S3 rebooting - strange issue with battery - Galaxy S III Q&A, Help & Troubleshooting

Hi
My S3 started exhibiting some strange reboots and yesterday it was literally unusable
Model - T999V
Android 4.4.2
I googled hoping for a quick fix and none of the suggested fixes worked. Here's what I've done so far
1) replaced the battery with a new samsung battery - same issue
2) Factory reset hoping to clear any software glitch - same issue
it looks like the battery barely holds a charge despite being charged and the graph shows a few seconds (45-55) usually when powered on at first but when I click on the battery graph or do other stuff the phone battery min left amount will increase incrementally. For example a few clicks and the minutes counter will show 1min + secs increase. Keep clicking around - open apps - go back and check battery counter and the minutes will increase. I can start getting it up to 28 min possibly more by clicking around.
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Here's the odd part - even when its plugged in the phone will shut down. Sometimes I've noticed the popup screen which shows the shutdown-restart options popup momentarily before it triggers a shutdown. At one point through clicking over awhile I managed to get the battery counter to increase to 48 min (unplugged) so I plugged it in to see if anything would change. once plugged in the shutdown/restart popup triggered and the phone shut off. I powered it back on and check the battery remaining min were at 50 min seconds later it shut off again and kept shutting while I was trying to get this screen
Notice that now there is a gap in the battery graph. There is no external sd card and nothing new has been installed since factory reset.
The phone is not rooted but it is unlocked. Awhile back I was having problems having the phone connect to my PC as a hard drive via USB wire. This seems to be common problem from what I've read and since I couldn't connect via USB I couldn't root the phone later. I resigned myself to transferring files via airdroid but after I did a factory reset to fix the battery issue i can connect once again as a hard drive so whatever glitch there was seems to be fixed.
My main issue is getting the phone battery issue sorted out. I saw a vid where the blame was placed on the power button. Could that be it?
Any advice/help would be appreciated.
Thanks
Edit: I let it sit awhile after a few restarts and the remaining battery minutes have crept up to over 1hr. The shutdowns are still occurring.

dalkiel said:
Hi
My S3 started exhibiting some strange reboots and yesterday it was literally unusable
Model - T999V
Android 4.4.2
I googled hoping for a quick fix and none of the suggested fixes worked. Here's what I've done so far
1) replaced the battery with a new samsung battery - same issue
2) Factory reset hoping to clear any software glitch - same issue
it looks like the battery barely holds a charge despite being charged and the graph shows a few seconds (45-55) usually when powered on at first but when I click on the battery graph or do other stuff the phone battery min left amount will increase incrementally. For example a few clicks and the minutes counter will show 1min + secs increase. Keep clicking around - open apps - go back and check battery counter and the minutes will increase. I can start getting it up to 28 min possibly more by clicking around.
Here's the odd part - even when its plugged in the phone will shut down. Sometimes I've noticed the popup screen which shows the shutdown-restart options popup momentarily before it triggers a shutdown. At one point through clicking over awhile I managed to get the battery counter to increase to 48 min (unplugged) so I plugged it in to see if anything would change. once plugged in the shutdown/restart popup triggered and the phone shut off. I powered it back on and check the battery remaining min were at 50 min seconds later it shut off again and kept shutting while I was trying to get this screen
Notice that now there is a gap in the battery graph. There is no external sd card and nothing new has been installed since factory reset.
The phone is not rooted but it is unlocked. Awhile back I was having problems having the phone connect to my PC as a hard drive via USB wire. This seems to be common problem from what I've read and since I couldn't connect via USB I couldn't root the phone later. I resigned myself to transferring files via airdroid but after I did a factory reset to fix the battery issue i can connect once again as a hard drive so whatever glitch there was seems to be fixed.
My main issue is getting the phone battery issue sorted out. I saw a vid where the blame was placed on the power button. Could that be it?
Any advice/help would be appreciated.
Thanks
Click to expand...
Click to collapse
the android system consumes the most battery, so you should see which app runs in the background all the time..

Tkkg1994 said:
the android system consumes the most battery, so you should see which app runs in the background all the time..
Click to expand...
Click to collapse
I think there's something else going on. If it was working fine for over an year with more apps. After the factory reset it has less apps now and "back to zero" so I don't think its an app that's causing the reboot. The battery doesn't appear to be drained at all.

dalkiel said:
I think there's something else going on. If it was working fine for over an year with more apps. After the factory reset it has less apps now and "back to zero" so I don't think its an app that's causing the reboot. The battery doesn't appear to be drained at all.
Click to expand...
Click to collapse
Can you maybe make a screenshot from the battery when it's around 10%?

I think I have the same problem and I think it is caused by a dodgy power button. Maybe some dirt in there causing a short or something?
If it starts rebooting I just jiggle the power button about and it normally sorts it out.

Related

S2 Battery Temperature Warning - Won't Boot - GRRRRR!!!

Ok I'm really bitter right now. My wife and I each have an S2. Mine has been fine for the last 2 months and hers recently starting having problems. It keeps thinking that a USB cable is plugged in.
A Google search reveals that this is indeed a common hardware problem.
When you do a restart, you get the battery icon and flashing yellow triangle with the thermometer symbol. And the only way to get it to boot up is to plug it in.
The device functions fine other than that, but other than connecting to Kies via USB, there is no other USB related functions that is working.
Gonna give Samsung support a call and see how I can warranty this. Hoping it's not going to be a painful process.
Anyone else having the same problem? How did you resolve it? New replacement? Did they repair? How long did it take? What did you do?
Thanks.
I have the same problem, started with me recently, I had my phone with USB debugging mode on.
Can't confirm when it started for sure, but it may have been because I disconnected it from my computer once, before ejecting the device through windows explorer.
In any case, I can't turn on the phone now without removing the battery or having it plugged in.
I received the battery at 100% notification and it doesn't leave when I unplug the device.
It's become very flaky, and I don't like it. Did you have any luck with Samsung support?
Anyone have any information on this or another link to how to fix this? I'm getting the temperature gauge and can't figure out how to fix it!!
ThaiM said:
Ok I'm really bitter right now. My wife and I each have an S2. Mine has been fine for the last 2 months and hers recently starting having problems. It keeps thinking that a USB cable is plugged in.
A Google search reveals that this is indeed a common hardware problem.
When you do a restart, you get the battery icon and flashing yellow triangle with the thermometer symbol. And the only way to get it to boot up is to plug it in.
The device functions fine other than that, but other than connecting to Kies via USB, there is no other USB related functions that is working.
Gonna give Samsung support a call and see how I can warranty this. Hoping it's not going to be a painful process.
Anyone else having the same problem? How did you resolve it? New replacement? Did they repair? How long did it take? What did you do?
Thanks.
Click to expand...
Click to collapse
Brother had the same problem. Try adjusting the piece in the USB port of the phone either up or down. I used a small flat head screwdriver. Make sure the phone is off and battery out.
I'm not responsible for any further damage to the phone.
Sent from my GT-I9100
To get around it boot into recovery then choose restart phone. (hold power + volume up + home button)
irish-sid said:
To get around it boot into recovery then choose restart phone. (hold power + volume up + home button)
Click to expand...
Click to collapse
Exactly what I do. My phone gives me the same grief.
Sent from my GT-I9100 using xda premium
check this out mate. i had the same props.. and now its almost gone. read the cleaning fix it helpt me ,and putting all sort off usb stuff to the phone helpt even more..with and ON THE GO cable try plug ind af usb flashdrive when the battery is full and take it out again then it should remove the full icon(and my phone is not doing it anymore
http://forum.xda-developers.com/showthread.php?t=1216163
obs there are to other good links on the first page
My friend got this problem..plain stock phone.just playing games with charger on until the phone got hot. send back to samsung.after 3week got it back.use for 2 day and the problem reappear.. resend to samsung and they tell have to change the mainboard.been a month now.. still no good news..
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Yeah - get a replacement.
I had similar issues with mine. Took it to Carphone warehouse in uk. And they replaced usb port within 30 mins. Its a common fault.
Try to clean USB port.
This morning I just noticed this problem with my phone and I also noticed that under the battery stats it shows that the phone is always charging.
If I reboot the phone sometimes I lose about 20% from the battery, but then it starts to recharge although the phone is not plugged in.
I will try to change the battery with a friend of mine, maybe it's battery related, I will report back.
I suppose that the problem of discharging is:
A) when connected it can't enter in deep sleep mode
B) vbus_present eating battery
Inviato dal mio GT-I9100

Strange Charging Behavior

So here goes:
Had been running UnNamed 1.3.1 with Entropy's DD 11/23 (conservative gov. and stock clocking - setCPU not installed) and CB650 Wolf's ICS Theme for about 3 days with zero issues. Monday night I decided I wanted to try out Jivy's ICScreweD theme - so I did the following:
a) cleared cache and dalvik, and re-flashed UnNamed 1.3.1 to revert the Wolf ICS theme to stock UnNamed. Rebooted to CWM
b) re-flashed Entropy's DD 11/23 kernel. Rebooted, and then replaced lights.so to re-activate BLN using root explorer. Rebooted to CWM again.
c) flashed Jivy's ICScreweD theme.
At that point, all appeared normal.
Yesterday, was in a meeting most of the day with no service in the building, so phone was in airplane mode most of the day. After the meeting, battery life seemed slightly poor, but I chalked this up to the first day after the flash.
When I plugged the phone into the stock charger cord / wall wart at the end of the day, phone wouldn't charge. Tried a couple different cords, no change. Powered phone down, plugged in while powered off - phone powered back up fully on it's own, and appeared to take a charge.
Took phone off charger this morning, indicating full charge. Used it for about 20 minutes before leaving the house, appeared to be under normal battery drain (at 98% when I left) and drove to work. Got to work (about an hour later), phone would not wake up - sleep of death type behavior. 10 second long press on power got it to re-boot - and it came up at 41% battery. Did a battery pull, and came back up to 46% on reboot. plugged into PC with non-OEM cable to charge - phone not indicating that it was taking a charge. Tried 3 different USB ports on the PC, no change and no charging. Powered phone off and plugged into PC - phone automatically powered back up fully, and now appears to be taking a charge.
I'm quite certain the power-up when plugged in is a known issue on this ROM (at least I think I saw a couple people post about this) and I can't confirm this wasn't it's behavior prior to switching themes - normally I don't shut down to charge - only did this time because of the no charging while plugging in while powered up.
The only thing I can think of that might have triggered this wonky behavior is that I did the whole round of reflash/kernel/theme flashing with the device plugged into the wall wart charger. Coming from an Aria, this was an absolute no-no (and was frequently repeated as such in the forums over there) but I hadn't seen anything about it being a problem on these forums, nor in my very brief perusal of the Cappy forums for my wife's prior phone.
Anyone think the plugged in while flashing thing is the problem? Any other thoughts?
Thanks,
DD
Couple of troubleshooting things I would try if it was mine. If you have a nandroid backup taken before a b c above, try that first, and next try going back to straight stock. I know it's a pain, but less than a malfunctioning phone. Certainly hope it's not a hardware issue.
Thanks for the input Creepyncrawly, much appreciated.
Sadly I was too lazy to make a nandroid right before this most recent flash, but I do have one from a couple weeks ago with S8.2, which I made before switching over to UnNamed. That setup had no issues, just switched because I wanted to try UnNamed. So that is an option for me. As of now I'm going to try to get through the rest of today at least as-is, to see if the behavior continues to be consistent or if it is more intermittent in nature...
As far as going back to straight stock, I think I would be inclined to work my way back there if the nandroid doesn't sort out the issue; i.e. go to UnNamed 1.3.1 with Entropy DD 11/23 first, if that doesn't fix it, then go to UnNamed 1.3.1 with it's built in DD 11/13 kernel, then if that doesn't fix it I'd go to stock.
I am certainly no expert when it comes to flashing these devices, but it seems to me that if artifacts are getting left behind from one ROM to the next through the flashing process and causing problems occasionally, it shouldn't much matter whether I go straight back to stock or progress back there in stages...somebody whack me over the head if I'm wrong here....
DD
And continued weirdness;
Upon unplugging from PC after charging was complete just now, device indicated it was still connected to USB. Reboot got rid of the notification indicator that it was still plugged in, and lost 2% battery (battery loss probably normal...)
Final update:
Tried full wipes and installs of several ROMs, as well as a clean install of Unnamed 1.3.1 followed by Entropy's 12/01 Kernel update. Strange behavior continued to get stranger. By Friday the phone was randomly indicating switching into and out of dock mode at very frequent (approx 1 sec. cycle) intervals at random times. Still typically able to get it to charge by powering off then plugging in.
Called ATT and got them to approve a warranty replacement after some useless over the phone troubleshooting.
Initial attempts to reboot into download mode to flash back to complete stock for the warranty return via the hold volume up/down and plug into USB failed - would only result in a normal boot - got the device into download mode courtesy of the extended power menu (thanks for including DL mode GTG!), and reflashed stock unrooted firmware.
After flashing to complete stock, download mode via volume buttons/usb plugging continued to fail, and the device continued to randomly enter/leave dock mode.
I can only believe it is actually a hardware failure issue - but I do have a couple of logcats of when the device was doing the in/out of dock mode, if anyone is interested in seeing them...
Replacement should be here today or tomorrow...
That behavior screams "bad USB port" to me - yeah I think you had a hardware failure there.
My phone seems to think there is a USB plugged in constantly. Started about two days ago, my phone does not sleep at all.
I called att and they are going to warranty exchange it. Just waiting for my jig.
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Moustro -
your battery graph is quite similar to what mine looked like the day I took the logcats, though mine was more square-wave rather than saw-tooth looking. dramatic ups and downs were there tho.
Frequently had mine in my pocket during the craziness, so I'm not sure really how frequently it would wake then re-sleep with the cycling docked status thing...
Wonder if there is a bad batch of USB ports in these things out there. Mine was purchased on launch day. Any dangers to posting S/N info online when not attached to IMEI?
FWIW, my respiffied warranty replacement seems to be of very slightly better build quality (buttons feel slightly smoother in operation, mfg. tolerances around the back plate are a hair tighter (using the backplate from the original device as all they sent me for the replacement was the chassis - no back or battery).
That's why I posted here. Thank you for the feedback. My phone does not go into deep sleep at all. The green charging line is there constantly. Reflashed a couple nandroids, I went as far as to go back to stock w/o root and reformatted my internal sdcard as well. Nothing helped.

Battery icon blinking

I'm using latest XWLPX firmware and it have been working fine and now suddenly the battery icon keeps flashing, I can't see any battery stats, the battery percentage dont go down and when I reboot my phone it drops from 80% to less than 20%. When the phone is turned off a battery is shown indicating how much battery percentage is left and some seconds later it disappears and it appears again, over and over. Is the battery damaged? I've tried to unplug battery, wipe cache and wiping battery stats. Yesterday I used my phone when it was raining just to see when the bus arrived but I dont think just using it in the rain for a short time will damage it. Shall I try to re-flash in Odin?
for sure you need the re-flash, if you are not on custom ROM, why not do emergency recovery trough Kies?
I cant tell you if your battery is damaged, did you install some crazy battery tools/indicators/mods?
Try reflashing and see what happens mate.
I recommend you to reflash rom and then try better battery stats...
Cuz ur observation says its not Hardware problem
Peace
Hit Thanks & It will Disappear
Sent from S II Running Official ICS 4.0.4 with Siyah 4.1 [/size]
ive got the same problem
ive reflashed and problem stays
i was on neatrom themed when it started and now im on neatrom not themed and its still doing it.
not tried a full wipe.
its been going on about 3 weeks and its not affected the phone at all
Have you tried changing battery?
Edit: if yes then it seems to hardware problem.
.
Peace
Hit Thanks & It will Disappear
Sent from S II Running Official ICS 4.0.4 with Siyah 4.1 [/size]
ive changed the battery and still the same
sort of got used to it now ha ha
Really strange, the flashing battery symbol has to mean something. I also noticed if I plugin USB charger and remove it, then try to disable "USB debugging" in settings I'll get a "USB is connected. Remove the cable." error message. I just restarted my phone too see if I could get rid of it but I still can't disable it and now my battery dropped to 12% it was almost fully charged?! And the icon keeps flashing. When I turn it off again by pressing the power button the battery screen appears and disappears over and over again like I said it first post. It's the screen you normally get when you connect the AC adapter to your phone indicating how much it's charged. It shouldn't appear if you dont have USB or AC adapter connected. It's impossible to turn on the phone, when I hold in the power button for some time the battery screen disappears. Then I try to power it on but instead the battery screen appears again without booting my phone. Only way to get in is to start recovery mode and select reboot phone. Gonna try to re-flash with Odin but seems to be more a hardware issue.
update: re-flashed and the problem persists...
I just flashed CM9 and almost all the time even when I'm not charging I get a battery with a charging icon on it. Here is a picture of the strange battery drain:
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Aircondition said:
I just flashed CM9 and almost all the time even when I'm not charging I get a battery with a charging icon on it. Here is a picture of the strange battery drain:
Click to expand...
Click to collapse
use tooth brush to clean your micro USB/ charging port
Swyped from my Samsung Galaxy SII
Aircondition said:
I'm using latest XWLPX firmware and it have been working fine and now suddenly the battery icon keeps flashing, I can't see any battery stats, the battery percentage dont go down and when I reboot my phone it drops from 80% to less than 20%. When the phone is turned off a battery is shown indicating how much battery percentage is left and some seconds later it disappears and it appears again, over and over. Is the battery damaged? I've tried to unplug battery, wipe cache and wiping battery stats. Yesterday I used my phone when it was raining just to see when the bus arrived but I dont think just using it in the rain for a short time will damage it. Shall I try to re-flash in Odin?
Click to expand...
Click to collapse
Hy I seems to be a known issue to me...I faced this issue some days ago...
U should clean ur phone's charging port.
I hope it will resolve the issue...
Sent from my GT-I9100 using xda app-developers app
MomsDear said:
Hy I seems to be a known issue to me...I faced this issue some days ago...
U should clean ur phone's charging port.
I hope it will resolve the issue...
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
I have exactly the same problem, and I also disassembled the back and searched for the issue. Cleaned the connector with some white gas and compressed air, but it didn't helped at all.
Did anybody fix this issue?
EDIT: found bigger thread: http://forum.xda-developers.com/showthread.php?t=1216163
Try not using your phone for 3,4 days.... if was a water damage, it would be resolved automatically...

Atrix 4g won't charge from wall charger, usb turns green led but without battery

Hi everyone, i have just spent the whole day searching about this problem and i have not found solution, and things that worked for some people, won't work for me.
Hope you guys can help.
I'm going to tell you the events before i had this issue so you can get a lot of info about what posibbly happened:
1. I was tired of my phone being slow and some apps didn't worked for it because it had Android 2.2.2 Froyo and was never updated.
2. I decided to update installing Neutrino 2.9 by Notorius : Thread .
3. When i was trying to install the custom recovery i did something wrong and had to flash a Stock rom using RSDLite.
4. The rom that i installed was a Stock rom from Personal Argentina 2.3.6 Gingerbread.
5. After flashing this rom, the battery won't charge over 93% or something like that.
6. I wanted the phone to reach more battery % so i did something that read here at xda.
7. While the phone was off and charging, i removed the battery and once it showed the "?" symbol, i put back the battery, so it showed 5% and i panicked!!! because the tutorial said i had to install some zips from the recovery and when i tried to get into the recovery (i had already installed CMW) it didn't loaded the recovery. I pulled off the battery and try many times to get in the recovery but i couldn't so i powered on the phone an let it charge for hours but it didn't worked.
8. I was getting crazy so i tried to calm down and do some research here at xda, i was reading for hours until i found This thread , the guy said the the only thing that i had to do was waiting for the app to show approximately 4200mV and hit fix, it should fix the problem:
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in my case, percentage shown was 8% and when i hit the fix, it raised 2 or 3 points (remember this numbers) i guess, but didn't fixed it at all (100%) so i started hitting fix every 10 minutes after being sure that the voltage was 4200 or above.
9. While doing this fix thing every while, i saw that every time it raised 3 or 2 points at the percentage shown, (the whole process was done with the phone plugged into the wall charger). I sttoped when the percentage shown was 97% because i was afraid it would cross to some 100%+ percentage, and 97% was nice for me.
10. After fixing the battery indicator issue, i decided to follow carefully a tutorial too install Neutrino rom 2.9 EE that i mentioned before.
11. The whole process was great and i successfully installed the Neutrino Rom i was happy and everything was fine.
12. When i was looking around the features of the new rom, the phone freezed and rebooted i thougt that maybe i was touching so many settings that it became unstable,although i didn't touch anything about processor speed , so i power on again and after a while another reboot , and another and another, i started to get mad at this and tried to find out what was causing this reboots.
13. Suddenly i had an idea and pulled off the microsd card, after this, the phone was like 9-10 hours without any rebooting and i was playing and installing several apps, and checking some tweets and facebook and everything was fine.
14 After like 11 hours since the last reboot, the phone rebooted again and this made me mad again.
15. I turned on the phone again and i saw it had like 40% of battery left, so i plugged it and let it for an hour, when i checked back the battery level, it was at 92%, so i let it for about half an hour more and it had again 92% of battery.
16. So i thougth, well during the flashing process the battery indicator got miscalibrated again, so... (pay attention to this) i run the app that fixed my problem at (see step 8 and 9 above) , it was at 92% and remember i saw that it "jumped" like 2 or 3% off battery shown, but instead, it jumped to 100% and battery shown jumped from 92% to 177% i panicked!! (again), and unplugged the phone.
17. I continued using the phone normally and before going to bed i plugged the phone.
18. After like 2 hours charging, i went to check the phone back and it was DEAD
So i tried this:
1. Plug the phone to the wall charger ---> RESULT: nothing happened.
2. Plug the phone to the wall charger without battery ---> RESULT: nothing happened.
3. Plug the phone to the PC via usb with battery ---> RESULT: green led turns on for 1 seconds and then goes off
4. Plug the phone to the PC via usb without battery ---> RESULT: green led turns on and stays turned on, until i put back the battery
5. Plug the phone to the wall charger (samsung galaxy s3 1mA) ---> RESULT: nothing happened.
6. Plug the phone to the wall charger without battery (samsung galaxy s3 1mA) ---> RESULT: nothing happened.
I hope some of you can help with this, i've read a lot of posts but they are from 2011 or 2012, i'm making this one because non of those gave any help. Thank you very much for your atenttion.
That's very strange...
But the random reboots you are having an neutrino are not your fault, I had those two... I think sometimes it just hang on the deep sleep and wouldn't turn on so I'd have to pull battery and then boot up again. Maybe that's your problem, too, try pulling battery.
If this doesn't fix it, does long press on power do anything?
In the end you could still charge the battery externally though you'd have to look what voltage you need and which pins you need to connect.
As far as the 100+ percentage goes, that is reasonably normal. It happens to everyone sooner or later (me included), and mostly happens if you choose to restart the service instead of rebooting the device. A reboot should help (always does for me). But even if it doesn't, there's no reason to panic - it's just a number. It does not mean your battery is being severely overcharged lol.
I see you're using an older version of the app. You should try upgrading. Not to say a newer version will make any kind of difference, but hey, newer is better, right?
SimplicityApks said:
That's very strange...
But the random reboots you are having an neutrino are not your fault, I had those two... I think sometimes it just hang on the deep sleep and wouldn't turn on so I'd have to pull battery and then boot up again. Maybe that's your problem, too, try pulling battery.
If this doesn't fix it, does long press on power do anything?
In the end you could still charge the battery externally though you'd have to look what voltage you need and which pins you need to connect.
Click to expand...
Click to collapse
1. I already pulled the battery but it didn't helped me.
2. Long press on power does nothing.
3. I'm looking for someone who can tell me if the battery is ok using a multimeter
but i think it's very strange, because even without battery the phone should turn on screen when plugged to the wall charger.
4. Thank you.
ravilov said:
As far as the 100+ percentage goes, that is reasonably normal. It happens to everyone sooner or later (me included), and mostly happens if you choose to restart the service instead of rebooting the device. A reboot should help (always does for me). But even if it doesn't, there's no reason to panic - it's just a number. It does not mean your battery is being severely overcharged lol.
I see you're using an older version of the app. You should try upgrading. Not to say a newer version will make any kind of difference, but hey, newer is better, right?
Click to expand...
Click to collapse
1. Thank you for clarifying about the percentage shown thing.
2. The screenshot that i posted is from the app thread, my phone doesn't turn on .
3. I had installed 0.40 version.
4. Thank you
SERCASER1 said:
1. I already pulled the battery but it didn't helped me.
2. Long press on power does nothing.
3. I'm looking for someone who can tell me if the battery is ok using a multimeter
but i think it's very strange, because even without battery the phone should turn on screen when plugged to the wall charger.
4. Thank you.
Click to expand...
Click to collapse
1. Oops didn't realize that you connected your phone to pc without battery, Sorry
2. Ok, was just a theory
3. It should be alright, (if you know which pins to connect ) but you can read through this guide.
4. You're welcome (but the thanks button is a lot easier...)
I hope you can get your phone to work again, but if charging via multimeter doesn't help, you'd have to send it in I think
It's alive!!!
I'm glad to tell you that my phone is alive again, and the only thing that I did was, leaving it in a box with the battery in, and today I tried to turn it on and it turned on, the charging via wall charger is also working and everything seems to be fine. Thanks for the help.
SERCASER1 said:
I'm glad to tell you that my phone is alive again, and the only thing that I did was, leaving it in a box with the battery in, and today I tried to turn it on and it turned on, the charging via wall charger is also working and everything seems to be fine. Thanks for the help.
Click to expand...
Click to collapse
leaving it in a box? what does it means?
diegofdg said:
leaving it in a box? what does it means?
Click to expand...
Click to collapse
Meaning he left it alone
SERCASER1 said:
I'm glad to tell you that my phone is alive again, and the only thing that I did was, leaving it in a box with the battery in, and today I tried to turn it on and it turned on, the charging via wall charger is also working and everything seems to be fine. Thanks for the help.
Click to expand...
Click to collapse
Are you sure that your battery didn't get wet? maybe it is on short-circuit, if I was you I would change it.
Feche said:
Are you sure that your battery didn't get wet? maybe it is on short-circuit, if I was you I would change it.
Click to expand...
Click to collapse
I'm pretty sure that it didn't get any wet, I still don't know what happened but it is working perfectly. Thanks for your help!

Phone Shutting Off Suddenly When Battery <50%

For many months now I had been using the same version of Carbon ROM and whichever kernel was available at that time I installed it. Sometime after flashing that last update I learned that when I started to use my phone heavily enough to drop the battery to less than 50%, it would eventually and randomly shut off well before the battery was completely drained. As I also had also problems with the phone passing the boot screen most of the time so I figured they were just ROM or kernel issues that I would deal with later. I ended up just dealing with these two issues this whole time. Fast forward to now, I finally got around to updating my phone and wiped then flashed both the newest C-ROM and corresponding kernel. Sadly to say, the battery is still causing issue.
So, anywhere from the 40% range down to maybe 15% at the lowest I've seen, my phone randomly shuts off. Attempting to turn the phone right back on fails because it either shuts off again during boot, or immediately after the home screen manages to appear. In one of these instances of the latter I saw the phone reporting it was at <1% battery capacity, not even a minute later, before shutting off a second time.
After connecting a charger for a minute and powering the phone back I can finally pull up the graph like the one below, showing a sudden and unexplainable drop, although the right hand side is usually much lower than ~18% when its turned back on. It then continues to charge as normal.
Granted this is after a few hours of active screen-on time, and I also occasionally see the battery level stop for several minutes at a single value while in use. Is this just an issue with the phone reporting the correct battery capacity, or something else? This is somewhat alarming considering the battery cannot be replaced.
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This sounds similar to http://forum.xda-developers.com/showthread.php?t=2505825 but of course there are no replies.
Azbulldog said:
For many months now I had been using the same version of Carbon ROM and whichever kernel was available at that time I installed it. Sometime after flashing that last update I learned that when I started to use my phone heavily enough to drop the battery to less than 50%, it would eventually and randomly shut off well before the battery was completely drained. As I also had also problems with the phone passing the boot screen most of the time so I figured they were just ROM or kernel issues that I would deal with later. I ended up just dealing with these two issues this whole time. Fast forward to now, I finally got around to updating my phone and wiped then flashed both the newest C-ROM and corresponding kernel. Sadly to say, the battery is still causing issue.
So, anywhere from the 40% range down to maybe 15% at the lowest I've seen, my phone randomly shuts off. Attempting to turn the phone right back on fails because it either shuts off again during boot, or immediately after the home screen manages to appear. In one of these instances of the latter I saw the phone reporting it was at <1% battery capacity, not even a minute later, before shutting off a second time.
After connecting a charger for a minute and powering the phone back I can finally pull up the graph like the one below, showing a sudden and unexplainable drop, although the right hand side is usually much lower than ~18% when its turned back on. It then continues to charge as normal.
Granted this is after a few hours of active screen-on time, and I also occasionally see the battery level stop for several minutes at a single value while in use. Is this just an issue with the phone reporting the correct battery capacity, or something else? This is somewhat alarming considering the battery cannot be replaced.
This sounds similar to http://forum.xda-developers.com/showthread.php?t=2505825 but of course there are no replies.
Click to expand...
Click to collapse
Probably a sign of a bad battery. Eventually it will just stop working. If your under your year warranty contact htc and they can perform a repair for free. If your not I would still contact them and they will perform a repair and give you a quote.
Please press the thanks button if I have helped you in anyway.
Jaggar345 said:
Probably a sign of a bad battery. Eventually it will just stop working. If your under your year warranty contact htc and they can perform a repair for free. If your not I would still contact them and they will perform a repair and give you a quote.
Please press the thanks button if I have helped you in anyway.
Click to expand...
Click to collapse
Looks like I'm a several months past warranty. If it is just the battery going bad, which is pretty pathetic given the short amount of time, comparatively, maybe I'll look at replacing it myself. Won't that be fun.
Sent from my HTC6435LVW using Tapatalk
Azbulldog said:
Looks like I'm a several months past warranty. If it is just the battery going bad, which is pretty pathetic given the short amount of time, comparatively, maybe I'll look at replacing it myself. Won't that be fun.
Sent from my HTC6435LVW using Tapatalk
Click to expand...
Click to collapse
Replacing it would be very difficult. It's fused to the housing of the phone. Good luck.
Please press the thanks button if I have helped you in anyway.
Jaggar345 said:
Replacing it would be very difficult. It's fused to the housing of the phone. Good luck.
Please press the thanks button if I have helped you in anyway.
Click to expand...
Click to collapse
I found at least one video on how to perform the operation, just carefully prying off the glued parts. That will be the last resort.
HTC Support responded to my email and recommended performing a "battery reset" by holding down all three physical buttons while the phone is powered down, for two minutes. Before powering off it was at around 75% battery after charging for a little while. So as I did the button hold and it of course kept flashing the boot screen, but after two minutes I let it boot up fully and the battery was reported at 58%. So either it drained that much charge in those two minutes, or it's now giving a more accurate reading.
I'll have to continue testing to see if it still shuts off.
I have started looking at other battery calibration methods, and will try those as well.
Azbulldog said:
I found at least one video on how to perform the operation, just carefully prying off the glued parts. That will be the last resort.
HTC Support responded to my email and recommended performing a "battery reset" by holding down all three physical buttons while the phone is powered down for two minutes. Before powering off it was at around 75% battery after charging for a little while. So as I did the button hold and it of course kept flashing the boot screen, but after two minutes I let it boot up fully and the battery was reported at 58%. So either it drained that much charge in those two minutes, or it's now giving a more accurate reading.
I'll have to continue testing to see if it still shuts off.
I have started looking at other battery calibration methods, and will try those as well.
Click to expand...
Click to collapse
I also believe your battery is dead. I had the same exact problem with my HTC Amaze. The problem starts with a bad kernel that runs your battery hard heats it up and ends up with a bad broken. I'm sorry to say but there's no way around replacing it. I tried everything to get more juice or of it but it was too late.
Sent from my SGH-M919 using xda app-developers app
Azbulldog said:
I found at least one video on how to perform the operation, just carefully prying off the glued parts. That will be the last resort.
HTC Support responded to my email and recommended performing a "battery reset" by holding down all three physical buttons while the phone is powered down, for two minutes. Before powering off it was at around 75% battery after charging for a little while. So as I did the button hold and it of course kept flashing the boot screen, but after two minutes I let it boot up fully and the battery was reported at 58%. So either it drained that much charge in those two minutes, or it's now giving a more accurate reading.
I'll have to continue testing to see if it still shuts off.
I have started looking at other battery calibration methods, and will try those as well.
Click to expand...
Click to collapse
Any luck?
I was just hoping that it'd be some kind of calibration issue. I saw that same tutorial and it looks kind of hard to put it back together more than anything else.
jjlwork said:
I am already a subscriber to spinvox which is through my carrier (Telus Canada), I get it for 7.50 unlimited so I am really looking for a solution to that service. Like I said in my previous post mvisualvoicemail works great for this it actually identifies which of my email are voicemail and only displays those however I would like an app that pulls in the transcripted version too, so I can be selective in which ones I want to listen to. I figured if a program like throttle launcher can pull in the header information and display it, it wouldn't be too hard to make an app that pulls the information from an emailed voicemail and displays it nicely for review. Maybe I'll post over in the throttlelauncher thread as a request for a plugin actually.
Spinvox apparently has an app for windows mobile in a private beta test but they will not allow subscribers who subscribe through their carrier partners to use it yet.
Click to expand...
Click to collapse
Yeah its a hard phone to perform repairs on.
Please press the thanks button if I have helped you in anyway.
dickcruz said:
Any luck?
I was just hoping that it'd be some kind of calibration issue. I saw that same tutorial and it looks kind of hard to put it back together more than anything else.
Click to expand...
Click to collapse
Well after I did HTC's recommended reset I started to drain the battery to see if it would shut off unexpectedly, but it steadily went all the way down to 1% before doing so like it should. I guess that's an improvement, but I don't know how it will behave in regular usage. I then left it off to charge completely before powering it back on the next morning. Maybe it will get worse but I'll just have to wait and see, at least now it should be reporting the proper values if that was the case.

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