Hello everyone,
I have a weird problem I'm trying to solve for my cousin, he clicked on his "Updates available for…" notification and he said one of them was Kies Air, he let it update and then his phone said it was going to restart, once it restarted he got a Security Error screen with red text at the top "SECURE FAIL: Modem". Now his phone won't boot up at all. He took it to his local T-Mobile store and they didn't know what to do, they also treated him like he was some noob who failed to root his phone (my cousin doesn't even know what rooting is). So they told him this is a time to learn and to check out "android forums".
Now he's brought it to me and I've only found one thread with anything pertaining to this error:
http://forum.xda-developers.com/showthread.php?t=2791494
I'm going to try some of the tips in there but I'm just wondering if any of you have encountered this same problem with your T-Mobile S5's?
Tiny update as I'm writing this: he said his phone didn't come with Kies Air, but somehow he installed it when he got dropbox.
Got it working now.
Since the error was mentioning the modem I figured I'd try and flash a stock modem through Odin, and that worked. Pretty basic fix.
I wasn't sure what firmware he was running so I installed the NCH modem from here:
http://forum.xda-developers.com/showthread.php?t=2761412
Hope this is helpful for anyone in the future.
Related
ok, so a month or two ago I rooted my Motorola Atrix so I could install Gingerblur which went well at first. It was working great for me and then I noticed that once and a while i would look at my hone and see an exclamation point and an android icon..I would have to pop the batter out and put it back in to restart...what I think happened is that my phone tried installing an automatic update which failed maybe due to my hacked phone not being compatible...bc after awhile I would notice my phone installing an update and then automatically rebooting to the error screen.
I tried installing GreyBlur the other day..and it didn't work well..so I flashed back to 1.5.6..but now I don't know how to upgrade to 1.8.3..when I scan for a system update it says that my phone is up to date..how can I update to the latest firmware and how come my phone isn't automatically installing it? Have I lost my opportunity to do this since to all the hacking I've done to my phone? or am I missing something? please help =(
Have you tried downloading it from the Motorola website? You should be able to just follow the directions on there to update it.
http://www.motorola.com/consumers/v/index.jsp?vgnextoid=9098bc50a569f210VgnVCM10000081bbb00aRCRD
I used the "second method" and just let the Moto installer do it's thing. It will take some time and look like it may be freezing occasionally, but just let it go. It should work.
Hope this helps.
-Doogs™
I'm updating right now through the second method. I'm surprised I didn't find that sooner..I should of just went to the website to begin with..but I searched google and couldn't find any information on how to download it without going through an automated update.
I was also wondering if I should do a factory reset after updating
Hi all,
Im new to the forum and did some searching but cant find the info i need. I tried rooting my verizon note 2 to casuals one click and didnt realize i had updated to android 4.3 prior. So it tried to root 4.1.2. Now my phone has the yellow triangle and says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." I tried kies and kies 3 and neither one recognizes my phone.The only way to shut the phone off is to pull the battery.When i reinstall the battery i have a brief window to volume down+home+power and it takes me to odin. I saw this problem in the forums for roms but couldnt find anything on rooting.Please tell me i can fix this and go back to stock, and i didnt lock my phone up for good.I know im an idiot and i didnt back up anything. Ive learned my lesson and will do more research before attempting this again.I also realized there is no root for 4.3 yet. My phone was stock before i tried all this. Its the verizon sch-1605.Any help is much appreciated. Thank you!
gilitin99 said:
Hi all,
Im new to the forum and did some searching but cant find the info i need. I tried rooting my verizon note 2 to casuals one click and didnt realize i had updated to android 4.3 prior. So it tried to root 4.1.2. Now my phone has the yellow triangle and says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." I tried kies and kies 3 and neither one recognizes my phone.The only way to shut the phone off is to pull the battery.When i reinstall the battery i have a brief window to volume down+home+power and it takes me to odin. I saw this problem in the forums for roms but couldnt find anything on rooting.Please tell me i can fix this and go back to stock, and i didnt lock my phone up for good.I know im an idiot and i didnt back up anything. Ive learned my lesson and will do more research before attempting this again.I also realized there is no root for 4.3 yet. My phone was stock before i tried all this. Its the verizon sch-1605.Any help is much appreciated. Thank you!
Click to expand...
Click to collapse
Couple of things:
- if you've received the 4.3 update, your bootloader is locked and (currently) un-touchable. Don't try to flash, well, anything.
- if you've received the 4.3 update, you've also received Samsung's odius KNOX technology. If you do try to flash anything most things (especially recoveries), you'll trip the KNOX counter and invalidate your warranty (I believe it also means you can't use your phone in enterprise setups that use KNOX)
The good news is that you can restore your phone to working order! You'll need to install the Verizon Software Upgrade Assistant. XDA member scoobysnack posted a link to download the software, though you can also get it from any functioning Verizon Samsung smartphone that's plugged into a computer.
After you've installed the software, turn your phone on and plug it into the computer. Run the software and select the tab on the left column titled 'Repair'. Click on the repair button near the right side and sit back & wait. The software will download the 4.3 OTA and install it. Like ODIN, it is imperative that you not unplug your phone during this process.
If you have trouble getting the software to recognize your phone, it may help to put it into download mode. I had to go through this myself (I foolishly forgot about the bootloader issue and tried to flash a recovery. Sigh).
You can achieve root for 4.3, but there are some serious concerns about Kingo, the software the provides root. XDA doesn't allow links to them due to unanswered questions about privacy concerns due to unusual traffic capture going between the software and (apparently) servers in China
thanks so much. ill try it in the morning when i get off work.
Also when i was in odin and plugged my phone in, the software on the pc didnt recognize my phone either. Is that something i should worry about. I guess the box was supposed to turn green but never did.Many thanks
ok so i got home today and tried downloading verizon software update from the link you gave and it wont open the program. Ive tried on 2 different computers. so i called verizon tech to see if they have it cause i can only find it on the website described eariler, and they said they dont have it. Its only in your phone. Well i cant access my phone to get it and im stumped. They said to go into a verizon store and they should be able to fix it. What are my options? I dont have any data on the phone i need to save so can i just go back to a previous version or wipe it out? Or do i have to do a custom rom? Thanks in advance.
gilitin99 said:
ok so i got home today and tried downloading verizon software update from the link you gave and it wont open the program. Ive tried on 2 different computers. so i called verizon tech to see if they have it cause i can only find it on the website described eariler, and they said they dont have it. Its only in your phone. Well i cant access my phone to get it and im stumped. They said to go into a verizon store and they should be able to fix it. What are my options? I dont have any data on the phone i need to save so can i just go back to a previous version or wipe it out? Or do i have to do a custom rom? Thanks in advance.
Click to expand...
Click to collapse
When you go into ODIN mode (turn off your phone, power on using POWER+HOME+VOL-DOWN), do you a line that reads 'KNOX WARRANTY VOID'? It would be in the upper left corner under 'SYSTEM STATUS'.
I ask because if you don't have that line, you didn't upgrade to 4.3 and your bootloader is NOT locked. You should be able to flash to 4.1.2 from ODIN and go from there (CASUAL to unlock & root, et cetera).
If you do have that line, then your only option is the VZW Software assistant. I'm uploading it now and I'll send you a link via PM. Please keep in mind that if you use the VZW Software assistant, whether your bootloader is currently locked or not, it most definitely will be locked after using it. If you're already locked, no harm done, but I'd make sure first.
Hi friends, i am asking for help regarding my gt-i9100 unit.
This phone was given to me as a gift, and so i happily accepted it. i noticed that it ran
on gingerbread (not sure what version though). after a while i checked for update via wi-fi
and i got a message that a new update is available. so i happily downloaded it.
this is where the problems started.
after downloading the update i got stuck on the loading screen for the update (the white screen with the loading bar in the middle)
but it never progressed after a day (yes i waited that long). after googling about it i found a workaround via the recovery mode. i wiped the cache and did a factory reset.
after that the phone worked fine again.
then i got the message to update again, same thing happened. i tried googleing again and found out about odin and flashing roms.
i'm not an expert so please do comment on what i did.
-turned on the USB debuggin thing.
-downloaded odin.
-downloaded firmware (philippine version as i am fron the philippines) from sammobile.
-powered down the phone, entered recovery mode
-flashed the rom with odin-it said PASS and failed=0 so i think i did nothing wrong.
-after that voila i now have jellybean 4.2.1.
i thought it was fine, until i noticed one thing, the keys (the 3 buttons-home, back, menu) all lit up fine, but didn.t work.
well actually the home button worked, but it now appears to be a back button.
and when my girlfriend called me, i can't hear a thing, although music plays fine.
my girlfriend also told me that she cannot hear me, so i think there' s something wrong there.
i believe this is a software issue, but i'm not an expert.
i want to take it to the samsung center but it is still closed until the end of the holiday center.
also i'm trying my best to keep me from spending cash on this phone (taking it to the service center is my last option).
i have followed similar steps on different threads but to no avail. maybe i'm just doing something wrong.
i need your expert opinions.
any help will be appreciated. thanks guys in advance!
I have a straight talk SCH-S960L that I was attempting to upgrade to android version 4.2.2 from 4.1. I put the phone into download mode, entered ODIN, and attempted the upgrade. It presented me with a FAIL! message. I wanted to back out. I got up and went to the restroom, while I was gone my younger sister unplugged my phone and took the battery out. (!!!!!!!) In a state of panic I jammed the battery back in,now the phone presents me with a message "Firmware upgrade encountered an issue, select recovery mode in Kies and try again." The upper left corner also reads "ODIN MODE. and UNSUPPORTED DEV TYPE in red letters. I attempted to use Kies to recover, but Kies does not want to connect to my phone (technically says device not responding). I have read that reinstalling the firmware is the best way to go, but I can't seem to be able to find firmware for straight talk phones. I hear Sprint works equally as well, but for fear of bricking it hard, I don't want to screw with it anymore until I know for sure what to do. Can anyone offer me any help please?
kelleidoscope said:
I have a straight talk SCH-S960L that I was attempting to upgrade to android version 4.2.2 from 4.1. I put the phone into download mode, entered ODIN, and attempted the upgrade. It presented me with a FAIL! message. I wanted to back out. I got up and went to the restroom, while I was gone my younger sister unplugged my phone and took the battery out. (!!!!!!!) In a state of panic I jammed the battery back in,now the phone presents me with a message "Firmware upgrade encountered an issue, select recovery mode in Kies and try again." The upper left corner also reads "ODIN MODE. and UNSUPPORTED DEV TYPE in red letters. I attempted to use Kies to recover, but Kies does not want to connect to my phone (technically says device not responding). I have read that reinstalling the firmware is the best way to go, but I can't seem to be able to find firmware for straight talk phones. I hear Sprint works equally as well, but for fear of bricking it hard, I don't want to screw with it anymore until I know for sure what to do. Can anyone offer me any help please?
Click to expand...
Click to collapse
Where did you get the 4.2.2 update file from? My current version is 4.1.3 and when I attempt to update I get no update available. If you were willing to flash to a non stock ROM before, why not try now?
Hello androiders,
Recently my friend drowned his S6 and told me that he needs a spare phone. He has one, but it's messed up he said. So as a good friend I took that phone home and it appears to be Samsung Galaxy S3 GT-I9300 international model for baltic countries. The phone was always kept factory set and never rooted or tweaked in any other way. I am also a really early begginner in this android business, so I am not completely sure what I did.
At first I thought, well, no problem I'm just gonna connect it to Kies and do an emergency recovery. But no, Kies downloads the files all right, but hangs on 0% when installing, also the phone doesn't show any progress bar in download mode. So I abandoned the Kies idea.
Then I said ok, let's try Odin. Got the ROM from Sammobile, checked the tutorials and tried flashing. It went okay for about 80% and then said "FAIL!". After browsing through the abbyss of Google I found that you have to extract the missing.img file and reformat it o .tar, then flash it again. Did that and it semi worked, it started booting! BUT nothing lasts forever, the phone started showing error messages in red and it looks like the phone cannot read the data flashed into it.
So, people, I am asking for your help. I think I need to delete every single crumb of information from the phone and write everything manually in it. Or don't I?