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Hey guys,a question about the SGS2 popped into my head earlier that I had forgotten to care about.
How durable is the GS2?I mean without silicon cases etc.It depends on the quality of the plastic used.
I know that the screen is pretty durable for sure(isn't it Gorilla Glass?),but what about the rest of the phone.From what I've heard,the original Galaxy S was pretty durable(heard stories of phones flying out of cars' windows etc),and my current Desire HD is really durable("really" is there because I have personal experience from the phone,not because it's more durable than the GS or something).
I intend to take care of my phone(Who doesn't take care of a 600 euro phone? ),but you cannot never be too sure!
Any feedback WITHOUT FLAMING OR HATING INCLUDED (taking precautions here as some people tend to defend the awesomeness of Sammy's phones with far too much zeal) is welcome.
Still eagerly waiting for the phone to arrive!
A lot of people think plastic automatically equates to bad build quality. Well, the Galaxy S II is proof that isn't the case -- it doesn't creek and there are numerous reports of people dropping theirs with no marks.
To sum up - does it feel as tough in the hand as my old HTC Leo? No. But does that mean it isn't? Not necessarily. I have had mine for a month with no build quality issues and long may it continue.
Durable = lasting in spite of hard wear or frequent use
So time alone will tell one month most definitely will not .
jje
Well,I am happy to see you two guys here(You ermmm...answered in a not so wanted manner in my other thread,remember?).Perhaps we started wrong,but never is too late now,is it?
I never said that plastic means build quality is bad.It's just more likely to mean so than aluminium is,because there are various qualities of plastic and no one can guarantee(is it spelled like that?I'm studying atm so my English is a bit out of the ordinary,too many mistakes,sorry) that a manufacturer uses high quality plastic.
However it doesn't need to scream quality.My father has a Panasonic DSLR which is mainly(if not completely) mad of plastic.It has fallen on soil,water,rocks(in a cave-holy sh*t that man! ) and other surfaces numerous time and there is only a tiny(Like the tip of a nail) piece broken from the lens' cover.Nothing serious considering it's been going through that stuff for about four years now!
What I wanna say is that the GS2 might prove far better than most of us believe.
Did you guys own a GS1?What are your experiences from it?I mean apart from the usual problems with the device,like gps.
Again,thanks for your replies guys!I hope we will be cooperating and understanding each other better in the future!
(I hope I don't sound like a politician,but we have to be polite,don't we? )
JJEgan said:
Durable = lasting in spite of hard wear or frequent use
So time alone will tell one month most definitely will not .
jje
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This deserves its own reply...
Don't say one month won't tell anything.Give a phone to my sister.If it survives the month,it's most likely extremely lucky or extremely well made!
Like the original sgs id say its a lot more durable than it feels- Ive droped mine already, but didnt get a scratch
Yes i droped mine within 10mins of opening the box lol it bounced but no marks chips cracks scratches nothing. On the other hand i droped my desire hd when i had it and that gained a dent in the top both droped in my living room so they both took the same tumble and hit the same floor.
Sent from my GT-I9100 using XDA Premium App
Hard to say, wait some weeks for more stories to develop
I'd say since there aren't many (any?) people screaming "ONOES IT BROKE ALREADY", it's probably made pretty well.
If it had truly bad build quality there would surely be some people complaining about it by now!
Once I got mine, I thought it felt like a toy and got a case for it immediately, but that doesn't mean it wouldn't be able to survive a drop. It just means my financial paranoia got the better of me
Xero Xenith said:
I'd say since there aren't many (any?) people screaming "ONOES IT BROKE ALREADY", it's probably made pretty well.
If it had truly bad build quality there would surely be some people complaining about it by now!
Once I got mine, I thought it felt like a toy and got a case for it immediately, but that doesn't mean it wouldn't be able to survive a drop. It just means my financial paranoia got the better of me
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Yeah,that last part is exactly how I feel!
Joking aside you are right.We haven't even heard of someone bricking their device!How strange is that?Do idiots not buy the SGS2?Or is the software THAT easy to recover from anything?
Sent from my Desire HD using XDA App
Hopefully I'm getting mine tomorrow but If you look at the situation in which you'll drop the GSII logically.
(Correct me if I'm wrong, btw )
If you drop it, it's lighter, meaning it has less momentum on it, meaning that there's less force acting on the phone when it goes "smashing" into the ground and is there's less force, it's more likely to survive.
OFC not sure how that situation will take place in real life though.
tready said:
Yes i droped mine within 10mins of opening the box lol it bounced but no marks chips cracks scratches nothing. On the other hand i droped my desire hd when i had it and that gained a dent in the top both droped in my living room so they both took the same tumble and hit the same floor.
Sent from my GT-I9100 using XDA Premium App
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Well,in a similar scenario my DHD kinda damaged the floor more than the floor damaged it.
Well,comparing the two isn't really that much fair.See,the way I see it,the biggest advantage of the plastic used on with the Galaxy series is that the reduced weight of the phones makes the force with which they hit the ground,should they fall,much smaller.And,using common sense,this means less damage.
That is my opinion though!
Sent from my Desire HD using XDA App
daivik said:
Hopefully I'm getting mine tomorrow but If you look at the situation in which you'll drop the GSII logically.
(Correct me if I'm wrong, btw )
If you drop it, it's lighter, meaning it has less momentum on it, meaning that there's less force acting on the phone when it goes "smashing" into the ground and is there's less force, it's more likely to survive.
OFC not sure how that situation will take place in real life though.
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Yeah,whatever you said.You beat me to it.Damn,I should start replying from my PC more!
Sent from my Desire HD using XDA App
One more question guys...
How is Samsung with their warranties?Do they honour it as they should?And how do they treat people with rooted devices?
HTC is well known for the fact that they are quite good with their warranties so,coming from a long line of HTCs,I'd like to know about Samsung too.
Thanks!
Sent from my Desire HD using XDA App
It feels fragile, but like someone just said the amount we've paid for them does instill some paranoia. I had my first test yesterday. In a Case-Mate Tough Case, the phone fell out of my hand, dropped arrow straight vertically and landed on one top corner. It then flopped on its face. This was on a concrete floor. I know the case saved it, but regardless the shock it took was pretty severe. So it's not frail and I'm now a Case-Mate fan.
tolis626 said:
One more question guys...
How is Samsung with their warranties?Do they honour it as they should?And how do they treat people with rooted devices?
HTC is well known for the fact that they are quite good with their warranties so,coming from a long line of HTCs,I'd like to know about Samsung too.
Thanks!
Sent from my Desire HD using XDA App
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Are you buying sim-free? And I haven't heard any rants about warranty, so I'm assuming it's good.
Plastic definitely has it's advantages. When you think of all the shattered iP4's, and the comments above about dented aluminum HTC's it might be a blessing. That and of course weight has me thinking maybe the Sensations hand feel might not be so great when it's out of your hands....and into gravity's
I dropped mine 12 days ago.
Took it out of my pocket whilst hurrying to get to a meeting I was late for, juggled it, managing to launch it to about 5ft in the air before it landed totally flat, face down on concrete with some small stones scattered across it.
That shattered the glass and broke the LCD screen. NO damage or marks anywhere else. It has been in for repair (£90 quoted) with the official Samsung service centre in Luton since Saturday 21st. Samsung are taking their time sending the replacement.
Just a little bit annoying!
daivik said:
Are you buying sim-free? And I haven't heard any rants about warranty, so I'm assuming it's good.
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Yep,I'm always buying sim-free.I hope they are at least as good as HTC.If not...Well,I hope I don't fry my phone(I'm a heavy overclocker)!
pmt32577 said:
I dropped mine 12 days ago.
Took it out of my pocket whilst hurrying to get to a meeting I was late for, juggled it, managing to launch it to about 5ft in the air before it landed totally flat, face down on concrete with some small stones scattered across it.
That shattered the glass and broke the LCD screen. NO damage or marks anywhere else. It has been in for repair (£90 quoted) with the official Samsung service centre in Luton since Saturday 21st. Samsung are taking their time sending the replacement.
Just a little bit annoying!
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Aha...Then Gorilla Glass isn't made to endure severe abuse!
Although I think 90 pounds for the screen is a little too much...
I am very keen on the Z2 as my first Sony phone but the reports I have read about Z1 phone screens randomly cracking on their own has me worried. How serious is this problem really?
Is this just the 0.1% of phones that the people are complaining about? Or is it more than that. I am assuming the screen used on the Z2 is the same as predecessors.
Screen on the Z2 is not the same as one on the Z1, and personally i think that cracking screen problem is weird, and i not believe it.
nikola1970 said:
Screen on the Z2 is not the same as one on the Z1, and personally i think that cracking screen problem is weird, and i not believe it.
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I know the technology behind the glass is different, but are you sure the glass itself is different?
9 page thread about the issue on Sony forums [cannot post links yet ]
You should really not worry about that "cracking" problem.
i
Sh4dovv said:
I am very keen on the Z2 as my first Sony phone but the reports I have read about Z1 phone screens randomly cracking on their own has me worried. How serious is this problem really?
Is this just the 0.1% of phones that the people are complaining about? Or is it more than that. I am assuming the screen used on the Z2 is the same as predecessors.
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hehe yeah shatter proof screen will crack without ANY reason!
no reason but maybe some a**h*** sit on phone and then report nothing happened for warranty and etc.
think little bit logical! is it possible that a slim glass crack by itself without any reason? NO
so dragontile glass also won't crack by itself!
nikola1970 said:
You should really not worry about that "cracking" problem.
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There's been a scientifically proven discovery that connected cracking screen phenomenon to wearing a very tight pair of slim chino jeans...
Lol.....yeah, that'd be because.......
Tight fitting trousers + contour of wearers butt = phone being bent/twisted into shapes that Sony never intended = dumb s**t user damage.......
As far as I know, nobody has produced a flexible smartphone yet....lmao
Sent from my Markox powered KitKatted S2
I never gave any credit to those rumors... Until today when the screen of my Z2 just cracked on me.
Phone was in my pocket, I left home for a walk and when I pulled the phone out of my pocket the backglass was completely cracked... I am positive that I did not hit anything or did anything unusual. Pretty passed that it happened to me on a week old phone which I got from Taiwan so no possibility to return/exchange under warranty (I am in the US).
keithross39 said:
Lol.....yeah, that'd be because.......
Tight fitting trousers + contour of wearers butt = phone being bent/twisted into shapes that Sony never intended = dumb s**t user damage.......
As far as I know, nobody has produced a flexible smartphone yet....lmao
Sent from my Markox powered KitKatted S2
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Ummmmm what about the lg flex???? Seriously tho, i wouldnt worry, i know its different glass but ive had a galaxy note for the last 2 years, lives in my back pocket, only damaged the screen once, damaged digitizer by throwing phone at wall, then broke lcd while attempting to remove the digitizer....... unless you're extremely heavy i doubt it'd be an issue
Howdoin said:
I never gave any credit to those rumors... Until today when the screen of my Z2 just cracked on me.
Phone was in my pocket, I left home for a walk and when I pulled the phone out of my pocket the backglass was completely cracked... I am positive that I did not hit anything or did anything unusual. Pretty passed that it happened to me on a week old phone which I got from Taiwan so no possibility to return/exchange under warranty (I am in the US).
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Sorry to hear that in which pocket did you have your phone ? :'(
Howdoin said:
I never gave any credit to those rumors... Until today when the screen of my Z2 just cracked on me.
Phone was in my pocket, I left home for a walk and when I pulled the phone out of my pocket the backglass was completely cracked... I am positive that I did not hit anything or did anything unusual. Pretty passed that it happened to me on a week old phone which I got from Taiwan so no possibility to return/exchange under warranty (I am in the US).
Click to expand...
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Sent from my Nexus 5 using Tapatalk
Phone was in left front pocket of a loose fitting jeans. This is where I always keep my phone, have gone without problem for years with iPhone, Xperia S, Nokia Lumia 900... never had a problem. Back of phone is always facing outside.
I tend to have the phone there and keep my hands in my pocket when i walk - only thing I can see is that my hand put a little pressure on the back glass and caused the cracking as I am positive I did not it anything and never keep anything else but the phone in that pocket. This still seems to me like a design problem because there is no "unnatural" pressure or wrong use here for a cellphone. Back glass just cracked all over, there is no clear breaking point that would indicate a shock, just cracks on the entire surface of the back glass.
Sh4dovv said:
I am very keen on the Z2 as my first Sony phone but the reports I have read about Z1 phone screens randomly cracking on their own has me worried. How serious is this problem really?
Is this just the 0.1% of phones that the people are complaining about? Or is it more than that. I am assuming the screen used on the Z2 is the same as predecessors.
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Click to collapse
Do any seasoned Sony phone owners have any comments to make about this? I'm a long time iPhone user looking to pre-order the Z2 and since reading about one alleged self cracked Z2 screen here and countless self-bending and self-cracking Z1 screens on other forums, I'm wondering if anyone else thinks this is cause for concern... Should we take these reports with a grain of salt ?
invision1 said:
Do any seasoned Sony phone owners have any comments to make about this? I'm a long time iPhone user looking to pre-order the Z2 and since reading about one alleged self cracked Z2 screen here and countless self-bending and self-cracking Z1 screens on other forums, I'm wondering if anyone else thinks this is cause for concern... Should we take these reports with a grain of salt ?
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It's the same thing as always. It's the usual 0.1%.
So far only one person reported cracked Z2 here (but posted it twice, once here and once in other thread, but it's still one cracked Z2).
Every phone has such "issues", the louder the launch (and more anticipated), the more such problems emerge.
See literally EVERY single iPhone launch: cracking, scratching, bending, twisting etc. and I have yet to see in person a single defected (out of the box) iPhone. At least that's my personal experience.
It how Sony responds though which is the most concerning.
So far they've refused to acknowledge the problem and have denied warranty claims.
Whereas Apple will just straight out replace it.
Howdoin said:
Phone was in left front pocket of a loose fitting jeans. This is where I always keep my phone, have gone without problem for years with iPhone, Xperia S, Nokia Lumia 900... never had a problem. Back of phone is always facing outside.
I tend to have the phone there and keep my hands in my pocket when i walk - only thing I can see is that my hand put a little pressure on the back glass and caused the cracking as I am positive I did not it anything and never keep anything else but the phone in that pocket. This still seems to me like a design problem because there is no "unnatural" pressure or wrong use here for a cellphone. Back glass just cracked all over, there is no clear breaking point that would indicate a shock, just cracks on the entire surface of the back glass.
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Howdoin, take a picture and post here to get an idea of how this is cracked
BR4DOKYBrazil said:
Howdoin, take a picture and post here to get an idea of how this is cracked
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Posted in the other thread : http://forum.xda-developers.com/showthread.php?t=2709186&page=3
Howdoin said:
Posted in the other thread : http://forum.xda-developers.com/showthread.php?t=2709186&page=3
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Has this happened to anyone else?
BR4DOKYBrazil said:
Has this happened to anyone else?
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Yes! It happened to me!
I bought the Z2 a week ago. Never let it drop, always kept it in my left pocket with nothing else.
This morning I woke up and it had this super clean crack all over the backside of the phone...
Called Sony, they said I had to go to the shop where I bought it.
Went to the shop, they said it was not yet acknowledged by Sony so they can't do anything about it.
I'm a Galaxy user that just switched to Sony.... mistake? I think so!
n.v.vandenbergh said:
Yes! It happened to me!
I bought the Z2 a week ago. Never let it drop, always kept it in my left pocket with nothing else.
This morning I woke up and it had this super clean crack all over the backside of the phone...
Called Sony, they said I had to go to the shop where I bought it.
Went to the shop, they said it was not yet acknowledged by Sony so they can't do anything about it.
I'm a Galaxy user that just switched to Sony.... mistake? I think so!
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There was a sudden change in temperature?
BR4DOKYBrazil said:
There was a sudden change in temperature?
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Well, I am based in Amsterdam. Here it's mostly cold but it was suddenly around 20 degrees (which is extremely hot for may in Amsterdam) when this crack happened. I know temperatures can affect glass, but with this small change in temperature...?
Cracked my screen on my ultra yesterday. Dont know how it happened. Pulled it out of the pocket and found hairline cracks.
Had the Sony Z1 and same thing happened.
These Sony screens must be the worst quality in the high end business. What is extremely annoying is that the cracked screen makes the phone unreceptive to touch actions from your fingers. I was left stranded for a whole day with no communication.
Ive cracked my iphone screen previously but even with heavy cracks and iphone still works. A small hairline crack on a Sony however renders it useless. It is for this reason I am not going to buy another Sony phone.
I don't mind the fact it can crack but to crack randomly and not work at all after a crack is unacceptable. Looks like back to the Iphone or Note 4 for me.
Ukbondraider said:
Dont know how it happened. Pulled it out of the pocket and found hairline cracks.
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Post a picture of it if you can, it's pretty easy to tell how the screen broke if you examine the cracks.
It really seems like this may be a production fault of a sizeable set of devices, while the rest are built better. I remember one person posting that Sony had acknowledged this to be a problem when a cracked phone was turned in for warranty repair and offered a free replacement. There's a bunch of articles about this. Seems to affect the Z2 as well, so I understand your decision. :/
I think it's such a shame - and I couldn't agree more.
I had the same thing happen to my Z2 while it was sitting on the bed, switched back to my Z Ultra now and I'm constantly worried about the same happening with that. It seems to be a common problem across all the z series phones which leads me to believe it's down to the crappy dragontrail glass they use, I wish they'd use gorilla glass. My one x screen went through hell, even had a coke can(340 grams!) fall square on the screen from an overhead shelf a meter and a half above and was fine (to my amazement).
I know people are going to say it's glass it can crack (well yes - no **** sherlock) but the Sony glass just cracks to easily, either that or their qc is awful. I have to admit I was a sceptic and assumed people were just being heavy handed until I experienced it first hand, and I baby all my devices.
It's a shame because I love the Sony devices but I don't want something I have to carry around in bubblewrap, hopefully the next gen Samsung/Htc phones are waterproof then I'll jump ship.
Thing is Sony know about the issue, watchdog UK covered it a year ago but whether they actually replace it under warranty is a complete lottery. I have insurance but it's still unnecessary hassle
Use an ultra thin case, solves potential cracks. It's all about the amount of pressure in the pocket. A device this thin and large is more prone to cracking, obviously. The Achilles heel is located at the power button... Babying this device is a must, requires attention and dedication
Thanks Buddy. I was about to buy a Sony Z Ultra, bcoz of its larger display. I am a rough user of phones. Even on some second hand sales sites, I found some ads selling cracked screen phones ( nobody buys such cracked screen phone but ie different issue). I shall settle for smaller screen phones. Bye.
Triflot said:
It really seems like this may be a production fault of a sizeable set of devices, while the rest are built better. I remember one person posting that Sony had acknowledged this to be a problem when a cracked phone was turned in for warranty repair and offered a free replacement. There's a bunch of articles about this. Seems to affect the Z2 as well, so I understand your decision. :/
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Have not had a single issue on screen cracking or anything of my Z1 and I had it for almost a year now.
I also cracked mine
I cracked mine by wearing swim trunks that were just too small for this phone and I sat down with it in the pocket and that was that. But i love it so I bought another. And I have just now finished turning my broken Z Ultra into a media center via XBMC, and an MHL adapter. Im thinking of making a short guide soon because while the phone is useless without functioning touch input, the guts are stil powerful, and its a shame to let that processing power go to waste. This a very low power consuming device when compared to htpcs.
Yeah, I will be moving on to the Nexus 6 because of this. I love my ultra, but I am already on my second phone because my 1st cracked in my pocket. Two of my buddies also had their's crack in their pockets too. We are big guys that wear baggy pants, so it wasn't like too much added stress. I will keep my ultra, but will turn to the nexus 6 as my daily driver. Honestly I don't think it is a matter of if the screen on this ultra will crack, but a matter of when.
I suggest iron brick and abuse it silly
I have the same problem with my phone. So basically i have a white brick now. It works when your not doing anything with it. But trying to use facebook, chrome or any other app the screen stops working.
http://talk.sonymobile.com/t5/Xperia-Z5-Z5-Compact-Z5-Premium/z5-compact-touchscreen-acting-weird/td-p/1043339
Major ouch, especially seeing the number of people who reported the problem!
Sent from my D5803 using XDA Free mobile app
So far it's only owners of the white model, is that just a fluke?
Skickat från min LG-H815 via Tapatalk
Seems bad. Very bad. But the thread on talk.sonymobile.com is full with owners of white ones so it seems a major problem with that batch
Unfortunately, the consistency of the reports on the lag, slowness, touch issues and the blurry left corner camera problem, made me decide not to buy this phone anymore. Terribly sad, as I love the compacts.
Sent from my D5803 using XDA Free mobile app
tudork said:
Unfortunately, the consistency of the reports on the lag, slowness, touch issues and the blurry left corner camera problem, made me decide not to buy this phone anymore. Terribly sad, as I love the compacts.
Sent from my D5803 using XDA Free mobile app
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Wait till Sony delivers.
My only issue with the Z5C is some very rare stutter, else i am really satisfied with it.
The situation should improve with some incoming software updates.
let's be honest - 90% of normal users wont even care about those issues. i can best sony is aware about those issues and will fix this in the next upgrade. sony would be stupid company to admit that they have released phone with some issues.
this is unfortunately how everyone are making phones now - i am fed up with all those bend, blur, melt gates and will use my phone as a phone with nice camera and not for using it as my work tool
masi0 said:
let's be honest - 90% of normal users wont even care about those issues. i can best sony is aware about those issues and will fix this in the next upgrade. sony would be stupid company to admit that they have released phone with some issues.
this is unfortunately how everyone are making phones now - i am fed up with all those bend, blur, melt gates and will use my phone as a phone with nice camera and not for using it as my work tool
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Click to collapse
Sony is not a good company, they are unethical and would rather endanger people than fix an issue they were even told about before they used the 810 processor.
I know this is a bit late and all, but well done on the choice not to get a Sony Xperia Z5 Compact, not only is the device flaw filled, but the Sony Support will blame anyone but themselves, what happened to me is i got a new Z5c which was to replace my Z1c which was an amazing phone, and i noticed from the start the phone was hotter when running, with each new OS / FW update the problem seemed to get worse and worse, after 2 weeks there was the first big update, i think its the next android version as the file was 1GB, less than a week later, after leaving my Z5c on my bed not even charging while i went to the shops, i returned to find the rear glass cracked, just above where the CPU is situated, i contacted Sony Support, and they said that since there was not only 1 crack (there is a whole shatter patern inline with the NFC but on the opposite side of the camera, it is what looks like from the side cover, but there is not even a mark / scratch / piece of dust on it so how, especially when its a flat side part, you cant crack glass say 1/3 down hitting the side panel.) it was not their issue. They also said that phones do get hot and that i must not use it while it charges. then the next issue, the heat, after about a month since the glass cracked the phone was getting so hot i could not keep it in my pocket, which i am sure is too hot, and since all this has happened the battery life seems to be getting less and less very quickly no matter how i charge or if i even run a battery calibration, i googled the issues and saw so many others with the issues, and so i have now gone the legal route, since my 3 month old phone Sony has informed me must go into a Repair Center and they cant give me a phone to use while it is in.
Another scary issue, is when the glass is cracked, people think it is still waterproof, IT IS NOT, THE CRACK MAKES YOUR PHONE NOT WATERPROOF, so be careful with it if the glass is cracked.
I think Sony needs to do the right thing and recall this model, the heat issue they "solved" by throttling the CPU, throttling the CPU means i am not getting the CPU speed as advertised which means false advertising as well. They say it was just a FW fix for now, but i cant see with the damage this has caused already, the FW throttling being taken away, MEANING THE PHONE IS NOT THE SPEC AS ADVERTISED, which is false advertising and means i am not getting what i paid for. So its wrong and also ILLEGAL.
Just my review, it seems like a very nice phone, if you are not worried about shattered glass in your ear or waking up an your house is on fire cause the phone got too hot.
Breaking: Samsung Galaxy S23 Ultra UK units have screen defects, Samsung replied - SamNews 24
Samsung has recently launched the Galaxy S23 Series and some users started reporting that the screen of the ... Read more
www.samnews24.com
https://twitter.com/i/web/status/1625432044581822464
Mine unit from Poland also have this... More over i found one redditor that have bended unit.. I put mine on leveled (screen side) surface and also is bended... So meny $ a issues...
Check yours...
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a lot of them with this defect...
Joloxx9 said:
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
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Click to collapse
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
aureum said:
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
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First - I read it, if you are not happy with the product, don't use it, simple. You still have 14 days to send it back if you are not happy, vote with your wallet.
Second - And? Not sure how big % of phones got that issue, but same as above applies, if people are not happy they should send units back. Maybe then samsung would acknowledge issue.
Third - No one force you to stay without phone, if you sold etc. your previous one or sent it back for trade in, then make a complain to Samsung.
And fourth, if you read my post with understanding you would get that I do not defend them. Sending back bad/wrong/broken etc product is our right, Samsung and S23 is not the only phone on the market, if you have issues with them, than feel free to buy something else.
I was angry with oneplus few years ago and guess what, I am on samsung now.
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
blackhawk said:
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a $hit load of them with this defect...
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If that's what they say and your unit have it, vote with you wallet and send it back, there will be no change when people moan on this forum and Samsung keep their sales.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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This is nothing but people hunting for reasons to dislike the phone. It has zero effect on functionality and you have to really be looking to even see it. It's a nothingburger discovery some iPhone fanboy found and put on Twitter to cause drama.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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The problem is it's not supposed to be there at all. Not on my N10+'s. On a display that's not acceptable. It's a manufacturing defect and right where it's always in your face.
Worse, pretty sure Samsung was aware of this defect but they shipped them anyway. Like a brat they do what they want then make lame bs excuses for their actions. This isn't a injection molding tab Sammy, it's a screw up.
At this point there's no telling if over time it will get worse and/or spread. I'd return it for a cash refund especially at this price point, where the defect is and Samsung's condescending attitude.
but this is only visible with a strong light source, with certain angle of light with screen off. it has no impact on usability. i have seen it in the past on other curved displays
Edited by moderator to correct formatting
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
glad i am not that inquisitive otherwise i would still use nokia 3110
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
nawat said:
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
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even my old S8 has it
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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I'm still having trouble seeing it in these pictures, even when it's directly pointed out, lol. I'm not gonna examine my phone. It looks generally fine and I'm gonna stick with it.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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I think the issue is that most people wouldn't even notice if someone didn't point it out to them in special lighting. I think you should be able to discuss and point out anything you deem flawed. But on the other end you should also expect pushback from people who think you are just being spoiled when you have the option to return it. I have noticed it on my Galaxy S23 Ultra US version but only by looking at it in lighting. I think the device is fantastic and even with that little flaw I will keep my device since I can't really notice it since I have a case on it.
catalin78 said:
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
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return it and get your previous S22 Ultra.
I am not seeing it on mine but I could be blind
duckfart said:
I am not seeing it on mine but I could be blind
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It's probably present on certain batches; some will have it, others not. A major QC screw up. If the defect was minor you wouldn't be able to see it at all.
This is a defect that could effect the survivability of the glass. Glass is subject to some of the laws of hydrodynamics. This deformity causes new stress points. It may not crack there but in another area of the display, hydrodynamics. Glass is a peculiar substance with bizarre properties. Of course if it breaks Samsung will say it's your fault for dropping it.
DON'T SAY YOU WEREN'T WARNED