[Q] Xperia Tablet Z Screen issue - Xperia Tablet Z Q&A, Help & Troubleshooting

Good evening everyone!
I've been a proud owner of my xperia tablet Z since January, and I've always kept with a cover, and it's been well treated and loved.
However, since 2 or 3 days ago I have found this "dead pixel line" on the screen.
The weird thing however is that this line is perfectly straight, as if it's locked in a certain X coordinate.
The pixels seem to be dead / corrupted from the bottom to the top.
Does this look like a physical or a logical issue to you? Should a clean install solve this?
Or is it really the screen?
When the screen is off, there is no visually damaged evidence on the screen.
Below are 2 links to pictures. One with the display off to show you it's present condition, it's nearly 1 year old and it has been very well treated.
The other picture shows the corrupted pixel line.
I really don't want to RMA it because it will be a long process..however if I must..
Please share your thoughts and if you think it's a logical issue or physical.
Thank you
i.imgur.com/5sqjAzm.jpg
i.imgur.com/jdkgkMS.jpg

1337patchy said:
Good evening everyone!
I've been a proud owner of my xperia tablet Z since January, and I've always kept with a cover, and it's been well treated and loved.
However, since 2 or 3 days ago I have found this "dead pixel line" on the screen.
The weird thing however is that this line is perfectly straight, as if it's locked in a certain X coordinate.
The pixels seem to be dead / corrupted from the bottom to the top.
Does this look like a physical or a logical issue to you? Should a clean install solve this?
Or is it really the screen?
When the screen is off, there is no visually damaged evidence on the screen.
Below are 2 links to pictures. One with the display off to show you it's present condition, it's nearly 1 year old and it has been very well treated.
The other picture shows the corrupted pixel line.
I really don't want to RMA it because it will be a long process..however if I must..
Please share your thoughts and if you think it's a logical issue or physical.
Thank you
i.imgur.com/5sqjAzm.jpg
i.imgur.com/jdkgkMS.jpg
Click to expand...
Click to collapse
i can suggest to reflash the firmware or remove factory pre-applied screen protector.

Related

LCD "Mura" Defect (aka, clouding, hot spot, white spot)

My Prime has developed a small bright spot in the center of the screen. It's only visible on white or light pages. I didn't drop the tablet or anything, it just appeared. Anyone else experience this?
EDIT: Here's a link showing a laptop with similar looking spots. The one on my Prime is much smaller than any of these, but it's a similar looking mark. I tried getting a picture of mine, but had trouble doing so.
http://pics.livejournal.com/laptop_mechanic/pic/000p062e
EDIT2: I've learned that the defect I'm talking about is called "mura," or "clouding."
Sent from my Transformer Prime TF201 using xda premium
I have 4 of those spots.. three are within one inch and one of them is at least 3 pixels. I also have poor wifi, so I want to kill two birds with one stone. as soon Asus has a fix for the wifi I will rma..
I have the exact same "brighter" spot at lower center of the screen, don't remember it being there when I first got it... it's very annoying, I think I will send it back for repair.
My friend's first prime had that on his screen (2 white dots) when he bought it only visible on a white screen. He returned it for a new one. Thats why its important to check for those too when you first get your prime and put it through inspection, Just open up the notepad like app, that one has a white screen.
got one too. need to send it back for repair, just been too lazy to do it...
Read somewhere that those are stuck pixels. There's an app in the market that's suppose to fix stuck pixels as well.
Sent from my PC36100 using Tapatalk
jjdevega said:
Read somewhere that those are stuck pixels. There's an app in the market that's suppose to fix stuck pixels as well.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
I ran those screen fixing apps all night but non fix the problem
junrider said:
My friend's first prime had that on his screen (2 white dots) when he bought it only visible on a white screen. He returned it for a new one. Thats why its important to check for those too when you first get your prime and put it through inspection, Just open up the notepad like app, that one has a white screen.
Click to expand...
Click to collapse
I'm 100% certain the spot wasn't there when I first got the tablet, as I did a very close inspection of it. Actually, I was reading through a thread in an iPad forum and there were reports of spots like this showing up on some iPads after a while.
jjdevega said:
Read somewhere that those are stuck pixels. There's an app in the market that's suppose to fix stuck pixels as well.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Thanks, but this is different than a stuck pixel, which I also have (I found the stuck pixel when I first got the tablet, but it's so unnoticeable 99% of the time that it doesn't bother me). The link below shows similar looking bright spots on a laptop (the spot I have is much smaller than any of these, but it's the same type of spot).
http://pics.livejournal.com/laptop_mechanic/pic/000p062e
same story here. my prime has 5 bright spots (hot pixel) as well. i did not notice them when i got prime last year. pixel fixer can't fix these either. i can live with these spots though.
Sent from my Transformer Prime TF201 using Tapatalk
I have the same problem, 1 bright pixel just below the home screen indicator.
It doesnt bother me that much, its the only problem i have with my prime and knowing theres lots of people with more problems im not gonna return it for a new one, having the chance to get one worse than i had...
My phone had the same thing when I first received it (still does), but it was my understanding it was a "hot spot" created by adhesive or undue pressure in manufacturing. It's not stuck/dead pixels, in my case at least, and my Prime has no such spots.
I however don't know what would cause something like this over time. Seems to me something in the screen is poorly manufactured and overheating...
Sent mine back and was told by Asus that the white spot is a kind of light bleed that caused by pressure at the area, they will replace the panel for me.
I've noticed that mine has a few white spots similar to who you guys are describing. Mine has two about an inch apart from each other near the lower left-middle of the screen, and another near the right hand side of the screen. I don't notice it when other colours are present, but on a white/light surface, it can get very annoying. I'm thinking I might call ASUS and see if I can get it RMA'd since it has other problems as well. The WiFI is actually pretty ok, but GPS is a total bust. I don't really care about the GPS that much, but it might be what I need to send this in. I'm just worried the white spots will get worse with time.
After reading up on this a little more, the name for the white spots we're talking about is "mura" (google "LCD mura" and you'll get some hits). It looks like it's somewhat common on cheaper displays.
Also have this appearing on mine and also didn't have it before.
I have only noticed it in the last week since I installed the latest update.
I only really notice it on the XDA site.
In my case it's definitely not mura (clouding), but more like pressure spots or pinpoints (usually 2-3 pixels in size.) They are more distinctive in shape than clouding. Either way, sucks for any of us to get these kind of issues. I've actually got an RMA # for mine and will be sending it out either tonight or tomorrow whenever I get a chance.
this can be mura, spots, poinpoints or w/e
i can tell you another one..... so i was working very hard on many several things on my tfp.... sending emails, writing proposals, getting images, working on ideas ect.
I started to get annoyed on how fast the tfp goes to sleep, so i decided to put it to Never. So it never went to sleep and it was awesome because my concentration kept going and i was jumping from my laptop to my tfp back to my laptop ect.
THEN.... i decided to go to sleep and i left my tfp opened connected while it was charging. I completely FORGOT that i had disabled tfp from sleeping. So it sat on the Home screen of my launcher.
When i woke up several hours later, i started to use my tfp and i noticed there was a white area that on every screen it was still there.
It was the outline of the icons! This is the reason why screensavers we're created so this wouldnt happen. This is an excerpt from our trusty wikipedia: (btw, apparently this isnt suppose to happen in lcd's but i assure you it happened to me on my tfp, its not that bad though, as i barely see it sometimes)
Before the advent of LCD screens, most computer screens were based on cathode ray tubes (CRTs). When the same image is displayed on a CRT screen for long periods of time, the properties of the exposed areas of phosphor coating on the inside of the screen gradually and permanently change, eventually leading to a darkened shadow or "ghost" image on the screen. Cathode ray televisions, oscilloscopes and other devices that use CRTs are all susceptible to phosphor burn-in, as are plasma displays to some extent.
Screen-saver programs were designed to help avoid these effects by automatically changing the images on the screen during periods of user inactivity.
Click to expand...
Click to collapse
So, let me ask you this OP, did you by any chance leave your tfp on for a long time with something on the screen? and the glow that you have now resembles that image/icon/object you had on the tfp?
If that happened to anyone, hit the thanks
youngnex said:
So, let me ask you this OP, did you by any chance leave your tfp on for a long time with something on the screen? and the glow that you have now resembles that image/icon/object you had on the tfp?
If that happened to anyone, hit the thanks
Click to expand...
Click to collapse
Nope. I can say with 100% confidence that I didn't leave anything displayed on the screen that could have caused this. The spot is very small, and is just a little random blotch that doesn't resemble any type of image/icon/object. I've tried taking a picture of it with the camera on my smartphone, but I get those vertical bars that you get when taking a picture of a computer monitor and it's hard to make anything out in the picture as a result. Would using a regular camera allow me to get a good picture? If so, I'll see if I can borrow one and post a pic.
Also, the spot wasn't there when I first got my Prime, and it appeared after about a month.
As of now, I've decided against RMAing it, as (1) I'm afraid of getting back another unit with one of the other myriad of TFP problems, and (2) I don't feel like being without my Prime for 4-6 weeks.
nyijedi said:
Also, the spot wasn't there when I first got my Prime, and it appeared after about a month.
As of now, I've decided against RMAing it, as (1) I'm afraid of getting back another unit with one of the other myriad of TFP problems, and (2) I don't feel like being without my Prime for 4-6 weeks.
Click to expand...
Click to collapse
Add 1 to the of people with the pinpoint brightness issue, mine showed up after about a month of use.
I am also waiting to RMA or exchange at BestBuy once he seem to have all of the issues worked out since I have one of the relatively good ones now and don't want a broken one.
dead or stuck pixel
i have almost a half inch bar worth of dead or stuck pixels with more grey tint cloudy looking smugges..on the top portion of my screen..i can only see this when the screen has grey or anything in the grey family. i have not dropped, got it wet, or anythin to it..its been working great for me until about 4 days ago. how and what do i do about getting a rma. i have emailed asus but stilll not heard back..its realy starting to piss me off..this is going to be my 3 one..the other two i was still in my return time at best buy and game stop..this one i am not..any help will be great..would post pics but when i take the pics its hard to see or tell what i am talking about..

Strange yellow lines in the AMOLED screen

Hello!
I have just bought a brand new Samsung Galaxy S II.
Unfortunately, one of the first things i noticed upon unpacking it is that the screen has some strange gold colored lines in the upper part of the screen.
The lines are most visible when bright light is shone onto the screen e.g. a flashlight a lamp or out in the sun. They are most visible on dark colors or when the screen is turned off.
It looks as though the lines could be some sort of seem lines between two display pieces that are joined or bonded together. Does Samsung patch the screens together from multiple pieces?
I am not really happy about these particular lines that are present in the screen.
Has anyone else noticed such peculier lines in their display?
Hello!
Anyone else have seen this before? Would you accept this panel anomaly if it was your own phone?
Hope to get some response here :fingers-crossed:
No mate. I've never heard about such thing. I recommend u to return it and ask for a new one. It seems to be a rear factory issue.
Send from my GT-i9100 using tapatalk 2.
Magnetar83 said:
Hello!
Anyone else have seen this before? Would you accept this panel anomaly if it was your own phone?
Hope to get some response here :fingers-crossed:
Click to expand...
Click to collapse
first do not bump posts, u should have patience ma8
since its brand new, just check with the local samsung service center and see that if its a real hardware issue, and get a replacement of the same
I have just obtained a new factory fresh unit. Shockingly, the screen on the new phone has similar lines in almost the exact same position, although these lines are much less obvious than those in the first unit i got.
What the hell is going on at the Samsung factory or whoever makes the screens, it seems like they have thrown all quality control out of the window.
For such an expensive product to have these flaws is in my opinion unacceptable. There must be a lot of people that has received a phone with the same flaws.
Is there any Samsung representatives here that can comment on this quality issue?

[Q] Dead pixel on new S3 device

Hi,
I just received a new S3, and I'm noticing what I would call a couple of dead pixels: on a white screen (but also red & green, on blue it is not noticeable/ I cannot judge) at any brightness, there are two distincs points (I would say, pixels) that remains black.
When magnifying the zone with a lens, I can notice the defect is circular with the size of few pixels (<10) with lower luminosity then the rest of the display, with the center emitting no light.
Anyone with the same experience? How this is evolving with time: starts working? worsen?
One pixel is towards the border and just the second (in the center) bothers, but effect is very small and noticeable only when you know it is there.
I took the phone on Amazon, so with great flexibility for returning it, but I got it on .de (and I'm living in .fr) because of the great price (359€) and it is a bit annoying returning it.
Thanks for the feedbacks
Giorgio
Use search read identical post on this very section .
jje
I ve has 4 S3's, all brand new, 2 out of the 4 had dead pixels.
the one i currently have is dead pixel free, i cannot stand a dead pixel.
My solution to a stuck pixel
About Dead/Stuck pixel on OLED Device Display
I have a S3 GT-9300 that I use daily, the other day I dropped it on a hard surface and a single shiny green stuck pixel appeared on the bottom left corner of the display, it was a bit of an eye sore really, But I'll share my simple FIX if its a related problem like mine was*I thought if the drop caused it, then a related solution may fix it, so I simple activated display and went to the home page.then I turned the display facing my palm and held the device carefully at the top end and slapped it several times hard into the palm of my hand where the pixel problem area was. then stuck pixel went away...
I hope this works for you too*
@^
Well, that's certainly one of a kind....
So noob, just send it back. No biggie It's Samsung's fault for having appalling build quality. So just go into the store and scream your head off till you get a new one, or preferably an s4 for inconveniences.

Dead Pixels

Has anyone found dead pixels on their Z2 got mine Saturday and already had it replaced once for this issue and the replacement has the same problem
Cant find any dead pixels on mine. Come to think of it i always got lucky with stuff like that. Not a single dead pixel on any device i ever had.
2, one really noticeable, one is faded
Sent from my D6503 using Tapatalk
Sony warranty states that 2 dead pixels are acceptable. Fortunately, my Z2 has none.
I've sent mine back for a replacement with one dead pixel and overheating issue. Bought it last Friday, already gone
I found one dead pixel on mine, but I'm ignoring it for now.
OK. I have one stuck green pixel on the top right. Is this a common thing with xperias? Does anything actually work to fix them? My phone is ULB so I can't get it replaced.
robt772000 said:
OK. I have one stuck green pixel on the top right. Is this a common thing with xperias? Does anything actually work to fix them? My phone is ULB so I can't get it replaced.
Click to expand...
Click to collapse
Try display tester pro. No guarantee but worth the try
I had a Z replaced at least a dozen times due to dead pixels, eventually got a Z1 which had none but now it looks like Sony is plagued by them back with the z2
I've tried a few apps to fix it. Its only barely visible when on full brightness with a black background when its close to my eyes. No biggie.
Is this pretty common with Sony Xperias?
robt772000 said:
I've tried a few apps to fix it. Its only barely visible when on full brightness with a black background when its close to my eyes. No biggie.
Is this pretty common with Sony Xperias?
Click to expand...
Click to collapse
Every phone manufacturer suffers from these problems not just sony, I remember it was a common problem with the nexus 5 when it got released, if it's only 1 dead pixel then it should be much of a problem, besides I have heard you need at least 3 dead pixels to get a replacement
do you guys check for dead pixels with a magnifier? As now with these high dpi screens it's pretty hard to identify "one" dead pixel to me... maybe mine has but i don't think i can notice it without a magnifier lol
I only noticed it on the black screen in the dark. It doesn't bother me, it's only one pixel.
whiteblazer01 said:
I only noticed it on the black screen in the dark. It doesn't bother me, it's only one pixel.
Click to expand...
Click to collapse
Same for me. Only visible on full brightness with black. Its never like that unless I check.

display dead?

Hi. I have noticed a small dots (a lot of them) on my screen especially prononuced when the background is black...has anyone seen this yet? I am still on 4.4....
Looks like a chunk of dead pixels.
Did they just suddenly turn up? If you didn't mess with your tablet, this should be covered by the warranty.
pintness said:
Looks like a chunk of dead pixels.
Did they just suddenly turn up? If you didn't mess with your tablet, this should be covered by the warranty.
Click to expand...
Click to collapse
Hi. No i am extra careful with my tablet and despite being an year old it is like new...and not rooted everything is stock...i didnt noticed it until a few weeks back but it is difficult to notice it because it has to be black background...but they dont look like dead pixels as they emit a different color in games...very odd...it seems i will have to contact a repair center or i might wait for lollipop to see if it will magically fix it but i doubt it
It's quite common. Send it back to Sony. There's a thread about it in the help section that I posted in
Had the same issue here. It took 4 days including shipping.
On the bright side, you might end up getting a new tablet
Looks like you have a galaxy forming inside your tablet. Keep an eye on it, if you see the specs disappear from the center of the cluster, it means you have a black hole growing in it, and you need to take the tablet to Mt. Doom ASAP.

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