Hi
So my ultra was on 40% when i took it off the wireless charger(magnets) and turned it off for the night. when i tried to turn it on it simply didnt do anything. tried the power + vol+ combination but vibrates a few times and thats it. tried to charge it but it shows the red led for a bit then blinks a few times and thats it. no matter what i try to do with it it simply doesnt want to turn on at all......
Pls help to figure it out if there is any hidden secret trick to make it run again....i can even put it on ebay since my data is on it :/
Thank you
knova15 said:
Hi
So my ultra was on 40% when i took it off the wireless charger(magnets) and turned it off for the night. when i tried to turn it on it simply didnt do anything. tried the power + vol+ combination but vibrates a few times and thats it. tried to charge it but it shows the red led for a bit then blinks a few times and thats it. no matter what i try to do with it it simply doesnt want to turn on at all......
Pls help to figure it out if there is any hidden secret trick to make it run again....i can even put it on ebay since my data is on it :/
Thank you
Click to expand...
Click to collapse
did you connect the charger the correct way?
blueether said:
did you connect the charger the correct way?
Click to expand...
Click to collapse
ok lets clear some stuff......this is my 30+ phone in the past 10 years so i know how to use thing ok ? also as far as i know you should not be able to plug the charger in the other way.........
Have you tried charging the phone with the regular micro USB port charging and leave it for some time. Also try pushing the red reset button underneath the right flaps beside the Sim tray.
bushako said:
Have you tried charging the phone with the regular micro USB port charging and leave it for some time. Also try pushing the red reset button underneath the right flaps beside the Sim tray.
Click to expand...
Click to collapse
yes left it on the charger but after a bit it starts flashing red and nothing next time it only flashes red for a bit then nothing....red hard reset button does nothing either :/
knova15 said:
ok lets clear some stuff......this is my 30+ phone in the past 10 years so i know how to use thing ok ? also as far as i know you should not be able to plug the charger in the other way.........
Click to expand...
Click to collapse
Yes, lets clear some stuff up, Ive seen too many xperia's killed with cheap connectors turned the other way to count... Are you really sure you didn't connect it incorrectly?
red flashing LED is a common symptom of killing the charging
blueether said:
Yes, lets clear some stuff up, Ive seen too many xperia's killed with cheap connectors turned the other way to count... Are you really sure you didn't connect it incorrectly?
red flashing LED is a common symptom of killing the charging
Click to expand...
Click to collapse
why are you trying to keep coming up with something crap like that ? you dont even worth a reply....i guess you didnt even fully read my original post BUT lets make life easier :
No it was always used as it should be it was working fine since i had it and yes it was ok when i turned it OFF and never came back on suddenly
Does it get recognized by your pc in fastest mode or flashmode? If not then according to what I've been reading about other xperia devices it's time you send it in to the service center.They've termed it the LED light of death.
knova15 said:
... you dont even worth a reply...
Click to expand...
Click to collapse
You are correct, not worth my time.
I guess over 1000 thankyous and 2 and a half K posts means jack when it comes to XDA, I'll remember that next time I suggest something that I've seen happen
blueether said:
You are correct, not worth my time.
I guess over 1000 thankyous and 2 and a half K posts means jack when it comes to XDA, I'll remember that next time I suggest something that I've seen happen
Click to expand...
Click to collapse
So I should be happy for you to ask me the most blond question about the charger cos u got a lot of thank you? Great…..
Next time ask it simply : did work without any issues before ? are you new to this smartphone stuff ? right away you can determine if you talk to a blond or an older person who is into changing the roms on 99% of his/her phones like clothes. This is the 2nd phone I never touched or rooted as I didn’t need to.
So to finish this off topic thanks for your reply !
And bushako :
Thanks will have a talk with sony tomorrow morning. Im even ok to sell it as for parts on ebay but if someone can retrieve it my data is still on it in offline mode till he/she connects to the net with it :/
What is wrong with you?
knova15 said:
ok lets clear some stuff......this is my 30+ phone in the past 10 years so i know how to use thing ok ? also as far as i know you should not be able to plug the charger in the other way.........
Click to expand...
Click to collapse
knova15 said:
why are you trying to keep coming up with something crap like that ? you dont even worth a reply....i guess you didnt even fully read my original post BUT lets make life easier :
No it was always used as it should be it was working fine since i had it and yes it was ok when i turned it OFF and never came back on suddenly
Click to expand...
Click to collapse
knova15 said:
So I should be happy for you to ask me the most blond question about the charger cos u got a lot of thank you? Great…..
Next time ask it simply : did work without any issues before ? are you new to this smartphone stuff ? right away you can determine if you talk to a blond or an older person who is into changing the roms on 99% of his/her phones like clothes. This is the 2nd phone I never touched or rooted as I didn’t need to.
So to finish this off topic thanks for your reply !
And bushako :
Thanks will have a talk with sony tomorrow morning. Im even ok to sell it as for parts on ebay but if someone can retrieve it my data is still on it in offline mode till he/she connects to the net with it :/
Click to expand...
Click to collapse
Your responses are totally uncalled for and completely disproportionate. Actually they're downright offensive. "Blond" - really?
Blueether is trying to help you with common troubleshooting practices. No one knows (or cares) who you are and what your technical expertise/background is. Even seasoned experts make common mistakes.
Not to mention that Blueether has contributed tremendously to this community. In all likelihood you have benefited from his work in some form or another. I don't think I can say the same about your profile. You were lucky he was willing to take a look at your problem.
No one owes you help. These guys are on here in their spare time with no renumeration. People like you ruin it for everyone else seeking to give/receive assistance.
Hi,
I have the same issue with my Z Ultra c6833, just the red led light when connected to the charger and pc. I dont get any responses to the buttons or any vibration when pressed. Before it died, It still powered on showing me the time and how much battery it has, around 92%. So decided to connect my magnetic charging cable to charge and waiting for the green led light meaning it's charging, but never got the green light and the Ultra never powered up again. Its on the official kitkat rom, not rooted and not a scratch, well babied. Tried charging it over night and the whole day, still just the red led light I get and computer doesn't even recognize it when it's plugged in.
Can I send it for warranty here in canada even though it's the c6833 model? Or can I send it to any service center to have it fix? And how much do you guyz think it will cause me to have it fix?
Thanks in advance for future replies.
Sent from my SM-N900W8 using XDA Free mobile app
rvnteck said:
Hi,
I have the same issue with my Z Ultra c6833, just the red led light when connected to the charger and pc. I dont get any responses to the buttons or any vibration when pressed. Before it died, It still powered on showing me the time and how much battery it has, around 92%. So decided to connect my magnetic charging cable to charge and waiting for the green led light meaning it's charging, but never got the green light and the Ultra never powered up again. Its on the official kitkat rom, not rooted and not a scratch, well babied. Tried charging it over night and the whole day, still just the red led light I get and computer doesn't even recognize it when it's plugged in.
Can I send it for warranty here in canada even though it's the c6833 model? Or can I send it to any service center to have it fix? And how much do you guyz think it will cause me to have it fix?
Thanks in advance for future replies.
Sent from my SM-N900W8 using XDA Free mobile app
Click to expand...
Click to collapse
EDIT: Information given to me below by the online Sony Rep was incorrect. See http://forum.xda-developers.com/showpost.php?p=56814703&postcount=17 for correct info.
Just talked to a Sony rep as I'm interested in buying this phone from the US and wanted to know about warranty etc. Your covered by 1 year manufacturer's but you have to send it to the centre with country of origin. I'm not sure if that means the country you bought it from (which was what I was asking because I wanted to buy it from the States) or the intended region of the phone. If your phone is under warranty (i.e. within a year of purchase) you should be able to get it fixed but you will have to mail it out of the country. If out of warranty I'm not sure -- may be able to get it fixed here.
unidentifier said:
Your responses are totally uncalled for and completely disproportionate. Actually they're downright offensive. "Blond" - really?
Blueether is trying to help you with common troubleshooting practices. No one knows (or cares) who you are and what your technical expertise/background is. Even seasoned experts make common mistakes.
Not to mention that Blueether has contributed tremendously to this community. In all likelihood you have benefited from his work in some form or another. I don't think I can say the same about your profile. You were lucky he was willing to take a look at your problem.
No one owes you help. These guys are on here in their spare time with no renumeration. People like you ruin it for everyone else seeking to give/receive assistance.
Click to expand...
Click to collapse
1st when you cant see someone (personal conversations versus typing)and the first ish help is if i used the charger the right way anyone would go nuts....In the first post i detailed as much as possible to make sure i wont get the "common" resolution options hence they were all tried and failed.
2nd yes it is great but that means he can read too just like you if you read it from the beginning. I would of been lucky if i get the right attitude from the other end too.
3rd i didnt say anyone owe me help. i searched,read,and asked when all failed. in my spare time i run non-profit help and information sites +teaching beginners for free so don't need lessons how to use my spare time. People like you who doesnt read ruin communities to be fair. Read first ask 2nd is what i do and did in the past almost 20 years since i had my 386. so go and read it again and troll somewhere else with you logic.
Thx
rvnteck said:
Hi,
I have the same issue with my Z Ultra c6833, just the red led light when connected to the charger and pc. I dont get any responses to the buttons or any vibration when pressed. Before it died, It still powered on showing me the time and how much battery it has, around 92%. So decided to connect my magnetic charging cable to charge and waiting for the green led light meaning it's charging, but never got the green light and the Ultra never powered up again. Its on the official kitkat rom, not rooted and not a scratch, well babied. Tried charging it over night and the whole day, still just the red led light I get and computer doesn't even recognize it when it's plugged in.
Can I send it for warranty here in canada even though it's the c6833 model? Or can I send it to any service center to have it fix? And how much do you guyz think it will cause me to have it fix?
Thanks in advance for future replies.
Sent from my SM-N900W8 using XDA Free mobile app
Click to expand...
Click to collapse
Hi
I been to about 50 shops nobody were able to fix it nore there was any solution online anywhere The best you can try is to sell it on eBay they will bid it over £100 easily if your screen is in mint condition.
knova15 said:
1st when you cant see someone (personal conversations versus typing)and the first ish help is if i used the charger the right way anyone would go nuts....In the first post i detailed as much as possible to make sure i wont get the "common" resolution options hence they were all tried and failed.
2nd yes it is great but that means he can read too just like you if you read it from the beginning. I would of been lucky if i get the right attitude from the other end too.
3rd i didnt say anyone owe me help. i searched,read,and asked when all failed. in my spare time i run non-profit help and information sites +teaching beginners for free so don't need lessons how to use my spare time. People like you who doesnt read ruin communities to be fair. Read first ask 2nd is what i do and did in the past almost 20 years since i had my 386. so go and read it again and troll somewhere else with you logic.
Thx
Click to expand...
Click to collapse
You're right about one thing: your posts speak for themselves.
rvnteck said:
Hi,
Can I send it for warranty here in canada even though it's the c6833 model? Or can I send it to any service center to have it fix? And how much do you guyz think it will cause me to have it fix?
Click to expand...
Click to collapse
Just to follow up. I bought a device on ebay that stated the location as Memphis. The fedex shipment is actually coming from Singapore.
I chatted with an online rep and further called Sony Canada and they both confirmed that a device under 1 year manufacturer's warranty CAN be given to a Sony Canada Service Centre. The only caveat is that they cannot give a turnaround time (it's usually 2 weeks or something) as they say they may need to get parts from abroad.
I'm not sure how much that would apply for a C6833 as it's more or less the same as the C6806.
But there you have it.
Thanks for the reply Unidentifier
When I called Sony Canada on Nov 9th, they verified my c6833 still under warranty by checking the IMEI number. They emailed me the RMA number and shipping label for Purolator ( Shipping out and back is free, so I didn't spend a penny ) Service Center here in my area in Toronto is in Mississauga.
The rep told me that it will take a little longer than the standard 2 weeks to get it back because the device is an Asian/European version, because there's chances they might order the parts from it's place of origin.
But to my surprise, after they received my c6833 on Nov 12th I got a notice form Purolator last Nov 18th that my device came back from the service center already. So picked it up at the depot, at first I was so worried because I'm thinking maybe they didn't fix it cause it came back to quickly. After inspecting the device and the documents that came back with it, found out that they replaced it with a new Bell c6806 on Kitkat v. 14.4.a.0.108 but unlock, it works with Koodo and Rogers sim.
So all is well now, just not sure if I lost something because they gave me a c6806 instead of my previous c6833.
My only question now is how to prevent this from happening again? My feeling is that the magnetic charging cable is the reason why my device died, maybe that's the reason why Sony never made an official magnetic charging cable. Because there's always high chances you'll attach it in the wrong way. Unlike with the charging dock, it won't go in and connect itself unless it's putted in the right way.
Overall warranty experience with Sony is awesome! ?
unidentifier said:
Just to follow up. I bought a device on ebay that stated the location as Memphis. The fedex shipment is actually coming from Singapore.
I chatted with an online rep and further called Sony Canada and they both confirmed that a device under 1 year manufacturer's warranty CAN be given to a Sony Canada Service Centre. The only caveat is that they cannot give a turnaround time (it's usually 2 weeks or something) as they say they may need to get parts from abroad.
I'm not sure how much that would apply for a C6833 as it's more or less the same as the C6806.
But there you have it.
Click to expand...
Click to collapse
Sent from my SM-N900W8 using XDA Free mobile app
rvnteck said:
Thanks for the reply Unidentifier
When I called Sony Canada on Nov 9th, they verified my c6833 still under warranty by checking the IMEI number. They emailed me the RMA number and shipping label for Purolator ( Shipping out and back is free, so I didn't spend a penny ) Service Center here in my area in Toronto is in Mississauga.
The rep told me that it will take a little longer than the standard 2 weeks to get it back because the device is an Asian/European version, because there's chances they might order the parts from it's place of origin.
But to my surprise, after they received my c6833 on Nov 12th I got a notice form Purolator last Nov 18th that my device came back from the service center already. So picked it up at the depot, at first I was so worried because I'm thinking maybe they didn't fix it cause it came back to quickly. After inspecting the device and the documents that came back with it, found out that they replaced it with a new Bell c6806 on Kitkat v. 14.4.a.0.108 but unlock, it works with Koodo and Rogers sim.
So all is well now, just not sure if I lost something because they gave me a c6806 instead of my previous c6833.
My only question now is how to prevent this from happening again? My feeling is that the magnetic charging cable is the reason why my device died, maybe that's the reason why Sony never made an official magnetic charging cable. Because there's always high chances you'll attach it in the wrong way. Unlike with the charging dock, it won't go in and connect itself unless it's putted in the right way.
Overall warranty experience with Sony is awesome! ?
Sent from my SM-N900W8 using XDA Free mobile app
Click to expand...
Click to collapse
Thank for getting back with the positive story. I wonder if the OP actually did anything to get theirs fixed other than slag me off
blueether said:
Thank for getting back with the positive story. I wonder if the OP actually did anything to get theirs fixed other than slag me off
Click to expand...
Click to collapse
About the question : sent the unit to Sony and they asked for £12 to find out it is dead. When i received it back went to another mobile repair shop just incase and they shown me that whatever they did they actually fried the mobo and cracked it too in the "diagnostics" process. So i took the screen out and sold it on eBay to get back at least some money after all the months of searching reading arguing waitingFORsony etc.
Related
Hey guys, I just got my touch pro last week and now the keyboard wont work. No drops or water damage. It wont light up or anything. I dont want to have to go back to the sprint store, so if u guys have any suggestions that would be awesome. Thanks.
Sorry
I hate to be the bearer of bad news, but I had the same thing happen to me. I spent probably a combined total of 8 hours on the phone with different people before I got any kind of solution. I couldn't find anything online. I was out of the initial Sprint Warranty. So Sprint said, sorry, you're gonna have to pay for a whole new device. That wouldn't work, the device was just 3 months old. So I called HTC, and at first they said there was nothing they could do either, until I talked to one person who forwarded me to PCD. They were able to fix it, for free under warranty, they replaced some RFID tag (IDK what that meant, it was in this checklist of tests they sent back) and sent the phone back. All I had to pay was shipping to their Repairs center. The bad thing was, it took them 3 weeks to work on it (only 4 days were shipping there and back). I hope I have been helpful, and I am sorry about the bad news. I know the feeling.
Hey, i had the same problem but i went to sprint and change my device, the new one works perfect, my advice go back and change it.
Bigswigg said:
Hey guys, I just got my touch pro last week and now the keyboard wont work. No drops or water damage. It wont light up or anything. I dont want to have to go back to the sprint store, so if u guys have any suggestions that would be awesome. Thanks.
Click to expand...
Click to collapse
i had the same problem i went to sprint and change my device, the new one works perfect, so my advice go back to the store and replace it for a new one, take care......
Not much but maybe
Had one that same thing happened. Performed hard reset and corrected it maybe temp fix though but it worked so far about a week of good use so far.
I had the same thing on my Verizon Pro, what I found was (I took mine apart) was that the cable had came loose from it's connector, I just had to reseat it and works perfect. By the way I bought it that way (got a great deal because it didn't work).
kilroy1stcav said:
I had the same thing on my Verizon Pro, what I found was (I took mine apart) was that the cable had came loose from it's connector, I just had to reseat it and works perfect. By the way I bought it that way (got a great deal because it didn't work).
Click to expand...
Click to collapse
I have the same keyboard problem...it doesn't work most of the time, but once in a blue moon it will....the keyboard lights come on, but no input from keys work....so is that still a connector issue you think? Did you keyboard backlight come on?
2nd question: How do I open my TP?
Thanks.
Here's a link with the Touch Pro teardown, thanks to BigDiesel07 @ PPCGeeks. Hope this helps a bit...
http://forum.ppcgeeks.com/showthread.php?t=49932&highlight=teardown+touch+pro
G00gle26 said:
I have the same keyboard problem...it doesn't work most of the time, but once in a blue moon it will....the keyboard lights come on, but no input from keys work....so is that still a connector issue you think? Did you keyboard backlight come on?
2nd question: How do I open my TP?
Thanks.
Click to expand...
Click to collapse
I am not sure if my keys lite up or not, it has been a while, but it sounds to me like a possible connection issue with it being intermittent.
happened to me twice hopefully tp2 fixes this little issue.
same problem!!! just go to sprint, they can fix the problem... "they changed my keyboard"!!!
yah me too, i took my touch pro back to Sprint and they changed the whole touch screen part of the phone for me in 45 mins and for some reason that fixed the keyboard as well, so i guess the problem is in the touch-screen part of the phone, not the keyboard itself
Try this. Take out the battery and pinch extremely hard on the space button to re-seat the keyboard cable.
I'm not completely sure if it will work as I got my phone replaced before I found this fix.
Try it and let me know if it helped any.
zKnuckles said:
Try this. Take out the battery and pinch extremely hard on the space button to re-seat the keyboard cable.
I'm not completely sure if it will work as I got my phone replaced before I found this fix.
Try it and let me know if it helped any.
Click to expand...
Click to collapse
Genius! However, i am not. Your solution worked, however i fear it may be a temporary solution? I want to get this fixed while under warranty and dumb ol' me fixing it, well, now i won't have anything to show the sprint store
zKnuckles said:
Try this. Take out the battery and pinch extremely hard on the space button to re-seat the keyboard cable.
I'm not completely sure if it will work as I got my phone replaced before I found this fix.
Try it and let me know if it helped any.
Click to expand...
Click to collapse
this worked for me! thanks!!! I was getting ready to open up the phone or go to the sprint store. You the man.
this is a very common problem because this also hppened to me.
the represenstative told me that putting on 3rd party software can help the keyboard going out
USAF22 said:
I hate to be the bearer of bad news, but I had the same thing happen to me. I spent probably a combined total of 8 hours on the phone with different people before I got any kind of solution. I couldn't find anything online. I was out of the initial Sprint Warranty. So Sprint said, sorry, you're gonna have to pay for a whole new device. That wouldn't work, the device was just 3 months old. So I called HTC, and at first they said there was nothing they could do either, until I talked to one person who forwarded me to PCD. They were able to fix it, for free under warranty, they replaced some RFID tag (IDK what that meant, it was in this checklist of tests they sent back) and sent the phone back. All I had to pay was shipping to their Repairs center. The bad thing was, it took them 3 weeks to work on it (only 4 days were shipping there and back). I hope I have been helpful, and I am sorry about the bad news. I know the feeling.
Click to expand...
Click to collapse
go to your phone carrier.
demand a NIB replacement. (new in box)
it states in the manufacturing warranty that you get a NIB replacement for the keyboard. it's a known problem, tell them to call the tech department or htc tech support and they will tell the rep the same thing.
Don't leave without a NEW replacement.
Don't take a refurb(mailed out) replacement.
throwback1718 said:
this is a very common problem because this also hppened to me.
the represenstative told me that putting on 3rd party software can help the keyboard going out
Click to expand...
Click to collapse
hahahahahha.
I call BS on that one. lol.
I did it... removed bat', piched key b'. it now works... eeeeeeeeyesss
Got a 0 hour touch pro less than 2months, keyboard started lagging since 2 weeks ago, then extra spaces and duplicate letters and finally died after a charging session in a hot weather day.
Removed battery and press spacebar top and bottom very hard to resit the keyboard connector fixed the issue.
Same happened to me on my Alltel CDMA Touch Pro after having owned it for about 4 weeks. It would also not shut off the screen backlight. Was very odd. Luckily, my Alltel store is literally across the alley from my house, so I ran a full backup using Sprite Backup, walked over there, and they swapped it out for a new phone within 10 minutes. Took me another 45 minutes to restore the backup, but wasn't nearly as bad as sending it away for several weeks to be repaired.
Hi!
I know this topic has been written about countless times! I know this because I've read most of these threads (atleast the ones I could find), but my case seems to be different..
Last year, all of a sudden, I couldn't use my stock SE headphones. It seems that when I dropped the phone in the snow, something happened.
Now, I can use any kind of headset once, every 24 hours or so... If I take them out, and then put them in again, I get a pop-up telling me the accessory is not supported.
I tried changing the ROM, hoping it would work (using miniCM7pro atm), but I still got the same problem. I really don't like the fact of turning the phone in for a repair since I had to wait 3 months when I turned in my charger that stopped working all of a sudden..
So I'm wondering... Is there any other tweak/ solution or anything that I can do to fix this?
Thanks in advance,
/Nanashi Dri
Sent from my U20i using XDA App
That looks like hardware related problem. i hope someone here will come up with some answer for this....
I don't think there is an easy fix for what you're experiencing. but here's a few steps you could take.
Make sure there is nothing in the headphone jack that shouldn't be in there (bits of dirt/grit)
Make sure none of the contacts appear damaged. There should be 4 contact points inside the jack socket (exluding headset controls)
but i think the phone will ultimately need to be sent for repair
ryant22 said:
I don't think there is an easy fix for what you're experiencing. but here's a few steps you could take.
Make sure there is nothing in the headphone jack that shouldn't be in there (bits of dirt/grit)
Make sure none of the contacts appear damaged. There should be 4 contact points inside the jack socket (exluding headset controls)
but i think the phone will ultimately need to be sent for repair
Click to expand...
Click to collapse
Hi! And thanks for your replies,
I'm not quite sure how I'm able to see the fourth one, since it's way too deep down, but I can see three of them.
Even if it will ultimately need to be sent for repair, I want to do my best to try and fix it before I send it in, since I really hate the thought of sending it in and then wait for three months. I'd rather buy an mp3 player, or and iPod or something in that case.
Nanashidri said:
I really hate the thought of sending it in and then wait for three months. I'd rather buy an mp3 player, or and iPod or something in that case.
Click to expand...
Click to collapse
That is why we call it "Sorry Ericsson" for some reason! (just kidding)
They will send it to you as soon as the parts arrive....dont worry. better you replace or repair it before it does a big problem.
Good luck!
Tommylee567 said:
That is why we call it "Sorry Ericsson" for some reason! (just kidding)
They will send it to you as soon as the parts arrive....dont worry. better you replace or repair it before it does a big problem.
Good luck!
Click to expand...
Click to collapse
Haha!
I'll see what I'll do. Worst case scenario, I'll re-install the original ROM and un-root, and then send it in. But I do want to try and fix it myself first.
Got one more year on my warranty, so time's not a real problem if I don't succeed..
Nanashidri,
at least you considered to unroot and go to stock before giving it.
i just gave it so those dummies at SE centers so they will go crazy seeing me running 2.3.7 on this phone, and they did go psycho! i indeed was laughing cause they started asking me silly questions, "how did you get this in this phone" and such questions.
i simply answered as i was roaming the internet and i did what you could not do....and they where dumb after that....funny funny (i came home and couldnt resist laughing at this matter).
my phone had camera function and my phone restarts after using it. so it was a hardware problem but they never understood it. in retaliation they just flashed the original 2.1. and for two weeks they still never got it right. i went inside the engineers room and recreated the problem. their eyes opened and tubelights switched on in their heads. at last they changed the main board and now it works!! see?
funny things happen....so dont worry. get yours changed when you still have warranty.
keep it up bro!
And this sorry ericsson is going better as "SONY" from next year! no more ericsson!
Hi All,
I just bought the Photon 4G day before night and am loving it
But I realized that camera is showing a black patch on the screen... Its there in the file even when i take snaps as well as record videos Its set there permanently (same spot). Its somewhat translucent.
Please can anyone help me out fixing it cause its disappointing me somewhat
I have attached few images to let you guys know how it looks..
Oh and I think I dont need to point out the location of this ****. Its at the same spot in all the three images. In the second pic below the androids right leg...
P.S. Tried resetting the phone to factory setting, tried removing the battery.. No warranty for the phone. Bought it from Ebay India. Its the USA Sprint phone..
If cleaning does not help guess you will need a new one.
Sent from my MB855 using xda premium
rbeavers said:
If cleaning does not help guess you will need a new one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
I did try cleaning it. The glass is absolutely flawless. So the main sensor / chip is defective i guess. I came across people facing, if not the same, but similar issues with their Android phones. I am not sure.
I hope I see someone who could manage to fix it or I'm totally out of luck. Have to live with that ass forever lol. Hope it doesnt expand any more!!!
you already stated you cleaned it ,so I will not beat that dead horse. If I were a betting man (I'm not really) I would say you have one of two issues.
1. (and I hope its not this) that phone was dropped and something broke or cracked internally.
2. Someone took it apart and lint or dust got between the lenses. Good Luck.
Althought #1 is possible, everyone I know with high end Smartphone treats them like 2 month old babies!
dsims7_2000 said:
you already stated you cleaned it ,so I will not beat that dead horse. If I were a betting man (I'm not really) I would say you have one of two issues.
1. (and I hope its not this) that phone was dropped and something broke or cracked internally.
2. Someone took it apart and lint or dust got between the lenses. Good Luck.
Althought #1 is possible, everyone I know with high end Smartphone treats them like 2 month old babies!
Click to expand...
Click to collapse
I dont think it has fallen... Its absolutely without any scratches or anything anywhere.. ANd the mark looks like a tiny butterfly! lol which is kinda transparent. I tried manually makin some marks on the camera lens with a blue marker pen, but that doesnt look the same at all. it just brings a blue hue (ink color) on the image. You cant see it as a mark (spot like in this case)..
And I'd like to mention one more thing. This thing, when I zoom it to the next level, it moves to the left and when I zoom it even more, it gets off the screen! (outside)Funny!
And about the dust thing, I really doubt..
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
androiderb89 said:
And I'd like to mention one more thing. This thing, when I zoom it to the next level, it moves to the left and when I zoom it even more, it gets off the screen! (outside)Funny!
Click to expand...
Click to collapse
Strange I must say. We have Digital Zoom, not Optical. Is your phone Rooted with stock ROM?
Have you tried shaking it to see if the spot will move ??
farookh said:
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
Click to expand...
Click to collapse
I agree with farookh. If this were an SLR, I would say dust on the sensor and give you pointers on how to clean it. Since the sensor is internal here, you probably need to return it and get a new one versus voiding any warranty by trying it yourself.
mypenguin said:
Since the sensor is internal here, you probably need to return it and get a new one versus voiding any warranty by trying it yourself.
Click to expand...
Click to collapse
Read his original post last sentence. No warranty, he got it from E-Bay in India.
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
farookh said:
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
Click to expand...
Click to collapse
If its dust and we only have digital zoom, shouldn't the spot still remain even after zooming? why does it move outwards
And I noticed 1 more thing yesterday... When I focus the camera (specifically that point!!) towards the sun, the spot just dissolves in the light and is not visible... Same is the case when I point it towards some very bright source.
dsims7_2000 said:
Strange I must say. We have Digital Zoom, not Optical. Is your phone Rooted with stock ROM?
Click to expand...
Click to collapse
Its stock ROM. I tried using a couple of camera apps, but still no luck. The spot appears on all. Do these apps use the same module used by the Default camera App? If yes, is there a way to reinstall the module.
rbeavers said:
Have you tried shaking it to see if the spot will move ??
Click to expand...
Click to collapse
Lol yeah, I did try doing it. Tried tapping it hard with my nail as well, still the exact same position.
miahdog said:
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
So you recommend me calling Motorola India customer service and do the same?
And I'm starting to love this forum slowly cause of you guys!
miahdog said:
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
Motorola India told me that they cant help me as this phone hasnt released here. They have no hardware and software support. They want me to co-ordinate with Motorola USA.
And when I lookup my phone's IMEI on motorola, I see that it is under warranty till Oct 2012...
Do you think I can get a replacement being here in India. I have the box, the manual and the handset.
I would snail mail moto and get a RMA or something in writing.
Sent from my MB855 using xda premium
Hi,
I have a Galaxy S3 that does not switch on, or charge. Full disclosure; I bought it second hand in full cognisance of this fact*, but I really thought it was a software glitch or something I could fix with a hard reset. The reason for this is the guy I bought it from swears blind it's not water-damaged, which I've verified by checking the moisture sensors. So, I tried a hardware reset (volume up+power button+home button) but nothing. So, does anyone know what it could be other than water-damage**?
*Yes, I'm aware it was stupid. But it was really cheap, and I have very poor impulse control. I'm like a cat, you can't dangle something like that in front of me and not expect me to pounce on it ;p
**Screen appears to be in perfect condition.
Take the battery out and look at the model number....im worried your the victim of a chinese dud!
Sent from my GT-I9300 using xda premium
Nope, it's got Samung logos and all that; it says the SSN is I9300GSMH, which as far as I'm aware is the real deal. I've also checked the IMEI, and it corresponds to a real SGS3. So what is wrong with it?
SillyQuestionTime said:
Nope, it's got Samung logos and all that; it says the SSN is I9300GSMH, which as far as I'm aware is the real deal. I've also checked the IMEI, and it corresponds to a real SGS3. So what is wrong with it?
Click to expand...
Click to collapse
May seem silly, but have you tried another battery?
That is my next move. Ordered one, hasn't shown yet. Presuming it doesn't work, what are my other options?
SillyQuestionTime said:
That is my next move. Ordered one, hasn't shown yet. Presuming it doesn't work, what are my other options?
Click to expand...
Click to collapse
Might try a usb JIG to force it into download mode
SillyQuestionTime said:
Nope, it's got Samung logos and all that; it says the SSN is I9300GSMH, which as far as I'm aware is the real deal. I've also checked the IMEI, and it corresponds to a real SGS3. So what is wrong with it?
Click to expand...
Click to collapse
As previously discussed in another thread, the chinese fakes look the real deal, all branding, samsung logos, model numbers etc match up to actual s3 devices, but the hardware is fake 540x960 display, 512mb ram etc....seriously worth looking into buddy
Sent from my GT-I9300 using xda premium
Impossible to tell unless it switches on though.
I've compared it to the (apparently) real S3 in this video, and while everything seems to match up with mine, one thing is the microSD card slot and SIM tray have weird blue windows in them, which looks a bit suspicious. Did anyone else's phone arrive with these? It looks like they're replacements.
I don't want to sound too depressing but some of us have had our phones completely die for no reason after a few months. Mine's currently at the service centre and others who have had theirs back say that the circuit board was replaced. Mine didn't get wet, or dropped, it just stopped working.
Sent from my GT-I9100 using xda premium
That *is* mildly depressing but if it comes to that I suppose all I can do is return it or sell it on as spares, try to get the money back :/ (all while hoping it *is* genuine)
(The circuit boards are really expensive to replace, also.)
Update: (like anyone's interested, but anyway) got my USB jig today, plugged it in following the method on this forum, but nothing. Not really surprised tbh.
Going to try a new battery next, but seriously doubt it'll come back to life at this stage. Thanks for the suggestions and comments anyway, and if any users have anything not covered already, just post it below. Thnx
Thought I'd update this again to report the lack of success of a battery switch....again, not really surprising.
I also need to reiterate the point that mine arrived with what looks like a replacement SIM tray/sdcard slot rig, such as those you see on eBay. I'm not sure whether to take this as suspicious or...what, and am now just ready to give up entirely on the phone. Any advice before I do this would be welcome
Do you mean those translucent blue stickers on the sim and micro sd slots? My phone came back from the service centre with these too (which definitely weren't there when I took it in)
Sent from my GT-I9300 using xda premium
SillyQuestionTime said:
Hi,
I have a Galaxy S3 that does not switch on, or charge. Full disclosure; I bought it second hand in full cognisance of this fact*, but I really thought it was a software glitch or something I could fix with a hard reset. The reason for this is the guy I bought it from swears blind it's not water-damaged, which I've verified by checking the moisture sensors. So, I tried a hardware reset (volume up+power button+home button) but nothing. So, does anyone know what it could be other than water-damage**?
Click to expand...
Click to collapse
I think your motherboard is fried.
Its happed a lot the last weeks.
Only thing you can do is go to a reparation serves center for a replacement.
Isadora said:
Do you mean those translucent blue stickers on the sim and micro sd slots? My phone came back from the service centre with these too (which definitely weren't there when I took it in)
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
I have bought a brand new unlock phone from a samsung store and have also the blue stickers.
It's normal.
Sometimes they are removed en sometimes thy leave them on.
Loved this phone at first but just cant keep it on anymore. Excellent condition box and all accessories up for grabs
4butchybutch said:
Loved this phone at first but just cant keep it on anymore. Excellent condition box and all accessories up for grabs
Click to expand...
Click to collapse
I'm confused, what are you looking to do?
Verizon has extended their official warranty time. It took 4 hours but I finally was told this by the frazzled tech I refused to let off the phone until there was a solution. Eventually I was given to a supervisor who immediately had a new( sorta) V10 on its way for free. I'm using it right now. Call them tell them you bootlooped and you'll have a new v10 for free. It will be running 6.0 but what can you do?
Sent from my VS990 using XDA-Developers Legacy app
johnsgone said:
Verizon has extended their official warranty time. It took 4 hours but I finally was told this by the frazzled tech I refused to let off the phone until there was a solution. Eventually I was given to a supervisor who immediately had a new( sorta) V10 on its way for free. I'm using it right now. Call them tell them you bootlooped and you'll have a new v10 for free. It will be running 6.0 but what can you do?
Sent from my VS990 using XDA-Developers Legacy app
Click to expand...
Click to collapse
Well as of right now you can check out my thread in the general section. I'm running into a few issues with replacing init. The phone reboots when you do and as of right now I have no clue how to change it. Anyways, I asked a guy to try something for me and i'm waiting to hear back.
abine45 said:
Well as of right now you can check out my thread in the general section. I'm running into a few issues with replacing init. The phone reboots when you do and as of right now I have no clue how to change it. Anyways, I asked a guy to try something for me and i'm waiting to hear back.
Click to expand...
Click to collapse
I've been keeping an eye out on all your threads since this new V10 with 6.0 on it arrived.
Thanks for all the time and effort you have and are putting into the rooting of this phone on 6.0.
It's guys like yourself that provide hope and help to guys like myself that as of today do not have the knowledge to do so.
I've yet to find a pledge site for root on 6.0 if I'm missing something let me know. I'm always good for some money thrown to whomever obtains root. Pledged and paid Tungkick for his root of 5.1.1.
Thanks again your work is appreciated
Ok an update with my Verizon LG v10, I was told to bad about the phone not working anymore but you still have to pay for it, but*they can allow*$10 a month off my bill until payed in full. Didn't think I would ever leave Verizon but they just changed my mind.
Whoa hold on man don't let some douche bag tech at Verizon tell you that.
I got the same story the first 2 calls to them I made regarding my V10 bootloop. Both calls ended by me telling the tech that I didn't need his help and I'd be calling back to speak to another tech who might give a sh!t.
I did call back and on my 3rd call stayed on the phone so long that it was closing time for the call center and at that time was given to a higher up, Idk but management of some type or authority who told me directly that within that week Verizon had implemented replacing Verizon V10's with the bootloop issue by a warranty extension of 3 months and soon it would be up to a full extra year warranty like LG itself has done. I was told that the techs mostly don't even know this yet but they would soon. Then I was sent out a brand new v10 which I'm using right now.
Don't let them bully you, I know it's not easy to stay cool and remain or even gain a friendly conversation with those guys but I swear that I'm not blowing smoke and they will give you a new phone for free. It was a Friday so it took more than overnight for me but 2 days later I was good.
There's also going through LG who will give you a free shipping label to send in your phone to be fixed or replaced. You can apply online at LG's main website. It will take longer than Verizon and you not only bought it through them but pay them good money every month so I would and did make damn sure they took care of it.
Hopefully this helped if you need any other info pm me maybe my replacement documents have something in them that you could use as irrefutable proof that they have to give you a phone.
Sorry for the long winded b.s. but I get heated when a company so large that bilks us customers constantly tries to do it even when their wrong and only because their lazy dicks that don't care about helping you out by actually doing anything other than straight saying "no" automatically.
Sent from my VS990 using XDA-Developers Legacy app
johnsgone said:
Whoa hold on man don't let some douche bag tech at Verizon tell you that.
I got the same story the first 2 calls to them I made regarding my V10 bootloop. Both calls ended by me telling the tech that I didn't need his help and I'd be calling back to speak to another tech who might give a sh!t.
I did call back and on my 3rd call stayed on the phone so long that it was closing time for the call center and at that time was given to a higher up, Idk but management of some type or authority who told me directly that within that week Verizon had implemented replacing Verizon V10's with the bootloop issue by a warranty extension of 3 months and soon it would be up to a full extra year warranty like LG itself has done. I was told that the techs mostly don't even know this yet but they would soon. Then I was sent out a brand new v10 which I'm using right now.
Don't let them bully you, I know it's not easy to stay cool and remain or even gain a friendly conversation with those guys but I swear that I'm not blowing smoke and they will give you a new phone for free. It was a Friday so it took more than overnight for me but 2 days later I was good.
There's also going through LG who will give you a free shipping label to send in your phone to be fixed or replaced. You can apply online at LG's main website. It will take longer than Verizon and you not only bought it through them but pay them good money every month so I would and did make damn sure they took care of it.
Hopefully this helped if you need any other info pm me maybe my replacement documents have something in them that you could use as irrefutable proof that they have to give you a phone.
Sorry for the long winded b.s. but I get heated when a company so large that bilks us customers constantly tries to do it even when their wrong and only because their lazy dicks that don't care about helping you out by actually doing anything other than straight saying "no" automatically.
Sent from my VS990 using XDA-Developers Legacy app
Click to expand...
Click to collapse
Thank you so much will try again.
4butchybutch said:
Thank you so much will try again.
Click to expand...
Click to collapse
No problem, let me know if they give you more trouble and I can black out any sensitive info on my Verizon receipt/statement of them doing exactly what they have told you they won't do. It outlines the policy specifically and has enough information directly related to the problem You could forward it a long and turn the tide of their treatment towards you in a hurry.
Sent from my VS990 using XDA-Developers Legacy app
johnsgone said:
No problem, let me know if they give you more trouble and I can black out any sensitive info on my Verizon receipt/statement of them doing exactly what they have told you they won't do. It outlines the policy specifically and has enough information directly related to the problem You could forward it a long and turn the tide of their treatment towards you in a hurry.
Sent from my VS990 using XDA-Developers Legacy app
Click to expand...
Click to collapse
Ok thank you again will let everyone know the outcome.
My v10 died suddenly yesterday, and i logged into VZW and chatted with them and told them it had the boot-loop of death issue and they knew about it and ordered a replacement with free overnight shipping. They did say the phone couldn't have water or physical damage otherwise I would get charged for the replacement. It just sucks that root isnt available for the new software that will be running on it, not yet anyway.
corporal_hades said:
My v10 died suddenly yesterday, and i logged into VZW and chatted with them and told them it had the boot-loop of death issue and they knew about it and ordered a replacement with free overnight shipping. They did say the phone couldn't have water or physical damage otherwise I would get charged for the replacement. It just sucks that root isnt available for the new software that will be running on it, not yet anyway.
Click to expand...
Click to collapse
At least they took care of it appropriately. Yes not having root on the same phone that you owned previously and had root on is trying.
That and the nagging thoughts in the back of my mind about when this one will bootloop on me. They sent me a phone that truly was in amazing condition, I cannot see anything that doesn't look brand new anywhere and I've had the loop out inspecting it. That means nothing if LG decides its time to remind me that Life's Good over and over again...
Good news is it does sound like root and boot loader unlock is on its way. Whether it bricks my sh!t or not I don't care. It's a light at the end of an otherwise very dark tunnel.
Sent from my VS990 using XDA-Developers Legacy app
The maps app was acting up. Had me about a mile from where I actually was and wouldn't track me on the road. Also the phone would get hot and lose 4g signal all the time. I did a chat and said that I had heard about the warranty being extended due to hardware issues demonstrated by the class action lawsuit filed in California. My replacement V10 will be delivered tomorrow. I could have chosen a different phone but I like the V10.
Thanks for tip about the extended warranty.
Bootloop
abine45 said:
Well as of right now you can check out my thread in the general section. I'm running into a few issues with replacing init. The phone reboots when you do and as of right now I have no clue how to change it. Anyways, I asked a guy to try something for me and i'm waiting to hear back.
Click to expand...
Click to collapse
Was really hoping for the V10 to be updated to nougat
I have the original v10 vs990 from November 2015. Originally wanted the nexus 6 but it was way too big for my daily lifestyle and work. So I got talked into what I'm currently on vs990. Got marshmallow 6.0 update on February 2016. I'm on TQTHL extra battery pack with case. Never had any problems but I do a factory reset every couple of months because of weird battery issues. I will never buy an LG phone again. The worst call quality, battery i currently get is okeh since I have the extra TQTHL. I hate the second screen. I miss notifications all the time if I have it on silent and second screen doesn't help unless you are staring directly at your phone. I wish they had a blinking notification for second screen. Bluetooth connection horribly skips. Also the lack of this phone in XDA community, no ROOT! I do like the 64 gig on board storage and sometimes camera is decent. Just waiting for contract to end so I can move on.
I am praying mine does so I can get a different phone. I have insurance on it to cover it after the warranty. The phone is ok but battery life sucks. I have to charge my phone 2 to 3 times a day just from texting and I don't text that much. Maybe a hundred texts a day, no phone calls, no data use. If my friend video chats me forget it, dead from 100% charge in 30 min.
By 2pm I am at 40% battery. by 5:30 im at 15%.
So those of you that received another V10, was it a certified like new or a brand new mint V10? Also was there any mention anywhere if they were out of stock of the V10s could you get a different one?
4butchybutch said:
Ok thank you again will let everyone know the outcome.
Click to expand...
Click to collapse
Lg finally respond to my dead V10 and told me my options were to buy a refurbished unit from them for $179 or pay $72 for a motherboard.
4butchybutch said:
Lg finally respond to my dead V10 and told me my options were to buy a refurbished unit from them for $179 or pay $72 for a motherboard.
Click to expand...
Click to collapse
Its to bad you didn't hold Verizon responsible.. They are who sold you the phone and in no uncertain terms had their dirty little fingers all up in the phone originally made by LG so IMO are the first who need be and are responsible for any problems.
Apparently they feel this also replacing V10's across the board now.
Sorry LG was a pain and thanks for the post and updates.
That's why LG will be out of the phone business or change how they manage it.
Sent from my VS990 using XDA Free mobile app