Hello my fellow people,
I am warning the people who may not know what VZW does on calls. So I called support because I am having an issue with my charging port. Simply just need it replaced so I can properly charge my phone and connect it to my PC without it randomly disconnecting. So I call them and go to tier 2 to explain my problem. I do and the representative ask me to give them a quick second to see what the issue may be. I wait for about 30 seconds and to make a long story short, their diagnostic tool found my device to be rooted, so there was nothing they would do. So yes, when you call in with a problem, software or hardware, they do a diagnostic test to see if the device has been rooted. So I had to call back several times to get a representative who would not see the previous test done, and run a new one while I was unrooted. So now my account is clean but with a major headache. So XDAers, DO NOT CALL VZW FOR SUPPRT WHILE ROOTED. I WAS GOING TO BEFORE I SENT IN THE PHONE BUT THAT DOESNT WORK. UNROOT AND BE STOCK BEFORE CALLING. Hope this little story helped.
Update: Yes, they run the tool without permission from the user
Just had this same issue..tryed to play dumb...however...no luck..go back to stock then retry!!
Sent from my Nexus 7 using XDA Free mobile app
Slys13 said:
Just had this same issue..tryed to play dumb...however...no luck..go back to stock then retry!!
Sent from my Nexus 7 using XDA Free mobile app
Click to expand...
Click to collapse
Yep. I did and they retested. I'm just wondering how they can do it without customer permission.
I would have asked them to explain how they think a physical part of the phone would be damaged from a software aspect of the phone. The onus is on them to prove it.
Edit: I always call from another phone and make sure the phone I'm calling about is in airplane mode so there is no chance for them to connect to it just to be safe anyways.
What file do they use to access the phone? The my Verizon app?
Sent from my SM-N900V using XDA Free mobile app
Slys13 said:
Just had this same issue..tryed to play dumb...however...no luck..go back to stock then retry!!
Sent from my Nexus 7 using XDA Free mobile app
Click to expand...
Click to collapse
They are idiots I had same issue as op. They said I was rooted I said that's bull**** my build number reads blah blah blah. The thot said let me talk to my super and I got my replacement even thot they claimed I was rooted when in fact I reall was. Suck it vzw
warriorpluto said:
What file do they use to access the phone? The my Verizon app?
Sent from my SM-N900V using XDA Free mobile app
Click to expand...
Click to collapse
I honestly don't know...
streetracer8605 said:
I would have asked them to explain how they think a physical part of the phone would be damaged from a software aspect of the phone. The onus is on them to prove it.
Edit: I always call from another phone and make sure the phone I'm calling about is in airplane mode so there is no chance for them to connect to it just to be safe anyways.
Click to expand...
Click to collapse
I always call from another phone too, but my Note wasn't in airplane mode though. Gonna do that from now on.
Should try root cloak xposed module. That may help.
Sent from my ADR6425LVW using Tapatalk
ihavenewnike said:
Yep. I did and they retested. I'm just wondering how they can do it without customer permission.
Click to expand...
Click to collapse
The my Verizon app asks for root access if you have Superuser installed and requests pop up. I've seen it myself once and wondered..... If I didn't have an app to notify me, would it have given that app root access silently? I bet it does.
neyenlives said:
The my Verizon app asks for root access if you have Superuser installed and requests pop up. I've seen it myself once and wondered..... If I didn't have an app to notify me, would it have given that app root access silently? I bet it does.
Click to expand...
Click to collapse
Correct. The my Verizon app is exactly how they can tell.
neyenlives said:
The my Verizon app asks for root access if you have Superuser installed and requests pop up. I've seen it myself once and wondered..... If I didn't have an app to notify me, would it have given that app root access silently? I bet it does.
Click to expand...
Click to collapse
ISIS app that comes bloated on the N900V also asks for superuser access. It also will not run on a rooted device. I'm betting if It wasn't rooted it would also have gotten access silently as does my Verizon app.
I thought it was common knowledge that, if you're rooted, you disable data/wifi when you're calling into VZW support. They can't connect to their little spy-app if there's no internet service. I've called into support and they've tried, unsuccessfully, to connect to mine.
SirBindy said:
I thought it was common knowledge that, if you're rooted, you disable data/wifi when you're calling into VZW support. They can't connect to their little spy-app if there's no internet service. I've called into support and they've tried, unsuccessfully, to connect to mine.
Click to expand...
Click to collapse
I agree, I only have called in after flashing stock.
mjh68 said:
I agree, I only have called in after flashing stock.
Click to expand...
Click to collapse
I usually do the same. I did have a problem and had my USB port go bad. I took it to the store and they never noticed it was rooted.
Sent from my Note 4 using Tapatalk.
RomsWell said:
Correct. The my Verizon app is exactly how they can tell.
Click to expand...
Click to collapse
I don't think so, I didn't have it installed. And I have denied root before on other phones. Also I can't use the exposed module because they can check your installs on your phone.
Towel root
So I just got a new refurb from Verizon/Assurion and found something interesting. One of the first apks I installed was the CM Virus Protection and scanned my phone. My phone is not rooted stock everything. CM scanned my phone and found a suspicious system exploit however though... Towelroot! I guess reseting the phone factory and even from Assurion somehow the previous owner had root, and parts of it somehow sustained. Weird that they would send out a phone like this if a simple virus scanner picked it right up on first try. Just thought id throw that out there.
I wish I would have seen this earlier. 10 calls in for reception, normally airplane mode and I forgot, bam. "Take it to the Samsung booth in best buy they can read flash the phone".....odin ain't helping this problem. Lmao
I just disable the my verizon app on all my phones so I never have this issue.
Related
How to use the 3g hotspot app for free
I looked and looked and didnt find this anywhere except for eclair and just got done doing mine a little bit ago as the steps are different now.
You used to be able to select dial up mode in wireless settings but now if you have the new froyo leak. Now you dial **usbui and change usb mode to modem. Plug in to pc fire up qpst add port once you see phone select start clients/service programming. next click read from phone, password should be typed in already as 000000. scroll over to m.ip and select the active profile, should be profile 0 and change tethered nai to [email protected] the phone will reboot and your good to go start tethering with apmode. Some may choose to reenter the usb modem settings and change it back to pda(the first step) but i do not see it as neccessary. If this has been posted by someone else already feel free to delete and if in wrong catagory feel free to move.
Just remember these steps are for FROYO leak anly not for eclair users although they may work for that also just dont have an eclair phone to test on.
I have done this for a long time and never encoured any charges although i am not liable for any problems you may come across, ive never had any. As long as your not seeing the verizon webpage when you access web via your phone then your set.
Any questions feel free to ask but i may just tell you to google it.
There was a reason you didn't find threads on it.
Sent from my SCH-I500 using XDA App
adrynalyne said:
There was a reason you didn't find threads on it.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
And that reason is?
dalrym05 said:
And that reason is?
Click to expand...
Click to collapse
There is supposedly monitoring built into dl30 that allows verizon to track tethering
..that's why theres the warning in the original leak
nitsuj17 said:
There is supposedly monitoring built into dl30 that allows verizon to track tethering
..that's why theres the warning in the original leak
Click to expand...
Click to collapse
I have read that also. Im calling verizon everyday and playing dumb and making sure im not being charged additional and so far nothing has been added to my account. And i likehow its supposedly built in. Ill be the guinea pigand report back and keep everyone update one big bill wont bother me
Running the hack on 2.1, 3g drops like crazy as soon as i turn on hotspot, any suggestions?
Sent from my stock 2.1 unrooted, fully bloated Fascinate
dalrym05 said:
I have read that also. Im calling verizon everyday and playing dumb and making sure im not being charged additional and so far nothing has been added to my account. And i likehow its supposedly built in. Ill be the guinea pigand report back and keep everyone update one big bill wont bother me
Click to expand...
Click to collapse
How is this for supposedly?
http://db.tt/avrxUI9
Sent from my SCH-I500 using XDA App
adrynalyne said:
How is this for supposedly?
http://db.tt/avrxUI9
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Why can't that file just be removed from the ROM? Would it cause the rom to just not work at all?
Forgive me for probably not using the correct terminology but does the mobile hotspot app handle tethering the same as say the wifi tether app? I just wonder if one sets off the flag to verizon where the other wouldn't.
Sent from my SCH-I500 using XDA App
Tkun said:
Why can't that file just be removed from the ROM? Would it cause the rom to just not work at all?
Click to expand...
Click to collapse
It will break wifi if you remove the module. It ties into dhd.ko, the wifi driver.
Play nice everybody
Just got off the phone with Verizon. Been using the 3g hotspots for several days now tethered more then a gig so and I called and just asked if I was being billed for the hotspots app and they said there is nothing on my account about it that I've never had it and I would never be charged for it unless I actually signed up by changing my plan. So I'm gonna keep using mine. If anything changes I will let everyone know but I personally believe it is safe to use. I think that moniters for when you hit the 5 gig mark on your data then they start to throttle it. But this is just my opinion. But I think its a good one.;-)
Not to mention I've been using it for a pretty long while on eclair before froyo.
In fact I'm tethering right now to my gtab.
I have a couple problems with that.
First, if you admitted it, your account was likely flagged.
Second, VZW reps change their stories each time you call.
The monitor wasn't in place on eclair.
Sent from my SCH-I500 using XDA App
Does the same thing hold true if you wanted to use WiFi Tether for Root Users? Maybe this has already been answered, but I'm just looking for confirmation. TIA...
We don't know.
adrynalyne said:
I have a couple problems with that.
First, if you admitted it, your account was likely flagged.
Second, VZW reps change their stories each time you call.
Click to expand...
Click to collapse
If it's any consolation, VZW doesn't have a flagging system, at least not one the frontline reps can access, so mentioning it on a call won't flag you. And the reason the stories change each time you call is because you might get a guy that's adept at what he does on the first call, then the next call you might get an outsourced moron from AFNI, and the next time get a person taking their first week of calls....
When you call, they are going to the features list, and looking for the feature called "Mobile Broadband Hotspot 2GB $20". Upon seeing it is not there, that is what they tell you.
What you NEED is a tech rep (like myself) to go into the back-side of the billing system or the switch, and check your records there. The switch will tell me if something is 'off' about your data, like if a rate limit has been added. The billing system will tell me if there are DUN (dial up networking) connections being reported. But, in all likelihood, the groups doing any kind of monitoring are **NOT** the folks taking your calls. They work in the switches or corporate, and their goings-on are a mystery to us that do take your calls. So, they could be minutely tracking each byte and I, as a tenured Tech rep, wouldn't have the foggiest idea what they were doing.
Just to share with you how 'in the loop' we in the call centers are kept, I had an engineer call me last week complaining that his test device couldn't authenticate phone calls. I asked for the number, and it pulls up a device listed as "Test Device 7". I asked for the make/model of the phone, and he tells me, "I can't tell you that, it's unreleased and classified". I then tell him, without even a brand, I can't create a new authentication key and give him steps to program it into the phone. He still wouldn't tell me anything, so I told him to seek help with the person that gave him the top secret phone and hope they can do my job too.
if the op wants to disregard the warnings and tether...then by all means tether...but theres a reason monitoring was put into froyo...and i cant imagine it was for our benefit...so meh
adrynalyne said:
How is this for supposedly?
http://db.tt/avrxUI9
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Is it possible to modify the file, this is way over my head but if the file points to a certain location to send the info, maybe we can modify that address and avoid been flagged by verizon...
like i said way over my head but what do you guys think (the ones that know bout this kinda stuff)?
adrynalyne said:
I have a couple problems with that.
First, if you admitted it, your account was likely flagged.
Second, VZW reps change their stories each time you call.
Click to expand...
Click to collapse
I didnt admit it i told them a family member had my phone and when i got it back the hotspot app was on my homescreen and wasnt for sure what they did with it. Besides even if they do charge me which i doubt they will its only gonna be 30 bucks. I can handle that to let everyone else know what really happens. But its just like people worryjng about sending back rooted phones with changes for warrenty replacements. I just wipe my numbers out and send it rooted boot animation changed everything even a custom rom and theme one time. They dont pay attention to the phones. They get them plug them in and flash them to stock. Just mt two cents. When i recieve my feb bill ill let you know whether or not i get charged anythjng for tethering.
hey guys, i need your guys help. so i lost my phone the other day (SII) and they haven't logged out of my Google account. my brother told me that i cant remotely down load a app from my computer to try and track it down. do you any of you know a app that you can download from the computer and be active on point? so then i can track it. please is anyone has any help ,
thanks.
AndrewPz93 said:
hey guys, i need your guys help. so i lost my phone the other day (SII) and they haven't logged out of my Google account. my brother told me that i cant remotely down load a app from my computer to try and track it down. do you any of you know a app that you can download from the computer and be active on point? so then i can track it. please is anyone has any help ,
thanks.
Click to expand...
Click to collapse
It's called lookout plan B I believe...
dandrumheller said:
It's called lookout plan B I believe...
Click to expand...
Click to collapse
That's it. You install it to your device from the market (using your PC) and it uses GPS or cell towers to locate your phone. And I believe it refreshes every ten or so minutes.
Sent from my Nexus 7 using xda app-developers app
I believe Androidlost can be remotely installed also but is buggy with certain phones. It can locate the phone like Plan B but has tons of other features.
bigsmitty64 said:
That's it. You install it to your device from the market (using your PC) and it uses GPS or cell towers to locate your phone. And I believe it refreshes every ten or so minutes.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Well that would have helped with my stolen Sony ion review unit
Sent from team Pirate! Using Tapatalk 2
spiralout1 said:
I believe Androidlost can be remotely installed also but is buggy with certain phones. It can locate the phone like Plan B but has tons of other features.
Click to expand...
Click to collapse
Do you trust AndroidLost? The whole thing seems a little fishy, and at least one user reported hearing camera shutter sounds (the kind that are made when you take a screenshot or front facing camera photo, a function available in AndroidLost) - this was shortly before the dev removed the sound making function when taking remote FFing stills.
benjamingdelacruz said:
Do you trust AndroidLost?
Click to expand...
Click to collapse
Not at all and neither do I trust Viber and it's shady dev or lot's of other apps on the market. I don't keep Androidlost installed all the time but after playing around with it, I can see where it could be very useful tool for after the fact locating a lost or stolen phone.
Good day all!
I have a bit of an odd question, my corporate IT department has switched over to a new moible phone deployment system called airwatch.
It is quite the big brother system, the list of permissions is astounding, with things like remote viewing of camera's, remote wipe, remote activation of GPS to determine location etc, etc, with the privacy issues set aside (I'm not doing anything wrong with my phone and I exceed performance goals so I'm not worried)
The one thing I cannot live with is the requirement that I cannot run any of my work apps on a rooted phone, as a matter of fact if I even try it will lock down my user account SYSTEM wide, meaning I will not be able to access my work laptop or web clients, without IT resetting my account (I learned the hard way)
My question is this, is there a way to retain root access but appear to not be rooted?
Assuming that "stealth"root is not possible, is there a process that I can root/unroot at will with any changes I have made while rooted remaining?
My needs are not too complicated, I would like to keep my custom debloated rom (jelly beans 10), further remove any unwanted apps, tweak a few settings and install my favorite mods and themes, then reroot my phone and install my work apps.
I'm very familiar with working with roms and mods, I have been doing so since the original moto droid, however if there is not a guide to follow I am lost in the woods.
Any suggestions or help is greatly appreciated.
Chip
I assume that the phone was given to you by your company. If thats the case. I would give it back and use my personal phone. I dont go for that invasion of my privacy. But they can do it because its not technically your phone. Now if you use your own phone they cant (legally) do that.
Sent from my SCH-I605 using xda premium
droidx2.3.3 said:
I assume that the phone was given to you by your company. If thats the case. I would give it back and use my personal phone. I dont go for that invasion of my privacy. But they can do it because its not technically your phone. Now if you use your own phone they cant (legally) do that.
Sent from my SCH-I605 using xda premium
Click to expand...
Click to collapse
They actually can do this if he chooses to use his phone with the network applications. All they have to do is say is to protect their systems and I'm assuming he's in some kind of high security job with all those monitoring so he probably agreed to in a contract before starting.
OP have you tried simply temp unrooting? The supersu app had that option or you could get ota root keeper and use it to temp unroot.
Sent from my SCH-I605 using Tapatalk 2
Also try voodoo ota rootkeeper. It has a root backup, unroot and restore feature.
TonikJDK said:
Also try voodoo ota rootkeeper. It has a root backup, unroot and restore feature.
Click to expand...
Click to collapse
I think I said that
Sent from my SCH-I605 using Tapatalk 2
kintwofan said:
I think I said that
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Sorry, I won't intrude again.
TonikJDK said:
Sorry, I won't intrude again.
Click to expand...
Click to collapse
Better not!
Since you obviously take everything serious I was messing with you. Have some fun that's what this forum is for.
Sent from my SCH-I605 using Tapatalk 2
kintwofan said:
Better not!
Since you obviously take everything serious I was messing with you. Have some fun that's what this forum is for.
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
isnt that the truth! everbody is so uptight around here its getting a bit old. teh internets is serious biz yo!
droidstyle said:
isnt that the truth! everbody is so uptight around here its getting a bit old. teh internets is serious biz yo![/QUOT]
What's old and stale is the 4 clown act that degrades XDA.
Sent from my SCH-I605
Click to expand...
Click to collapse
universexda said:
droidstyle said:
isnt that the truth! everbody is so uptight around here its getting a bit old. teh internets is serious biz yo![/QUOT]
What's old and stale is the 4 clown act that degrades XDA.
Sent from my SCH-I605
Click to expand...
Click to collapse
?
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Haven't used that particular suite but if it is like the others I have seen, it will alert to a changed state. I wouldn't risk it. Don't know where you work but I have seen plenty of companies hand out pink slips after a pen testing.
From an IT perspective, you are a niche when it comes to a responsible smart phone user. Most people just download every free app they find regardless of the full permissions. Throw in the ability to play cracked apps on a rooted device and it's a nightmare.
As far as byod on the network, a decent usage clause will still require you to consent to it before connecting usually.
Do you just use the device for email or do you vpn/etc?
Please read forum rules before posting
Questions and help issues go in Q&A
Thread moved
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Friendly Neighborhood Moderator
chipfrank said:
Good day all!
I have a bit of an odd question, my corporate IT department has switched over to a new moible phone deployment system called airwatch.
It is quite the big brother system, the list of permissions is astounding, with things like remote viewing of camera's, remote wipe, remote activation of GPS to determine location etc, etc, with the privacy issues set aside (I'm not doing anything wrong with my phone and I exceed performance goals so I'm not worried)
The one thing I cannot live with is the requirement that I cannot run any of my work apps on a rooted phone, as a matter of fact if I even try it will lock down my user account SYSTEM wide, meaning I will not be able to access my work laptop or web clients, without IT resetting my account (I learned the hard way)
My question is this, is there a way to retain root access but appear to not be rooted?
Assuming that "stealth"root is not possible, is there a process that I can root/unroot at will with any changes I have made while rooted remaining?
My needs are not too complicated, I would like to keep my custom debloated rom (jelly beans 10), further remove any unwanted apps, tweak a few settings and install my favorite mods and themes, then reroot my phone and install my work apps.
I'm very familiar with working with roms and mods, I have been doing so since the original moto droid, however if there is not a guide to follow I am lost in the woods.
Any suggestions or help is greatly appreciated.
Chip
Click to expand...
Click to collapse
Thanks for the advice all; here is what I found plus the info I left out
The phone is my phone, this is why I was a bit squirrely about the full set of permissions, theoretically someone could tun on the camera at any time and snap photos, since it sits on my nightstand that could be a bit akward....
The usage is primarily for exchange email, and several proprietary apps, ordering, account info, truck tracking etc etc
Temp unroot using the option in the SU does not work
Oddly enough the Vodoo OTA rootkeeper seems to accomplish the task:good:
chipfrank said:
Thanks for the advice all; here is what I found plus the info I left out
The phone is my phone, this is why I was a bit squirrely about the full set of permissions, theoretically someone could tun on the camera at any time and snap photos, since it sits on my nightstand that could be a bit akward....
The usage is primarily for exchange email, and several proprietary apps, ordering, account info, truck tracking etc etc
Temp unroot using the option in the SU does not work
Oddly enough the Vodoo OTA rootkeeper seems to accomplish the task:good:
Click to expand...
Click to collapse
Does the Voodoo OTA rootkeeper keep the periodic server check of the device from seeing it as rooted?
I'm not sure how long this has been going on but I was on a call to customer service last night trying to get the WatchESPN app running properly on my phone and the "tier 2" technician asked if it would be okay to take control of my phone. I've been in the IT field quite some time and I knew he was asking to remote into my phone (ala pcAnywhere.)
I gave him permission and quickly got a text message saying vdm (Verizon desktop manager?) was trying to connect. I'm rooted with Dubbsy's 4.2.2 GPE ROM and I was nervous about a Verizon rep snooping around my phone (warranty concern.) I'm not sure if it was the ROM or the fact that I was in a bad cell area, but he was never able to connect. We never did get the app to run properly either.
Just giving people a heads up about Verizon's (new???) capability; I've never had anyone ask me in over three years with the company. Careful rooted users, if they see you've rooted they may make a notation (with or without telling you) in your account and when you bring your phone in for service--it may get declined.
Pretty scary stuff. At least they can't get in unattended (we hope?)
I wonder which apk performs this. I'd like to freeze it.
asharad said:
I wonder which apk performs this. I'd like to freeze it.
Click to expand...
Click to collapse
Verizon remote diagnostics...or something similiar to that. I have seen it a couple of times.
Aetherpal
It doesn't work in my builds because the only thing I keep from Verizon is their apns and service. They can keep the bloat and locked down updates. Especially their big brother program...
sent from my GE gs4
It's been around since about the second release for the S3. Nothing new.
asharad said:
I wonder which apk performs this. I'd like to freeze it.
Click to expand...
Click to collapse
Erisnoob said:
Verizon remote diagnostics...or something similiar to that. I have seen it a couple of times.
Click to expand...
Click to collapse
magneticzero said:
Aetherpal
Click to expand...
Click to collapse
I did some research on this and, apparently, it's been around for about 18 months and you're both right:
Verizon Remote Diagnostics
Aetherpal teardown
Aetherpal can/does check for root access. There's two good things about this service. First, you can simply refuse the assistance from the customer support. Second, there's a terms of service you have to accept even if you gave permission for them to remote desktop. You can reject the ToS. I haven't had a TW ROM installed on my phone for a long time, so maybe someone else can post a screen of which .apk(s) they can freeze in TiBu.
Dubbsy said:
It doesn't work in my builds because the only thing I keep from Verizon is their apns and service. They can keep the bloat and locked down updates. Especially their big brother program...
Click to expand...
Click to collapse
+1
docnok63 said:
I did some research on this and, apparently, it's been around for about 18 months and you're both right:
I haven't had a TW ROM installed on my phone for a long time, so maybe someone else can post a screen of which .apk(s) they can freeze in TiBu.
Click to expand...
Click to collapse
Verizon Remote Diagnostics shows up as com.Aetherpal.device on my stock phone...
i just removed that aetherpal apk from /system/app when i removed all that crappy bloat the day i got the phone
Lookout Security keeps throwing up a notification that says the following:
Prevention Information
An application has been forced to stop for an unauthorized attempt to access system in your device. It may be safe to delete an application obtained from an unauthorized route. Check now?
Click to expand...
Click to collapse
When I click OK, though, it just takes me to a list of applications, with no further guidance about which app it is. Anyone know what this is, what it means, and how to rectify it?
jrtoastyman said:
Lookout Security keeps throwing up a notification that says the following:
When I click OK, though, it just takes me to a list of applications, with no further guidance about which app it is. Anyone know what this is, what it means, and how to rectify it?
Click to expand...
Click to collapse
Its not look out it is the Knox software on your phone. I used to get it until I did what is posted here.
http://forum.xda-developers.com/showpost.php?p=47141522&postcount=30
copc said:
Its not look out it is the Knox software on your phone. I used to get it until I did what is posted here.
http://forum.xda-developers.com/showpost.php?p=47141522&postcount=30
Click to expand...
Click to collapse
Ah, OK, saw the shield icon and assumed it was lookout. Thanks!
jrtoastyman said:
Ah, OK, saw the shield icon and assumed it was lookout. Thanks!
Click to expand...
Click to collapse
Is rooting the device the only way to get rid of this? Is there a way without root to disable this?
if you are with sprint, if you read the Sprint TOS that you signed when you got the phone it says that rooting will not void your warranty they just ask that u put it back to stock when upgrading or having service done to it. Who has ever went to upgrade their phone and the rep put it in to download mode to check something like that? And when I had my s2 rooted and needed service on the ear piece I just left cm 10 and all my stuff just the way it was and they never said anything to me about it.
Sent from my SM-N900P using XDA Premium 4 mobile app
wolverinesfan35 said:
I just left cm 10 and all my stuff just the way it was and they never said anything to me about it.
Click to expand...
Click to collapse
I forgot to move my rooted tether app from my home screen and took it for service. The rep looked down, looked up at me, and went to a different screen to work from. Classic.
yeah, when I went to Sprint to have my last phone looked at, the rep asked me point blank if the phone was rooted -- but it was not in an accusatory way, it was more a "I need to know for the purposes of what I'm doing." Did not get the sense from the way she asked that it would have made a bit of difference to her in terms of whether they would still work on the phone.
As an aside, does anyone know what exactly could be causing the alert? It popped up when I was logged onto an airport wifi network, which gives me some concern.
jrtoastyman said:
yeah, when I went to Sprint to have my last phone looked at, the rep asked me point blank if the phone was rooted -- but it was not in an accusatory way, it was more a "I need to know for the purposes of what I'm doing." Did not get the sense from the way she asked that it would have made a bit of difference to her in terms of whether they would still work on the phone.
As an aside, does anyone know what exactly could be causing the alert? It popped up when I was logged onto an airport wifi network, which gives me some concern.
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It is a known issue, not by Lookout, but Knox AND a fix is coming from Sprint. Many threads to be found.
toenail_flicker said:
Many threads to be found.
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Ah, you know, I did search before I posted, but I was searching for "Lookout." My bad.
jrtoastyman said:
Ah, you know, I did search before I posted, but I was searching for "Lookout." My bad.
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Not just you. A lot of folks think it's Lookout. Just letting you know the info is out there.
I have a tough time getting reasonable search results on the forum, but that's just me. I do search anyway, every time.