[Q] Apps wont retain their data or remain frozen after reboot - Android Q&A, Help & Troubleshooting

These forums have been invaluable to me. You guys amaze me. If you could help with this, I would be forever grateful.
Phone: Verizon Galaxy S3, rooted, CM10.2
Problem: I have suddenly run into a problem where only some of my apps (1) do not retain any of their data after a reboot and (2) do not stay frozen (I've tried freezing with Titanium, Lucky Patcher, Root Uninstaller Pro, etc.) after rebooting (they do keep their data and remain frozen until I power my device off). ONLY the apps I installed on or after about two weeks ago have this problem (i.e. apps installed before that do not have this problem). So basically every time I reboot my phone apps installed over the last two weeks look like I've never used them (for example, a notepad app that I used extensively before rebooting shows no notes).
Solutions Attempted (without success obviously):
1.) Uninstalling problematic apps, rebooting phone and reintalling
2.) Doing a full factory reset via CWM recovery, wiping all caches, and restoring a nandroid backup that was taken before this problem arose.
Question: Is there anything that I can do to resolve this problem or do I need to get a new phone?
Thanks,
Jenna

After doing more research, I should probably also add that none of my apps are (or ever have been) installed on my sd card via any app-to-sd card-type app.

No ideas?

Related

[Q] Messy restore - Mybackup Root problem?

I've always used MyBackup Root to backup and restore my apps when going from ROM to ROM and never had a problem. Recently I backed up my apps (NOTE: I NEVER backup system apps, just user/third-party apps and the only system data I back up is calendar data) in a 2.2 ROM (Trigger) in order to flash a 2.2.1 one (Bi-Winning) without issues. I flashed the new ROM and proceeded to restore the apps using MyBackup, again with virtually no problems, everything went smoothly and the market apps had their links restored, etc.
However when I started using my apps, most of them had weird problems. Some were force closing, others had missing data or no data at all, and some were simply broken. I instantly lost track of what worked and what didn't. I assumed this was caused by a bad flash so I re-downloaded the ROM and flashed it again making sure I followed all the instructions to the letter. Then I restored everything again and all of my apps were behaving the same way. This isn't the case if I delete then reinstall an app using Market or another source that is not MyBackup.
After freaking out/****ting bricks/etc, I started looking for ways to deal with the problem. This is what I've done so far:
- Used a 1-week old MyBackup folder that had worked before when I went from Bionix to Trigger. (Failed: Similar, if not the same, results)
- Flashed Trigger again and both folders failed.
- Flashed a different ROM (phiremod) and tried both folders. Fail again.
I'm about to delete my folders, start from scratch with no app data, and use Titanium Backup from now on. Has anyone had similar problems?
Just thought I'd give an update since this has gotten over 90 views.
I started from scratch ever since and have been using Titanium Backup Pro. I've switched to many 2.2.1 and 2.2 ROMs so far without issues and all of the restores have been flawless.

[Q] Titanium Backup Restore Problem

First let me say that I never ran into this problem on my Galaxy Nexus.
On my Note 2 I'm running Beans 2, rooted and unlocked bootloader.
Before I flashed the ROM I created two flashable .zip files with TiBu, one for the app, and one for my backed up apps.
After flashing the ROM, I booted the system, went back to recovery and flashed the .zip for the app.
Then I rebooted the system and opened TiBu. It asked me if I wanted to restore the previous Device ID, which I did, then it rebooted.
Then I went back into recovery and flashed the .zip for the backed up apps.
Rebooted the system and my apps were restored. The problem is that many of them don't work. Not all, but many will FC and require uninstalling and reinstalling from the PlayStore. After that they work.
Anyone run into this problem? Some examples are Netflix and Opera Browser. I've had about five or six others.
I had the same problem with Revision 3, before Beans 2.
Thanks.
By the way, all the apps were initially installed onto the Note 2 from the playstore.
I usually use TiBu and just do a batch restore(there's a little check box at the top right of home screen) and then just check the box to only restore apps (not apps + data), then I'll uncheck all and only select the ones I want to restore.
If there are a few that I want to try and restore data on, I'll do that on the next batch restore, and just leave apps + data checked...but keep in mind sometimes it doesn't properly restore data(and sometimes it doesn't even restore the app. If it's restored but not working properly, a lot of times you can just clear the data on the app in the application manager.
Hope that helps, I've never tried your method but it sounds like it restores EVERYTHING including system apps, which wouldn't be the best way to do it.
Sent from my unlocked & underclocked Galaxy Note 2
try this
Izord said:
First let me say that I never ran into this problem on my Galaxy Nexus.
On my Note 2 I'm running Beans 2, rooted and unlocked bootloader.
Before I flashed the ROM I created two flashable .zip files with TiBu, one for the app, and one for my backed up apps.
After flashing the ROM, I booted the system, went back to recovery and flashed the .zip for the app.
Then I rebooted the system and opened TiBu. It asked me if I wanted to restore the previous Device ID, which I did, then it rebooted.
Then I went back into recovery and flashed the .zip for the backed up apps.
Rebooted the system and my apps were restored. The problem is that many of them don't work. Not all, but many will FC and require uninstalling and reinstalling from the PlayStore. After that they work.
Anyone run into this problem? Some examples are Netflix and Opera Browser. I've had about five or six others.
I had the same problem with Revision 3, before Beans 2.
Thanks.
By the way, all the apps were initially installed onto the Note 2 from the playstore.
Click to expand...
Click to collapse
TiBu is one of my favs...
don't do the zip. Just backup all app. Put them on the SD card. You can choose that by going into settings and changing the folder where they reside. The boot into android install both tibu and tibu pro then restore missing apps.
I did this tens of time ( I have severe fla****is) never failed. Takes longer but works for me.
Abe
sleevasteve said:
I usually use TiBu and just do a batch restore(there's a little check box at the top right of home screen) and then just check the box to only restore apps (not apps + data), then I'll uncheck all and only select the ones I want to restore.
If there are a few that I want to try and restore data on, I'll do that on the next batch restore, and just leave apps + data checked...but keep in mind sometimes it doesn't properly restore data(and sometimes it doesn't even restore the app. If it's restored but not working properly, a lot of times you can just clear the data on the app in the application manager.
Hope that helps, I've never tried your method but it sounds like it restores EVERYTHING including system apps, which wouldn't be the best way to do it.
Sent from my unlocked & underclocked Galaxy Note 2
Click to expand...
Click to collapse
No the .zip flash restore was implemented a month or two ago. It takes your app + app data backups and creates a flashable zip. Worked perfect on the Gnex. It doesn't do system apps, unless you included them in your backups. Like I said I noticed it on Netflix and Opera and some other downloaded apps.
sleevasteve said:
I usually use TiBu and just do a batch restore(there's a little check box at the top right of home screen) and then just check the box to only restore apps (not apps + data), then I'll uncheck all and only select the ones I want to restore.
If there are a few that I want to try and restore data on, I'll do that on the next batch restore, and just leave apps + data checked...but keep in mind sometimes it doesn't properly restore data(and sometimes it doesn't even restore the app. If it's restored but not working properly, a lot of times you can just clear the data on the app in the application manager.
Hope that helps, I've never tried your method but it sounds like it restores EVERYTHING including system apps, which wouldn't be the best way to do it.
Sent from my unlocked & underclocked Galaxy Note 2
Click to expand...
Click to collapse
abe_cedar said:
TiBu is one of my favs...
don't do the zip. Just backup all app. Put them on the SD card. You can choose that by going into settings and changing the folder where they reside. The boot into android install both tibu and tibu pro then restore missing apps.
I did this tens of time ( I have severe fla****is) never failed. Takes longer but works for me.
Abe
Click to expand...
Click to collapse
Yeah, me too. I started doing the zip restore when it came out. Faster to do it in recovery. But I've done it the old way like you said too. Have you restored any apps on your Note 2 yet? Since unlocking the bootloader and flashing Beans?
old way
Izord said:
Yeah, me too. I started doing the zip restore when it came out. Faster to do it in recovery. But I've done it the old way like you said too. Have you restored any apps on your Note 2 yet? Since unlocking the bootloader and flashing Beans?
Click to expand...
Click to collapse
Yes,
and they work like a champ.
I am picky with the aroma settings, so I had to flash 5-6 times beans rel 2 till I got it to my likings.
Each time used the old tibu restore missing apps and data feture. Really nice.
The zip file is cool but if something is wrong with only one app, why mess all of them.
my take.
Abe
The only issue I've had so far with TiBu is restoring my Snote notes. After a reboot can see them (thumbnails) in the business folder, but soon as I click on it the stupid thing goes through a sync and all my notes vaporize.
Root, unlocked, Rev3 ROM. Tried Beans, but wasn't crazy about the ICS graphics.
Did you get this fixed? I ran into some trouble with trying to transfer Opera and Opera Mini onto another device. It transfers my bookmarks, speedial and open pages, so some amount of user data is there. But its missing my login information and feeds and adds the standard speeddials after my own (this actually happens on the source device to, creating a backup changes the source). Whats going on there?
I'm sure it worked before Android 5.1.
Old Skool.....
nurps said:
Did you get this fixed? I ran into some trouble with trying to transfer Opera and Opera Mini onto another device. It transfers my bookmarks, speedial and open pages, so some amount of user data is there. But its missing my login information and feeds and ands the standard speeddials after my own (this actually happens on the source device to, creating a backup changes the source). Whats going on there?
I'm sure it worked before Android 5.1.
Click to expand...
Click to collapse
I've always done it the old skool was as well. It's more time consuming but I prefer to keep the rom flashes as clean as possible to help pick out bugs from non-bugs.
I always just restore the apps (no data) - then put in the time getting everything set up again.
Answering a question about how to do something with "I dont do it" isnt really helping.

[Q] Random bootloop, backup restore caused a mess of broken apps

Ok, so I have a Sprint Evo 3D with S-Off and the SmoothCriminal rom and 4ext touch recovery (stuck on RC3 because there is no way to install a recovery image anymore without having the device working in the first place).
Last night for no reason the UI started endlessly rebooting, so I decided to just reboot...... and my phone kept boot-looping from then on.
Not wanting to lose all of my data I perform an advanced nandroid backup of all of the partitions separately so I could take a closer look and see what might cause it to boot properly again.
Turns out for some reason the /data/system/sync folder was the problem, removing this causes the phone too boot again after wiping and restoring the data partition with that folder removed from the nandroid backup.
Problem is, I seem to have lost permissions or whatever the term would be for ANY app that didn't come with the rom or had been updated since, I have to delete my account, then re-add it, then uninstall and reinstall EVERY app.
First of all, isn't the sync folder just a temporary cache for data to sync to your accounts? Why would that cause a bootloop and it's removal fix it? And second, why would removing it make me lose all of the equivalent of my "licenses" for every app? Is there any easy way to fix this?
Sorry I don't have an answer to your main question, but do you not have your apps backed up with titanium (or another) that you can easily restore from?
I didn't have a backup from before it started bootlooping, no. Plus its not like I can run Titanium if all I can access are the bootloader and recovery, not the main OS.
And also, I have another problem now. All the system apps I cannot update because of the license conflict thing, and unlike the other apps I cannot just uninstall and reinstall them to fix it, since they are system apps. Just updating doesn't work either.

[Q] All apps crash after installing rom update

Hey guys, I have the ViperX+ 2.0.1 rom, but my problem is not really about the rom itself.
A week ago the ota update got released, so I made a backup and installed t, but as I already expected it there was
the same problem I had before: After loading and adjusting all apps it loads my wallpaper, but after that all apps crash,
so I have to turn the phone off by pressing the power button. This is caused by the app LuckyPatcher. In LuckyPatcher
there's a feature which installs a modded playstore, when I installed it for the first time restarted the device but after booting
all apps kept crashing, so I had to restore a backup, then I changed the modded playstore version and it worked fine.
Now back to the ota update problem: I installed the original play store with luckypatcher and removed the app,
then I installed the update and all apps crashed again, so removing luckypatcher doesn't help anymore
(restored the data via backup again). Have you guys any idea how to fix this, cause my latest backup is a few months old..
Or should I just backup my data and do a full wipe? If yes what should I backup in TWRP (only data or boot too,
cause I don't know which of them contains the broken files), or use something like Titanium Backup. I don't mind if I have to set
all the options and tweaks manually again, I just want to keep my files (music, pics, apps, etc.),
so which way would you recommend me? Thanks in advance
Tazmaniiac said:
Hey guys, I have the ViperX+ 2.0.1 rom, but my problem is not really about the rom itself.
A week ago the ota update got released, so I made a backup and installed t, but as I already expected it there was
the same problem I had before: After loading and adjusting all apps it loads my wallpaper, but after that all apps crash,
so I have to turn the phone off by pressing the power button. This is caused by the app LuckyPatcher. In LuckyPatcher
there's a feature which installs a modded playstore, when I installed it for the first time restarted the device but after booting
all apps kept crashing, so I had to restore a backup, then I changed the modded playstore version and it worked fine.
Now back to the ota update problem: I installed the original play store with luckypatcher and removed the app,
then I installed the update and all apps crashed again, so removing luckypatcher doesn't help anymore
(restored the data via backup again). Have you guys any idea how to fix this, cause my latest backup is a few months old..
Or should I just backup my data and do a full wipe? If yes what should I backup in TWRP (only data or boot too,
cause I don't know which of them contains the broken files), or use something like Titanium Backup. I don't mind if I have to set
all the options and tweaks manually again, I just want to keep my files (music, pics, apps, etc.),
so which way would you recommend me? Thanks in advance
Click to expand...
Click to collapse
You should wipe / factory reset before you install any ROM. These apps you're loading, how are you loading it ? Through backup or play store ? Is it system apps or downloaded apps ?
Sent from my HTC One X+ using Tapatalk
XAlexander_AlexanderX said:
You should wipe / factory reset before you install any ROM. These apps you're loading, how are you loading it ? Through backup or play store ? Is it system apps or downloaded apps ?
Sent from my HTC One X+ using Tapatalk
Click to expand...
Click to collapse
By loading apps I mean the usual process after booting the phone, it says ''Android wird aktualisiert'' (Android gets updated).
*edit: I guess fixing the problem would be much more complicated than performing a full wipe, so which way to backup my data (as written in the main post) would you recommend me?
Tazmaniiac said:
By loading apps I mean the usual process after booting the phone, it says ''Android wird aktualisiert'' (Android gets updated).
Click to expand...
Click to collapse
Do a factory reset from TWRP. You will lose your text messages and apps ect. If you don't want to go through the process of re-downloading your apps, you can use titanium backup and backup apps but not app data (not recommended). Flashing roms without doing a wipe/factory reset = hot mess. Unless otherwise said no wipe needed.
Edit just keep check of the Rom discussion to see if anyone has the same problem. Try wiping then install 2.01 make a complete boot then install ota
Sent from my HTC One X+ using Tapatalk

[Q] Recover app data

Update:
I've done some more research about this problem and tried the adb backup as described here [GUIDE] Full Phone Backup without Unlock or Root and then extract the data using this guide [GUIDE] How to extract, create or edit android adb backups.
Then I found out the backups of the non working apps contains no app data at all. For the working apps, the app data was included. This is the same issue as with Helium, but Helium uses the same way to make the backup as far as I understood.
My conclusion is that something must have happen to the app data when update was triggered, and therefore I guess there is no way to get it back.
Well the positive side of it, I lost my game progress in Candy Crush Saga, so at least I'm done with that. Not starting it all over again.
*****
Hi.
I have a Samsung Galaxy Tab 8.9 (GT-P7320) with Android version 4.0.4 (not rooted).
Some weeks ago, the device freeze during use, and I have to restart by holding down the power button. It took much longer time to start up than usual, therefore I tried another restart (during startup). I probably shouldn't have done this, because this seems to trigger some kind of updating and afterwards a lots of things seems to be back at factory default (icons on start screen, wallpaper etc).
But the data on the internal SD card storage was intact, and all my apps was still installed. But most of the apps was unable to start. It gives a message "Unfortunately, <app name> has stopped". I have found out that if I reinstall the app through Play Store, the app starts working again, but all the settings and data for the app is lost.
I have only so far done this with the apps with no important data or settings, and tries to find out if there is a way to make a backup of the app data before reinstalling the app. I have tried Helium, and it seems to back up the data, but when restoring it's still the same error message. If I try Helium on one of the apps I have reinstalled, it seems to work fine to restore these (incl app data).
I'm no expert on Android but could it be some kind of permission problems? It's very annoying that Android doesn't have a better solution to make backup of app data. Some apps store the app data on the SD card, for example Bad Piggies, and for this app, I copy the app data folder to my computer, reinstalled, and copy the app data back and everything works fine. But the problem is that most apps doesn't store the data on the SD card.
I understand that by rooting the device I will maybe get access to the app data folders, but rooting is not an option.
So my question is, is there another way to get my app data back?
I have read a little about the way Helium works to get access to the app data without root by using some developer features. Would it be possible to get access to the app data on my device, by connecting it to my computer and then use some kind of developer access?
I have also looked at Samsung Kies, but as far as I understand it's not possible to use this to make backup of app data.
I would be glad for any help regarding this issue, and still if there is no way to get the data back, I would like to know.

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