Cracked Screen. No more Sony for me - Sony Xperia Z Ultra

Cracked my screen on my ultra yesterday. Dont know how it happened. Pulled it out of the pocket and found hairline cracks.
Had the Sony Z1 and same thing happened.
These Sony screens must be the worst quality in the high end business. What is extremely annoying is that the cracked screen makes the phone unreceptive to touch actions from your fingers. I was left stranded for a whole day with no communication.
Ive cracked my iphone screen previously but even with heavy cracks and iphone still works. A small hairline crack on a Sony however renders it useless. It is for this reason I am not going to buy another Sony phone.
I don't mind the fact it can crack but to crack randomly and not work at all after a crack is unacceptable. Looks like back to the Iphone or Note 4 for me.

Ukbondraider said:
Dont know how it happened. Pulled it out of the pocket and found hairline cracks.
Click to expand...
Click to collapse
Post a picture of it if you can, it's pretty easy to tell how the screen broke if you examine the cracks.

It really seems like this may be a production fault of a sizeable set of devices, while the rest are built better. I remember one person posting that Sony had acknowledged this to be a problem when a cracked phone was turned in for warranty repair and offered a free replacement. There's a bunch of articles about this. Seems to affect the Z2 as well, so I understand your decision. :/

I think it's such a shame - and I couldn't agree more.
I had the same thing happen to my Z2 while it was sitting on the bed, switched back to my Z Ultra now and I'm constantly worried about the same happening with that. It seems to be a common problem across all the z series phones which leads me to believe it's down to the crappy dragontrail glass they use, I wish they'd use gorilla glass. My one x screen went through hell, even had a coke can(340 grams!) fall square on the screen from an overhead shelf a meter and a half above and was fine (to my amazement).
I know people are going to say it's glass it can crack (well yes - no **** sherlock) but the Sony glass just cracks to easily, either that or their qc is awful. I have to admit I was a sceptic and assumed people were just being heavy handed until I experienced it first hand, and I baby all my devices.
It's a shame because I love the Sony devices but I don't want something I have to carry around in bubblewrap, hopefully the next gen Samsung/Htc phones are waterproof then I'll jump ship.
Thing is Sony know about the issue, watchdog UK covered it a year ago but whether they actually replace it under warranty is a complete lottery. I have insurance but it's still unnecessary hassle

Use an ultra thin case, solves potential cracks. It's all about the amount of pressure in the pocket. A device this thin and large is more prone to cracking, obviously. The Achilles heel is located at the power button... Babying this device is a must, requires attention and dedication

Thanks Buddy. I was about to buy a Sony Z Ultra, bcoz of its larger display. I am a rough user of phones. Even on some second hand sales sites, I found some ads selling cracked screen phones ( nobody buys such cracked screen phone but ie different issue). I shall settle for smaller screen phones. Bye.

Triflot said:
It really seems like this may be a production fault of a sizeable set of devices, while the rest are built better. I remember one person posting that Sony had acknowledged this to be a problem when a cracked phone was turned in for warranty repair and offered a free replacement. There's a bunch of articles about this. Seems to affect the Z2 as well, so I understand your decision. :/
Click to expand...
Click to collapse
Have not had a single issue on screen cracking or anything of my Z1 and I had it for almost a year now.

I also cracked mine
I cracked mine by wearing swim trunks that were just too small for this phone and I sat down with it in the pocket and that was that. But i love it so I bought another. And I have just now finished turning my broken Z Ultra into a media center via XBMC, and an MHL adapter. Im thinking of making a short guide soon because while the phone is useless without functioning touch input, the guts are stil powerful, and its a shame to let that processing power go to waste. This a very low power consuming device when compared to htpcs.

Yeah, I will be moving on to the Nexus 6 because of this. I love my ultra, but I am already on my second phone because my 1st cracked in my pocket. Two of my buddies also had their's crack in their pockets too. We are big guys that wear baggy pants, so it wasn't like too much added stress. I will keep my ultra, but will turn to the nexus 6 as my daily driver. Honestly I don't think it is a matter of if the screen on this ultra will crack, but a matter of when.

I suggest iron brick and abuse it silly

Related

Concerns buying Xperia Z

Dear XDA community,
This is my first post here, so I would like to start off by thanking all of the hard working, and amazingly talented, developers whom have improved many of my android devices; adding something new and fresh, and making it feel like a new device time after time.
After having an unfortunate accident with my Galaxy Note 2 – two unfortunate accidents actually, first I smashed the screen, and then I dropped it on the back cover, warping the whole device, forcing up the whole plastic frame, and making it unable to charge – quite a critical function, isn’t it – I am looking for a new phone to buy. Now rather than later.
When I saw the Xperia Z Ultra though, I fell in love. I love the design, I love the physical size, I love the slimness and I love the performance.
There are some things I am concerned about though. I would love any of you guys advice on this.
Build quality
I am seeing mixed opinions about the build quality of the Xperia Z Ultra, and the recent Xperia phones in general. On the one hand Sony itself is touting that the screen is extremely strong, which seems to be the case judging by the drop tests on YouTube. Then again there seem to be many threads on the lack of durability, and how the screen can suddenly crack.
I am also wondering how you guys solve the problem with the shatterproof film. On the one hand, it is a great idea, but on the other hand I would not want my phone to be full of scratches. Can one simply apply one of those tempered glass screen protectors over the screen for ultimate protection? Considering I am quite a clunse – this Note 2 is the first phone I have ever owned that surpassed 6 months of survival – I am quite possibly going to need all the protection I can get.
Water resistance
How does the touchscreen react to water? I have always used my smartphones under the shower. Ever since the capacitive touchscreens, they freak out when a certain amount of water hits the screen. The screen will zoom in and out, the keyboard will give all sorters of weird suggestions, or it will just stop working entirely. According to most sources the phone uses a regular capacitive display.
But does it fare any better when wet? Furthermore are there any screen protectors that you can use while regularly getting the phone wet?
Loudspeaker
Well, how loud can it go? I am currently using the note 2 which has pretty reasonable speaker. I use it while watching movies and listening to music in the shower, but I also enjoy the benefits of a properly loud ringtone.
Size
I am afraid to go this route again, but can this guy comfortably fit in one’s pocket? As far as the internet goes, once again, opinions are divided. Most of my jeans can comfortably fit, length wise, 1,5 passports. Does this mean, as I am theorizing, that the Ultra Z will fit too?
Availability
I am from the Netherlands, a small country in Europe you probably won’t know – or would for its legal drugs and prostitution + drinking age and epic parties, and I would love to buy this phone as soon as possible, since I currently do not have a functional phone. Sadly it will only become available on the 13th of September, and I am not even sure this is going to be the 4G LTE version.
Does anybody have any tips where I can buy this phone on a contract? Sadly paying full price on it isn’t an option at the moment. All my savings have, disappeared on many – and quite diverse – spending’s.
I appreciate your help and tips! I secretly hope I am going to be convinced to buy this amazing phone. Also sorry for my bad English – it is not my native language, and also my apologies for this rather long post.
Road Trip said:
Dear XDA community,
This is my first post here, so I would like to start off by thanking all of the hard working, and amazingly talented, developers whom have improved many of my android devices; adding something new and fresh, and making it feel like a new device time after time.
After having an unfortunate accident with my Galaxy Note 2 – two unfortunate accidents actually, first I smashed the screen, and then I dropped it on the back cover, warping the whole device, forcing up the whole plastic frame, and making it unable to charge – quite a critical function, isn’t it – I am looking for a new phone to buy. Now rather than later.
When I saw the Xperia Z Ultra though, I fell in love. I love the design, I love the physical size, I love the slimness and I love the performance.
There are some things I am concerned about though. I would love any of you guys advice on this.
Build quality
I am seeing mixed opinions about the build quality of the Xperia Z Ultra, and the recent Xperia phones in general. On the one hand Sony itself is touting that the screen is extremely strong, which seems to be the case judging by the drop tests on YouTube. Then again there seem to be many threads on the lack of durability, and how the screen can suddenly crack.
I am also wondering how you guys solve the problem with the shatterproof film. On the one hand, it is a great idea, but on the other hand I would not want my phone to be full of scratches. Can one simply apply one of those tempered glass screen protectors over the screen for ultimate protection? Considering I am quite a clunse – this Note 2 is the first phone I have ever owned that surpassed 6 months of survival – I am quite possibly going to need all the protection I can get.
Water resistance
How does the touchscreen react to water? I have always used my smartphones under the shower. Ever since the capacitive touchscreens, they freak out when a certain amount of water hits the screen. The screen will zoom in and out, the keyboard will give all sorters of weird suggestions, or it will just stop working entirely. According to most sources the phone uses a regular capacitive display.
But does it fare any better when wet? Furthermore are there any screen protectors that you can use while regularly getting the phone wet?
Loudspeaker
Well, how loud can it go? I am currently using the note 2 which has pretty reasonable speaker. I use it while watching movies and listening to music in the shower, but I also enjoy the benefits of a properly loud ringtone.
Size
I am afraid to go this route again, but can this guy comfortably fit in one’s pocket? As far as the internet goes, once again, opinions are divided. Most of my jeans can comfortably fit, length wise, 1,5 passports. Does this mean, as I am theorizing, that the Ultra Z will fit too?
Availability
I am from the Netherlands, a small country in Europe you probably won’t know – or would for its legal drugs and prostitution + drinking age and epic parties, and I would love to buy this phone as soon as possible, since I currently do not have a functional phone. Sadly it will only become available on the 13th of September, and I am not even sure this is going to be the 4G LTE version.
Does anybody have any tips where I can buy this phone on a contract? Sadly paying full price on it isn’t an option at the moment. All my savings have, disappeared on many – and quite diverse – spending’s.
I appreciate your help and tips! I secretly hope I am going to be convinced to buy this amazing phone. Also sorry for my bad English – it is not my native language, and also my apologies for this rather long post.
Click to expand...
Click to collapse
Very nice, polite post.
I would like to help you BUTTTTTT. I also live in Europe, Southern Europe and I have yet to even set eyes on the Sony xperia Z Ultra. I do own the xperia z mobile also the xperia Z tablet.
I have also owned the note and just found it too big for my daily usage. The Ultra is going to be massive. I mean massive. Like you I want one BUT am thinking very hard before I purchase. You see next month there are going to be numerous new devices introduced including some from Samsung, the note 111.
I am unsure about only one area of the Ultra and that is the size. Just how pocket friendly is this going to be? I used to get annoyed with my note as every time I sat in the car the phone would dig into by groin. I ended up only carrying it. Sold it within less than a year of ownership.
I have zero reservations regarding the quality of the Ultra. Sony are a top brand with many years of consumer product research and after sales etc.
I am not going to take the jump to the Ultra until I see what's coming next month. New mobiles from Sony, HTC, Samsung and LG to name a few are going to be released. I don't think any of them will have the same massive screen but that is fine for me. 5.5 or 6" would be the max for me, I think?
Its a dilemma. The Ultra introduced into the EC will be LTE 4G so no worries there. More than that I cannot say?
Kindest regards.
Road Trip said:
Dear XDA community,
This is my first post here, so I would like to start off by thanking all of the hard working, and amazingly talented, developers whom have improved many of my android devices; adding something new and fresh, and making it feel like a new device time after time.
After having an unfortunate accident with my Galaxy Note 2 – two unfortunate accidents actually, first I smashed the screen, and then I dropped it on the back cover, warping the whole device, forcing up the whole plastic frame, and making it unable to charge – quite a critical function, isn’t it – I am looking for a new phone to buy. Now rather than later.
When I saw the Xperia Z Ultra though, I fell in love. I love the design, I love the physical size, I love the slimness and I love the performance.
There are some things I am concerned about though. I would love any of you guys advice on this.
Build quality
I am seeing mixed opinions about the build quality of the Xperia Z Ultra, and the recent Xperia phones in general. On the one hand Sony itself is touting that the screen is extremely strong, which seems to be the case judging by the drop tests on YouTube. Then again there seem to be many threads on the lack of durability, and how the screen can suddenly crack.
I am also wondering how you guys solve the problem with the shatterproof film. On the one hand, it is a great idea, but on the other hand I would not want my phone to be full of scratches. Can one simply apply one of those tempered glass screen protectors over the screen for ultimate protection? Considering I am quite a clunse – this Note 2 is the first phone I have ever owned that surpassed 6 months of survival – I am quite possibly going to need all the protection I can get.
Water resistance
How does the touchscreen react to water? I have always used my smartphones under the shower. Ever since the capacitive touchscreens, they freak out when a certain amount of water hits the screen. The screen will zoom in and out, the keyboard will give all sorters of weird suggestions, or it will just stop working entirely. According to most sources the phone uses a regular capacitive display.
But does it fare any better when wet? Furthermore are there any screen protectors that you can use while regularly getting the phone wet?
Loudspeaker
Well, how loud can it go? I am currently using the note 2 which has pretty reasonable speaker. I use it while watching movies and listening to music in the shower, but I also enjoy the benefits of a properly loud ringtone.
Size
I am afraid to go this route again, but can this guy comfortably fit in one’s pocket? As far as the internet goes, once again, opinions are divided. Most of my jeans can comfortably fit, length wise, 1,5 passports. Does this mean, as I am theorizing, that the Ultra Z will fit too?
Availability
I am from the Netherlands, a small country in Europe you probably won’t know – or would for its legal drugs and prostitution + drinking age and epic parties, and I would love to buy this phone as soon as possible, since I currently do not have a functional phone. Sadly it will only become available on the 13th of September, and I am not even sure this is going to be the 4G LTE version.
Does anybody have any tips where I can buy this phone on a contract? Sadly paying full price on it isn’t an option at the moment. All my savings have, disappeared on many – and quite diverse – spending’s.
I appreciate your help and tips! I secretly hope I am going to be convinced to buy this amazing phone. Also sorry for my bad English – it is not my native language, and also my apologies for this rather long post.
Click to expand...
Click to collapse
Here's my impression based on my 8-hours experience with the ZU:
Build quality
Just put a screen protector on top of the shatterproof film. Many reports it won't interfere with the screen sensitivity. I myself haven't got my hand on a screen protector, so I just use the plastic cover with various logo that is on the lcd when you first open the box.. no touch issue :laugh:
Water resistance
The screen reacts like cr*p. Few drops, running water, partially submerged, then the phone will feel all touchy. Random touches. Submerged entirely, there's seem to be no random input anymore but it won't respond any touch. This is a limitation of current capacitive touchscreen technology, I think. Take it out and wipe it dry, good as new.
Loudspeaker
Not too loud, but enough for me. As a ringtone, it maybe not loud enough in a noisy environment. Not sure since haven't tried many scenario
Size
BIG. Width-wise, yes it sits nicely in my (not baggy, but not skinny)jeans pocket. But tall-wise.. well this is where ZU comes sho... no, long. It's almost too long for my taste. When I use jeans with deeper pockets, I can sit down without having my hip speared by the ZU, but smaller pockets, yes, I can feel it, and a bit annoyed. Walking is no problem. Lucky me most of my jeans fall into the deeper-pocket-category
Availability
Can't help you there :silly:
Build quality
I am seeing mixed opinions about the build quality of the Xperia Z Ultra, and the recent Xperia phones in general. On the one hand Sony itself is touting that the screen is extremely strong, which seems to be the case judging by the drop tests on YouTube. Then again there seem to be many threads on the lack of durability, and how the screen can suddenly crack.
I am also wondering how you guys solve the problem with the shatterproof film. On the one hand, it is a great idea, but on the other hand I would not want my phone to be full of scratches. Can one simply apply one of those tempered glass screen protectors over the screen for ultimate protection? Considering I am quite a clunse – this Note 2 is the first phone I have ever owned that surpassed 6 months of survival – I am quite possibly going to need all the protection I can get.
Click to expand...
Click to collapse
Well, both sides are glass (DragonTrail i believe), which is "scratch proof" like Gorilla Glass, but that doesn't mean it's shatterproof. Glass is glass after all, and if you drop it on the ground, it'll most certainly shatter. The only thing the shatter protectors do is to keep the screen in one piece once it shatters.
Water resistance
How does the touchscreen react to water? I have always used my smartphones under the shower. Ever since the capacitive touchscreens, they freak out when a certain amount of water hits the screen. The screen will zoom in and out, the keyboard will give all sorters of weird suggestions, or it will just stop working entirely. According to most sources the phone uses a regular capacitive display.
But does it fare any better when wet? Furthermore are there any screen protectors that you can use while regularly getting the phone wet?
Click to expand...
Click to collapse
It'll react like any other capacitive screen; not that gracefully. It'll do its thing and you won't have any control, but it'll survive and that's the most important thing.
Loudspeaker
Well, how loud can it go? I am currently using the note 2 which has pretty reasonable speaker. I use it while watching movies and listening to music in the shower, but I also enjoy the benefits of a properly loud ringtone.
Click to expand...
Click to collapse
It looks like the Ultra shares the same problem like its little brother - the Xperia Z. Audio levels are pretty low compared to other devices, but there's a reason for that. They are both waterproof and there's a membrane on the speaker so water doesn't penetrate the speaker and destroys the device.
Size
I am afraid to go this route again, but can this guy comfortably fit in one’s pocket? As far as the internet goes, once again, opinions are divided. Most of my jeans can comfortably fit, length wise, 1,5 passports. Does this mean, as I am theorizing, that the Ultra Z will fit too?
Click to expand...
Click to collapse
Luckily (i can't believe i'm saying this) winter is coming, and i'll wear a jacket most of the time when i'm outside, so i hope it won't be a huge problem (which i doubt).
Availability
I am from the Netherlands, a small country in Europe you probably won’t know – or would for its legal drugs and prostitution + drinking age and epic parties, and I would love to buy this phone as soon as possible, since I currently do not have a functional phone. Sadly it will only become available on the 13th of September, and I am not even sure this is going to be the 4G LTE version.
Does anybody have any tips where I can buy this phone on a contract? Sadly paying full price on it isn’t an option at the moment. All my savings have, disappeared on many – and quite diverse – spending’s.
I appreciate your help and tips! I secretly hope I am going to be convinced to buy this amazing phone. Also sorry for my bad English – it is not my native language, and also my apologies for this rather long post.
Click to expand...
Click to collapse
I'm in the same boat as you. I'm from Norway and i haven't even touched the Ultra yet, so it'll be interesting once i get the chance to play with it. I have no idea about who, what or where you can get the Ultra in the Netherlands (once it's released), but my bet is to check your typical big carriers since they are the first ones to receive new devices.
Also, your English is very good, so no excuses are necessary, and your post is excellent. It's quite refreshing to read a good post and not the typical "when can buy ultra store cheap help help" (yes, that's a totaly normal post around here)
Road Trip said:
Dear XDA community,
This is my first post here, so I would like to start off by thanking all of the hard working, and amazingly talented, developers whom have improved many of my android devices; adding something new and fresh, and making it feel like a new device time after time.
After having an unfortunate accident with my Galaxy Note 2 – two unfortunate accidents actually, first I smashed the screen, and then I dropped it on the back cover, warping the whole device, forcing up the whole plastic frame, and making it unable to charge – quite a critical function, isn’t it – I am looking for a new phone to buy. Now rather than later.
When I saw the Xperia Z Ultra though, I fell in love. I love the design, I love the physical size, I love the slimness and I love the performance.
There are some things I am concerned about though. I would love any of you guys advice on this.
Build quality
I am seeing mixed opinions about the build quality of the Xperia Z Ultra, and the recent Xperia phones in general. On the one hand Sony itself is touting that the screen is extremely strong, which seems to be the case judging by the drop tests on YouTube. Then again there seem to be many threads on the lack of durability, and how the screen can suddenly crack.
I am also wondering how you guys solve the problem with the shatterproof film. On the one hand, it is a great idea, but on the other hand I would not want my phone to be full of scratches. Can one simply apply one of those tempered glass screen protectors over the screen for ultimate protection? Considering I am quite a clunse – this Note 2 is the first phone I have ever owned that surpassed 6 months of survival – I am quite possibly going to need all the protection I can get.
Water resistance
How does the touchscreen react to water? I have always used my smartphones under the shower. Ever since the capacitive touchscreens, they freak out when a certain amount of water hits the screen. The screen will zoom in and out, the keyboard will give all sorters of weird suggestions, or it will just stop working entirely. According to most sources the phone uses a regular capacitive display.
But does it fare any better when wet? Furthermore are there any screen protectors that you can use while regularly getting the phone wet?
Loudspeaker
Well, how loud can it go? I am currently using the note 2 which has pretty reasonable speaker. I use it while watching movies and listening to music in the shower, but I also enjoy the benefits of a properly loud ringtone.
Size
I am afraid to go this route again, but can this guy comfortably fit in one’s pocket? As far as the internet goes, once again, opinions are divided. Most of my jeans can comfortably fit, length wise, 1,5 passports. Does this mean, as I am theorizing, that the Ultra Z will fit too?
Availability
I am from the Netherlands, a small country in Europe you probably won’t know – or would for its legal drugs and prostitution + drinking age and epic parties, and I would love to buy this phone as soon as possible, since I currently do not have a functional phone. Sadly it will only become available on the 13th of September, and I am not even sure this is going to be the 4G LTE version.
Does anybody have any tips where I can buy this phone on a contract? Sadly paying full price on it isn’t an option at the moment. All my savings have, disappeared on many – and quite diverse – spending’s.
I appreciate your help and tips! I secretly hope I am going to be convinced to buy this amazing phone. Also sorry for my bad English – it is not my native language, and also my apologies for this rather long post.
Click to expand...
Click to collapse
I agree with the above.
Build Quality I find to be very good.
Water resistance as mentioned above. Drops of water set off the screen so it will go mad. When fully submerged the screen will not accept touch input. Need to set volume buttons to take pic. Otherwise good clear pics/video.
Loudspeaker - not the greatest, its works. I use bluetooth external speakers.
Size - yes a bit of an issue. It'll fit in your jean pocket but you'll be climbing stairs like you have a wooden leg. I found a money belt that it fits into for carrying on my person. Otherwise it sits on a desk.
You missed battery! - the battery life so far is very good considering the size of the screen.
If I were you I'd wait for the Honami release which is due soon. It has 20MP camera with flash for starters.
All Dutchmen speak/write GOOD english.
Hello,
Also concerning about buying it, might jump on it next week. I had a 3G version in my hands and in term of build it is really good, it is big but like I bring a N7 everywhere I feel it even more comfortable to use than a 7" tab.
The only thing that worry me is all the different models, as I actually live in Vietnam and soon go back to French I go for the C6833 that is the LTE version that will be available in Europe and normally is sold as international version. That's worry me for the upcoming customs ROMs, this is often a mess with the baseband. Because the launcher is interesting, but it is hard to believe that now a day we still have launcher with limited scroll.
Sent from my Nexus 7 using Tapatalk 2
Road Trip said:
Dear XDA community,
Build quality
I am seeing mixed opinions about the build quality of the Xperia Z Ultra, and the recent Xperia phones in general. On the one hand Sony itself is touting that the screen is extremely strong, which seems to be the case judging by the drop tests on YouTube. Then again there seem to be many threads on the lack of durability, and how the screen can suddenly crack.
I am also wondering how you guys solve the problem with the shatterproof film. On the one hand, it is a great idea, but on the other hand I would not want my phone to be full of scratches. Can one simply apply one of those tempered glass screen protectors over the screen for ultimate protection? Considering I am quite a clunse – this Note 2 is the first phone I have ever owned that surpassed 6 months of survival – I am quite possibly going to need all the protection I can get.
Water resistance
How does the touchscreen react to water? I have always used my smartphones under the shower. Ever since the capacitive touchscreens, they freak out when a certain amount of water hits the screen. The screen will zoom in and out, the keyboard will give all sorters of weird suggestions, or it will just stop working entirely. According to most sources the phone uses a regular capacitive display.
But does it fare any better when wet? Furthermore are there any screen protectors that you can use while regularly getting the phone wet?
Loudspeaker
Well, how loud can it go? I am currently using the note 2 which has pretty reasonable speaker. I use it while watching movies and listening to music in the shower, but I also enjoy the benefits of a properly loud ringtone.
Size
I am afraid to go this route again, but can this guy comfortably fit in one’s pocket? As far as the internet goes, once again, opinions are divided. Most of my jeans can comfortably fit, length wise, 1,5 passports. Does this mean, as I am theorizing, that the Ultra Z will fit too?
Availability
I am from the Netherlands, a small country in Europe you probably won’t know – or would for its legal drugs and prostitution + drinking age and epic parties, and I would love to buy this phone as soon as possible, since I currently do not have a functional phone. Sadly it will only become available on the 13th of September, and I am not even sure this is going to be the 4G LTE version.
Does anybody have any tips where I can buy this phone on a contract? Sadly paying full price on it isn’t an option at the moment. All my savings have, disappeared on many – and quite diverse – spending’s.
I appreciate your help and tips! I secretly hope I am going to be convinced to buy this amazing phone. Also sorry for my bad English – it is not my native language, and also my apologies for this rather long post.
Click to expand...
Click to collapse
Since your post is so well written (and you have nothing to apologise about! Better written than most native English speakers, I kid you not.) I felt inclined to respond with my 2 cents.
I have had it for over 3 weeks now
Build quality
Nothing to complain about. In fact better than most manufacturers out there. Nice choice of materials, designed and put together well.
With regard to the screen and the shatterproof film which comes on top of it from the factory, leave it on. Removing it will mean removing the Sony Logo, and also your warranty.
Honestly, it is barely noticeable. In fact, I think most average users are not aware that there is a sheet there. As the name suggests, it is a sheet that prevents glass from flying everywhere WHEN and IF it shatters. It is for safety reason above everything else. It is not there to protect your screen.
So leave it on, and put a 3rd party protector immediately after purchase, and it will be as good as new every time you replace it.
It is up to you if you want to spend a fortune on these protectors. My experience tells me whatever the brand, they do scratch, and need replacing once in a while. Mine is a dollar, and it will last me for up to half a year. Then I will buy another and replace it. Good as new again.
If you are thinking that having a sheet on top of a sheet will hinder performance, rest assured. NO, it won't.
Water resistance and Speakers
Nothing to add, comments above reflect my opinions too
Size
To answer your question specifically, yes, it really is passport x 1.5.
Unless you wear those super-skinny-jeans, it should fit regular jeans no problem.
I am 5'7, wear loose fitting jeans. Levi's. I have about 5 different models, but they all fit without poking their heads out.
It fits. But is it comfortable? As someone said in previous comment, going up and down stairs feels funny a bit. Walking is no problem.
Since it feels well built, it gives no impression of fragility. But sometimes I remind myself not to put it in my back pocket for 2 reason.
Firstly, if I forget about it and sit down, I'd hate to think what would happen.
Secondly, for back pockets, it will poke out. It must be inviting for pick-pocketers.
Ryland Johnson said:
Very nice, polite post.
I would like to help you BUTTTTTT. I also live in Europe, Southern Europe and I have yet to even set eyes on the Sony xperia Z Ultra. I do own the xperia z mobile also the xperia Z tablet.
I have also owned the note and just found it too big for my daily usage. The Ultra is going to be massive. I mean massive. Like you I want one BUT am thinking very hard before I purchase. You see next month there are going to be numerous new devices introduced including some from Samsung, the note 111.
I am unsure about only one area of the Ultra and that is the size. Just how pocket friendly is this going to be? I used to get annoyed with my note as every time I sat in the car the phone would dig into by groin. I ended up only carrying it. Sold it within less than a year of ownership.
I have zero reservations regarding the quality of the Ultra. Sony are a top brand with many years of consumer product research and after sales etc.
I am not going to take the jump to the Ultra until I see what's coming next month. New mobiles from Sony, HTC, Samsung and LG to name a few are going to be released. I don't think any of them will have the same massive screen but that is fine for me. 5.5 or 6" would be the max for me, I think?
Its a dilemma. The Ultra introduced into the EC will be LTE 4G so no worries there. More than that I cannot say?
Kindest regards.
Click to expand...
Click to collapse
I love South Europe. It's my holiday destination of choice. I love how spontaneous and happy in general the people are there. The big cities are so alive, a day and at night, and at the country side the people are just so nice. Maybe it has something to do with not raining every other day .
But I guess we’re in the same boat about how this phone compares to the competition. I guess that means that it’s a great time to buy a new phone though.
unk_damnation said:
Here's my impression based on my 8-hours experience with the ZU:
Build quality
Just put a screen protector on top of the shatterproof film. Many reports it won't interfere with the screen sensitivity. I myself haven't got my hand on a screen protector, so I just use the plastic cover with various logo that is on the lcd when you first open the box.. no touch issue :laugh:
Water resistance
The screen reacts like cr*p. Few drops, running water, partially submerged, then the phone will feel all touchy. Random touches. Submerged entirely, there's seem to be no random input anymore but it won't respond any touch. This is a limitation of current capacitive touchscreen technology, I think. Take it out and wipe it dry, good as new.
Loudspeaker
Not too loud, but enough for me. As a ringtone, it maybe not loud enough in a noisy environment. Not sure since haven't tried many scenario
Size
BIG. Width-wise, yes it sits nicely in my (not baggy, but not skinny)jeans pocket. But tall-wise.. well this is where ZU comes sho... no, long. It's almost too long for my taste. When I use jeans with deeper pockets, I can sit down without having my hip speared by the ZU, but smaller pockets, yes, I can feel it, and a bit annoyed. Walking is no problem. Lucky me most of my jeans fall into the deeper-pocket-category
Availability
Can't help you there :silly:
Click to expand...
Click to collapse
I guess a stick-on screen protector will indeed the best solution. If it does not interfere with the touch response, we will have the best of both worlds: a “shatterproof” film, and no permanent scratches.
Wiping the screen, but without damage is still a pro. It’s a shame I can’t carelessly use it in the shower or at the pool, but at least there won’t be any damage. I have had phones getting damaged by normal rain. It would be a great feeling, to know that it will still function afterwards.
LordManhattan said:
Well, both sides are glass (DragonTrail i believe), which is "scratch proof" like Gorilla Glass, but that doesn't mean it's shatterproof. Glass is glass after all, and if you drop it on the ground, it'll most certainly shatter. The only thing the shatter protectors do is to keep the screen in one piece once it shatters.
It'll react like any other capacitive screen; not that gracefully. It'll do its thing and you won't have any control, but it'll survive and that's the most important thing.
It looks like the Ultra shares the same problem like its little brother - the Xperia Z. Audio levels are pretty low compared to other devices, but there's a reason for that. They are both waterproof and there's a membrane on the speaker so water doesn't penetrate the speaker and destroys the device.
Luckily (i can't believe i'm saying this) winter is coming, and i'll wear a jacket most of the time when i'm outside, so i hope it won't be a huge problem (which i doubt).
I'm in the same boat as you. I'm from Norway and i haven't even touched the Ultra yet, so it'll be interesting once i get the chance to play with it. I have no idea about who, what or where you can get the Ultra in the Netherlands (once it's released), but my bet is to check your typical big carriers since they are the first ones to receive new devices.
Also, your English is very good, so no excuses are necessary, and your post is excellent. It's quite refreshing to read a good post and not the typical "when can buy ultra store cheap help help" (yes, that's a totaly normal post around here)
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Click to collapse
Funny how there are so many Europeans on here, I didn’t see that one coming…
You’re so right about it surviving being the most important thing. It’s just so incredibly nice that Sony actually realizes that these phones are used in the real world. With accidents, and indeed rain. I certainly hope that Samsung and HTC can also start caring about real world durability.
Funny though, how us XDA people change our clothing for our devices. Most people do it the other way around .
But sticking to the big carriers is a great idea. I have to get a new 4G new plan anyways, and at least I am sure that I dealing with a reputable party.
stevefwt said:
I agree with the above.
Build Quality I find to be very good.
Water resistance as mentioned above. Drops of water set off the screen so it will go mad. When fully submerged the screen will not accept touch input. Need to set volume buttons to take pic. Otherwise good clear pics/video.
Loudspeaker - not the greatest, its works. I use bluetooth external speakers.
Size - yes a bit of an issue. It'll fit in your jean pocket but you'll be climbing stairs like you have a wooden leg. I found a money belt that it fits into for carrying on my person. Otherwise it sits on a desk.
You missed battery! - the battery life so far is very good considering the size of the screen.
If I were you I'd wait for the Honami release which is due soon. It has 20MP camera with flash for starters.
All Dutchmen speak/write GOOD english.
Click to expand...
Click to collapse
The battery life is a good point. I am -- as I think we all are in here -- a smartphone junkie. The battery on my Note 2 -- a phone famed for its large battery -- doesn’t last till bedtime. So, while I am pretty sure the Ultra Z won’t last me a full day, at least it is not a phone with subpar battery life.
The honami does sound like a great device, but it’s not for me. I feel as if the screen on my Note 2 is too small, so that would be a major downside to the Honami. It is an enormous shame though that the Honami camera isn’t available on the Ultra Z.
bASKOU said:
Hello,
Also concerning about buying it, might jump on it next week. I had a 3G version in my hands and in term of build it is really good, it is big but like I bring a N7 everywhere I feel it even more comfortable to use than a 7" tab.
The only thing that worry me is all the different models, as I actually live in Vietnam and soon go back to French I go for the C6833 that is the LTE version that will be available in Europe and normally is sold as international version. That's worry me for the upcoming customs ROMs, this is often a mess with the baseband. Because the launcher is interesting, but it is hard to believe that now a day we still have launcher with limited scroll.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Carrying around a Nexus 7 2013 was indeed my plan before the Xperia Z Ultra got released. If the Honami or Note 2 turn out to be killer devices, I will buy them and a small tablet.
About the basebands, it is indeed a very serious problem. I am already concerned about how big the development community for this phone will be, but this makes it even worse. I thought Samsung was a mess. It would be a major plus for a device to carry all LTE frequencies including LTE-A in addition to HSPDA+. When travelling that’d be great, and custom roms wouldn’t have to be baseband specific.
jewelkobayashi said:
Since your post is so well written (and you have nothing to apologise about! Better written than most native English speakers, I kid you not.) I felt inclined to respond with my 2 cents.
I have had it for over 3 weeks now
Build quality
Nothing to complain about. In fact better than most manufacturers out there. Nice choice of materials, designed and put together well.
With regard to the screen and the shatterproof film which comes on top of it from the factory, leave it on. Removing it will mean removing the Sony Logo, and also your warranty.
Honestly, it is barely noticeable. In fact, I think most average users are not aware that there is a sheet there. As the name suggests, it is a sheet that prevents glass from flying everywhere WHEN and IF it shatters. It is for safety reason above everything else. It is not there to protect your screen.
So leave it on, and put a 3rd party protector immediately after purchase, and it will be as good as new every time you replace it.
It is up to you if you want to spend a fortune on these protectors. My experience tells me whatever the brand, they do scratch, and need replacing once in a while. Mine is a dollar, and it will last me for up to half a year. Then I will buy another and replace it. Good as new again.
If you are thinking that having a sheet on top of a sheet will hinder performance, rest assured. NO, it won't.
Water resistance and Speakers
Nothing to add, comments above reflect my opinions too
Size
To answer your question specifically, yes, it really is passport x 1.5.
Unless you wear those super-skinny-jeans, it should fit regular jeans no problem.
I am 5'7, wear loose fitting jeans. Levi's. I have about 5 different models, but they all fit without poking their heads out.
It fits. But is it comfortable? As someone said in previous comment, going up and down stairs feels funny a bit. Walking is no problem.
Since it feels well built, it gives no impression of fragility. But sometimes I remind myself not to put it in my back pocket for 2 reason.
Firstly, if I forget about it and sit down, I'd hate to think what would happen.
Secondly, for back pockets, it will poke out. It must be inviting for pick-pocketers.
Click to expand...
Click to collapse
You have a good point about the warranty being voided by removing the shatterproof film. I will try a cheap screen protector first. I was under the impression that they were quite bad, but if they are just as good it’s a nice way to save money.
A passport x1.5 would be a great size though. A definite upgrade from the Note 2, but still manageable. I am the same height, and also wear Levi’s so I guess I will be all right.
which model for at&t lte
Road Trip said:
Dear XDA community,
This is my first post here, so I would like to start off by thanking all of the hard working, and amazingly talented, developers whom have improved many of my android devices; adding something new and fresh, and making it feel like a new device time after time.
After having an unfortunate accident with my Galaxy Note 2 – two unfortunate accidents actually, first I smashed the screen, and then I dropped it on the back cover, warping the whole device, forcing up the whole plastic frame, and making it unable to charge – quite a critical function, isn’t it – I am looking for a new phone to buy. Now rather than later.
When I saw the Xperia Z Ultra though, I fell in love. I love the design, I love the physical size, I love the slimness and I love the performance.
There are some things I am concerned about though. I would love any of you guys advice on this.
Build quality
I am seeing mixed opinions about the build quality of the Xperia Z Ultra, and the recent Xperia phones in general. On the one hand Sony itself is touting that the screen is extremely strong, which seems to be the case judging by the drop tests on YouTube. Then again there seem to be many threads on the lack of durability, and how the screen can suddenly crack.
I am also wondering how you guys solve the problem with the shatterproof film. On the one hand, it is a great idea, but on the other hand I would not want my phone to be full of scratches. Can one simply apply one of those tempered glass screen protectors over the screen for ultimate protection? Considering I am quite a clunse – this Note 2 is the first phone I have ever owned that surpassed 6 months of survival – I am quite possibly going to need all the protection I can get.
Water resistance
How does the touchscreen react to water? I have always used my smartphones under the shower. Ever since the capacitive touchscreens, they freak out when a certain amount of water hits the screen. The screen will zoom in and out, the keyboard will give all sorters of weird suggestions, or it will just stop working entirely. According to most sources the phone uses a regular capacitive display.
But does it fare any better when wet? Furthermore are there any screen protectors that you can use while regularly getting the phone wet?
Loudspeaker
Well, how loud can it go? I am currently using the note 2 which has pretty reasonable speaker. I use it while watching movies and listening to music in the shower, but I also enjoy the benefits of a properly loud ringtone.
Size
I am afraid to go this route again, but can this guy comfortably fit in one’s pocket? As far as the internet goes, once again, opinions are divided. Most of my jeans can comfortably fit, length wise, 1,5 passports. Does this mean, as I am theorizing, that the Ultra Z will fit too?
Availability
I am from the Netherlands, a small country in Europe you probably won’t know – or would for its legal drugs and prostitution + drinking age and epic parties, and I would love to buy this phone as soon as possible, since I currently do not have a functional phone. Sadly it will only become available on the 13th of September, and I am not even sure this is going to be the 4G LTE version.
Does anybody have any tips where I can buy this phone on a contract? Sadly paying full price on it isn’t an option at the moment. All my savings have, disappeared on many – and quite diverse – spending’s.
I appreciate your help and tips! I secretly hope I am going to be convinced to buy this amazing phone. Also sorry for my bad English – it is not my native language, and also my apologies for this rather long post.
Click to expand...
Click to collapse
Can someone confirm that the international C6806 can b used for North American AT&T LTE bands. dont want to pre-order wrong model
ddiddy22 said:
Can someone confirm that the international C6806 can b used for North American AT&T LTE bands. dont want to pre-order wrong model
Click to expand...
Click to collapse
Of everything I read, the C6806 is good for North America and work on AT&T but don't have wifi call. After the international version is the c6833 that go europe LTE bands too.
Sent from my Nexus 7 using Tapatalk 2
---------- Post added at 08:20 AM ---------- Previous post was at 08:07 AM ----------
Road Trip said:
Carrying around a Nexus 7 2013 was indeed my plan before the Xperia Z Ultra got released. If the Honami or Note 2 turn out to be killer devices, I will buy them and a small tablet.
About the basebands, it is indeed a very serious problem. I am already concerned about how big the development community for this phone will be, but this makes it even worse. I thought Samsung was a mess. It would be a major plus for a device to carry all LTE frequencies including LTE-A in addition to HSPDA+. When travelling that’d be great, and custom roms wouldn’t have to be baseband specific.
Click to expand...
Click to collapse
Sure, I to wonder how large the community will be. Baseband troubles was a mess on the HTC sensation between 4G 3G and AT&T models. Now it is fine, thanks to the work of the devs.
Right, but they always feel the need to limit bands on the phone. Way to win more money. Why make simple (for the customers) with low margin when we can make complex (for the customers) with high margin?
Sent from my Nexus 7 using Tapatalk 2

[Q] How serious is the 'cracking' issue?

I am very keen on the Z2 as my first Sony phone but the reports I have read about Z1 phone screens randomly cracking on their own has me worried. How serious is this problem really?
Is this just the 0.1% of phones that the people are complaining about? Or is it more than that. I am assuming the screen used on the Z2 is the same as predecessors.
Screen on the Z2 is not the same as one on the Z1, and personally i think that cracking screen problem is weird, and i not believe it.
nikola1970 said:
Screen on the Z2 is not the same as one on the Z1, and personally i think that cracking screen problem is weird, and i not believe it.
Click to expand...
Click to collapse
I know the technology behind the glass is different, but are you sure the glass itself is different?
9 page thread about the issue on Sony forums [cannot post links yet ]
You should really not worry about that "cracking" problem.
i
Sh4dovv said:
I am very keen on the Z2 as my first Sony phone but the reports I have read about Z1 phone screens randomly cracking on their own has me worried. How serious is this problem really?
Is this just the 0.1% of phones that the people are complaining about? Or is it more than that. I am assuming the screen used on the Z2 is the same as predecessors.
Click to expand...
Click to collapse
hehe yeah shatter proof screen will crack without ANY reason!
no reason but maybe some a**h*** sit on phone and then report nothing happened for warranty and etc.
think little bit logical! is it possible that a slim glass crack by itself without any reason? NO
so dragontile glass also won't crack by itself!
nikola1970 said:
You should really not worry about that "cracking" problem.
Click to expand...
Click to collapse
There's been a scientifically proven discovery that connected cracking screen phenomenon to wearing a very tight pair of slim chino jeans...
Lol.....yeah, that'd be because.......
Tight fitting trousers + contour of wearers butt = phone being bent/twisted into shapes that Sony never intended = dumb s**t user damage.......
As far as I know, nobody has produced a flexible smartphone yet....lmao
Sent from my Markox powered KitKatted S2
I never gave any credit to those rumors... Until today when the screen of my Z2 just cracked on me.
Phone was in my pocket, I left home for a walk and when I pulled the phone out of my pocket the backglass was completely cracked... I am positive that I did not hit anything or did anything unusual. Pretty passed that it happened to me on a week old phone which I got from Taiwan so no possibility to return/exchange under warranty (I am in the US).
keithross39 said:
Lol.....yeah, that'd be because.......
Tight fitting trousers + contour of wearers butt = phone being bent/twisted into shapes that Sony never intended = dumb s**t user damage.......
As far as I know, nobody has produced a flexible smartphone yet....lmao
Sent from my Markox powered KitKatted S2
Click to expand...
Click to collapse
Ummmmm what about the lg flex???? Seriously tho, i wouldnt worry, i know its different glass but ive had a galaxy note for the last 2 years, lives in my back pocket, only damaged the screen once, damaged digitizer by throwing phone at wall, then broke lcd while attempting to remove the digitizer....... unless you're extremely heavy i doubt it'd be an issue
Howdoin said:
I never gave any credit to those rumors... Until today when the screen of my Z2 just cracked on me.
Phone was in my pocket, I left home for a walk and when I pulled the phone out of my pocket the backglass was completely cracked... I am positive that I did not hit anything or did anything unusual. Pretty passed that it happened to me on a week old phone which I got from Taiwan so no possibility to return/exchange under warranty (I am in the US).
Click to expand...
Click to collapse
Sorry to hear that in which pocket did you have your phone ? :'(
Howdoin said:
I never gave any credit to those rumors... Until today when the screen of my Z2 just cracked on me.
Phone was in my pocket, I left home for a walk and when I pulled the phone out of my pocket the backglass was completely cracked... I am positive that I did not hit anything or did anything unusual. Pretty passed that it happened to me on a week old phone which I got from Taiwan so no possibility to return/exchange under warranty (I am in the US).
Click to expand...
Click to collapse
Sent from my Nexus 5 using Tapatalk
Phone was in left front pocket of a loose fitting jeans. This is where I always keep my phone, have gone without problem for years with iPhone, Xperia S, Nokia Lumia 900... never had a problem. Back of phone is always facing outside.
I tend to have the phone there and keep my hands in my pocket when i walk - only thing I can see is that my hand put a little pressure on the back glass and caused the cracking as I am positive I did not it anything and never keep anything else but the phone in that pocket. This still seems to me like a design problem because there is no "unnatural" pressure or wrong use here for a cellphone. Back glass just cracked all over, there is no clear breaking point that would indicate a shock, just cracks on the entire surface of the back glass.
Sh4dovv said:
I am very keen on the Z2 as my first Sony phone but the reports I have read about Z1 phone screens randomly cracking on their own has me worried. How serious is this problem really?
Is this just the 0.1% of phones that the people are complaining about? Or is it more than that. I am assuming the screen used on the Z2 is the same as predecessors.
Click to expand...
Click to collapse
Do any seasoned Sony phone owners have any comments to make about this? I'm a long time iPhone user looking to pre-order the Z2 and since reading about one alleged self cracked Z2 screen here and countless self-bending and self-cracking Z1 screens on other forums, I'm wondering if anyone else thinks this is cause for concern... Should we take these reports with a grain of salt ?
invision1 said:
Do any seasoned Sony phone owners have any comments to make about this? I'm a long time iPhone user looking to pre-order the Z2 and since reading about one alleged self cracked Z2 screen here and countless self-bending and self-cracking Z1 screens on other forums, I'm wondering if anyone else thinks this is cause for concern... Should we take these reports with a grain of salt ?
Click to expand...
Click to collapse
It's the same thing as always. It's the usual 0.1%.
So far only one person reported cracked Z2 here (but posted it twice, once here and once in other thread, but it's still one cracked Z2).
Every phone has such "issues", the louder the launch (and more anticipated), the more such problems emerge.
See literally EVERY single iPhone launch: cracking, scratching, bending, twisting etc. and I have yet to see in person a single defected (out of the box) iPhone. At least that's my personal experience.
It how Sony responds though which is the most concerning.
So far they've refused to acknowledge the problem and have denied warranty claims.
Whereas Apple will just straight out replace it.
Howdoin said:
Phone was in left front pocket of a loose fitting jeans. This is where I always keep my phone, have gone without problem for years with iPhone, Xperia S, Nokia Lumia 900... never had a problem. Back of phone is always facing outside.
I tend to have the phone there and keep my hands in my pocket when i walk - only thing I can see is that my hand put a little pressure on the back glass and caused the cracking as I am positive I did not it anything and never keep anything else but the phone in that pocket. This still seems to me like a design problem because there is no "unnatural" pressure or wrong use here for a cellphone. Back glass just cracked all over, there is no clear breaking point that would indicate a shock, just cracks on the entire surface of the back glass.
Click to expand...
Click to collapse
Howdoin, take a picture and post here to get an idea of how this is cracked
BR4DOKYBrazil said:
Howdoin, take a picture and post here to get an idea of how this is cracked
Click to expand...
Click to collapse
Posted in the other thread : http://forum.xda-developers.com/showthread.php?t=2709186&page=3
Howdoin said:
Posted in the other thread : http://forum.xda-developers.com/showthread.php?t=2709186&page=3
Click to expand...
Click to collapse
Has this happened to anyone else?
BR4DOKYBrazil said:
Has this happened to anyone else?
Click to expand...
Click to collapse
Yes! It happened to me!
I bought the Z2 a week ago. Never let it drop, always kept it in my left pocket with nothing else.
This morning I woke up and it had this super clean crack all over the backside of the phone...
Called Sony, they said I had to go to the shop where I bought it.
Went to the shop, they said it was not yet acknowledged by Sony so they can't do anything about it.
I'm a Galaxy user that just switched to Sony.... mistake? I think so!
n.v.vandenbergh said:
Yes! It happened to me!
I bought the Z2 a week ago. Never let it drop, always kept it in my left pocket with nothing else.
This morning I woke up and it had this super clean crack all over the backside of the phone...
Called Sony, they said I had to go to the shop where I bought it.
Went to the shop, they said it was not yet acknowledged by Sony so they can't do anything about it.
I'm a Galaxy user that just switched to Sony.... mistake? I think so!
Click to expand...
Click to collapse
There was a sudden change in temperature?
BR4DOKYBrazil said:
There was a sudden change in temperature?
Click to expand...
Click to collapse
Well, I am based in Amsterdam. Here it's mostly cold but it was suddenly around 20 degrees (which is extremely hot for may in Amsterdam) when this crack happened. I know temperatures can affect glass, but with this small change in temperature...?

Glass being prone to crack?

I'm thinking about buying a Z5 Compact, but when reading about all the cases, where the glass on the front or the rear have cracked, on the Z1 Compact and Z3 Compact, I'm not so sure anymore.
What is the situation like with the Z5C vs Z3C/Z1C regarding the glass being prone to crack?
Thanks in advance.
David
I'm in the same situation myself.
However, I doubt we will be able to get feedback regarding this already. The "cracked glass" cases on the Z3C appeared IIRC only some time (months) after the release. Personally I plan to try to resist the urge to buy for 2-3 months and then check if there are any reports.
Psykhe said:
I'm in the same situation myself.
However, I doubt we will be able to get feedback regarding this already. The "cracked glass" cases on the Z3C appeared IIRC only some time (months) after the release. Personally I plan to try to resist the urge to buy for 2-3 months and then check if there are any reports.
Click to expand...
Click to collapse
Just that. I'd wait a few months for a new batch, then you should be fine.
Sent from my D5803 using XDA Free mobile app
Never had any problem with my z3c's glass and everything on the z5c seems good.
RiTCHiE007 said:
Never had any problem with my z3c's glass and everything on the z5c seems good.
Click to expand...
Click to collapse
That's exactly what I said about my z3 compact for 9 months, feeling smugly sorry for all the people reporting cracked glass, until it cracked in my hand. On the other hand, that was the best reason to buy a z5 compact. Silly me.
Sent from my D5803 using XDA Free mobile app
Does it have a gorilla glass? I have searched around but not being able to get confirmation.
coleburns said:
Does it have a gorilla glass? I have searched around but not being able to get confirmation.
Click to expand...
Click to collapse
It's been discussed in many other places and the consensus is that it doesn't have gorilla. Apparently, the producer for Sony tempered glass panels is unknown.
Sent from my D5803 using XDA Free mobile app
tudork said:
It's been discussed in many other places and the consensus is that it doesn't have gorilla. Apparently, the producer for Sony tempered glass panels is unknown.
Sent from my D5803 using XDA Free mobile app
Click to expand...
Click to collapse
thanks
Bumping this up a bit..
Didnt want to open a new thread seeing as how this one is still here.
I'm on the edge of purchasing this phone but the spontaneous cracking glass issue and low durability of its predecessor (Z3C) are bugging me..
Was wondering if there are perhaps some more updated impressions regarding this.
Thanks.
I had z1c then z3c, my girlfriend, my sister and brother in law all still have the z3c.
All glass backs.
No cracks on any of these devices.
Other then when literally throwing the phone to ground by accident the front digitiser cracked (back was intact.)
Easy replacement as new chassis with inbuilt digi and screen was like £60 and very simple to replace the housing.
The spontaneous glass crack is hoopla if you take my consolidated multi user experience.
Don't let this phase your decision.
Also bear in mind the glass back plate believe it or not is the simplest thing to replace takes 2mins with a heatgun (again first hand experience.)
dillalade said:
I had z1c then z3c, my girlfriend, my sister and brother in law all still have the z3c.
All glass backs.
No cracks on any of these devices.
Other then when literally throwing the phone to ground by accident the front digitiser cracked (back was intact.)
Easy replacement as new chassis with inbuilt digi and screen was like £60 and very simple to replace the housing.
The spontaneous glass crack is hoopla if you take my consolidated multi user experience.
Don't let this phase your decision.
Also bear in mind the glass back plate believe it or not is the simplest thing to replace takes 2mins with a heatgun (again first hand experience.)
Click to expand...
Click to collapse
It's hoopla until it happens to you.
Sent from my E5823 using XDA Free mobile app
I'd be interested to hear more on the replacement procedure. Are there detailed instructions? If it isnt majorly expensive then it's not THAT big of a deal.
I see many cases on the market but no one ever actually tests the case to see how effective it is. Who is willing to drop their phone several times and see if their case works I remember seeing a review of iphone bumpers where they actually did drop several phones and only the really thick ones (like 0.5cm wide) actually protected the phone. Glass typically breaks from an edge hit. Does the glass go all the way to the edge, or is there a border around it? What is the boarder made of and how much energy can it really absorb. Now intuitively, I'd assume that the "compact" phone would be more resilient to cracks due to its size.
My last phone, I had a protector, but my current phone doesnt have one. I've never broken a screen, though I've cracked the casing. Both were gorilla glass. But I have no idea if that is just dumb luck.
I had a Z3, in a high quality case, the back cracked by itself. I was having issues with the speaker being quiet but was told the warranty was void due to the hairline crack in the back. Then a while later I dropped it but I caught it on my foot before it hit the ground so it was a very minor fall, but it was enough to crack the screen, a very thin hairline crack but still a crack, this stopped the screen from working so I was stuck without a phone. I got it replaced, and the back while I was at it, cost me $300 (AUD) to fix. The day I got the phone back, I was sat down at a table, wrote a message to my wife put the phone back in my jacket pocket, she text back so I pulled the phone out to check the message and there was a big crack across the screen. I did not drop it at all! Again the screen would not work. I didnt want to pay another $300 to fix the phone as they said the crack was due to stress (bull), so I bought a s6 galaxy, even though my Z3 was only 4 months old! Because the screen would not work with the crack in it, I could not get any of my data off the phone, when I plugged it into the PC I needed to unlock the phone but couldn't because the screen did not work, was very frustrated! Never buying a Sony again until they can confirm they have fixed this issue. The phone was too thin and flexed easily, my galaxy is thin but feels much more solid.
I have had a Z5C for a couple of months now. I spend a lot of time outdoors and am generally a bit rough with tech. I have dropped my phone from about a metre up a couple of times by accident already - knocked off tables etc. and have not suffered any ill effects yet.
Have dropped my phone SEVERAL times but still, screen takes it like a champ. Really durable phone if you ask me
I'm gentle with my phones, and even had a gel case on mine and yet the back seems to have cracked somehow without even a drop. The worst part is that I imported mine (don't sell them in Canada), so I can't get it fixed. I bought a skin from dbrand instead, and you can't even tell it's shattered any more.
Another user of z3c here , i can also confirm the glass problem is definitely a problem with z3c , dropped from 2 feet and back glass shattered , then drop from car seat on to the drive and cracked front from corner to corner disabling digitizer so now im using my phone with an otg mouse.
Im in the market for a new phone, but there is nothing except the z5c with a top spec that isn't stupidly big 5" + , i just tried a 5" asus phone very nice but just far too big for a phone, its not meant to be a bloody computer , its a phone, cant wait until they start becoming a bit more realistic again.
So i have looked at z5 , but i see exactly the same thread on the sony forums that was going for months if not years regarding z3 screen , and sony are still not taking responsibility and it looks like the design is still the same for z5c , such a shame as the phone is perfect in every way other than this defect (and some of the crap software add ons, but that's manageable)
Any other recommendations ?, it seems like i will be forced to buy an older gen phone , or a low end thing like moto E , why the hell did they make motog screen bigger after the first edition , ruined it as that was almost perfect too. I am considering a wileyfox , im just hoping some of these 5" ers have a minimal bezzal around the screen , the asus had a pretty big one it looked a like a plate , and that was their smallest one - how things have changed since the 8210 - at least i will save money if i buy a lower spec phone, but i'm a tech enthusiast and i want the best always have, they are turning away my money , there is nothing usable worth buying .
Back to the original topic , z5c , i just cant risk the money on it if it has such a fundamental floor , its an expensive phone compared to most other 4.5,6,7,8" phones that are usually around 100-150 , money isnt really the object though for the right phone i would pay. I have never had a phone screen crack before , and my z3 sees less action than any of my others as i work from home now and spend a lot more time in the house with my baby daughter, the htc phones are good , i lost count of the amount of times i dropped my desire HD hard , and when it was replaced by moto g it go even more brutal treatment as a second phone i kicked it down the road pissed and threw it against the wall several times, dropped down stairs and out of my pocket while riding a bike quickly , marks to the metal body but the screen was indestructible , i managed to break the moto g screen but i had fixed as i convinced them it was ridiculous that it broke failing off a sofa onto carpet but my replacement was fine , i had a painful time trying to do the same with sony though and with the endless complaints online, its obviously an inherent fault , im just appalled the z5c hasn't changed this.
This maybe a slightly unfocused rant , but i'm sure there are others that share my view , big spenders in the mobile sector have just been abandoned , someone needs to fill the gap in the market.
My partner also has the same issue , but is currently using a one mini 2 , which is very nice , but now slightly dated and HTC only went and cancelled all the updates , it didn't even get lollipop , why , it was the best phone they did by miles, and on top of that , they cancelled the mini3 , ultimate face palm
Where do i go chinese market ?
the blackberry blackphone is 4.7" , but i fear this is **** as it uses blackbery os, and i believe it has the other showstopping problem that the asus has , in that the processors architecture makes it incompatible with many apps, such as the only that is critical to me , the banking app with barclays.
Such a struggle, am i off to the chinese market? , i have no ****ing clue.
solowkey said:
Another user of z3c here , i can also confirm the glass problem is definitely a problem with z3c , dropped from 2 feet and back glass shattered , then drop from car seat on to the drive and cracked front from corner to corner disabling digitizer so now im using my phone with an otg mouse.
Im in the market for a new phone, but there is nothing except the z5c with a top spec that isn't stupidly big 5" + , i just tried a 5" asus phone very nice but just far too big for a phone, its not meant to be a bloody computer , its a phone, cant wait until they start becoming a bit more realistic again.
So i have looked at z5 , but i see exactly the same thread on the sony forums that was going for months if not years regarding z3 screen , and sony are still not taking responsibility and it looks like the design is still the same for z5c , such a shame as the phone is perfect in every way other than this defect (and some of the crap software add ons, but that's manageable)
Any other recommendations ?, it seems like i will be forced to buy an older gen phone , or a low end thing like moto E , why the hell did they make motog screen bigger after the first edition , ruined it as that was almost perfect too. I am considering a wileyfox , im just hoping some of these 5" ers have a minimal bezzal around the screen , the asus had a pretty big one it looked a like a plate , and that was their smallest one - how things have changed since the 8210 - at least i will save money if i buy a lower spec phone, but i'm a tech enthusiast and i want the best always have, they are turning away my money , there is nothing usable worth buying .
Back to the original topic , z5c , i just cant risk the money on it if it has such a fundamental floor , its an expensive phone compared to most other 4.5,6,7,8" phones that are usually around 100-150 , money isnt really the object though for the right phone i would pay. I have never had a phone screen crack before , and my z3 sees less action than any of my others as i work from home now and spend a lot more time in the house with my baby daughter, the htc phones are good , i lost count of the amount of times i dropped my desire HD hard , and when it was replaced by moto g it go even more brutal treatment as a second phone i kicked it down the road pissed and threw it against the wall several times, dropped down stairs and out of my pocket while riding a bike quickly , marks to the metal body but the screen was indestructible , i managed to break the moto g screen but i had fixed as i convinced them it was ridiculous that it broke failing off a sofa onto carpet but my replacement was fine , i had a painful time trying to do the same with sony though and with the endless complaints online, its obviously an inherent fault , im just appalled the z5c hasn't changed this.
This maybe a slightly unfocused rant , but i'm sure there are others that share my view , big spenders in the mobile sector have just been abandoned , someone needs to fill the gap in the market.
My partner also has the same issue , but is currently using a one mini 2 , which is very nice , but now slightly dated and HTC only went and cancelled all the updates , it didn't even get lollipop , why , it was the best phone they did by miles, and on top of that , they cancelled the mini3 , ultimate face palm
Where do i go chinese market ?
the blackberry blackphone is 4.7" , but i fear this is **** as it uses blackbery os, and i believe it has the other showstopping problem that the asus has , in that the processors architecture makes it incompatible with many apps, such as the only that is critical to me , the banking app with barclays.
Such a struggle, am i off to the chinese market? , i have no ****ing clue.
Click to expand...
Click to collapse
I'm with you on the needing a small phone thing. I'd check out Samsung's lineup. a3, a5, s4 mini, alpha, s5 mini. There's something for almost everyone. I was curious if the z1c and z3c but they always had there drawbacks, z5c I took the shot and ain't liking it.
If you dot care about expandable memory or user replaceable batteries there's a few other options as well.
Sadly , i ****ing hate the ugly samsung software, but i did seriously look at the a series, whilst thinking wtf , how am i being forced to consider a low end phone when tech is my number one interest and about the only thing i warrant spending lots of money on, i will end up saving money at this rate - i am looking at the oneplus x now, as it seems to have a bit smaller outer dimensions , and still a decent spec but of course it's 5" too
trouble is i ran into this page recently https://www.qualcomm.com/products/snapdragon/processors/820 , and now i need to have that processor in my next phone.
I think i will grab a wiley swift for now, only £130 to get me by , and even £20 cash back from manufacturer now , its not high spec i know , but im desperate for something now, and no way am i giving these 'leading' manufacturers money to encourage the ridiculous types of phones they are churning out by the bucket now, they are ****ing house phones not something to carry around with you, i could imagine them wall mounted , but Gzus i see some people carrying these things and it looks like they are going into battle with the 'visionaries' .....
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Id try a z5c if it was about 1/2 the price and i didnt have a z3c already, for now i might just fix myz3c and put it inside a cage , it will still be smaller than these 5" devices - what did you find wrong with it though ?
I've owned a Z1C and now a Z5C and never had cracking issues on either. Don't drop your phone, it won't crack. If you're prone to dropping your phone, always get a case, because it's stupid to risk that much money on being clumsy.

Any cracked screens or back panels?

I woukd like to get a z3c but have seen numerous complaints that the screens and glass back panels on both the z3 and z3c are cracking for no apparant reason because the phones are too fragile.
Because of this I have started to consider the z5c. Can anyone confirm if the z5 series is also susceptible to the same issue or has the problem been addressed?
On another note, I cant say Im impressed with the amount of ads scattered all over the pages of this forum!
Thanks
Don't believe to everything. I mean, if i do something with my phone accidentally of corse i'll rant that it cracked by itself. And most of these rants were because of users did something. I had both z3c and now z5c and no sign of selfcracking of either glass, don't believe it'll crack just like that.
bubimir13 said:
Don't believe to everything. I mean, if i do something with my phone accidentally of corse i'll rant that it cracked by itself. And most of these rants were because of users did something. I had both z3c and now z5c and no sign of selfcracking of either glass, don't believe it'll crack just like that.
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Click to collapse
Yes it will crack just like that. My z3c did. I had not want to believe it was possible, just like you, until it cracked as I was holding it in my hand typing on whatsapp. I hope my z5c won't do the same.
Sent from my E5823 using XDA Free mobile app
tudork said:
Yes it will crack just like that. My z3c did. I had not want to believe it was possible, just like you, until it cracked as I was holding it in my hand typing on whatsapp. I hope my z5c won't do the same.
Sent from my E5823 using XDA Free mobile app
Click to expand...
Click to collapse
Then i don't really know, why mine didn't crack adn it even fell on concrete few times? Did i have bot Z3C and Z5C like a Superman edition or am i missing something???
Regarding the " people say it broke by itself", of course there are always those who say "I didn't done nothing" when they break something, but compared to the other glass-back phones like the iPhone 4/4S and Nexus 4 there are waaaay more "it broke itself" reports about the Z3C. So I find it doubtful those are just rants.
From what I understood the issue is not that "glass is fragile", but that the Z3C has a design error - the glass is under constant pressure by the frame. So if the glass has any natural faults in it it will eventually crack - without any external cause.
Considering I just ordered my Z5C I really hope Sony fixed that particular issue. In either case, I also ordered vinyl back for mine, party because the back is really slippery, partly because that way I most likely won't even notice if the back is cracked (I hope at least).
Still, overall I would be happier if Sony transferred the person who insists on glass backs for their phone somewhere else where he cannot do much damage - maybe to their Betamax division - and used a fully polycarbonate hull like they did with the Z4 Tablet. GLass backs are and always will be a stupid form before function design decision.
i had so many phones made from glass and had zero problem with it. Just take care of your **** and you should be fine.
Yes mines has cracked only week old
Staggered how it could have happened not dropped and WHY would I slam it down on any surface?! Call into Vodafone tomorrow first thing. Cracked over corner right across camera.
bubimir13 said:
Then i don't really know, why mine didn't crack adn it even fell on concrete few times? Did i have bot Z3C and Z5C like a Superman edition or am i missing something???
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Click to collapse
Why? Because of a simple thing called chance. Not all z3c phones spontaneously cracked. But a few of them did. You cannot control it. Nobody can. But it could still happen. Be glad it has not happened to you and be nice when someone says it happened to them, instead of not believing because it hasn't happened to you. It is as if you don't believe that someone can have a car crash because you have never had one.
Sent from my E5823 using XDA Free mobile app
My z5 green version has already cracked...disappointed. My z3c was more durable
KIDOFDANITE said:
My z5 green version has already cracked...disappointed. My z3c was more durable
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Click to collapse
This is the reason why I like thick phones :|
Between my wife and I, we've had a z1c, z3c and z5c. Haven't had any cracking problems with any of them.
This sort of happened to my sister. She had the phone for a while without problem. I was sat in the car with her and saw it fall about half a foot onto the plastic divider between the driver and passenger seat. This cracked the screen. Although it was dropped it's perplexing that it broke as that's not the kind of fall where you'd expect the screen to break. It's been repaired but it's still a bit of a minor mystery how it managed to break from such a minor fall. We were pretty shocked it was broken being such a minor fall as to not induce a sense or panic or expectation of breakage.
It's possible that it's been strained before or age has taken its toll such as temperature variations.
Mysterious screen breaks can definitely happen. Someone should create an app that keeps track of knocks, bumps, pressure, etc.

spontaneous screen crack

Just a quick question. Anyone else have an issue with their screen cracking? My P9000 has developed a crack over the led. I didn't drop, knock or bump the phone. I've emailed support for advice. I'll keep this forum posted.
Update got a very prompt response. Two sentences
"Good day!
we are sorry to hear that, but screen will not crack by itself. it may have some physical damage on it."
No details of how to get a repair, that's it! Not the best customer service. I've replied enquiring about service centres, costs etc. and will update the post when I get more info. There are a few posts asking for similar details re. Screen replacement so the info will be useful for the community.
actually it's strange to think that a screen can brake by itself , can you post some pictures?
elephone customer care have already proved it's lower quality service . i don't know where you live but best solution imho is to give the phone to a local cinese phone repair shoop , here in my city there are a couple that repair - fix phones for low money and they also provide spareparts that arrive very quick and at low price thanks to it's black market channel, try to search one
I agree it's very unusual that the screen would break in this way, but I'm really very careful with all my devices and this has never happened before.
If Elephone say that this cannot happen then I'm not going to quibble, I'm more interested in repairing the phone. Sending it back to the seller for repair will be an interesting, long and probably prohibitively expensive process, but I'll make enquiries.
In other news Elephone are still working on a new ROM for the device, I took the opportunity to ask supplementary questions in my email :laugh: so the chatter on the forums about the 19/04 build being the last one can abate for a while.
The crack in question. Doesn't impair functionality and there's are no signs of impact
The only replacement display I found on the Web is this one https://m.aliexpress.com/item/32673463140.html Unfortunately I have no clue if this is an original display and if could place it on my phone by myself
Your phones has physical damage along the bottom side of the metal frame can clearly see where its been scraped. You sure it didn't drop or get dragged along something while face down? Hopefully there's an OEM replacement as its just the glass that seems to be damaged not the LCD
Thanks I wouldn't know how to even begin the repair but it's useful info.
I had a similar small crack appear on mine which had not been dropped I assumed it had been knocked whilst in my pocket, But then today i put my phone in my pocket to drive and collect the kids when i got to the school i had 3 additional cracks I assume its something to do with the size of the screen and it not flexing.
The new cracks now make it pretty tough to use the phone as they are affecting the touch functions, once i can unlock it i will take some photos to post.
Banathe said:
I had a similar small crack appear on mine which had not been dropped I assumed it had been knocked whilst in my pocket, But then today i put my phone in my pocket to drive and collect the kids when i got to the school i had 3 additional cracks I assume its something to do with the size of the screen and it not flexing.
The new cracks now make it pretty tough to use the phone as they are affecting the touch functions, once i can unlock it i will take some photos to post.
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Click to collapse
Thank you. I'd almost convinced myself that I must have knocked the phone.
Events have taken a new turn. The left hand side of the screen now creaks and pops when you press on it. If I press sufficiently hard enough it stops creaking and popping, almost as if it is correctly seated again only to literally and audibly pop out again 5 minutes later.
I will post a video later, and will be contacting elephone with evidence that there is a design flaw with the device. I'll keep this forum updated on my progress.
thats weird thats where my spontaneous crack started images attached, the bottom one is under the glass but i think was the cause of the left side one.
Adding images as attachments as well given the URLS don't seam to be showing correctly.
Mine also has a minor crack on the screen, it's in a case and has not been dropped. There is no damage to the frame at all, I'm guessing it's from being in my pocket. The phone obviously isn't as strong as mainstream manufacturers. My crack is very faint in the top right corner and you really have to look at it in a certain light to see it.
If it gets worse, I'll buy a new phone (One Plus 3) and not look at this device again
Sent from my P9000 using Tapatalk
Mine broke in my front pocket without impact. It was the aluminium frame that was bending and must have cracked under the stress. In hindsight I should have started putting the phone in my pocket the other way around. Ha ha!
YorkshiresSnipper said:
Mine broke in my front pocket without impact. It was the aluminium frame that was bending and must have cracked under the stress. In hindsight I should have started putting the phone in my pocket the other way around. Ha ha!
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I note the replacement screens have come down in price I may have to have a go at a repair.
Sent from my Z2 Plus using Tapatalk

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