[Q] Internet often not working on Cyanogenmod 11 - Galaxy S III Q&A, Help & Troubleshooting

To get 4.4.4 on my I9300 I put Cyanogen (cm-11-20140804-SNAPSHOT-M9-i9300) on it. Everything works great, but internet seems to fail quite often: I get full H+ bars but no internet. The only thing that seems to fix it is to reboot the entire phone: turning internet off and on again doesn't quite seem to work.
Any suggestions?

*humble bump*

I ran m9 for over 2 weeks and never had that issue with my 3g, strange. Try reflash rom?
Sent from my GT-I9300 using XDA Free mobile app

DeltaBlast said:
To get 4.4.4 on my I9300 I put Cyanogen (cm-11-20140804-SNAPSHOT-M9-i9300) on it. Everything works great, but internet seems to fail quite often: I get full H+ bars but no internet. The only thing that seems to fix it is to reboot the entire phone: turning internet off and on again doesn't quite seem to work.
Any suggestions?
Click to expand...
Click to collapse
Check the apn settings. I had an issue on one flash where it doubled up and incorrectly set the apn and got the same results as you.

I read something about APN being the culprit in another thread... but to my shame, I don't know what APN is :'( Can you tell me?
Also, it seems that internet works fine in some apps (like whatsapp and google maps and such) but not in my browsers (opera, chrome). It's weird.

DeltaBlast said:
I read something about APN being the culprit in another thread... but to my shame, I don't know what APN is :'( Can you tell me?
Also, it seems that internet works fine in some apps (like whatsapp and google maps and such) but not in my browsers (opera, chrome). It's weird.
Click to expand...
Click to collapse
What country/carrier are you with?

Darke5tShad0w said:
What country/carrier are you with?
Click to expand...
Click to collapse
The Netherlands/Telfort, if that's of any help...

I googled it and set it to the proper values: it works now Thanks a lot!
It seems that for some reason a proxy was set by the rom, which made it not work. Strange that it worked sometimes though...
Anyway, thanks again!

DeltaBlast said:
I googled it and set it to the proper values: it works now Thanks a lot!
It seems that for some reason a proxy was set by the rom, which made it not work. Strange that it worked sometimes though...
Anyway, thanks again!
Click to expand...
Click to collapse
Sorry i didn't get back sooner but im glad you got it sorted and its now working.

Related

AT&T Samsung Galaxy S II GPS problem (GPS doesn't work)

Hi all!
Please help me to solve the problem with GPS on my SGS2.
It doesn't work at all in any navigation app, though GPS test (app from market) shows, taht the device can see a couple of satelites.
My configuration:
2.3.4 android
Kernel: 2.6.35.7
Build: UnNamed ROM v1.2.0
PS
I live in Russia. Can it be so, that GPS works only in US?
bencozzy said:
Make sure att is set to 0 in sirfgps.conf and the agps settings in the gps.conf are probably wrong too.
Click to expand...
Click to collapse
I'm sorry for lame question, but wher can find sirfgps.conf and gps.conf?
I've searched through all the phone setting and didnt find any GPS configurations except "Use GPS Satelites" (in Location and security menu).
does it work better if you have wifi on? i found its locks better when i have both gps and wifi on
what about trying this:
http://forum.xda-developers.com/showthread.php?t=1343072
joshuadjohnson22 said:
does it work better if you have wifi on? i found its locks better when i have both gps and wifi on
Click to expand...
Click to collapse
It does work with wifi on, but it uses only wifi, gps doesn't work, so there is no sense in that.
I'll try your link. thx
Can you tell me please, how should I install gps.conf file? via CWM?
Update aGPS
I had the problem as well.
I downloaded GPS Test and started it.
Go into Menu|Settings
Click Clear aGPS then Update aGPS
My GPS works fine now.
Have you tried an app like this one that is known to have support for Russia?
Thank you all for your support guys.
This http://forum.xda-developers.com/show....php?t=1343072
seems to work for me fine! Thx joshuadjohnson22, bencozzy
Adelaide., Thank you also for the great app. I'll try it!
bencozzy said:
russian gps.conf
sirfgps.conf use root explorer and go into system then etc and scrool down until you see sirfgps.conf
Click to expand...
Click to collapse
bencozzy, I understood finally how to find the sirfgps.conf file, but i can't edit it, because the system says its readonly. Could you please help me with this.
I want to sett at&t settings to 0.
bencozzy said:
Root explorer should have under settings I believe to mount as read and write.
https://market.android.com/details?id=com.jrummy.root.browserfree all you have to do on this one is grant superuser permission go to desired file tap it select edit
Click to expand...
Click to collapse
Thx! This worked!
Now I will check if my gps performance become better.
Sent from my SAMSUNG-SGH-I777 using xda premium
Platcent said:
Thx! This worked!
Now I will check if my gps performance become better.
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
If it still doesn't help, FasterFix from market should be able to be another way to do your gpsconf settings correctly.
Hunt3r.j2 said:
If it still doesn't help, FasterFix from market should be able to be another way to do your gpsconf settings correctly.
Click to expand...
Click to collapse
Really great app! Thx!
Easy way to change the gpsconf file!
I was having problems with my GPS as well where it would not lock on no matter how long I waited. I did not have this problem when I first got my phone and I'm not sure when the bug was introduced. None of the software fixes worked for me, including the ones discussed here, and the problem persisted across all ROMS, including stock.
Finally I found someone in a forum that recommended removing the battery while the phone was on. I was hesitant to do this for obvious reasons, but my frusteration drove me to desparation and I tried it. To my surprise the GPS works good as ever and typically locks onto my location in less than 10 seconds. Obviously if you can get the software fix to work for you, this is better, but this was the only thing that worked for me. Hopefully this will help someone else.
learning2livelyf said:
I had the problem as well.
I downloaded GPS Test and started it.
Go into Menu|Settings
Click Clear aGPS then Update aGPS
My GPS works fine now.
Click to expand...
Click to collapse
This fix worked great for me!! Stock odexed, rooted, lidroid toggles, adw launcher.
bencozzy said:
Make sure att is set to 0 in sirfgps.conf and the agps settings in the gps.conf are probably wrong too.
Click to expand...
Click to collapse
What should the agps settings in gps.conf be set to?
I already set ATT=0 and used Faster Fix, but still locking/fixing is very slow, sometimes taking hours.
Could this have anything to do with my location? I am in China now, have unlocked the phone so using on a local carrier. Last time I was in the US (using it with ATT) it worked great.
Solved - SGH-I777 GPS fix
The sirfgps.conf ATT_NETWORK_OPERATOR=0 did nothing for me on my AT&T SGH-I777.
I got that GPS fix app and gps worked but its full of spam adverts that show on your notification bar. They appear with a star infront of the spam advert.
I fixed it the old fashion way. By remembering how I fixed my AT&T Galaxy I gps issue.
in /etc/sirfgps.conf leave att_network_operator=1
change, SSL_ENABLED=1
save and exit
in /etc/gps.conf change the following:
SUPL_HOST=www.spirent-ics.com
SUPL_PORT=7275
save and exit.
now I get 7 second gps lock in Miami Fl.
Platcent said:
Hi all!
Please help me to solve the problem with GPS on my SGS2.
It doesn't work at all in any navigation app, though GPS test (app from market) shows, taht the device can see a couple of satelites.
My configuration:
2.3.4 android
Kernel: 2.6.35.7
Build: UnNamed ROM v1.2.0
PS
I live in Russia. Can it be so, that GPS works only in US?
Click to expand...
Click to collapse
If any GPS program does not work on Your mobile then check this. May help.
m1xit said:
I was having problems with my GPS as well where it would not lock on no matter how long I waited. I did not have this problem when I first got my phone and I'm not sure when the bug was introduced. None of the software fixes worked for me, including the ones discussed here, and the problem persisted across all ROMS, including stock.
Finally I found someone in a forum that recommended removing the battery while the phone was on. I was hesitant to do this for obvious reasons, but my frusteration drove me to desparation and I tried it. To my surprise the GPS works good as ever and typically locks onto my location in less than 10 seconds. Obviously if you can get the software fix to work for you, this is better, but this was the only thing that worked for me. Hopefully this will help someone else.
Click to expand...
Click to collapse
Sounds funny but for me it has worked fine. I has problem with GPS since I have changed ROM. After this change GPS does not work even on original ROM. Many thanks :highfive:
me ...
thanks !!!

[Q] Absolutely stumped - 3G/Image Caching

Hey all,
I am a previous Galaxy S user and now have the S III. I know my way around Android OS but am STUMPED here!
When wi-fi is OFF (mobile network), Google Play store wont render any images whatsoever. I can still get to apps, read description and buy them, but no images. Every now and then I get a "Error: no connection" error when previewing an app but when I retry it works (still no images though) - "Couldn't load Screenshots - retry"
The same is true for Foursquare and one or two other apps. I am not in a bad area - perfect reception and HSDPA.
Twitter and others do not have this problem, but the apps that do experience it are doing so continuously and without fail. I can not stop it happening, unless using Wi-Fi, which is not so often as I am moving around a lot.
I have cleared cache/data from several applications in the list, restarted phone etc etc.. I am avoiding having to do a hard reset here as much as possible as I have to travel this week and do not have time to re-do my all my apps etc etc..
Is there a way to clear DNS cache or something on these phones? It seems as though when using regular mobile network, certain apps get stuck and can't receive certain data while others have no issues whatsoever.
Please help guys - any suggestions are much appreciated!!
Thanks,
Wit
Same problem man tried everthing I've managed to find. Not much on the issue the issue though.
Sent from my GT-I9300 using Tapatalk 2
Change the dns settings. For wifi it's in wifi in settings then press the bottom left capacitive button on the phone and edit it. I'm guessing mobile network is also more or less the same.
Use 8.8.8.8 . Always works
Sent from my GT-I9300 using XDA
SUCCESS!
Champion! That was it (sort of). Mobile settings > find your providers APN > clear Proxy settings. Using google public dns 8.8.8.8 anyways - dont trust these people
South African Vodacom customers takes note -
http://mybroadband.co.za/vb/showthr...ot-loading-in-some-apps-for-Galaxy-Nexus-(ICS)
Broken proxy - seems to affect all android users - since APRIL. typical.
tx buffguy!
Typical. I work at one of the SA networks. Lol let's not get into which, but this isn't the first time they missed something like this when approving firmware, and you think call centre support would know about it. Half of them run a blank when you say "Ice Cream Sandwich ". Thanks to both of you though.
Sent from my GT-I9300 using Tapatalk 2
Ive got the same problem . But im orange uk . I carnt find or edit none above while looking thru the settings , could some one help me out plz .
Much thanks in advance jay
Sent from my GT-I9300 using XDA
I had this problem. Try this
Settings - More settings - Mobile Networks - Access Point Names
Then make sure you are set to Internet and not WAP
eg Mine is Orange UK Internet and I was set Orange UK WAP and it was causing images errors and all sorts
I hope this solves it for you
Cheers mate tryed that and its worked
Sent from my GT-I9300 using XDA
jay1980uk said:
Cheers mate tryed that and its worked
Sent from my GT-I9300 using XDA
Click to expand...
Click to collapse
Glad it solved it
Sent me mental when I 1st had my S3. It worked fine with my O2 SIM and on Orange it only loaded a few images on each page.
Finally found that setting as its been fine since.
It seems like the phone defaults to Orange WAP and not Internet. The O2 SIM caused a pop-up asking me which mode I wanted to use
Just told the mrs to do the same to her s3 lol and she sends a big thanks to you
Sent from my GT-I9300 using XDA
jay1980uk said:
Just told the mrs to do the same to her s3 lol and she sends a big thanks to you
Sent from my GT-I9300 using XDA
Click to expand...
Click to collapse
Glad I could help
still have problem
Hey guys,
I did whatever is written here, cleaned the data, cache everything also..
Only thing I didn't do I guess was uninstalling the updates of the google play, still not loading the screenshots on 3g.
I use vodafone india, my friends whomever is uaong vodafone seems to have the same problem with 3g too.
Well we did clean the proxy and we did make the dns 8.8.8.8 nothing seems to be working...
I use galaxy note, with 4.0.4 ics.
Please try to help me... I wasn't able to find any solution for this yet till now...
piggythehippy said:
Hey guys,
I did whatever is written here, cleaned the data, cache everything also..
Only thing I didn't do I guess was uninstalling the updates of the google play, still not loading the screenshots on 3g.
I use vodafone india, my friends whomever is uaong vodafone seems to have the same problem with 3g too.
Well we did clean the proxy and we did make the dns 8.8.8.8 nothing seems to be working...
I use galaxy note, with 4.0.4 ics.
Please try to help me... I wasn't able to find any solution for this yet till now...
Click to expand...
Click to collapse
Hey buddy.
Wish I could give you a finite solution but I never really came right with this until I installed a custom Rom on my phone. Running stock I always had issues with the images in the play sore. I'm with Vodacom down here so dunno if it's network related.
If you go with a custom Rom I highly recommend the final ICS FoxHound 1.4.4 release. Been through many roms and this is by far the best as a daily runner.
Hope you come right man!
Sent from my FoxHound powered S3. Awe
piggythehippy said:
Hey guys,
I did whatever is written here, cleaned the data, cache everything also..
Only thing I didn't do I guess was uninstalling the updates of the google play, still not loading the screenshots on 3g.
I use vodafone india, my friends whomever is uaong vodafone seems to have the same problem with 3g too.
Well we did clean the proxy and we did make the dns 8.8.8.8 nothing seems to be working...
I use galaxy note, with 4.0.4 ics.
Please try to help me... I wasn't able to find any solution for this yet till now...
Click to expand...
Click to collapse
Hi buddy,
If you haven't found any solution yet:
I too am using Vodafone Mumbai network and started facing this problem quite recently (could have been just after I flashed LI5 ROM).
Anyway I scoured the net for solutions and found nothing that helped. So through some trial and error I found this solution:
Go to APN screen where you should have two APNs: "www" and "portalnmms".
Hit menu button and click on "Reset to defaults".
Then select "portalnmms" as the default APN.
Solved all issues for me!
I am having this exact same issue. Using Vodafone 3G in Mumbai on a Samsung Galaxy Note 2. Tried to set "portalnmms" as default APN but can't. Tried changing the "www" proxy to 8.8.8.8 but that didn't work at all. Is there a solution here?
8.8.8.8 is a dns server (powered by Google) not http proxy. You must either use your carrier's proxy settings or leave it blank
Sent from my GT-I9300 using xda premium

TeamGenesisROM3D [MIUI] NO MOBILE INTERNET ACCESS!!

GOOD DAY
I'm GSM and After looking for a perfectly fitting rom I've searched for a long time. I wanna stick with that one cos it's very smooth and has all feature.
Well, the problem now is, I get no data connection. Wifi works great and everything runs perfect and smooth. I just wanna surf on-the-way. has anyone any idea?
I've fixed permissions, reflashed the new radio, re installed the rom, fixed permissions again etc, I never get my internet.
So, What can I do?
thaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaank you.
I'd apreciate every useful answer and thank everyone who tries to help. BOOM
LVTHN said:
GOOD DAY
I'm GSM and After looking for a perfectly fitting rom I've searched for a long time. I wanna stick with that one cos it's very smooth and has all feature.
Well, the problem now is, I get no data connection. Wifi works great and everything runs perfect and smooth. I just wanna surf on-the-way. has anyone any idea?
I've fixed permissions, reflashed the new radio, re installed the rom, fixed permissions again etc, I never get my internet.
So, What can I do?
thaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaank you.
I'd apreciate every useful answer and thank everyone who tries to help. BOOM
Click to expand...
Click to collapse
Check your APN Settings.
Usually when Internet and MMS don't work, it's an APN issue.
Google for the APNs for your carrier in your country and fill them in.
On the phone, Settings > Mobile Network > Access Point names.
DjDom said:
Check your APN Settings.
Usually when Internet and MMS don't work, it's an APN issue.
Google for the APNs for your carrier in your country and fill them in.
On the phone, Settings > Mobile Network > Access Point names.
Click to expand...
Click to collapse
Hey man, thank you for the answer! So I did what you said but nothing happened...
Any other ideas? I'm pretty sure it's ROM-related..
LVTHN said:
Hey man, thank you for the answer! So I did what you said but nothing happened...
Any other ideas? I'm pretty sure it's ROM-related..
Click to expand...
Click to collapse
Try a different Rom to check.
Read, Search, Read again, ... Then Ask with Tapatalk 2

Slow mobile data with 4.2.2

If anyone can help I would appreciate it sooooo much. Ever since I went to 4.2.2 my mobile data speeds have gone to **** when I'm using the browser. I get a 10-15 second delay in loading a web page. When I use my WiFi it seems to be fine. I have no idea how to troubleshoot this. It's not Rom specific. I've attached screen shots of a speed test which is perfect and a shot of the browser trying to load a page.
This makes no sense to me someone please help
Sent from my HTC6435LVW using Tapatalk 2
NFigured it out, I restored flash player with titanium backup and that was the issue. I uninstalled and re installed and I'm good now hope this helps someone.
Edit...this seemed to help for a bit then went back to being slow.
Sent from my HTC6435LVW using Tapatalk 2
etracyirl said:
If anyone can help I would appreciate it sooooo much. Ever since I went to 4.2.2 my mobile data speeds have gone to **** when I'm using the browser. I get a 10-15 second delay in loading a web page. When I use my WiFi it seems to be fine. I have no idea how to troubleshoot this. It's not Rom specific. I've attached screen shots of a speed test which is perfect and a shot of the browser trying to load a page.
This makes no sense to me someone please help
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
I have this exact problem. I am on 4.3.1 and everything works fine on wifi, but browsing via stock and chrome browsers always stalls. Installing flash player from TB didn't fix it. Anyone else have any thoughts?
etracyirl said:
If anyone can help I would appreciate it sooooo much. Ever since I went to 4.2.2 my mobile data speeds have gone to **** when I'm using the browser. I get a 10-15 second delay in loading a web page. When I use my WiFi it seems to be fine. I have no idea how to troubleshoot this. It's not Rom specific. I've attached screen shots of a speed test which is perfect and a shot of the browser trying to load a page.
This makes no sense to me someone please help
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
I've had this issue for about two months. ROM doesn't seem to matter as I've tried stock, super stock, the old Viper, NOS GPE, and Viper Sense 5 along with most of the kernels out there. I've RUU-ed probably 8 times with no luck.
The "Adobe Flash" fix didn't work for me, but I do use Titanium Backup. Maybe the problem is there somewhere?
Z-Saber said:
I've had this issue for about two months. ROM doesn't seem to matter as I've tried stock, super stock, the old Viper, NOS GPE, and Viper Sense 5 along with most of the kernels out there. I've RUU-ed probably 8 times with no luck.
The "Adobe Flash" fix didn't work for me, but I do use Titanium Backup. Maybe the problem is there somewhere?
Click to expand...
Click to collapse
The adobe flash fix didn't work for me, either. I found a fix in another sub-forum for a different phone. It recommended installing adfree and then selecting the "revert" option in the app. That fixed the problem for me completely. Hope that helps anyone else with this problem.
You can get the app to sideload it here: http://adfree.bigtincan.com/
seeingwhite said:
The adobe flash fix didn't work for me, either. I found a fix in another sub-forum for a different phone. It recommended installing adfree and then selecting the "revert" option in the app. That fixed the problem for me completely. Hope that helps anyone else with this problem.
You can get the app to sideload it here:
Click to expand...
Click to collapse
Welp, I downloaded it, but the app seems stuck. After running it, I get the boot normally / TCP dialogue, but nothing happens after that. Just stuck on the loading screen with the spinning circle.
I just reinstalled it and tried it again. I am now getting the same error as you. Might be a server-side problem. Might want to try again tomorrow?
Tapatalk
seeingwhite said:
I just reinstalled it and tried it again. I am now getting the same error as you. Might be a server-side problem. Might want to try again tomorrow?
Tapatalk
Click to expand...
Click to collapse
Could you post a link to the thread you were talking about where this solution came up? I'd like to read through it. Thanks!
I am also having this problem, ViperDNA, 4.1.1. WiFi is fine, but mobile data is unusable. If I toggle mobile data off then back on, it works ok for a bit, then goes back to ****. Just recently started happening. I also have a similar issue with my G2.
I couldn't find it again, it was really hard to find the first time. But I just tried it again and the app is working. Just install it, tell it to boot normally, give it root permission, tell it to skip after it does its host file check, then press the revert button. When that is done, uninstall adfree and reboot.
That should do it.
Tapatalk
seeingwhite said:
I couldn't find it again, it was really hard to find the first time. But I just tried it again and the app is working. Just install it, tell it to boot normally, give it root permission, tell it to skip after it does its host file check, then press the revert button. When that is done, uninstall adfree and reboot.
That should do it.
Tapatalk
Click to expand...
Click to collapse
Got it working, but it didn't seem to fix the problem. I'm still having the exact same issue. Getting frustrated with this since RUU is supposed to be the miracle fixer, yet that and a bunch of other attempts with solutions like the ones in this thread have done nothing. Outside of this thread, I can't find anyone else talking about this problem.
Z-Saber said:
Got it working, but it didn't seem to fix the problem. I'm still having the exact same issue. Getting frustrated with this since RUU is supposed to be the miracle fixer, yet that and a bunch of other attempts with solutions like the ones in this thread have done nothing. Outside of this thread, I can't find anyone else talking about this problem.
Click to expand...
Click to collapse
With what browsers are you experiencing this problem? Are you on Verizon and using the latest radios?
seeingwhite said:
With what browsers are you experiencing this problem? Are you on Verizon and using the latest radios?
Click to expand...
Click to collapse
I'm on the most current Verizon radio with Verizon service. Most current OTA hboot. Moonshine s-off. Recently RUU-ed.
I use Dolphin and Opera Mini. Strangely, Opera Mini doesn't have this issue, but Dolphin does. However, browsers aren't the only problem. I have the same thing happen with nearly every data-using app. Twitter, Instagram, A Online Radio, TuneIn Radio, as well as Dolphin for sure seem to have this issue. Opera is okay, and Google Play Store and Facebook seem to be mostly unaffected.
It's unexplainable. Everything works instantly and fine on WiFi, but 4G, 3G, and 1X all have this 10-20 second delay before they start actually connecting. After this lag, they all download quite well. It's just the initial connection that has a problem. And again, I've searched everywhere and haven't read anyone experiencing this.
Z-Saber said:
I'm on the most current Verizon radio with Verizon service. Most current OTA hboot. Moonshine s-off. Recently RUU-ed.
I use Dolphin and Opera Mini. Strangely, Opera Mini doesn't have this issue, but Dolphin does. However, browsers aren't the only problem. I have the same thing happen with nearly every data-using app. Twitter, Instagram, A Online Radio, TuneIn Radio, as well as Dolphin for sure seem to have this issue. Opera is okay, and Google Play Store and Facebook seem to be mostly unaffected.
It's unexplainable. Everything works instantly and fine on WiFi, but 4G, 3G, and 1X all have this 10-20 second delay before they start actually connecting. After this lag, they all download quite well. It's just the initial connection that has a problem. And again, I've searched everywhere and haven't read anyone experiencing this.
Click to expand...
Click to collapse
Hmmm, not sure what's going on. Maybe you need a new SIM card? Maybe try re seating the SIM? You can also turn off the radio in the hidden phone settings menu and then turn it back on. From the dialer type: *#*#4636#*#*
seeingwhite said:
Hmmm, not sure what's going on. Maybe you need a new SIM card? Maybe try re seating the SIM? You can also turn off the radio in the hidden phone settings menu and then turn it back on. From the dialer type: *#*#4636#*#*
Click to expand...
Click to collapse
I've tried removing and reinserting SIM card before, and I've reset the radio and tried airplane mode probably a hundred times. Not sure what the dialer number is supposed to do, but it seems to do nothing.
Guys answer this what does flash player half to do with slow internet?
Also you internet speed looks fine.
I edited the op because I'm still having issues like the rest and it said solved but it's not. I just installed ad app I'll see if it helps.
Sent from my dlx using Tapatalk 2
etracyirl said:
I edited the op because I'm still having issues like the rest and it said solved but it's not. I just installed ad app I'll see if it helps.
Sent from my dlx using Tapatalk 2
Click to expand...
Click to collapse
You don't need to keep adfree installed, just use it to reset the host file or something. Maybe someone who knows the actual mechanism will chime in and explain why it helps.
Tapatalk

[Q] Please Help! YouTube and Google+ Hate My Wifi!!!

Hi everyone - I have a weird problem that I really need some help on!
I have a Samsung Galaxy S III on the Verizon network. I've had the phone since it first came out and love it, but the problem I have is that when I connect to my network at home, YouTube and Google+ won't update.
Google+ tries to refresh and give the error:
"Can't load data. Check your connection."
When YouTube opens, I get the error:
There was a problem connecting to the network"
If I go into the sync settings for Google, most everything is syncing just fine, but Google+ and People details have problems. Google+ just shows the 2 arrows in the circle next to it and People details shows the same, but with an exclamation point. And then I have a message at the bottom that says "Sync is currently experiencing problems. It will be back shortly."
This problem for YouTube and Google+ happens MOST of the time, but sometimes it will work OK. And if I have problems and turn off the WiFi and change to 4G, everything will update just fine. I also don't have the problem on other wireless networks.
So most of you are probably already thinking, "well this is a problem with your wireless network." That's what I would think.... however, my wife has the same phone and hers works fine on our wireless network. The only difference is that my phone is rooted and hers is not. I am only rooted though; I am still running the stock ROM on the same version and NOT a custom ROM.
I have changed out my wireless router from a NETGEAR N600 to a NETGEAR N150 (yes, a downgrade) and that did not make a difference. There is nothing special configured on the router. I have Time Warner providing my Internet access.
I have done a factory reset on my phone (wiped data, cache partition, and Dalvik cache from ClockworkMod)... still nothing. Be aware that I do run a lot of apps though (around 165 of them).
Here's my problem - I don't use a ton of data, so going to 4G should just be a minor annoyance. However, I now have 2 Chromecasts in the house (awesome!) and I need to be on the wireless to cast a YouTube video over to it... 4G won't cut it.
Hopefully I provided enough info. I've attached a few screenshots as well. Usually I'm pretty good at figuring these kind of things out, but I'm at my wits end on this one and I know there's some really smart people on XDA so I'm hoping you guys might be able to provide some help.
Thanks!!
-- Jim
Just to add to this (and to hopefully give this a little bump), I forgot that the same problem also exists with Google Voice... when I'm at home, I usually can't listen to my voicemails through the widget unless I get off the wireless and go to 4G.
Any thoughts anyone?
-- Jim
jimmyj352 said:
Just to add to this (and to hopefully give this a little bump), I forgot that the same problem also exists with Google Voice... when I'm at home, I usually can't listen to my voicemails through the widget unless I get off the wireless and go to 4G.
Any thoughts anyone?
-- Jim
Click to expand...
Click to collapse
Do other internet activities work fine on ur phone? Such as web surfing, watching youtube vids etc?
And another thing is that rooting and unlocking tends to break some software related stuffs in stock roms, and the sync issue might be related as well. I suggest that u try a custom rom and see if the problem persists. Hope that helps
geoworld_200 said:
Do other internet activities work fine on ur phone? Such as web surfing, watching youtube vids etc?
And another thing is that rooting and unlocking tends to break some software related stuffs in stock roms, and the sync issue might be related as well. I suggest that u try a custom rom and see if the problem persists. Hope that helps
Click to expand...
Click to collapse
Thanks, geoworld_200 - yes, all other Internet functions work just fine. In fact, I can go to the YouTube in Chrome on the phone and it works just fine, just not the app. Thanks for the thought - I'm actually a really big fan of CyanogenMod, but I'm not ready to go to it yet on this phone as the stock camera app is extremely good and I use it a lot. Any other thoughts?
-- Jim
Why are you rooted? Are you using an ad-blocker? If yes, disable it, reboot, and try again. I've seen some of Google servers end up on adblocking lists.
polobunny said:
Why are you rooted? Are you using an ad-blocker? If yes, disable it, reboot, and try again. I've seen some of Google servers end up on adblocking lists.
Click to expand...
Click to collapse
Polobunny, that's something I didn't think of, but no I don't use an ad-blocker. I'm rooted for the backup abilities in Titanium Backup, the awesomeness of Greenify, and the ability to do small things (like rename sound files for the phone starting up or the camera shutter sounds). I like that idea though - I will try using Voodoo OTA RootKeeper to temporarily disable root when I get home. From another perspective though, that would be weird if it fixes the problem since it's only when I'm at my house... other WiFi connections work just fine. I will let you know what I find out.
-- Jim
jimmyj352 said:
Polobunny, that's something I didn't think of, but no I don't use an ad-blocker. I'm rooted for the backup abilities in Titanium Backup, the awesomeness of Greenify, and the ability to do small things (like rename sound files for the phone starting up or the camera shutter sounds). I like that idea though - I will try using Voodoo OTA RootKeeper to temporarily disable root when I get home. From another perspective though, that would be weird if it fixes the problem since it's only when I'm at my house... other WiFi connections work just fine. I will let you know what I find out.
-- Jim
Click to expand...
Click to collapse
I wasn't suggesting unrooting, merely disabling your ad-blocker, if you used one.
polobunny said:
I wasn't suggesting unrooting, merely disabling your ad-blocker, if you used one.
Click to expand...
Click to collapse
Well, it made me think... why not? That's one of the only differences between my phone and my wife's (the other is that I have a ton of apps on mine). I've only used Voodoo OTA RootKeeper one time, but it looks like it will do a temporary unroot, so I'll give it a shot.
As far as the ad-blockers, while I don't have one specifically installed, is it possible that one of my other apps might be causing a similar problem?
-- Jim
Not from the top of my head.
Can you check on your S3 if http://m.youtube.com works?
polobunny said:
Not from the top of my head.
Can you check on your S3 if http://m.youtube.com works?
Click to expand...
Click to collapse
I'm almost positive it works, but I'll double-check that for sure once I get home today.
-- Jim
jimmyj352 said:
I'm almost positive it works, but I'll double-check that for sure once I get home today.
-- Jim
Click to expand...
Click to collapse
I'm thinking this might be a DNS issue. You've done a lot of work already on your phone and changed your router, but I don't think you mentioned reseting your modem. That would be my next step, whether or not m.youtube.com works on your device.
polobunny said:
I'm thinking this might be a DNS issue. You've done a lot of work already on your phone and changed your router, but I don't think you mentioned reseting your modem. That would be my next step, whether or not m.youtube.com works on your device.
Click to expand...
Click to collapse
That got me thinking a little bit as well... I returned the cable modem I had to Time Warner in January (2013) and replaced it with a Motorola SURFboard SB6141 that I bought. I just logged in and checked the stats on it and everything looks in the normal range. I'm not 100% sure, but I'm pretty confident that I've been having the problem since before the modem was swapped out.
When you say "reset the modem," are you talking about rebooting it or are you talking about resetting the configuration on it? I'm fine with either, just asking. The number show that it's been up for 31 days. The thing that keeps prodding me though is that their are no problems from at home on my wife's phone.
DNS is an interesting thought that might make the most sense... but more so a problem with it on my phone than anywhere else. Right now, my NETGEAR wireless router is dishing out the DHCP info and gives out Time Warner's DNS server addresses. I had Google's in there for a while, but changed them at one point thinking this might be related.
Is it possible that I have a bad HOSTS file entry or something when I connect to the WiFi at home? Does anyone know if the YouTube, Google+, and Google apps connect to different names or IP addresses than the mobile sites? If so, maybe I can try pinging those names or IPs that the apps go to for testing (assuming the mobile sites work fine).
Thanks!
-- Jim
jimmyj352 said:
That got me thinking a little bit as well... I returned the cable modem I had to Time Warner in January (2013) and replaced it with a Motorola SURFboard SB6141 that I bought. I just logged in and checked the stats on it and everything looks in the normal range. I'm not 100% sure, but I'm pretty confident that I've been having the problem since before the modem was swapped out.
When you say "reset the modem," are you talking about rebooting it or are you talking about resetting the configuration on it? I'm fine with either, just asking. The number show that it's been up for 31 days. The thing that keeps prodding me though is that their are no problems from at home on my wife's phone.
DNS is an interesting thought that might make the most sense... but more so a problem with it on my phone than anywhere else. Right now, my NETGEAR wireless router is dishing out the DHCP info and gives out Time Warner's DNS server addresses. I had Google's in there for a while, but changed them at one point thinking this might be related.
Is it possible that I have a bad HOSTS file entry or something when I connect to the WiFi at home? Does anyone know if the YouTube, Google+, and Google apps connect to different names or IP addresses than the mobile sites? If so, maybe I can try pinging those names or IPs that the apps go to for testing (assuming the mobile sites work fine).
Thanks!
-- Jim
Click to expand...
Click to collapse
Simply reboot it, not reset the configuration my bad.
You can use Google DNS servers on your router. This would absolutely rule out that your TimeWarner DNS servers are messing up with your stuff.
I wouldn't think it would be HOSTS file issue, unless you changed something to it yourself. Even more so if it works on mobile data.
As for YT, G+ and Gapps, they use a mesh of different servers so it's a bit hard to direct you more clearly. They all use the range 184.150.x.x as far as I'm aware though.
So all in all, try rebooting your modem. Might as well unplug the router when you do so. If it works after, then yay. If not, try using Google DNS.
polobunny said:
Simply reboot it, not reset the configuration my bad.
You can use Google DNS servers on your router. This would absolutely rule out that your TimeWarner DNS servers are messing up with your stuff.
I wouldn't think it would be HOSTS file issue, unless you changed something to it yourself. Even more so if it works on mobile data.
As for YT, G+ and Gapps, they use a mesh of different servers so it's a bit hard to direct you more clearly. They all use the range 184.150.x.x as far as I'm aware though.
So all in all, try rebooting your modem. Might as well unplug the router when you do so. If it works after, then yay. If not, try using Google DNS.
Click to expand...
Click to collapse
Thanks! I'll give that a shot and let you know!!
-- Jim
jimmyj352 said:
Thanks, geoworld_200 - yes, all other Internet functions work just fine. In fact, I can go to the YouTube in Chrome on the phone and it works just fine, just not the app. Thanks for the thought - I'm actually a really big fan of CyanogenMod, but I'm not ready to go to it yet on this phone as the stock camera app is extremely good and I use it a lot. Any other thoughts?
-- Jim
Click to expand...
Click to collapse
Is your bootloader unlocked?
geoworld_200 said:
Is your bootloader unlocked?
Click to expand...
Click to collapse
Hi geoworld - yes, the bootloader is unlocked.
As a side note, I got home today and of course wasn't having the problem. Regardless, I rebooted the modem (and router) as polobunny suggested. I also changed the DNS servers to be Google's DNS instead of the ISP's. Now I'm just waiting for the problem to happen again.
-- Jim
jimmyj352 said:
Hi geoworld - yes, the bootloader is unlocked.
As a side note, I got home today and of course wasn't having the problem. Regardless, I rebooted the modem (and router) as polobunny suggested. I also changed the DNS servers to be Google's DNS instead of the ISP's. Now I'm just waiting for the problem to happen again.
-- Jim
Click to expand...
Click to collapse
So is the problem solved now?
geoworld_200 said:
So is the problem solved now?
Click to expand...
Click to collapse
I don't know yet - like I mentioned in the original post, it's an intermittent issue that happens MOST of the time, but sometimes it does work. Unfortunately, it worked fine when I got home yesterday before I even made any changes so it's hard to tell if any difference was made. If it's not going to work again, I will know pretty quickly (next day or two) since that's how often it was happening. I'll keep the thread open for a few more days and update the post as I'm testing every day.
-- Jim
Last night and this morning I had no problems with Google+ or YouTube when I tested... not sure if this is a good thing or not. I hope the problem is resolved, but I still want to wait another day or so to be sure. I'll keep you posted.
-- Jim
geoworld_200 said:
So is the problem solved now?
Click to expand...
Click to collapse
So things were going OK, but now I had something a little unusual... the problem happened again with Google+: "Can't load data. Check your connection"
I then went to the YouTube app and it took a loooooong time but eventually loaded. I then went back to Google+ and it loaded OK.
I'm confused.
-- Jim

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