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I am having a problem with the prime casing.
Its kinda hard to explain so i made some pictures. What should i do?
Did you receive it that way? It is strange, especially since I don't think the charger would be nearly strong enough to bend the aluminum....sounds like an rma
Sent from my SCH-I510 using Tapatalk
Call ASUS, ask the representative for an email address to send your photos to and/or how to proceed. You souls be able to get an RMA. You could return it to the store though for a replacement or refund.
I am a bit worried about the bend because it might be stressing the glass (last thing I want) along with the discoloration (no idea what is causing it but its ugly and I don't like spending $500 on something like that.)
I could be wrong....but didn't you post this?
http://forum.xda-developers.com/showthread.php?t=1494021
Looks like self inflicted? and would explain the damage.....
So Lets Review:
You dropped your prime
Noticed Damage
Maybe you can find someone that can help you bend it back so that it does not stress the glass.
Also might have been able to tie these 2 threads together.
slayer69 said:
I could be wrong....but didn't you post this?
http://forum.xda-developers.com/showthread.php?t=1494021
Looks like self inflicted? and would explain the damage.....
So Lets Review:
You dropped your prime
Noticed Damage
Maybe you can find someone that can help you bend it back so that it does not stress the glass.
Click to expand...
Click to collapse
J
First up, the drop was face down so it would not have discolored the back.
Second up, the drop was face down and nothing was plugged in. Thus, that wasn't what damaged it. Besides, the drop happened BEFORE (like a week) that this damage was noticed. (Im not entirely sure how this happened.)
And third up, while I showed the bent metal, I was more worried about the pressure that it might be exerting on the glass.
And finally, I am worried about why the back is discoloring which is NOT user damage.
Looks to me like something's eating away a protective coating...
Have you handled your Prime after coming in contact with rubbing alcohol or anything similar? (like Germ-X)
And you can bend the little piece of metal above the charging dock back, it's not doing anything to your screen. Mine got bent when I started my opening process right in that spot and went right back with no problem...
buxtahuda said:
Looks to me like something's eating away a protective coating...
Have you handled your Prime after coming in contact with rubbing alcohol or anything similar? (like Germ-X)
And you can bend the little piece of metal above the charging dock back, it's not doing anything to your screen. Mine got bent when I started my opening process right in that spot and went right back with no problem...
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Click to collapse
How did you bend it back?
And no, it has not.
i500 said:
How did you bend it back?
And no, it has not.
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Click to collapse
With my fingernail
The tablet feels sturdy and all, but aluminum is ridiculously soft and light (why it's used).
Again, mine happened when opening the tablet and so was bent the other direction, but it didn't take anything at all to shape it back.
"... and here you can see it's not bent..." much lol
uncontrollably lulzing at the next coupl'a comments
buxtahuda said:
With my fingernail
The tablet feels sturdy and all, but aluminum is ridiculously soft and light (why it's used).
Again, mine happened when opening the tablet and so was bent the other direction, but it didn't take anything at all to shape it back.
"... and here you can see it's not bent..." much lol
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Click to collapse
What hand strength! So dreamy!
Screwedupsmitty said:
What hand strength! So dreamy!
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Click to collapse
Well practiced ... uhh ... fingers??? You know, from all that tapping on the screen!
it happened to me too...I didn't notice notice by the 3rd week of using it. It must be bent when charging it, or it was shipped that way....anyway, the aluminum is very soft. I probably bended by the charger's adapter.
I've also bent mine back into shape, I think the charger bent it, as it was within days of getting the thing, long before I ever dreamed of opening it. I also used my finger.
Sent from my Transformer Prime TF201 using xda premium
i500 said:
I am having a problem with the prime casing.
Its kinda hard to explain so i made some pictures. What should i do?
Click to expand...
Click to collapse
my first prime had that also I thought it was from opening and closing the dock but my new one hasn't budged even in the dock. I am now thinking that it came that way ( I noticed it 2-3 days after I got it). I now think that maybe it happens in the factory if they dock them to load the OS or do diagnostics of some sort before shipping them and the tech just isn't careful docking or undocking.
mmilestone said:
Well practiced ... uhh ... fingers??? You know, from all that tapping on the screen!
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Click to collapse
Lmfao..watching all them "special" movies n videos. No wonder he told me he keeps an arsenal of cleaning cloths lmfao j/k
The discoloration looks like the tablet was set on a surface and moved around to me.
Sent from my Transformer Prime TF201 using xda premium
Haro912 said:
The discoloration looks like the tablet was set on a surface and moved around to me.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
Yeah, looks that way to me as well. Man, you really did a number on this one in a short period of time, eh? Lots of scuffs and scratches on the back, bent charge port on the front....
Hard to believe it just happened on its own accord. Those are the typical scuff marks you would see on brushed metal that had been rubbed and scraped. And the scratches on the back are pretty bad as well.
I have the bent charge port as well. Looks like the HDMI port is bent up as well. The cable connections are very loose, and I'm sure this is part of the cause. I have been struggling with the HDMI port since it stopped working lately, but it very surprising how this could happen so easily.
Sent from my Transformer Prime TF201 using Tapatalk
zektor said:
Yeah, looks that way to me as well. Man, you really did a number on this one in a short period of time, eh? Lots of scuffs and scratches on the back, bent charge port on the front....
Hard to believe it just happened on its own accord. Those are the typical scuff marks you would see on brushed metal that had been rubbed and scraped. And the scratches on the back are pretty bad as well.
Click to expand...
Click to collapse
A diamond backed tf700 is too expensive
clenz said:
I have the bent charge port as well. Looks like the HDMI port is bent up as well. The cable connections are very loose, and I'm sure this is part of the cause. I have been struggling with the HDMI port since it stopped working lately, but it very surprising how this could happen so easily.
Sent from my Transformer Prime TF201 using Tapatalk
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Click to collapse
Did I mention my headphone jack is as loose as a 60 ye- never mind. I'm sure you get the picture.
Hi folks,
This is the same issue that I've had with my Xperia T.
The matt black coating on the rear of the tablet and also on the sides and corners are peeling off. It looks terrible.
Has anyone else suffered from this?
I've had the tablet since the day it was released in the UK, I've peeled the screen protector off, but wondered whether it was worth asking for a replacement at my local store where it was purchased.
Cheers
SWFlyerUK said:
Hi folks,
This is the same issue that I've had with my Xperia T.
The matt black coating on the rear of the tablet and also on the sides and corners are peeling off. It looks terrible.
Has anyone else suffered from this?
I've had the tablet since the day it was released in the UK, I've peeled the screen protector off, but wondered whether it was worth asking for a replacement at my local store where it was purchased.
Cheers
Click to expand...
Click to collapse
You voided your warranty when you removed the anti shatter film, so it might be a bit tricky getting a replacement without paying some sort of fee. I would, however, like to know more about your issue... have you ever used/tested the SXTZ under water?
X3remes said:
You voided your warranty when you removed the anti shatter film, so it might be a bit tricky getting a replacement without paying some sort of fee. I would, however, like to know more about your issue... have you ever used/tested the SXTZ under water?
Click to expand...
Click to collapse
Yep, it's been used underwater (fresh water - not salt) on several occasions.
The same issue with my Xperia T, that ofcourse, hasn't been used underwater.
SWFlyerUK said:
Yep, it's been used underwater (fresh water - not salt) on several occasions.
The same issue with my Xperia T, that ofcourse, hasn't been used underwater.
Click to expand...
Click to collapse
Hmmm... I was thinking that maybe the adhesive has started coming loose due to being in water. You should be able to get your unit replaced if this is the case. With your removal of the anti shatter film though... I don't know.
X3remes said:
Hmmm... I was thinking that maybe the adhesive has started coming loose due to being in water. You should be able to get your unit replaced if this is the case. With your removal of the anti shatter film though... I don't know.
Click to expand...
Click to collapse
Have swapped tablets in before, not long after they've been purchased. They never checked anything other than the issue at the time.
What happens to device that are swapped in. Broken up or reconditioned?
Anyone else having physical problems with their Z2?
As of a few weeks ago, I've started noticing that the top right corner of the back panel of my Z2 popping up slightly (like 2mm to 3mm) several times a day and I would have to press it back down. The cover on the USB/SIM area will also mysteriously be open sometimes when I fish the phone out of my pocket even though it does still feel quite firmly closed once I put the cover back in place.
I went down to my local Sony service centre and they said that they will rectify the issues for me and might replace the "loose" flap too (also told me to avoid water since it's not waterproof with the back like that) - but it would take 7 working days and that I should call their helpline to check if there was any issue for me sending my set in as it has an unlocked BL.
Seems like the original Z had the same problem with the back cover - http://www.xperiablog.net/2013/08/0...ose-back-panels-water-resistance-compromised/ and the loose flaps issue isn't new either (but the rubber seals on mine look perfect).
Flash a stock kernel and relock your bootloader, few people actualy check these days for DRM keys however they do check rarely for your bootloader status
And your physical problems are totaly abnormal so try very hard to get a replacement
Sent from my D6503 using XDA Premium 4 mobile app
for the flap problem, easy easy fix. Get some silicone grease at your hardware store or wherever. Take a lil and moisturise the flaps' rubber, works like a charm. Seems like the seal just dries out.
hotnikkelz said:
for the flap problem, easy easy fix. Get some silicone grease at your hardware store or wherever. Take a lil and moisturise the flaps' rubber, works like a charm. Seems like the seal just dries out.
Click to expand...
Click to collapse
I just tried it and it seems to make the flap come loose more easily. Looking at the flap, it seems to pop open because of insufficient friction between the seals and the socket for the flap...
benengyj said:
I just tried it and it seems to make the flap come loose more easily. Looking at the flap, it seems to pop open because of insufficient friction between the seals and the socket for the flap...
Click to expand...
Click to collapse
You didn't cake it on I hope. You're putting a really small amount. Like really small. It worked for me. Sowwy
Sent from my D6503 using Tapatalk
OMG what a ****ty phone. I will never buy Sony again. I have only problems with this crap.
hotnikkelz said:
You didn't cake it on I hope. You're putting a really small amount. Like really small. It worked for me. Sowwy
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Is this same as CPU's thermal paste?
hotnikkelz said:
You didn't cake it on I hope. You're putting a really small amount. Like really small. It worked for me. Sowwy
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
I just applied this - http://www.wd40specialist.com/products/silicone-lubricant/) - thinly using a q-tip. No worries. Wasn't too expensive and it could be closed again once I cleaned it off. Tried a slightest touch of hair gel (I was desperate...LOL) and that didn't work too well either.
I guess I'll just try to relock the BL and feign ignorance and send it in for "hardware faults" even though the bored sounding helpdesk lady on the phone said that the warranty is voided.
misiakr said:
OMG what a ****ty phone. I will never buy Sony again. I have only problems with this crap.
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Click to collapse
Genuinely quite disappointed with the niggling faults that the phone has. Random freezes and self-reboots and WIFI issues on my Z2 and my dad's Z1 is making me lose confidence in Sony to deliver a solid all-round device. It's a really beautiful phone with a wonderful camera but compared to build quality and software stability my previous HTC M7 (converted to a GPE ROM) which was essentially bulletproof and could have months and months of uptime without a reboot...ugh.
benengyj said:
Anyone else having physical problems with their Z2?
The cover on the USB/SIM area will also mysteriously be open sometimes when I fish the phone out of my pocket even though it does still feel quite firmly closed once I put the cover back in place.
Click to expand...
Click to collapse
I also have the loose USB flap problem. I've ordered a new one, I hope this will fix the problem.
It seems like sonys new factory has screwed the Z2 lol
My first Z2 brand new the back plate was lose enough for it to fall out and it did a few times also has all the probs mentioned in the op post
This new one is fine ,no reboots, no blackouts,no lags, no crashss bugs no probs
Sent from my D6503 using XDA Premium 4 mobile app
Envious_Data said:
It seems like sonys new factory has screwed the Z2 lol
My first Z2 brand new the back plate was lose enough for it to fall out and it did a few times also has all the probs mentioned in the op post
This new one is fine ,no reboots, no blackouts,no lags, no crashss bugs no probs
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I think that only the loose USB flap is a very recurrent problem.
nreuge said:
I think that only the loose USB flap is a very recurrent problem.
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Click to collapse
It seems like it too because my USB flap isnt neccisarily lose, it seems to sit deeper in the frame, it isnt flush with the rest of the frame or like my SDCard Slot
Sent from my D6503 using XDA Premium 4 mobile app
For me, the flaps are good, and the back panel on the edges doesn't seem to pop up or to be misaligned with the edge, but on a light press on a few places it feels like the back panel is loose, and you can hear a small "tactile" feedback when pressed.
Should i get it checked or is it just a little hollow on these few places? For me that's the spot a little to the left and bottom of the SONY logo on the back, in height of the volume rocker.
tomaach said:
For me, the flaps are good, and the back panel on the edges doesn't seem to pop up or to be misaligned with the edge, but on a light press on a few places it feels like the back panel is loose, and you can hear a small "tactile" feedback when pressed.
Should i get it checked or is it just a little hollow on these few places? For me that's the spot a little to the left and bottom of the SONY logo on the back, in height of the volume rocker.
Click to expand...
Click to collapse
me too... but imho it isn't a problem...
I kinda semi-fixed the loose flaps by cleaning off the accumulated dust around the edges of the seal and the covered area...doesn't seem to fall out as often now.
Envious_Data said:
It seems like it too because my USB flap isnt neccisarily lose, it seems to sit deeper in the frame, it isnt flush with the rest of the frame or like my SDCard Slot
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I've received my new USB flap and the issue is fixed, the new flap is not loose. It was not due to the phone body as I feared but a premature wear of the flap...
Anyway, I don't recommend to open the flap but in exceptional circumstances. Transferring files wireless and charging phone with magnetic port should be the rule and recommended by Sony.
benengyj said:
I kinda semi-fixed the loose flaps by cleaning off the accumulated dust around the edges of the seal and the covered area...doesn't seem to fall out as often now.
Click to expand...
Click to collapse
Can you explain why you have not returned your mobile under warranty for repair or replacement?
Ryland
nreuge said:
I've received my new USB flap and the issue is fixed, the new flap is not loose. It was not due to the phone body as I feared but a premature wear of the flap...
Anyway, I don't recommend to open the flap but in exceptional circumstances. Transferring files wireless and charging phone with magnetic port should be the rule and recommended by Sony.
Click to expand...
Click to collapse
My flap has been back to normal since cleaning out the dust from around the silicone seal.
Ryland Johnson said:
Can you explain why you have not returned your mobile under warranty for repair or replacement?
Ryland
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To be honest, it's just the hassle of having to wait a week (and having to go back to my HTC M7) or so for them to get it fixed. Plus my set might not be accepted by them as the BL is unlocked (towelroot came too late for me unfortunately )
I do intend to send it in for repairs (also dinged the flap a little, might as well get that swapped out too) some time soon as the loose back is really REALLY bugging me.
My god I have the same problem. Everytime I pull it out of my pocket the flap is out. Damn this phone was perfect . I cleaned soo ****ing well and the USB flap stays in more time but its still poping out.
Hi guys,
I have been facing a problem with the falp on the left side of my xperia z2 (white, but has no gaps nor missaligns), which is that it keeps coming off. First it was ok, nothing moved, then, after opening and closing 4 times to connect to the PC it started coming off.
Now i only take it off to plug it tot he charger. infact, i bought and adapter so that i can use the wireless charging already.
The only solution I found was on a thread where someone said to put sillicone lube on it. This worries me, since i've put some (not to gross out people) "mouth moisture", AKA spit, on the rubber and it instantly makes the flap jump out of position, so i assume a lube will only make it worse.
I have contacted sony but if i send it to repais i will be without a phone for atleast 10 working days, and that is if i'm lucky....
This is a problem, since the phone is waterproof, or i would just cut off the damn thing
Does anyone have a solution for this?
thank you very much
Ive found that the flap its self losens after time but it being closed is only problematic when there is dust in the port, cleaning it out solves my problem
Sent from my D6503 using XDA Premium 4 mobile app
i wont agree you! just keep thanking God!
Envious_Data said:
Ive found that the flap its self losens after time but it being closed is only problematic when there is dust in the port, cleaning it out solves my problem
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well, unfortunatly not mine... that was the forst thing I did when it stopped closing.
Amazingly now it is staying closed, has not self-opened for about 8 hours.
I guess it just gets posessed now and then...
I'd get that checked out, been using mine a lot since I got it a month ago and this has never happened, surely this will affect the water resistance.
Posted a thread about this previously - http://forum.xda-developers.com/showthread.php?t=2787102
Same with what Envious_Data said, cleaning out the dust from the flap and the "socket" where the silicone seal seats solved the problem for me.
benengyj said:
Posted a thread about this previously - http://forum.xda-developers.com/showthread.php?t=2787102
Same with what Envious_Data said, cleaning out the dust from the flap and the "socket" where the silicone seal seats solved the problem for me.
Click to expand...
Click to collapse
"I kinda semi-fixed the loose flaps by cleaning off the accumulated dust around the edges of the seal and the covered area...doesn't seem to fall out as often now."
This is what you answered on your post and i have seen the answer, but " doesnt seem to fall as often now" is not, imho, the ideal scenario for a 700 euro phone, now is it?
Mine has not fallen today, which is a freaking miracle. Did not do a thing to it, it just... fixed itself i hope. Not gonna put it under water though
badjoras said:
"I kinda semi-fixed the loose flaps by cleaning off the accumulated dust around the edges of the seal and the covered area...doesn't seem to fall out as often now."
This is what you answered on your post and i have seen the answer, but " doesnt seem to fall as often now" is not, imho, the ideal scenario for a 700 euro phone, now is it?
Mine has not fallen today, which is a freaking miracle. Did not do a thing to it, it just... fixed itself i hope. Not gonna put it under water though
Click to expand...
Click to collapse
Haven't have it pop open on me since then actually. However I do fully agree with you that it's totally unacceptable for a shiny new flagship device to have such flaws.
I got the damn same problem! It looks like is the dirt but it might be something else. I cleaned the flap pretty (really) well. I did it with a slightly weet (with alchol, be carefull)cotton swap. I had to do this two times to be sure its really clean.Its holding more time in its place now. I'll post if the flap pop out again by itself.
badjoras said:
I have contacted sony but if i send it to repais i will be without a phone for atleast 10 working days, and that is if i'm lucky....
Does anyone have a solution for this?
Click to expand...
Click to collapse
Sony do, either send it for repair or live with it.
Bear in mind if any home made repairs ie silicone gel worsen matters you may find Sony refuse to fix ot
Everybody must try this! Remove the flap then try to put it back in its place. Im going to buy a new one in future (just in case). Here is a video I found, it shows how to remove the flap https://www.youtube.com/watch?v=xzXmsgNP2Eg&app=desktop
Its working for me!! But im still testing (I guess im going to start to use my magnetic charger more often)
"thanks" if I helped
Enomine said:
Everybody must try this! Remove the flap then try to put it back in its place. Im going to buy a new one in future (just in case). Here is a video I found, it shows how to remove the flap https://www.youtube.com/watch?v=xzXmsgNP2Eg&app=desktop
Its working for me!! But im still testing (I guess im going to start to use my magnetic charger more often)
"thanks" if I helped
Click to expand...
Click to collapse
and just like that i love you
i think ill be adding this to the Help mega thread as XDA calls it
***Update to the problem, and SOLUTION:***
Definitely its the flap. I bought one from here (they are original) http://www.witrigs.com/sony-xperia-z2-replacement-parts and finally after more than 40 days!! it arrived and now my z2 is 100% waterprof again! Im very happy now. The flap stays in his place!
I recomend you guys to buy this to solve the problem, at least it helped me.
In case you buy, I used swiss post, it take a long time but it was secure. This was the first time I buy someting from another country (Im from Mexico, btw sorry for my english hehe)
Remember, here is how to remove the flap https://www.youtube.com/watch?v=xzXmsgNP2Eg&app=desktop
Hope this time I really helped! Good Luck!
PD: Now im going to use my magnetic charger so I dont have to move the flaps, I suggest you the same!**
Enomine said:
Everybody must try this! Remove the flap then try to put it back in its place. Im going to buy a new one in future (just in case). Here is a video I found, it shows how to remove the flap https://www.youtube.com/watch?v=xzXmsgNP2Eg&app=desktop
Its working for me!! But im still testing (I guess im going to start to use my magnetic charger more often)
"thanks" if I helped
Click to expand...
Click to collapse
Thanks, must be the flaps have been twisting too much and it was trying to twist back or something which made it push off.
Taking it off and putting back in fixed it 100% for me, just ordered a magnetic charger though. Dont wanna remove and put it back in every month.
Thanks so much for your post, I used a wall pin and de-dusted my flap and it no longer wants to keep opening.. It was quite surprising how much was actually there
Thanks again!
You could buy a new one from internet (ebay, amazon, etc) or clean it
pr0jesse said:
You could buy a new one from internet (ebay, amazon, etc) or clean it
Click to expand...
Click to collapse
Buying a replacement isn't so easy, well it is, but 99% are copies unless they have been pulled from old phones now. Most if not all the reviews condemn these replacements as poor quality and unfit for purpose. I have recently lost my micro USB cover and am waiting on delivery of a "copy" port replacement. Cost just under £5 for a pair of covers. Could of got some second user official ones for £7 but I thought I'd take the risk with the copies.
As for cleaning I just use ear buds/Q tips to collect the lint/dust.. anything sharp will only compromise the water proof nature of the seal.
My xperia z2 flaps keep opening by themselves when I take the device out of my pocket does anyone else have the same issue or is it just me I can't understand why they become loose or open themselves I barely open the micro SD one so it couldn't have worn already is it just my z2?
Clean the port and flap
And press against the rubber on the flap
It should sort your issue
RJASSI21 said:
My xperia z2 flaps keep opening by themselves when I take the device out of my pocket does anyone else have the same issue or is it just me I can't understand why they become loose or open themselves I barely open the micro SD one so it couldn't have worn already is it just my z2?
Click to expand...
Click to collapse
Envious_Data said:
Clean the port and flap
And press against the rubber on the flap
It should sort your issue
Click to expand...
Click to collapse
This does indeed fix the issue, I've had to do it myself many times. I think it's cause of dust/dirt getting trapped. Cotton buds/Q-tips do the trick brilliantly. I actually need to sort my flaps out as it has been happening for me recently.
gamer649 said:
This does indeed fix the issue, I've had to do it myself many times. I think it's cause of dust/dirt getting trapped. Cotton buds/Q-tips do the trick brilliantly. I actually need to sort my flaps out as it has been happening for me recently.
Click to expand...
Click to collapse
I'll try that then thanks