Related
Hey guys, hoping someone here can help me with this. My brother recently brought me his broken Atrix. He's a bit of an idiot and doesn't take care of his stuff and before I tear this thing apart and see if something awesome is broke I'd like to ask you guys if you've ever seen this problem. The phone will not turn on at all. Not with my battery or his, so this is obviously not a battery issue.
If the phone is plugged into an AC adapter, the phone will sometimes flash the green status light in rapid succession as well as flash the two led flash at the same time. Other times the phone will only flash the two led flash and the screen will stay off. I have put the phone on rice just in case he effed it up by somehow getting it wet, and I am leaving it unplugged and without a battery for the night.
This is likely a hardware problem, again he is careless with his things and likely broke the phone but I was checking with the community first to see if there was a fix out there or if anyone has ever ran into this problem. Thanks if anyone can help.
I have not had this problem or heard of it before...
But maybe you could try a factory hard reset (since you can not get into the phone to do the software reset)...
Or if there is no water damage (check the back under battery to see if there is discoloration of the water-damage indicator) and there is no "obvious physical damage" maybe you can bring it in to where it was purchased if it is under warranty... instead of opening it up and voiding the warranty you may or may not have.
Sorry I could not have been of more help
But maybe you could try a factory hard reset (since you can not get into the phone to do the software reset)...
Click to expand...
Click to collapse
could i have a link to this? I don't think that this will be useful since i do not believe the phone even tries to boot. (google has said hold power and "camera buttons" what camera buttons?)
there is no indication of water damage, just normal ware on the phone. i just did it just in case.
also this phone is not under insurance or anything, so there would be no taking it anywhere.
thanks again for the reply.
You know what, I guess I was mistaken, I actually just read a couple hours ago about steps to do a hard reset, and I do infact recall reading something about a camera button... I just figured I wasn't aware of the button... But you're totally right, there definitely is no dedicated camera button on the Atrix, yet at least 5 different sites give the steps involving a camera button (I imagine it was copy and pasted from a generic "motorola hard reset" guide which doesn't apply to the Atrix, obviously)...
So yeah, sorry to say again, but I don't think I will be of much help to you,
and I only figured Motorola would offer some type of standard warranty on their hardware (assuming no physical/water damage), that's why I suggested bringing it in, but I did not even bother to look this information up, so they may not.
Err, thers a 1year warranty on the phone... Contact moto support over chat.
geishroy said:
If the phone is plugged into an AC adapter, .................I have put the phone on rice just in case he effed it up by somehow getting it wet, and I am leaving it unplugged and without a battery for the night.
Click to expand...
Click to collapse
If you plugged it into AC before putting in rice, and there was water in there, probably guaranteed to be fu**ed now. Never ever plug a phone into AC if you know or suspect water damage. And rice overnight is not long enough............needs a few days in a bag with rice to pull all the moisture out.
Did your brother even tell you what he did with it? Dropped it, washed it, sat on it......?
Can you boot into RSD and flash a sbf?
I had my Atrix messed up last week after trying some mods. Was stuck in boot cycle. Booted into RSD mode, flashed 4.1.26, and everything was good from there.
crnkoj said:
Err, thers a 1year warranty on the phone... Contact moto support over chat.
Click to expand...
Click to collapse
thanks will be sending it in tomorrow.
CaelanT said:
If you plugged it into AC before putting in rice, and there was water in there, probably guaranteed to be fu**ed now. Never ever plug a phone into AC if you know or suspect water damage. And rice overnight is not long enough............needs a few days in a bag with rice to pull all the moisture out.
Did your brother even tell you what he did with it? Dropped it, washed it, sat on it......?
Can you boot into RSD and flash a sbf?
I had my Atrix messed up last week after trying some mods. Was stuck in boot cycle. Booted into RSD mode, flashed 4.1.26, and everything was good from there.
Click to expand...
Click to collapse
i didn't suspect it of water damage, he likely dropped it a bunch and damaged something internally. i was just putting it on rice to make sure. but no the phone won't turn on or anything. so i'm going to send it in for replacement. thanks.
Hey there,
I have my Vibrant for a good year now since it came out pretty much. Last week it just stopped charging out the blue. The battery is completely empty and shows a thermometer with a warning sign and stops charging seconds after its plugged in. So I assumed it might be a battery malfunction and I got my spare battery in as soon as I came home and tried charging - same problem. I think it is highly unlikely that both batteries fail at the same time. Therefore, I assume there is something wrong with the temp sensor in the phone. I saw a few people have a similar problem with the epic 4G, but the discussion got really side tracked by other issues. My phone is rooted, but I was running stock froyo, so that shouldn't be the problem or should it?
I just wanna know if anybody had the same problems and if there is a quick solution, I google and forum searched a while but as soon as you throw in the term battery it gets spammed with battery life discussions.I just checked my files I have on the phone, apparently I have the premium insurance - does that mean I just can go to the next Tmo store and get a replacement? Any feedback is greatly appreciated.
Phill
Well for your problem, i suggest you try a different rom and see if the problem persists... maybe its a bug
And as for insurance, you mail the phone in and pay a deductible, which should be like 135$ or so. They send you a refurb.. or if you say it wus lost, you dont have to mail in phone
Sent from a cell tower to the XDA server to you.
thanks for the quick reply. Is there a way to reflash without a battery?
I don't see it as a bad thing. If your phone gets too hot and keeps charging that's going to burn something inside. When my phone won't charge I know I have let it down. So it can cool down. But to fix your problem reboot the phone. You can keep charging it after it boots up
Sent from my SGH-T959 using Tapatalk
pro1st said:
thanks for the quick reply. Is there a way to reflash without a battery?
Click to expand...
Click to collapse
As long as your phone can run successfully for a couple minutes, i dont see why not
Sent from a cell tower to the XDA server to you.
Mine did something similar. I picked it up after putting it on the charger. It was hot and would not come on. I unplugged it and let it cool off for a while and it cleared up.
I got that message once...
Vibrant was in a car dock, with power.
It was *HOT* out and sun was hitting the back of the unit. (A/C on of course)
Google Navigation was running (display brightness max)
Google Listen was running
Bluetooth was passing music to a speakerphone
When I run the phone with that setup, the charger can't even keep up with the phone power needs. The battery level slowly drops. No question the phone is working hard.
This was a true heat issue... I removed the charger and turned off the display to let it cool off a bit. (I was almost home).
So the question again, is your phone hot or is it a false reading?
Robert
Hey,
I am sorry I didn't clarify the actual battery temp. It is normal - so its neither in the sun or in a too cold spot when I try charging it. The phone probably runs for one for a few seconds before turning off so there is no chance of the battery stats wipe. I think I will try to find an external charger and try to charge the batteries this way to have enough juice for flashing a new rom. Thanks for all the replies!
Does it charge the battery with the phone off? If not, I don't think a new ROM will help.
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
c0olcast said:
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
Click to expand...
Click to collapse
Sorry for resurrecting an old thread, but a resolution never seemed to be made here. Has anybody found a fix to this?
As of yesterday, my wife is having the same issue with my old Vibrant phone which she now uses. It's flashed with Bionix V 1.3.1 and Tigerblood overclock to 1.2ghz. This could be the issue, the Tiger Blood overclock, but I'm not sure. I'm out of the country for three weeks and currently she's left with a dud of a phone that keeps giving her the temperature warning in the triangle when plugged in while the phone is powered off followed by it stop charging. When she turns it on, she gets to the SD card check and then the phone completely freezes. Once in a while it's able to stay on for a minute or so before freezing, but more often than not the phone does not fully turn on and just goes frozen after a few seconds, sometimes at the Tigerblood logon screen before making it to the desktop. Me being 4000 miles away doesn't make it easier to help her but I've recommended she leave the phone unplugged, battery out for the night to see what happens. I also told her to take off her silicon case thinking maybe that has something to do with the overheating. Well after 7 hours of her letting it sit to cool off like that, with the case off, she plugged it back in and is having the same issues as yesterday. Absolutely no progress made. One of her colleagues said she should try leaving the phone in rice confused:) so she's giving that a go and another guy in a phone shop who she went to for advice after work said that the motherboard might need replacing. I'm convinced all it needs is to have the Tigerblood removed or reflash a rom onto it but there's really no knowing unless I have it in my hand.
Is there any quick fix to this problem without having to do all that? Surely there must be a way to charge the phone without it heating up and freezing up. She's tried plugging it into different rooms, on her laptop, etc, none seem to get rid of the temperature problem. I've had the phone since August 2010 and never had any issues with it. I also never once saw that temperature error message so was taken aback when she showed me it over skype. I just upgraded to the S3 and gave her the phone 2 weeks ago, but surely it shouldn't just die out just like that? Thought the Vibrants were made tougher than that?
Any help would be greatly appreciated. Much thanks in advance
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Update- Phone doesn't even turn on anymore, no signs of life
danny_extremex said:
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
polosprt009 said:
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
Click to expand...
Click to collapse
Some kernels require a certain amount of power to fully boot the phone up and will not charge until it has 5% battery or so. I personally think her battery may be unable to hold a charge or like I said before it doesn't have enough juice to boot the phone because of the kernel. There is a way to charge the battery with the phone off. You can use ANY kind of usb cord, I used an old printer usb cable when I had to do this. All you do is cut off the side that is not usb and strip the positive and negative wires(red and black), then place the stripped wires on the positive and negative connectors on the back of the phone and insert the battery (make sure it's a snug fit). Plug the usb end into your pc and charge the battery that way, DO NOT let charge for over 2 minutes at a time. Wait five minutes and do it again if you have to. If she gets it to boot up, I would definitely flash a new kernel first to see if thats how the problem originated.
Sent from my SGH-T959 using xda premium
Hi Guys!
I have a bit of a problem.
My phone ran out of battery, and when i plugged it in to charge, it shows the battery icon for about 3 seconds, tries to boot up & runs out of power, and it just continues doing this over and over. I left it for a little while and noticed that the top of the phone got very hot (front & back)
I am running CM7 which appeared to be running fine, and one thing to note is that the phone recently almost died but recovered from water damage.
Anyone know whats up and how i fix it?
Thanks!
When you say it had water damage, what happened? Sounds like to me that maybe the problem.
I lost it at a party and it was outside all night, and it rained all night, i dried it for a few days and turned it on and the touchscreen wasnt working. I then sent it off to vodafone and they tried and 'failed' to fix it, but when i got it back i turned it on and it was working fine.
I just plugged it in again and it booted up and is charging whilst booted up... i think it is a software problem... should i try deleting the battery cache or whatever it is?
hazlynch said:
I lost it at a party and it was outside all night, and it rained all night, i dried it for a few days and turned it on and the touchscreen wasnt working. I then sent it off to vodafone and they tried and 'failed' to fix it, but when i got it back i turned it on and it was working fine.
I just plugged it in again and it booted up and is charging whilst booted up... i think it is a software problem... should i try deleting the battery cache or whatever it is?
Click to expand...
Click to collapse
Is the battery holding a charge? Check in settings - about phone - status.
When you unplug the charger does it turn off straight away?
You can try deleting battery stats if you like, it will do no harm. But I don't think it will help.
Yeah the phone stays on when unplugged and has charged up properly, and its holding charge pretty well.
At least its working but i'm pretty confused as to why its doing this
hazlynch said:
Yeah the phone stays on when unplugged and has charged up properly, and its holding charge pretty well.
At least its working but i'm pretty confused as to why its doing this
Click to expand...
Click to collapse
IT Got wet and something is fried .Probably to do with the charging .
You could and i would wipe the phone and put a stock rom on that will at least rule out software problems .
Try a different charger .
jje
hazlynch said:
Yeah the phone stays on when unplugged and has charged up properly, and its holding charge pretty well.
At least its working but i'm pretty confused as to why its doing this
Click to expand...
Click to collapse
Just hope it keeped working I suppose. I wouldn't be surprised if it stopped working one day though.
If it was me I would take it apart and use use some electrical cleaner.
So I had bought this phone off ebay and when I got it today I tried to turn it on, but nothing happened.
I then plugged the phone in and tried powering it on and still nothing. I tried charging the battery and left it alone for an hour and afterwards the result is the same. Basically when I plug in the phone to the charger, the phone's screen will flash a battery icon as if its going to charge for a split second and then go blank. And then it will flash the battery icon again and then go blank again and it will go on like this for a couple of minutes until the screen finally stays blank.
So as I said even though I leave the phone to charge for a while, it still won't turn on and the only result seems to be that the phone gets warm near the camera. Also I tried to see if download mode works and pressed both volume buttons and I get a brief flash of some words. After doing it for several times I saw it said 'Low battery, cannot download' all in red.
I searched the forum and tried leaving the battery out for a while and also putting it in the fridge to see if anything would happen but nothing. So can anyone help? Is it just the battery?
Could be the battery - if you are on good terms with a local ATT store, try going there and asking if you can borrow a battery from their demo device to see if yours will power up. That's the best cheap way I can think of to rule that out.
Other possibility is a bad USB port. My first device developed a failure at about 2 months - I'm actually on day 5 with my warranty replacement. There is another member here, Moustro I think, who also may have a bad USB port. He and I were wondering if perhaps there was a bad batch out there. I'm not sure what ATT's warranty policy is for items re-sold on eBay, but might be worth checking out...
yeah that does sound like it could be the battery boot loop, take some photos of the battery to see if it is the oem... if it is the oem try a stand alone chager
dandrumheller said:
Could be the battery - if you are on good terms with a local ATT store, try going there and asking if you can borrow a battery from their demo device to see if yours will power up. That's the best cheap way I can think of to rule that out.
Other possibility is a bad USB port. My first device developed a failure at about 2 months - I'm actually on day 5 with my warranty replacement. There is another member here, Moustro I think, who also may have a bad USB port. He and I were wondering if perhaps there was a bad batch out there. I'm not sure what ATT's warranty policy is for items re-sold on eBay, but might be worth checking out...
Click to expand...
Click to collapse
I live in Canada don't think I'd get much help from AT&T probably.
Also the battery is the original one and not a replacement. I left it unplugged for a few hours and just now plugged it back in and its the same battery icon flashing for a couple of minutes and then blank screen. No charging whatsoever. I tried different outlets and different USB ports on my notebook and its all the same.
I also have an Infuse and charging for that every by every method is just fine so its my SII that's messed up.
If it's any condolence to you, I just bought a brand new GS2 from the ATT store today. The battery was semi-charged when I got it, and when it ran out, I plugged it in and got the same thing you did. Battery is flashing, cannot power it on, even plugged in. I also got the red "Low battery, cannot download".
I spent the better part of 4 hours reloading my apps and email addys, and everything else to get my phone up and running, and now this.
I am going back to the ATT store tomorrow and requesting a different brand new one.
This is my 2nd GS2, because I destroyed my first one in an accident.
Just as dandrumheller was saying. I had simimiar issues where the phone battery would blink on and off even if the charger was plugged in or not while the phone was powered off. The only way I could get my phone to boot to prepare it for warranty exchange was to flash a rom through Odin. But if you can't get it into download mode this wouldn't work.
My suggestion would be to use a different battery. That would let you know if its a hardware issue or bad battery.
hmm...
I was able to to get it to power on last night with what little battery was left. I then plugged it into the USB of my Mac, rather than the charging wart. When I awoke this AM, I have a fully charged battery, and a working phone. I will let the battery run out again completely today and see what happens.
That's great news! I hope it continues to work for you
I would not let it completely run out. Our batteries don't like that. Don't go below 25 percent. I'm glad you got it working. I know you're relieved.
Sent from my SAMSUNG-SGH-I777 using XDA App
I'm not sure relieved is the right word.
Apprehensive might be better.
We all know AT&T isn't in the best graces with most.
They must be the ***** of Comcast.
Anybody got anymore suggestions?? Can't get it to work no matter what I try.
Call samsung and see if they will honor the warranty? Don't know their rules, but in another thread someone suggested that sale of the phone does not void the warranty.
Max Sterling said:
Anybody got anymore suggestions?? Can't get it to work no matter what I try.
Click to expand...
Click to collapse
Max,
Were you able to find a fix for your problem? i bought a SGII from ebay and is presenting the same issue
For what its worth I am able to enter download with NO battery. In fact I ONLY do it without a battery. I just hold both volume buttons and plug in the USB to my computer while not pressing anything else. Without battery.
Thought the OP said he couldn't enter download.... so if that doesn't throw it in download it's more than just battery.
Sent from my SGH-I777 running MIUI with Siyah
33t said:
For what its worth I am able to enter download with NO battery. In fact I ONLY do it without a battery. I just hold both volume buttons and plug in the USB to my computer while not pressing anything else. Without battery.
Thought the OP said he couldn't enter download.... so if that doesn't throw it in download it's more than just battery.
Sent from my SGH-I777 running MIUI with Siyah
Click to expand...
Click to collapse
Guys,
I tried this and it worked...
At a last resort, i put the battery on nexus to see if it will charge and DAMN !! it did,, so the battery was not the issue...so i grab a swab with little alcohol then clean the terminals on the battery and the spring connectors on the phone... and voila !!! started charging and keeps working perfectly.
It worked for me, hopefully it will work for you guys.
Glad you were able to isolate the problem.
Sent from my SGH-I777 running MIUI with Siyah
Same problem
Flashing on for a sec then flashing off, buttons flashed too. Phone got hot around the battery. Couldn't have described the problem better
Took some alcohol, cleaned the contacts for the USB connector, cleaned the battery contacts, and booyah, got the charging symbol again! Problem was, I didn't use the phone for a month, it rode around in the front pocket of my laptop bag, and apparently got the contacts dirty. A little toothpick and q-tip fun later, and my phone started charging again. Thanks -
TOA Duck said:
I would not let it completely run out. Our batteries don't like that. Don't go below 25 percent. I'm glad you got it working. I know you're relieved.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
Really? I've had mostly HTC phones and we could run them down pretty low.. I've been running mine down past 10 and it's been fine.. stock battery.
I had the same problem as op. My last resort was to cut the micro usb end of a spare cable and connected it to the (+) and (-) on the phone itself. since the phone booted up, i knew it was the battery. Next, i did the same thing but (+) and (-) on the battery itself while connected to a computer. i held it in place for about 10 seconds. put the battery back in the phone and it started charging again. im sure it wasnt the safeat thing to do, but it worked. Maybe the dead battery needed some kind of jump.
btw. The wires you would be using are the the black and red. and i got this idea from
modmy mobile.com/forums/8-guides-downloads-forum-suggestions/64614-how-flash-phone-battery-low-cannot-program.html
(remove spaces between modmy and mobile)
xamadeix said:
Really? I've had mostly HTC phones and we could run them down pretty low.. I've been running mine down past 10 and it's been fine.. stock battery.
Click to expand...
Click to collapse
I believe these are different types of batteries. Not Lithium, but something else. I bought some spare batteries from eBay and the batteries had the same instructions... That it is not good to let them die completely, and charge then preferably when they still have 1/3 charge left.
Sent from my SGH-I777 using xda premium
Last week, I dropped my S4 into some water, fished it out, dried it out. It seemed to be alright, as far as usability. However, it wouldnt charge, it gave me the error that it couldn't charge because the cord wasnt recognized, the battery icon turned grey with a red X on it. I tried this with both cords that I have, both Samsung cords. I can plug it into my computer and after a few tries it will recognize it on USB mode, but not charge mode.
Yesterday, it charged, all the way using one of the cords I have, however, now it is back to the error. Now, I do have extra batteries and an external charger so Im not totally at a loss, but I would like to be able to plug it in at some point.
Any help is appreciated!!!
Water damage can be tricky, intermittent, and sometimes its effects can go away after a while.
For example, my girlfriend dropped her phone in a tub, the capacitive buttons stopped working for about a month, and then they started working again. Like 8 months later, they started going in and out, again, though.
If it's your only problem and you can get by with an external charger, more power to you. If it were me, I'd probably be looking on Ebay.
You could try the rice trick and put it in a ziplock bag and pour rice into it until its filled up then zip it shut and leave it there for 24 hours and see if that fixes it. Sounds stupid yeah but apparently it works.
Or try some of the other stuff from this: http://www.wikihow.com/Save-a-Wet-Cell-Phone
S1L3nTShaDoWz said:
You could try the rice trick and put it in a ziplock bag and pour rice into it until its filled up then zip it shut and leave it there for 24 hours and see if that fixes it. Sounds stupid yeah but apparently it works.
Or try some of the other stuff from this: http://www.wikihow.com/Save-a-Wet-Cell-Phone
Click to expand...
Click to collapse
I've done this with my RAZR and it actually works very well. That phone went to the bottom of a pool and after a day in rice the thing actually worked just fine
Sent from my SCH-I545 using Tapatalk
Have you tried setting it on fire to burn all the water away?
Magotchi said:
Water damage can be tricky, intermittent, and sometimes its effects can go away after a while.
For example, my girlfriend dropped her phone in a tub, the capacitive buttons stopped working for about a month, and then they started working again. Like 8 months later, they started going in and out, again, though.
If it's your only problem and you can get by with an external charger, more power to you. If it were me, I'd probably be looking on Ebay.
Click to expand...
Click to collapse
I've only had my S4 for a few months! I was so mad when I dropped it in the water! If it dies, I can upgrade in November.