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Hey guys, hoping someone here can help me with this. My brother recently brought me his broken Atrix. He's a bit of an idiot and doesn't take care of his stuff and before I tear this thing apart and see if something awesome is broke I'd like to ask you guys if you've ever seen this problem. The phone will not turn on at all. Not with my battery or his, so this is obviously not a battery issue.
If the phone is plugged into an AC adapter, the phone will sometimes flash the green status light in rapid succession as well as flash the two led flash at the same time. Other times the phone will only flash the two led flash and the screen will stay off. I have put the phone on rice just in case he effed it up by somehow getting it wet, and I am leaving it unplugged and without a battery for the night.
This is likely a hardware problem, again he is careless with his things and likely broke the phone but I was checking with the community first to see if there was a fix out there or if anyone has ever ran into this problem. Thanks if anyone can help.
I have not had this problem or heard of it before...
But maybe you could try a factory hard reset (since you can not get into the phone to do the software reset)...
Or if there is no water damage (check the back under battery to see if there is discoloration of the water-damage indicator) and there is no "obvious physical damage" maybe you can bring it in to where it was purchased if it is under warranty... instead of opening it up and voiding the warranty you may or may not have.
Sorry I could not have been of more help
But maybe you could try a factory hard reset (since you can not get into the phone to do the software reset)...
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could i have a link to this? I don't think that this will be useful since i do not believe the phone even tries to boot. (google has said hold power and "camera buttons" what camera buttons?)
there is no indication of water damage, just normal ware on the phone. i just did it just in case.
also this phone is not under insurance or anything, so there would be no taking it anywhere.
thanks again for the reply.
You know what, I guess I was mistaken, I actually just read a couple hours ago about steps to do a hard reset, and I do infact recall reading something about a camera button... I just figured I wasn't aware of the button... But you're totally right, there definitely is no dedicated camera button on the Atrix, yet at least 5 different sites give the steps involving a camera button (I imagine it was copy and pasted from a generic "motorola hard reset" guide which doesn't apply to the Atrix, obviously)...
So yeah, sorry to say again, but I don't think I will be of much help to you,
and I only figured Motorola would offer some type of standard warranty on their hardware (assuming no physical/water damage), that's why I suggested bringing it in, but I did not even bother to look this information up, so they may not.
Err, thers a 1year warranty on the phone... Contact moto support over chat.
geishroy said:
If the phone is plugged into an AC adapter, .................I have put the phone on rice just in case he effed it up by somehow getting it wet, and I am leaving it unplugged and without a battery for the night.
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Click to collapse
If you plugged it into AC before putting in rice, and there was water in there, probably guaranteed to be fu**ed now. Never ever plug a phone into AC if you know or suspect water damage. And rice overnight is not long enough............needs a few days in a bag with rice to pull all the moisture out.
Did your brother even tell you what he did with it? Dropped it, washed it, sat on it......?
Can you boot into RSD and flash a sbf?
I had my Atrix messed up last week after trying some mods. Was stuck in boot cycle. Booted into RSD mode, flashed 4.1.26, and everything was good from there.
crnkoj said:
Err, thers a 1year warranty on the phone... Contact moto support over chat.
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Click to collapse
thanks will be sending it in tomorrow.
CaelanT said:
If you plugged it into AC before putting in rice, and there was water in there, probably guaranteed to be fu**ed now. Never ever plug a phone into AC if you know or suspect water damage. And rice overnight is not long enough............needs a few days in a bag with rice to pull all the moisture out.
Did your brother even tell you what he did with it? Dropped it, washed it, sat on it......?
Can you boot into RSD and flash a sbf?
I had my Atrix messed up last week after trying some mods. Was stuck in boot cycle. Booted into RSD mode, flashed 4.1.26, and everything was good from there.
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i didn't suspect it of water damage, he likely dropped it a bunch and damaged something internally. i was just putting it on rice to make sure. but no the phone won't turn on or anything. so i'm going to send it in for replacement. thanks.
Okay so I'm running cm7 and it was great till yesterday. Started having the known wifi issue. Okay I know devs are on it. But last night I didn't plug it in. The battery completely died. So now when I plug it in it just try's to keep booting but has to restart after 2 seconds into the initial nook copyright screen. It apparently is not holding any charge or just completely runs out of juice just trying to boot and must start. Anyone else see this yet?
Sweetra said:
Okay so I'm running cm7 and it was great till yesterday. Started having the known wifi issue. Okay I know devs are on it. But last night I didn't plug it in. The battery completely died. So now when I plug it in it just try's to keep booting but has to restart after 2 seconds into the initial nook copyright screen. It apparently is not holding any charge or just completely runs out of juice just trying to boot and must start. Anyone else see this yet?
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Click to collapse
Yes, that question has come up a lot lately. Just leave it in the charger and don't touch it for at least thirty minutes.
Sent from my Nook Tablet using Tapatalk
Tried it already
Been at it all day. No matter how much time I still keep getting the same result. I tested the charger too and I've eliminated it as the culprit.
Have you been messing with it? You have to leave it completely alone. Don't touch it, try to turn it on, or anything. Just leave it alone until it finally boots up. Maybe go watch a movie or something. It happened to me a week or so ago.
Sent from my Nook Tablet using Tapatalk
No luck
I appreciate the advice but everytime I think it's gonna start getting better it doesn't. The box appears so I think ok this is a step in the right direction but then the boots following dont ever go that far again. It's been over an hour completely untouched.
Oh well
It's been a while now still the same. I'm hoping all the boots and stops can just kill this thing so I can take it to a bn store for a replacement. Anyone get a replacement yet? Can they just swap it at the store or do they have to send the ***** out?
Still nothing
Left it plugged in all night while I slept. No luck.
Sweetra said:
Left it plugged in all night while I slept. No luck.
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Wow, if it didn't start up overnight, I'd say it's gone. Hopefully you can take it back.
Sent from my Nook Tablet using Tapatalk
Got a replacement
Got a new/refurb this morning. Staff was very nice and didnt give any pushback Luckily it's running 1.4.0. Plus I got another charger for free.
Hi All,
Apologies if this has been gone over. Tried searching but I can't seem to find a definitive answer for this one.
My Son's Player 5.0 (YP-G70CW) died quite a few months back and would no longer charge. With the device powered off the charge logo appears briefly, the screen goes black and then it repeats.
I've filmed it and put it on YouTube to see (sorry if you're not a Tool fan, just happened to be playing at the time). http://youtu.be/gGvYLwIggso
I bought a new battery, thinking that was to blame, but still the same issue. One time, after it had been sat in a drawer for ages it went into recovery mode and stayed there, I didn't have the software to hand to do anything with it at the time but that leads me to believe that it's possible to get back to recovery at least so all is not lost.
I've read somewhere that letting the battery completely drain can fix this. I've also read that disconnecting the battery and holding the power button for 10 seconds, then putting it on charge again can fix it. Neither have helped for me.
Has anyone had this specific issue and fixed it? I'm not really a Samsung fan so not familiar on how the bootloader works.
Any help much appreciated.
Well, thanks very much everyone who made suggestions or tried to help... /sarcasm
I've managed to fix this issue and managed to find out something new in the process. In order to stop the device from constantly looping, it seems that disconnecting the battery and then the ribbon cable for the power/volume buttons, then re-connecting the battery will make the YP-G70 start up in Download Mode with no restarts, allowing you time to use Heimdall or Odin to flash a new PIT and Boot image. This sorted my son's device right out. Very chuffed as I almost threw it away.
Hope this helps someone else out there having the same problem!
Verizon
Haven't taken an update since the last kitkat one.
(No root)
Had been running crappy for about 2 months.....last thing I installed was Viber. I un installed it weeks ago.
No change though.
I've also experienced the thing smoking through battery.
Bought 2 batteries with an external charger. Think it was mostly the original battery was bad....
Still....Isn't/wasn't charging over night with the stock charger/mini usb...have been rotating the 2 batteries I bought, charged externally. But they don't last a whole day.
I'm 50 years old. I don't game or watch videos all day. Just text phone and some surfing/Facebook occasionally listen to music/I heart radio.
So, I've been putting off the inevitable hard reset, by running it in safe mode for the last few weeks.
Slightly better battery life, but, pretty useless in that mode.
Also, the wifi and blue tooth turn off on their own. Never leaving the house/range.
It wouldn't turn back on.
I don't have any of that stuff set up, to ever shut it off.
The only thing that fixes it is the 3 or 4 hits on my knee. I found that here somewhere. Honest. It worked. (Why would something that's Solid State respond to being struck?)
Up to this point the phone was never dropped on anything harder than carpet a couple times, wearing a protective case
.
So, I was going to download helium to back it up........so I rebooted it. To get it out of safe mode, for the trip to the play store.
It WAS working. ...had just used the phone. Was on wifi, reading about helium.
That was it......She's dead Jim.......
It has never made so much as a red light for the charger being plugged in. Nothing.
I didn't download anything. Haven't messed with trying to get the lollipop OS...
So........
Removed battery, sd card, sim card., charger port clean as a whistle, used with w/out different chargers, (the one from my samsung tab 10) held power 30 seconds, let off for 2, push again. (Some secret trick I found reading? ).... , held every button for minutes with battery out. ?..
Battery tested with multimeter. It's charged. Both of them are. Have tried both.
Not so much as a blink/flash/vibrate. ..
So from my extensive reading here, it might be my charging board? Something about a cap being bad?
Plugged into the computer I don't get anything. No charge, no acknowledgement it's plugged in by the computer (Win7, , get the sound and an installing driver/what do you want to do Window. Nothing).
I've got Kies installed. Been a long time since I used it though. But again, the computer doesn't recognize it's plugged in.
I only posted my experience because I have not found any others with ALL of these symptoms.
Sorry if anyone thinks it's a repeat.
I've been on here reading for 2 days now.
Pulling my hair out. Would like to salvage this thing. Don't want to get stuck in another contract.
So, , obviously,I'd like to get it running so I can at least back it up, and do a reset. And hopefully get it back to normal.
Also, is there a fix for this wifi/bluetooth thing, or am I going to go around pounding it on my knee every day? Pretty annoying.
Thanks in advance for your thoughts. (Sources for parts)
Chris
Wow. ?.
Nothing?
Did I leave some bit of info out?
I can't tell you what build or version anything is on the phone because it is dead.
McGyver9 said:
Verizon
Haven't taken an update since the last kitkat one.
(No root)
Had been running crappy for about 2 months.....last thing I installed was Viber. I un installed it weeks ago.
No change though.
I've also experienced the thing smoking through battery.
Bought 2 batteries with an external charger. Think it was mostly the original battery was bad....
Still....Isn't/wasn't charging over night with the stock charger/mini usb...have been rotating the 2 batteries I bought, charged externally. But they don't last a whole day.
I'm 50 years old. I don't game or watch videos all day. Just text phone and some surfing/Facebook occasionally listen to music/I heart radio.
So, I've been putting off the inevitable hard reset, by running it in safe mode for the last few weeks.
Slightly better battery life, but, pretty useless in that mode.
Also, the wifi and blue tooth turn off on their own. Never leaving the house/range.
It wouldn't turn back on.
I don't have any of that stuff set up, to ever shut it off.
The only thing that fixes it is the 3 or 4 hits on my knee. I found that here somewhere. Honest. It worked. (Why would something that's Solid State respond to being struck?)
Up to this point the phone was never dropped on anything harder than carpet a couple times, wearing a protective case
.
So, I was going to download helium to back it up........so I rebooted it. To get it out of safe mode, for the trip to the play store.
It WAS working. ...had just used the phone. Was on wifi, reading about helium.
That was it......She's dead Jim.......
It has never made so much as a red light for the charger being plugged in. Nothing.
I didn't download anything. Haven't messed with trying to get the lollipop OS...
So........
Removed battery, sd card, sim card., charger port clean as a whistle, used with w/out different chargers, (the one from my samsung tab 10) held power 30 seconds, let off for 2, push again. (Some secret trick I found reading? ).... , held every button for minutes with battery out. ?..
Battery tested with multimeter. It's charged. Both of them are. Have tried both.
Not so much as a blink/flash/vibrate. ..
So from my extensive reading here, it might be my charging board? Something about a cap being bad?
Plugged into the computer I don't get anything. No charge, no acknowledgement it's plugged in by the computer (Win7, , get the sound and an installing driver/what do you want to do Window. Nothing).
I've got Kies installed. Been a long time since I used it though. But again, the computer doesn't recognize it's plugged in.
I only posted my experience because I have not found any others with ALL of these symptoms.
Sorry if anyone thinks it's a repeat.
I've been on here reading for 2 days now.
Pulling my hair out. Would like to salvage this thing. Don't want to get stuck in another contract.
So, , obviously,I'd like to get it running so I can at least back it up, and do a reset. And hopefully get it back to normal.
Also, is there a fix for this wifi/bluetooth thing, or am I going to go around pounding it on my knee every day? Pretty annoying.
Thanks in advance for your thoughts. (Sources for parts)
Chris
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Click to collapse
Still nothing?
I got a new phone but would still like to fix this one for a backup.
Please?
Note 2 completely dead.
McGyver9 said:
Wow. ?.
Nothing?
Did I leave some bit of info out?
I can't tell you what build or version anything is on the phone because it is dead.
Click to expand...
Click to collapse
my note 2 did the same yesterday.i was outside talking to my daughter,put the phone on the wooden porch rail.call came in,answered,put phone back.i am very careful with my phone.did not bang or drop itit was cold outside..i bring it upstairs and go return the call,and the phone is black.totally dead.i tried everything.changing the battery with one i know was charged,did all the button combinations,etc.most threads and videos,and i went through many,have fixes for phones that at least have an led light.this one is dead as is nothing alive at all.i tried to hook it to the laptop but its so dead,its not recognized.i am besides myself.its out of warranty and i am flat broke.if anyone has figured out a fix,please email me [email protected]
p.s-i warmed it up on the heater and now i am going to wrap it in foil because i dont know what else to do.this phone is my business and i am done without it.if i could at least save photos and contacts,call logs.this really sucks
Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
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@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
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@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
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Click to collapse
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
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Click to collapse
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
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Click to collapse
Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
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this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
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Click to collapse
SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
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The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?