Overheating Solution - Xperia Z2 Q&A, Help & Troubleshooting

I am considering buying a Z2 in the next couple of days as a gift for my wife :victory:, it is stylish, with great power
but after reading about the overheating issue( while normal usage, NOT 4K recording) of this phone and the self cracking back glass of it.
I started to have second thoughts about it
until I read in an article somewhere that this phone uses the heating pipe technology to dissipate heat ( I think the heating issue coming from poor implementation of this tech) and till now (Z3 launch around the corner) sony hasn't commented on
what about having a normal TPU case on the back of it, since plastic can absorb heat from the back glass cover and dissipate it to the air, since plastic absorb and release heat faster than any glass ( some like DIY, Poor man's heat sink)
and what about rooting the phone and throttle the CPU your self by under-clocking it.
I really like this phone and I want to buy it and Sony was close, really close to craft the perfect android phone but they blew it
Also I hear that after batch 14w25, those problems disappeared, is that true ???
please help anyone :fingers-crossed:

I've had no overheating issues whatsoever with mine w19 iirc, under volting /clocking will of course reduce heat, I have mine set to 2ghz and a - 60 uv

Great question so far, I can say to you that DEPEND on the device. some got that issue, some not, and you cant check the 13wxx or 14wxx until you open the tray(which mean you open and use the phone). Just wait after 3 Sep and see which one you prefer. Current price for z2 is around $600 and the z3 is likely $1k when it launch. Hope this help.

Mr.R™ said:
I've had no overheating issues whatsoever with mine w19 iirc, under volting /clocking will of course reduce heat, I have mine set to 2ghz and a - 60 uv
Click to expand...
Click to collapse
Heya =) How can i undervolt ? Cause i would like to set mine to 2 aswell And can i do that in stock with only root ? If so please tell me how Thank you

Had no problems with my phone under normal usage. Btw no root just only stock.
If your wife is a average girl who loves shopping online, selfie picture , surfing the net, playing cute games, and Facebooking.
She will be pleased cause this phone is a stylish, beautiful, powerful to enough to her needs.
Most overheating issues are 4k video shooting and camera that was open too long to overheats. If you are playing kritika, high settings will slow the phone but normal setting is a smooth. FYI, Kritika is a high 3d game.
Sent from my D6503 using XDA Free mobile app

No overheating problems with mine. Runs quite cool to be honest 38-40deg C idle.

Batfink33 said:
No overheating problems with mine. Runs quite cool to be honest 38-40deg C idle.
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Click to collapse
38-40c ?? That sounded high mine is about 25-29

Croize said:
Heya =) How can i undervolt ? Cause i would like to set mine to 2 aswell And can i do that in stock with only root ? If so please tell me how Thank you
Click to expand...
Click to collapse
You need a custom kernel which in turn needs an unlocked bootloader, as there's no sources beyond 402 yet you need 402 fw to use dooms custom kernel or if on cm/pa/pac/carbon there's m5 kernel

Croize said:
38-40c ?? That sounded high mine is about 25-29
Click to expand...
Click to collapse
That might be battery temp? My G3 ran at 50-55degC idle!

thienvandac said:
Great question so far, I can say to you that DEPEND on the device. some got that issue, some not, and you cant check the 13wxx or 14wxx until you open the tray(which mean you open and use the phone). Just wait after 3 Sep and see which one you prefer. Current price for z2 is around $600 and the z3 is likely $1k when it launch. Hope this help.
Click to expand...
Click to collapse
I am expecting Z2 price to go down, once Z3 is lauched, and I am not going to pay 1k for a phone, it is not a car, it is not boat, and it is not a rocket...
Z2 is sufficient ( Great Display, Powerful Processor, Tons of ram ) and stylish
my only problem is the overheating and (rumored ) self cracking issue

Normal Usage
styxter said:
Had no problems with my phone under normal usage. Btw no root just only stock.
If your wife is a average girl who loves shopping online, selfie picture , surfing the net, playing cute games, and Facebooking.
She will be pleased cause this phone is a stylish, beautiful, powerful to enough to her needs.
Most overheating issues are 4k video shooting and camera that was open too long to overheats. If you are playing kritika, high settings will slow the phone but normal setting is a smooth. FYI, Kritika is a high 3d game.
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
I have 2 kids, so beside taking selfies, there will be serious work for back camera ( at least in superior auto mode)
and there always will be Facebook, instagram and twitter :silly:
and i am sure she will be pleased, now when u say
" Camera Open too Long"
too long means... 2 Minutes of continous picture taking in Superior Auto mode
or 5 minutes 4k video ( I am not going to use that ) what so ever
my problem in that when the phone in action... it tends to overheat ( Facebook, twitter, picture taking) as the reporting suggest
I am right or wrong... please help

yeaterday i went to the store and tried a Z2
the unit was 14w19
I was able to record 6 minutes of 4K video before the phone shuts the camera down because of overheat
from my observation, I think not all units are equals regarding all issues
- Self Cracking
- overheating
- gaps
and I think sony discovered the problems and solved them after 14w25... but it went quit about it
because I haven't seen anyone around the web complaining after build 25 and the ones after it
what do you think men

Batfink33 said:
That might be battery temp? My G3 ran at 50-55degC idle!
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Click to collapse
Wowa dude... my lg g2 was steady 39.. Thought even that was high... Dpends what u got running tho O.O
---------- Post added at 08:52 AM ---------- Previous post was at 08:51 AM ----------
matout7 said:
yeaterday i went to the store and tried a Z2
the unit was 14w19
I was able to record 6 minutes of 4K video before the phone shuts the camera down because of overheat
from my observation, I think not all units are equals regarding all issues
- Self Cracking
- overheating
- gaps
and I think sony discovered the problems and solved them after 14w25... but it went quit about it
because I haven't seen anyone around the web complaining after build 25 and the ones after it
what do you think men
Click to expand...
Click to collapse
How do i know what my unit is ?

Croize said:
Wowa dude... my lg g2 was steady 39.. Thought even that was high... Dpends what u got running tho O.O
i think this is very hot for a plastic phone in idle time
---------- Post added at 08:52 AM ---------- Previous post was at 08:51 AM ----------
How do i know what my unit is ?
Click to expand...
Click to collapse
see this
http://forum.xda-developers.com/showthread.php?t=2757544

matout7 said:
see this
http://forum.xda-developers.com/showthread.php?t=2757544
Click to expand...
Click to collapse
My device is not there, 14w32, Thanks How do i read the numbers? 2014-Week32?

Croize said:
Wowa dude... my lg g2 was steady 39.. Thought even that was high... Dpends what u got running tho O.O
---------- Post added at 08:52 AM ---------- Previous post was at 08:51 AM ----------
How do i know what my unit is ?
Click to expand...
Click to collapse
Croize said:
My device is not there, 14w32, Thanks How do i read the numbers? 2014-Week32?
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Click to collapse
if the theory is right !!!! yes 2014 .. week 32 .. so your device was manufactured someday between Aug 4 and Aug 10 ... that is really brand new phone... hope you enjoy it
if I may ask when did you get it ... ( to test the theory of 14wXX )

matout7 said:
if the theory is right !!!! yes 2014 .. week 32 .. so your device was manufactured someday between Aug 4 and Aug 10 ... that is really brand new phone... hope you enjoy it
if I may ask when did you get it ... ( to test the theory of 14wXX )
Click to expand...
Click to collapse
i baught it 4 days ago

Just to support your idea, I work as a phone repair/replace in a phone accessories shop, I hear so much about self crack or do nothing and the screen just crack/broke. It is non-sense. The phone nowadays is equiped by high-quality glass not just a platis or some kind of easy-break-crytal. Be realistic and reasonable. I can give a list of more than 20 devices I use so far which never crack screen or self dead. NEVER BELIEVE in internet 100%, it is reference. If you want more information just go to any phone repair/phone shop and ask that question. Becareful otherwise everyone will laugh at your face.

self cracking
thienvandac said:
Just to support your idea, I work as a phone repair/replace in a phone accessories shop, I hear so much about self crack or do nothing and the screen just crack/broke. It is non-sense. The phone nowadays is equiped by high-quality glass not just a platis or some kind of easy-break-crytal. Be realistic and reasonable. I can give a list of more than 20 devices I use so far which never crack screen or self dead. NEVER BELIEVE in internet 100%, it is reference. If you want more information just go to any phone repair/phone shop and ask that question. Becareful otherwise everyone will laugh at your face.
Click to expand...
Click to collapse
there is alot in the internet about the self cracking back of sony... with temp suddenly go up/down because of the sudden change in temperature and because of the glass being glass
I don't own a sony, and i am looking forward to buy one... and i am just asking... the argument makes sense to me... and i am not talking about the screen
I am talking about the back glass cover

matout7 said:
there is alot in the internet about the self cracking back of sony... with temp suddenly go up/down because of the sudden change in temperature and because of the glass being glass
I don't own a sony, and i am looking forward to buy one... and i am just asking... the argument makes sense to me... and i am not talking about the screen
I am talking about the back glass cover
Click to expand...
Click to collapse
Very well, I lack of the phrase "the back as well". There is no way like that UNLESS you record 4k video for more than 20mins(or gaming bla bla) which cause the temperature up to 50 Celsius degree or more THEN you throw in the water for cooling. THAT is the most stupid thing to do with everything not just phone. Sudden change in temperature from more than 20 Celsius degree(from 50 down to about 30) is causing crack/damage to the item. You can search for it everywhere and maybe from Chemistry or Physic class in high school. Do I say it clear?

Related

Uncertain about purchaising

>>> Feel free to vote even if you do not want to leave a comment <<<
Hello..I am thinking of retiring my sgs for sgs2..Until a few days earlier i had even planned, when to get it..i have played with the phone on stores and its more than amazing..its so much better than everything else out there, its almost alien..
BUT..For a few days i have browsed to reaserch before i spend that kind of money.And it turns out it has MANY issues..
yellow screens
short wifi ranges
pink photos
rf-flaky gps
battery drains
sudden reboots
and worst of all overheats..
I guess for the most part they "could" be software problems..But overheating is a real worry for me..I live in a country where summers , ambient temperatures easily climb to 40-45 degrees celsius..An overheat combined to that could litteraly melt the device..
So i ask of you , already owners..Is it really as bad as reading about it looks?or is it exxagerations?It is not a cheap device so i should proceed carefuly.Thank you..
Its a dual core so its going to get hot and as it has a thin case will appear more hot .
But its not what i term a HOT hot i would term it warm mostly .
The other problems you mention dont doubt that they exist on someone's phone but not on mine from day one .
jje
I am using my second sgs2 now. The first one I had had no issues except a pink spot on photos. (this was gone after firmware upgrade)
Then the phone got stolen....
Second sgs2 now and everything works fine, no overheating or anything, I would say my old sgs got even warmer at times especially when gaming on the charger.
I would say it depends a bit on your device, but overall it should be ok! Im extremely happy after upgrading to be honest (Hence I bought a second sgs2 after the first one got ripped)
JJEgan said:
Its a dual core so its going to get hot and as it has a thin case will appear more hot .
But its not what i term a HOT hot i would term it warm mostly .
The other problems you mention dont doubt that they exist on someone's phone but not on mine from day one .
jje
Click to expand...
Click to collapse
Hello..I remember seeing you often on sgs subfora.I hope you are happy with your upgrade!
Would you say it is like 40 degrees warm?or 50 degrees warm?As i said if it escalades too much on an already high ambient temperature it could fry it..
Also..Do you use a case?I suspect that would make heat problems worse?
I'm planning to retire my 6 months old SGS and get an SGS II!
I know I can't go wrong with this choice ;-]
Hi,
-yellow screens
if my sgsII screen is yellow, than it should be So no problems there, all colors are like they should be. I really like the display
-short wifi ranges
I heard that from a friend, he tried with another friend and iPhone 4 had better range for wifi. Where the sgsII had no connection, the iPhone still could use wifi.
in my apartment I can use the phone everywhere. router is on the one side of the house, bed on the other side (~10m, 2 walls) and it works. It shows 2 of 3 for wifi. So its okay for me
-pink photos
none, I read the post here and tried it out with a white wall, flash and no flash. Bad light. But picture was still perfect.
-rf-flaky gps
GPS works fine for me
-battery drains
its a smartphone, so you need to recharge every day or every second day. Depending on how much you use it. Like any other high end android device.
-sudden reboots
No reboots yet
-and worst of all overheats..
it is getting hot.
but no problems for me.
It's gettin colder very fast if you stop to use it.
But even when I used it over an hour (plugged in) I had no problem with holding it.
Overall I like the phone. I dont want another one
buy it. i love this phone. Nothing to complain about. I came from a decent phone too!(atrix)
Please don't take the general section at face value. I have a sgs2 from first batch with no issues. After any device release, the section will be filled with false complaints.
Most complaint threads will have the most post versus positive threads. Most if not all complaint threads are bs with very few actual members having problems.
No phone is perfect but my device is running great.
Sent from my GT-I9100 using XDA App
128 views
6 replies
4 votes
HEHEHEHHEHEHE...
Similar post have been made 100 times. Do your research you'll find your answer. I have none of your posted issues
chris2busy said:
128 views
6 replies
4 votes
HEHEHEHHEHEHE...
Click to expand...
Click to collapse
Sent from my GT-I9100 using XDA App
You answered your own question having researched the forum. You may or may not experience any or all of the issues you listed. Just like some existing owners have and haven't experienced them. Are you looking for someone to tell you everything's going to be OK? Fine. Everything's going to be OK.
Sent from my GT-I9100 using XDA Premium App
chris2busy said:
yellow screens
Click to expand...
Click to collapse
I guess if I really realy try I can see this yellow tarnish on my screen too, but onlu if I really try and only under certain conditions
short wifi ranges
Click to expand...
Click to collapse
range is okay but I have disconnect/reconnect every so often
pink photos
Click to expand...
Click to collapse
this clearly is a software problem, you can work around it with camera settings
rf-flaky gps
Click to expand...
Click to collapse
gps has been very fast for me
battery drains
Click to expand...
Click to collapse
general android problem, if you leave your phone alone you can get very decent standby times
sudden reboots
Click to expand...
Click to collapse
never had them
and worst of all overheats..
Click to expand...
Click to collapse
not had them
I guess for the most part they "could" be software problems..But overheating is a real worry for me..I live in a country where summers , ambient temperatures easily climb to 40-45 degrees celsius..An overheat combined to that could litteraly melt the device..
the device should shut down automatically so no worries....
Click to expand...
Click to collapse
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Click to collapse
intruda119 said:
Similar post have been made 100 times. Do your research you'll find your answer. I have none of your posted issues
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Yes i did.And when entering new post title none comparable was found as well..i found clusters of others, asking about each of the issues separately,weeks apart..so i thought instead of asking in 7 archived topics , to ask in a new one..could have even been possible many of them to have been resolved by updates, since then.
Nah this phone is terrible. My nokia 3310 does everythong sooooo much better!
The screen is better
Battery lasts longer
Its even overclocked!!
/s
Sent from my GT-I9100 using XDA Premium App
More comments on my main concern please..Overheat..Has anyone seen from spare part or similar app how many degrees it can reach when getting hot?
chris2busy said:
Hello..I remember seeing you often on sgs subfora.I hope you are happy with your upgrade!
Would you say it is like 40 degrees warm?or 50 degrees warm?As i said if it escalades too much on an already high ambient temperature it could fry it..
Also..Do you use a case?I suspect that would make heat problems worse?
Click to expand...
Click to collapse
Using a case now and it does make it a bit worse, but I havent seen the temperature going above 37 on the SGS2 yet. SGS1 got 42 sometimes. never saw 50 or something like this..
I do have a small problem now..
http://forum.xda-developers.com/showpost.php?p=14537539&postcount=135
If I open the pictures fullscreen on this post, I can see some lines on my screen. On full brightness I dont see them, but with lower there are vague lines. I might check if other phones have this to, can some people here check it for me?
This is a minor problem, and I havent noticed it before someone pointed it out. The branding is also an issue if you make it an issue, this is software not hardware so can be fixed.
chris2busy said:
More comments on my main concern please..Overheat..Has anyone seen from spare part or similar app how many degrees it can reach when getting hot?
Click to expand...
Click to collapse
I've got to 50 before, using google maps and navigation beta simultaneously. It is a dual core phone though, and obviously is going to have a bit of sizzle behind it when pounding the processors.
I'd say go for it, it really is an amazing phone. The so called problems that have been raised are so superficial that they are near to non-existent. e.g. to see the yellow tint you have to turn down the brightness, use a certain coloured grey background, use a camera to take a picture of it, and then use photoshop to compare the colour of the two sides.
Come on folks, really.
I've used it heavily for a week and have had no overheating problems, you can always check the task manager if an application is misbehaving, it even blinks red if it's hitting the cpu hard.
Stitch! said:
Using a case now and it does make it a bit worse, but I havent seen the temperature going above 37 on the SGS2 yet. SGS1 got 42 sometimes. never saw 50 or something like this..
I do have a small problem now..
http://forum.xda-developers.com/showpost.php?p=14537539&postcount=135
If I open the pictures fullscreen on this post, I can see some lines on my screen. On full brightness I dont see them, but with lower there are vague lines. I might check if other phones have this to, can some people here check it for me?
This is a minor problem, and I havent noticed it before someone pointed it out. The branding is also an issue if you make it an issue, this is software not hardware so can be fixed.
Click to expand...
Click to collapse
thanks for the answer on overheating mate..your problem is nothing to worry about..its called banding and it exists on all amoled screens...it is more apparent on shades of grey colour..if you use winamp you can probably see it there on the main screen as well..nothing to worry about.i guess the new samoled+ will also have slower burn in time so it will not become worse soon..
i am not an expert in matters like this,but woulddn't it help if we could get replacement back covers made of thin aluminum?it would also ensure that if the phone dropped it would land on its back and not on the screen probably.

Is the Z2 really THIS bad?

It's hard for me to imagine a Sony product that isn't made of the highest quality.
When browsing around the Sony forums and other places on the net, I keep seeing the same complaints. The magnetic charging ports are falling out which is allowing water to leak into the phone, ruining the phone. The phone also shuts down after downloading a lot of data over LTE or recording with the camera, due to overheating. I also see reports of people being unable to hold conversations because one party can not hear the other.
Are these people over exaggerating or are these real complaints? I was just ready to pull the trigger on one when I started seeing all of this stuff. Can anyone chime in that has had their phone over 1 month and has ZERO issues with it? Maybe there are just a select few that got a bad batch or something.
If you post can you also please post when you bought the phone or when you think it was manufactured. Maybe we can narrow this down to a time frame or specific region.
Just try to buy week 22 or higer (you have a little sticker that you pull out in sdcard compartment.
Yes, there are some things that we wouldn't expect from Sony but that was older batches.
I can record 5 min 4K video so can't see problem here.
All other manufacturers limited 4K to 5min, that's why they didn't have same problems.
Sony decided not to limit duration, so sometimes there will be overheating msg and closing camera.
I don't have any problem you said, I know for those guys and I'm sure that's all true but that's not general flaw and issue, that's perfectly normal...
If you aren't satisfied with Z2 you can always return in or change for another device...
Sent from my D6503 using Tapatalk
I came from M8 and S5, after having the z2 for 2 months, there are couple things I really don't like about the z2, it is noticeably slower, say you click on the camera icon, it doesn't come on instantaneously, the in call voice quality and speaker phone are only ok, not great, volume is a bit on the low side.
The in call quality and dim volume is a deal breaker for me, I am looking to switch to the G3 or Note 4.
funky0308 said:
Just try to buy week 22 or higer (you have a little sticker that you pull out in sdcard compartment.
Yes, there are some things that we wouldn't expect from Sony but that was older batches.
I can record 5 min 4K video so can't see problem here.
All other manufacturers limited 4K to 5min, that's why they didn't have same problems.
Sony decided not to limit duration, so sometimes there will be overheating msg and closing camera.
I don't have any problem you said, I know for those guys and I'm sure that's all true but that's not general flaw and issue, that's perfectly normal...
If you aren't satisfied with Z2 you can always return in or change for another device...
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Well a huge problem is that I live in the USA and Sony will not cover any manufacture defect because there is zero warranty coverage in the US. I went through this with a Motorola phone I bought from Canada once.
So how long have you had your phone? Do you use the magnetic charging connector at all?
coolmingli said:
I came from M8 and S5, after having the z2 for 2 months, there are couple things I really don't like about the z2, it is noticeably slower, say you click on the camera icon, it doesn't come on instantaneously, the in call voice quality and speaker phone are only ok, not great, volume is a bit on the low side.
The in call quality and dim volume is a deal breaker for me, I am looking to switch to the G3 or Note 4.
Click to expand...
Click to collapse
How long ago did you buy your device? Was it a newer one? I really don't want to get the g3 but it looks like I may be forced to
seh6183 said:
It's hard for me to imagine a Sony product that isn't made of the highest quality.
When browsing around the Sony forums and other places on the net, I keep seeing the same complaints. The magnetic charging ports are falling out which is allowing water to leak into the phone, ruining the phone. The phone also shuts down after downloading a lot of data over LTE or recording with the camera, due to overheating. I also see reports of people being unable to hold conversations because one party can not hear the other.
Are these people over exaggerating or are these real complaints? I was just ready to pull the trigger on one when I started seeing all of this stuff. Can anyone chime in that has had their phone over 1 month and has ZERO issues with it? Maybe there are just a select few that got a bad batch or something.
If you post can you also please post when you bought the phone or when you think it was manufactured. Maybe we can narrow this down to a time frame or specific region.
Click to expand...
Click to collapse
Lets not foget that fact that usually theres only people posting with problems. ofcourse it looks like alot problems when only they post who got issues with their phone.
im having week 20 phone without any issues.
Lawido said:
Lets not foget that fact that usually theres only people posting with problems. ofcourse it looks like alot problems when only they post who got issues with their phone.
im having week 20 phone without any issues.
Click to expand...
Click to collapse
Yea I know that's why I wanted to ask around and see how many people weren't having problems. To me its got the best specs by far of any phone. I think the sound issues and maybe a bit of lag can be fixed with custom roms and what not. I just don't want to end up with the charging port popping out and then I don't realize it and go for a swim. The phone is going to cost me a lot of money and I won't have a warranty.
seh6183 said:
Well a huge problem is that I live in the USA and Sony will not cover any manufacture defect because there is zero warranty coverage in the US. I went through this with a Motorola phone I bought from Canada once.
So how long have you had your phone? Do you use the magnetic charging connector at all?
Click to expand...
Click to collapse
My advice - don't pay 600-800$ for device without warranty.
You never know..
I have device for a two months, I had Z1 (still have it) and I don't have any problems with both.
I totally agree with that post - nobody will open thread - my device is working perfectly -
All you can see here is problems and guys seeking for help but that doesn't mean it's faulty device.
As I said, I'm perfectly satisfied with Xperia Line and will buy Z3 as well...
That will be perfect device
Sent from my D6503 using Tapatalk
funky0308 said:
My advice - don't pay 600-800$ for device without warranty.
You never know..
I have device for a two months, I had Z1 (still have it) and I don't have any problems with both.
I totally agree with that post - nobody will open thread - my device is working perfectly -
All you can see here is problems and guys seeking for help but that doesn't mean it's faulty device.
As I said, I'm perfectly satisfied with Xperia Line and will buy Z3 as well...
That will be perfect device
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Im thinking about getting it and getting an aftermarket warranty like squaretrade.
seh6183 said:
Well a huge problem is that I live in the USA and Sony will not cover any manufacture defect because there is zero warranty coverage in the US. I went through this with a Motorola phone I bought from Canada once.
So how long have you had your phone? Do you use the magnetic charging connector at all?
Click to expand...
Click to collapse
i've had my phone for over 2 months batch no 14w17 no single fault works flawlessly can record 4k up to 9 mins and doesn't shut down till i turn it off myself and then the warning kicks in i reckon others having problems have conflicting apps downloaded and they just don't know it yet i use the charging dock from day one nothing has pulled out i submerge the phone in water a lot no leaks the phone does exactly what the whitepaper says i use a 64gb sandisc sdhc sd card
yomo22 said:
i've had my phone for over 2 months batch no 14w17 no single fault works flawlessly can record 4k up to 9 mins and doesn't shut down till i turn it off myself and then the warning kicks in i reckon others having problems have conflicting apps downloaded and they just don't know it yet i use the charging dock from day one nothing has pulled out i submerge the phone in water a lot no leaks the phone does exactly what the whitepaper says i use a 64gb sandisc sdhc sd card
Click to expand...
Click to collapse
Well that sounds absolutely great! I just ordered a white one from Amazon.com after reading all the great reviews on it. People are saying its the best phone they have ever used. I also picked up a charging dock. May need to get a second one but we will see. Does the phone come with a magnetic charging cable or a regular micro-USB cable?
I don't own a Z2, but what I can say is that that magnetic conector thing is half Sony's fault, half use of cheap third party cables's fault.
AFAIK, the connector wasn't meant to be used with cables, but only on stationary charging docks. The constant movement of the cable and device while using the device while charge might be the culprit to "invoke" both parties's fault I mentioned above.
Sent from my SGP311 using Tapatalk
I haven't heard anything about any Z2s shutting down from overheating, the camera closing on over temp is common though. How much time it takes before it hits the set point depends on a lot of variables, but basically the higher the ambient temp and/or the more heat generation inside phone(using data, high CPU loads, continuous live view, etc) prior/during camera use will impact it. I live in a warm region and when testing I got 6min of 4k before hitting alarm.
My phone is put on a magnetic dock every night and everytime I get in my and my port is doing fine.
My phone is from week 17 and has a the of center issues but everything works fine.
I didn't add a squaretrade warranty (not sure if could since didn't add it within 30 days of purchase), if I have a warranty issue prior to the US having parts I'll just send it to it's retail country.
Sent from my D6503 using Xparent Red Tapatalk 2
Felimenta97 said:
I don't own a Z2, but what I can say is that that magnetic conector thing is half Sony's fault, half use of cheap third party cables's fault.
AFAIK, the connector wasn't meant to be used with cables, but only on stationary charging docks. The constant movement of the cable and device while using the device while charge might be the culprit to "invoke" both parties's fault I mentioned above.
Sent from my SGP311 using Tapatalk
Click to expand...
Click to collapse
I have w17 version and i haven't encountered any defects of any kind. This phone is awesome !
I have a week 20 phone without any issues and I consider it a fantastic device! come from note 1.
I've had my Z2 for a month now and couldn't be happier. No problems with over heating (Haven't done the 4K recording thing though), plug in my magnetic charge cable overnight (well, mostly every other night - what an awesome battery!).
I immediately installed Nova and have settled on Smart Launcher pro.
Also, was too impatient for OTA .402 update, so I did that myself.
When Sony support stops, I'll probably go CM but, for the moment, it's all good.
Michael
funky0308 said:
Just try to buy week 22 or higer (you have a little sticker that you pull out in sdcard compartment.
Click to expand...
Click to collapse
Thing is how to verify this when the box is sealed.
week 22 is may 26 to jun 1
is this date printed on the bar code on the box itself ?
seh6183 said:
It's hard for me to imagine a Sony product that isn't made of the highest quality.
When browsing around the Sony forums and other places on the net, I keep seeing the same complaints. The magnetic charging ports are falling out which is allowing water to leak into the phone, ruining the phone. The phone also shuts down after downloading a lot of data over LTE or recording with the camera, due to overheating. I also see reports of people being unable to hold conversations because one party can not hear the other.
Are these people over exaggerating or are these real complaints? I was just ready to pull the trigger on one when I started seeing all of this stuff. Can anyone chime in that has had their phone over 1 month and has ZERO issues with it? Maybe there are just a select few that got a bad batch or something.
If you post can you also please post when you bought the phone or when you think it was manufactured. Maybe we can narrow this down to a time frame or specific region.
Click to expand...
Click to collapse
I came to Z2 from Galaxy Note 3, before that I had HTC One.
Z2 is the best for me among the 3 devices, it is not ideal but ticks all my boxes.
I have a 14W17 and while it gets warm when recording 4K, I did not manage to overheat it. I made a test yesterday just to check out, Ireland, Dublin, around 20 degrees yesterday in the shadow. I was walking in the sun and recording for 5 minutes, 4k video with steady shot, so even more demanding for internals. The phone was warmish, but not as hot as I thought.
Afterwards I checked and the CPU temp was 61 degrees while battery temp was 37 degrees, so yes, it gets warm but not so hot.
What was making this phone really hot was the AR mode or the special effects app, that lets you put things like falling satelite, ghosts and other stuff postprocessing. Those two made the phone hot, but nothing else is able to make mine this hot and I do not care about those two modes anyway.
I would really recommend this phone but I would never buy it without any kind of warranty. I would never buy piece of electronics that is that expensive, without any kind of warranty.
Anyway, look at M8 forum, Samsung forums. Those people that are happy, usually don't praise the phone on forums, but those that have problems - do... I was really worried and almost certain, I would not buy Sony but I said oh well, let's try something new (never had Sony phone before, only sony-ericsson). I do not regret it for now, even just for battery life it was worth it for me, I don't care about waterproofness whatsoever.
Noise cancelling headphones is a great plus as well!
Z2 should be available later this year is USA I think, if not, maybe Z3?
Lawido said:
Lets not forget that fact that usually theres only people posting with problems. ofcourse it looks like alot problems when only they post who got issues with their phone.
Click to expand...
Click to collapse
Exactly this, most people come to the forum are looking for help solving a problem or require specific needs but the truth is that these people are a vast minority of all the users of the phone rather than people making threads praising and complementing the device except for example if you look in the battery thread or the camera thread.
I've got a week 15 model and I love my phone, it's the best phone I've ever had, the previous phones I had that I considered the best were the Xperia X1 and the Motorola V3X.
Anyway, don't be dissuaded from the phone because of complaints you see in forums but that warranty issue, that's a bit dodgy, I wouldn't buy something if it didn't come with a guarantee or warranty.
One Twelve said:
Thing is how to verify this when the box is sealed.
week 22 is may 26 to jun 1
is this date printed on the bar code on the box itself ?
Click to expand...
Click to collapse
You should be able to inspect the device before purchasing it and if you're purchasing from an online retailer you should have 7-14 days exchange/refund as per distance selling laws (if applicable in your country) if you're not happy with it after inspection, you wouldn't buy a car without taking a look inside/giving it a test drive would you?
seh6183 said:
Well a huge problem is that I live in the USA and Sony will not cover any manufacture defect because there is zero warranty coverage in the US. I went through this with a Motorola phone I bought from Canada once.
Click to expand...
Click to collapse
I find this odd since t-mobile already offers the z2 in the US. Isn't it possible to buy off contract from sony within the US as well ?
---------- Post added at 02:41 PM ---------- Previous post was at 02:32 PM ----------
TheOnlyIntruder said:
You should be able to inspect the device before purchasing it and if you're purchasing from an online retailer you should have 7-14 days exchange/refund as per distance selling laws (if applicable in your country) if you're not happy with it after inspection, you wouldn't buy a car without taking a look inside/giving it a test drive would you?
Click to expand...
Click to collapse
Way they do it in my country is they show you a demo model that is tethered with a security cable. You can play with that one as long as you want.
Then if you decide to buy they offer you a sealed box, some may open it if there is a possibility of a sale otherwise not. Prefer to buy from a shop than online.
I understand that there is date printed on the barcode of the box itself, so wondered if there was a correlation between whats printed on the microsd tray and the box itself.
This way its much easier to distinguish newer batches from old without opening the box.
Can anyone confirm ?

can heat effect the phone ?

well i had something REALLY odd happen to the phone today that has never happened before ! the phone was laying on my dashboard whilst i went off and did some work. on my return i picked the phone up to book my client in for 6 weeks time. i went to open the diary in the phone, and the phone went crazy ! ! ! it was jumping to all different screens, opened the calender, then shut it again ... jumped from app to app then back to home screen. this must of carried on for 10 - 15 seconds? i ended up having to power the phone off to stop this random behavior. once i turned the phone back on .. it was fine ! could it of been that it was really hot today and the phone over heated causing this ? it was just really bizarre
EDIT .. just tried to txt a friend and the txt screen is behaving really odd now too ! its like im holding my finger on the screen .. so its putting numbers insted of letters although im only just making contact with the screen as light as i can ! and its not hot now ! and it even tried to call the person i was txting . something VERY odd and wrong suddenly started on this phone today
Try repairing your device through sony PC companion via support Zone
If it still acts up your device has become faulty, in which sent for a replacement
Sent from my D6503 using XDA Premium 4 mobile app
strommy1966 said:
well i had something REALLY odd happen to the phone today that has never happened before ! the phone was laying on my dashboard whilst i went off and did some work. on my return i picked the phone up to book my client in for 6 weeks time. i went to open the diary in the phone, and the phone went crazy ! ! ! it was jumping to all different screens, opened the calender, then shut it again ... jumped from app to app then back to home screen. this must of carried on for 10 - 15 seconds? i ended up having to power the phone off to stop this random behavior. once i turned the phone back on .. it was fine ! could it of been that it was really hot today and the phone over heated causing this ? it was just really bizarre
EDIT .. just tried to txt a friend and the txt screen is behaving really odd now too ! its like im holding my finger on the screen .. so its putting numbers insted of letters although im only just making contact with the screen as light as i can ! and its not hot now ! and it even tried to call the person i was txting . something VERY odd and wrong suddenly started on this phone today
Click to expand...
Click to collapse
Did you leave your phone on the dash, in a closed car, at the sun? Especially the black version of Xperia? Black color is the color that accumulates the heat from sun the most, which results in your Xperia just toasting inside. I cannot imagine how hot it become on the inside and outside. Software might not help with this, you might have simply melted some connections or something like that...
strommy1966 said:
well i had something REALLY odd happen to the phone today that has never happened before ! the phone was laying on my dashboard whilst i went off and did some work. on my return i picked the phone up to book my client in for 6 weeks time. i went to open the diary in the phone, and the phone went crazy ! ! ! it was jumping to all different screens, opened the calender, then shut it again ... jumped from app to app then back to home screen. this must of carried on for 10 - 15 seconds? i ended up having to power the phone off to stop this random behavior. once i turned the phone back on .. it was fine ! could it of been that it was really hot today and the phone over heated causing this ? it was just really bizarre
EDIT .. just tried to txt a friend and the txt screen is behaving really odd now too ! its like im holding my finger on the screen .. so its putting numbers insted of letters although im only just making contact with the screen as light as i can ! and its not hot now ! and it even tried to call the person i was txting . something VERY odd and wrong suddenly started on this phone today
Click to expand...
Click to collapse
Can I know which rom version you are using right now ? Because before I update my D6503 to 402 , I also have the same problem. But it's not about heat I guess. If you have ever run any huge 3D game under hot sun, then see how hot the body can be. It still work fine in that situation . So try to update it to last version and see how it going ?
Zebra-Snow said:
Can I know which rom version you are using right now ? Because before I update my D6503 to 402 , I also have the same problem. But it's not about heat I guess. If you have ever run any huge 3D game under hot sun, then see how hot the body can be. It still work fine in that situation . So try to update it to last version and see how it going ?
Click to expand...
Click to collapse
well i did the "repair" through PC companion .. so its running .402 now anyway .. although it was also before the repair. i have had many phones that have been black left on a dash in the sun .. but never had one end up with a mind of its own. ! what with the call quality issue i have and now the screen having a mind of its own .. im really dissapointed .
strommy1966 said:
well i did the "repair" through PC companion .. so its running .402 now anyway .. although it was also before the repair. i have had many phones that have been black left on a dash in the sun .. but never had one end up with a mind of its own. ! what with the call quality issue i have and now the screen having a mind of its own .. im really dissapointed .
Click to expand...
Click to collapse
I didn't want to say this but... your phone is alive. Kill it before it lays eggs.
strommy1966 said:
well i did the "repair" through PC companion .. so its running .402 now anyway .. although it was also before the repair. i have had many phones that have been black left on a dash in the sun .. but never had one end up with a mind of its own. ! what with the call quality issue i have and now the screen having a mind of its own .. im really dissapointed .
Click to expand...
Click to collapse
Don't want to sound rude...but you are disappointed?
You left device fragile like this in a car on a bright sun in the middle of the summer and you are disappointed?
Mate...I didn't do such stupid things with Samsung 5610, 8 years ago...
You can't do that with electronic, there's battery in it, million connectors and sensitive parts...
It's interesting how Sony/Samsung/HTC are always blamed for absolutely everything..
Lay your head on dashboard for a few hours on sunny day like that day was and we'll see how will you handle that...
Sent from my D6503 using Tapatalk
funky0308 said:
Don't want to sound rude...but you are disappointed?
You left device fragile like this in a car on a bright sun in the middle of the summer and you are disappointed?
Mate...I didn't do such stupid things with Samsung 5610, 8 years ago...
You can't do that with electronic, there's battery in it, million connectors and sensitive parts...
It's interesting how Sony/Samsung/HTC are always blamed for absolutely everything..
Lay your head on dashboard for a few hours on sunny day like that day was and we'll see how will you handle that...
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
THIS IS A PHONE YOUR SUPPOSED TO BE ABLE TO EXPOSE TO WATER ! BUT NOT ANY HEAT LOL
well never had my galaxy S2 do that to me and that i had for 3 years ! and that been in all sorts of conditions. im dissapointed with the phone as this has happened before, and i have this issue with the call quality on the phone. so im dissapointed as i like the phone , just wish i didn't have these problems
strommy1966 said:
THIS IS A PHONE YOUR SUPPOSED TO BE ABLE TO EXPOSE TO WATER ! BUT NOT ANY HEAT LOL
well never had my galaxy S2 do that to me and that i had for 3 years ! and that been in all sorts of conditions. im dissapointed with the phone as this has happened before, and i have this issue with the call quality on the phone. so im dissapointed as i like the phone , just wish i didn't have these problems
Click to expand...
Click to collapse
There's heat then there's HEAT. Your car is an oven and you screwed up.
http://m.wikihow.com/Bake-Cookies-on-Your-Car-Dashboard
Sent from my D6503 using Tapatalk
Guys obviously can't realised how hot could dashboard be...
(great link, mate - it's incredibly how hot can it be)
My buddy had car with a leather seats, in a middle of the summer he left his car on a direct sun for hours.
Believe it or not, when he sit in a shorts, he fried his legs and end up in a hospital...
I'm not trying to say Z2 couldn't be colder when it's working but would like you to do same test with S5 or m8 and post results...
Problem isn't in 60-70C temperature, problem is because car become an owen and keep temperature at 60,70 maybe even hoter for hours...
Sent from my D6503 using Tapatalk
You want heat? Come on down to my neck of the woods in Thailand... Its so hot here, you sweat taking a shower. Any event. Direct sunlight magnifies several degrees hotter when penetrating curved glass such as that of a windshield. I'm surprised the phone didn't melt away
Sent from my One using XDA Free mobile app
Portable freezer ftw! ?
Sent from my baked potato with blue cheese
strommy1966 said:
THIS IS A PHONE YOUR SUPPOSED TO BE ABLE TO EXPOSE TO WATER ! BUT NOT ANY HEAT LOL
im dissapointed as i like the phone , just wish i didn't have these problems
Click to expand...
Click to collapse
Clearly you can't read. The phone is certified to withstand water correct. Water does not mean heat. Heat and water are two different things. Google them and you will see as it seems you have a difficulty with understanding the difference.
Disappointed? That's user error. Not the phones fault. You should have not left it in the heat. The phone can't walk or go somewhere else.
If you want something that works in heat get a Nokia brick or something.
Sense these days is uncommon now.
Sent from my SM-G900F using XDA Premium 4 mobile app
funky0308 said:
Guys obviously can't realised how hot could dashboard be...
(great link, mate - it's incredibly how hot can it be)
My buddy had car with a leather seats, in a middle of the summer he left his car on a direct sun for hours.
Believe it or not, when he sit in a shorts, he fried his legs and end up in a hospital...
I'm not trying to say Z2 couldn't be colder when it's working but would like you to do same test with S5 or m8 and post results...
Problem isn't in 60-70C temperature, problem is because car become an owen and keep temperature at 60,70 maybe even hoter for hours...
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
it was about half an hour to 40 mins the phone was in this temp .. god forbid any one that buy this phone in a warmer climate than the UK on a warm day then ! funny thought ... the phone manufactures themselves ARE in a LOT hotter climates than the UK sorry but a phone should have tolerances built in .. if you can only use a device between certain temps or conditions . not a lot of good to average man that need a phone they can rely on wherever they are and what conditions
strommy1966 said:
it was about half an hour to 40 mins the phone was in this temp .. god forbid any one that buy this phone in a warmer climate than the UK on a warm day then ! funny thought ... the phone manufactures themselves ARE in warmer temps than the UK
Click to expand...
Click to collapse
Haha....
Well....I must admit you are right in some way...and I'm very happy Sony is working on overheating problem.
But, if you don't install air-conditioned back cover - try to move your device from direct sun.
When I'm in the car, I never put my device(s) "on sun" - that's just not smart thing to do..
Sent from my D6503 using Tapatalk
Raymond Ebertt said:
You want heat? Come on down to my neck of the woods in Thailand... Its so hot here, you sweat taking a shower. Any event. Direct sunlight magnifies several degrees hotter when penetrating curved glass such as that of a windshield. I'm surprised the phone didn't melt away
Sent from my One using XDA Free mobile app
Click to expand...
Click to collapse
yeah i bet it gets warm down there ! dont suppose you dare own a mobile just in case it melts
Raymond Ebertt said:
You want heat? Come on down to my neck of the woods in Thailand... Its so hot here, you sweat taking a shower. Any event. Direct sunlight magnifies several degrees hotter when penetrating curved glass such as that of a windshield. I'm surprised the phone didn't melt away
Sent from my One using XDA Free mobile app
Click to expand...
Click to collapse
Nah for that he'll have to place the fone in front of the Walkie Talkie building here in London. That building melts cars parked in front of it.
Sent from my SGP311 using XDA Free mobile app

Help in evaluating new reno 10x device for all possible issues (both software and har

Hi,
I have bought a new Oppo Reno 10X device.
I would like to know all possible issues to check for on a new device. Both hardware and software related
I Have a 10 day window for replacement and wanted to make sure that the device is perfect.
Kindly help me with the same. I have bought the Reno 10X Zoom, 128 GB Indian Variant.
Thanks in advance
AthulPrasad said:
Hi,
I have bought a new Oppo Reno 10X device.
I would like to know all possible issues to check for on a new device. Both hardware and software related
I Have a 10 day window for replacement and wanted to make sure that the device is perfect.
Kindly help me with the same. I have bought the Reno 10X Zoom, 128 GB Indian Variant.
Thanks in advance
Click to expand...
Click to collapse
Check general responsiveness and battery life. Charge to 100% and use as you would normally use your phone. At around 20%...check how long that's lasted.
Be happy. You have an amazing phone dude. Only issue I'll ever have is Oppo's update policy. No problem with the device itself as it's a big brand flagship killer. Or at least up there with the big boys.
Enjoy
moozer said:
Check general responsiveness and battery life. Charge to 100% and use as you would normally use your phone. At around 20%...check how long that's lasted.
Be happy. You have an amazing phone dude. Only issue I'll ever have is Oppo's update policy. No problem with the device itself as it's a big brand flagship killer. Or at least up there with the big boys.
Enjoy
Click to expand...
Click to collapse
Thanks.
Can I just ask if there are issues with dust accumulating on camera? Also if hearing mic volume being low during calls. Saw them on the internet.
AthulPrasad said:
Thanks.
Can I just ask if there are issues with dust accumulating on camera? Also if hearing mic volume being low during calls. Saw them on the internet.
Click to expand...
Click to collapse
The camera does accumulate some dust. It's inevitable due to it's design I suppose, but it's minimal. I always wipe it down every now and then with a microfibre cloth. Not a big deal.
As for low Mic...not getting anything like that. Not heard of this issue either. A quick search on the internet brought nothing, so not sure where you've seen that
moozer said:
The camera does accumulate some dust. It's inevitable due to it's design I suppose, but it's minimal. I always wipe it down every now and then with a microfibre cloth. Not a big deal.
As for low Mic...not getting anything like that. Not heard of this issue either. A quick search on the internet brought nothing, so not sure where you've seen that
Click to expand...
Click to collapse
Thanks a lot man. I saw the mic issue among the reviews posted in online shopping site. Maybe its an isolated issue. None the less, appreciate your help. ?
AthulPrasad said:
Thanks a lot man. I saw the mic issue among the reviews posted in online shopping site. Maybe its an isolated issue. None the less, appreciate your help. ?
Click to expand...
Click to collapse
Only thing I've negatively experienced during calls is hands free calling Mrs Moozer. Suddenly she will be unable to hear me but I can hear her. Only seems to happen on calls to her on hands free. Regular calls are fine. She has a P30 Lite, so I'm banking on that being the issue, not my phone !! Lol
AthulPrasad said:
Thanks.
Can I just ask if there are issues with dust accumulating on camera? Also if hearing mic volume being low during calls. Saw them on the internet.
Click to expand...
Click to collapse
Yes, as I live in India, dust do get accumulate quite quickly! But that's too micro-dust, I guess that kind of dust we inhale everyday!
a swipe from MicroFiber cloth works perfectly, but it has to be done very carefully, because the dust while cleaning can be pushed further into the body! (I hope not much should have accumulated already in my device, I can't open and clean it!)
Guys,
Urgent help
Got the device. Everything looks awesome.
But there seems to be serious issue with the battery drain. 100% to 2% in almost 6 hours. And yes I used it during these hours for watching movies and internet was on. But Is this normal?
Power usage shows the apps I used as the culprits. Mx Player Pro, Whatsapp and Browser. So is this like normal or an issue with my device?
AthulPrasad said:
Guys,
Urgent help
Got the device. Everything looks awesome.
But there seems to be serious issue with the battery drain. 100% to 2% in almost 6 hours. And yes I used it during these hours for watching movies and internet was on. But Is this normal?
Power usage shows the apps I used as the culprits. Mx Player Pro, Whatsapp and Browser. So is this like normal or an issue with my device?
Click to expand...
Click to collapse
You've changed your mind... your other post says 100% to 5% in 7 hours
Which is the real one? 100 to 5 in 7 hours or 100 to 2 in less than 6 hours?
moozer said:
You've changed your mind... your other post says 100% to 5% in 7 hours
Which is the real one? 100 to 5 in 7 hours or 100 to 2 in less than 6 hours?
Click to expand...
Click to collapse
Hi,
Just wanted to say thanks. The issue is solved. There was a battery drain issue but now it's solved.
Thanks for your time

Question Xperia 1 mark III overheating

Hi,
I noticed my xperia 1 mark III is overheating even in normal use, especially in 120Hz mode. I hope sony will fix it as this device is really scalding.
It really burns!
This is the hottest device I ever had
Software version: 61.0.A.11.23
You're burning up your battery. Time is of the essence, resolve this issue fast. Shutdown the phone if it gets too hot!!!
Auto thermal shutdown may not protect the display/mobo especially if in hot ambient temperatures, in direct sunlight, or when charging.
Keep brightness at 50% or less.
Factory reset.
If that fails...
Find the apks or/and services causing to high drain.
If that fails, return the device.
The clock is ticking, Mr Wick tic-tok...
This is a serious problem. I took some photos and videos (4k and slowmotion) while standing in the sun. Outside temperature was about 23°C (73°F). After about 5 minutes I got an overheat message.
An app that I installed earlier registered an internal temperature of 40.5°c. It felt really hot to (while in a bumper case).
After I put the phone on a granite kitchen table it cooled down in about 10 minutes.
jordidejongh said:
This is a serious problem. I took some photos and videos (4k and slowmotion) while standing in the sun. Outside temperature was about 23°C (73°F). After about 5 minutes I got an overheat message.
An app that I installed earlier registered an internal temperature of 40.5°c. It felt really hot to (while in a bumper case).
After I put the phone on a granite kitchen table it cooled down in about 10 minutes.
Click to expand...
Click to collapse
It is serious. Turn off the phone when it feels very warm before it goes over temperature.
Using a AMOLED display in direct sunlight is never a good plan. Limit it to seconds of use.
I have had this same problem since I got it to the point where I got an alert that some apps would be shutdown.
US Version purchased from Adoroma in the states : 61.0.A.11.23
Just another aggravating issue with this phone. Some are having boot loops of a sort also! What is wrong with these companies? Can they not produce a decent product anymore? 1300.00 and it's junk???????????
I am getting overheating as well, a little warm most of the time I use the phone.
Definitely was the 120hz display turned on. Less warm when the 60.
When using the wireless charger.
Anytime I use the cameras.
I am on the latest update as well.
Hm, very intriguing issue with $1300 flagship smartphone from such a respectable brand. I had similar problem with Xperia 1 II in several occasions. And... I think I know what's the problem (not bloody hot SD888 as you might suggest!). Please have a good look at dissasembly video:
Then compare it with $390 LG V60 ThinQ disassembly video from the same guy. Spot the difference! And it is - missing cooling system on Xperia 1 II / 1 III whereas LG V60 has quite big copper vapour chamber! Maybe that's why my LG V60 never gets really hot. So the question is ... WTF are you doing SONY?!
Well, I just sent back my first Pixel - 5A - for overheating. I have been watching the 1 iii and the 5 iii as a possible purchase...but I am turned off by the dedicated assistant button that might possibly be remappable... but for sure I will NOT buy either of these mark 3 phones if they overheat! Makes me sick just how badly most new phones are functioning.
Yeah same, it seems to turn off randomly when using the cameras and when 120HZ screen is on.
senzazn12 said:
Yeah same, it seems to turn off randomly when using the cameras and when 120HZ screen is on.
Click to expand...
Click to collapse
I think it's the case for warranty replacement or even return if possible. This is one of the reason why I don't buy expensive brand new phones parallel imported (not officially sold in my country). Just because it means no proper warranty, no service, no nothing.
My Xperia 1 III is getting extremely hot even when taking photos (only 2-3) then get message about hot temperature and apps shutting down.
I use Streamlabs mostly (sometimes Prism) to broadcast to YouTube, foundthe phone almost useless! Overheating in seconds from start of s stream! I'm using my old Samsung Note 10 again as Sony wasn't simply useful.
Now I found a solution to it (sorry solution is too big word)
- I've turned "object tracking" off in camera
- I've turned autofocus on in camera
- I've turned 120hz off
Today we had hot day here in UK (27 Celcius ) I did my tests.
Streamlabs at 1080p , 7000kbps , 30fps run outdoor for about an hour smoothly. Connected to charger started to overheat.
Not to mention that tethering makes it hot quickly (so with Samsung).
Prism at 1080p 60fps run smoothly for couple of minutes and then crashed.
Didn't connect the charger.
I use Streamlabs to transmit 5-6 hours of stream into YouTube using mobile network in most if the times and whilst driving (so changing stations constantly)
I found that using WiFi it doesn't get as hot.
Also charging makes it very hot - SONY advertised it as able to by powered directly by a charger without charging battery, how and where do I find that option?
Is it available using car charger with quick charge 3.0?
I like the phone , like the shape , size and feel to it. Camera is OK (I own Sony a6500 )
Hate the fact of poor selfie camera in such expensive phone (I do live streams using selfie cam too)
Right I've ordered a return of my phone and have 30 days to send it back what alternatives do I have? Really like the SONY if it wasn't overheating I'd love it. Is there a solution to it? Cooler anything?
The things I like about the phone are:
*shape and overall feel in hand
*Cameras are ok don't really see if they great quality or not will still use my a6500 camera.
*Like the fact that can use sd card
*Love finger print reader in power button and seperate camera button
*like the fact that there's no rounded edges - hate them in my Samsung Note
I blame my problems with overheating by poorly made apps not the phone itself and not sure changing the phone will change it.
What are the options should I consider? Samsung S21 Ultra ? iPhone 12,13?
I'm a SONY fan and had many if their phones and that's why I'm looking for a solution otherwise would send it back straight away...
Can anyone help me with my problem?
Many thanks
Bart
Unfortunately greedy sony didn't provide any cooling solution to mark 3... Check disassembly videos, there is no any cooling solution at all, like you will find in asus - small vapor chamber etc. Literally nothing!
They knew snap 888 is overheating. They must have tested this device before releasing it, isn't it?
But no, still didn't apply any cooling solution. And that's a big shame and huge problem of this device.
Not sure if qualcomm provide any updated drivers to assess this problem or not. Or if sony will try to fix it. So far they did nothing and still it overheats. Mine too and you are right by saying that on 3G/5G it is hotter than on wifi.
I wonder how they can market battery as capable and better for 3 years with such hot device. Temperature of course has huge negative impact on battery longevity.
Sad but true
I'm quite shocked! Thanks for the info about disassembly videos...
I'm thinking if getting a cooler which you attach to the body.
What I forgot to mention that cameras itself (the lenses) don't get that hot is the area under them and closer to the centre. So must be processor and lack of cooling system.
Not sure what to do...
We have a hot weather now so I will test it intensively (if I was a Sony tester I'd never allow for the phone to be released like this).
Heating problems is why I keep saying that for any SOC/CPU/GPU manufacturer to keep upping the speeds of these things is STUPID! I can virtually guarantee that from now on every new CPU produced by all OEM's is going to overheat! Have you ever walked into a data center, with hundreds of servers running? You have to wear ear protection because the roar of all the internal cooling fans is deafening!
So then "we" attempt to put similar CPU's inside a device the size of a small remote control WITHOUT a fan and wonder why it overheats? There are only so many ways to keep the phone(s) cool. Use them while frozen solid in a block of ice, or better yet, stop running so many CPU/GPU intensive apps all at the same time. It's simple thermodynamics at work here. The more you have running at the same time, the harder the SOC needs to work, the hotter it is going to run. Another solution, that is literally unacceptable to most people, is to code in a lowering of the speed of the SOC. If this needs to be done then it becomes very clear that building a new, faster SOC every year is STUPID!
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
vanderbart said:
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
Click to expand...
Click to collapse
This is applicable with the game enhancer. You can add some apps there and when you open it, you can enable HS power control. Also sony just release a new firmware that answer you with this issue.. you can check my video
vanderbart said:
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
Click to expand...
Click to collapse
Have to sit at the outlet all the time? or how will this happen?
spine6 said:
This is applicable with the game enhancer. You can add some apps there and when you open it, you can enable HS power control. Also sony just release a new firmware that answer you with this issue.. you can check my video
Click to expand...
Click to collapse
Thanks a lot , tomorrow I will be testing - doing long live stream on YouTube using Streamlabs, I always keep my phone under charger as I drive HGV sometimes for 3-4hrs non stop so battery would die.
It also going to be hot day here in UK and having the phone close to windscreen won't help - I know I shouldn't complain about overheating in such circumstances but my phone overheats even when taking photos although I have a feeling that after last system update its looking better , also as I mentioned before switching off object tracking has improved how smooth camera works using Streamlabs and Prism.
I'm considering buying a cooler for my phone too.
I will post my report tomorrow of how it went.
Many thanks
TPnavoio54 said:
Have to sit at the outlet all the time? or how will this happen?
Click to expand...
Click to collapse
I found the future now in Game Enhancer app, you can power it directly. Not sure how it will perform yet. Tomorrow will send my report.
I often run streaming app in the background and not sure if Game Enhancer will work that way. I run nav app (Sygic Truck).
Heat problem has gone down significantly for me after the latest update yesterday. Usually the phone got really warm even with me just browsing using Chrome or going through Facebook. Now even when playing ROK or Mobile Legends it doesn't get that warm.

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