So I have a T-Mobile galaxy note 3 that I switched to a metro pcs Sim card.. The phone is unlocked and has been working fine ever since, until a few days ago. The 4G LTE symbol on the notification bar has completely disappeared. And now I can't access any internet connection or make or take phone calls, message. Etc. I thought it was a Sim card problem but after inserting a new Sim card I get the same disappointing problem. Metro PCS tried changing the ASN network connection to make sure but I hot nothing. However when I shut my phone off several times and turn on the plane mode on and off several times as well the 4g LTE turns back on for a few hours before losing connection again. Can anyone help me with this issue or has anyone incurred similar issues?
litheboss91 said:
So I have a T-Mobile galaxy note 3 that I switched to a metro pcs Sim card.. The phone is unlocked and has been working fine ever since, until a few days ago. The 4G LTE symbol on the notification bar has completely disappeared. And now I can't access any internet connection or make or take phone calls, message. Etc. I thought it was a Sim card problem but after inserting a new Sim card I get the same disappointing problem. Metro PCS tried changing the ASN network connection to make sure but I hot nothing. However when I shut my phone off several times and turn on the plane mode on and off several times as well the 4g LTE turns back on for a few hours before losing connection again. Can anyone help me with this issue or has anyone incurred similar issues?
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When it switches off, what does the status bar symbol look like and what does it say in Settings > About Phone > Status? Have you modded the phone at all? Gotten any recent updates? Changed the modem or rom? Could possibly be the SIM card reader itself. If so, that is an easy, and relatively inexpensive fix.
es0tericcha0s said:
When it switches off, what does the status bar symbol look like and what does it say in Settings > About Phone > Status? Have you modded the phone at all? Gotten any recent updates? Changed the modem or rom? Could possibly be the SIM card reader itself. If so, that is an easy, and relatively inexpensive fix.
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Click to collapse
The status symbol only shows the bar icon that shows it does have a signal but nothing else except time abd battery life. I can't currently check Settings > About Phone > Status since the phone is currently running so it'll show a positive connection. Unfortunately the phone itself is my only current means of using internet (this forum). And how can I check/ fix the sim card reader?
Never modded or messed with either
Related
Whenever I go to underground parking or roam, then phone will sometimes never get connected again - just saying "emergency calls only" in the display instead of operator name. I can get connected to the network again by doing airplane mode on/off, but this is a huge hassle as it can take hours for me discover that the phone has went into its not wanting to reconnect to network mode.
This was first day out the the box, nothing done with the phone. Tried recover to factory reset, same issue still. Is the phone simply broken? It's not a SIM card issue, works great with old WinMobile. I have a Samsung Gio.
I did a search, but wasn't able to find any relevant threads. So if I missed something, please point me in the right direction.
My problem is that earlier this morning, my data ceased working. The notification bar shows 3G (sometimes even 4G), but I cannot get anything to load or refresh. The data arrows are indicating that while data can go "up", it isn't coming "down". I'm not sure what happened, as I wasn't doing anything out of the ordinary when this happened. I've got a decent signal in terms of bars as well, at least 2 or 3. Even given that, the data connection does appear to drop and then come back a few seconds later, but the behavior is the same: no internet.
I am S-OFF, global radios I believe, and when this first happened I was running the "le n00b" CM9 kang (which I've been running since yesterday morning with only intermittent data drops and no other problems). After a while of no data, resetting the radios via airplane mode toggle, a reboot, full shut down and restart, I restored a nandroid of the sense-based Vigor360 ROM, which had never had any data issues, but the same behavior is happening. Notification bar shows a decent signal, 3G/4G, but no data. After that, I powered down and pulled the battery, sdcard & sim card, left them out for a minute, put it all back together, powered back up, but still no data.
tl;dr: notification bar shows 3G/4G and decent signal, but I'm getting absolutely no data.
I've confirmed with a co-worker who's also on Verizon that their data is working, so it doesn't seem to be tower/network related. Anyone seen anything like this before? If so, what's the prognosis?
UPDATE: I was in Vigor360 with no data, and kept digging around XDA's wonderful search function, and found someone with a similar issue (though nothing about 3G/4G being in the notification bar) and they updated their PRL via *228. I did that, data seemed to come back. So I took a chance and restored my "le n00b" CM9 nandroid, and so far I've got data! Editing this post using that connection right now! I'll update further if I drop data again or discover any new relevant info.
the *228 wont do anything for us now that we have 4g and the sim card updates the prl when there is a new one. that was the old way to force a prl on 3g only so i think that was only a coincidence that data came back.
you might have a bad sim card. what you can do to test is put it in wifi mode and surf the web. if that works then its not the radio.
thing you can try to do:
remove the sim card and boot the phone. wait for it to fully boot and it say there is no sim detected. turn of the phone and put your card back in. then boot into recovery and wipe dalvik cache and boot the phone like normal.
synisterwolf said:
the *228 wont do anything for us now that we have 4g and the sim card updates the prl when there is a new one. that was the old way to force a prl on 3g only so i think that was only a coincidence that data came back.
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Perhaps, but that was the line of demarcation between data not working to it working. Plus, the data speed seemed even faster than normal for the respective signal strength. Either way, I'm just happy it's working.
you might have a bad sim card. what you can do to test is put it in wifi mode and surf the web. if that works then its not the radio.
thing you can try to do:
remove the sim card and boot the phone. wait for it to fully boot and it say there is no sim detected. turn of the phone and put your card back in. then boot into recovery and wipe dalvik cache and boot the phone like normal.
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Click to collapse
Thanks - I'll keep this in mind if it happens again. I was able to use the internet normally on wifi.
check your APN
You probably know -
You can always RUU back to stock to have a working phone
Hi Friends,
I am new to rezound community, I just bought a used Rezound. My primary phone till now is myTouch 4G Slide rooted, unlocked running custom roms.
Three things i find amazing with Rezound is its Screen, beats audio which works also with my Klipsch on stock music player & the community support it gets (So many roms and mods) :good:
Am still a noob for rezound and trying to learn things as fast as i can so please help me if you are aware about any of the problems and its solutions.
I am having some issues with the phone.
First info about my Phone:
I am currently Fully stock, unrooted, locked bootloader.
VIGOR PVT SHIP S-ON RL
HBOOT-2.27.0000
RADIO-2.22.10.0801r/2.22.10.0803r
OpenDSP-v14.6.0.7708.00.0507
eMMC-boot
Aug 6 2012,19:24:37
Software No: 4.03.605.2 710RD
kernel version: 3.0.16-g480e1b0
Android : 4.0.3
Sense: 3.6
When i got the phone it was on HTC screen bootloop, with stock HBOOT-2.10.0000 & RADIO-0.95.00.1017_2r/0.95.00.1013r & locked bootloader.
I updated the phone with RUU 4.03.605.2 using PH98IMG.zip from android police.
I will always use it in GSM network only and preferably Stock rom (With root) for next couple of weeks. Phone will be used in India on 900mhz & 1800mhz bands & 2100mhz for UMTS & 3g.
Here are the issues i am facing:-
1) Even after i select GSM mode or Global Mode it doesn't register on network automatically. I have to manually press "Select Network Automatically" & reboot every-time for it to register network. Sometimes it registers on network only in GSM mode and sometimes only on Global mode. Solutions?
2) Data (3g) Sometimes works sometimes doesnt work. Normally in all phones APN settings of the network provider are added and selected by default when the sim is inserted. But here i have to manually save APN settings everytime. Why doesn't it take automatically from sim or network?
3) Stock Wifi Hotspot doesn't work, Error says "You need a verizon sim for this service". Any way to make the stock wifi hotspot functionality to work without verizon simcard or any third party apps?
4) There is an annoying always on lockscreen notification saying "This Sim card is from an unknown source". Any way to remove it ?
5) The phone sometimes lags a lot or doesnt respond or just turn of abruptly even when no apps are running in background. Only fix is the battery pull reset. Any better solution ? Will removing Verizon crapware improve anything ?
6) Yest nite before going to bed i switched off the phone. In the morning when i tried to turn it on, it wouldn't turn on. So i thought may be i would have forgotten to turn it off & plugged in the charger to see if the battery was empty, the phone wudn't charge nor the charging notification light turned on. So i again did a battery pull reset and the phone turned on, with 80% battery remaining. It started with the phone setup screen. I just don't know what happened, any ideas or solutions ?
7) I am unable to make or receive calls in global mode, It gives an error "The process com.android.phone has stopped", loses network & reboots with just 1-2 network bars after reboot. USSD code from dialer runs without issues. (BTW i can receive & make calls in GSM/UMTS mode) Its confusing that it doesnt work in global mode but works in GSM/UMTS mode.
If there are other known issues in gsm /global mode in stock rom which i am unaware of please suggest solutions for that as well.
Hope I didn't repeat questions for any problems already solved, If so please point me to the right thread of the solutions.
Thanks a lot guys.
You can try to root and install custom rom or stock rom and see if it fixes it..
NilayS said:
1) Even after i select GSM mode or Global Mode it doesn't register on network automatically. I have to manually press "Select Network Automatically" & reboot every-time for it to register network. Sometimes it registers on network only in GSM mode and sometimes only on Global mode. Solutions?
2) Data (3g) Sometimes works sometimes doesnt work. Normally in all phones APN settings of the network provider are added and selected by default when the sim is inserted. But here i have to manually save APN settings everytime. Why doesn't it take automatically from sim or network?
3) Stock Wifi Hotspot doesn't work, Error says "You need a verizon sim for this service". Any way to make the stock wifi hotspot functionality to work without verizon simcard or any third party apps?
4) There is an annoying always on lockscreen notification saying "This Sim card is from an unknown source". Any way to remove it ?
5) The phone sometimes lags a lot or doesnt respond or just turn of abruptly even when no apps are running in background. Only fix is the battery pull reset. Any better solution ? Will removing Verizon crapware improve anything ?
6) Yest nite before going to bed i switched off the phone. In the morning when i tried to turn it on, it wouldn't turn on. So i thought may be i would have forgotten to turn it off & plugged in the charger to see if the battery was empty, the phone wudn't charge nor the charging notification light turned on. So i again did a battery pull reset and the phone turned on, with 80% battery remaining. It started with the phone setup screen. I just don't know what happened, any ideas or solutions ?
7) I am unable to make or receive calls in global mode, It gives an error "The process com.android.phone has stopped", loses network & reboots with just 1-2 network bars after reboot. USSD code from dialer runs without issues. (BTW i can receive & make calls in GSM/UMTS mode) Its confusing that it doesnt work in global mode but works in GSM/UMTS mode.
If there are other known issues in gsm /global mode in stock rom which i am unaware of please suggest solutions for that as well.
Hope I didn't repeat questions for any problems already solved, If so please point me to the right thread of the solutions.
Thanks a lot guys.
Click to expand...
Click to collapse
1) Did you try the *#*#4636#*#* menu to change modes? Also, a reboot is commonly required when changing these settings, Global Mode enables all radios (LTE/CDMA/GSM/HSPA) with a Verizon SIM, GSM only enables GSM & HSPA on any SIM, GSM is probably the one you need.
2) The Rezound requires you to manually input APN information, sorry, just the way it is. Also, the 3G (HSPA/UMTS) radios in the Rezound are fairly weak, even standing right next to a tower you sometimes will not get 3G, but Edge is very reliable.
3) That is Verizon locked service, you would have to root and use a 3rd party tool, or a custom ROM.
4) Not in a stock ROM, the stock ROM is intended for Verizon users only so any other SIM will show that, an custom ROM can correct this.
5a) This is unusual actually, the stock ROM is fairly stable, although the underlying VZW services not being able to connect could cause issues.
5b) Not likely, you could remove the apps, but the underlying services will still be there. A custom ROM may be able to correct this.
6) Try disabling "Fastboot" in the Security settings menu. This is not adb fastboot, it is an HTC mode where shutting down/rebooting only does a partial shutdown to improve boot times. You will know you found the right option when you see something like "Enabling this option may interfere with the use of some market applications" and it is enabled by default.
7) Again, this is a Verizon phone... to Verizon a "Global Mode" phone will have it's SIM and roam onto it's partners networks, therefore it really kind of needs a Verizon SIM to work properly in Global mode. You want the phone in GSM mode, not Global mode.
Some final thoughts... You may want to consider an unlocking the bootloader, installing custom recovery, and an 3rd party GSM capable ROM, there are several possibilities in the various development areas here, this will probably correct several of the issues you are having. Most ROMs over the last year or so have some support for GSM, just read the threads on the ROMs for more information.
To be honest, the Rezound is not a great GSM phone by any means... but depending on your needs it might work with some modifications.
Hi there,
I have this Android chinese phone which was given to me as a present, no manual.
My problem is that the phone has two SIM slots and after I turn the device on, it boots and tells me that 1 SIM is missing. What happens after that is that it recognizes the SIM card in the other slot and connects to my mobile provider but the connection lasts couple of minutes and than I have no signal for a while. After some time, the connection to my mobile provider works again, but after another couple of minutes, there is no signal again.
I presume that the phone wants to switch to the other SIM which is not there.
How can I turn off this switching from one to another SIM?
Or do you have any other idea what could be causing this (regular) disconnection.
Does anybody know how to enter in boot mode (or any other mode where I could influence this switching between the cards.
The phone does not have any installed app which I could use to influence this SIM-switching.
Thanks for any help/advice
Pavana
First of all I know it's a crap phone.
It is not my wifi that is the problem, it happens on all wifi networks.
I didn't drop the phone or anything like that.
I am running stock Android 6.0 (no root)
I previously used a hack from this website that involved putting code through MinimalADB to mount an sd card as the main storage as this phone doesn't support apps on sd card (Did after that hack!).
On my phone randomly when I am using my wifi the wifi stops working randomly. There is no warning and no sign except only the left arrow beside the wifi bars lights up (the bars are still full). Nothing at all will load. The only solution I have found to this problem is restarting my phone. As this happens usually after 10/15 minutes of using the phone it is beyond irritating. The Bluetooth also goes and even though it says I am still connected to my headphones no sound will transmit. Mobile data still works.
If anyone can help it will be super helpful.