. Today it happen 6 out 10 times I used my today at work without holding it firmly.
Or maybe I just have a bad digitizer?
I've had this too after flashing a new rom. I'd have to turn the screen off and back on again to fix. I'm not sure if there is a permanent fix at all. Been trying to find one.
What is driving me crazy is I can't figure out if I should just go ahead a replace the digitizer or is it software/firmware related. It seems to be app specific and its always the same spots on specific apps that don't work. Sometimes the phone will work normally depending on how I hold it. Also games do not seem to be affected and pulling down the status bar usually always causes the screen to not respond to touch. How can the screen recognize my touch in 1 app but not recognize the same spot in another app? If anyone has dealt with this before could you please advise me on what to do, thank you.
I am having the exact same problem and my phone is now getting to the point where it is unusable. I took it in to sprint and said listen this isnt just a software thing my touch screen doesnt work. so i left it there for 3 hours to come back and them say... oh it was a software thing we did a hard reset and its fine. and then an hour later it started happening i dont know what to do sprint wont fix it and i have all the insurance and protection plans. I feel like I was railroaded on this pos phone!
danweb66 said:
I am having the exact same problem and my phone is now getting to the point where it is unusable. I took it in to sprint and said listen this isnt just a software thing my touch screen doesnt work. so i left it there for 3 hours to come back and them say... oh it was a software thing we did a hard reset and its fine. and then an hour later it started happening i dont know what to do sprint wont fix it and i have all the insurance and protection plans. I feel like I was railroaded on this pos phone!
Click to expand...
Click to collapse
Def. Software related, a ported swype keyboard on miui wouldn't work for me, would show up just couldn't use half the bottons, have you calibrated the touch screen any issues with that?
Shot from my shooter in 3D
injected with cleanrom2.7
try this from sensation forum
http://forum.xda-developers.com/showthread.php?t=1206188
jsergio123 said:
I just bought this EVO 3D and sometimes the touch screen becomes unresponsive and I must turn the screen off and back on to get it to work again. After I do that the screen works fine until it happens again at random times. Is anyone else experiencing this? I am on a fresh install using the latest RUU 2.08.651.2, all stock and not rooted. I have no other problems with the touch screen other then having to cycle the screen on and off once in a while. I am hoping this is a stock rom issue and not a hardware problem.
Click to expand...
Click to collapse
Nevermind, link is down.
I took it into sprint because of the same problem about a quarter of the bottom screen would not respond I didn't have insurance, I did have to unroot it before I took it in, but they swapped it out with no hassle.
They said I was the 3rd person with the same issue? Could be a HTC problem? But my new EVO 3D is running infected eternity ROM no problem
Big up to SYNERGY ROMS.....
Sent from my PG86100 using XDA Premium App
So my HTC Desire Z, running CM7, has recently started acting up. There is a certain spot on my touch screen that, at random times, will act as if it's been touched. In GO SMS PRO, this occasionally lines up with a message, so I can see it press, pause, press, pause, etc. It's really annoying and screws up my usage of the phone. If I turn the screen off and then on again, it'll usually go away for a bit.
I've tried googling this issue but it's a touchy thing to phrase. (hehe, "touchy", I didn't even mean to do that!)
Does anybody know how I can find out what is causing this and/or how to fix it?
tl;dr: touch screen is "pressing" a specific spot at random
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Moving to Q&A
NspktrSpacetime said:
So my HTC Desire Z, running CM7, has recently started acting up. There is a certain spot on my touch screen that, at random times, will act as if it's been touched. In GO SMS PRO, this occasionally lines up with a message, so I can see it press, pause, press, pause, etc. It's really annoying and screws up my usage of the phone. If I turn the screen off and then on again, it'll usually go away for a bit.
I've tried googling this issue but it's a touchy thing to phrase. (hehe, "touchy", I didn't even mean to do that!)
Does anybody know how I can find out what is causing this and/or how to fix it?
tl;dr: touch screen is "pressing" a specific spot at random
Click to expand...
Click to collapse
Its not rocket science is it bro ......... i figure you already can see the writing on the wall ...... sounds like your digitiser is on its way out. Quite a common issue on HTC's the capacitive touch screens just wear out.
My advice is backup, do a factory reset. see if problem persists, if so maybe try a different ROM (just for the sake of testing) see if problem persists.
If so you know its a hardware fault.
The good news is its really pretty easy to replace a digitiser in a Desire Z, I bought my own Desire Z 2nd hand with a dodgy digitiser (for about half its 2nd hand value) and replaced the digitiser in about 3 hours (that was going very slowly and being very careful)
Here is a link to the disassembly guides i used
https://www.youtube.com/watch?v=u-dR8CHEGjY&list=PLEBB8603769CE1417&index=16&feature=plpp_video
https://www.youtube.com/watch?v=SliyuYBvfic&list=PLEBB8603769CE1417&index=14&feature=plpp_video
Desire Z is one of the easiest phones i have ever worked on HTC obviously designed it to be repairable, almost everything is held by screws. So you don't have to 'unclip' loads of weak plastic crap.
All you need is to take it sloooooooowly and NEVER use much force, better to take an hour to do a job that should take 10mins than to rush or get impatient and break sh*t.
Good luck
Citizen
Update: So the "pressing" isn't really happening any more, but now there's a dead area that takes up an entire horizontal portion of the screen. I tested it out using a TouchTest app (picture 1) and the cut shows the dead portion. However, I tried it again later, and the dead portion moved up! I'm very confused, haha
just bought my htc radar
the problem is when i start making voice call
the screen go black and i cannot do anything untill other person hangs up..
is there a way to solve this?
Do you have a screen protector fitted? Sometimes the screen protector can trip out the light sensor fooling the phone to believe your face is still pressed against it which will keep the backlight off etc, Had this issue in the past with my HD2 and HD7.
syaripndsi said:
just bought my htc radar
the problem is when i start making voice call
the screen go black and i cannot do anything untill other person hangs up..
is there a way to solve this?
Click to expand...
Click to collapse
My wife has this same problem with hers. I found if you put slight pressure over the proximity sensor, that when you release it will function again. I'm guess that the glue holding the glass in place is faulty. This allows it to raise up slightly and cause the sensor to detect what isn't there.
I haven't tried tonwarrenty exchange hers yet with T-Mobile or HTC. Indo imagine that it's coming in the near future though. My wife is extremely annoyed by this.
I have the same issue. We have 75 HTC Radar company phones. A few of them have this very problem.
Most phones work fine after a hard reset, seems like some calibration error?
HTC Radar Proximity Sensor
Fwnk said:
I have the same issue. We have 75 HTC Radar company phones. A few of them have this very problem.
Most phones work fine after a hard reset, seems like some calibration error?
Click to expand...
Click to collapse
I am a phone repair tech and we have the same proximity sensor issue as stated above. We repair thousands of these phones and I would say atleast 25% of of these phones that come in the door have this issue and we have came to the conclusion that it is due to the sensor itself, for whatever reason, going bad, alot. HTC needs to address this problem, they need to either recall the phone or fix the issue free of charge. I plan writing HTC this afternoon and giving them a piece of my mind. If by chance anyone comes across a fix please let me know. We have tried everything that we can think of. I'll keep the thread updated as to what HTC has got to say.
d3vroid said:
I am a phone repair tech and we have the same proximity sensor issue as stated above. We repair thousands of these phones and I would say atleast 25% of of these phones that come in the door have this issue and we have came to the conclusion that it is due to the sensor itself, for whatever reason, going bad, alot. HTC needs to address this problem, they need to either recall the phone or fix the issue free of charge. I plan writing HTC this afternoon and giving them a piece of my mind. If by chance anyone comes across a fix please let me know. We have tried everything that we can think of. I'll keep the thread updated as to what HTC has got to say.
Click to expand...
Click to collapse
Ya even i had a same problem.....! Plz let us know about what company says.....!
I don't know if anyone else is having this problem, but I find it rather strange. What happens is when I'm talking to someone on the phone, and I hit the internet app to try to access the internet while talking to them while not connected to wifi, the screen will turn off. (Because, correct me if I'm wrong, but I believe with Sprints new network/with the new HTC LTE we can use data while making a phone call with Sprint.) The phone call continues no problem. Then I hit the power button to wake up the phone. The screen turns back on, but I can't pull up the ring to unlock the phone. If I touch the screen anywhere or any of the buttons it turns the screen back off. As a result, I have to wait until the other person hangs up on me or I have to force shutdown my phone in order to get back into it. I have no clue what is causing this or what I should try to fix it. I'll probably switch to a different rom soon enough which may fix my problem. But I was curious if anyone else is having this problem or if anyone has any suggestions. Thanks.
I have the HTC EVO LTE. Default rom and everything. It is rooted and unlocked.
Do you have a screen protector? Sounds like its messing with your proximity sensor which is a known and common issue.
Either cut out the proximity area on the protector, or apply a different brand. Zagg HD's are most notorious for this.
If you don't have a screen protector then you've got issues.
That was my first guess, but I'm pretty sure that isn't the problem because it only happens when I try to open the internet when talking on the phone. If I never try to open the internet I can turn my screen off, open apps, do what ever while I'm on the phone without any problems.
For what every reason, the problem is centered around trying to open the internet using data while talking on the phone. I'm not sure what is causing this. Let me know if anyone else has any other suggestions. Thanks.
I figured out the problem. I went to a sprint store and got it checked out to confirm my idea with 10 other HTC EVO LTE phones. Apparently, the culprit is the light sensor doesn't work correctly. If the phone is in a dark area, the light sensor gets confused and causes this problem. However, one difference is that some of the phones remained permanently locked after the screen turned on the first time never allowing the user to get back into the phone until the other person hangs up the phone, while other HTC EVO LTE phones unlocked an let the user back in after it is introduced to a well let area. As a result, I am not currently aware of any firmware updates to fix this problem. However, hopefully HTC will learn about this problem and create a patch to fix this light sensor.
I've got a recurrent problem with my Desire X which seems to have two parts, and doesn't seem to correlate with any other post that I've found;
- quite often when the screen is asleep, when I press the power button to wake it the screen doesn't come back; I get the bottom capacitive buttons lighting up, but no screen. Hitting power again turns off the lights, sometimes I can toggle it on and off a few times and it comes back (combined with swiping the screen possibly), but other times no matter what I do I can't get it to wake the screen and I have to resort to pulling the battery. Also doesn't help to plug in power. NB: yes battery is always at least 60% charged minimum
- other times when the screen is on the brightness/display goes into a build-up loop and washes out the screen, sometimes strobing, sometimes only leaving streaks of colour. Sometimes toggling the screen on and off via the power button works, sometimes it doesn't. I use Auto-brightness, but I have experimented with full- and half-brightness and it hasn't made a difference, so doesn't seem to be sensor-related.
I thought I'd hold out to see if the OTA JB update fixed it, but it doesn't look like that's going to appear here anytime soon.
Any thoughts? I've kept it relatively stock.
A small video ? Its a hardware fault anyways. Did it fell down ?
Sent from my HTC Desire X using xda premium
DanceOff said:
A small video ? Its a hardware fault anyways. Did it fell down ?
Click to expand...
Click to collapse
I'd post a video, but it always seems to happen when I don't have another device handy.
It hasn't had any bad knocks, only ever typical day-to-day bumps; I'm very careful with my phones. Does it sound like a specific known hardware fault?
Stock ROM, recovery, etc? Or any custom one?
Completely stock, not rooted, only some apps and widgets added, nothing removed.
Is the phone on warranty? Maybe it's hardware stuff and it will cost more than one headache.
Enviado desde mi HTC Desire X
Definitely hardware. Claim warranty asap.
Sent from my HTC Desire X using xda app-developers app
Here's an example photo of one of the many exciting things the screen randomly does. I'm trying to compile a pile of photos and hopefully video to support my claim, problem is that it's so completely random. I took it to an Optus store the other day to get some sort of idea as to what would happen, and the guy seemed to reckon that they'd do what he tried; pressed the power button on/off about 20 times, if they don't get it to misbehave in that time they'll say it's not faulty!
Want to make sure I get a full backup before sending it in also.
This greeted me on waking it. Sometimes this kind of thing will randomly crop up when in the middle of using it, other times power button won't wake screen, others I get incoming calls but no screen so can't answer - power button is the only thing that responds, which of course hangs up.