Hey guys, hoping someone here can help me with this. My brother recently brought me his broken Atrix. He's a bit of an idiot and doesn't take care of his stuff and before I tear this thing apart and see if something awesome is broke I'd like to ask you guys if you've ever seen this problem. The phone will not turn on at all. Not with my battery or his, so this is obviously not a battery issue.
If the phone is plugged into an AC adapter, the phone will sometimes flash the green status light in rapid succession as well as flash the two led flash at the same time. Other times the phone will only flash the two led flash and the screen will stay off. I have put the phone on rice just in case he effed it up by somehow getting it wet, and I am leaving it unplugged and without a battery for the night.
This is likely a hardware problem, again he is careless with his things and likely broke the phone but I was checking with the community first to see if there was a fix out there or if anyone has ever ran into this problem. Thanks if anyone can help.
I have not had this problem or heard of it before...
But maybe you could try a factory hard reset (since you can not get into the phone to do the software reset)...
Or if there is no water damage (check the back under battery to see if there is discoloration of the water-damage indicator) and there is no "obvious physical damage" maybe you can bring it in to where it was purchased if it is under warranty... instead of opening it up and voiding the warranty you may or may not have.
Sorry I could not have been of more help
But maybe you could try a factory hard reset (since you can not get into the phone to do the software reset)...
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could i have a link to this? I don't think that this will be useful since i do not believe the phone even tries to boot. (google has said hold power and "camera buttons" what camera buttons?)
there is no indication of water damage, just normal ware on the phone. i just did it just in case.
also this phone is not under insurance or anything, so there would be no taking it anywhere.
thanks again for the reply.
You know what, I guess I was mistaken, I actually just read a couple hours ago about steps to do a hard reset, and I do infact recall reading something about a camera button... I just figured I wasn't aware of the button... But you're totally right, there definitely is no dedicated camera button on the Atrix, yet at least 5 different sites give the steps involving a camera button (I imagine it was copy and pasted from a generic "motorola hard reset" guide which doesn't apply to the Atrix, obviously)...
So yeah, sorry to say again, but I don't think I will be of much help to you,
and I only figured Motorola would offer some type of standard warranty on their hardware (assuming no physical/water damage), that's why I suggested bringing it in, but I did not even bother to look this information up, so they may not.
Err, thers a 1year warranty on the phone... Contact moto support over chat.
geishroy said:
If the phone is plugged into an AC adapter, .................I have put the phone on rice just in case he effed it up by somehow getting it wet, and I am leaving it unplugged and without a battery for the night.
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If you plugged it into AC before putting in rice, and there was water in there, probably guaranteed to be fu**ed now. Never ever plug a phone into AC if you know or suspect water damage. And rice overnight is not long enough............needs a few days in a bag with rice to pull all the moisture out.
Did your brother even tell you what he did with it? Dropped it, washed it, sat on it......?
Can you boot into RSD and flash a sbf?
I had my Atrix messed up last week after trying some mods. Was stuck in boot cycle. Booted into RSD mode, flashed 4.1.26, and everything was good from there.
crnkoj said:
Err, thers a 1year warranty on the phone... Contact moto support over chat.
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Click to collapse
thanks will be sending it in tomorrow.
CaelanT said:
If you plugged it into AC before putting in rice, and there was water in there, probably guaranteed to be fu**ed now. Never ever plug a phone into AC if you know or suspect water damage. And rice overnight is not long enough............needs a few days in a bag with rice to pull all the moisture out.
Did your brother even tell you what he did with it? Dropped it, washed it, sat on it......?
Can you boot into RSD and flash a sbf?
I had my Atrix messed up last week after trying some mods. Was stuck in boot cycle. Booted into RSD mode, flashed 4.1.26, and everything was good from there.
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i didn't suspect it of water damage, he likely dropped it a bunch and damaged something internally. i was just putting it on rice to make sure. but no the phone won't turn on or anything. so i'm going to send it in for replacement. thanks.
Related
Unfortunately after my latest mishap with Odin, I cannot even turn my phone on. I have been flashing awhile and have loved all the roms that the developers have produced. The closest I have come to this was a soft-boot that many other users get. I have tried the method of removing the sd card and sim card and battery and then plugging your phone in and putting the battery in after holding down the two rocker buttons, but that did not work this time. I really hope someone could help me with the problem I have, I still love this phone
i hard bricked mine because of odin a few month ago, it froze so i unplugged and got the 'phone ! pc' screen
so when it froze again i unplugged thinking i'd get that again but i got nothing, i think it was doing the bootloaders so it was just dead
only way back from hard brick is to jtag, mine wasnt expensive and only took like a day for them to do but im in the UK
theres a few people on here that do it i think
just get it jtagged!
Where?
I saw that mobile tech videos had a service where they unbricked phones has anyone had them fix their phone or can someone recommend me to someone else who can jtag it
his name is connexion2005
pm him he jtags phones to fix them
So you see no spindles when you plug into PC or wall outlet? Not even the battery charge icon?
Yes I have nothing . But I did PM, unless I could somehow make up an excuse for Samsung I will probably have to get it JTAGED
Yup, I'd keep playing with it while you wait. Try different cords, maybe a different PC if you can, random other button combos(including the soft buttons), maybe even a different battery. But in the end jtag seems like its gonna be your fix unfortunately. Good luck!
T-mobile is giving sending me a replacement
T-Mobile is sending a replacement, but I have to hand in my own vibrant that i hardware gps fixed. Should I try to push the antenna back down so it looks like i didn't or does anyone think they will even bother looking there for any "damage"
"It will not turn on. However, the green indicator LED light on the right front screen lights up when I press button or put the charger in;
he told me he was going to root it and put a new flash on it and said the battery died while flashing.
Ever since, I couldn't get it back to turn on. I read around and people said hard bricking is nearly impossible and this might be soft bricking."
I've been stolen my Atrix so I stopped following it, and I'd like to replace it....
Thanks
when my phone did that it was because it died fully and when i tried to turn it on or charge it with my computer it wouldnt let me . Until i plug it up to my wall , then it finally started charging . when i had hard bricked my phone , i would press the on button and it turned green but then it said error . maybe that will help you ?
Don't really know.
It's what the seller says.
I asked him what he has done to get that, still waiting for the answer...
Stupid thought: maybe the Power On button is broken?
he told me he was going to root it and put a new flash on it and said the battery died while flashing. Ever since, I couldn't get it back to turn on. I read around and people said hard bricking is nearly impossible and this might be soft bricking.
Here is his reply. So, what donc you guys think?
Shaydar said:
he told me he was going to root it and put a new flash on it and said the battery died while flashing. Ever since, I couldn't get it back to turn on. I read around and people said hard bricking is nearly impossible and this might be soft bricking.
Here is his reply. So, what donc you guys think?
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Get a different battery. If phone doesn't boot >> it's dead.
REAL hardbrick
I have hardbricked two Atrixes in less than 30 days. AT&T replaced both of them and never asked anything about me rooting or unlocking. I can't post links here yet, so google "Briefmobile unlock Atrix." That's the exact procedure I followed.
It worked at least two times. The other two times, it burned something inside the phone. It wouldn't turn on at all. I tried plugging it into a USB port, into the wall, and the LED didn't even come on. The guys at AT&T tried different batteries and none of the phones turned on. So I'm on my third Atrix in 30 days.
xploited said:
Get a different battery. If phone doesn't boot >> it's dead.
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Yes, but i'need to be sure before buying the Atrix.
Would feel stupid if it really was a hardbrick since i would import from US to France...
And I Also have another battery... The Son of a B**** who stole my Atrix during my holidays didn't have the brain to steal chargers and extra battery while it was clearly sightable... Bitter laugh
Shaydar said:
Yes, but i'need to be sure before buying the Atrix.
Would feel stupid if it really was a hardbrick since i would import from US to France...
And I Also have another battery... The Son of a B**** who stole my Atrix during my holidays didn't have the brain to steal chargers and extra battery while it was clearly sightable... Bitter laugh
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My guess is that it's hard bricked. (In some hard brick cases phone won't turn on at all).
Don't you think the person selling it to you tried to do everything possible to fix it before offloading it for cheap?
If you need a cheap phone, get a used one, or a heavily used one. LOL.
What's good in paying ANY money for this phone if it doesn't work and most likely never will?
I had a similar issue after I took a swim with my Atrix It powered up fine after letting it sit for a few days, then I powered it off to put the sim card and memory card in, then plugged in the charger to the phone... It wouldn't come back on.. and a green light would come on when I would try to turn it on... I left it sitting charging for a few days, then 7 days after the swimming incident, right before I was going to buy another Atrix off of craigslist, I hit the power button and it came on! Been running like a scalded dog ever since..
Maybe you just need to plug it up to the wall charger for a few hours or over night... before doing so, I would recommend pullling the battery let it sit for a minute or two, then put the battery back in a hook it up to the wall outlet. Hope you get it figured out!
My SGS2 died on me yesterday. was working all day as usual but at the afternoon when i where to make a call it wouldn't wake. Had 50% or more left on the bats for sure at the moment.
The phone where running the CM9 development rom wich has been running on it since beginning of january Last time i updated it was about a week ago. (Don't think this problem is related to the rom though)
Symptoms:
The phone is totaly dead, no signs of life on the screen. Cannot get in to download or do normal boot.
When I charge nothing happens on the screen, but after a little while the phone begins to get hot betwheen the camera and the battery (where the simcard is)
This video is not mine, but our phone seems to have the exact same symptoms.
I have tried:
Re-attaching the battery, and leaving it whitout bat for a few hours
Starting it with charger in with and whitout a battery
Tried a bettery of a friends SGS2
Pluging it to the computer, no sign of life (my computer does not react at all)
Nothing works
My thought is that this is a hardware related issue. But please correct me if I am wrong.
I haven't tried a JIG yet, will see if I have correct resistors at work tomorrow and make one. But i hardly believe it will work.
Is there any chance the JIG can reset the counter even if I wont get any life from it? or is it first after the flash to stock with JTAG the counter resets?
barreth said:
My thought is that this is a hardware related issue. But please correct me if I am wrong.
I haven't tried a JTAG jet, will see if I have correct resistors at work tomorrow and make one. But i hardly believe it will work.
Is there any chance the JTAG can reset the counter even if I wont get any life from it? or is it first after the flash to stock with JTAG the counter resets?
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You're confusing JTAG with USB jig, but it's extremely unlikely to do anything. Considering the phone isn't responding to anything anyway, I also doubt the custom binary counter matters much.
oinkylicious said:
You're confusing JTAG with USB jig, but it's extremely unlikely to do anything. Considering the phone isn't responding to anything anyway, I also doubt the custom binary counter matters much.
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Yeah you ar right, i was confusing them. But I'll try if I have the materials. And if no one else have any good advice for a fix I'll just send in the phone to Samsung tomorrow.
Thanks for your reply
mine doing the same but after a failed flash with odin
barreth said:
Yeah you ar right, i was confusing them. But I'll try if I have the materials. And if no one else have any good advice for a fix I'll just send in the phone to Samsung tomorrow.
Thanks for your reply
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Click to collapse
So I figure this is a hard brick tried everything u did and a jig gonna send it to Mobiletech videos for jtag fix after i get paid and hope that works.
any news?
My phone did the same last night.
cm9..
Totally dead, cannot charge. Please any advice would be great. thanks.
You could try a jig, but as per the above unlikely to work. Needs to be JTAG'd/repaired either by Samsung or a 3rd party repairer. Hopefully if you send it to Samsung they won't be able to tell the phone has had non-stock firmware on it as per Oinky's post & fix it under warranty (they may not tho).
This is going to sound odd but check you're display.
Wipe it clean and hold it at an angle against a bright lamp. Look for any small cracks or black lines.
Could the phone be water damaged?
The backup battery on the motherboard also can leak and cause problems like this
I work on the Samsung team at a service center in Norway and these are some common reasons for a dead phone like this
Could maybe be the battery on the motherboard that has leaked, but i guess i won't find out until it comes back from service.
Strange though.. Phone has been fine, just all of a sudden this. Exactly as the op describes..
I put it on the charger last night, had around 20% battery left. In the morning it was completely dead, and a bit hot. Plugged in the charger again, and the charging symbol comes up for a few seconds, disappears, comes back etc a few times, then it gets rather hot around the camera, and on the front side (screen side) and stays completely dead (no charging symbol), until it has been unplugged and let to cool down a bit.
Every time i plug it in, the same thing happens.
I'm traveling, and wont be able to send it on service until after a month's time.
alas, phone free holiday
i've been using my phone since last year and last month it died.
i put it on the table, went to bed, then in the morning it was dead.
i've tried to boot it(didn't boot,no download no recovery), charge it(wall charger,usb charger no charging), different button combos(soft reset?),different batteries; tried to clean the usb port etc.it didn't responed to anything.completely dead.
it was running a cm nightly(june maybe), no oc or uv or anything out of casual.no eMMC bug, no software change(inc. apps).
after i left it in charging couple hours, i sent it to samsung.after a week they said "motherboard issue,liquid damaged;so no warranty".
funny thing is,there wasn't any water near the phone that night.
i asked "did you replace anything in the phone" they said no and i left.
then i got home,plugged the phone, nothing.no sign of life.
and without anything to lose i hit the power button and,and IT'S ALIVE,IT'S ALIVE IT'S ALIVE!!!!
it was a emotional indeed.it brought back to life.
everything was there as i left(messages, call log, candy crush everything, also recovery and download).
a lot of questions popped in my head.but i thought samsung fixed it but forgot to bill me.
after i used it for couple hours battery got low.so i plugged it left it for couple hours then checked it back and it didn't charged.i plugged it to my laptop and nothing changed,just nothing happend.
i called the samsung, asked about my phone they said that they didn't do anything(didn't replaced any part or software).
phone can boot but cannot charge(and no usb recognition).everything else works normal.
every once on a while i call my phone back from death with a fully charged battery for a little fun,i use it like 12 hours then the phone dies again.
i don't know what happend in that service center maybe they did some sick satanic ritual,or voodoo on my phone.
maybe it'll kill me i don't know...
did any of you heard anything like this.
(
note:this is a sudden death case but it's different than others.the phone booted but couldn't charged.i don't think it's a software issue could be hardware but can't say for sure.my warranty is ended so i can't take it to samsung for free.
motherboard costs a lot of money and i wont buy it.
now some say it could be damaged because of humidity or sweat or rain or tears ...
but i want more from that, i want a solution from you people.
it's a cliche but "sory fo my englis"
)
udfv said:
i've been using my phone since last year and last month it died.
i put it on the table, went to bed, then in the morning it was dead.
i've tried to boot it(didn't boot,no download no recovery), charge it(wall charger,usb charger no charging), different button combos(soft reset?),different batteries; tried to clean the usb port etc.it didn't responed to anything.completely dead.
it was running a cm nightly(june maybe), no oc or uv or anything out of casual.no eMMC bug, no software change(inc. apps).
after i left it in charging couple hours, i sent it to samsung.after a week they said "motherboard issue,liquid damaged;so no warranty".
funny thing is,there wasn't any water near the phone that night.
i asked "did you replace anything in the phone" they said no and i left.
then i got home,plugged the phone, nothing.no sign of life.
and without anything to lose i hit the power button and,and IT'S ALIVE,IT'S ALIVE IT'S ALIVE!!!!
it was a emotional indeed.it brought back to life.
everything was there as i left(messages, call log, candy crush everything, also recovery and download).
a lot of questions popped in my head.but i thought samsung fixed it but forgot to bill me.
after i used it for couple hours battery got low.so i plugged it left it for couple hours then checked it back and it didn't charged.i plugged it to my laptop and nothing changed,just nothing happend.
i called the samsung, asked about my phone they said that they didn't do anything(didn't replaced any part or software).
phone can boot but cannot charge(and no usb recognition).everything else works normal.
every once on a while i call my phone back from death with a fully charged battery for a little fun,i use it like 12 hours then the phone dies again.
i don't know what happend in that service center maybe they did some sick satanic ritual,or voodoo on my phone.
maybe it'll kill me i don't know...
did any of you heard anything like this.
(
note:this is a sudden death case but it's different than others.the phone booted but couldn't charged.i don't think it's a software issue could be hardware but can't say for sure.my warranty is ended so i can't take it to samsung for free.
motherboard costs a lot of money and i wont buy it.
now some say it could be damaged because of humidity or sweat or rain or tears ...
but i want more from that, i want a solution from you people.
it's a cliche but "sory fo my englis"
)
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Click to collapse
Check on eBay for usb connector board, it's about ten bucks and easy to replace, you got nothing to loose..
Good luck!
Tapatalked from my Galaxy SII
Karpfenhai said:
Check on eBay for usb connector board, it's about ten bucks and easy to replace, you got nothing to loose..
Good luck!
Tapatalked from my Galaxy SII
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Click to collapse
thx for the suggestion.I already ordered one two days ago.I just hope i won't need any sorcery.
btw do you have any idea about how can this happen.
Phones don't have to be exposed to ' obvious water' (drop it in the toilet, spill a drink over it, etc) to be moisture damaged. People either don't notice or forget the time 12 mths ago they checked their text messages & a bit of rain got on the screen, or the time they had it in their pocket in the bathroom half an hour after they had a shower. It doesn't take much, and it almost always takes a long time for problems to manifest.
As Karpfenhai said, if you're lucky it's just the USB board/port, but don't be surprised if the problems reoccur intermittently again after a while; in that case, you're probably better off getting another phone than going down the motherboard replacement route.
Hey guys,
So I came home today and I tried to charge my phone. To my surprise, however, the phone did not recognize that it was charging. However, that is not the weirdest part. When I check my phone's battery, it says that my battery is actually increasing.
To sum up the problem: my phone says it is not charging, but it really is. When I try to plug my phone into my computer, my computer does not recognize it. What is wrong? Should I do a reset and wipe?
Some water did get on it today, however. What can I do?
Thanks.
DevSun said:
Hey guys,
So I came home today and I tried to charge my phone. To my surprise, however, the phone did not recognize that it was charging. However, that is not the weirdest part. When I check my phone's battery, it says that my battery is actually increasing.
To sum up the problem: my phone says it is not charging, but it really is. When I try to plug my phone into my computer, my computer does not recognize it. What is wrong? Should I do a reset and wipe?
Some water did get on it today, however. What can I do?
Thanks.
Click to expand...
Click to collapse
if water could have gotten inside and caused this its hard to say if it'll get better or not. I've read others taking the phone apart to help it dry but I have never done that myself
I did however drop my old phone into a toilet once ( gross I know ) and after fishing it out I threw it in a bowl of rice for like 2 days and it dried out and was just like new. .. Maybe try something like that. Other than that you can try to claim insurance but I'm not really sure how they handle water damage if in fact that's what's going on
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